Real Time Information

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description

A design research focussed project on the real time traffic information, perception and behavior of people towards traffic system.

Transcript of Real Time Information

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About the report

This report is a result of an exhaustive design research process in the field of Traffic and Transport system in particular about the Real Time Information as a part of academ-ic project.

The report presents elaborately thedesign research methodology, design process, literature review, user study.During this process I have got an op-portunity to study the transport system of Vienna, which is considered to be one of the efficient model. I have done the ethnographic research, field visits and surveys to compare and contrast with the Indian transport model and observe the perception of the Indian public towards the Traffic system and their methods of accessing Real Time Information. Also, I have developed the concepts with the detailed designs and the pro-totypes.

I would like to thank Dr.Bibhudutta Baral for the support and guidance throughout the project.Also Prof.Peter , Ms.Alena, Mr. Stefan, Mr.Martin , Prof.Achuta Rao and Mr.Manoj Neelakantan for their support.

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Contents:

Abstract 4Abbreviations 4

Literature ReviewTraffic and Transport Indian Scenario 5

Indian Metro System 7

Real Time Information 10Real Time Information Modes 11Real Time Information - Products and Technology 15

Brainstorming 18Categories 19Relationship Model -Information and User 20Structural Model -Real Time information and user 21Information Flow 22 Design Research 23Vienna 24Interviews 28

Bangalore 33Interviews 38

Comparative Analysis Between Vienna and Bangalore City Traffic and Transport System 43

Users Personas 47

Concepts 48Scenario : User Missing the flight due to lack of traffic information : 49Design Prototype 50

Scenario : User jumping the Red signal and violating the traffic rules 56Design Prototype 57

Future Work / Conclusion 59References 60

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Abstract

With the tremendous growth in theautomobile industry and growth invehicular population among the metropolitan cities the problems like traffic congestion, accidents, pollution etc. increase day after day. There is an enormous need to be aware of the information about the traffic and other updates in fast urban life. This project explores the various modalities and comparisons between Bangalore and Vienna ‘s transport models, perception of public towards the traffic system. Also the study is further used to generate the concepts of integrating the Real Time Information into the different medium that enable the users to interact with ease.

Abbreviations

RTI - Real Time InformationMMTS - Multi Modal Transport SystemGPS - Global Positioning SystemTMC - Traffic Management Center

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Traffic and Transport -Indian Scenario

In India 38 percent of the total urban population is located in metropolitan cities like Mumbai, Delhi, Bangalore etc.(population of one million and more). This heavy concentration ofpopulation in a few centres has resulted in the expansion of cities in density as well as area. With theincrease in population and economic activities the travel demand has increased many folds. Theinadequate public transport and the easy availability of financing facilities for private vehicles haveresulted in increased vehicle ownership levels and their usage. Travel pattern has changed because of the ever changing land, structures and density of population. In other words the traffic problems are increasing in the cities in general and the situation is becoming complex especially in core areas of the city.

Let us see the population growth over the last two decades. Delhi, the capital city of India has been very fast growing with an average annual popu-lation growth rate of about 4.5 percent, followed by Bangalore (3.38 percent) and Mumbai (2.68 percent).

The uncontrolled and ill planned growth of urban centres has resulted in a number of problems like traffic congestion, shortages of water and electricity, deteriorating environment and public health. The growing cit-ies have generated the high levels of demand for travel by motor vehicles in the cities.

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The automobile population in India has increased from a mere 0.3 million in 1951 to more than 45 million in 2001. The registered two wheelers constitute nearly seventy percent of the vehicle population in almost all the cities. Due to higher income levels and greater needs for mobility in the urban areas, more automobiles are owned and operated in them. More than 90 percent of the automobiles are located in urban centres. However improving infra-structure conditions in the rural areas are attracting considerable automobile growth.

