RBS Autopilot Growth Plan 6

Contents

Key dates 2

Important terms 3

Introducing the RBS Autopilot Growth Plan 6 5

Is the Plan right for me? 6

How is the investment return calculated? 7

RBS UK Autopilot Index description 8

Considerations when investing in products linked to the RBS UK Autopilot Index 10

What are the risks? 11

Questions 12

Contacts 18

Terms and Conditions 19

Key dates

Plan available for sale 9 July 2012 to 14 September 2012

ISA transfer application deadline 24 August 2012

ISA application deadline 14 September 2012

Direct Account application deadline 14 September 2012

SIPP/SSAS application deadline 14 September 2012

Initial Valuation Date 1 October 2012

Start Date 8 October 2012

Final Valuation Date 3 April 2018

Maturity Date 10 April 2018

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Application Form – The application form to invest in the Plan, either via an ISA or Direct Account, and can include a Transfer Application Form.

Business Day – Any day (other than Saturday or Sunday) on which banks are open for business in the UK.

Client Money – Money held in accordance with the provisions of the FSA’s Client Assets Sourcebook relating to client money.

Direct Account – Any part of your investment that is not part of an ISA.

Final Index Level – The average of the closing levels of the Index on the 1st of each month in the last year of the Plan (13 monthly observations in total), or the next Business Day when not a Business Day.

Final Valuation Date – The date when we calculate the Final Index Level and the Maturity Value.

FSA – The Financial Services Authority, or any successor organisation.

FSCS – The Financial Services Compensation Scheme.

Index – The RBS UK Autopilot Index.

Initial Index Level – The closing level of the Index on the Initial Valuation Date.

Initial Valuation Date – The date when we calculate the Initial Index Level.

ISA – An Individual Savings Account.

ISA Manager – The person who is approved to administer an ISA, and in respect of an ISA related to the Plan, means The Royal Bank of Scotland plc.

Maturity Date – The date on which your original investment and any additional return due to you is paid into a Client Money account, pending your further instructions.

Maturity Value – The final value of the Securities and the Plan, calculated as set out in the Plan brochure and the prospectus of the Securities.

Plan – RBS Autopilot Growth Plan 6, comprising the investments subscribed for through your ISA and/or your Direct Account, as specified in your Application Form(s).

Plan Manager – The company which is responsible for the administration of the Plan, which in this case is The Royal Bank of Scotland plc.

Securities – The securities, in the form of warrants, notes or certificates, which are available for purchase on your behalf as part of the Plan.

Start Date – The date on which Securities are purchased on your behalf.

Transfer Application Form – An application form to transfer your investment in an existing ISA to an ISA under the Plan.

Valuation Date – The two days per month when you can withdraw money from the Plan, and which will be the 8th and 21st of each month (or the next Business Day when not a Business Day).

We, us, our and RBS plc – The Royal Bank of Scotland plc. We are a member of The Royal Bank of Scotland Group plc (the ‘RBS Group’). For information about our group of companies, please visit www.rbs.com and click on ‘About Us’.

Important termsHere is a short description of some of the important terms used in this Plan brochure. See the Terms and Conditions on pages 19–24 for the full definition of all terms used.

What are indices?Indices are tools for measuring the performance of a collection of financial assets. An index may, for example, be composed of shares in companies from a specific industry sector or a particular country or it may contain a range of commodities such as oil, gold or wheat. An index is therefore often useful as a benchmark which can be used to represent the performance of a particular market sector.

What are equity markets?Equity markets, also known as stock markets, provide companies with a place for investors to buy and sell their shares. Share prices are sometimes sensitive to financial and economic facts, rumour and expectation and, as such, they can be a good indicator of the economic health of a company or market sector.

What are emerging markets?Emerging markets are those countries that are typically experiencing rapid growth in their social, political and economic development. These markets are generally compared to the developed markets, such as the UK and the US, which typically have more mature, well developed economies.

What are commodities?Commodities is a term used to describe a wide range of raw materials which are bought and sold for human consumption. For example, agricultural commodities such as sugar, wheat and cocoa, energy resources such as oil, coal and natural gas, and metals such as copper, aluminium and gold are all commodities.

What is inflation?Inflation is the rise in the general level of prices of goods and services in an economy over a period of time. Inflation can cause the real value of your money to fall as the same amount of money will buy you less than it would have done before inflation. In the UK, the two main measures of inflation are the Consumer Price Index and the UK Retail Price Index (‘RPI’). This Plan will use the UK RPI as its measure of inflation.

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What are Securities?Securities are financial instruments which represent a contractual agreement between parties and which typically hold financial value to the owner of the Security.

There are many different types of Securities including debt securities such as bonds and equity securities such as shares. Securities are tradeable, often on exchanges such as the London Stock Exchange, so can be bought and sold by investors.

The Securities used in this Plan are effectively a type of loan to the bank which issues them, in this case, The Royal Bank of Scotland plc.

The RBS Autopilot Growth Plan 6 is only available via your financial adviser.

Before you invest in the Plan you should ensure that you read and understand this brochure, including the Terms and Conditions.

You can only invest in this Plan if a financial adviser has confirmed it is suitable for you.

Official Index nameThe official name of the Index is the RBS UK Autopilot Index (GBP) PR.

The PlanThe Plan is designed to repay your original investment in full at maturity plus a return equal to 0.70 times any rise in the Index after averaging, as explained on page 7.

When you invest in the Plan, your money will be used to buy Securities issued by The Royal Bank of Scotland plc (‘RBS plc’). This means that, although the Plan is designed to repay your original investment at maturity, this is dependent on the ability of RBS plc to pay what it owes you. Therefore, in the unlikely event that RBS plc were to default or go bankrupt you could lose some or all of your money.

For further details see page 17.

The RBS UK Autopilot IndexThe RBS UK Autopilot Index is designed to maximise diversification across a range of underlying assets and global markets. It does this by tracking four market sectors, namely the developed equity market, the emerging equity market, the property equity market and the commodity market, or by linking to UK inflation as represented by the UK Retail Prices Index (RPI).

The RBS UK Autopilot Index uses a strategy which is designed to either provide the potential for positive returns from each market sector that is identified to be rising, or instead, to offer protection against inflation if a particular market sector is identified to be falling. This depends on market conditions in each of the four market sectors to which the Index provides exposure.

More detailed information on the Index is provided later in this brochure on pages 8 and 9.

Introducing the RBS Autopilot Growth Plan 6

The RBS Autopilot Growth Plan 6 (the ‘Plan’) is a five and a half year investment where the return is dependent on the performance of the RBS UK Autopilot Index (the ‘Index’).

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Please see the fold out pages 3 and 4 for useful explanations of the important terms used in this brochure. These terms are then designated with capital letters throughout the brochure.

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Is the Plan right for me?

The Plan may be right for you if: The Plan may not be right for you if:

You have a minimum £5,000 to invest. You may need access to your money in the next five and a half years.

You have enough money to cover any emergencies and are happy to keep your money invested for five and a half years.

You do not have any funds set aside for an emergency.

You want to know that your original investment will be repaid to you at the end of five and a half years (subject to the risk that RBS plc defaults or goes bankrupt and is unable to pay what it owes you).

You are looking for a regular income or dividends from your investment.

You accept the risk that you may not receive any return on your investment.

You definitely want to receive a return on your investment.

You are happy for your money to be invested with RBS plc for five and a half years.

