RB Windsor & Maidenhead - Civil Society Innovation Network 1st dec 2011
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Transcript of RB Windsor & Maidenhead - Civil Society Innovation Network 1st dec 2011
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The Big Society and the Royal Borough of Windsor and Maidenhead
Civil Society Innovation Network: Session one, Transforming Services – 1 December 2011
Presentation by Andrew Elkington, Head of Policy & Performance
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This is not about Big Society as a national blue print.
This is a story of defining and developing the Big Society in a specific area and in so doing approaching the delivery of council services in a different way.
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• First Council in the country to post expenditure over £500 on its web site.
• First Council in the country to introduce a
recycle bank – incentivising residents to recycle.
Some background about RBWM
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Moving away from simply a consumerist model of services…
To one where there is a perceived value in behaving in a specific way which leads to beneficial outcomes.
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Some more background…
• Big Society launched in Liverpool in July 2010
• RBWM chosen to be a Vanguard Big Society authority
• Approach was to locally define the offer.
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Residents and Communities - the original vision
Existing Initiatives
Projects Residents
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Residents and Communities - the original vision
Projects ResidentsExisting
Initiatives
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Use of volunteers across the council
• Libraries - shelf stocking, summer reading challenge
• Legal services - general administration
• Foster careers
• Leisure - working in the crèche, basket ball and swimming coaches
• Adopt a Street
• Services for Families and Young People - YOT, Youth Service, Family Support Services and Partnership, Youth club sessions, supporting young people, mentoring young people, parental support etc.
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Residents and Communities - the original vision
Existing Initiatives
Projects Residents
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Residents and Communities - the original vision
Existing Initiatives ResidentsProjects
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RBWM Big Society Projects
• Night Time Economy/Licensing• Adopt a Street • Devolution to Parishes• Participatory Budgeting• Transparency• Hydro-Power• Incentive Scheme • Ways into Volunteering• Guildhall Volunteering• Project CareBank
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RBWM Big Society Projects
• Night Time Economy/Licensing• Adopt a Street• Devolution to Parishes• Participatory Budgeting• Transparency• Hydro-Power• Incentive Scheme • Ways into Volunteering• Guildhall Volunteering• Project CareBank
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www.rbwm.gov.uk
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RBWM Big Society Projects
• Night Time Economy/Licensing• Adopt a Street• Devolution to Parishes• Participatory Budgeting• Transparency• Hydro-Power• Incentive Scheme • Ways into Volunteering• Guildhall Volunteering• Project CareBank
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Adopt a Street
• Community based volunteering scheme centres on environmental projects such as litter collection, graffiti removal
• Minimal infrastructure response required from the council
• The proposition is…if you want to become involved the council will support you
• Currently some 600+ volunteers including a number of schools and businesses involved.
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Working with Nectar on Incentive Scheme
• Building on previous work that RBWM has done with Recycle Bank
• Currently developing a business case with Nectar to offer reward points for volunteering activities in specific areas including (together with Thames Valley Police) special constables, Adopt a Street volunteers, volunteering in general and channel management across the Council
• Scheme to be launched as a prototype trial.
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Devolution of Services to Parishes
• Parishes presented with a ‘menu’ of service options.
• Services could be shaped or run.• Services we are currently shaping include
street lighting scouting, maintaining public conveniences, s106 spend and street cleansing.
• The learning point…don’t assume that people are hungry…
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Project CareBank
• Prototype project• One hour of volunteering is awarded with one
credit which can be exchanged for other activities or banked
• Japan has been running various schemes like this for some years
• The banked care time can be exchanged for other caring or assistance activities for friends and family
• Personalisation is a key driver• RBWM has contracted with WRVS to run this
scheme from January 2012.
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Residents and Communities - the original vision
Existing Initiatives
Projects Residents
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Residents and Communities - the vision developed
Projects Residents / Schools /
Businesses
• The council still needs to be a participant
• However bottom-up idea and initiative generation becomes more important.
Current Initiatives
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…and some other things
• Open days and consistent dialogue with residents particularly around ‘blockages’.
• The creation of a new social enterprise to build capacity within the community sector.
• Together with parishes looking at recruitment – how we can broaden the base.
• Community use of under used buildings (asset transfer?).
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Things we now know…
• This is not ‘the answer’ it is one approach
• Seeks to increase involvement and control of / for local communities
• …with the council as an enabler and supporter
• ….with the resident a contributor / shaper as well as consumer
• It acknowledges that much activity is already taking place – and seeks to build on it
• But it seeks to do so at relatively low cost to the council and in a sustainable manner.
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Thank you…