RAAZIQ INSIDE managers keep a tight watch on the factors that affect the office environment and try...

We are trying to improve our market ac‐cess, business activity and liquidity. Our Approach should be to use our collective Capacity for Perpetual learning which should spring Service Excellence in our field of Business. This can help us to set course for a “ Dynamic Growth Strategy” which will lead us to delight our custom‐ers with our Innovative Solution Engi‐neering Capability.

Let me first Con‐gratulate all Busi‐ness units and my colleagues for the Phenomenal Achievements in the financial year ending June2010, Journey has been eventful and en‐during. We are faced with many challenges in the domestics market due to poor secu‐rity situation, weak economy com‐pounded by inter‐national and Re‐gional Volatility. We have re‐sponded by chang‐ing our market strategy and re or‐ganizing our re‐sources.

Inside this issue:

Management’s

Message

1

Management Inside 2

Industry News 3

KMDC 4

RIL Logistics 5

VAD 6

AMMIZA W&L 7

TS & TS 8

AMMIZA Warehouse 9

Photo Gallery 10

Employee Corner 11

Idea of the month 12

Newsletter issue 7 Volume ll . Issue 7

www.raaziq.com 1

RAAZIQ INSIDE

Management’s Message

in other people’s affairs. Do not ask personal questions or try to pry out details that the other person clearly doesn’t want to share. Same goes for official mat-ters that you have been excluded from. If two of your coworkers are having a private conversation,

there is no need for you to get to know what they are discussing. Respect Privacy: You should respect the privacy of your coworkers. Peeking into their cubicles from time to time and steal-ing glances at their com-puter screens is absolutely unacceptable. Moreover

A healthy office environ-ment is essential for the productivity of employees. If the workers are not con-tent with their working con-ditions, it clearly reflects on their performance. A lot of factors affect the workplace environment, most impor-tant being the lack of work-place ethics. In order to make sure that you are not one of those employees who disrupt the office envi-ronment by ignoring basic ethics, go through the list of workplace ethics described below and never go against them. Keep Personal Life Per-sonal: You have to remember to be professional in your workplace. Detailed discus-sions about your personal life with a coworker are highly inappropriate. Even if you are on social terms with a coworker, you do not have to discuss your per-sonal life while you are at work. So keep personal and do not bring your home issues to work. Don’t Be Nosy: Just as you should not dis-cuss your personal life at work, you also have to re-frain from poking your nose

listening to their conversa-tions and looking into their files is something that can make the coworker furious. So no matter how much you want to look into his computer files, Keep in mind that curiosity killed the cat.

Phone Call Etiquette: The most common and the most abundant ethical mis-takes are made when peo-ple are attending phone calls. When you are receiv-ing a phone call, talk in a low voice so that you do not disturb your coworkers.


www.raaziq.com Management Inside 2

Office ethics are very important in making a workplace comfortable and conducive to high productivity. As a result managers keep a tight watch on the factors that affect the office environment and try to retain the em-ployees who contribute positively and replace the employees who disrupt the smooth flow of things. The rules differ from one organization to another, but if you follow the basic ethics given in the article there is a good chance that you will be well liked and appreciated by your coworkers and superiors. Workplace Ethics

Moreover keep you cell phones on silent so that whenever your cell phone rings, your coworkers are not disturbed. While deal-ing with phone calls, make sure that you only attend official phone calls and emergency calls only. Do not call your friends or fam-ily members to chat with them unnecessarily as they only create distractions for the coworkers and cast you as an unprofessional em-ployee. Respect Privacy: You should respect the privacy of your coworkers. Peeking into their cubicles from time to time and steal-ing glances at their com-puter screens is absolutely unacceptable. Moreover listening to their conversa-tions and looking into their files is something that can make the coworker furious. So no matter how much you want to look into his computer files, Keep in mind that curiosity killed the cat.

cent of its exports.

Value Added textile work‐ers demanded a ban on exports of yarn and cot‐ton, so as to meet domes‐tic demand.

A cabinet panel on textiles discussed the issue and decided to impose a regu‐latory duty to improve supplies for value‐added exports worth $10 billion a year.

Government has imposed a 15 percent regulatory duty on exports of all types of cotton yarn, after textile and garment work‐ers complained yarn short‐ages were hurting their businesses and exports.