You are not willing to take the risk that RBS plc may default or go bankrupt during the life of the Plan.

You want the opportunity to take advantage of your capital gains tax annual exemption and it suits you that gains from this investment are likely to be taxed as a capital gain rather than as income.

You want to add to your investment on a regular basis.

You want the opportunity to make a tax efficient return by investing in a stocks and shares ISA.

You are not sure how the Plan works or have not understood this brochure.

You would like an investment linked to the RBS UK Autopilot Index.

You do not want an investment linked to the RBS UK Autopilot Index.

The points below highlight some of the factors you should consider with your financial adviser when deciding whether to invest in the Plan.

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On the Final Valuation Date we will calculate whether the Index has risen and whether any return is due on your original investment.

To do this we will compare the Final Index Level with the Initial Index Level. If the Final Index Level is greater than the Initial Index Level, you will receive a return at maturity that is equal to 0.70 times the percentage by which the Final Index Level is greater than the Initial Index Level. For example, this means that if the Final Index Level is 10% above the Initial Index Level, you will receive a return at maturity of 7.0% (10% x 0.70). If the Final Index Level is equal to or less than the Initial Index Level, you will not receive a return at maturity. You will receive only your original investment.

Initial Index Level This is the closing level of the RBS UK Autopilot Index on the Initial Valuation Date.

Final Index LevelThis is calculated as the average of the closing levels of the Index on the 1st of each month over the last year of the Plan (13 monthly observations), or the next Business Day when not a Business Day. To calculate the average, we will add the 13 monthly Index levels and divide that result by 13.

AveragingThe process of averaging may benefit the performance of the Plan if the Index falls over the averaging period. However, if the opposite occurs, this will constrain the Plan’s performance when compared to a calculation method which does not use averaging.

Examples of returnBelow is a table which illustrates some possible outcomes at maturity. Any return is dependent on the performance of the Index and these figures are given as examples only, in order to illustrate how the Plan works.

How is the investment return calculated?

Original investment

Change in the RBS UK Autopilot Index (comparing the Final Index

Level against the Initial Index Level)

Return received at

maturity (gross)

Total amount received back (including your original investment)

at maturity (gross)£10,000 +50% +35.0% £13,500

£10,000 +10% +7.0% £10,700

£10,000 0% 0% £10,000

£10,000 -10% 0% £10,000

£10,000 -50% 0% £10,000

The returns stated are gross of any tax. It is expected that returns outside of an ISA may be subject to capital gains tax. See ‘Types of investment’ on page 12.

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What does the RBS UK Autopilot Index measure?The RBS UK Autopilot Index applies a strategy to determine when the Index should be linked to the performance of any combination of four diversified market sectors, detailed in the diagram below, or to UK inflation, as measured by the performance of the UK Retail Prices Index (RPI). Exposure to each market sector is achieved via the benchmark indices which represent that sector. Every month the strategy will determine whether or not those market sectors are in a rising trend or a falling trend. For more details on the strategy see page 9.

The diagram below shows the benchmark indices which are used to link the Index to each market sector.

The centre of the diagram represents UK inflation represented by RPI, into which the Index transfers exposure when a market sector is considered to be in a falling trend.

Monthly allocation to the market sectors

Inflation UK RPI

Emerging equities 0% or 25% iShares MSCI Emerging Market Index Exchange Traded Fund Commodities 0% or 25% Dow Jones-UBS Commodity IndexSM Property equities 0% or 25% FTSE EPRA Index Developed equities 0% or 25% FTSE 100 Index S&P 500 Index Euro STOXX 50 Index Nikkei 225 Stock Average Index

UK inflation 0%, 25%, 50%, UK Retail Price Index 75% or 100%

RBS UK Autopilot Index description

Further information on the IndexIf you would like more detail on the Index please visit www.rbs.com/ukautopilotindex

On this website there is an in-depth guide to the Index which goes into more detail about how the Index works.

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Investment strategy employed by the RBS UK Autopilot IndexAt the beginning of each month, the current level of a market sector is compared against the average performance of that market sector over the last year. The average performance of a market sector is calculated as the average of the closing levels of the market sector on the first Business Day of the last 12 months.

If the current level of a market sector is above its one-year average level, this indicates that particular market sector is in a rising trend.

If a market sector is identified to be in a rising trend, 25% of the Index will link to the performance of that specific market sector for the next month.

The performance of each market sector is capped at a maximum growth of 7% per month. If a market sector grows by more than 7% over the month, the performance applicable to that market sector will be the maximum 7% for that month and the Index will not reflect any increase above 7%.

If the current level of a market sector is below its one-year average level, this indicates that the market sector is in a falling trend.

If a market sector is identified to be in a falling trend, the Index will not link to that market sector for the next month but will instead link the 25% of the Index originally designated for that market sector to the performance of UK inflation (measured by the UK Retail Prices Index) for the following month.

If all four of the market sectors are deemed to be in a falling trend, 100% of the Index would be linked to UK inflation. The aim is to ensure that, during times when the Index is not invested in a market sector, the Index keeps up with inflation and so the purchasing power of your investment is maintained.

Risks relating to the use of rising and falling trendsIf the Index strategy has determined that a particular market sector is in a rising trend and therefore the Index is linked to the performance of that market sector for that month but that market sector actually falls in that month, this may mean that the Index level for that month will drop, depending on the performance of the other market sectors and/or UK inflation that the Index is linked to that month.

Conversely, if the Index strategy has determined that a particular market sector is in a falling trend and therefore 25% of the Index originally designated for that market sector has been linked to the performance of UK inflation for that month, but that market sector actually rises in the following month, this means that the Index will not benefit from any rise of that particular market sector in that month.

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This information refers to simulated past performance and actual past performance, neither of which should be used as an indicator of future performance. Simulated performance indicates how the Index would have performed if it had been active during the set period. Actual performance shows how the Index actually performed from the date it went live. Actual performance of the RBS UK Autopilot Index started on 15 May 2009. RBS plc has retrospectively calculated the Index levels based on the Index rules and historical data from sources RBS plc deems reliable.

* The Autopilot Basket illustrates how a direct investment in the four market sectors would have performed without the monthly investment strategy of the RBS UK Autopilot Index. It does not include any exposure to UK inflation.

Considerations when investing in products linked to the RBS UK Autopilot Index You are not investing directly in the shares that make up the equity market sectors to which the Index provides exposure and therefore you will not receive dividends.

The Index operates on the basis of pre-determined rules set by RBS plc. No assurance can be given that the strategy will be successful, generate positive returns or perform better than any benchmark or other indices.

RBS plc has discretion in making certain decisions, calculations and corrections which may apply retrospectively or from the relevant date forward, for example, following the occurrence of market disruption events or index adjustment events. The exercise of this discretion may adversely affect the performance of the Index, though RBS plc must always act in good faith when making any decisions, calculations or corrections.

Occasions can arise where RBS plc, or any member of the RBS Group, may have some form of conflict of interest in relation to the structure and operation of the Index. RBS plc maintains a Conflicts of Interest policy as required by the Financial Services Authority to manage any such conflict.

The Index rules may be amended by RBS plc acting in a commercially reasonable manner. Any such amendment may be made without the consent of, or notice to, investors in products linked to the Index and may have an adverse effect on the level of the Index, though RBS plc must always act in good faith when making any amendments.

