2011

REAL-TIME INFORMATION SYSTEMSFOR CONTROL CENTERS

We provide full range of services for our customers: from softwaresales to IT infrastructure planning and deployment.

Our products are installed throughout the electric power industryenterprises of the Russian Federation and abroad: in the offices ofRussia’s largest regional transmission organization, in all officesof Russia’s power dispatch agency, in many generation utilities andother organizations.

Monitor Electric is a developer of data management systemsfor electric power industry. Our products:

� SCADA/EMS systems CK-2003, CK-2007 for control centers of elec-tric utilities and Independent System Operators of any size.

� Operator training simulator Finist.

� Electronic logbook for control centers Hedgehog-2.

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СодержаниеFrom the Management 3Company History 4Our Products 5CK-2003/2007 Installation 6CK-2003 in Moscow Regional Dispatch Office 7SCADA/EMS OIC CK-2007 8SCADA/EMS OIC CK-2007 9Operator Training Simulator FINIST 10Electronic Logbook HEDgEHOg-2 11Projects and Partners 12Software Engineering Technologies 13Investment Policy 14Licenses and Certificates 15

RuSSIAN ENERgY INDuSTRY INFRASTRuCTuRE

To fully describe the operation of Monitor Electric, we need to introduce the organization of Russian energy industry.

Russian power grid is joined into a single synchronized United Power System (UPS). UPS spans 8 time zones and is geographically the largest synchronized grid in the world. Due to long distances, extra- and ultra- high-voltage transmis-sion power lines are extensively used. These transmission lines in the grid are owned and operated by a country-wide giant regional transmission organiza-tion (RTO) called Federal Grid Company (FGC). FGC has a central office and eight subsystem RTO offices.

The power dispatch in UPS is performed by an independent office of the System Operator (SO) which is responsible for maintaining the quality and reliability of power supply throughout the grid. Due to the scale of the grid, the System Operator has three tiers: one central dispatch office (CDO) and seven unified dispatch offices (UDO) coordinate 62 regional dispatch offices (RDO).

Some electricity production is carried out by territorial generating companies (TGC). The maintenance and repair is sometimes relegated to independent re-pair agencies (TSUIS).

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Vadim NesterenkoGeneral DirectorMonitor Electric

Andrei KonevDeputy DirectorMonitor Electric

Dear Friends:

It is my pleasure to introduce Monitor Electric to you. Our company specializes in developing software for real-time control and management of electric power sys-tem enterprises: transmission operators, generation utilities, electricity market en-tities and others. Software products, developed by Monitor Electric are installed all over Russian Federation. In every large city in the country, there is one, often several companies, that use our software. The System Operator of the United Power System of the Russian Federation uses the multi-control center, multi-levelSCADA/EMS/OTS system developed and installed by Monitor Electric. Monitor Electric does not just develop software, we often upgrade and even build from scratch the complete control center infrastructure for our customers. For many of our customers, regardless of their geographic location, we provide a round-the-clock technical support for their software product installations.Monitor Electric has over 100 employees located in three branches: in Moscow, Voronezh and Pyatigorsk. Our best cadre are seasoned professionals with many years of experience in software development for electric power industry. However, the majority of people working at Monitor Electric are rather young. We recruit the most talented people to work with us and then make sure that they continue to improve and grow. We encourage our co-workers to obtain advanced degrees in Electrical Engineering and Computer Science, attend conferences and workshops, receive additional training in our own education center.We collaborate with colleagues from the USA, Germany and Spain and, together, we strive to use our art of programming to deliver the best possible products and services for our customers.I invite you to learn more about Monitor Electric. We would like to show you how our products streamline and transform the business of our customers. We would be happy to discuss how Monitor Electric can help you improve your business. I am certain that by choosing to work with us, you will gain a professional reliable and friendly business partner for years to come.

Over the recent years, Monitor Electric has become an established leader in de-velopment, installation and support of sophisticated information systems for the electric power industry. To achieve this, we had to implement a modern software development cycle which is no less complicated than car manufacturing.

Presently, half of the resources of our company is in industrial software develop-ment. We adhere to world-class software development technology. This allows us to compete with the information technology industry leaders and to design and deliver products for the electric power industry that our customers grew to ap-preciate and to rely on in the most critical tasks.

As capital investors realize the necessity of modernizing the information technol-ogy and computer infrastructure of the electric power industry, the demand for our products and expertise is growing. Our products are being deployed in both individual energy utilities and large electric power corporations.

Today, we successfully carry out complete turn-key information technology proj-ects as well as specialized tasks of design, integration, implementation and sup-port of computer systems. Multi-year experience in software development and system design allows us to find optimal solutions for our customers that involve our own as well as third-party software.

We realize that our products are already successful but we believe that more suc-cess will come if we continue our efforts. Our company keeps growing. We are strengthening our core areas of expertise and exploring new ones. However, the main principle of our company remains the same – only quality solutions.

From the Management

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The company history is in its people and their accomplishments.

The design team united by Monitor Electric, while growing in num-bers, has been working together for over 15 years. Monitor Electric itself has just celebrated its sixth anniversary. Our projects grew with the experience of our team. Here are the milestones that our team passed:

� Software development and in-house installation.

�Widening the scope of our programs’ installations with concurrent reliability improvement and new feature addition.

� Our programs receive country-wide recognition and acceptance. We win competitive tenders and our programs are installed all over the country by our partners.

�We focus on perfecting the software development technology, customer support, user training and certification.

� Information system integration projects come to the fore. Our products become an integration plat-form for other developers.

� The increasing scale and significance of our proj-ects require reinforcing our management team, introduction of enterprise resource planning. We are able to deliver complete turn-key information technology solutions to our customers: from net-work cables and servers to software installation, training and support.

