RDAP 16 Lightning: Working Across Cultures: Data Librarian as Knowledge Broker
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Working Across Cultures: Data Librarian as Knowledge Broker #RDAP16 May 5, 2016 Sara Mannheimer, Data Management Librarian [email protected] @saramannheimer
Transcript of RDAP 16 Lightning: Working Across Cultures: Data Librarian as Knowledge Broker
Working Across Cultures: Data Librarian as Knowledge Broker
#RDAP16May 5, 2016
Sara Mannheimer, Data Management [email protected]
@saramannheimer
Background
March 2014
January 2016
Collaboration Challenges
Collaboration Challenges
Communication and Productivity Tools
Collaboration Challenges
Communication and Productivity Tools
Workflows
Collaboration Challenges
Communication and Productivity Tools
Workflows
Workplace Cultures
Data Librarian as Knowledge Broker
Knowledge Brokers
Knowledge Brokers
Bring Together Ideas from Disparate Contexts
Knowledge Brokers
Bring Together Ideas from Disparate Contexts
Bridge Gaps
Knowledge Brokers
Bring Together Ideas from Disparate Contexts
Bridge Gaps
Build Connections
Knowledge Brokers
Bring Together Ideas from Disparate Contexts
Bridge Gaps
Build Connections
Create Ongoing Dialogue and Exchange
Contextual Inquiry
Contextual Inquiry
Contextual Inquiry
Observe subjects during normal work activities
Contextual Inquiry
Observe subjects during normal work activities
Audio-record the session
Contextual Inquiry
Observe subjects during normal work activities
Audio-record the session
Take detailed notes
Contextual Inquiry
Observe subjects during normal work activities
Audio-record the session
Take detailed notes
Follow-up interviews as necessary
Contextual Inquiry
Observe subjects during normal work activities
Audio-record the session
Take detailed notes
Follow-up interviews as necessary
Develop models to make sense of the data
http://www.slideshare.net/vacekrae/impact-your-library-ux-with-contextual-inquiry
UnderstandingLibrary-IT Collaboration
Librarian
IT Professional
Why Use Contextual Inquiry?
Why Use Contextual Inquiry?
Dive deep into complex systems
Why Use Contextual Inquiry?
Dive deep into complex systems
Allow users to show, rather than tell
Why Use Contextual Inquiry?
Dive deep into complex systems
Allow users to show, rather than tell
Open-ended structure reveals tacit knowledge
Contextual Inquiry
Collaboration Design
Next Steps
Next StepsScope interviews to look at specific projects
and workflows
Next StepsScope interviews to look at specific projects
and workflows
Extend research to additional librarian/IT professional pairs
Next StepsScope interviews to look at specific projects
and workflows
Extend research to additional librarian/IT professional pairs
Identify patterns and develop a set of recommendations that are widely applicable