The Index may be postponed or terminated if the relevant indices that represent the market sectors are not published, or where, for example, the

relevant stock exchanges fail to open or suspend or stop trading.

The level of the Index may not be published or, in the event that it is not possible or practicable to continue, the Index may be terminated by RBS plc. Should the Index cease to exist, any product linked to this Index may be restructured or may terminate early. This may have a negative impact on the return on any investment in such a product.

If any of these disruption or termination events occur, RBS plc may, as issuer of the Securities under the Issuer’s Prospectus, adjust the calculation of payments or defer payments under those Securities.

Simulated and historical performance of the Index

Source: Bloomberg, 2 July 2012.

Please note: past performance should not be used as an indicator of future performance.

02 Jul 2007 02 Jul 2008 02 Jul 2009 02 Jul 2010 02 Jul 2011 02 Jul 2012

Ind

ex le

vels

re-

bas

ed a

t 100

(as

at 2

Jul

y 20

07)

40

50

60

70

80

120

90

100

110

RBS UK Autopilot IndexMSCI World Index

Autopilot Basket*

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• Because you are investing in the Plan, your money will be used to buy Securities issued by RBS plc. This means that in the unlikely event that RBS plc were to default or go bankrupt, you could lose some or all of your original investment and any potential return.

• Whether or not you receive any return on your investment is dependent on the performance of the RBS UK Autopilot Index. Therefore, if the Final Index Level is less than or equal to the Initial Index Level, you will only receive back your original investment (subject to the risk described above).

• The potential returns limit your exposure to the performance of the Index. This means that you will not benefit from the full rise in the Index and will receive back less than the actual performance of the Index.

• The market sectors which make up the Index are developed equities, emerging equities, property equities and commodities. Prices of components in these market sectors, for example shares or commodities, can move up and down very quickly and may be negatively affected by global economic, financial and political developments. In particular:

– companies in emerging markets may be subject to certain risks and special considerations not typically associated with investing in other more established economies or securities markets. Examples of these risks include greater political and economic uncertainty, different accounting and reporting standards and a higher degree of government involvement in the economy.

– the value of commodities is subject to the supply of, and/or demand for, such commodities and whether or not any alternatives to those commodities exist. Commodity prices can be influenced by the prevailing political climate and government stability in commodity producing nations, and current market conditions for a commodity do not guarantee the performance, demand or supply of that commodity in the future.

• We will use averaging in the final year of the Plan to calculate the Final Index Level. Averaging may benefit the performance of the Plan if the Index falls over the averaging period. However, if the opposite occurs, this will constrain the Plan’s performance when compared to a calculation method which does not use averaging.

• The performance of each market sector is capped at a maximum growth of 7% per month. If a market sector grows by more than 7% over the month the Index will not reflect any increase above that level.

• If you decide to sell the Plan before maturity, the amount you receive back will be dependent on the market value of the Securities trading on the London Stock Exchange. This means that you could get back significantly less than you originally invested.

• If the return is not equal to or above the rate of inflation over the life of the Plan, the real value of your investment will fall, as your money will buy you less than it would have done when you invested it.

• Tax rules may change during the life of the Plan, which may affect the tax treatment of any return you receive.

What are the risks?

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QuestionsQualifying investorsWho can invest?You must be aged 18 or over to apply.

You must be UK resident for tax purposes.

The Plan is not available for US persons.

How much can I invest?The minimum investment for the Plan is £5,000. There is no maximum for Direct Account investments, ISA transfers or SIPP/SSAS investments. The total 2012/2013 ISA allowance is £11,280.

ChargesWhat are the charges?All charges applicable to the Plan have already been built into the Plan structure and so have been accounted for in the returns described in this brochure. This means that, if you hold the Plan to maturity, any return will be based on the whole of your original investment. These charges will be no more than 4.6% of your original investment and they incorporate all costs including any commissions payable to your adviser.

How much will any advice cost?Out of the charges described above, we will pay a commission, of up to 3% of your original investment, to the adviser who arranged your investment in the Plan on your behalf. You will be given details of the amount paid to your adviser in our confirmation of your investment.

Types of investmentDirect AccountYou can invest directly into the Plan as an individual or a joint account holder and also as a corporate body, a trust or a charity.

ISAIf you are ordinarily resident in the UK for tax purposes, you can invest up to a maximum of £11,280 via the Plan into a Stocks and Shares ISA. The total annual ISA allowance with all providers is £11,280 for the tax year 2012/2013. This includes any amount you may invest in a Cash ISA during the same year. This Plan is only available as a Stocks and Shares ISA.

You can transfer all or part of any existing Stocks and Shares or Cash ISA investments above £5,000 into this Plan. If you transfer an ISA investment you have made in this tax year then you must transfer the full amount.

Your existing provider may make a charge for transferring your ISA. You may also lose out on growth or interest while your ISA is being transferred.

It is important that we receive your ISA transfer funds by the 19 September 2012. If we receive your ISA transfer funds after this date we will return the cheque to your original ISA Manager.

SIPP/SSASYou can invest pension monies via a Self Invested Personal Pension (SIPP) or Small Self Administered Scheme (SSAS). RBS plc places no limit on the maximum investment amount.

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TaxTax treatment depends on individual circumstances and may be subject to change in the future. These statements are not intended to be, nor should they be regarded as, legal or tax advice and you should consult your tax adviser to obtain advice about the particular tax treatment in relation to this Plan, particularly if you may be subject to tax in other jurisdictions.

How will my investment be treated for tax purposes in the UK?All returns from the Plan will be paid gross.

Direct AccountIt is expected, based on our understanding of current tax regulations, that any returns from the Plan for individuals and joint account holders will be treated as growth to capital and may be subject to capital gains tax. Individuals may be able to use their annual capital gains tax allowance exemption.

ISAUnder current legislation, the proceeds of Securities held within an ISA are not subject to either UK income tax or UK capital gains tax, and any gains or losses on your Securities will be disregarded for the purposes of the calculation of UK taxes.

Making an investmentHow do I apply?The Plan is only available via your financial adviser and they will explain how to apply for the Plan. Before you invest in the RBS Autopilot Growth Plan 6, it is important that you read and understand this brochure, including the Terms and Conditions. You can only invest in this Plan if your financial adviser has confirmed it is suitable for you.

What confirmation of my investment will I receive? Within five Business Days of our receipt of your money and a correctly completed Application Form, we will send you a confirmation that your application has been accepted, though such acceptance is still subject to your financial adviser having satisfied certain conditions before the Initial Valuation Date. If your financial adviser does not satisfy these conditions before the Initial Valuation Date, then we may reject your application after we have initially indicated acceptance to you. In the event of an application being rejected, we will provide notice of rejection and we will notify you and your financial adviser as soon as practicably possible and return your investment to you without any interest.

We will also enclose details of your right to cancel within 14 days of us accepting your application.

What happens to my money before the Start Date?We will place your money in a Client Money account with Lloyds TSB Bank plc. No interest will be paid.

What happens to my money on the Start Date? We will arrange that your money will be used to buy Securities issued by RBS plc with a fixed Maturity Date. We shall be the custodian of your Securities but these Securities and the Securities of other investors will be held by a sub-custodian on our behalf. You will however remain the beneficial owner.

The Securities have been structured so that they can give the Plan return described earlier in this brochure. The return depends on the ability of RBS plc to pay what it owes you at maturity.