� Our company’s business crosses borders. Our products are installed in the countries of the Commonwealth of Independent States. We develop and strengthen our partnership with international industry leaders such as Areva and Siemens.

�We enter new markets and find new applications for our products. We bring our products and com-pany activities in compliance with international standards. We widen our participation in trade shows, industry conferences, and international organizations.

The story continues ...

Company History

We live and work in one of he most beautiful places in Russia: Mineral Water Spas at the Caucasus Mountains. The location has all the pleasures of living away from busy metropolises. Yet, with the help of modern means of communi-cation, we are able to built an effective development team, a strong core of profession-als who turned Monitor Electric into an industry leader. On a clear day, the double-headed peaks of Mount Elbrus, the highest mountain in Europe, can be seen in the offing. We used Elbrus in our company logo and on the cover of this booklet. To us it symbolizes power, reliability and strength.

The building of Monitor Electric the city of Pyatigorsk, our present location

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1996 � development work on CK starts

1992

� the initial software develop-ment team is formed

1999 � CK-2000 v1.0 introduction

2007

� CK-2007 first release

� development work on the Finist simulator starts

2003

� Monitor Electric is establilshed

� CK2003 v3.0 is released

2006

� CK-2003 v5.0 release

� start of collaboration with Siemens

1993 � introduction of Tredi simulator

2005

� mass installation of CK-2003 and Phoenix in the of-fices of System Operator

2008

� CK-2007 v7.1 release

� rollout of our new Operator Training Simulator Finist

� mass installations of CK-2007

2009

� CK-2007 v7.2 release

� mass installations of Finist

� CK-2003 v5.5 release

� new product “MODES-Terminal” introduction

� CK-2007 v7.3 release

� new product EMS “SFERA”

� new product MMS “MODES-Centre”

2010

2011

� CK-2007 v7.5 release (CIM support)

� start of CK-2007C installa-tion as SCADA/EMS in FGC

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Our Products

SCADA/EMS Systems

High-availability, multi-machine, net-worked operational information control sys-tems (OIC) CK-2003 v5.5 and CK-2007 v7.5. Our OIC systems are modern Supervisory Control and Data Acquisition/Energy Management Systems (SCADA/EMS) for control rooms of electric utilities and trans-mission system operators of any size.

OIC CK performs real-time automatic acqui-sition, verification, processing, transmission and warehousing of telemetry and other operational information. The data is pre-sented to the control room operator.

Core Features �data acquisition over protocols: IEC 870-5-104, OPC, Modbus, FDST, SNMP;

� interfacing with communication front ends: SmartFEP, WAGO, ION, Sates, AET;

�data exchange with peer SCADA installations;

� recording data in Automatic System of Commercial Accounting of Energy and Load (ASKUE) ;

�data presentation in tables, diagrams and graphs on video-walls and jumbo-screens ;

�a variety of report generation tools;

�web-based client access.

EMS Features � critical transmission corridor power flow monitoring;

�voltage stability monitoring;

�power system load monitoring;

� steady state estimation (external implementation by the Electrodynamics Institute, The Ukraine);

�electric energy calendar;

�automatic generation control (external implementation by VNIIE and IES institutes, Moscow, Russia);

�emergency systems state control;

�electricity markets procedures support.

OIC CK uses a modern full graphics user interface, high-rate graphics presentation on arbitrary-size video-walls. OIC CK is de-signed for high-availability, reliability and security.OIC CK implements a wide range of tasks that TSO or other utility operator has to deal with. OIC CK acts as a platform for solving specific tasks of individual energy enter-prises and as a core of such enterprise IT infrastructure.

Operator Training Simulators

Operator training simulator Finist com-bines state of the art training features with high-fidelity power system model. OTS Finist is designed for operator train-ing and analysis of bulk electric power transmission system. OTS Finist grew out of our multi-year experience of building simulators for electric power industry and the long tradition of op-erator training in the System Operator. However, OTS Finist is built from scratch using the modern technologies for per-formance multi-threaded programming for multi-core processors .Net and C#. The internal data storage, communica-tion between FINIST modules as well as external interfaces are in CIM (IEC 61970) format and related family of pro-tocols: GDA, HSDA.One of the most remarkable feature of OTS Finist is its high electric power sys-tem model fidelity. Finist models both long term dynamics of the power sys-tem as well as transitional processes. This is especially useful for correct rep-resentation of critical states such as generators pulling out of synchrnonism or mutual rotor swings. Despite high model fidelity, OTS Finist is capable of successfully simulating large power system models in real-time and sub-real-time. The model size does not have theoretical limit. In practice, Finist suc-cessfully handled a 40,000 object model and computed a 5,000 computational node model in real time.Finist can operate with external SCADA/EMS systems or with its own client pre-sentation software. Finist is designed for networked multi-control center training sessions. For multiple control centers Finist can generate their own data streams specific to their areas of responsibility.Finist has a sophisticated array of tools for designing and conducting a train-ing session. User interaction with Finist is grouped into roles and matching workplaces: Instructor’s, Operators’s, Examiner’s and Technologist’s Workplace. Technologist is responsible for offline designing initial cases and scenarios for outage or emergency de-velopment. Instructor, Examiner and Operator respectively conduct, evaluate and practice during the training session.

Electronic Logbook

Time-saving software packet for control room personnel and man-agement. It is recommended by Russia’s State Energy Regulatory Commission.Electronic logbook Hedgehog-2 is designed for operational re-cord entry, storage and analysis.

