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Ingenico Inc. – 3025 Windward Plaza, Suite 600 – Alpharetta, GA 30005 Tel: (678) 456-1200 – Fax: (678) 456-1201 - [email protected] Readme RBA Integration Kit for Telium2 IK-RBA-09.01 October 22, 2013

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Ingenico Inc. – 3025 Windward Plaza, Suite 600 – Alpharetta, GA 30005 Tel: (678) 456-1200 – Fax: (678) 456-1201 - [email protected]

Readme

RBA Integration Kit for Telium2 IK-RBA-09.01

October 22, 2013

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Contents

1. Overview ____________________________________________________ 3

2. IK-RBA-09.01 Contents __________________________________________ 4

2.1. Ingenico Documents ___________________________________________________ 4

2.2. Telium RBA Terminal Application _________________________________________ 4

2.3. Telium RBA Parameters ________________________________________________ 5

2.4. Telium Utilities ________________________________________________________ 5

3. Telium Tools Setup Notes _______________________________________ 6

4. RBA Test App Setup Notes ______________________________________ 7

5. Loading Terminal Software Package ______________________________ 8

5.1. Setup Requirements ___________________________________________________ 8

5.2. LLT download ________________________________________________________ 9

5.3. USB Load ___________________________________________________________ 17

5.3.1. Creating USB Load Package ______________________________________________________17 5.3.2. Loading USB Load Package _____________________________________________________ 19

5.4. OGZ Load ___________________________________________________________ 20

5.5. Updating Communication file via file download ____________________________ 21

5.6. Enabling Contactless on Supported Device ________________________________ 21

5.7. Enabling P2PE (Point-to-Point Encryption) ________________________________ 22

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1. Overview

IK-RBA-09.00 provides support for developing RBA application interfacing iPP350 device. Please refer to the DIV350779 REV S Telium RBA User’s Guide.pdf for a complete guide to the Telium RBA application. This release contains KP4 signed RBA code and shall only be used on terminal with KP4 key file injected. Both LLT and OGZ load package is included in this release.

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2. IK-RBA-09.01 Contents

Ingenico’s RBA Integration Kit IK-RBA-09.01 contains the following software and documents.

2.1. Ingenico Documents

• DIV350784 Rev A iPP300 Operation and Product Support Guide.pdf

• DIV350783 Rev C iPP300 Installation and Quick Reference Guide.pdf

• DIV350779 REV S Telium RBA User’s Guide.pdf

• DIV350774Rev B iSC350 Operation and Product Support Guide.pdf • DIV350773 Rev A iSC350 Installation and Quick Reference Guide.pdf

• DIV350713 Rev E Telium Tools Installation Guide.pdf

• DIV350823Rev A iSC250 Operation and Product Support Guide.pdf

• DIV350824Rev B iSC250 Installation and Quick Reference Guide.pdf • ismp_user_guide_900004435_r11_000_04__296122409ad_eng.pdf • 296115920AF User Guide IWL2xx.pdf

• DIV350827 Rev E Telium Download.pdf • ReleaseNotes_TeliumRBA_5.0.1.pdf

• ReleaseNotes_TeliumTools_5.0.1.pdf

2.2. Telium RBA Terminal Application

Package contains RBA App release 5.0.6 for the IPP350. These are production signed software packages which can only be used on production profiled unit (Non-MOCKUP). Package includes three downloadable formats; LLT, USB (iSCxxx only), and OGZ. Only KP4 packages are provided in this release:

• IK-RBA-09.01\Telium RBA Terminal Application (KP4)

Please refer to ReleaseNotes_TeliumRBA_5.0.6.pdf for release notes.

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2.3. Telium RBA Parameters

Sample forms, images, prompt files, Communication files, contactless parameter file, config.dfs and supporting script to generate DAT file for IPP350.

• Communication Parameters • Contactless Parameters • RBA Data and Parameters • Secure PGZ

2.4. Telium Utilities

Package contains Windows and Telium terminal supporting tools. • Telium Tools release 5.0.1.1

Windows utility for developing forms on supported Telium devices and. Please refer to Telium Tools user’s guide for installation detail and user’s guide. User’s guide can also be found in the application CHM help file. Telium tools installed components includes;

Form Builder 5.01 Data Packaging Tool 5.01 SAT 1.5

Please refer to ReleaseNotes_TeliumTools_5.0.6.pdf for release notes.

• Telium LLT (LOCAL DOWNLOAD) release 4.4.6 Download utility for Windows supporting local download of Telium software packages.

