Ready for Disruption - Pearson Education · Ready for Disruption: Teaching the most technologically...
Transcript of Ready for Disruption - Pearson Education · Ready for Disruption: Teaching the most technologically...
Ready for Disruption:Teaching the most technologically connected generation to make authentic interpersonal connections.
Workforce Implications
• Flatter, more flexible organizations
• Meritocratic, individuals are seen as valuable based on what they contribute.
• Shifting of certain jobs toward business acumen, away from tactical.
• Clients are in the driver’s seat.
• Teams collaborate virtually. Office buildings become places to network or attend meetings.
• Constant change (new processes, technologies, mergers, acquisitions).
“New technologies and processes will only be as effective as the people who use them. Failure to appreciate the cultural obstacles to technology-led change will remain a recipe for falling behind.”
Agent of Change: The Future of
Technology Disruption in Business
(Economist)
“The new high-value skills are…the abilities that literally define us as humans: sensing the thoughts and feelings of others, working productively in groups, building relationships, solving problems together, expressing ourselves with greater power than logic can ever achieve.”
Geoff Colvin, Humans are Underrated
#pearsoncite
DISCUSSION
As learning experts, what do YOU think are the most essential skills to develop in next gen leaders?
@arielgroup
Workforce Implications
• Staying up to date with industry trends
• Making independent decisions
• Time management
• Presenting information logically and in a compelling way.
Skillsurvey via CLO
• Ability to create a vision and engage others so they feel ownership and passion about achieving it
• Critical thinking, strategic thinking, creative thinking, decision-making and problem-solving
Trends in Executive DevelopmentPearson + EDA 2014
Next gen leaders lack crucial skills
• Curiosity
• 360 degree thinking
• Adaptability
• Cultural competence
• Empathy
USC Annenberg, Third Space Research on Skills Gap
In Summary:
• Tech disruption is already here.
• We need to train everyone to make authentic human connections.
• We have a lot of work to do to get them there.
• Time is of the essence…
What’s happening?• Training Leadership Presence, storytelling, authentic
communication for 25 years.
• Clients start to push for scalable solutions that are appropriate for further down the house…
The ability to authentically engage with both the hearts and minds of
others to influence or inspire a desired outcome.
{PRESENCE}
In the moment,
flexible and focused.
PRESENT
Build relationships
through empathy &
listening.
REACH OUT
Appropriate & compelling
use of emotion,
language and stories
EXPRESSIVE
Knowing your values,
strengths and areas to improve
SELF-KNOWING
P R E S
PRES Model
NEXT GEN MODEL
• Fully present amidst constant change.
• Makes a strong first impression.
• Ready to respond with confidence when put on the spot.
Present
TRADITIONAL MODEL
• Fully present while in the spotlight, leading others, managing crisis.
NEXT GEN MODEL
• Actively listens to peers with
empathy.
• Is curious about other points of
view.
• Builds relationships across teams
and functional silos
Reach Out
TRADITIONAL MODEL
• Demonstrate accessibility and
are approachable across all
levels.
• Engages on personal and
business level
NEXT GEN MODEL
• Gets ideas heard by
communicating dynamically and
aligning delivery and style to
audience.
Expressive
TRADITIONAL MODEL
• Displays gravitas through body
and voice.
• Inspires and motivates followers
with stories.
• Paints a picture of the future for
others.
NEXT GEN MODEL
• Work for companies that align with
values.
• Build self-awareness by openness
to coaching and feedback.
• Manage range of emotions in self
and others.
Self-Knowing
TRADITIONAL MODEL
• Align personal values with
corporate mission and integrate
into communication.
• Manage image by walking the
talk.
Virtual Presence slide here
#pearsoncite
Role of Technology
Replaces facilitator and classroom but not rehearsal, experiential
Need to translate, not transcribe classroom approach which includes self-reflection, peer coaching, practice, rehearsal.
• Need to translate, not transcribe classroom
approach which includes self-reflection, peer
coaching, practice, rehearsal.
• Replaces facilitator and classroom walls but
not rehearsal or experiential elements
• “Hub” to supply information and direct external
exercises
5 Moments of Learning Need
When things go wrong, problem solving
Need to change
Learning something new
Learning more
Applying & remembering
• Make sure technology is current with good (not flashy) design and UX.
• Keep video and copy style authentic and entertaining. Casual can be better than overproduced.
• Build in opportunities for thought leadership, peer feedback, social interaction.
Don’t be that guy
Empower Millennials to Inspire their own
Behavior Change
• Develop a group of evangelists that model skills
and encourage peers to adopt.
• Plan internal social media campaigns to support
initiatives and share commitments.
• Invite them to be thought leaders on authentic
communication by publishing articles to LinkedIn
or an internal blog.
#pearsoncite
Sean Kavanagh
CEO
The Ariel Group
@seanjkavanagh
Alyssa Galeros Keefe
Director of Marketing
The Ariel Group
@agkeef
www.arielgroup.com@arielgroup
THANK YOU!