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Copyright 2010 Hitachi Consulting
R12 DELTA FEATURESORDER MANAGEMENT
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Agenda
Introduction
Order Management Enhancements
Shipping Enhancements
Advanced Pricing Enhancements
Questions
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Oracle Order Management
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The following features would be covered as part of this
presentation:
Multi-Organization Access Control (w.r.t Order Management)
Cascading Header Attributes for Sales Transactions
Hold Enhancements
Copy Sales Order
Mass Scheduling
Exception Management Enhancements
Item Orderability
Customer Acceptance Order Information Enhancement
Deferred COGS
Inventory Convergence & Enhanced Reservations
Changed Features in R12 OM
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MOAC: Multi-Org Access Control
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Can be setup at Site Level, Responsibility Level & User Level
New field with
LOV allows you
to pick an
Operating Unit
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MOACView Transactions
Query transactions across
multiple Operating Unitsby leaving the field blank
View transactions
across multiple
Operating Units
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MOAC - Manage Transactions
Perform actions
on transactions
across multiple
Operating Units
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MOAC - Benefits
Users can access data from multiple operating units from a single responsibility.
Also access reports, concurrent programs, setups from one place without havingto switch responsibilities.
Data security is still maintained using security profiles that are defined for a list of
operating units and determine the data access privileges for a user.
Operating Unit field is added to setup forms for payment terms, system
parameters, shipping tolerances, transaction types and approval. It is also added to
all the forms that allows you to view and manage sales agreement, quotes, orders
and returns across multiple operating units.
Case Example:
If MOAC is implemented for Oracle Order Management
Operating Unit is a mandatory field to create an order. All the operating unit specific/relevant fields like Ship-to, Bill-to, Order type will
appear.
Whenever the user changes the OU, the OU sensitive fields will disappear
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Cascading Header Attributes
When a user amends a sales order header attribute, the changes
can be cascaded to order lines.
New Cascading Capability
List of attributes to be cascaded are determined by the lookup.
Enable/disable attributes
Profile determines cascading behavior
Provide cascading functionality for attributes amended at the order
level to corresponding line detail
Benefits
Faster data entry and modification Avoid duplication of effort
Controlled modification of line attributes
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CHAIn 11i
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CHA - Modify SO
Modify field Customer PO of existing order
Profile Cascade Header Changes to Line is set to Askme
Cascading message
appears on modification
of field Customer PO
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CHA - Modify SO
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Hold EnhancementsApply Hold
Choose from
More Attributesto Define Holds Project
Task
Order type
Line type
Price List
Creation Date
Created By Sales Channel
Payment Type
Shipping Method
Deliver to location
Source Type
Top Model
Option Item
Payment Term
Order CurrencySet MultipleOperating Units
for Hold Source
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Release Holds with Progress Workflow
Check to release holds defined
with progress workflow
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Copy Sales Orders
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Also can copy fulfillment sets from one sales order/line to another sales order/line
Copy across
Operating Units
Display New Order
after Copy
Create Multiple
Copies
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Mass Scheduling
The Schedule Orders concurrent program now has enhanced functionality, not
only to schedule lines that have failed workflow scheduling, but also thefollowing:
Lines that have failed manual scheduling
Lines that are manually entered and in Entered status
Lines that are imported into Order Management in Entered status Ability to sort scheduled orders
Additional query parameters
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Mass SchedulingConcurrent Program
Various Scheduling modesavailable
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Mass SchedulingReschedule
Order can be un-
scheduled or re-scheduled
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Scheduling Organizer
Schedule Ship
Date is
rescheduled.
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Feature Description
Newly introduced concurrent program Retry Activities in Error
To retry activities that have errored out in Workflow.
Can be Retried in batch (item type as one of the parameters)
This can be used to view and correct workflow errors in process message window
Transaction windows (SO, SA, etc.) provide direct navigation to Open errors and retry workflow
activity that failed
New workflow error handling process generates an OM - specific notification that uses standard
workflow functionality to enable the recipient to retry an activity in error.
