Readying Operations for Direct Potable Reuse · failures of technology … but were due to human...

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Readying Operations for Direct Potable Reuse WRRF 13-13 Development of Operations and Maintenance Plan and Training and Certification Framework for DPR Systems

Transcript of Readying Operations for Direct Potable Reuse · failures of technology … but were due to human...

Page 1: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Readying

Operations for

Direct Potable

Reuse

WRRF 13-13 Development of Operations and Maintenance Plan

and Training and Certification Framework for DPR Systems

Page 2: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Our Team

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Troy Walker

Hazen and Sawyer

PI

Debbie Burris

DDB Engineering

Co PI

John Caughlin

Operator Star

Jim Vickers

Separation Processes Inc

Ben Stanford PhD

Hazen and Sawyer

Co PI

Page 3: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Utility and Other Partners

Page 4: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Is Operations Ready for DPR?

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Can We Trust

Operations?

Convincing a skeptical public Convincing regulators

“Eighty per cent of the failures he recorded were not due to

failures of technology … but were due to human error”

Professor Don Bursill, the CEO of the Cooperative Research Centre for

Water Quality and Treatment, Australia 2007 (The Age June 5, 2007).

Page 5: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Operations - Striking the Right Balance

OPERATING RISK OPERATING COST

Chemicals

and

Energy

Operator

Effort

Asset

Replacement

Production

Quality

Public Health

Page 6: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Public Health Protection is Paramount

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Personal Care Products

Sunscreen Perfumes/fragranceSkin care Hair care Soaps

AntidepressantsX-ray contrasting agentsAntibioticsSteroid estrogens

Pharmaceutically Active Compounds (PhACs)

Endocrine disrupting compounds

Steroid estrogensSurfactantsPAHsPhthalatesPCBsPesticides

Micropollutants

MicroconstituentsTrace Organic

Contaminants

(TrOC or TOrC)

Conjugated Heavy Metals

Nanoparticles

Antibiotic resistance genes

Page 7: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Critical Control Points

Integrating Public Health to Operations

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Page 8: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

• Systematic Approach.

• Integrate elements to O&M for

IPR/DPR

Borrowing from the Food Industry –

Critical Control Points

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Conceived in 1960s by Pillsbury for NASA

Defined in ISO 22000 – Food Safety

Page 9: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

CCP Approach Applied to Recycling

Identify HazardousContaminants

IdentifySource of Contaminants

IdentifyHazardous Events

Determine and Rank Risks

Identify CriticalControl Points

Identify Water Quality Testing

Validation Develop CCPResponse Procedures

Verification OngoingAnalysis and Assessment

Hazard Analysis

Critical Control Points

Monitoring

Procedures & Corrective Actions

Page 10: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Operational Framework

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Page 11: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

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DPR Operations Management Plan

Risk

ManagementCCP Operations Management

Risk Management

Process

Operational Risk

Assessment

Water Quality Risk

Assessment

Critical Control Point

Selection

Operating Interfaces

Validation and

Auditing

Operational Monitoring

Non Conformances

Corrective/Preventative

Actions

Managing

Incidents and

Emergencies

Operating

Procedures

Asset Management

and Maintenance

Operator Skills and

Training

Roles and

Responsibilities

Critical Control Point

Management

Page 12: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

CCP – Public Health Safety

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NDMA ControlMicroorganisms

Microorganisms

Chemicals of Concern

Micro-organisms

Chemicals of Concern

Lead/copper leaching in

distribution system.

Micro-organisms

Critical Control Point

Selection

Page 13: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

How CCP works.

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Cond

CCP is the

process

barrier

Monitor critical

limit to validate

barrier is intact

If monitor detects barrier

not intact then control

action and standard

operator response.

Page 14: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Clear Response Procedure to Aid Ops

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Non Conformances

Corrective/Preventative

Actions

Operating

Procedures

Page 15: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

What About Other Important Process?

Critical Operating Points

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pH

Flow settings.

Recovery % COP Support

equipment and

plant production

Cond

Operate as per CCP.

Support plant,

production and

equipment.

Supports CCP but not

the critical monitor.All supported

by SOP

Page 16: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

• Calibration and verification of analyzers is

critical.

We Rely Heavily on Analyzers

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Operational

Monitoring

Page 17: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

• Alarm systems must be

manageable.

• CCP, COP alarms at high

priority.

High Automation – Need to Avoid Alarm

Flooding

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Weekly Alarm Count

0

100

200

300

400

500

600

700

800

900

1000

10/5/09 -

16/05/09

18/5//09 -

25/5/09

25/5/09 - 1/6/09 1/6/09 - 7/6/09 8/6/09 - 15/6/09 15/06/09 -

22/06/09

22/6/09 - 29/6/09 29/6/09 - 5/7/09 6/7/09 - 13/7/09

Week

Ala

rm

s p

er D

ay (

Weekly

Avg

)

Alarms per day Avg Bundamba 1A

Alarms per day Avg Bundamba 1B

Plant 1Plant 2

Operational Monitoring

Page 18: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

• Effective

performance

trending.

