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Ramco ERP on Cloud DMS for Auto Industry

Prepared By: BCG Date: 12th December 2012

Location: Chennai

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Disparate systems and nomenclatures used by different dealers

How to do forecasting of sales

Servicing done by the dealers is not satisfactory

How to standardize dealer selection process

Different dealers are pricing differently resulting in customer dissatisfaction

How to track dealer’s part and vehicle inventory for better inventory planning

Will this dealer be able to payback

If You are Automobile Manufacturer(Principal)

you will be worried thinking

How to audit and rate my dealers

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There is no standard procedure defined by the OEM

How to get the history of vehicle servicing if it is done with other dealer

How can I keep a track of all sales enquiry for a necessary follow up?

How can I get parts from other dealers in case of emergency

So much documentation for the warranty claim?

How to plan my service station for completing all the jobs?

How can I sell my excess inventory to other dealers?

A Dealer’s concerns

How can I purchase vehicles from other dealer for urgent delivery

Is there any forum where I can register and track status of my problems ?

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Ramco ERP on Cloud - DMS

4

Ramco ERP on Cloud

DMS

De- Centralized Administration

Single Standardized

Solution

Consolidated Reporting &

Analytics

Data Security

&

Data Segregation

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Dealer

Exclusive domain

Generic requirements for DMS

5

Principal

Exclusive domain

Process standardization Category wise controls & network

administration Selective information gathering Business analytics

Input for masters & auto fetch, with Insulated operational area

Increase operational efficiency Improve revenue generation

analytics

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Ramco DMS – Offerings

Service Management CRM

Spares Management

Vehicle Management

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Warranty Management Finance

Plant Maintenance

Dealer Development

Ramco DMS – Offerings

ERP ON CLOUD – DMS

Sales Service

Management

Spares

Management CRM Inventory

Maintenance

Management

Finance &

Accounting

Service Administration

Job & Package

Recall Management

Mobile Service

General Accounting

Receivables Management

Payables Management

Fixed Assets Management

Equipment Induction &

Setup

Preventive Maintenance

Predictive Maintenance

Shutdown / Outage

Management

Work Management

Make Details

Model Details

DMS Sales Process

Model administration

Demo Model Management

Strategic Planning & deployment

Customer facing process

management

Pro-active customer contact

Spares Administration

Sourcing & Purchasing

Spares Stock Transfer

Sale order

Shipment & Return

Customer Support

Performance Monitor & Analysis

Budgeting

Loyalty Administration

Management Accounting

Depots

Reliability & Review

Enterprise Add-ons

Data Uploads Embedded Workflow

Analytics eSignature Device Integration

SOA Integration / Collaboration

Advanced Reporting

Powered by Ramco VirtualWorks®

Mobility Extension Toolkit

Wizard Interface

Advanced Planning & Optimization

Product Guide Rev. 23NOV2012

Dealer

Development

Dealer Induction process

Dealer Life cycle Management

Working Capital Management

Training & Development

Dealer Complaint handling

Channel Finance

Sales Planning

DMS Purchase Process

Warranty

Management

Warranty Administration

Extended warranty

Management

Warranty launch from job card

Product Guide – Dealer Management System

Reminders & Appointments

Job Card

Invoice

Inventory Administration

Inventory Analysis & Planning

Warehouse Management

Physical Inventory &

Cycle Counting

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• Proven Market leader in Cloud Market in India.

• World class product on State of art technology.

• Embedded Analytics to provide for an online view of Dealer net work.- Integrated View of entire Supply Chain Management Process.

• Committed R&D team ensuring evergreen DMS on the cloud.

• IT team can be trained on tools to customize the product.

• Ramco’s proven implementation team for Quick roll out of solution across dealer network.

• Product compatible for global needs.

• Scalability – Ability to roll out Dealer solutions quickly

• Option to extend Ramco OnDemand value added offerings solutions like HR etc to Dealers.

• Co-exist with existing Systems – Ability to Integrate with third party systems

• Integrated DMS solution accessed through multiple devices like I pad, Mobiles.

• Ramco’s global bandwidth for scaling purposes.

Ramco’s Value Proposition

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Why Ramco?

Product Features

Comprehensive, End-to-end With Powerful Analytics

Value for Money

10% of on-premise TCO

Faster Services

Quick response to change requirements

Flexibility

Align the solution to Help you r business leap ahead

Work from Anywhere

Mobility with unmatched usability

Domain Expertise

Focus on Automobile Industry

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Thank you

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