Some of the important factors that are needed to observe and emphasize are:Speed of Operation: homogeneity of traffic improves the speed of operation on the roads. Safety: The increasing speeds would result in reduced safety

Capacity of Roads: Improved capac-ity of roads to accommodate growing traffic.

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Infrastructure Facilities: Appropriate facilities like parking spaces to be developed.

Traffic Control at Signals: The traffic controls at signals in the road network of the cities require to be redesigned to accommodate the changing traffic.

Segregation of Traffic: In order to increase safety and efficiency of traffic operation the fast moving vehicles and slow moving vehicles need to be segregated.

Hierarchical Road System: The increasing trend towards fast moving vehicles would require well defined hierarchical road system (Arterial, Collector/Distributors and Access Roads) to be developed in the cities for faster and safe movement of traffic.

Indian Metro System :With the increasing need of public transport system government has undertaken metro rail projects in few of the metropolitan cities.

Delhi metro :

Delhi metro is a rail-based system, comprising a network of underground, elevated and surface corridors, aggregating to 198.5 kms, to meet the traffic demand up to the year 2021. It was expected to handle 12.6 million commuter trips. Some of the benefits to metro are: Time saving for commuters, Reliable and safe journey, Reduction in atmospheric pollution, Reduction

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in accident, Reduced fuel consump-tion, Reduced vehicle operating costs, Increase in the average speed of road vehicles, etc.

Kolkata Metro :

The Kolkata metro railway is the first and only underground railway project implemented in India. The average weekday transit trips estimated in 1971 were 4.6 million, which were projected to increase to 5.3, 6.7 and 8.3 million in 1976, 1983 and 1990 respectively according to the report on Calcutta Mass Transit Study, prepared in 1971. The annual passenger volume was estimated to be 623.7 million by 2000.

The number of originating passengers on the metro railway during 1999-2000 was only 55.8 million, which is much below, approximately one-eleventh of the estimated traffic ten years ago in 1990. Low traffic is one of the main reasons of the metro railway being unviable.

Hyderabad Metro:

MMTS (multi-modal transport system) is Hyderabad’s city train service. It was flagged off on august 9, 2003, an associate of the south central railway (SCR), is presently running 84 services a day, covering 27 stations and connecting Secunderabad,

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Falaknuma and Lingampally, over the existing railway network. Around 65,000 to 70,000 commuters use MMTS everyday.

Bangalore Metro :

A rapid transit system called the Namma Metro is being built, and as of February 2010 was expected to be partly operational by 2010. Once completed, this will encompass a 42.3 km (26.3 mi) elevated and underground rail network comprising 41 stations. It is expected to connect central locations in Bangalore to Devanahalli and the Chikballapur regions.

This is just a glimpse of the Indian public transport system.

Bus Transport System :

Buses take up to 90 % of Indian public transport system . Recently BRTS ( Bus Rapid Transit System ) which is implemented in Delhi and Ahmada-bad. Numerous Public Bus and Private Bus Transport systems are available in India. High Capacity buses can be found in cities like Mumbai, Bengaluru, Nagpur and Chennai. It is the cheapest and convenient mode of transport.

Besides Bus transport, the traditional Railways is one of the worlds largest network carrying 18 million passengers every day.

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Real Time Information:With the growing automobile population in cities resulting in con-gestion, delay and stress. There is an increasing need for people to know about the real time information about the traffic condition to plan efficient journeys.The information can serve the purpose of synchronising the different modes of transport ( like bus to flight ) with delay / time alerts. The traffic density information alerting the congestion on a particular road etc.With the latest technology in hand these information can be available dis-tributed and used anywhere.In this project I would study the cur-rent Real Time traffic Information modes, the different scenarios how it can be used better along with the user behaviour and perception towards the traffic system.

Let us see the main advantages where Real Time Information about traffic can make a huge impact.

