Rea energy cooperative selects milsoft outage management software
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Transcript of Rea energy cooperative selects milsoft outage management software
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Abilene, TX – February 12, 2013 — REA Energy Cooperative in Indiana, Pennsylvania, has
chosen the Milsoft Electric Utility Solutions Outage Management Software.
REA Energy Cooperative completes its Milsoft E&O System with the addition of Milsoft OMS. The
cooperative is implementing the best systems and applications to provide quality electric service at a
competitive price, and an automated outage management system (OMS) is an important component.
“We want to be able to know about and respond to customer service outages as quickly as possible,“
said Reliability Supervisor Chris Masterson. “Milsoft OMS, along with the balance of the Milsoft E&O
System. will enable us to do this as well as to improve our customer communications and service during
the most severe weather events and normal daily operations.”
Milsoft OMS software is used by more than 200 electric utilities to detect, evaluate and respond to
customer service outages more quickly and effectively. Automated collection, organization, analysis and
display of relevant data improves employee productivity and effectiveness, especially during severe
system outage events. A detailed electric network connectivity model and logical location prediction
enables speedy, accurate response and restoration and ensures timely and accurate communications
with employees, customers and other stakeholders. Milsoft leads the industry in integration and
interoperability of its OMS with its customers’ other systems and applications. Milsoft’s customer
service and technical support is legendary.
ABOUT REA ENERGY COOPERATIVE
REA Energy Cooperative is headquartered in Indiana, Pennsylvania, and serves nearly 23,000 customers
in seven counties in the rural western part of the state. The cooperative’s vision is “to strive to become a
major player in the electric industry by focusing on providing quality, reliable electric service and
products to satisfy the needs of our consumers and member-owners.”
ABOUT MILSOFT ELECTRIC UTILITY SOLUTIONS
The Milsoft Electric team has provided industry leading engineering and operations software for electric
utilities here in the US and abroad for more than 25 years. Some 1,000 electric utility concerns,
consultants, universities and others use Milsoft software for planning, analysis and operations. Milsoft’s
E&O System integrates Milsoft’s Engineering Analysis, Outage Management, Geographic Information,
Field Engineering and IVR Communications with each other and with an electric utility’s other
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applications to enable the most efficient and effective planning, operation and management of a smart
grid.
Milsoft Utility Solutions | 4400 Buffalo Gap Rd, Suite 5150| [email protected] | 800.690.3929