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Credit ratingsWhat are credit ratings?Credit ratings can be a useful way to compare the credit risk associated with different product providers and related investments. Ratings are assigned by independent companies known as ratings agencies and they are reviewed regularly and are subject to change if the company’s circumstances change significantly and the agency considers it necessary.

Fitch’s ratings range from AAA (Most Secure/Best) to D (Most Risky/Worst), Moody’s ratings of these companies range from Aaa (Most Secure/Best) to C (Most Risky/Worst) and Standard & Poor’s ratings range from AAA (Most Secure/Best) to D (Most Risky/Worst).

A rating outlook indicates the likely rating trend over a one to two-year period. It reflects financial or other trends that have not yet reached the level that would trigger a rating change, but which may do so if such trends continue. A stable outlook means that the rating is unlikely to change in the short term. A negative outlook means that the rating may be lowered in the near future.

The credit rating is not investment advice and should not be seen as a recommendation to purchase, sell, or hold a financial obligation from a particular financial institution. Credit ratings are simply one factor that you can look at when making a decision on whether to make a particular investment. A rating is not a guarantee that a particular institution cannot fail.

What are the current RBS plc credit ratings?On 21 June 2012 RBS plc is rated ‘A’, with a stable outlook, by Fitch, ‘A3’, with a negative outlook, by Moody’s and ‘A’, with a stable outlook, by Standard & Poor’s. For the latest information on the RBS plc credit ratings please visit: www.investors.rbs.com/credit_ratings.

After making an investment How will you keep me up-to-date with my Plan?We will send a statement twice a year as at 31 March and 30 September (or the next Business Day if not a Business Day) to the address you have given us.

Information on the performance of the Index is available on our website at: www.rbs.com/ukautopilotindex

Should you wish to find out any other information regarding your investment, please contact your financial adviser or contact us, see ‘Contacts’ on page 18.

Can I change my mind before the Start Date?You can change your mind within 14 days of the day you receive confirmation that your application has been accepted. To do this you must complete and return the cancellation form which is enclosed with your confirmation.

If you do choose to cancel your investment in the Plan, simply fill out the cancellation form and return it to us at the address under ‘Contacts’.

If you cancel the Plan and we receive your cancellation form before the Start Date we will return your original investment without any interest. If we receive your cancellation form on or after the Start Date we will return the value of the Plan, which may be significantly less than your original investment, as described more fully in “Can I withdraw my money before maturity?”

The credit rating is not investment advice and

should not be seen as a recommendation to purchase,

sell, or hold a financial obligation from a particular

financial institution, they are simply one factor that you can

look at when making a decision on whether to make a particular investment. A rating

is not a guarantee that a particular institution cannot fail.

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If you cancel an ISA or ISA transfer there is a risk that the ISA status of your investment will be lost. In our cancellation form we will ask you what you would like us to do with the funds.

If you do not cancel you will remain invested in the Plan.

Can I withdraw my money before maturity?The Plan is designed to be held for the full five and a half year period until the Maturity Date. However, you may instruct us to sell Securities and withdraw all or part of the proceeds early if you need to. There will be two Valuation Dates each month, on the 8th and 21st, before which you can give us instructions to sell the Securities and withdraw money from the Plan. In order to meet these dates we must receive your request by 12 noon on the Business Day immediately before the Valuation Date. We will then arrange the sale of your Securities.

You can withdraw amounts equal to £1000 or more but, if you do want to keep the Plan open, you must leave at least £1000 invested in it. If you want to transfer your ISA to another provider, we will not transfer the Securities but rather will proceed as set out above to sell all the Securities then transfer the proceeds (calculated as set out above). Partial transfers are not permitted.

Although you will not be charged any fee by RBS plc for selling your investment before the Maturity Date, if you do so, you should be aware that it is likely you will receive less than the value at maturity and you may well receive less than your original investment. You should be aware before making a withdrawal request that this shortfall could be significant.

We will seek to ensure that the sale price that we achieve on any sale (whether of all or part of your investment) will be based on the value of the Plan on the Valuation Date we process your sale request (rather than on the value of the Plan on the day we receive your sale request). RBS plc must always act in good faith when calculating the value of the Plan and will take into account relevant factors including, amongst others:

• how long there is to the Maturity Date

• the market conditions prevailing on the relevant Valuation Date, for example, what the current level of the Index is, what current interest rates are

• the costs that would be incurred if equivalent contracts were entered or terminated on that date.

What happens if I die before the Plan matures?If you die before the Maturity Date, the Plan will become part of your estate. Your personal representatives will need to contact us in order to let us know how they wish to proceed with the Plan as part of probate/administration.

If you made a Direct Account investment, your Plan will remain open until we have received instruction from your personal representatives.

If you were invested in an ISA, your ISA will lose its ISA tax status and will be closed automatically. The Plan will be continued as a Direct Account investment until we receive instructions from your personal representatives.

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Your representatives will have two options:

• Close the Plan with the proceeds paid to your representatives. The value they receive will be subject to a similar valuation and sale process as set out under the section headed ‘Can I withdraw my money before maturity?’ so they may receive back less than you originally invested.

• Keep the Plan open and transfer it to a named beneficiary(ies) to continue the investment until maturity. If your representatives choose this option, the beneficiary(ies) must read and agree to the Terms and Conditions as detailed in this brochure.

What happens at maturity?On the Final Valuation Date, we will calculate the total return due to you. Prior to the Maturity Date we will write and inform you of the options that are available to you. After we receive your instructions, we will process them and will meet your request within 5 Business Days of the Maturity Date or receipt of your instructions if later.

Until we receive your instructions, we will hold your money in a Client Money account with Lloyds TSB Bank plc. No interest will be paid.

If we do not receive your instructions within a reasonable time we may return your money to your nominated bank or building society account.

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Further questionsWhat are the compensation arrangements?The compensation arrangements will differ depending on which of the three time frames detailed in the table below applies. Please be sure to read all sections carefully.

There are other exceptional circumstances in which you may be able to claim compensation from the FSCS if RBS plc defaults or becomes bankrupt and had failed to meet its obligations in the management of the Plan. The maximum compensation in this scenario would be £50,000 per firm, per customer. Further information is available from your adviser or us.

You can find more information about the FSCS (including eligibility to claim) on their website, www.fscs.org.uk or by calling 0800 678 1100.

How can I get a copy of the issuer’s prospectus for the Securities?The prospectus for the Securities in the Plan is available from us for free, please see ‘Contacts’ on page 18.

Do you provide additional support to advisers?We may provide advisers with support to help improve their service to you. This could include training, seminars and/or marketing materials. For specific details on any support provided, please contact your adviser or us.

What is my customer category?We will treat you as a Retail Client unless we agree otherwise. This means that you will receive the highest level of regulatory protection.

What if I want to complain?If your complaint relates to the advice you received when purchasing the Plan, please contact your financial adviser. If you have a complaint about any aspect of the service we have provided, please contact us at: The Royal Bank of Scotland plc, BNY Mellon House, Ingrave Road, Brentwood, Essex CM15 8TG, or call us on 0800 032 4902.

Copies of our complaint handling procedure are available, from the above contact details, on request.

If you are unhappy with the way we have handled your complaint you can contact the Financial Ombudsman Service who may take the matter up on your behalf: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.

Time frame Where is my money? What happens if RBS plc defaults or becomes bankrupt?

What happens if Lloyds TSB Bank plc defaults or becomes bankrupt?

