Intrapreneurship & Innovation:Challenges, Opportunities & Trends

SLA 2015 Annual Conference June 14, 2015

LOIS KELLY & CARMEN MEDINA

@RebelsAtWork

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Why isn’t anyone talking about how hard it is to create change inside organizations?

Why is most attention on leaders? Why isn’t anyone helping the individual change agent?

1. Effective rebels2. The Change Quest3. If you’re the boss4. Open mic

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The top reasons my organization resists change:

1. Execs will never agree to it2. Not enough resources/too expensive budget3. We’ve tried that before and it didn’t work 4. Like the way things are

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My biggest challenge in creating change is:

1. Afraid I might hurt my reputation/career2. My boss is resistant to most new ideas3. I hate dealing with conflict and controversy4. Working through approval processes makes me

crazy5. My ideas go against the culture of my

organization

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Think of someone you know who has managed to create change.

What did she or he do particularly well?

Troublemakers Good Rebels

Complain Create

Break rules Change rules

Me-focused Mission-focused

Problems Possibilities

Alienate Attract

Energy-sapping Energy-generating

Assertions Questions

Pessimist Optimist

Point fingers Pinpoint causes

Worry that… Wonder if…

Obsessed Reluctant

Source: Rebels At Work

The Change Quest

See nee

d

Face fears

Prepare

Frameissue

Enlistsupport

Communicate like activist

Engage in

conflict

Succeed or quit

Assess Reframe Adjust

See nee

d

Low Medium High

How much value would this idea provide?Do I believe it’s possible?

How much do I want to do it?

Will other people support it?

Is the idea worth your effort?

What assumptions, love, and magical thinking mightbe in the way?

Face fears

SAME DIFFERENT

How do you want things to be the same of different in the future?

•We can’t do that because….

•We can do that IF

ResiliencyCredibilityRelationshipsOrganization landscapeOrganization readiness

Prepare

Show what’s at stakeConnect to what’s truly valuedWalk people into the futureShow the idea can work

Frameissue

10% support: idea will be adopted

http://news.rpi.edu/luwakkey/2902Enlist

support

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Urgency + purposePersuasion scienceEasy to supportProcess vs. presentationCommunicate

like activist

There can be no change without conflict.

• Invite conversation + listen• Get skilled: difficult conversations• Master the meeting• Use good questions• Learn from anger + manage it• Address desire for certainty + ROI

Engage in

conflict

Refine,Reset

Know when to quit

Succeed or quit

If you are the boss….

Be kind: Safety

Call bullshit and be called on bullshit: Authenticity

Invite cognitive diversity: Creativity

Friday, June 2624-hour online REBEL JAM

Resources, newsletter, posts:

www.Rebelsatwork.comwww.facebook.com/RebelsatWork

@RebelsatWork@LoisKelly

@Milouness