Raj Patel - nwpgmd.nhs.uk Raj Patel.pdf · Raj Patel •Medical Director NHS England Greater...
Transcript of Raj Patel - nwpgmd.nhs.uk Raj Patel.pdf · Raj Patel •Medical Director NHS England Greater...
Raj Patel • Medical Director NHS England Greater Manchester
• Responsible Officer / Regulation & Revalidation
• Controlled Drug Accountable Officer
• Host of Strategic Clinical Networks & Senate for Greater Manchester, Lanc’s & S.Cumbria
• Senior Clinical Sponsor for Healthier Together
• Manchester Graduate 1985, GP since 1993
• LMC / PCG / PCT / SHA / DoH / CCG
Twitter @Dr_Raj_Patel
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Medical Leadership in
The Changing NHS
Dr Raj Patel Medical Director
Greater Manchester Area Team 7th November 2013
Twitter @Dr_Raj_Patel
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Change is the only constant in
the NHS
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NHS | Presentation to [XXXX Company] | [Type Date] 7
What Makes a Leader?
• Others make you a leader
• Leaders are made by followers
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It always seems impossible until
it’s done
Nelson Mandela
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1998
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It’s usually cock up and not conspiracy
People don’t go to work to do a bad job
or deliberately harm people
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You must be the change you wish to see
in the world
Mahatma Gandhi
NHS | Presentation to [XXXX Company] | [Type Date] 13
Always try to understand the other person’s view……
Really understand it…….
See what they see
Feel what they feel
How would I feel, How would I react, if I were in his shoes?
Ian McCrae
Chair of Making It Better
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99 percent of all conflicts are about
the misunderstanding of words
used in different contexts
“I do not like that man……..I must
get to know him better”
Abraham Lincoln
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People are moved when your interactions with you always
leave them feeling a little better
“Dynamic Spread of Happiness in a Large Social network”
“Emotional Contagion”
BMJ 2008