Rea energy cooperative selects milsoft outage management software

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Transcript of Rea energy cooperative selects milsoft outage management software

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Abilene, TX – February 12, 2013 — REA Energy Cooperative in Indiana, Pennsylvania, has

chosen the Milsoft Electric Utility Solutions Outage Management Software.

REA Energy Cooperative completes its Milsoft E&O System with the addition of Milsoft OMS. The

cooperative is implementing the best systems and applications to provide quality electric service at a

competitive price, and an automated outage management system (OMS) is an important component.

“We want to be able to know about and respond to customer service outages as quickly as possible,“

said Reliability Supervisor Chris Masterson. “Milsoft OMS, along with the balance of the Milsoft E&O

System. will enable us to do this as well as to improve our customer communications and service during

the most severe weather events and normal daily operations.”

Milsoft OMS software is used by more than 200 electric utilities to detect, evaluate and respond to

customer service outages more quickly and effectively. Automated collection, organization, analysis and

display of relevant data improves employee productivity and effectiveness, especially during severe

system outage events. A detailed electric network connectivity model and logical location prediction

enables speedy, accurate response and restoration and ensures timely and accurate communications

with employees, customers and other stakeholders. Milsoft leads the industry in integration and

interoperability of its OMS with its customers’ other systems and applications. Milsoft’s customer

service and technical support is legendary.

ABOUT REA ENERGY COOPERATIVE

REA Energy Cooperative is headquartered in Indiana, Pennsylvania, and serves nearly 23,000 customers

in seven counties in the rural western part of the state. The cooperative’s vision is “to strive to become a

major player in the electric industry by focusing on providing quality, reliable electric service and

products to satisfy the needs of our consumers and member-owners.”

ABOUT MILSOFT ELECTRIC UTILITY SOLUTIONS

The Milsoft Electric team has provided industry leading engineering and operations software for electric

utilities here in the US and abroad for more than 25 years. Some 1,000 electric utility concerns,

consultants, universities and others use Milsoft software for planning, analysis and operations. Milsoft’s

E&O System integrates Milsoft’s Engineering Analysis, Outage Management, Geographic Information,

Field Engineering and IVR Communications with each other and with an electric utility’s other

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applications to enable the most efficient and effective planning, operation and management of a smart

grid.

Milsoft Utility Solutions | 4400 Buffalo Gap Rd, Suite 5150| [email protected] | 800.690.3929