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Realizing Value Potential with Workforce Management Software

GLOBAL RETAILER SUCCESS STORIES

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Jamie Sommerfeld Manager, WFM &

Merchandise Flow

Jim Highfill Global Staff Planning

Process Leader

Charlie DeWitt Vice President,

Business Development

Exploring Workforce Management Strategies with

OUR PANELISTS

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• Men’s and Women’s fashion

clothing brand

• Over 650 total retail and factory

outlet locations in US and

Canada

• 18 franchise locations across

Latin America and Mexico

• Employs an average of 15,000

employees

• Kronos V8 Workforce Central,

Timekeeping, Attestation, Mobile

and Operations Planner

EXPRESS

Store

Managers Zone Vice

Presidents

Regional

Directors

Regional

Labor Experts

District

Managers

SAMPLES INFO ONLY – UNIQUE WORKPLACE BACKGROUND

Change Management and Training Cascade

Learn the

System

Lead Change

Management Train the

System

Ensure

Execution Objectives

• Focused change management training

• Monthly newsletter sharing rollout updates and tips and tricks

• Regional and District Labor Expert programs

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• World's largest furniture retailer

• 389 stores worldwide and will

have 915 million store visits, 2.1

billion website visits

• Employs 183,000 co-workers

• The IKEA Vision: To create a

better everyday life for the many

people.

• Kronos Workforce Central is

running in 12 countries currently

with 3 countries in project phase

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Global Standards vs Local Flexibility

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The best of both worlds GLOBAL STANDARDS VS LOCAL FLEXIBILITY

STANDARDIZATION

Visibility across

all locations

Single source of truth

Foundation for expansion

LOCALIZATION

Adherence to country-

specific regulations

Local language

Country-specific rules

As companies stake their growth strategies on global expansion and pursuit of new markets, their

ability to forge a human capital strategy and HR capability that is both globally consistent and

locally relevant will be critical to success.