1. Optimising use of infrastructure/better traffic management & interaction of modes.

2. Reducing congestion in freight corridors/in cities.

3. Enhancing the use of environ-mentally friendly & energy efficient transport solutions.

4. Improving safety / security of commercial transport operations.

5. Improve road safety.

7. Improving the efficiency of logistics chains.

8. Making transport systems more efficient.( In case of connectivity / oc-cupancy and passenger ratio )

9. Using fuel more efficiently; helping drivers to prevent or avoid accidents.

10. Providing drivers with real-time information about the road

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network in order to avoid congestion.

11. Enabling drivers to optimise journeys.

12. Cooperative systems, based on vehicle-to-vehicle and vehicle-to-infrastructure communications, directly relate to the efficiency and traffic management and congestion management.

Currently a portion of the real time traffic information is accessible to public through various mediums( Internet / FM radio / Mobile) howev-er with the use of latest and appropri-ate technology much more useful data can be accessed.

Real Time Information - Modes:

Internet :In India, among the various media through which Real Time Information about traffic is accessed internet is the most extensively used.

Delhi City Traffic Police :Dynamic traffic information like con-gestion on roads, suggested detours and data on traffic restrictions are overlaid on online map besides suggestions about alternative routes in case of blockade or restriction.Real time display of restrictions due to accidents, water logging and traffic jams also will be shown on the map.

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Map My India :

One can see the roads in the map marked with red and green zones representing the congestion conditions on that route.

Although not many junctions are covered is an attempt at user friendly interface.

The Traffic People :

A new service that provides real time traffic updates to residents in the Delhi – NCR region.It gives time-to-time information on traffic situations. People can visit the website and get the latest information on traffic jams, processions or rallies

resulting in slow vehicular movement and on any sort of diversion.

As of now, they provide updates only during the peak traffic hours during mornings and evenings, but will ex-pand coverage as need arises. They also share traffic updates with radio channels that makes it possible to reach a broader audience. An SMS alert subscription costs about Rs 99 /- month.

Ticket Booking : Red Bus

This portal allows the user to advance book bus tickets.

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However this service is available for all the private bus services across the country.

KSRTC :

Karnataka State Road Transport Corporation maintains an internet portal which allows the passengers to access the time table information , bus service information and also book tickets.

IRCTC :IRCTC is the internet portal main-tained by Indian Railways for the pas-sengers to access, train information, availability of seats, PNR status and book tickets.

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Mobile:

Iphone app features:Map view of traffic in the selected area. See all traffic conditions around directly on a map.At a glance listing of traffic in your area, including a summary, it’s prox-imity to your current location, and the time the traffic was reported.Fully configurable display options. Choose to sort traffic based on sever-ity, proximity, or report time.Traffic information is available in the following cities: Bangalore, Chennai, and Hyderabad

139 Service:

Indian Railways department has launched a new phone number for En-quiry, which is a completely free serv-ice and works all over India including small villages and towns.

We have to call ′139′ from opera-tor enabled phones and get access to SMS, call back and fax facility.

For Delhi and Mumbai residents an-other advantage is that you can just dial 139xxxxxxxxxx [10 digit ticket PNR number] and 139xxxx[4 digit train number] and get the train ticket PNR and train status instantly. Given the huge volume of calls (16,80,000 calls per day) and over 400 mn commuters per year, the revenues are a direct function of these volumes. The revenues are expected to be in the range of Rs 800 to Rs 1,000 crore spread over the next 10 years of the contract.

The whole business model is very

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viable and simply on account of large volume of railway commuters which in today’s context exceed over 40 crore passengers annually.

Radio:

The Chennai Traffic Police launched a novel scheme to inform road-users of latest traffic updates.Chennai Traffic SMS Update through FM Radios, the objective of the scheme is to inform the commuters of traffic congestion or problems, if any.Free flow of vehiclesThe main objective is to minimise road accidents and ensure a hassle-free flow of vehicles. It is essential to keep the public posted of traffic congestion on important routes so that they can plan their travel accordingly. They have tied up with 13 FM Radio Channels to broadcast such information.Traffic updates on FM radio will keep listeners informed of such obstructions. Even those listening to the radio at home can inform their friends and relatives going to or return-ing from work.

