Fuel Your Bus iness E nv i ronment a nd Improve ROI with Integrated Software

Presented by:Randy Mlodzinski, Sales Consultant REAP™Brent Twist, CEO Encore Business Solutions

Ray Damphousse, Sales Consultant Solution Specialist

What does Encore Business Solutions do?Encore Business Solutions is a software service company that

specializes in Microsoft® technologies and change management. Our

ideal customers want to make the most of their investments to

improve their bottom line. Our diversified team of experts are able to

quickly assess business and industry requirements to

recommend solutions that fit.

What sets Encore apart from other competitors? Our experience in the biofuel industry• Established in 1990• 100 years combined industry experience, knowledge and expertise• Member of the Renewable Fuels Association (RFA) Our people • Skills• Professional approach Our achievements• Microsoft® Gold Certified Partner • Microsoft Dynamics™ President’s Club • Top 5% of Microsoft Dynamics Partner worldwide

What sets Encore apart from other competitors? Our relationship with Microsoft• Sold 12 pieces of software to Microsoft (20,000 customers)• Have 3,000 customers in 17 different countries • Member of the Microsoft Dynamics Steering Committee• 1 of 5 preferred vendors Microsoft outsources development work Our customer approach• Long term partner• Support, training, infrastructure• Trusted business advisor • Customer retention rate 95%

REAP™ ~ Renewable Energy Agricultural Processing What is REAP?• Integrated software solution designed for the biofuel industry.Background 2004 ~ developed specifically for a new ethanol plant2005 ~ implemented ethanol process manufacturing software2006 ~ launched REAP commercially in the ethanol market space 2006 ~ Microsoft® IMPACT Award finalist for REAP2007 ~ released REAP™ 2.02008 ~ released REAP™ 2.5

Are you a fit for REAP?Ask yourself, do you….• Have commodity procurement and processing requirements?• Require a inventory or contract management solution?• Need to direct information to the right person at the right time and place? REAP is Suitable for:• New ethanol plants• Existing ethanol plants• Ethanol plants under construction / expansion

What sets REAP apart from other software solutions?• Fully integrated software solution• Designed for the biofuel industry • Core solution functionality

REAP Core SolutionsScheduled deliveries

Data importerContract management

Purchase and sales settlementsBusiness intelligence

Reporting and analysisProduct receipts and shipments

Integrated inventory

REAP Core and Additional Solutions

REAP Core SolutionsScheduled deliveries

Data importerContract management

Purchase and sales settlementsBusiness intelligence

Reporting and analysisProduct receipts and shipments

Integrated inventory

ERP System

REAP

REAP Additional SolutionsLab information management

Construction managementOnline offers

Inventory I/O control Automated delivery Investment manager

lab information management solution

Benefits ~ • Save time• Streamline business processes • Eliminate duplicate efforts

Integrated SoftwareWhat does integration mean?• Business systems can ‘talk’ to one another and ‘work together’ • End result = improved business EFFICIENCY!Why is integration important?• Non integrated system:

Duplication of work + Inaccurate data + Increased human effort and errors + More time required to correlate data = STRESS!! WASTED DOLLARS!!

Integrated InnovationBenefits to integrated software

INTEGRATED SOFTWARE

Automate and streamline business processes

Share accurate information across the plant

Increase productivity and performance levels

Customer using integrated software ~ REAP

“REAP’s direct interface with Microsoft Dynamics™ GP has

eliminated the need for and use of separate Excel

spreadsheets to accurately track our business. Using one

system to manage all contracts and track product shipments

and receipts continues to improve our internal processes

and efficiency on a daily basis.

~ Barb Bontrager, CFO, United Wisconsin Grain Producers

Do I need an integrated software solution? New ethanol plants & ethanol plants under construction or expansionAsk yourself…..• Are you planning multiple locations?• Do you want to simplify complicated processes with automation?• Do you want faster and greater analytical capabilities?Existing ethanol plantsAsk yourself…• Are you using excel spreadsheets to manage your business? • Do you have a lot of manual, duplicate entry?

Scheduled shipments and receipts Scenario• Bringing in corn loads• Shipping 30-35 trucks (or railcar units) of ethanol a day• Shipping out DDG’s• Relying on 3rd party to send detailed inbound/outbound reports

Scheduled shipments and receipts Question to think about….

How does this massive quantity of information get into your grain accounting system?

Scheduled shipments and receipts Consider Excel spreadsheets• Hours of time spent re-entering data into the system

• Inaccurate data, lost productivity

Consider REAP and Data Importer • Import data right into scheduled shipments and receipts • Generate separate reports and send to shipper/receiver’s email

• Save time, money and reduce errors!

Customer using integrated software ~ REAP

“On average we ship 35 trucks of ethanol a day. With REAP

there is not need to interface with truck drivers, nor do we

have to manage the process logistics. As a result we’ve

improved our plant’s efficiency and freed up administrative

and operational staff resources.”

~ Jeff Robertson, CEO, United Wisconsin Grain Producerss

REAP – Contract Management Offers• Similar to purchasing a home

• Asking price• Negotiations

• Grain buyers set up their own process for tracking negotiations• Scribblers • Spreadsheets• Sticky notes

•What is the problem with this?• Missed information• No centralized access• Lack of audit trail• Increased chance for errors

REAP – Contract Management - Offers • Tracks all vendor information• Tracks negotiation history • Centralized location • Integration with contract management system• Tie into web offers• Generate reports and send directly to grain buyer email addresses

REAP – Contract Management - Offers Benefits• Save time• Reduce entry errors • Centralize and organize information

Road Trip Story • CEO visited 3 ethanol plants across United States• Issues

• Not using software properly • Current software lacks required functionality • Managing business using multiple spreadsheets!

Why?• Received no support, training and follow up

Moral of the story Know who your software provider is! Are they a specialist in implementation and training? Do they provide project management? Do they come well recommended? What kind of after sale support do they provide?

Questions?