Ramco's Services Resource Planning

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Ramco Services Resource Planning

3All Rights Reserved. © Copyright 2013. Ramco Systems.

Capital vs. Human Asset

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Are we trying to solve problems of a Human Asset intensive industry with an ERP designed to address Manufacturing needs?


Services Industry has specific needs

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ITeS/KPO • Outcome / Output based accounting• Process view as against Project• Rate cards• Resource visibility and demand and supply management

• Contract and Rate Card Management

• Consultant Management• Supplier Direct Invoicing

Consulting

• Resource Management• Accruals• Tracking DSO• Multi-Country / Multi-Currency operations

• MIS Dashboard

IT Services

Staffing • Reconciliation and Billing challenges• Bulk handling – Recruitment / Payroll• Addressing multiple end-customer operations


And have a Hairball solutionWith multiple points solutions

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OPERATIONS

CRM

ANALYTICS

HCM

PROJECT MGMT.

FINANCE

INVENTORY

Integration issues can be a serious drain… and information integrity… ‘Questionable’


Imagine an integrated solution for Services Industry …

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1Contract based work – T&M, Milestone engagements

2Managing Multiple currencies, multiple countries, multiple projects

3Managing resource allocations and their time

4Workflow for approvals with exception limits

5Service billing for right amount at the right time based on timesheet

6Customer based invoice formats

7Profitability at various dimensions like Business segments, region, employee levels


Ramco now offers …

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ERPSServices Resource Planning


The Solution

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Project Mgmt.

& Tracking

Sales ProcurementHCM & Payroll Financials

Contact to Contract

Requisition to Release

Execution to Billing

Quote to Cash

C2C

R2R

E2B

Q2C

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RAMCO SERVICES RESOURCE PLANNING – PRODUCT GUIDE

Procurement Inventory Professional Services Finance & Accounting HCM

Project Management

Resource Management

Timesheet Management

Milestone Management

Project Expense Management

Project Budget

Procurement Administration

Sourcing & Purchasing Services Contract

Inventory Administration

Warehouse Management

Revenue Recognition Workforce Management

Recruitment

Talent Management

Employee Development

Payroll & Benefits

Planning

General Accounting

Receivables Management

Payables ManagementFixed Assets Management

Management Accounting

C2C E2B

Consolidation

Enterprise Add-ons

Data UploadsEmbedded Workflow

Analytics eSignature DeviceIntegration

SOA Integration / Collaboration

Advanced Reporting

Powered by Ramco VirtualWorks®

Mobility Extension Toolkit

Wizard Interface

Advanced Planning & Optimization

Product Guide Rev. 23NOV2012

Workforce Planning

Q2C R2R

Services PO

Project Controlling & Profitability

Project Asset Accounting

C2C – Contact to ContractE2B – Execution to BillingQ2C – Quote to CashR2R – Requisition to Release

Lead Management


Contact to Contract - addresses the cycle from Sales till Contract

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Capture end to end activities to track the sales cycle from C2C

Full cost estimation & profitability simulations

Maintain Contracts, Terms, Billing Schedules

Manage customer engagement events , issues, & communication

Seamlessly hand off to execution and stay linked on delivery Analyze Pipeline and Opportunity status

Track service line success rates

Have complete Account Status visibility

Forecast Order Booking, Revenue, Resource Demand

MSASOWRate CardMilestones……


Requisition to Release – Manages your resources optimally

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Skill and resource inventory

Demand consolidation across Projects, Pipeline , Forecast

Supply Visibility internal & external

Real time Resource Disposition view

Hiring Plan integrated with Demand Gap

Demand Supply Analysis

Resource and Infrastructure Utilization

Bench/Capacity gap analysis

Resource forecast


Execution to Billing – streamlines your project operations & accruals

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Planned versus actual Costing

Real-time Project profitability

Cash Flow Projections and Residual efforts

Alerts and Events

Project revenue analysis

Execute to bill for T&M, Fixed Bid, Milestone Based work delivery

Plan and track performance against milestone and schedules

Book Times and report Work Completion, take them through approval workflows

Consolidate & Work / Time reporting and Generate Invoices with one click

Integrate with Project Management: MS Project, Primavera, for detailed scheduling and control


