Rajendra_Dhavale

8/4/2019 Rajendra_Dhavale

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Standards,

Interoperabilityand

e-Governance

ArchitectureRajendra Dhavale


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Main Discussion Points:

> Challenges for e-Governance Architecture

> Need for Standards and Interoperability for Public Sector

> Architectural Frameworks for Integrated e-Government

> Recommendations


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> Recommendations


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Key Elements of eGovernanceArchitecture

> eGovernance Applications

> SDC

> SWAN

> CSCs
http://infothela.exe/


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Deliver eGovernance as a Service


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SWAN

SDC

eGov

Application

CSC

Challenges and the need forInteroperability

> Interoperability is connecting people,data and diverse systems.

> The term can be defined in a technicalway or in a broad way, taking into

account social, political andorganizational factors


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> Recommendations


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Standards usually evolve from BestPractices

> Best Practices also evolve

> The most efficient (least amount of effort) and effective(best results) way of accomplishing a task, based on

repeatable procedures that have proven themselves overtime for a large number of people


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Leapfrog the learning curve

> Trying to improve quality ofservice by yourself ?

> Industry Standards !! Why reinvent the wheel ?

Tried & Tested, Process driven

Universal benchmarks

> Look at Manufacturing Successfully pursued ISO 9000

Standards for over a decade !


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Chinas leap into manufacturing

on the back of ISO 9000 Standards

Chinese marketopened up in 1978

1,250 in 197819,000 by end 99

96,715 by end 03


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A strategic move by the Chinese government

>In a written speech , Chinese Vice Premier WuBangguo said that an important element of

the country 's economic and technicalpolicy is the adoption of international

technical standards and advanced standardsin order to improve Chinese products andservices and boost international trade.

Peoples Daily Online 22 Oct 1999


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Standards in IT

PrivacyISO17799

ITIL

COBIT

BS7799

COSO

eSCM

CMM

PAS46

BS15000

PMMI

-Service delivery impacts the entire IT ecosystem

-How do we manage it to become more consistent & predictable ?

-Replicate the successes from Manufacturing !

We will focus on the 2 which have had the most profound impact


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Standards in IT

Privacy ISO17799ITIL

COBIT

BS7799

COSO

eSCM

CMM

PAS46

BS15000PMMI

We will focus on the 2 which have had the most profound impact

-Service delivery impacts the entire IT ecosystem

-How do we manage it to become more predictable ?

-Replicate the successes from Manufacturing !


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> Security Policy> Organization of Asset and

Resources

> Asset Classification and

Control> Personnel Security

> Physical and EnvironmentalSecurity

> Communications andOperations Mgmt

> Access Control

> System Development and

Maintenance> Business Continuity Mgmt

> Compliance

- Defines 127 security controls structured under 10 majorheadings which contain further detailed controls and in total

create 5000+ controls and elements of best practice

IT Security Standards BS7799/ISO17799


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> BS 15000 is the world'sfirst standard for IT ServiceManagement.

> The standard specifies a set

of inter-relatedmanagement processes

> The ITIL (IT InfrastructureLibrary) forms the basis of

the BS 15000 standard.

> Evolution of ITIL v3 Morepractical How toguidance

IT Service Management Standards BS15000
http://www.bs15000.org.uk/what.htmhttp://www.bs15000.org.uk/what.htm


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> Recommendations


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ViewsTailored

to Users andtheir Access

Needs

FlexibleAccess

to BroadApplications

Plan

Procedure

Deploy Secure

Prevent

Fix

Diagnose

UbiquitousAccess to

InformationRegardlessof Source

Web Services Interface

Data Transparency Services

eGov Applications - Service-oriented Architecture


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GOVERN MANAGE SECURE

UNIFIEDSERVICEMODEL

For SDC, SWAN, CSC - A Unified Service Model


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Unified Service Model

Common View of a Service

>360 view into technology,assets, people, projectsand processes

> Insight into therelationships betweencomponents

> Integration across Govern,

Manage and Secure>Based on ITIL v3 & BS

7799 standards & bestpractices

GOVERN MANAGE SECURE

UNIFIEDSERVICEMODEL


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> Recommendations


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Recommendations / Key Takeaways -And a brief on who we are

> Build-Time eGov Apps SOA

> Run-Time SDC, SWAN,

CSC ITIL v3, BS7799

Enterprise Class ProductSuites

> Unify & Simplify> Learn how CA can help

you drive business valueat

http://www.ca.com/eitm

About CA:

Mission: Transforming the way the

world manages IT Independent software provider

30 years in IT management

14,000+ employees

Customers in more than 140countries
http://www.ca.com/eitmhttp://www.ca.com/eitm


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Questions?

[email protected]

Rajendra_Dhavale

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