Before the Start Date Held as Client Money with Lloyds

TSB Bank plc

Money is returned to you as it is being held by Lloyds TSB Bank plc

as protected Client Money segregated from RBS plc assets

If you suffer a loss, you may be eligible to claim compensation from the

Financial Services Compensation Scheme (the ‘FSCS’)

Deposit accounts are covered for up to £85,000 per firm, per customer

From the Start Date to the Maturity Date

Invested in Securities issued by RBS plc

You could lose some or all of your investment. If RBS plc defaults or goes

bankrupt, you would not have a claim under the FSCS for this reason alone

Not applicable as the money is invested in Securities issued by RBS plc

After the Maturity Date Held as Client Money with Lloyds

TSB Bank plc

Money is returned to you as it is being held by Lloyds TSB Bank plc

as protected Client Money segregated from RBS plc assets

If you suffer a loss, you may be eligible to claim compensation from the FSCS

Deposit accounts are covered for up to £85,000 per firm, per customer

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The Royal Bank of Scotland plcIf you have any queries or if you require a copy of the issuer’s prospectus for the Securities, please contact us at:

The Royal Bank of Scotland plc BNY Mellon House Ingrave Road Brentwood CM15 8TG Tel: 0800 032 4902

Lines are open between 9am and 5pm Monday to Friday. Calls may be recorded for training and monitoring purposes.

RegulatorRBS plc is authorised and regulated by The Financial Services Authority. Its address is:

The Financial Services Authority 25 The North Colonnade Canary Wharf London E14 5HS

We are entered on their register under number 121882. You can check this at: www.fsa.gov.uk/register or by contacting them on 0845 606 1234.

About The Royal Bank of Scotland plcThe Royal Bank of Scotland plc is a subsidiary of The Royal Bank of Scotland Group plc.

The Royal Bank of Scotland Group plc is one of the world’s foremost financial services companies. We work closely with our personal, commercial and large corporate and institutional customers to address their financial needs. Internationally, the RBS Group’s brands include The Royal Bank of Scotland and RBS Coutts and NatWest in the UK, Citizens and Charter One in the United States and other well known financial services providers.

This item can be provided in Braille or large print, please call us on 0800 032 4902 to request this. For general queries, text phone users can contact us (using the Typetalk service) by prefixing our number with 18001.

Contacts

Definitions‘Application Form’ The application form to invest in the Plan, either via an ISA or Direct Account, and can include a Transfer Application Form.

‘Business Day’ Any day (other than Saturday or Sunday) on which banks are open for business in the UK.

‘Client Money’ Money held in accordance with the provisions of the FSA’s Client Assets Sourcebook relating to client money.

‘Direct Account’ Any part of your investment that is not part of an ISA.

‘Final Index Level’ The average of the closing levels of the Index on the 1st of each month from, and including, 1 April 2017 to, and including, 1 April 2018 (13 monthly observations in total), or the next Business Day when not a Business Day, subject to adjustment in accordance with the provisions of the Securities as set out on page 10 of this Plan brochure.

‘Final Valuation Date’ The date when we calculate the Final Index Level and the Maturity Value, which will be 3 April 2018, subject to adjustment in accordance with the provisions of the Securities as set out on page 10 of this Plan brochure.

‘FSA’ The Financial Services Authority, or any successor organisation.

‘FSA Rules’ The FSA’s Handbook of Rules and Guidance, as amended from time to time.

‘FSCS’ The Financial Services Compensation Scheme, or any successor organisation.

‘HMRC’ Her Majesty’s Revenue & Customs.

‘Index’ The RBS UK Autopilot Index.

‘Initial Index Level’ The closing level of the Index on the Initial Valuation Date.

‘Initial Valuation Date’ The date when we calculate the Initial Index Level, which will be 1 October 2012, subject to adjustment in accordance with the provisions of the Securities as set out on page 10 of this Plan brochure.

‘ISA’ Individual Savings Account, which is a scheme of investment managed in accordance with the ISA Regulations by the ISA Manager under terms agreed between the ISA Manager and the investor.

‘ISA Investment’ Any assets, including the Securities, within the ISA at any time.

‘ISA Manager’ The person who is approved to administer an ISA, and in respect of an ISA related to the Plan, means The Royal Bank of Scotland plc.

‘ISA Regulations’ The Individual Savings Account Regulations 1998, as amended or replaced from time to time.

‘Issuer’ The issuer of Securities, which will be The Royal Bank of Scotland plc.

‘Issuer’s Prospectus’ The prospectus for the Securities.

‘Maturity Date’ The date on which your original investment and any additional return due to you is paid into a Client Money account, pending your further instructions, and which will be 10 April 2018, subject to adjustment in accordance with the provisions of the Securities as set out on page 10 of this Plan brochure. We will make payments to you within 5 Business Days.

‘Maturity Value’ The final value of the Securities and the Plan, calculated as set out in the Issuer’s Prospectus and the Plan brochure.

‘Plan’ The RBS Autopilot Growth Plan 6, comprising the investments subscribed for through your ISA and/or your Direct Account, as specified in your Application Form(s).

‘Plan Manager’ The company which is responsible for the administration of the Plan, which in this case is The Royal Bank of Scotland plc.

‘Securities’ The securities, in the form of warrants, notes or certificates, which are available for purchase on your behalf as part of the Plan.

‘Start Date’ The date on which Securities are purchased on your behalf, which will be 8 October 2012.

‘Transfer Application Form’ An application form to transfer your investment in an existing ISA to an ISA under the Plan.

‘Valuation Date’ The two days per month when you can withdraw money from the Plan, and which will be the 8th and 21st of each month (or the next Business Day when not a Business Day).

‘We’, ‘us’, ‘our’ and ‘RBS plc’ The Royal Bank of Scotland plc. We are a member of The Royal Bank of Scotland Group plc (the ‘RBS Group’). For information about our group of companies, please visit www.rbs.com and click on ‘About Us’.

Terms and ConditionsPlease read these Terms and Conditions carefully and keep them for future reference. They provide you with important information about the Plan and, together with the Plan brochure and the Issuer’s Prospectus, they form the agreement between you and us. When you sign the Application Form you are agreeing to these Terms and Conditions. The law which we take as the basis for establishing relations with you prior to the conclusion of the agreement is also the law of England. If you open a Plan via a wrapper platform (where permitted by RBS plc) then certain references to ‘you’ in these Terms and Conditions, will be references to, ‘you or the platform as your nominated agent’, where applicable.

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1. Application1.1 The Royal Bank of Scotland plc is authorised and regulated by

the FSA. Under these Terms and Conditions, we act as both Plan Manager (which means that we are responsible for the administration of your Plan) and as ISA Manager (which means that, where you invest via an ISA, we administer your ISA).

1.2 You may open a Plan on the terms of the Plan brochure, the Issuer’s Prospectus and these Terms and Conditions. To open a Plan, you should complete the relevant Application Form (either ISA or (non-ISA) Direct Account) and send it to the address on the relevant Application Form.

1.3 Upon receipt of a duly completed Application Form and cheque (where required), the Plan Manager may accept your application subject to these Terms and Conditions, and subject to your financial adviser having satisfied various procedural requirements relating to the Plan. Completed Application Forms and payments must be received by the deadlines specified in the Plan brochure. We reserve the right to reject an application for any reason, including, specifically, if the total subscriptions for the Plan do not exceed a minimum level, or a failure by your financial adviser to meet our requirements before the Initial Valuation Date. Since this failure may take place after the deadlines relating to the receipt of your completed Application Forms and payments specified in the Plan brochure, we will provide notice of rejection after such deadlines and therefore after we have initially indicated acceptance to you. In the event of an application being rejected, we will notify you and your financial adviser as soon as practicably possible and return your investment to you without any interest.

