RBS 2010-sneak-peek-customer-source
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Frances Serrano Frances Serrano - Customer Sales Manager Customer Sales Manager
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This document shows some of the content available on CustomerSource when you are a Dynamics customer.
Transcript of RBS 2010-sneak-peek-customer-source
Frances Serrano Frances Serrano -- Customer Sales ManagerCustomer Sales Manager
CustomerSource key features and benefits
Tour of the site’s navigationTour of the site’s navigation
Demonstrate how to access:Account Information
Knowledge Base
E-Learning
More!
A personalized Web site that delivers business-boosting information 24 hours a day
Self-help tools
Product updates and Product updates and downloads
Training and support services
Business news
Community information
https://mbs.microsoft.com/customersource
Winner!Winner!CustomerSource
Named One of the Top 10 InternationalSupport Websites!
• Business Ready Enhancement Plan
• Business Ready Advantage Plan
• Business Ready Advantage Plan Plus
• Software Assurance
All Microsoft Dynamics Customers Current on a Service Plan
Service Plans for: Microsoft Dynamics AX
Microsoft Dynamics CRM
Microsoft Dynamics CRM Online
Microsoft Dynamics NAV • Software AssuranceMicrosoft Dynamics NAV
Microsoft Dynamics GP
Microsoft Dynamics RMS
Microsoft Dynamics – Point of Sale
Microsoft Dynamics SL
Microsoft Dynamics Entrepreneur Solution
Microsoft Small Business Financials
Microsoft C5 and C5 Light
Microsoft XAL
Benefits of Being Current on Your Service Plan:Benefits of Being Current on Your Service Plan:
• Provides continued access to CustomerSource
• Keeps you updated with information • Keeps you updated with information about upgrades and updates
• Enhances your productivity and enables self-sufficiency
Activate or update your CustomerSource account Activate or update your CustomerSource account to access the benefits of your plan today!to access the benefits of your plan today!
View an online “Tour”
Get registered
For step-by-step instructions on how to activate your account, go to:
https://mbs.microsoft.com/public/joincustomersource
https://mbs.microsoft.com/customersourcehttps://mbs.microsoft.com/customersource
With With CustomerSourceCustomerSource, you can access:, you can access:
• Online training • Updates • Information • Downloads• Online training • Updates • Information • Downloads
View an online “Tour”
Learn more! Go to: http://www.microsoft.com/Dynamics/demos/customersource/index.html
Add others in your organization
Share CustomerSource tools and resources with others. One registered, click on the
“help” tab on the site or go to: https://mbs.microsoft.com/customersource/newsevents/news/generalnews/invite_csusers_eng.htm
What is Knowledge Base?
Troubleshooting for Frequent IssuesHot fixes and workarounds
Short How-To DescriptionsStep-by-step tips and tricks
E-Learning
Instructor-led TrainingCertifications
Knowledge and Productivity
E-Learning
Learning Plans
Training Materials
Certification Exam Preparation Guides
Role TailoredNewsgroups
Forums
Product SuggestionsUser Groups
Microsoft WebcastsBlogs
Articles
N2
Slide 9
N2 Arlin and KatieNwarner, 12/21/2007
Tour of Tour of CustomerSourceCustomerSource
●● CustomerSourceCustomerSource can save you time by providing can save you time by providing a onea one--stop resource for quick and easy access to stop resource for quick and easy access to a onea one--stop resource for quick and easy access to stop resource for quick and easy access to information that helps you maintain and expand information that helps you maintain and expand your business management solution.your business management solution.
Steve Chapman Steve Chapman [email protected]@rosebizinc.comRebecca Bunas Rebecca Bunas [email protected]@rosebizinc.comFrances Serrano Frances Serrano [email protected]@rosebizinc.comCarmen Wilson Carmen Wilson [email protected]@rosebizinc.comCarmen Wilson Carmen Wilson [email protected]@rosebizinc.com
San Diego office: 888San Diego office: 888--794794--94019401
Los Angeles office: 323Los Angeles office: 323--634634--78007800
●● Visit our Twitter site at Visit our Twitter site at http://www.twitter.com/rosebusinesssolhttp://www.twitter.com/rosebusinesssol
●● Blog with us at Blog with us at http://www.rosebizinc.com/gpbloghttp://www.rosebizinc.com/gpblog
●● www.rosebizinc.comwww.rosebizinc.com