Pakistan is the world's fourth biggest cotton pro‐ducer but often has to turn to imports to feed its textile sector, which ac‐counts for about 60 per‐

Pakistan faced a shortfall of about 3 million bales this year after estimates that the 2009/10 crop would produce 12.70 million bales against domestic demand which fluctuates between 14 million and 16 million bales.

SOURCE: May 13 (Reuters)

Panalpina Open Dubai Multimodal Logistics Hub

UAE – Shipping and logistics group Panal‐pina has begun oper‐ating from its new 450,000 square feet state‐of‐the art multi‐modal transit and lo‐gistics hub in the Du‐bai Logistics City free trade zone. The com‐pany believe the key position of the facility, adjacent to the new Al Maktoum Interna‐tional Airport and the

Jebel Ali seaport between Dubai city centre and Abu Dhabi, will provide cus‐tomers with improved cost and service efficiencies in the United Arab Emirates and across the Persian Gulf region.

The new facility consists of 30,000 square feet of‐fice space, a 120,000 square feet multipurpose logistics operating area with 10,000 VNA (very

narrow aisle) pallet posi‐tions in a temperature‐controlled ambient envi‐ronment plus 150,000 square feet of lay down area. The facility will be Tapa A (Transport and Asset Protected)certified, it has 23 gates including 1 mega door, 10 dock level‐lers, air cargo pallet roller beds and 45 feet ceiling height.


www.raaziq.com Industry News 3

A cabinet panel on textiles discussed the issue and decided to impose a regula‐tory duty to improve supplies for value‐added exports worth $10 billion a year.

Pakistan imposes 15 per-cent duty on yarn ex-

Shipment handled of M/s Shaeen Impex K M D C s u c c e s s ‐fully han‐dled a recyc l ing plant for M/s Sha‐heen Im‐pex. The job required complete handling of the plant from

transportation, storage, groupage, stuffing, custom clearance to freight for‐

warding. The shipment was for Port Klang, Malaysia. Boiler ship‐ment handling KMDC success‐

fully handled a Boiler plant; 3 boilers for M/s

Razzak Associates. The job again required complete logistic solution. Two boil‐ers were exported to Bangladesh and one was handled from UK.

Mr Mobin Rafiq has joined us as the Sales Executive. He comes from Karachi Cargo Services and has sufficient background on Sea Ex‐port Sales. Ms Sharlene Thomas – she has joined us from Worldwide Energy Logis‐tics. She carries a rich background of shipping and logistic experience. She has also done her Supply

KMDC have managed to im‐prove the existing “Container Security Deposit” system, whereby recoveries in the tune Rs 80M was made. The system has introduced new strategic reporting and also a close liaison with shipping lines has improved.

Chain Management course from PIFFA/FPCCI. Mr Farrukh Aftab has joined

us as the Sales Assistant. He has handled sales management in dotcom companies prior joining Raaziq. Ms Sumaira Irshad has joined us as customer services representative.

She is a graduate from KU.

Container Security Deposit

Container

security

deposit

system

introduced

new strategic

reporting


www.raaziq.com KMDC 4

KMDC Projects Handling

1. Mr. Mobin Rafiq

2. Ms. Sharlene Thomas

3. Mr. Farrukh Aftab

4. Ms Sumaira Irshad

KMDC Hiring

3

1 2

4

This year RIL inbound divi‐sion has handled complete import clearance business of PEL exclusively. Ar‐ranged successfully timely deliveries of their most urgent shipments this in‐cluded one day deliv‐eries for their sea‐sonal imports. RIL’s dedicated clearance team for PEL has shown remark‐able performance in the last three months and custom cleared almost 300 containers at Lahore Dry port..

sengers and 12 million tonnes of cargo. The airport is connected to Jebel Ali Port and Free Zone by a bonded road which cuts transfer times

significantly is a strong sales point. D u b a i World Cen‐tral‐Al Mak‐

t o u m International will play an increasingly impor‐tant role ‐ initially for spot cargo operations driven by customer need and eventually f o r s c h e d u l e d freighter services."