• Dashboard reports

provide good

overview.

Anticipate Issues – Reports and Trends

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Operational Monitoring

Page 19: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Managing Across Jurisdictions

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Engineered Storage

Urban Use Wastewater Treatment Advanced Treatment

Water Treatment

Operating Interfaces

Recommend DPR permit

cover wastewater, advanced

treatment and water treatment.

Page 20: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

• Things wear out.

• Equipment fails.

• Critical to success.

Looking After The Equipment

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When to replace?

What spares to keep? How often to maintain?

Asset Management

and Maintenance

Page 21: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Certification and Training

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Page 22: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Reuse Not Yet Well Covered

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Water Reuse

IPR

DPR

Wastewater Drinking

Water

Operator Skills and

Training

Page 23: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Existing Curriculum Content

(Membrane Approach)

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WASTEWATERTREATMENT PLANT

DRINKING WATER PLANT OR DISTRIBUTION

MICROFILTRATION

REVERSE

STRAINER

ACIDANTISCALANT

CHLORAMINE

H2O2

UV REACTOR

STABILIZATION

CHLORINE

CONCENTRATE

CHLORINE CONTACT ENGINEERED STORAGE

Good content

Some content

Minimum

content

Page 24: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

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UV REACTOR

WASTEWATERTREATMENT PLANT

GAC

COAG/SETTLING

COAGULANT

CHLORINE

CHLORINECONTACTOR

OZONE BAC/F

ENGINEEREDSTORAGE

DRINKING WATER PLANT OR DISTRIBUTION

Good content

Some content

Minimum

content

Existing Curriculum Content

(Non- Membrane Approach)

Page 25: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

The curriculum exists.

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Membrane Associations

Equipment Vendors

Specialist providers

AWWA/CWEA

Consultants

Page 26: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

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Water Quality

Health RisksManaging a Risk

Register

Knowledge of

DPR

RegulationsCritical Control

Points

Instrument

Management

(Calibration and

Verification)

Water Sampling

and Analysis

Basic

Wastewater

KnowledgeBasic Water

Knowledge

Corrective

Actions

In Addition to Process Knowledge

Page 27: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

The Approach for IPR Now.

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Always

water

certified.

Mostly

Drinking

water

operators

Orange County Water District

Santa Clara Valley Water District

Advanced treatment

more in common with

water treatment

processes.

Wastewater knowledge

is still important.

Heavy reliance on in house training.

Page 28: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Certification – The Current CA Approach

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Grade 5

Grade 4

Grade 3

Grade 2

Grade 1

Wastewater

Operator

T 5

T 4

T 3

T 2

T 1

Water OperatorE

xperience

Exp

erie

nce

Exam

Exam

Exam

Exam

Exam

Title per 23

CCR, Division

3, Chapter 26

Title 22 CCR,

Division 4,

Chapter 13

Tra

inin

g

Tra

inin

g

Also reviewing AZ, NC,

Fl.

Page 29: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

A Potential Framework Integrating DPR

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Grade 5

Grade 4

Grade 3

Grade 2

Grade 1

Wastewater

Operator DPR

T 5

T 4

T 3

T 2

T 1

Water Operator

DPRD

PR

Experience

DP

R E

xp

eri

en

ce

DPR

ExamD

PR

Tra

inin

g

DP

R T

rain

ing

DPR

DPR

DPR

DPR

Operator DPR

Leverage from existing pool of operators.

DPR

Exam

DPR

Exam

DPR

Exam

DPR

Exam

Append to system – options for operators.

Page 30: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

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Partner Benchmarking

Roles and

Responsibilities

Size and Complexity Specific Roles

Zero based

Assessment

(Actual Plant –Design

phase)

The Right Staff?

Page 31: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

Build on the Existing Certification Levels

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(Extract)

Process complexity,

number of processes and

size. Similar approach

for DPR.

Page 32: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

• Large plant – key person.

• Smaller plant – part of responsibilities.

• Mix of water and wastewater knowledge.

Specific Roles

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DPR Water Quality

• Source water quality

• Water quality risk register

Operating Interface

• Wastewater to Advanced

• Advanced to

Drinking/Distribution

Instrument

Calibration/Verification

• Calibration/Verification

Schedules.

• Alarm Management

CCP Manager

• Manage data on CCPs

• Follow up on incident

investigations.

Page 33: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

• A single permit – wastewater/advanced/water

• Critical Control Point Approach should be

integrated into operational planning.

• A solid operational plan will underpin success for

DPR operations.

• Certification for DPR can leverage from existing

systems.

Conclusions

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Page 34: Readying Operations for Direct Potable Reuse · failures of technology … but were due to human error” Professor Don Bursill, the CEO of the Cooperative Research Centre for Water

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Troy Walker

Senior Associate & Water Practice Leader | Hazen and Sawyer

480 340 3270 (cell)

[email protected]

Thank You