Readying your IT Infrastructure for Cloud

© 2010 IBM CorporationCloud Computing - Readying Your Infrastructure | IBM New Zealand | 24 August 2010

IBM Cloud Computing

Cloud Computing – Readying Your IT Infrastructure for Cloud

Michael Shallcross

Distinguished Engineer

IBM Global Technology Services Asia Pacific

Cloud Computing - Readying Your Infrastructure | IBM New Zealand | 24 August 2010 2 © Copyright IBM Corporation 2010

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Agenda

Cloud computing – understanding what’s really different

Pragmatic steps towards the cloud


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Cloud Computing is a new consumption and delivery model for IT services

Business PerspectiveBusiness Perspective IT PerspectiveIT Perspective

A user experience and business model

Standardised, self service offerings

Rapidly provisioned services Flexibly priced Accessed via the network /

internet

An infrastructure management and services delivery method

Virtualised resources Managed as a single large resource Delivered services with elastic

scaling Advanced automation


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Cost savings and faster time to value are the leading reasons why companies consider cloud computing

AutomatedFaster cycle times

Lower support costsOptimised utilisation

Improved complianceOptimised security

End user experience

StandardisedEasier access

Flexible pricingReuse and share

Easier to integrate

Virtualised

Higher utilisationEconomy of scale benefits

Lower capital expenseLower operating expense

Higher quality services

Doing more with less

Breakthrough agility and reduced risk


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Cloud computing transforms service delivery

Lower cost delivery channel Products standardised for electronic delivery Processes re-engineered and policies defined to allow

“zero touch” automation Programs to migrate customers Use of the channel expanded over time


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Private Cloud

PublicCloud Services

EnterpriseData Centre Users

Enterprise owned Mission critical High compliancy Internal network

Shared resources

Elastic scaling Pay as you go Public internet

EnterpriseData Centre

ManagedPrivate Cloud

HostedPrivate Cloud

SharedCloud Services

3rd partyoperated

Enterprise

3rd party hosted & operated

Enterprises

3rd party owned and operated

Standardisation Centralisation Security Internal network

Mix of shared and dedicated resources

Shared facility and staff

VPN access

Source: IBM Market Insights, Corporate Strategy

The future will not be “one size fits all” – multiple deployment models will continue to be required

Private Cloud Community Cloud Public Cloud


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EXAMPLES

INFRASTRUCTUREAS-A-SERVICE

PLATFORMAS-A-SERVICE

SOFTWAREAS-A-SERVICE

Servers Networking

Storage

Middleware

CollaborationFinancials CRM / ERP / HRIndustry

applications

Data centre Shared virtualised,

dynamic provisioning

Database

Web 2.0 applicationruntime

Javaruntime

Developmenttools

BUSINESS PROCESSAS-A-SERVICE

Employee benefits management

Industry-specific processes

ProcurementBusiness

travel 4

3

2

1

Cloud computing enables many elements of IT to be delivered and consumed as a services


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There is an emerging set of common workloads ready for cloud computing – in both public and private delivery models

Analytics Data mining, text mining or other analytics Data warehouses or data marts Transactional databases

Business services Customer relationship management

(CRM) or sales force automation E-mail Enterprise resource planning

(ERP) applications Industry-specific applications

Collaboration Audio/video/Web conferencing Unified communications VoIP infrastructure

Source: IBM Market Insights, Cloud Computing Research, July 2009.

Desktop and devices Desktop Service/help desk

Development and test Development environment Test environment

Infrastructure Application servers Application streaming Business continuity/

disaster recovery Data archiving Data backup Data center network capacity Security Servers Storage Training infrastructure Wide area network (WAN) capacity


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However many medium-large organisations currently still significantly prefer private clouds over public or hybrid clouds

Overall, how appealing are the public, private and hybrid delivery models for your company?