Real Time Information - Products and Technology

GPS Devices:

FM TMC (Traffic Message Channel) traffic receiver, is a permanently in-stalled device that connects with the car radio/antenna system . It receives digital information (where available) on traffic and road construction tie-ups and sends it to compatible navigator to offer an alternate route.

TMC data is available in a fast-growing number of cities throughout North America and Europe, and gives prompt, accurate notification of ac-cidents, road construction, police or emergency action, etc. — so one can visually monitor traffic flow and, if necessary, avoid traffic tie-ups.

Receive Real-time Traffic DataIn most areas, depending on the serv-ice provider, TMC traffic broadcasts

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are continuous — there’s no waiting for scheduled traffic news updates or random alerts. With the FM TMC, one can see traffic developments in real-time, as they happen, so you can make the right decision sooner.

Because traffic broadcasts are received via a “silent” FM data channel, you can still listen to music or news pro-gramming on the car radio without interference from incoming FM traffic data transmissions.

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Car Tweeting Technology:Ford announced the world’s first tweet-ing car at the Consumer Electronics Show (CES) in Las Vegas. By sending the tweet update about traffic situation, the status can be shared with others.

Telematics:

Telematics technologies are self-orientating open network architecture structure developed for application in the development of intelligent vehicles — with target intent to accord (blend, or mesh) warning information with surrounding vehicles in the vicinity of travel, intra-vehicle, and infrastructure.

Emergency warning system for vehi-cles telematics particularly developed for international harmonisation and standardisation of vehicle-to-vehicle — infrastructure-to-vehicle — and vehicle-to-infrastructure real-time communication.

Telematics most commonly relate to computerised systems that update information at the same rate as they

receive data, enabling them to direct or control a process such as an instan-taneous autonomous warning notifica-tion in a remote machine or group of machines.

By use of telematics as applied to in-telligent vehicle technologies, instan-taneous direction travel cognizance of a vehicle may be transmitted in real-time to surrounding vehicles travelling in the local area of vehicles equipped (with EWSV) to receive said warning signals of danger.

Intelligent vehicle technologies com-monly apply to car safety systems and self-contained autonomous electrome-chanical sensors generating warnings that can be transmitted within a speci-fied targeted area of interest, say with-in 100 meters of the emergency warn-ing system for vehicles transceiver.

In ground applications, intelligent vehicle technologies are utilized for safety and commercial communica-tions between vehicles or between a vehicle and a sensor along the road.

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Brainstorming

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Categories

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Relationship Model - Information and User

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Structural Model - Real Time Information and UserContents

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Information Flow

The information about the different transport modes is gathered and sent to the local servers which inturn transmit to the central server. The central server synchronises the entire infor-mation and dissipates the information based on the requests from each individual user and the medium of request like Mobile devises, FM radio and others like internet etc.

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Design Research

A strong research study is very essential for any design project. Vari-ous research methodologies are applied to gain holistic view of the domain and get strong insights.

The research was both qualitative and quantitative. Some of the methods used were:Ethnographic Study :Photo ethnographyVisual anthropologyObservational researchLiterature reviewSurveys + questionnairesOnline Surveys

All the above methods aggregate to the Formative Design Research which helped me in forming the concepts and proceed to prototyping.

The research was carried out in two cities.Vienna and Bangalore. I have studied the transport model, traffic system,

people perception towards traffic sys-tem and behaviour patterns in both the cities. I later did compare them and explored the possibilities of incorporating the efficient solutions from Vienna transport model to Bangalore.

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Vienna :

Vienna is the capital city of Austria.

City Area : 414.90 km2 (160.2 sq mi) Population (2010) - City 1,698,822 Density 4,094.5/km2 (10,604.8/sq mi)

Observational Research :Infrastructure:

Bicycle:Apart from the pedestrians, bicycle riders have separate lanes and signals.

insights: - regarding cycling as important mode of transport and building infrastructure around itimproves the traffic management.