• Telium USB-CDC Driver 1.1 Package contains a separate USB driver for Telium devices. It includes both the driver files and an installer. Once installed, Windows will create a virtual RS232 COM port when Telium device is connected. This driver is required if user intend to use the LLT download utility or running the device set as USB-CDC. • Telium Jungo Driver 1.5 The Telium USB Jungo driver is intended to be used on cash register and it is not compatible with Ingenico development software (due to known limitation of driver). In order to use the development tools one has to use the Telium USB Driver 1.1. Please refer to Ingenico_Driver_Installer_RN_1.5.pdf for installation and configuration details.

• RBA Test Application V5.0.0.1 Sample Host application to drive the RBA application. Please refer to the DIV350779 REV S Telium RBA User’s Guide.pdf for details.

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3. Telium Tools Setup Notes

Setup_TeliumTools_5.0.1.1.exe installs Form Builder, Data Packaging Tool, Script Builder, and SAT (If not presence). .Net Frameworks 3.5 is required. Setup checks this pre-requisite and prompts for Web installation if not present in the host system. Please refer to “DIV350840 Rev E Telium Tools Install Guide.pdf” for detail installation guide. Form Builder, Data Packaging tool, and Script Builder help files are integrated in the installation and can be access via each application help menu and icons. To run these installed utilities:

Start->Program Files->Ingenico->Telium Tools

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4. RBA Test App Setup Notes

SETUP_RBATestApp_5.0.0.1.exe installs the RBA Test Application. Run the RBA Test Apps from the

Start->All Programs->Ingenico->RBA Test App Make sure the device has been setup to communicate with the RBA Test App by configuring both the terminal and the RBA Test App communication parameters. Please refer to the DIV350779 REV S Telium RBA User’s Guide.pdf for details.

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5. Loading Terminal Software Package

5.1. Setup Requirements

Download host (PC) must meet the following requirements • Running Windows XP, Windows7 (32 and 64 Bit) • Have a minimum of LLT 4.3, 4.4, or 4.4.6 installed and Sagem device Port

configured to connect to Telium devices via USB port. Refer to LLT User’s guide for initial setup.

Device must meet the following requirements

• NAR Profile [0248-014]

Software package can be can be downloaded into appropriate device either via LLT download tools, RBA’s File Write Request at runtime or external USB memory (ISC250and ISC350 Only).

RBA terminal software packages are located in Telium UIA Terminal Application directory in the kit. IK-RBA-09.01\Telium RBA Terminal Application

Terminal software packages provided in this kit are intended only for production profiled unit [0248-014]. This value appears briefly at the start of boot up sequence

if OS and Manager exist on terminal. Software packages are not intended for mock up profile unit. Loading this software into a mockup unit will render the device unusable which must be returned to Ingenico for factory reset. Mock up profile unit has an unmistaken flashing of the warning sign as shown below

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5.2. LLT download

Download is triggered by LLT command line script. Make sure LLT has been installed and configured correctly.

LLT_LOAD.BAT detects LLT installation path in the registry and will set the path accordingly. The screen capture information of Part# and Device may change based on the current package used. The following table contains shortcut guide to putting the device in the desired mode.

Functions IPP320/IPP350/IWL2XX keypad

ISC250/ISC350/ISC480 keypad

IMP35X Sequence

Reboot ‘#’ ‘<’ ‘-’ ‘<’ ‘-’ ‘<’

Press and hold down both keys simultaneously until device reboots.

LLT Mode F3 ‘-’ F3

Reboot and hold down appropriate key while device boots up. Device screen will display LLT

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USB Not Supported ‘4’ Not Supported

Reboot and hold down ‘4’ key while device boots up. Release when device screen displays USB MASS STORAGE

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Delete all applications except system files. IMPORTANT: This sequence MUST be used to load all PK packages cleanly. Step 6 is required in order to create the HOST directory.

‘F1’ ‘F4’ ‘Down’ ‘Up’ ‘1’ ‘3’ ‘4’ ‘6’ ‘F1’ ‘F4’ ‘F2’ ‘F3’

1. Reboot

device. 2. Hold down

the first key ‘F1’ or ‘1’ while device is booting up.

3. Release as soon as the first ‘*’ appears on the screen, and quickly press and release the rest of the appropriate keys sequentially.

4. All four ‘****’ must appears on device screen in order to complete this task.

5. Terminal screen displays ‘LLT’.

6. Reboot the device one more time.

7. Screen displays ‘LLT’

8. Device is ready for local download.

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Table 1 Device Function Keys

1. Connect the appropriate device to host PC using the supplied USB cable. 2. Prepare the device by doing a ‘Delete all applications except system files’ steps as shown

in Table 1 above.