The new airport will open initially for cargo carriers, with passenger operations currently slated to start up at the end of March 2011. When completed, Dubai World Central‐Al Maktoum Interna‐tional will be the larg‐est airport in the world with five run‐ways, four terminal buildings and capacity for 160 million pas‐

PEL Shipments Handling


www.raaziq.com RIL Logistics 5

Dubai World Central - Al Maktoum Airport set to make history-(Ref: AMEinfo.com)

In the long term it will serve as a multi‐modal logistics hub for hub for 12 million tones of freight and a global gateway for the 150 million passen‐gers per annum that are expected to pass through Dubai by 2030.

Mr. Faisal Nazar has recently joined RIL Logistics.

RIL Import Freight RIL Logistics has also started imports freight handling and Mr. Faisal Nazar is looking after the freight matters at this initial stage. Mr. Faisal is a new entrant to RIL Logistics with industry experience of almost 6

RIL’s dedicated team for PEL Custom Clearance at LDP

Syed Hafeez Ahmed

(Manager Operation) Graduate from Punjab 1962 More than 40 year experience of Customs clear‐ance & forwarding Field.

Mr. Sohail Malik (Business Development Manager) MBA from IBA (University of Karachi) 30 year experience in Sales and Marketing.

Telemarketing desk VAD has took another initiative and introduced a separate desk for Tele‐marketing operations under the marketing unit. The purpose and need of this unit is to give

more refined data to the sales team which will help the output both in qualitative and quantita‐tive terms. New Hiring In order to perform functions of the new unit in VAD Ms. Sehar

Farooq has recently joined VAD Marketing unit as a Telemarketer. We welcome her on board and wish her a bright career with Raaziq.

15 days. After getting hold of the complete customs opera‐tions for the whole group, VAD plans to target the for‐warding part of their supply chain Bahu Cotton VAD gained the account of Bahu Cotton with the hard work of Mr. Sajid Hussain after the constant follow up of 7 months. The exporter has regular volumes to Can‐

Bhanero Group VAD gained the account of Bhanero Group with the hard work and constant fol‐low up of almost one year by its leader Mr. Shahid Reh‐man. Bahnero Group is one of the largest exporters of our country with companies like Blessed textiles, Faisal Weav‐ing, Faisal Spinning, Bhanero Textile, Bhanero Energy, S.M. Saeed Goreja & Co under its banner. VAD started off with the custom clearance opera‐tions for its biggest company Faisal Spinning followed by Blessed textiles (the second largest company) within just

ada. Standard Hoisery VAD has recently regained the account of Standard Hoisery with the help of Mr. Atif Tufail. This client switched to a competitor few years back but with the constant follow up, the ac‐count was regained. The cus‐tomer has regular movement to the US.

Gained Business of Valuable Clients by VAD


www.raaziq.com Value Added Division 6

Telemarketing operative under marketing desk of VAD

VAD acquired new client of Bahnero

Group, which is one of the largest exporters of our country with

companies like Blessed textiles, Faisal

Weaving, Faisal Spinning, Bhanero Textile, Bhanero

Energy, S.M. Saeed Goreja & Co under its

banner

earned a net profit of Rs: 12, 83, 470/‐ during the month of May, 2010.

Several lots of containers have been handled during this quarter of M/s Chemi Choloride, Al Nafay In‐ ternational, Newage Chemicals and of Emco Industries. Air freight and door delivery of 8 M tons of shipment of Machinery to Paris / France has also been han‐ dled during this quarter. Project cargo of Descon Engineer ing has been exported by using spe‐ cial equipments to Doha / Qatar. Export department of Ammiza have

cargo from all above sta tions as well as its Cus‐ tom Cleaance from T‐10, Lahore railway station. Ammiza Import De partment: During the current quarter from April till to date, 102 TEUS have been executed. A net profit of Rs 1.2 mil‐ lion have been earned during this time.

For the fist time in the lo‐ gistics history of Pakistan, loading of cement for ex port to India via Wahgah border through Pakistan Railways is being carried out from remote stations. The cargo of D G khan Ce‐ ment, Lucky Cement and of Kohat Cement is being loaded from Kot Addu, Bhakker and Peshawer Railway station Respec‐ tively. Ammiza is looking after the loading of the

AW&L performance and shipment handling


www.raaziq.com Ammiza Warehousing & Logistics 7

Cement export handling Air export and import operations under Ammiza Warehousing and Logistics

Ammiza Air Export Depart‐ment: Ammiza is preparing to launch its Air export operations with immediate effect and for this purpose new hiring is under way; one female candidate has already been selected to look after export operations.