Intended usersAll levels of operational person-nel. Operators, duty engineers, telecommunications engineers and technicians, IT personnel, generation utility operators, sub-station duty personnel

Features � convenient record entr y s implif ied by a wide set of configurable templates, categor y l ists and key word l ists ;

� incorrec t log entr y replacement and cancel lat ion with version control and abi l i t y to comment on entr ies;

� on the basis of the log, maintenance of a database of records in configurable format and contents;

� ex tensive record sor t ing, search and f i l ter ing features;

� customizable user inter face with indi-vidual user preference prof i le.

Modules � elec tronic log options and preferences editor;

� elec tr ic objec ts and equipment l ist editor;

� safet y log;

� data rel iabi l i t y and repl ication manager;

� operator shif t change module;

� data authorization module;

� inter face for making records from ex-ternal programs.

This product not only automates and simplifies the routine log-maintenance work, but also enables qualitatively new in-formation retrieval and report generation abilities.

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Москва

Санкт-Петербург

Самара

Кемерово

Хабаровск

Екатеринбург

Пятигорск

Нальчик

Астрахань

Волгоград

Саратов

Воронеж

БелгородТамбов

Липецк

Калининград

Пенза

Саранск Йошкар-Ола

Оренбург

Курск

Петрозаводск

Н.Новгород

ПсковНовгород

Мурманск

Ижевск

Тверь Вологда

ЯрославльКострома

Киров

Архангельск

Челябинск

Владимир

Курган

Пермь

Сыктывкар

Сургут

Красноярск

Омск

Новосибирск

Барнаул АбаканИркутск Чита

Улан-Удэ

Томск Благовещенск

Владивосток

Магадан

Уфа

КазаньЧебоксары

Ульяновск

ОрелТула

РязаньИваново

Махачкала

Краснодар

Сочи

Ростов-на-ДонуКамышин

Смоленск

Минск

Системный оператор

Сети

Генерация

Другие

Кандалакша

Надвоицы

Кемь

БелореченскВолгодонск

Волжский

Каменск-Шахтинский

Майкоп

Цимлянск

Тюмень

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TSCK-2003/2007 Installation

Our company deployed our SCADA/EMS system OIC CK-2007 in all offices of Russia’s UPS System Operator. So far, this was the largest installation project that we had to do. The project took three years overall and was carried out on 64 sites.To successfully accomplish the proj-ect of such scale, we made a number of effective technical and managerial decisions.

� First installations were carried out by our own installation team. This experience allowed us to implement a streamlined installation proce-dure. We modified OIC components such that the system was easy to customize to a particular site. We developed tutorials and certification procedures for installers and IT engineers. This allowed us to hand off the actual deployment process to a partner company. Most of the de-ployments were performed by RTSoft – a large company with extensive deployment experience and a network of branches throughout Russia.

Meanwhile, with the feedback from multiple deployments, our company was able to focus on further development and improvement of our product.

� In response to the complexity of interfacing with a variety of external devices and protocols, we actively participated in the design of a new intelligent communication front end SmartFEP by RTSoft. This way OIC was insulated from all legacy, non-standard equipment and programs or site-local peculiarities.

� Originally OIC was just a SCADA system. However, as the project went on, we were regularly adding EMS features to it. At the end of the project, each participant obtained a full-fledged SCADA/EMS system.

�We paid significant attention to OIC user training.

At the beginning, the training was done by our own staff. As we developed tutorials and train-ing curriculum, we shifted to training and certi-fication of OIC instructors. The user training was handed off to our partners.

�We decided against developing and adding ev-ery customer’s special case to OIC standard dis-tribution. Instead, OIC was designed to provide maximum access for IT engineers and develop-ers. All OIC features were documented in de-tail. The documentation included OIC database architecture description, OIC programmer API description and examples of access to OIC using various programming languages. Moreover, we developed a specialized external access module that simplifies real-time OIC data access from various user programs, including Microsoft Office. This created a friendly attitude among the developers towards OIC and allowed a lot of ex-isting local on-site applications to interface with OIC and continue being developed.

� This project would be unlikely to succeed without extensive technical support. We implemented

an automated system of customer request track-ing located on Monitor Electric’s web site. Over the project’s lifetime, we processed over 1,700 requests. More than 75% of them led to bug fixes or new feature introduction. We generated new software releases with bug fixes and added functionality nearly every month. Hundreds of

people industry-wide joined the effort to help us perfect our product.

big thank you to all the project par-ticipants. We could not have done it without you!

OIC CK in System Operator CDO control room, Moscow

CK-2007 Installation Sites CK-2007 is a successor system to CK-2003. CK-2007 has radically re-designed architecture, new fea-tures, better performance, reliability and scalability. It is being installed throughout Russia and abroad.

Various electric utilities in Russian Federation

� 20 power plants of Southern Territorial Generating Company TGC-8;

� Novocherkassk thermal power plant;

� Tumen power distribution utility;

� Baltic RDO;

� Belarus UDO.

Presently, deployment and preparation for launch is carried out at the following utilities

� Sochi thermal power plant;

� North-West generation company TGC-1;

� 3 offices of TGC-1 corporate office;

� 9 nuclear power plant;

� Crisis Center of Energoatom;

� Commercial Center of Energoatom;

� Magadanenergo (Magadan regional distribu-tion utility);

� Volga TsIUS (electric industry construction and maintenance enterprise);

� others...

All Offices of uPS (Russia’s grid) System Operator, including:

� UDO Urals � UDO South

� UDO North-West

� Moscow RDO

� Leningrad RDO � Belgorod RDO

� Sverdlovsk RDO � Chelyabinsk RDO

� Tumen RDO � Tatarstan RDO

� Irkutsk RDO. Total 159.