1.4 Within five Business Days of accepting your application, we will confirm your application to open a Plan.

1.5 Money held by RBS plc prior to Securities being purchased on your behalf on the Start Date AND then, between either early termination or final redemption at the Maturity Date and final settlement with you, will be held by RBS plc as Client Money in an account with a third party bank appointed by RBS plc for these purposes. No interest will be payable on such Client Money balances held by the third party bank. The third party bank for the Plan will be Lloyds TSB Bank plc.

2. ISA Accounts2.1 You must subscribe to your ISA with either your own money or

by the transfer of the proceeds of an existing ISA already held by you. Transfers of existing ISAs will normally be arranged by us with the existing ISA Manager(s) following our receipt of a Transfer Application Form from you, at which point we will contact your existing ISA Manager(s) to arrange the transfer for you. Once the proceeds from the existing ISA have been transferred, your ISA will be subject to these Terms and Conditions.

2.2 To effect an ISA transfer, you should complete a Transfer Application Form and send it to the address on the form. A cancellation notice will be sent to you upon our acceptance of your Transfer Application Form.

2.3 You may instruct RBS plc to transfer to another approved ISA Manager the whole of your ISA, subject to and in accordance with the ISA Regulations. Transfers will be processed by RBS plc in accordance with clause 13 as soon as we are reasonably able but in any event within 30 days of receipt of a valid instruction.

2.4 Generally, ISAs can be either cash ISAs or stocks and shares ISAs. Where you are subscribing for a stocks and shares ISA you must not have subscribed, and may not subscribe in the future, to another stocks and shares ISA in the same tax year.Please note that the Securities may be held only in a stocks and shares ISA under the ISA Regulations.

2.5 You will immediately inform us in writing if you cease to be a qualifying individual for the purposes of the ISA Regulations. We will notify you if, by reason of any failure to satisfy the provisions of the ISA Regulations, an ISA has, or will, become void. Where an ISA becomes void for any reason, in the absence of instructions otherwise from you, we will continue to hold the Securities for you, but in a Direct Account and you will lose any favourable tax treatment applicable.

2.6 We shall not accept any further amounts into an ISA if the ISA Regulations no longer give you the right to invest in that ISA.

2.7 Any ISA Investment must not be used as security for a loan.

3. Custody3.1 RBS plc will act as custodian of your Securities purchased as

part of the Plan. RBS plc has appointed The Bank of New York Mellon SA/NV, London Branch (the ‘Sub-custodian’) in the UK to hold and administer your Securities on our behalf. We may change this Sub-custodian from time to time as we consider appropriate. At all times, you will, and indeed must, remain the beneficial owner of the Securities purchased on your behalf as part of the Plan. Where a certificate or other document evidencing title to an ISA Investment is issued, it shall be held by RBS plc or as we may direct.

3.2 Your Securities will be registered in the name of the Sub-custodian’s nominee (the ‘Nominee’). We have agreed with the Sub-custodian that your Securities will not be lent to any third party and money may not be borrowed on anybody’s behalf against the security of your Securities.

3.3 Although the amount of Securities that you hold will be recorded and separately identified by RBS plc in its records, your holding will not be identifiable by separate documents or certificates of title and will be pooled with all other holders of the Securities. Therefore, in the event of our default where there may be a shortfall in the total pool of Securities held by RBS plc, this shortfall may be shared pro rata among all relevant investors.

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4. Taxation4.1 Under current legislation, the proceeds of Securities held within

an ISA are not subject to either UK Income Tax or UK Capital Gains Tax, and any gains or losses on your Securities will be disregarded for the purposes of the calculation of UK taxes.

4.2 Where, however, your Securities are held through the Direct Account (and therefore not subject to the ISA tax shelter) you may be subject, depending on your personal circumstances, to UK tax on any income received or any capital gain arising on disposal. These statements are based on current legislation, regulations and practice, all of which may change.

4.3 Where any deduction or withholding for or on account of tax is required by law (a ‘Tax Deduction’) from any amount otherwise payable, we shall be entitled to make such Tax Deduction and shall not be required to make any increased payment to compensate you for such Tax Deduction.

5. Death In the event of your death, your ISA will lose its ISA status

immediately, and any gains or losses after that date will not benefit from the ISA tax shelter. The investment forms part of your estate for Inheritance Tax purposes and, accordingly, we shall act on the instructions of your personal representatives.

Your personal representatives can sell your Securities or, subject to these Terms and Conditions, transfer them to your beneficiaries.

6. Maturity Under the terms of the Plan, the final value of the Plan will be

calculated on the Final Valuation Date. Prior to the Maturity Date, we will contact you to inform you of your options at maturity and any action required by you. Upon receipt of your valid instructions, we will process them and will meet your request within 5 Business Days of the Maturity Date or receipt of your instructions, if later. Payment(s) will be made in accordance with clause 13 and subject to any requirements under clause 19. Any sums owing to you, that are not immediately paid, will be held by us as Client Money. Interest will not be paid on such sums. We may return the funds to you if we don’t receive your instructions.

7. Conflicts of interest7.1 RBS plc is a multi-service financial institution, and occasions

can arise where we, one of our clients or another member of the RBS Group, may have some form of conflict of interest in relation to the business which is being transacted for you. RBS plc maintains a Conflicts of Interest policy as required by the FSA Rules to manage any such conflict to ensure that customers are not affected by any conflict. In the event that it is not possible to properly manage any conflict, we shall inform you as soon as possible and obtain your instructions.

7.2 For the avoidance of doubt, nothing in this clause will restrict us from providing services to other customers.

8. Compensation8.1 RBS plc is member of the FSCS, which means that you may be

entitled to compensation in the event of our default. Further information is available on request, but in broad terms, your rights are as follows:

(a) Money held by us as Client Money will be returned to you and will not be affected by our default.

(b) The third party bank that will hold Client Money is also a member of the FSCS; on its default, if you are an eligible claimant under the compensation scheme rules, you may be entitled to compensation of up to £85,000.

(c) Where we default in our obligations as Plan Manager under these Terms and Conditions and are insolvent, you may be entitled to compensation of up to £50,000 if you are an eligible claimant under the FSCS rules.

8.2 You should be aware that compensation is not available merely because the Securities perform less well than you expected or because RBS plc becomes insolvent and is unable to pay you back the value of the Securities.

9. Complaints 9.1 If you wish to complain about the Plan or the service we provide

to you as the Plan Manager or as the ISA Manager, we have procedures designed to resolve your complaint effectively. Initially you should write to: RBS Administration, BNY Mellon House, Ingrave Road, Brentwood, Essex CM15 8TG.

9.2 You may have a right to complain to the Financial Ombudsman Service if you are not satisfied with our resolution of your complaint. Further details are available on request.

10. Cancellation rights 10.1 RBS plc will give you the right to cancel your Plan within 14 days

of our acceptance of your Application Form in accordance with the requirements of the FSA Rules. You will also be informed of your right to cancel in the information that we send you on receipt of your Application Form. Alternatively you can write to us at RBS Administration, BNY Mellon House, Ingrave Road, Brentwood, Essex CM15 8TG. If you do so, please provide your name, address and reference number with clear instructions to cancel your investment.

