University of Wisconsin - Milwaukee Shared Shelf presentation
Readiness for the Digital Future University of Wisconsin Milwaukee
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Readiness for the Digital Future University of Wisconsin Milwaukee Fred Siff Vice-President & Chief Information Officer Professor of Information Systems Emeritus University of Cincinnati March 2011
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Readiness for the Digital Future University of Wisconsin Milwaukee. Fred Siff Vice-President & Chief Information Officer Professor of Information Systems Emeritus University of Cincinnati March 2011. DA CIO. UWM’s Readiness for the Digital Future Pieces of the Puzzle. - PowerPoint PPT Presentation
Transcript of Readiness for the Digital Future University of Wisconsin Milwaukee
Readiness for the Digital Future
University of Wisconsin Milwaukee
Fred SiffVice-President & Chief Information Officer
Professor of Information SystemsEmeritus
University of Cincinnati
March 2011
DA CIO
UWM’s Readiness for the Digital FuturePieces of the Puzzle
Initial meetings18 Interviews
over 2 week span multiple follow-ups
Document review
Current State Gaps
User satisfaction uneven Operational effectiveness uneven Credibility
Lead to frustration Community looks to central IT to become nimble,
flexible, aggressive
Additional resources are not the answer
Case Studies
Enterprise application support – and email New models -- Creative Services Next up – Network
Recommendations
Solution path cannot be based on more resources
Reactivate Council on Information Technology Not enough trust & support in Cabinet A policy group, not budgetary
Recommendations Actionable 3 year plan for service delivery
An action plan with no new resources, not a grand vision
Move aggressively on industry best practices
Multi-year funding model Technology is an annual expenditure One-time funding equates to crisis management
Recommendations Streamline UITS again and make it work
Position creep since 2005 review
Develop modern network architecture Update and streamline current hodgepodge
Add academic for innovative projects Focal point for digital future
Recommendations
Renew focus on user services and support Fill a role, take advantage of minimal local
support Employ chargeback beyond established baseline
Take full advantage of the energy & momentum of the Digital Futures Project