600 TEUS handled in last quarter

Handled 60% share of Cement export to India

During the current financial year, AW&L handled 6725 wagons for export of Cement through Wahgah border which is 161400 metric Tons and almost 60% of the total ex port to India from Wahgah border.

As far as freight management is concerned, AW&L handled 600 TEUS during the last quarter (Apr to June) of the financial year 2009‐2010.

New hiring: Two candidates have been hired, one will look after the operations of Ammiza Import and other will per form Air Export operations.

TEUS handled for last quarter

Its now more than four years that TS&TS is pro viding technical services including equipment for transportation of perish able goods from Karachi to Afghan‐

istan for sun dry parties

abroad. It is for the first

time that TS&TS has entered in to a contract with Unilever Pakistan Limited for collecting, transporting and deliv‐ ering (Primary Delivery) products to be main‐ tained on tempera‐ ture ranging from ‐ 25°C to ‐30° C from Lahore to Kabul ‐ Afghanistan.

All along the route right from Lahore to all the way to Ka‐ bul, operation being super‐ vised by our own staff start‐ ing from loading to delivery including clearing of the equipment and the product. Being a new exposure, it

Salient features of this con‐ tract are as under: Equipment required like Clip on/Underslung gensets, 20”/40” reefers is of our own including technical staff. For transport, trucks being engaged are from Ammiza Transport and in this way various departments comple‐ menting each other. Initially around 10 trips are the estimate for the month and we are confident enough backed by our vast experi‐ ence in the field that these would be raised eventually to a considerable number.

would surely lead other es‐ teem organizations like Unilever Pakistan to come forward and have a deal with TS&TS.

Contract Features


www.raaziq.com TS & TS 8

Primary Distribution of Walls Ice Cream from Lahore to Kabul ‐ Afghanistan

TS &TS has entered in to a contract with Unilever Pakistan Limited for collecting, transporting and deli‐ ering (Primary delivery) products to be main‐ tained on tempera‐ ture ranging from ‐ 25°C to ‐30° C from Lahore to Kabul ‐ Afghanistan

and half months which was high value transac‐tions of goods from Bank to Raaziq ware‐house and then from Raaziq warehouse to Pepsi factory. This Pro‐ject was held with a 0% error rate. It was dili‐gently handled by Raaziq warehouse team.

Pepsi Warehousing Pro‐ject

Raaziq has successfully handled the warehous‐ing of Pepsi snacks – Lays scheme. This pro‐ject was brought to Raaziq with the help of Mr. Mikail Khan and Mr. Tariq Mehmood Mian. The project took two

PEPSI Distribution Pro‐ject

The Distribution Con‐tract for PEPSI goods has been secured by Mr. Mikail Khan. This project is based on the long term with the scope of activity to increase every 2 months. Fur‐thermore, this is a great


www.raaziq.com AMMIZA Warehouse 9

The success of this project is made possible with the team effort. En‐tire team willingness to spend long hours in thorough handling has brought impressive results. The management highly appreciates this team devotion towards work that helps in smooth functioning. Not only only did this team rightly

identify the problems but make sure to avoid any error in future too. The Management and Mr. Mi‐kail Khan would like to give a spe‐cial thanks to Mr. Rao Shamsheer, Mr. Khalid Aziz, Mr. Muhammad Waseem, Mr. Abdullah Hayat, Mr. Hassan Mehmood.

relationship between two companies that can collaborate to bring Raaziq business in all aspects and for all Raaziq Divisions.

Outstanding Performance for Wateen Warehousing Project

Pepsi Warehousing and Distribution

Raaziq has recently secured Wateen’s Warehousing Contract headed by Mr. Mikail Khan. Raaziq has provided state of the art warehousing facilities with modern style bays and racking areas in addition to caged high value cargo area. Customized warehousing management system (WMS) developed by Solution Heights Pvt. Ltd has been deployed for record handling and generat‐ing all sorts of reports. Among various services the most prominent one are WMS, customer service, CCTV, door locking and fire fighting features. The client has been provided 24/7 inward and outward facility where diver‐sified items for receiving and dispatch from plastic ties and tower an‐tenna are handled.

ter a personal touch. If your organization is small, you may want to list the names of all employees.