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The sites of OIC installations are located in over 50 cities in Russian Federation

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CK-2003 in Moscow Regional Dispatch Office

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Installation of CK-2003 in Moscow RDO was the first project where Monitor Electric acted as the project integrator carrying out a large-scale project with demanding deadlines.

By the start of the project, we had acquired consider-able experience installing OIC CK in transmission utili-ties of the Russian Federation. However, this proj-ect stood out due to a number of circumstances:

� Scale: an enormous number of various forms, diagrams, reports and other applications de-veloped over the years by the Moscow RDO development team and their partners. All of them needed to be either replaced by or made to interoperate with OIC CK.

�Deadlines: the circumstance and orders dictated strict, practically unrealistic deadlines – the project was to be completed in 5 months.

�Number of participants: UPS System Operator offices CDO, UDO Center, Moscow RDO, Mosenergo (the largest thermal gen-eration company in the world), RTSoft, MXM-5 Company is a rather incomplete list of the proj-ect participants.

�Others: Installation of CK-2003 was only one aspect of the large set of activities and projects being implemented concurrently. Unavoidably, there appeared struggle for resources. The most precious resource was people who had to be in-volved in various types of work. People worked with complete dedication. However, they were exhausted both by work and by the endless chain of committees and investigations precipi-tated by such a serious outage.

During the project, Monitor-Electic carried out the following tasks:

� license sales for our own software products;

� carrying out a set of data engineering tasks to install the software and customize it to the site;

� third-party software license acquisition neces-sary to install OIC;

� shipment and installation of IBM PC servers and other equipment for OIC installation;

� OIC customization and software updates ac-cording to customer requirements;

� assignment of the project manager for the du-ration of the project.

Due to the dedication of every project participant, all work was completed by the deadline.

Our work with customers does not end with the signing of the contract and product delivery. Regular ship-ment of software updates, quality technical support are critical for our customers, which means it is as critical for us.As an example, we would like to provide an excerpt of the letter sent by the Chief Dispatcher of Moscow RDO to the General Director of Monitor Electric. This letter is dated September 27, 2007. It gives high marks not only for the performance of our company during the project period but also for the follow up support of their IT center.

Project ManagementTo manage this delicate project, we used Project Management Institute rec-ommendations and their regularly up-

dated “Project Management Body of Knowledge Guide”. During

this project, we methodically followed PMI’s guidelines: from project charter to project comple-tion procedure. It is difficult to overes-timate the contribution to the success of the project of such intangible metrics as: planning procedures, reports, com-munication management, contracts and verifications.

Project Management Technologies that we first employed in this proj-ect went on to become standard for all large-scale projects that Monitor Electric leads.

It is difficult to appreciate the importance and complexity of this project without proper context. On May 25, 2005, due to a number of factors, Moscow RDO sustained a serious out-age which left without electricity a large number of custom-ers in Moscow and nearby regions. The outage was systemic and it led to a sizable economic loss. To prevent such outages in the future, the UPS System Operator CDO prepared a list of recommendations. In June of 2005, it issued an order № 419 “On measures after the results of investigation of outage in Moscow electric grid on 05/25/2005”. According to this order, it was decided to install OIC CK-2003 in Moscow RDO by the end of 2005.

That left us 5 months to accomplish the project …

Discussion of project charter.Moscow RDO, October 2005

(Letter excerpt)I would like to note the high professionalism of Monitor Electric employees who car-ried out all their responsibilities methodically, with high quality and on time. During the period of utilization of OIC CK-2003 at Moscow RDO, Monitor Electric sup-plies reliable technical support and timely software updates. This is despite continu-ously changing demands of the control room due to the industry reorganization. This allows us to maintain the IT infrastructure of Moscow RDO operational. I.D. Alyushenko,

Chief Dispatcher

Lights in Moscow are monitored by OIC

SCADA/EMS OIC CK-2007

Key Features � CK-2007 contains powerful data processing, analysis and presentation modules that focus on effectively handling typical operational data of electric power industry: data verification, various types of data scaling, copy substitution, selective purging, interpolation, accounting of time-zones in a distributed grid, daylight savings time adjust-ment, etc.

� CK-2007 provides a modern full-graphics user in-terface, high-speed data output to video-walls of arbitrary size, and graphical web-interface.

� CK-2007 is able to communicate with external sys-tems via an array of protocols: IEC 60870-5-101, DNP v3.00, Modbus, IEC 60870-5-104, FDST, OPC. This allows it to eliminate intermediary communi-cation front end servers.

� CK-2007 has outstanding data processing capa-bilities. It is able to process up to 100,000 data points per second. CK-2007 applications are also able to deal with data whose lifetime varies from fractions of a second to decades.

� The novel architecture of CK-2007 allows it to be easily scaled up. It can be effectively used by modest-size utilities as well as by giant TSOs. Depending on concrete requirements, CK-2007 can be installed on a single computer or it can be scaled up to a dozen machines and more, with dedicated database, application and communica-tion servers.

� CK-2007 provides high-availability and fault-tolerance due to multi-machine reliability groups with automatic failover mechanism. The security system of CK-2007 provides fine-grained security protection against unauthorized access.

� CK-2007 continues to develop. A recent thrust is to bring CK-2007 into compliance with international standards with respect to external and internal interfaces as well as the structure of the database.

Energy Management System (EMS) and Distribution Management

System (DMS) featuresThe number and quality of EMS/DMS features of CK-2007 grows with each new release. The present version implements the following EMS tasks:

� critical transmission corridor power flow monitoring;

� voltage stability monitoring;

� power system load monitoring;

� steady state estimation (external implementation by The Electrodynamics Institute, The Ukraine);

� electric energy calendar;

� automatic generation control (external imple-mentation by VNIIE and IES institutes, Moscow, Russia);

� emergency systems state control;

� electricity markets’ procedures support.CK-2007 Advantages

Customizable ConfigurationFlexible licensing policy allows our customers to choose the exact system configuration that suits their needs. Additional modules and upgrades can be purchased as required. Version transition and component addition preserves all the accumulated data and meta-data.