3. Reboot the device.

4. Go to LoadScripts directory within the selected device package and double click the LLT_LOAD.BAT.

5. Enter COM Port when prompted and press enter. The PART NUMBER, DEVICE, and SECURITY PROFILE may change as these values are based on the current package.

********************************************************************************************** ********************************************************************************************** Part Number : PK-RGEN02-0506B3 Device : IPP350 Security Profile : PRODUCTION 0248-014 Package must be used only on IPP350 containing either factory profile 4112-255 or the PRODUCTION 0248-014 profile. A reboot is required following a delete all sequence: "1-3-4-6". This action creates the HOST directory for the subsequent host specific data files download. PK-RGEN02-0506B3 may require additional software package. ********************************************************************************************** ********************************************************************************************** LATEST LLT DETECTED IN [ C:\Program Files\TELIUM Tools\LLT 4.4.6\ ] ENTER COM PORT# or [ENTER] for COM1 : 6. Make sure device is in LLT mode.

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********************************************************************************************** ********************************************************************************************** Part Number : PK-RGEN02-0506B3 Device : IPP350 Security Profile : PRODUCTION 0248-014 Package must be used only on IPP350 containing either factory profile 4112-255 or the PRODUCTION 0248-014 profile. A reboot is required following a delete all sequence: "1-3-4-6". This action creates the HOST directory for the subsequent host specific data files download. PK-RGEN02-0506B3 may require additional software package. ********************************************************************************************** ********************************************************************************************** LATEST LLT DETECTED IN [ C:\Program Files\TELIUM Tools\LLT 4.4.6\ ] ENTER COM PORT# or [ENTER] for COM1 :21 MAKE SURE DEVICE IS SET TO "LLT" MODE PRESS ENTER WHEN "LLT" IS DISPLAYED ON DEVICE SCREEN... 7. Press Enter to continue

********************************************************************************************** ********************************************************************************************** Part Number : PK-RGEN02-0506B3 Device : IPP350 Security Profile : PRODUCTION 0248-014 Package must be used only on IPP350 containing either factory profile 4112-255 or the PRODUCTION 0248-014 profile. A reboot is required following a delete all sequence: "1-3-4-6". This action creates the HOST directory for the subsequent host specific data files download. PK-RGEN02-0506B3 may require additional software package. ********************************************************************************************** ********************************************************************************************** LATEST LLT DETECTED IN [ C:\Program Files\TELIUM Tools\LLT 4.4.6\ ] ENTER COM PORT# or [ENTER] for COM1 :21 MAKE SURE DEVICE IS SET TO "LLT" MODE PRESS ENTER WHEN "LLT" IS DISPLAYED ON DEVICE SCREEN... --------------------------------------------------------------------------------- PK-RGEN02-0506B3 LOADING IN PROGRESS. PLEASE WAIT... ---------------------------------------------------------------------------------

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8. Info window pops up indicating progress and state of connection.

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9. A sample of successful screen for ISC350 LLT load. Please note that IPP3XX requires a 2-

steps loading due insufficient SWAP size allocated on some of the terminals. Please follow the prompt when loading IPP3XX terminal.

********************************************************************************************** ********************************************************************************************** Part Number : PK-RGEN05-0501B3 Device : ISC350 Security Profile : PRODUCTION 0248-014 Package must be used only on ISC350 containing either factory profile 4112-255 or the PRODUCTION 0248-014 profile. A reboot is required following a delete all sequence: "1-3-4-6". This action creates the HOST directory for the subsequent host specific data files download. PK-RGEN05-0501B3 may require additional software package. ********************************************************************************************** ********************************************************************************************** LATEST LLT DETECTED IN [ C:\Program Files\TELIUM Tools\LLT 4.4.6\ ] ENTER COM PORT# or [ENTER] for COM1 :21 MAKE SURE DEVICE IS SET TO "LLT" MODE PRESS ENTER WHEN "LLT" IS DISPLAYED ON DEVICE SCREEN... --------------------------------------------------------------------------------- PK-RGEN02-0506B3LOADING IN PROGRESS. PLEASE WAIT... --------------------------------------------------------------------------------- ################################################################################## PACKAGE PK-RGEN02-0506B3 SUCCESSFULLY LOADED ################################################################################## Loading is completed Press any key to continue . . .

