Rahul Trivedi Resume - July 2016

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RAHUL TRIVEDI Mobile: 7055711888/9999663360 E-Mail: [email protected] PGDBM (Marketing) with 14 Yrs experience, Seeking Assignments in Sales & Marketing, Business Analysis,Compliance, Customer Relationship Management with an Organization of Repute (Location Preference–Lucknow/Farrukhabad/Agra/Bareilly/Jaipur) ______________________________PROFESSIONAL PROFILE_____________________________ 14 years of experience in Marketing, Business Development, Compliance and Client Relationship Management. Experience in managing general banking functions in co-ordination with internal / external departments for smooth business operations. Developed competency in implementing strategies towards enhancing business volumes and growth. Proficiency in monitoring compliance and maintaining long-term customer relationships through the provision of high quality service. Possess excellent interpersonal, communication and organisational skills with proven abilities in training & development, customer relationship management and planning. ______________________________CORE COMPETENCIES______________________________ Formulating corporate goals, short & long term budgets; developing business plans for accomplishment of target and goal of the organisation. Taking adequate measures for maintaining balance between the available funds and the requirement, meeting pre-set revenue / profitability norms. Conceptualising and implementing the competent strategies with a view to penetrate new acquisitions and expand existing ones for a wide range of banking products / services. Managing the overall functioning of processes and implementing adequate measures to maximize customer satisfaction level. Ensuring compliance with statutory requirements laid by acts governing banking regulations. Managing credit functions such as retail assets and limits to individuals and corporates. Ensuring activation of each resource in the branch Formulating standard operation procedures by studying the requirement, level, activities, monitoring performances, etc. Creating and maintaining healthy & learning environment ensuring the creative & operational development of employees. ______________________________CAREER CONTOUR _____________________________ Since March 2016 HDFC Bank Ltd Branch Manager Accountabilities Responsible for managing business of the branch and supervise service to all bank customers i.e. Retail Liability, Branch Banking, Retail Banking Ownership of P & L of the branch along with number targets for the branch Profit Centre Management Strategic Planning Operations Management Sales & Marketing Business Development Relationship Management

Transcript of Rahul Trivedi Resume - July 2016

Page 1: Rahul Trivedi Resume - July 2016

RAHUL TRIVEDIMobile: 7055711888/9999663360E-Mail: [email protected]

PGDBM (Marketing) with 14 Yrs experience, Seeking Assignments in Sales & Marketing, Business Analysis,Compliance, Customer Relationship Management with an Organization of Repute

(Location Preference–Lucknow/Farrukhabad/Agra/Bareilly/Jaipur)

______________________________PROFESSIONAL PROFILE_____________________________

14 years of experience in Marketing, Business Development, Compliance and Client Relationship Management.

Experience in managing general banking functions in co-ordination with internal / external departments for smooth business operations.

Developed competency in implementing strategies towards enhancing business volumes and growth. Proficiency in monitoring compliance and maintaining long-term customer relationships through the

provision of high quality service. Possess excellent interpersonal, communication and organisational skills with proven abilities in training &

development, customer relationship management and planning.

______________________________CORE COMPETENCIES______________________________

Formulating corporate goals, short & long term budgets; developing business plans for accomplishment of target and goal of the organisation.

Taking adequate measures for maintaining balance between the available funds and the requirement, meeting pre-set revenue / profitability norms.

Conceptualising and implementing the competent strategies with a view to penetrate new acquisitions and expand existing ones for a wide range of banking products / services.

Managing the overall functioning of processes and implementing adequate measures to maximize customer satisfaction level.

Ensuring compliance with statutory requirements laid by acts governing banking regulations.

Managing credit functions such as retail assets and limits to individuals and corporates.

Ensuring activation of each resource in the branch Formulating standard operation procedures by studying the requirement,

level, activities, monitoring performances, etc. Creating and maintaining healthy & learning environment ensuring the

creative & operational development of employees.

______________________________CAREER CONTOUR _____________________________

Since March 2016 HDFC Bank Ltd Branch Manager

Accountabilities

Responsible for managing business of the branch and supervise service to all bank customers i.e. Retail Liability, Branch Banking, Retail Banking

Ownership of P & L of the branch along with number targets for the branch Development of new deposit and loan business, provides a superior level of customer relations and

promotes the sales and service culture through coaching, guidance and staff motivation Responsible for attaining established Bank and branch goals through active participation in sales

management Facilitate regular employee meetings to discuss goals, disseminate company information, discuss

operational issues, etc Responsible for the general maintenance of the facility. Ensure that all security procedures are strictly

followed, branch is operationally sound, and satisfactory audits are achieved Comply with all departments and company policies, procedures and regulations.