ScalabilityAs the complexity and scale of the data processing grows, the system can be incrementally upgraded to more powerful servers without downtime or efficiency loss. In special cases, where exceptionally high productiv-ity or availability is required, CK-2007 allows to move the modules and ap-plications to dedicated servers for even greater efficiency or reliability.

Ease of InteractionCK-2007 has wide capabilities to in-teract with external programs. Here is a far from complete list of legacy and new systems with which CK-2007 interacts: state estimation system KOSMOS, short-term load planning program Sutki, operator training simulator Finist, commercial data ac-counting system ASKUE, automatic system of commercial data acquisi-tion ASKP-2000, System Operator Shopwindow, electronic logbook Hedgehog-2.

Effective user InterfaceCK-2007 incorporates not only the technical specifications and the opin-ions of the developers as to what an optimal UI should be but also years of actual user experience using the sys-tem. During its two years of deploy-ment, over our automated request tracking system, we processed over 2,100 requests from the users for im-provement and productivity increase.

built-In Application Development SystemCK-2007 allows to dedicate an inde-pendent sandbox server or subsys-tem where the applications can be tested and debugged without af-fecting the production system.

CK-2007 is a powerful full-featured scalable SCADA/EMS to equip the control rooms of Transmission System Operators (TSO), generation an distribution utilities as well as individual power

plants.

The main impetus for the devel-opment of CK-2007 was a growing need to radically increase the preci-sion and speed of data processing. The solution to this difficult prob-lem required complete OIC archi-tecture overhaul. Now, all of the re-al-time data stream is recorded in an enterprise-level database – MS SQL Sever 2005. The integration of OIC with the SQL server required a year of active collaboration between Microsoft and Monitor Electric.

Task manager window

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Centralized Control System DescriptionThe description of parameters and configuration of the electric power system to be controlled is done from within CK-2007 itself. The system of-fers a set of editors to create and maintain the meta-data about the control system. CK-2007 implements a single entry-point to this configura-tion – Meta-Data Studio. This module automates the process, minimizes manual entry and ensures the avail-ability of up-to-date meta-data.

Additional Functionality

Data Access ModuleDA-module implements a simple and convenient API to access CK-2007 data, data update functions, update streams such as subscriptions to data change and update. This allows our clients to interface with a variety of programming and scripting lan-guages as well as office automation systems such as MS Office and even Web-browsers. Our customers are thus able to extend the functionality of CK-2007 and tailor it to local needs using their own personnel or third-party companies.

System AuditAudit module of CK-2007 allows the corporate office to automatically con-nect and evaluate the data of CK-2007 in the branches of the utility. Report generator module has the capability of comparative analysis of the state and the performance of an arbitrary number of company branches.

New FunctionalitySystem SoftwareThe use of MS SQL Server 2005 for data and meta-data storage allows low-latency and high-reliability of data update and retrieval. Presently, 2007, allows 2-millisecond precision of the timestamps.

64-bit ArchitectureThe support of 64-bit architecture by all modules and applications of CK-2007 improves the efficiency of mem-ory usage and allows to increase the speed of operational data processing.

Cluster SupportOn large-scale deployments, CK-2007 can be installed on a cluster of servers, where the functions of data storage, data processing, query processing, and report generation are distributed among several dedicated load-sharing servers. This allows to further increase the productivity of CK-2007.Intelligent Telecontrol

� The user can select the equipment to issue telecontrol commands to, directly from electric object diagrams according to the responsibility zones of the duty personnel.

� The possible state of equipment is automatically limited to physically allowed options.

� There is an extensive interrupter analysis us-ing topology processor and telecommunication channel information.

� Visual feedback of telecontrol command stages

of execution is displayed on the object diagrams.

� Telecontrol is carried out over industry standard IEC 870-5-104

New Applications for � automatic form creation and operational action control;

� determining deviation of communication equip-ment state from normative;

� operator support for balancing market, service market and load quality market.

upcoming Features � topology processor, operating on the basis of quasi-static grid model, oncoming operational data and OIC quality codes;

� support for data collection and analysis from alarm recorders;

� equipment outage notification taking into ac-count planned downtime;

� integration with “Planned Equipment Service Downtime Scheduling” system;

� real-time shorts determination;

� interface with Centralized System of Automated Failure Recovery;

� interface with group regulators of active and re-active power at power plants.

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Refined Dispatch Schedule control screen

OIC graphical diagram examples

SCADA/EMS OIC CK-2007P

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CK-2007 has been successfully deployed on various utilities not only by the developers and sys-tem-integrators but, in some cas-es, by the customer IT-specialists themselves. This is a testimony of the system’s quality and ease of use.

Operator Training Simulator FINIST

DescriptionFinist is a Dynamic Operator Training Simulator. Finist is capable of re-creat-ing operational scenarios with great fi-delity. It takes the operator training to a qualitatively new level. Its unique con-figuration of training scenario features enables a great variety of training ex-ercises. The instructor’s console allows to objectively evaluate the process and the results of the training session.

Finist is designed for a long service life. This is done through incorpora-tion of the leading-edge IT technology. Moreover, in Finist design we take into account development trends of the hardware, operating systems and ap-plication programs.

Features Finist can be used on every stage of operational personnel training: ini-tial instruction, independent practice,

certification and testing of individual operators and

service technicians, con-tingency planning and testing of indi-vidual operators and operator teams, practice of cooperation of operators at multiple levels of transmission grid hierarchy.