64%

30%Public+113%

64%

38%Hybrid

Private

+68%

Private"Very appealing" or

"appealing"

"Very appealing" or "appealing"

Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090

However, adoption of Public Clouds is expected to grow by 26% CAGR between now and 2013*

*IDC eXchange, IDC’s New IT Cloud Services Forecast: 2009-2013, p=543, Oct 5, 2009


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Percent rating the factor as a significant barrier (4 or 5)

Respondents could select multiple items

Concerns about data security and privacy are the primary barriers to public cloud adoption

69%

54%

53%

52%

47%

Security/privacy of company data

Service quality/performance

Doubts about true cost savings

Insufficient responsiveness over network

Difficulty integrating with in-house IT

What, if anything, do you perceive as actual or potential barriers to acquiring public cloud services?

Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090


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Several major factors are driving cloud computing economics … and it’s potential for transforming IT now

La

bo

ur

lev

era

ge

Takes repeatable tasks and automates services, helping to reduce IT operation costs and deliver faster

Allows clients to “serve themselves”— requiring less support and offering easier access to services

Reduces complexity, which means that more automation is possible, helping to reduce IT labour costs

Self service

Automation of management

Standardisation of workloads

Infr

as

tru

ctu

re l

ev

era

ge Provides benefits of scale— if virtualised

environments are highly utilised

Drives reduced capital requirementsVirtualisation of hardware

Utilisation of infrastructure


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• High availability

• High security

• Green leadership

• Scalable capacity

• Cost effective

Integrated Management System

Facility Management

• Reliable

• Predictable

• Standardised

• Scalable

• Modular

• Compliance

Shared Infrastructure - DC Network & Security

Dedicated Infrastructure - DC Network & Security

ServerServices

SecurityServices

DesktopServices

Middle-ware

Services

Apps on

DemandDatabase Services

StorageServices

Network/ CommsServices

Software as a Service (SaaS)

Platform as a Service

(PaaS)

Infrastructure as a Service

(IaaS)

SE

RV

ICE

SD

AT

A C

EN

TR

E

• DR & BCRS• Options• Service Levels

Services enabled by the Data Centre

In this new environment, the data centre must provide a reliable and secure foundation for a new range of cloud services


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There are a common set of steps many organisations go through to condition their infrastructure and make it “cloud ready”

Simplified

Shared

Dynamic

Virtualise Automate

Reduce infrastructure complexity

Reduce staffing requirements

Improve business resilience (manage fewer things better)

Improve operational costs/reduce TCO

Remove physical resource boundaries

Increased hardware utilisation

Allocate less than physical boundary

Reduce hardware costs

Simplify deployments

Standardised services

Dramatically reduce deployment cycles

Granular service metering and billing

Massively scalable Autonomic Flexible delivery

enables new processes and services

Self-service Elastic scaling Automatic service

metering and billing Industrialised service

delivery Economies of scale

Self-ServiceStandardise


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Virtualisation

VirtualisedApplications & Middleware

VirtualClients

VirtualNetworks

VirtualStorage

VirtualServers

Physical LayerIBM & Other

StorageNetworkingSystem x,

BladeCenterIBM System z

Power SystemsNon-IBM Servers

Laying the foundation for a private cloud…

Workloads

Software Development Test and Pre-Production

Self Service Automation Service Management

ServiceCatalog &

Automation

Request UIOperations UI

Provisioning SLA MgmtMonitoring Security Metering

Virtualization mgmt Image mgmt Capacity mgmt

Customer ConsumerCloud Service

Sta

nd

ard

s an

d G

ove

rnan

ce


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Cloud computing is all about services – not just servers

Servers have always been with us

Virtualisation is a critical and necessary enabler for cloud computing

But…

The emphasis on services is the aspect of cloud computing that is most different

- Service lifecycle

- Service portal

- Service catalog

- Service design

- Service fulfilment

- Service monitoring

- Service pricing

Take the customer perspective

Focus on the user experience and the service being consumed

Gain much deeper insight into the value proposition for cloud computing (and the requirements)