Profit Centre Management

Strategic Planning

Operations Management

Sales & Marketing

Business Development

Relationship Management

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Feb’11-Mar'16 Axis Bank Ltd. Branch Sales Manager

Accountabilities

Handling Trust Relationships, Foreign Ltd Companies, Small and Mid Size Corporates & Educational Institutions by providing customized solutions to satisfy all of their banking needs"

Planning and conducting sales activities to attain numbers and value targets for the allocated branch through a team of Business Development Executives & Assistant Sales Managers in accordance with agreed business plans.

Liaising with the branch staff to ensure the optimum output Analyzing the inputs and respective outputs and further strategizing the business activities Ensuring sourcing of quality acquisition by maintaining the depletion rate within agreed limits Running branch level contests for the branch staff to aid business development and managing existing and

new customers in terms of service aspects and product penetration with strict adherence to KYC norms.

Notable Credits

Always been in top 3 at Cluster level in terms of numbers and values One of the highest contributors in Life Insurance Business at Circle level in the year 2012-13 and and

thereby helped the branch in achieving Revenue Budgets in Third party products segment Circle level recognition for acquiring project office account of Foreign Ltd Company “Shaft Sinkers Mauritius” Recognition at circle level for acquiring complete banking relationship of the trust “Delhi Sikh Gurudwara

Management Committee” Promotion of 3 subordinates within 2 years without any extension

Apr’07-Jan’11 ICICI Bank Ltd. Manager Sales-Deposits

Accountabilities

Planning and conducting sales activities to attain numbers and value targets for the allocated branch through a team of junior officers and Sales officers in accordance with agreed business plans.

Ensuring sourcing of quality accounts by maintaining the depletion rate within agreed limits. Liaising with the branch staff to aid business development and managing existing and new customers in

terms of service aspects and product penetration with strict adherence to KYC norms.

Notable Credits

Won regional and zonal level contests in 2007 and 2008, handled 11 branches in West Delhi in alternate channel & made a history by achieving 50 savings accounts in two days by conducting Jogger's park activity with Branch Team in Sec-23 Gurgaon Branch in 2008.

Successfully became first Sales Manager of sourcing Life Insurance business first time in Delhi-Gurgaon Region in Household vertical in the year 2008.

Provided 70% contribution to fee income at regional level among 13 Sales Managers in year 2008-09 in Dwarka-Gurgaon Region.

Achieved “Swabhimaan Trophy” and certificate from Zonal Head by overachieving Budgets by 140% in FY 2009-10.

Efficiently launched alternate channel in West Delhi by building relationships with the respective Broking houses such as Indiabulls, Religare, Reliance Money, etc.

Handled weekly and monthly contests (for CASA and numbers) for the sales and branch team separately to boost the weekly and monthly numbers.

Organized Health check-up camps, eye check-up camps for Senior citizens (in tie-ups with Senior Citizen forum and Centre for sight) for more penetration into the catchment

May’04-Mar’07 CEAT Ltd., Bangalore, Bhatinda Territory Manager

Accountabilities

Supervising C&F in terms of timely distribution of material and- to monitor work within the company policy Conducting tie-up with automobile franchisees and travel agencies, promotional campaigns and consumer

meets. Ensuring the availability of the material at C&F and collection of the payment within the credit period. Inspection and settlement of claims

Notable Credits

Successfully launched scooter tyre “Secure Neo”(1st robust scooter tyre in the industry) and Lcv Tyre Lug-XL 18PR into Bangalore market

Conducted fitment surveys of truck and non truck segments, tied-up with two wheeler and four wheeler franchisees, service stations, for the bulk sales

Camping and educational activities at Automobile franchisees and participation in consumer fairs, conducting grip contests at LCV and truck stands.

______________________________PREVIOUS ASSIGNMENTS____________________________

May’03-Apr’04 Haldiram Marketing Pvt. Ltd., Delhi Marketing Executive

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Jun’02-Apr’03 Ranbaxy Laboratories Ltd., Bhopal Medical Service Representative

______________________________EXTRAMURAL ACTIVITIES___________________________

Active member of the event organization “The Creators”, Lucknow that promotes dance competitions, Beauty contests, debate and collects funds for charity purposes.

______________________________SCHOLASTICS______________________________

PGDBM (Equivalent to MBA) (Marketing) from Institute of Management Studies, Ghaziabad in 2002 with 60%.B.Sc. from Lucknow University in 1999 with 66%.XII from U.P.Board in 1995 with 65%.______________________________INTERNSHIP______________________________

Company : LML Limited, KanpurTopic : “Comparison between LML & Bajaj Scooters”Period : Jun’01-Jul’01Synopsis: Conducted a market survey under the supervision of Sr. Officer HR.

IT SKILLS- Well versed with windows, MS-Word, MS-Excel.

______________________________TRAININGS______________________________

Completed trainings in: 3 days training program on "Personal Effectiveness". Attended 2 days workshop on "Passion at work". 12 sessions of workshop on "Skill through Drill".

______________________________PERSONAL DOSSIER______________________________

Date of Birth: 28th June, 1980Languages Known: Hindi & EnglishAddress: 5,Quinton Road, Near Shubham Cinema Lucknow-226001