The objectives of Finist-based training can be:

� operator response practice in standard situations;

� emergency response and outage handling tactics;

� analysis of the grid’s behavior under particular operational parameters; preparation of equip-ment maintenance schedule; testing of emer-gency action algorithms; testing of reliability of planned operating states, etc.;

� operational personnel certification and testing.

Besides the operator testing usage, Finist can be utilized as a post factum simulator to re-create the system be-havior in a particular emergency situa-tion e.g. to evaluate the quality of the operator’s actions afterwards. In this mode, Finist can be used for:

� establishment of the causal relationships be-tween events;

� evaluation of adequacy and promptness of the operator’s actions;

� analysis of the operators’ emergency automatics use: the selection of thresholds, transitions, etc.Finist is our fifth-generation

training simulator. It is structured such that it is easy to interface with international standards such as Common Information Model (CIM) IEC 61970 and Generic Interface Definition (GID) group of stan-dards. Finist is a multi-user system. Both client and server sides run un-der Microsoft Windows/Vista and use Microsoft .Net framework.

Training is under way

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AdvantagesFinist models steady state and transient processes: in the trans-mission lines, load objects, gen-erators, telecommunication chan-nels and control systems. Finist models primarily those transi-tions that the operator can influ-ence and control: communication, slow-changing processes (such as heat exchange on coal-fired pow-er stations, frequency and power control), operation and failure of the systems of emergency au-tomation, stability loss and grid re-synchronization.

Finist’s model is oriented towards representing CIM-described equipment with greatest fidel-ity. This allows to represent with maximum completeness data ac-quisition in Russian grid TSOs. The architecture of Finist’s computa-tional model allows it to effectively use computer resources and faith-fully represent large-scale electric power networks. Our proprietary algorithm of efficient processing of large volumes of commands to equipment, allows Finist to effec-tively emulate such complicated events as massive emergency automation operation in case of a failure or interoperate with ex-ternal applications such as Group Regulator of Active Power (GRAM) or Group Regulator of Voltage and Reactive Power (GRAPM).

The emergency automation mod-el is flexible enough to represent arbitrary complex automations. Finist ships with the models of most widely used automations al-ready included.

We paid particular attention to training environment support in Finist. Finist contains a sophisti-cated system of training session recording and checkpoint syn-chronization. The training ses-sion logs can be later used as sce-narios for new training sessions. Finist also has a system of objec-tive trainee performance evalua-tion through the statistics of the selected states and operator’s

actions.

Data access editor

Substation diagram example

Finist logo

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Electronic Logbook HEDGEHOG-2

DescriptionElectronic logbook Hedgehog-2 is de-signed for operational record entry, storage and analysis at the electric util-ity control room or similar companies.

FeaturesHedgehog-2 offers convenient record entry simplified by a wide array of con-figurable templates, category lists and keywords. Erroneous entries can be re-placed or cancelled. The entries can be commented on. HH-2 keeps complete track of record changes. HH-2 contains

a database of customizable report-forms to output the records in a variety of formats.Report generation using a large set of configurable report templates. Extensive record sorting, search and filtering fea-tures. Customizable user interface with individual user preference profile.

Modules � electronic log;

� electronic log options and preferences editor;

� electric objects and equipment list editor;

� safety log;

� data reliability and replication manager;

� operator shift change module;

� data authorization module;

� interface for making records from external programs.

Data Safety and Availability � triple replication of data archive and key lists;

� recording in the separate safety log all changes introduced by external systems;

� checkpointing and complete restoration of the log state from any checkpoint;

� three-level data access authorization system;

� protection against record deletion and alteration.Installations

Hedgehog-2 is installed on more that 70 enterprises. As of October 8, 2007, Russia’s State Energy Regulatory Commission recommends Hedgehog-2 for installation on TSOs, generation and distribution utilities as well as enterprises that maintain and service electric power objects.

Installation Options

Standalone � joint installation of client and server side of the system on a single workstation;

� supplying the workstation with the system al-ready pre-installed.

Networked � Replicating the system database on several, usually two or three, independent servers. Real-time automatic synchronization between replicas.

� Concurrent access to the log by multiple users in multiple roles. Complete support of Networked Microsoft Active Directory.

Requirements � server: Microsoft Windows 2003 Server Standard, MS SQL Server 2005 Standard;

� client: Microsoft Windows XP.

AdvantagesHedgehog-2 allows to tailor the elec-tronic log to the existing documenta-tion flow of the enterprise.

� integration with OIC CK-2003 user interface;

� comments on records;

� arbitrarily long chains of logically or techno-logically related records;

� attachment of files in various formats;

� ability to save records as drafts, ability add record clearances and comments;

� export into popular office automation soft-ware formats;

� sophisticated record search and sorting capabilities;

� easy creation of the printed copy of the log;

� ability to exchange log records over email;

� record and notification exchange using SMS.

No limitations on � the number of records;

� record storage duration;

� the number of users;

� the number of record and notification recipients.

Hedgehog-2 not only auto-mates and simplifies routine log-maintenance work, but also en-ables qualitatively new information search, retrieval and report genera-

tion capabilities

Intended usersTSO managers at all levels, operators, duty engineers, telecommunication en-gineers, and technicians, IT personnel, power plant operators, substation duty

personnel. Main screen

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Hedgehog logo

Event creation editor

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Projects and Partners

Over the years, our company partici-pated in many information technol-ogy projects in Russian electric power industry. Our streamlined deployment technology guarantees our customers quick and dependable installation and deployment of our products. We list a few projects that illustrate the range of customers who benefited from the deployment of our key product: OIC CK-2003.