Parking: Information about parking spaces are shown on display board having digital boards to show the status.

insights: - helps drivers to plan ahead and choose the appropriate space. - decreases congestion near parking areas/roads.

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In the below picture parkinginformation is shown by the Green Glowing LEDs which represent they are free to occupy and the roof shows that it is Indoor parking area.

Signage:

LED programmable display boards are present in the sub way metro stations offering high visibility.

A uniform convention is followed through out the city to denote NO PARKING in front of the doorway

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insight :

- The government and private authorities have a good handshake in implementing an efficient traffic system.

Pavements:

A tactile texture is used throughout the city to denote the geographical limit for people while crossing roads or while waiting for the underground metro.

insight:

- A common and uniform design is main-tained through the city. The multi sensory attribute of the design is attained. Unknow-ingly it registers in our mind and allows us to adhere to the system.

Pedestrian Crossing:

In some streets with not much pedestrians, the crossing signal is On Demand.

insight:

Control is given to the public which invokes some responsibility and discipline.

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Behavioural Patterns :

From the observational research I was able to find some patterns in the behaviour of public in Vienna.

People take only Zebra lines to cross the road and wait for Green signal pedestrian crossing.

insight :

Traffic education and discipline is in-culcated in children by the school and parents.

Lane discipline is observed by the drivers as well.

On the other side, I have also observed that few motorists jump signals and pedestrians cross the road on the Red Signal which shows its not purely rules that keep people vigilant but its a choice made due to discipline

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Interviews:

$$ $

80 %

40 %

10 %

10 %

personal safety

social responsibility

I just follow others

fine penalty

Motivation to follow Traffic Rules / Follow Signals :

insights:

- most of the people are conscious about their safety as well as others reasons can be proper education.

- Few respondents react as per the situation.

- To some extent fine/penalty also helps people follow or obey traffic rules.

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60 %20 % 15 %

5 %

internet

info maps

info kiosks

mobile

Access route / traffic Information :

insights:

- Internet is seemingly the powerful medium to deliver and access route / traffic informa-tion.

- A good information design also helps the print medium to help commuters.

- There is a lot of scope in delivering content via mobile.

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90 %

5 % 5 %car

bicycle

subway / metro

Preferable Mode of Transport :

insights: - Fast and reliable subway is preferred by most of the people.

- Bicycle is preferred as it is cheap and distances are comfortable to commute.

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Parking is the most common problem for the drivers.

- Availability of parking space and the information about the parking space can be one of the reason.

Interviews with Subject Matter Experts during Field Visit :

I have got the opportunity to visit the Wiener Linien Office which manages the underground U-Bahn subway lines and the surface trams.

I could get information regarding the various activities they perform.

- Surveillance of the underground metro tracks ( U-bahn ) , road ways and Trams.

- Checking the passenger count in various Tram stops, Bus stops.

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- Reporting to the police incase of any accident.

- Delaying or speeding up the trains to reduce the waiting time of the passen-gers in the stations.

- sending the buses more frequently to the areas with more passengers in the stop.

- Managing the information to be displayed on the boards at various sta-tions.

- Monitors with high resolution are available to monitor the activities.

Visit to ASFINAG:

ASFINAG is Austria’s organization that manages the highway traffic and safety

Some of the areas that ASFINAG take care of are:Safety standards in the road network.

Extension of the road network

Traffic management and Telematicswhich includes Real Time Traffic Con-trol , emergency action plan, traffic data

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Bangalore:

Bangalore is the third most populous city in India and the 28th most popu-lous city in the world.

Rapid population growth because of IT and other associated industries in Bangalore led to an increase in the ve-hicular population to about 1.5 million, with an annual growth rate of 7-10%.