Quote to Cash – Quantifies and help realize your earnings

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Profitability at Group, BU, LOB, and Delivery Center Level

AR, Ageing, DSO drillable to Sales Persons, Projects

Cash flow simulations for Project scenarios

Cost Controlling against Budgets

Revenue Recognition in line with IFRS & US/Indian GAAP

Multi Currency transactions in a project

Multi Finance Book, Multi Company Transactions and Consolidation

Integrated Accounting with Receivables and Payables

Budgetary Controls on Project Expenditure with Role Specific override facility


Role Based Dashboards

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• Billing & Collection• Manpower deployment plan• Residual Effort• Project status review• Time booking

• Project Review Status• Order Booking per quarter –

multi dimensional• Time booking planned vs

actuals• Residual Efforts per project

• Monthly Billing• Collection past due• Revenue booking details• Geo –wise cost & revenue• Revenue – Multiple

dimensions LOB, department

• Quarterly Performance• Revenue & cost – geo &

quarter wise• New Customer & Sales• DSO• Margins

ExecutiveManagemen

tFinance

PMOProject

Manager


Key Differentiators

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Project Management tightly integrated with HCM & Financials

Comprehensive Project Tracking with revenue recognition

Support for both Milestone and T&M based project model

Optimized Resource Utilization across Projects

Multiple Currency, Multiple Company & Multiple Location Configuration with global consolidation

Multiple Rate Cards Configuration

Integration with MS-Project/Primavera


The MUSIC behind SRP

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17© Ramco Systems www.ramco.com

Mobility – Transactions on Mobile


Workspaces – One screen does it all

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Recruiter HR Manager Project ManagerEmployee Finance Manager Supervisor

Analytics

Visualization

Transaction

Optimization

Role-Based WorkSpaces

19All Rights Reserved. © Copyright 2013. Ramco Systems. 19

Casual Leave

PrivilegeLeave

Transactional Analytics

Transaction History

Actual Data Entry

CommonActions

FrequentlyAccessed

Functional Groups


Wizard Interface

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Making Business Social – using Online Collaboration

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• Common platform for resources working on a

project to discuss and share ideas

• Interactive knowledge sharing mechanism

• Enhanced resource productivity and teamwork

• Task assignment made quick and easy

• Option to share a task among team members

• Helps stay connected with customers


Workforce Management aligned to business needs

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Location Based

QRCode

GoogleMaps

Location Based

NFC Cards

Phone as a Kiosk


Global payroll aggregation now with in-memory power

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Employee Level Exceptions

Payroll

Payset, Process Period, Compensation, Emplacement Details

Employee Setup

New Hire

Separation

Promotion / Transfer

Salary Accounting

Salary Payment

Performance Incentives

CountrySpecificTax

Expense Claims & Benefits

Paid Time Off / Leave Encash

Attendance & Overtime

Loans & AdvancesAwards &

Rewards

Arrears & Increments

40+Countries

Payroll

India APAC Australia MEA UK USA


MINNAL - In-memory processing engine

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World’s Largest Staffing Company

India’s Operations – 85 Branches, 110,000 Associates, 1,500 Clients

Bulk Payroll Processing in the window 21st to 5th of the months

Tremendous rush to run Payroll to simulate Invoice Generation

Huge volumes lead to processing capacity outages


Context Aware Analytics

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To handle multiple divisions with diversified business process

Able to manage multiple businesses staffing, recruiting, engineering services with a single solution and flexible enterprise modeling. Client specific invoice formats made their life easy

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Managing multi-currency, multi-location operations through multiple disparate systems. Time sheet based billing

Flexible taxation, timesheet integrated with billing gave an edge and improved their end to end operations.

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Handling multiple disparate solutions, generating complex billing mechanism

Rate card configurator gave a huge relief through automated billing

Handling multi country and multi currency reduced the reconciliation efforts drastically

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Their HR Services are Project specific – leave, benefits, and payroll are tuned to the project at hand

KPMG has been using it successfully for 3 years and believes that the level of automation / accuracy has increased.

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Unique business processes, handling over 1500 client’ invoices & 50,000 associate’s payroll

Successfully connected all 75 branches across India Invoice and Payroll run successfully for 150,000 employees every month


Thank you

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Thank you

Ramco's Services Resource Planning

Technology

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