10.2 If you exercise your right to cancel (or if your application is rejected) within 14 days and we receive such cancellation notice before the Start Date, we will return your cash subscriptions without any interest.

Valid cancellation notices received five calendar days or less before the Start Date will be processed at the next available Valuation Date after the Start Date (see clause 12.7), and you will receive your cash subscriptions, without any interest, after such Valuation Date.

10.3 If we receive your cancellation notice on or after the Start Date, we will return to you, without any interest, your cash subscriptions, but the amount repaid to you may be subject to a market value adjustment.

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10.4 All cancellations will require full clearance of your original cash subscriptions (minimum 15 Business Days) and any requirements under clause 19 to be satisfied before we can issue payment to you. Interest will not be payable on such sums.

10.5 When cancelling an ISA investment, including ISA transfers, you may lose any favourable tax treatment applicable.

10.6 Where you do not exercise your cancellation rights, the Plan will continue in line with the Terms and Conditions.

11. Record keeping11.1 At all times you or your nominated agent may request a copy of

entries in our records relating to your investments in accordance with the FSA Rules and the Data Protection Act 1998, as may be amended from time to time.

11.2 We will prepare a statement twice a year to report on the value of Securities held through your ISA and/or your Direct Account. These will be prepared as at the 31 March and 30 September (or the next Business Day when not a Business Day) and then issued within 25 Business Days of being prepared.

11.3 We may employ agents in connection with the services we are to provide and may delegate any or all of our powers or duties to any delegate(s) of its choice in accordance with the ISA Regulations. We will satisfy ourselves that any person or entity to whom any functions or responsibilities are delegated under these Terms and Conditions is competent to carry out those functions and responsibilities. We shall not be liable for the fraud, negligence or wilful default of any such agent or delegate. This shall not exclude or restrict any liability towards you to which, by virtue of the ISA Regulations, the Financial Services and Markets Act 2000, or the FSA Rules, we may be subject.

12. Termination/sale of Securities12.1 The Plan or any Account comprised in it may be terminated by

us by giving written notice to you if in our reasonable opinion it is impossible to administer the Plan or that account in accordance with the ISA Regulations, the FSA Rules or under general law or if you are in material breach of the ISA Regulations or these Terms and Conditions, which either cannot be rectified or has not been rectified following requests by us for you to do so. Where it is reasonably practical, we shall give you advance notice of such termination, but we may, in certain circumstances, be obliged to terminate immediately.

12.2 The ISA will terminate automatically with immediate effect if it becomes void under the ISA Regulations. We will notify you in writing if the ISA becomes void outlining the options available.

12.3 We may terminate the Plan at any time for reasons beyond our reasonable control, such as the termination of the Index if the components of the Index are not published or, if applicable, a relevant stock exchange suspends or stops trading. Where this happens, and we are unable to resolve the issue causing the problem, we shall give you a reasonable period of written notice.

12.4 We may terminate the Plan at any time should you fail to pay any money due.

12.5 You may terminate the Plan or any account comprised in it at any time by giving us written notice to that effect. You should be aware that if you terminate the Plan before the Maturity Date you may not get back the whole amount you originally invested. At our discretion you may also choose to maintain your Plan, but sell a specified number of Securities. However, in the case of ISA transfers to another provider, only full transfers are possible, partial transfers are not permitted.

12.6 After the Start Date we value the Plan on the 8th and 21st of each month (or the next Business Day when not a Business Day). The deadline for receipt of written instructions is 12 Noon on the Business Day immediately before the specified Valuation Dates.

12.7 Terminations/sale instructions (of all or part of the Plan) or outward ISA transfer requests received on or after the Start Date will be carried forward to the next available Valuation Date after the Start Date (see clause 12.6). At this point RBS plc will sell the relevant Securities. We wish to remind you that early termination may result in a loss of capital and, if your Plan is an ISA, it may lose its ISA status in accordance with the ISA Regulations. The amount you receive on any withdrawal (all or part) or outward ISA transfer request will be based on the value of the Plan on the Valuation Date we process your request and not on the value of the Plan on the day we receive your request. RBS plc must always act in good faith when calculating the value of the Securities held under the Plan and will take into account relevant factors including, amongst others, how long there is to the Maturity Date, the market conditions prevailing on the relevant Valuation Date, for example, what the current level of the Index is and what current interest rates are, and the costs that would be incurred if the contracts put in place for the relevant investment were terminated or similar contracts were to be entered.

12.8 Termination of the Plan or any account comprised in it will not affect any legal rights or obligations which may have already arisen. On termination, we will promptly account to you for the proceeds of sale of the Securities held through your Plans in accordance with clause 13, save that we will be entitled to retain any funds required to pay any outstanding tax or other amounts payable from the Plan.

12.9 For any termination of a Direct Account, we will require full clearance of your original subscription (minimum 15 Business Days) and any requirements under clause 19 to be satisfied before we can issue payment to you. Interest will not be payable on such sums.

12.10 Notwithstanding any other term hereof, on any termination of an ISA or sale of a discretionary number of Securities from an ISA, we will pay you the relevant amounts in accordance with clause 13 as soon as we are reasonably able but in any event within 30 days of receipt of a valid instruction.

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13. Payments We may, at our discretion, send proceeds to you (e.g. upon

termination, maturity etc.) by cheque or by transferring the funds into the bank or building society account from where the initial Plan investment originated. If any payment is requested to an account other than the account from where the initial Plan investment originated, you agree to us carrying out any necessary verification checks as per clause 19 prior to us releasing payment, during which time money will be held by us as per clause 1.5.

14. Commissions and Charges14.1 All charges are taken into account when the Plan is opened and

are reflected in the terms of the Plan and in the calculated return. These charges will amount to no more than 4.6% of your original investment. There will be no additional charges for you to pay to RBS plc.

14.2 We do, however, pay commissions to third party distributors and advisers on the sale of the Plan. It is the responsibility of such person under the FSA Rules to inform you how much it receives from RBS plc for each sale, but it will be up to 3% of your original investment.

14.3 Please be aware that there may be other taxes or costs that you are liable for that are not paid via or imposed by us.

15. Variation of Terms15.1 We may vary these Terms and Conditions by giving you

reasonable written notice: (a) to comply with any changes to the ISA Regulations, other

relevant legislation, HMRC practice and the FSA Rules (or the way they are applied);

(b) to make them fairer to you or to correct a mistake (provided this correction would not adversely affect your rights); or

(c) in order to manage your Plan more effectively, or to introduce additional facilities or options within your Plan.

15.2 We will notify you of any such change as soon as is reasonably practicable after the change has been made, if you have not been given prior notice.

16. Exclusion of Liability We will exercise due care and diligence in managing your Plan,

however we will not be liable to you: (a) for any default by the Sub-custodian (provided that we

have exercised due care and diligence in the supervision and appointment of the Sub-custodian) or Nominee, or any securities depository with whom your investments are deposited, or for any fraud, negligence or wilful default on the part of that person or any such securities depository or other third party;

(b) for any loss, depreciation or fluctuation in the value of the Securities held within your Plan, except as a result of our fraud, negligence or wilful default;

(c) if we cannot carry out our responsibilities because of circumstances beyond our reasonable control; or

(d) for the acts or omissions of any financial adviser who arranged your investment in the Plan.