Take the customer perspective

Focus on the user experience and the service being consumed

Gain much deeper insight into the value proposition for cloud computing (and the requirements)


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Where you start determines how quickly you deliver results

“From now on every new project will run on

the cloud”

“Let’s target some key services that will enable

quick wins”

“Let’s clean up this mess and migrate what we have to the cloud”

Pre-integrated cloud platform “Public” cloud services

Pre-integrated cloud platform Workload-optimised private

cloud Selected public cloud services

Cloud strategy Consolidation Virtualisation Automation Custom private cloud


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Development and Test environments are frequently an ideal workload with which to pilot cloud technologies

Source: “Industry Developments and Models – Global Testing Services: Coming of Age,” IDC, 2008, and IBM Internal Reports

Risk

Benefit

Potential Benefits

Reduce IT labour cost by 50% for configuration, operations, management and monitoring of test environments

75% capital utilisation improvement and significant license cost reduction

Reduce test provisioning cycle times from weeks to minutes

Improve quality – eliminate 30% of defects that come from faulty configurations

Potential Benefits

Reduce IT labour cost by 50% for configuration, operations, management and monitoring of test environments

75% capital utilisation improvement and significant license cost reduction

Reduce test provisioning cycle times from weeks to minutes

Improve quality – eliminate 30% of defects that come from faulty configurations

30 per cent to 50 per cent of all servers within a typical IT environment are dedicated to test

Most test servers run at less than 10 per cent utilisation, if they are running at all

Setting up and taking down test environments is extremely labour-intensive, error prone and slow

30 per cent of all defects are caused by incorrectly configured test environments

Testing backlog is often the single largest factor in delaying new application deployments


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Lock down security and compliance

Be pandemic ready

Optimise the use of thin clients

Repurpose and give new life to older PCs

Reduce cost and complexity associated with managing end user computing

Quickly scale and provision / deprovision end users

Dramatically reduce energy costs with thin clients

Remove IT tasks from the end user freeing them to be more productive

Potential Benefits

Significantly reduce desk-side support costs

Cut help desk calls by up to 40 per cent

Simplify operating system, application and security update process

Tighten desktop security and resiliency

Use up to 45 per cent less power over traditional desktops and laptops

Transform distributed IT operations into a centralised, flexible, secure and highly scalable virtualised desktop environment that is cost-effective to run and simple to maintain

Desktop virtualisation – the next opportunity for desktop transformation


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Define cloud strategy and roadmap

Assess cloud deployment models, service options and workloads

Plan cloud strategy and roadmap

Choose initial project

Amongst the early adopters there are already clear patterns that suggest a practical approach to cloud computing

Start with an isolated private cloud deployment

Choose low-risk workload such as test and development

Standardise applications and systems

Deploy self-service portal

Roll out cloud across the enterprise

Enable additional workloads on private cloud

Add new users

Use trusted public cloud services to supplement data centre capabilities

Pilot and Deploy

Extend and Evolve

Plan and Prepare

Condition the existing infrastructure for cloud

Virtualise and automate existing systems

Add service management, service catalog


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Learning points

Cloud computing is a new consumption and delivery model for IT-based services with two main motivations: Cost reduction and business optimisation

In future there will be three delivery models: private cloud and public cloud co-existing with the traditional enterprise IT delivery model

But “one size fits all” doesn’t apply. Workload characteristics will drive cloud adoption strategy. Workload analysis and prioritisation is required.

Cloud economics is driven by the level of virtualisation, standardisation, automation and self-service. Understand your current and target maturity in these key areas.

Don’t “wait for cloud to mature”

- Condition the existing infrastructure for cloud

- Define your cloud strategy and roadmap

- Start with an isolated private cloud deployment

- Roll out cloud across the enterprise


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Thank You

For more information, please visit:ibm.com/cloud

Readying your IT Infrastructure for Cloud

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