Rapidly Responding to Opportunities
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Transcript of Rapidly Responding to Opportunities
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RAPIDLY RESPONDING TO OPPORTUNITIES
letting customers’ needs drive the business
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Emerging markets are ripe for disruption
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TURKEY IS AMONG THE WORLD LEADERS IN B2C ECOMMERCE GROWTH
5%+ Expected GDP Growth
for 2012-2015
75MM
People
$450BN
Retail Market Size 28YRS Average Age
50%
Pop 15-45yrs
11% Total consumer spending
CAGR 12-15E!
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20MM Visits per Month
7MM
Members
45%
2014 Growth 500,000 SKUs
34% YOY Growth in 12 Years
1M Products Shipped &
Reviewed Each Month
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THE LARGEST PLAYER IN THE TURKISH B2C
ECOMMERCE MARKET
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“If the change happening outside your company is far more unsettling than the change happening
inside it, you’re not innovating at all. You’re
being left behind.”
— Doug Stephens
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WORKING TOGETHER TO TRANSFORM A
BUSINESS
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Know Your Limitations
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Know Your Limitations
Know Your Market
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Know Your Limitations
Know Your Customers
Know Your Market
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Know Your Limitations
Know Your Customers
Know Your Market
Know How Your Organisation Impacts the Customer
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NEW PLATFORM
UNDERSTAND BUSINESS
RESPONSIVE STOREFRONT
UNDERSTAND CUSTOMER
MARKETPLACE UNDERSTAND MARKET
ORGANISATIONAL TRANSFORMATION
UNDERSTAND CULTURE
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VISION OPERATIONAL EXCELLENCE
LEADERSHIP THROUGH
INNOVATION
CUSTOMER SATISFACTION
GROWTH THROUGH
TECHNOLOGY
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THANK YOU