Rabobank First Half of 2019 · Growing a better world together Rabobank wants to make a substantial...
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Digital transformation & innovation Availability Mobile banking 99.8% iDeal 99.8% As measured by NPS Private customers Private banking customers Corporate customers Market shares in the Netherlands remained stable at a high level. Mortgages Savings private sector loan portfolio deposits from customers Community funds and donations: 19 million (Mid 2019) Sustainability Ratings Sustainalytics ESG Rating 2 out of 339 Sustainalytics ESG Risk Rating 2 out of 342 Client Photo We measure the sustainability performance of our clients with an exposure over EUR 1 million 344.9 billion euros 416.2 billion euros View our interim report Satisfaction among our wholesale clients remains high. High levels of client satisfaction among our international rural clients are stable. 'Would you recommend us?' 57 61 53 62 end 2018 mid 2019 end 2018 mid 2019 end 2018 mid 2019 65 51 Our mission: Growing a better world together Rabobank wants to make a substantial contribution to welfare and prosperity in the Netherlands and to feeding the world sustainably. among retail and business clients in the Netherlands has improved. Our Customer Satisfaction GOOD GREAT EXCELLENT (0 - 30) (30 - 70) (70 - 100) 21% 63% 81% 33% Internet banking 99.8% private customers corporate customers Peaks First to be Granted a PSD2 License Peaks, one of Rabobank’s non-banking institution to be granted a PSD2 license by DNB. The IBAN Name Check – - 1.3 billion checks resulting in 72% drop in fraud. Easytrade: Facilitates simple digital currency hedging Fundr: Digital lending based in machine learning komgo: Catalyzing the commodity trade network by providing a fully decentralized interoperable blockchain solution to act as a data exchange for the industry. Innovating for our Customers 1.2 billion euros as of June 30, 2019 Credit ratings remained at a high level Partnerships: - Tent Partnership for refugees - CEO Partnership for Economic Inclusion - Mastercard Farmer Network - Dutch Climate Agreement Talks - XDelft! - Host Round table responsible soy - Biodiversity monitor arable farming in the Netherlands Growing Sustainably Together active online customers Rabobank First Half of 2019 Frontrunner Wholesale clients (A-level) Frontrunner Local Rabobank clients (A-level) 23.8% 6% 1,7 miljard 1,2 miljard
Transcript of Rabobank First Half of 2019 · Growing a better world together Rabobank wants to make a substantial...
Digital transformation & innovation
Availability
Mobile banking
99.8%
iDeal
99.8%
As measured by NPS
Privatecustomers
Private banking customers
Corporatecustomers
Market shares in the Netherlands remained stable at a high level.
Mortgages Savings
private sector loan portfolio deposits from customers
Community funds and donations:
19 million (Mid 2019)
Sustainability Ratings
Sustainalytics ESG Rating 2 out of 339
Sustainalytics ESG Risk Rating 2 out of 342
Client Photo
We measure the sustainability performance of
our clients with an exposure over EUR 1 million
344.9billion
euros
416.2billion
euros
View our interim report
Satisfaction among our wholesale clients remains high. High levels of client satisfaction amongour international rural clients are stable.
'Would you recommend us?'
57
61
53
62end 2018
mid 2019
end 2018
mid 2019
end 2018
mid 2019
65
51
Our mission:
Growing a better world togetherRabobank wants to make a substantial contribution
to welfare and prosperity in the Netherlands and
to feeding the world sustainably.
among retail and business clients in the Netherlands has improved.
Our Customer Satisfaction
GOOD GREAT EXCELLENT(0 - 30) (30 - 70) (70 - 100)
21%
63% 81%
33%
Internet banking
99.8%
private customers corporate customers
Peaks First to be Granted a PSD2 LicensePeaks, one of Rabobank’s
non-banking institution to
be granted a PSD2 license
by DNB.
The IBAN Name Check – - 1.3 billion checks resulting in 72% drop in fraud.
Easytrade: Facilitates simple digital currency hedging
Fundr: Digital lending based in machine learning
komgo: Catalyzing the commodity trade network by providing a fully decentralized interoperable blockchain solution to act as a data exchange for the industry.
Innovating for our Customers
1.2 billion eurosas of June 30, 2019Credit ratings remained at a high level
Partnerships:
- Tent Partnership for refugees
- CEO Partnership for Economic Inclusion
- Mastercard Farmer Network
- Dutch Climate Agreement Talks
- XDelft!
- Host Round table responsible soy
- Biodiversity monitor arable farming
in the Netherlands
Growing Sustainably Together
active online customers
Rabobank First Half of 2019
Frontrunner Wholesale
clients (A-level)
Frontrunner Local
Rabobank clients (A-level)
23.8% 6%
1,7miljard
1,2miljard