Federal grid CompanyFederal Grid Company (FGC) is the transmission equipment operator ofUnited Power System (UPS)

of the Russian Federation. FGC owns and operates 73,349 miles of transmission lines ranging from 35 to 1150 kV and over 750 substa-tions with total installed transformer capacity of over 286,000 MVA. To oversee its operations FGC has eight regional control centers.FGC has been using Monitor Electric’s technology since 2005 when CK-2003 was installed in all of the eight re-gional control centers. Starting from2010, FGC has acquired 4 licenses of CK-2007C for pilot SCADA/EMS installations.

MosenergoIn the summer of 2007, we success-fully deployed OIC CK-2007 in the con-trol room of Mosenergo – the largest generating company of the Russian

Federation. OIC was deployed on the state-of-the equipment: high-end blade servers and storage area net-work. Presently, the migration of the application programs at Mosenergo to the OIC platform is under way.

TgC-1Territorial Generation Company 1 (TGC-1) is the third largest generation utility in the Russian Federation. It

has over 55 thermal and hydro plants. Besides electricity generation, TGC-1 is the largest supplier heat from its co-generation plants to St.Peterburg metropolitan area as well as other cit-ies in the North East of the Country. TGC-1 has three regional control cen-ters that oversee the operation of the powerplants in their respective areas. The major challenge is to keep the powerplants operating efficiently under the disparate needs of heat and power generation, comply with transmission system operator orders, outage scheduling constraints.Monitor Electric started working with TGC-1 in 2007. We supplied the com-puting and storage infrastructure and configured its CK-2007 SCADA to gather, process the data as well as present the data to the operators and management in the most convenient format. Due to the specifics of the op-eration and historical reasons, TGC-1 control center have a large variety of telecommunication devices and pro-tocols as well as an extensive number of forms (over 150) and reports (over700) that had to be implemented. Monitor Electric integrated the pro-tocols and designed the forms and reports to our customer’s satisfac-tion. Our fruitful cooperation with TGC-1 continues.

Projects under WayOIC CK is currently being deployed on electric power plants and two control rooms of Russian atomic generat-ing utility Rosenergoatom; in Tumen electric distribution company, and on twenty power plants of generation utility South TGC-8.

International RelationsFor three years we are closely coop-erating with Power Transmission and Distribution Branch of Siemens AG. Monitor Electric is one of the subcon-tractors of Siemens in the deployment of Siemens’ SCADA/EMS Spectrum PowerCC. This product will be deployed in several Unified Dispatch Offices of the System Operator. In this large-scale proj-ect, our responsibility is data acquisition and data engineering. Our contribution

allowed us to model the whole grid of

Russian Federation for the first time. This model was fully compatible with inter-national standards.Currently data collection and data engi-neering stages are nearing completion. Preliminary factory acceptance tests were performed using live data.In 2010 Monitor Electric made a part-nership agreement with Siemens IT Solution and Services. We are preparing joint proposal for an hierarchical auto-mation system for technological pro-cesses at generating companies based on centralized control from a single commercial control center.

Product IntegrationThe share of product integration services our company carries out grows with each passing year. Industry trends necessitate that each deployed prod-

uct has to interoperate with new as well as legacy systems. This integration effort proceeds in multiple directions:

�We ensure that our systems interoperate with the products of international and domestic partners. For example, OIC easily interacts with Spectrum Power CC by Siemens.

� CK interfaces with such systems as state estima-tor KOSMOS, PRES-Sutki, ASKUE system, ASKP-2000, system operator shopwindow, etc.

� And certainly our own products easily interface. SCADA/EMS OIC, Operator Training Simulators Phoenix and Finist and electronic logbook Hedgehog-2 seamlessly interoperate. This inter-operation was factored in from the start of the product development.

Mosenergo Building, right

Monitor Electric engineers after training on data engineering in

Erlangen, Germany

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Software Development Methodology

Monitor Electric uses IBM Rational Unified Process (RUP) as a method-ological framework for its software product development. RUP has a num-ber of unique features that makes its use particularly attractive:

� consideration of the complete development life-cycle from specification to deployment;

� regular updates on the basis of advances in worldwide software development techniques;

� tools and means to aid and automate the devel-opment process.

An added benefit of RUP is the use of world-standard unified modeling lan-guage (UML) as an underlying system description language.

Development SoftwareRational Software designed one of the best sets of software engineering tools. We utilize key components of Rational Suite – an integrated software engi-neering toolkit. Specifically, we use:

� Rational ClearQuest – a workflow automation tool and bug tracking system.

� Rational ClearCase – a revision control tool for source code and other software development assets.

Cooperation with PartnersMonitor Electric has fostered multi-year relationships with companies that carry out IT projects for electric power industry. The list of industry partners of our company keeps grow-ing. This allows us to focus on our key

competencies. This means, that we continue to get better at what we do.

Orientation on StandardsWe make sure that the products that we develop operate according to interna-tional standards. We focus on Common Information Model (CIM). CIM Users Group unites such large development companies as NERC, Siemens, AREVA, ABB, OPC Foundation, as well as the representatives from electric power

utilities from the USA, Europe and South Korea. Since 2007, Monitor Electric participates in the meetings

of this organization. Monitor Electric is member of international or-ganization OPC Foundation and UCA International Users Group.Orientation on CIM allows us to devel-op products that are compatible with the products of other developers. This way, our systems become integration platforms for third party software.

Relations with Research and Education Institutions

Monitor Electric has close contacts with academic institutions. We coop-erate with South-Russia Sate Technical University (City of Novocherkassk), North-Caucasus State Technical University (City of Stavropol), Smolensk Branch of Moscow Energy Institute (City of Smolensk). We carry out joint research and devel-opment. The university students gain internships and employment in our company. Our products are used to

set up laboratory equipment and carry out research work.