With the increase in population and the expansion of the city, the problem of connectivity of the populace has arisen. Quite obviously personalized modes of transport have grown at a tremendous rate and two wheelers along with the cars almost comprise 90% of the total registered vehicular population in the city.

Two wheelers constitute more than 70% of the total volume, while cars comprise 15%, autos 4% and the re-maining 8% includes other vehicles such as buses, vans and tempos.

*. Source : BTRAC

• 1000 Sq. Kms of area• 4500 Kms of Road• 40,000 Intersections• 330 Signalized Intersections• 600 Manned Intersections

Ethnographic Study :

I have carried out observational re-search in Bangalore on the similar lines of Vienna.

Observations on the infrastructure of Bangalore traffic system:

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insights : - the infrastructure is not easily acces-sible to public. - the consistency in the infrastructure is missing - misuse is also one reason for which the for the inadequate infrastructure.

insights : - proper buffer space is not provided in the middle of road for the pedestrians while crossing the road.

The traffic lights at certain junctions donot properly function.insights:- there is no proper maintanence - reporting mechanism is not efficient

In case of failure in any signal system,traffic police manage to control through hand signals.

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insights: - proper infrastructure is not provided for the Traffic police.

Behaviour:

Through the observational research methods, I have gained insights aboutthe behavioural patterns of public.

Pedestrians cross the road, at various points according to their necessity irrespective of the Zebra lines.

insights:- lack of proper traffic education and discipline.- lack of infrastructure also leads to these behaviours in public.

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New buildings like malls and movie complexes are built and rarely have any pedestrian crossing facilities pro-vided on the road.

insights: - a proper relations between the private and traffic department should exist for a better traffic management and pedes-trian safety.

Pedestrians walk along the road divider which is not suitable while crossing the road and possess danger.

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The vehicles donot stop behind the lineputting pedestrians crossing the road introuble.

insights: - poor traffic management and lack of traffic education.

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Interviews:

30 %two wheelers

30 %four wheelers

41 %public transport

Most frequent mode of transportation:

insights:

- although most of the commuters take public transport modes like metro and bus, still a higher share prefers two wheelers and four wheelers.

- it indicates that more convenient facilities should be provided in the public transport to attract all other commuters.

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50 %

33 %

20 %

15 %

15 %

6 %

Bus - Bike

Bus - Train

Bus - Car

Car - Train

Car - Bike

Bike - Train

Multiple mode of commute:

insights:- it shows that more information about the public transport should be provided to the two and four wheelers.

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90 %

40 %

16 %

16 %

To avoid Traffic Delay

To shop / restaurents

To explore new route

To drop friends

Change the route to :

insights:- most of the people change their routes to avoid traffic.- there is a need to design new traffic management plans like route diversion etcfor a better system.- Also there is a need for information about alternate routes as considerable number of people explore other routes.

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90 %

80 %

50 %

40 %

16 %

Assumption

Ask friends

FM Radio

Internet

GPS

Information about traffic

fgfgfgfgfgfgfgfg

insights:- most of the people assume the traffic conditions. - this shows more credible information about the traffic condition is needed.- friends share the traffic information. - as system based on crowd sourcing can be devised for efficient delivery of traffic information- Internet and GPS serve as better facilities for dissipating the real time informa-tion.

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90 %

60 %

25 %

15 %

Ask People

Internet

GPS

information center

Information about route:

fg fgfg fg fg fg fg fg fg

i

insights:- majority of the Indian population rely on other people to find the routes to their destination.

- internet is picking up among the crowd to give the route information.

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Comparative Analysis Between Vienna and Bangalore City Traffic and Transport System

In comparison , the two cities are very different and it is not wise to compare on each and every aspect of the traffic and transport system.

However, on basic terms we can see a difference in three aspects:

InfrastructureInformation and Perception of people.

Infrastructure : - Vienna has proper well maintained infrastructure like theparking system traffic control systemtraffic surveillance systemway finding systemseparate lane systemetc.These systems come most of the timeswith the advanced technology , auto-mated system for efficient and trouble

free service.The design of the infrastructure is user friendly thus enhancing the experience of pedestrians and motorists ensuring their safety.