If you have any prices of stan-dard products or services, you can include a listing of those here. You may want to refer your readers to any other forms of communication that you’ve cre-ated for your organization.

You can also use this space to remind readers to mark their calendars for a regular event, such as a breakfast meeting for vendors every third Tuesday of the month, or a biannual charity

This story can fit 175-225 words.

If your newsletter is folded and mailed, this story will appear on the back. So, it’s a good idea to make it easy to read at a glance.

A question and answer session is a good way to quickly capture the attention of readers. You can either compile questions that you’ve received since the last edition or you can summarize some generic questions that are frequently asked about your organization.

A listing of names and titles of managers in your organization is a good way to give your newslet-

auction.

If space is available, this is a good place to insert a clip art image or some other graphic.

B a c k P a g e S t o r y H e a d l i n e

Newsletter issue Volume ll . Issue 7

www.raaziq.com Trip to Chitta Katha Lake-Azad Kashmir Photo Gallery 10


www.raaziq.com Expedition to Fairy Meadows & Naga Parbat

Two years back I went to Fairy Mead‐ows and base camp of Nanga Parbat famously known Killing Mountain (8125m). Going back to the history of this area, as told by the villagers there, this place was discovered by few foreign tourists and they named it FAIRY MEADOWS. After‐ward Mr. Mustanser Hussain Ta‐rur (who wrote many travelogues) was the first Pakistani who visited this place. I went via airplane from Islama‐bad to Gilgit. From Gilgit I came to Rai Kot Bridge and took public transport in order to reach Tato village on mountain jeep where the roads were very steep, dan‐gerous with its curvy paths. After trekking for around four hours

from Tato village to Fairy Meadows till dusk. On my way to Naga Parbat from Fairy meadow I stopped in a village where huts were made of wood avail‐

able for tourists. Landscapes, scener‐ies, lakes, weather, people and every‐thing at Fairy Meadow is unbelievably

beautiful and can not be explained in words. Spinach is the only vegetable available in that area, rest of necessi‐ties of the life are arranged from Gilgit.

Football, Volleyball and Polo are their favorite games and now Cricket too. People are not literate except for those who are affiliated with hotel business. On 3rd day I started trekking to‐wards base camp of Nanga Parbat. It was a thrilling adventure as I set Gilgit my final point, I stopped in a very small village on my way to Gilgit and enjoyed warm hospita‐bility of the villagers who served me tea. And by the end of the day I finally reached my destination af‐

ter very tiring but unforgettable day of my life.

By Abdul Jabbar Senior Executive Projects –Overseas

11

This would be a good place to insert a short paragraph about your organization. It might include the purpose of the organization, its mission, founding date, and a brief history. You could also include a brief list of the types of products, services, or programs your organization offers, the geographic area covered (for example, western U.S. or Euro-pean markets), and a profile of the types of customers or members served.

It would also be useful to include a contact name for readers who want more informa-tion about the organization.

Idea of the month

Winners of last newsletter edition Mr. Juj Maseeh, Raaziq em‐ployee saved company asset by putting his life in danger when one of the company’s generator caught fire. He not only saved Mr. Amjad ‘s life (AC Mechanic) but also saved the financial loss which could occur due to damage of the Generator.

12

Cargo Tracking Facility Only the Existing Clients of the company can enjoy this facility and restricted through Admin Control i.e Login and Password According to my idea Raaziq International must have Cargo Tracking Facility on Website. Almost all the carrier and courier companies are offering this facility but not common in freight forwarding field. Any existing clients (restricted through log in and password) can be entertained with this feature and he can track out ship ment status updated by customer services personnel i.e Cargo placement, cargo dispatch, cargo arrival at port, examination, DSC and Vessel ETD. MERITS This is a unique Idea as far as freight forwarding business of Pakistan is concerned.

• Enable clients to access the information on the web from any conrner of the • world. • Important tool for sales presentation. • A point of attraction to visit our website frequently. • This feature will also attract our local and international vendors / associates • Company has the IT personnels who can design this tracking facility without having external assistance.

Azhar Maqbool Astt. Manager Marketing (Exports VAD Department

Mr. Khalil Ahmad Deputy Manager Ammiza warehousing and logistics

Employee of the month - 7th edition

Idea of the month winner Employee of the month winner

RAAZIQ INSIDE managers keep a tight watch on the factors that affect the office environment and try...

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