17. Voting Rights The Nominee will hold the voting rights (if any) in relation to the

Securities in your Plan. We have the right to direct the Sub-custodian to exercise such voting rights (or abstain from exercising them) at our discretion. You have the right, subject to law, to receive annual reports and accounts, attend company annual or general meetings or exercise voting rights in respect of Securities (and other ISA investments if any) if you contact us in writing on each occasion to request this.

18. Communications18.1 We will always write and speak to you in English.

18.2 Telephone conversations may be recorded for training and monitoring purposes and to ensure that we provide a good service.

18.3 If you contact us electronically, we may collect and retain your electronic identifier (e.g. Internet Protocol (IP) address or telephone number) supplied by your service provider.

19. Money Laundering 19.1 All transactions relating to this Plan are covered by the Proceeds

of Crime Act 2002 and the Money Laundering Regulations 2007 (as amended from time to time) and the guidance notes provided by the Joint Money Laundering Steering Group. We are responsible for compliance with these Regulations. You may be asked for proof of identity and evidence of address at any time. Our checks may include verification of bank accounts connected to any transaction. Checks may include electronic verification through a third party provider. We may also make checks of third parties in verifying identity.

19.2 If we are unable to complete the required anti-money laundering verification checks on your investment, for example, due to outstanding information and/or documentation, restrictions will apply. For example, we will be unable to accept any further monies, process transfer requests, or allow any outbound monies to be released. These restrictions may affect all parties associated with the investment until the satisfactory resolution of any outstanding checks.

20. Corporate, trustee and joint account planholders (Direct Accounts)

20.1 Corporate persons, trustees and joint account holders may make investments in the Plan subject to the following conditions.

20.2 If you are body corporate, you confirm: (a) you are duly incorporated and validly existing in the United

Kingdom; (b) you have the necessary corporate power to make the

investment; (c) you have duly authorised, executed and delivered the

Application Form in respect of the investment; (d) this Agreement constitutes valid and legally binding

obligations, enforceable under English law; and (e) by making the investment you will not violate any of your

constitutional documents.

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20.3 If you are a trustee, you confirm: (a) you have been duly appointed as trustee of the relevant

trust; (b) you have all necessary power, authority and consents to

make the investment; (c) in respect of the investment, you will comply with all internal

management procedures of the trust and any other procedural requirement; and

(d) by making the investment, you will not violate the relevant constituting trust document(s).

20.4 If the account is to be held by more than one persons jointly, you all confirm:

(a) your obligations and liabilities under these Terms and Conditions are joint and several;

(b) you each have authority (as full as if you were the only person entering into these Terms and Conditions) on behalf of the others to give or receive any instructions, notice, request or acknowledgement without notice to the others, including any instruction to liquidate the Plan;

(c) where separate instructions are given by two or more holders and they are in conflict, RBS plc is entitled to act on those instructions or delay acting on those instructions until the conflict has been resolved;

(d) any such person may give RBS plc an effective and final discharge in respect of any of its obligations under these Terms and Conditions; and

(e) on the death (or, as applicable, dissolution) of any one or more of them, the Terms and Conditions and the Plan will not terminate and RBS plc may treat the survivor(s) as the only party(ies) to these Terms and Conditions as entitled to the Plan.

20.5 RBS plc may: (a) contact and otherwise deal only with the account holder

named first in RBS plc’s records subject to any legal requirements or unless RBS plc requests otherwise; and

(b) in RBS plc’s sole discretion require an instruction to be given by all or a number of the persons entering these Terms and Conditions before RBS plc take any action under these Terms and Conditions.

20.6 You agree to provide us with any documents we reasonably request to confirm the above, or any other information and/or documentation that we need in order to complete anti-money laundering verification checks.

21. Data Protection21.1 In order to perform these Terms and Conditions, to process any

Application Form you submit and to administer the Plan, we, and persons working for us, will process personal data relating to you. Without limiting these purposes, we, and persons working for us, may use and share your personal data with other members of the RBS Group or other third parties to help us and them:

(a) assess financial and insurance risks; (b) recover debt; (c) prevent and detect crime; (d) understand our customers’ requirements; and (e) develop and test products and services.

21.2 We, and those persons working for us, may also transfer your personal data to other countries, including outside the European Economic Area, on the basis that anyone to whom we pass it provides an adequate level of protection. However, such personal data may be accessed by law enforcement agencies and other authorities to prevent and detect crime and comply with legal and regulatory obligations to which members of the RBS Group or third parties acting on our behalf may be subject.

21.3 You have the right to access the personal data we hold about you and to have any inaccuracies in that data erased or corrected. In accordance with applicable data protection legislation we reserve the right to charge a small fee for such access. Any enquiries or requests should be directed to The Royal Bank of Scotland plc, BNY Mellon House, Ingrave Road, Brentwood, Essex CM15 8TG.

22. HMRC and fraud prevention agencies22.1 You authorise us to provide HMRC with all relevant particulars

of the Direct Account, ISA and its investments, which HMRC may request at any time.

22.2 If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering.

23. Severability If any of these Terms and Conditions are or become invalid or

unenforceable, the remainder of these Terms and Conditions shall remain valid and binding.

24. Governing Law These Terms and Conditions shall be governed by English law

and will become effective on acceptance by us of your signed Application Form. The courts of England and Wales shall have non-exclusive jurisdiction over any disputes arising between you and us that are not resolved by other means.

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To find out more about RBS Autopilot Growth Plan 6, or to order literature, IFAs may call 0800 032 4902. Private investors should contact their IFA.

To find out more about RBS Autopilot Growth Plan 6, or to order literature, IFAs may call 0800 032 4902. Private investors should contact their IFA.

This document is issued and approved by RBS plc for the purposes of Section 21 of the Financial Services and Markets Act 2000. This document is marketing material and is not a prospectus for the purposes of EU Directive 2003/71/EC (the “Directive”) and/or Part VI of the Financial Services and Markets Act 2000. A prospectus has been prepared and made available to the public in accordance with the Directive. Investors should not subscribe for any securities referred to in this document except on the basis of information contained in the prospectus. Investors may obtain copies of the prospectus on the website of the London Stock Exchange and in hard copy at the offices of the issuer. The contents of this document are indicative and are subject to change without notice.

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The financial instruments described in the document are made in compliance with an applicable exemption from the registration requirements of the US Securities Act of 1933. RBS plc is authorised and regulated in the UK by the Financial Services Authority. The Royal Bank of Scotland plc is an authorised agent of The Royal Bank of Scotland N.V. in certain jurisdictions. © The Royal Bank of Scotland plc. All rights, save as expressly granted, are reserved. The Daisy Device logo, RBS, THE ROYAL BANK OF SCOTLAND and BUILDING TOMORROW are trade marks of The Royal Bank of Scotland Group plc. Reproduction in any form of any part of the contents of this brochure without our prior written consent is prohibited unless for personal use only. Registered address: The Royal Bank of Scotland plc, 36 St Andrew Square, Edinburgh EH2 2YB. Registered in Scotland No. 90312.

Securities linked to an index are not in any way sponsored, sold or promoted by any relevant index provider and they make no representation or warranty whatsoever express or implied as to the results to be obtained from the use of the index in connection with the relevant securities. They shall not be liable (whether in negligence or otherwise) to any person for any error in the relevant index and shall not be under any obligation to advise any person of any error therein.

Published July 2012 [CLA]