- Bangalore is a young city and lot of measures are taken to build world class infrastructure. However one finds no uniformity.Due to increasing population and thus vehicles, there is a scarcity of land.Infrastructure like :parking system are not so efficient except for specific areas like under-ground spaces in buildings.Measures are taken to provide efficient traffic control system and traffic management system.There is a lot of scope to build good infrastructure by taking measures to lay strong design principles with long term view.

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Information:- Vienna city has a strong informa-tion design followed in every aspect of public infrastructure, traffic system and transport systems.

It is very evident in all the display systems, signal systems , wayfinding modes and maps.

It presents a homogenous and clear picture to the target audience.

The real time information about the different modes of transport helps peo-ple in hassle free journey. The waiting time is effectively reduced with these information systems.

- Bangalore since is still developing , it is the right time to bring the founda-tion of good information design into every aspect of the infrastructure.Since the city is huge, it is even moreimportant to have effective wayfinding system.

Lack of proper information about the traffic conditions and public transport

modes makes the travel in Bangalore hectic. However with the inclusion of dynamic display boards on highways and showing a positive sign towards real time information the Government is looking for a promising future.

There is a need to form an alliance with information design institutes and lay a common ground for strong design principles in various projects.

Perception of People:

- Vienna’s public show strong sign of good traffic education and maturity.

Good lane discipline, safe pedestrian crossing , very low signal jumping are some of the really strong evidences of responsibility towards the traffic safety .The behavioural patterns show a sense of eco friendly nature. A considerable number of people prefer bicycles as their mode of transport and majority prefer public transport.

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- One of the major challenges for the traffic system in Bangalore is the traf-fic education of motorists and pedes-trians.The discipline in the drivers, pedestrians can be considered the root cause of majority of accidents.

Lack of lane discipline, jumping sig-nals , triple riding , over speeding are some of the frequent violations.

Also majority of the commuters use two wheeler which add to the conges-tion on roads and pollution.However there is an increasing trend in the use of public transport like metro and buses.

Overall there is a lot of scope for Bangalore city to come up with effi-cient traffic and transport system.Since it is early stages and adopting good technology , a strong design sense has to be inculcated for a uniform and efficient system.

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Persona

Name : Mr. Abhishek Rout Age : 27 Occupation : Software Engineer Location : Bangalore

Mr. Rout is a young and creative individual. He is very energetic and has a good social life.He works in a software firm and has 5 years of experience. With his strong technical knowledge has lot of potential to climb up the career ladder early. Mr.Rout has to travel frequently on official purpose and the company books flights to the site. He lives in an apartment 10 km away from the office and trav-els in his new Suzuki Swift.Objectives: - To become Project Lead - To invest in land / fixed assets - To buy a sports car and cruiser bike.Habits: - Late night partying - Long drives in car - Late to office - Loves gadgets

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Concepts:

Based on the research observations and the insights , some of the key problems and opportunities identified in the domain of traffic systems and real time information are:

- traffic education and discipline in motorists and pedestrians. - real time information for motorists in more efficient means.

Concept 1: Presenting real time information about traffic in mobile phone, and suggesting alternte routes to the user.

Concept 2: An appraisal system which tracks the traffic discipline of its employees based on signal jumping.

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Scenario : User Missing the flight due to lack of traffic information

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Design Prototype

The concept can be delivered to the user asa mobile application on smart phones which are GPS enabled.Here U-track is the mobile application icon which allows the user to set a reminder for the flight time, date, location.It reminds the user the approaching date and on the day of flight, with the traffic status on the route to airport. It also suggests the alternate route incase of heavy traffic.

Once the application is accessed , the screen opens to take the time of flight.The user can select the time and date of the flight.

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In this case, the Date and Time of flight is Oct 26 , 6.00 PM and the user confirms by pressing OK.