10. This completes the LLT download. Press ENTER. 11. Device reboots to RBA Interface Application splash screen. This completes the download. 12. A download failure screen. Please refer to downloadlog.txt in the root directory for

details.

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********************************************************************************************** ********************************************************************************************** Part Number : PK-RGEN05-0501B3 Device : ISC350 Security Profile : PRODUCTION 0248-014 Package must be used only on ISC350 containing either factory profile 4112-255 or the PRODUCTION 0248-014 profile. A reboot is required following a delete all sequence: "1-3-4-6". This action creates the HOST directory for the subsequent host specific data files download. PK-RGEN05-0501B3 may require additional software package. ********************************************************************************************** ********************************************************************************************** LATEST LLT DETECTED IN [ C:\Program Files\TELIUM Tools\LLT 4.4.6\ ] ENTER COM PORT# or [ENTER] for COM1 :21 MAKE SURE DEVICE IS SET TO "LLT" MODE PRESS ENTER WHEN "LLT" IS DISPLAYED ON DEVICE SCREEN... --------------------------------------------------------------------------------- PK-RGEN02-0506B3LOADING IN PROGRESS. PLEASE WAIT... --------------------------------------------------------------------------------- !!!!ErrorCode: -8!DOWNLOAD FAILED - PPP CONNECTION PROBLEM!!!! ------------------------------------------------------------------------- ****** ** ******* * ******** ****** * * * * * * * * * * * * * * * * ***** ******** * * ***** * * * * * * * * * * * * * * * * * * * * * ******* ******* ******** ****** ------------------------------------------------------------------------- Press any key to continue . . .

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5.3. USB Load

ISCXXX devices are capable of handling software download via FAT16 or FAT32 formatted USB flash memory. The USB package format is created by running the COPY_TO_USB.BAT which can be found in the LoadScripts directory of supported device package. The batch script generates downloadable software package into USB memory stick.

We highly recommend that the USB flash memory use in loading be kept for such purpose and contains no other artifacts.

Please refer to Table1 keying guide to putting the device in the USB ready mode.

5.3.1. Creating USB Load Package 1. Double click COPY_TO_USB.BAT. Enter Windows assigned USB drive letter when

prompted.

********************************************************************************************** ********************************************************************************************** Part Number : PK-RGEN05-0501B3 Device : ISC350 Security Profile : PRODUCTION 0248-014 Package must be used only on ISC350 containing either factory profile 4112-255 or the PRODUCTION 0248-014 profile. This script generates telium usb downloadable package on external usb flash. Telium supports FAT16 or FAT32 formatted usb flash drive drive. Please make sure USB memory has been properly formatted. we recommend a separate USB memory flash for download purpose. PK-RGEN05-0501B3may require additional software package. ********************************************************************************************** ********************************************************************************************** ENTER WINDOWS ASSIGNED USB FLASH DRIVE LETTER:

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2. USB load package gets generated automatically if the same package does not exist in the

flash drive. All relevant files will be copied over onto the USB flash and verified for integrity.

********************************************************************************************** ********************************************************************************************** Part Number : PK-RGEN05-0501B3 Device : ISC350 Security Profile : PRODUCTION 0248-014 Package must be used only on ISC350 containing either factory profile 4112-255 or the PRODUCTION 0248-014 profile. This script generates telium usb downloadable package on external usb flash. Telium supports FAT16 or FAT32 formatted usb flash drive drive. Please make sure USB memory has been properly formatted. we recommend a separate USB memory flash for download purpose. PK-RGEN05-0501B3 may require additional software package. ********************************************************************************************** ********************************************************************************************** ENTER WINDOWS ASSIGNED USB FLASH DRIVE LETTER: F GENERATING "PK-RGEN05-0501B3" USB PACKAGE ... SWAP FILES COPIED OK HOST FILES COPIED Ok VERIFY USB SWAP FILES... VERIFY USB HOST FILES... USB CONTENT VALIDATED :-) SAFELY EJECT FLASH DRIVE Press any key to continue . . .

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3. Eject USB flash drive.

User will be prompted to exit or overwrite if similar package part# already exists on the targeted USB flash drive. PART number echoed on command screen reflects the current package. This may change.