Customer RelationsWe do not concern ourselves only with maintaining high level of cus-tomer satisfaction with our work. We strive to build long-term rela-tionships with our customers and partners.

Enterprise Resource Planning

Management and project decisions are formed on the basis of our own report generation system. The foun-dation for our report generator is Crystal Reports program by Business Objects, division of SAP. We devel-oped a set of corporate policies: technical, HR, budget and informa-tional. These policies allow us to increase the speed and precision of management decision making.

Around the Clock Online Support

Our customers operate in 8 time-zones: from Minsk and Kaliningrad in Eastern Europe to Vladivostok and Khabarovsk on the Far-East of Asia. To carry out 24/7 technical support and customer consulta-tion, we have set up an online cus-tomer feedback management sys-tem. The system is in operation for over four years. During this time, we processed over 2,500 requests, comments and suggestions about our products. There is a formal procedure of request processing; appropriate experts get involved and the customer receives a com-prehensive reply no later than 24 hours from the moment of the ini-tial request.

Quality AssuranceThe quality of our products and ser-vices is under constant supervision by our management and our whole development team. We use both domestic and international quality assurance standards. Yet, to main-tain the highest quality standards, our company developed our own internal quality control procedures. Presently, our quality control meth-ods are being externally certified.

Our software engineering technologies allow us to back up our company motto: “Only quality products” with real accomplishments:We score high on such important quality parameters as:

� quality of technical support and documentation;

� orientation towards customer, customer satisfaction;

� speed of introducing customer feedback into products.

CIM classes viewer screen example

Software Engineering Technologies

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Investment Policy

general PrinciplesCertainly, the main objective of any com-mercial enterprise is profit. In this sense all companies are alike.

The ways of allocating this profit is where they differ. The shareholders and executives of Monitor Electric are united in their approach to profit allocation: after the maintenance of the necessary stabilization and savings funds, all profit goes to the growth of the company. This strategy allows the company to robustly grow the scale and significance of the proj-ects it undertakes.

New Projects The company management and de-velopers continuously study the in-dustry needs and trends. We contin-ue to adjust our product lineup and product features.Project MODES-TerminalThis new product allows the energy market participants to exchange planning information.

� MODES-T is a system of automatic information de-livery to power plants.

� MODES-T delivers opera-tor load graphs and market plans from the System

Operator office in real-time as the data is updated.

� MODES-T allows power plant personnel to notify TSO operators about equipment status and parameter change: e.g. which generators are in standby.

Personnel TrainingOur company is growing fast. We are carrying out a number of exiting proj-ects. We have ambitions plans. None of this would be possible without continual development of our cadres.

Human resources are our main re-source. We operate as a single team, yet we continue to study and learn new techniques and methodologies of developing large software systems. Every year, more than half of our staff undergo additional training; a quarter carries out research and participate in industry research conferences.

Infrastructure InvestmentModern software development is im-possible without state-of-the-art IT infrastructure: severs, network, work-station, telecommunication, data links, specialized software and so on. Our quality assurance and technical support departments are particularly demanding. Most of our products are supposed to operate on multiple

servers. For complete product test-ing, it is often necessary to replicate a portion of the client’s network. To ensure compatibility, testing has to be done with multiple versions of client and server software. We obtain only the most reliable and high-performance equipment from the world leading manufacturers. We use Hewlett-Packard severs for devel-opment work. For component and system testing we use IBM servers and workstations. The present IT in-frastructure setup of Monitor Electric allows us to both maintain high de-velopment pace and carry out com-ponent or complete system testing.In 2009, Monitor Electric has made extensive infrastructure investments. One of the most significant events

was the completion of our building construction. Our building combines elegant architectural decisions with modern amenities and convenienc-es for the employees. As the build-ing was constructed we made sure to blend it in the environment. For example, the construction work pre-served the nearby woods. We moved in, in October 2009. In 2010, Monitor Electric focuses its investment on professional improve-ment of its existing employees, at-tracting new talent and further im-proving our project management. As a part of the management improve-ment, Monitor Electric is planning to switch to Microsoft Team Foundation System project development envi-ronment. Starting from May 2010,

in the new projects all our develop-ers are going to use Microsoft Visual Studio. 2010 Premium and Ultimate. The ongoing projects will continue to use IBM RUP.

Monitor Electric Training center

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System Testing Servers

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Licenses and Certificates

We pay particular atten-tion to certification of our products. OIC CK-2003/2007 is awarded a certificate of compli-

ance to state software development standards. The certificate is issued according to the certification system EnSERTICO specifically developed

for electric power industry product certification.All our software is patented in Federal Service of Intellectual Property, Patents and Trademarks (RosPatent). The certificate of RosPatent guaran-tees our customers the validity of the rights transferred according to the li-cense agreement and excludes third-party authorship claims. Ministry of Education awarded Monitor Electric a license to carry out educational activities.

Monitor Electric is Microsoft best Partner in 2007

Microsoft-Russia awarded Monitor Electric the title of “Microsoft Best Partner” in “Strategic Partnership in Industry” category.On April 25, 2008, at Microsoft Spring Partner Forum, the General Manager of Microsoft-Russia Birger Steen awarded a memorial plaque to Monitor Electric representa-tives Andrei Konev and Svetlana Zhuravleva.

Memorial plaque awarded by Microsoft-Russia to

Monitor Electric

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Our building in August 2011

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Monitor Electric ul. Podstantsionnaya 28.

Pyatigorsk, 357506, Russia

phone: +7 (495) 22-55-975 fax: +7 (8793) 34-94-00

e-mail: market@monitel.com web: www.monitel.com

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