Then the next screen would be the locationfrom which the flight is taken.Enter City option has a list of cities.The user can choose the appropriate city.

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The user selects Bengaluru as the city and confirms.

Once the user selects the city, all possible destinations in the city are listed across the field “ Select Airport “.In this case , the Bengaluru Internation Aiport (BIA) and other related destinations are listed.In this case the user selects BIA and confirms.

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As soon as the details are entered , a remind-er icon is placed on the top of the mobile phone screen. It represents the countdown for the flight i.e; 12 hours before the Departure time.The system checks the location of User through GPS system and checks the traffic condition on the route from User Location to the Airport. It denotes RED colour if the traffic is heavy or moderate and GREEN in case of low traffic.

When the user touches the U track icon ,the application launches and shows the details of the flight.

The current Location of the User,The Date and Time of flightThe traffic condition .The probable time to Start to Airport based on the traffic condition, distance.Also a feature is provided to check the proposed ROUTE.

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When the user selects the Route option, a map view opens with the pointers pointingthe Destination ( BIA airport )and the current Location of the user(Yesvantpur)Other options like the Satellite View, List view is provided.The user has option to Reload , Edit, Delete the Flight Information

The route is shown with the traffic situation.The green dashed lines represent that the traf-fic is free flowing in that part of the route.

The orange dashed lines represent that , the traffic flow is moderate and has chances of becoming more tough.

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The user can ask the system any alternateroutes available to by pass the moderate traffic flow route.The system presents an alternate route to choose in Blue.By choosing this the proposed Time to Start will change considering thetraffic condition in the alternate route and the distance.

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Scenario : User jumping the Red signal and violating the traffic rules

SPEED LIMIT30

Mr. Rout wakes up latein the morning

Realises getting late to o�ce

Driver to o�ce in his car

Violates the Red Signalby jumping the signal

Violates the No Entry by taking wrong side.

Violates the Speed Limit

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Design Prototype:

SPEED LIMIT30

Mr. Rout wakes up latein the morning

Realises getting late to o�ce

Driver to o�ce in his car

Violates the Red Signalby jumping the signal

Violates the No Entry by taking wrong side.

Violates the Speed Limit

SPEED LIMIT30

Mr. Rout wakes up latein the morning

Realises getting late to o�ce

Driver to o�ce in his car

Violates the Red Signalby jumping the signal

Violates the No Entry by taking wrong side.

Violates the Speed Limit

The user who is a an employee in a softwarefirm has an identity card issued by the office administration.This card has a special electronic chip, which has RFID card, that can store details of the employee.

Whenever the employee violates the traf-fic rules like, Signals, No entry and Speed Limits, the Device attached to the Warning Boards and Signals trace the RFID chip on the Identity card and store a count.So whenever the employee violates a count is increased and stored on the card.

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At the entrance of the office, there is a card swipe system where the employee has to swipe the card to enter the office premises.

Whenever the employee swipes the card, the traffic violation information is read andtransferred to the employee database main-tained by the administrator.

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At the end of each month, the total count of the traffic violations are calculated andthe over all appraisal is impacted based on the track record of the employee’s trafficdiscipline.

Future Work / Conclusion :

In future, I would like to explore the possibilities of the design intervention into the field of Real Time Traffic Information and propose models that enhance the system.There is a need to provide rich user experience , make systems more us-able and interactive.

Real time information as field is in demand worldwide and induction of design research and concepts would enhance the present public / private transport system.

Thus traffic and transport system is very critical in the growth and devel-opment of the nation and it is high time proper analysis , research and design thinking is applied.

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ASFINAG IIID Traffic and Transport Expert Forum : Presentations2001 India CensusRedbusMapMyIndiaCWG Delhi Traffic Police DeptBangalore MetroKolkata MetroDelhi MetroHyderabad MMTSMumbai MetroIRCTCGarmin TechBMVITWiener Linen

References:

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