********************************************************************************************** ********************************************************************************************** Part Number : PK-RGEN05-0501B3 Device : ISC350 Security Profile : PRODUCTION 0248-014 Package must be used only on ISC350 containing either factory profile 4112-255 or the PRODUCTION 0248-014 profile. This script generates telium usb downloadable package on external usb flash. Telium supports FAT16 or FAT32 formatted usb flash drive drive. Please make sure USB memory has been properly formatted. we recommend a separate USB memory flash for download purpose. PK-RGEN05-0501B3may require additional software package. ********************************************************************************************** ********************************************************************************************** ENTER WINDOWS ASSIGNED USB FLASH DRIVE LETTER: F PK-RGEN05-0501B3 ALREADY EXIST ON USB DRIVE F Press ENTER TO OVERWRITE or "Q" to quit :

5.3.2.Loading USB Load Package

4. Insert the USB flash drive into device USB host port.

5. On the device, do a ‘Delete all applications except system files’ steps as shown in Table 1 above.

6. Reboot the device 7. Reboot and hold down ‘4’ key while device boots up. Release when device screen displays

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USB MASS STORAGE

8. Device detects for valid USB formatted package and displays package name. Download

starts immediately if no other package is detected.

PK-RGEN05-0501B3 …

9. Software activation occurs at the end of the download. OK indicates successful validation

and completes the USB download.

PK-RGEN05-0501B3 Software Activate OK

10. Device reboots to KIA INJECTION option screen and ready for serial number and key

injection.

11. Following a successful key injection, Telium manager goes through the initialization of the MANAGER.PAR file and boots to RBA Interface Application splash Screen.

Device requires a reboot after Telium Manager successfully initializes contactless settings in MANAGER.PAR. This is a one-time process.

5.4. OGZ Load

OGZ package is provided for the purpose of updating the existing unit with the newer RBA package at runtime via RBA File Write Request command. OGZ content is similar to the PK packages provided with the exception of MANAGER.PAR file and the KIA Application. OGZ software packages for specific device can be found in Production Profile OGZ Package directory within the kit. This download mode may take longer depending on the connection

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type being used. Below is the steps to load OGZ package via the RBA Test App; 1. HOST Application or RBA Test app must first establish connection with the appropriate

terminal. 2. Send "File Write Request" or click on the "File Write Request” button on RBA Test App.

Sets the following parameters: "Load 8 Bits" and select the device specific OGZ file in Production Profile OGZ Package directory within the kit

3. Execute command or click on execute button on RBA Test App

4. Activation automatically initiated at the end of load.

5.5. Updating Communication file via file download

By default the unit is set to RS-232, 115200, N, 8, 1. User can change the device communication setting manually (Refer to the developers guide for instruction) or use the sample communication files provided in Communication Parameters directory. The TDA.XML is by default configured as RS232. Edit the XML to change your communication settings and package them into a TGZ format which can be loaded via File Write Request. Please refer to the Telium Tools Data Packaging Tool application help file on how to package into TGZ format. The kit includes SERIAL, ETHERNET, USB-CDC and USB-HID TGZ sample files. Below are the steps to load TGZ communication parameter via the RBA Test App; 1. HOST Application or RBA Test app must first establish connection with the appropriate

terminal.

2. Send "File Write Request" or click on the "File Write Request” button on RBA Test App. Set "Load 8 Bits" and select the specific TGZ communication file from the Communication Parameters directory. Execute command or click on execute button on RBA Test App

3. Activation automatically initiated at the end of load.

5.6. Enabling Contactless on Supported Device

A MANAGER.PAR enables contactless operation in the supported device. The downloadable package is located in the Contactless Parameters directory. To enable the contactless in the device 1. Run the LOAD_CLESS.BAT LLT script and follow prompts.

2. The top left LED on IPP320, ISMP350, and ISC250 (LED icon on ISC350) should blink at

interval if contactless is detected and enabled.

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NOTE Device requires a reboot following after Telium Manager initialized contactless settings in MANAGER.PAR. This is a one-time process.

5.7. Enabling P2PE (Point-to-Point Encryption)

Please refer to DIV350779 REV S Telium RBA User’s Guide.pdf for P2PE configuration. 1. To enable this functionality please load the specific signed SECURITY.PGZ located in the

P2PE Configuration directory via the LLT_LOAD.BAT. The following P2PE configurations are supported;

• Telium RBA Parameters\P2PE\Configuration\Mercury • Telium RBA Parameters\P2PE\Configuration\Monetra • Telium RBA Parameters\P2PE\Configuration\Voltage • Telium RBA Parameters\P2PE\Configuration\Transarmor • Telium RBA Parameters\P2PE\Configuration\RSA-OAEP • Telium RBA Parameters\P2PE\Configuration\EPS • Telium RBA Parameters\P2PE\Configuration\S1