The workflow also generates diagnostic information for the problematic order or line automatically
Also includes a record of errors and corresponding diagnostic information for Oracle Support to aid
in fixing the problem
Exception Management Enhancements
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Exception Management Enhancements
Report Name = Retry Activities in Error
List of activities
that can be in error
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Exception Management EnhancementsSales Order Form
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Right click on header / line to retry workflow in error
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Item Orderability
Businesses need the ability to control which customers are allowed to order
which products. For example, Customer A may purchase all items except for
repair parts and promotional items. Alternately, Customer B buys only repair
parts from you.
This new Order Management feature provides you with an easy way to
define orderable products
You define orderability rules in a new form, called Orderability Rules.
It would be possible to apply Orderable Products business rules to items or
Item Categories defined for an organization. Based on the rules defined in
the Orderability UI, you will be able to restrict the Items that can be ordered
from the Sales Order and Quick Sales Order form.
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Item Orderability
Lets you easily control who can order what goods and services.
Allows you to ensure and enforce that you only sell goods and services
whose fulfillment conditions you can meet
Allows you to gradually introduce new goods and services to select
customers, regions and locations
Allows you to restrict goods and services to select customers
Allows control by 11 attributescustomer, customer class, customer
category, end customer, order type, sales channel, sales person, ship to
location, bill to location, deliver to location and regions
Allows you to define inclusive or exclusive rules
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Item Orderability Rules
New Item orderability form
Run Refresh Order Management Materialized Views concurrent program
Generally Available Checkbox: Check this if
you want the item to be available for all ordersexcept the ones mentioned in the rules.
It O d bilit QSO F
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Item Orderability - QSO Form
Item P210-982/E5
is not shown in the
list
It O d bilit G ll U il bl
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Item Orderability : Generally Unavailable
Generally Available Checkbox: Keep this
unchecked if you want the item to be only
available for below mentioned rules.
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Customer Acceptance
A way for customer to let you know theyve accepted the goods andservices you have sold them.
A way to defer invoicing and/or revenue recognition until the customeraccepts
Customer Acceptance of Goods and Services
Pre-Billing or Post-Billing Acceptance
Explicit or Implicit Acceptance
Full Acceptance or Full Rejection of a given item
Support for multiple item typesStandard, Service, ATO / PTO Model, Kit
For Service, ATO / PTO Model, KitAcceptance contingency is defined at
the parent level, child lines inherit acceptance information from the parent
Does not apply to returns, internal orders or retro bill orders
C t A t
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Customer Acceptance
Pre-Billing Acceptance Sales Order Line in Pending Pre-billing Acceptance Record Acceptanceexplicit or implicit
Line status moves to closed and line gets interfaced to AR Invoice generation and Revenue Recognition happen subsequently
Post-Billing Acceptance Sales Order Line in Pending Post-billing Acceptance Invoice generation Record Acceptanceexplicit or implicit Line status moves to closed
Revenue Recognition happens once acceptance is completed
Explicit Acceptance Customer or CSR logs into the Order Information Portal or uses order import to record
acceptance explicitly
Implicit Acceptance Deferral reason has to be defined in AR with event attribute as Ship Confirm date and
expiration days
Request Set has two concurrent requests
Generate Pre-billing Acceptance Program for Pre-billing, Implicit Acceptance
Revenue Contingency Analyzer for Post-billing, Implicit Acceptance
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Pre-Billing Explicit Acceptance
Steps Executed SO Entry (Acceptance Name = Pre-billing), SO Booking, SO Release, SO Ship Confirm
Line Status = Pending pre-billing acceptance
Select Fulfillment
Acceptance from Actions
button
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Pre-Billing Explicit Acceptance (cont.)
Record Explicit acceptance details in Order Information Portal page
Initial status is Pending
This has values as: Accept /
Reject. The user selects a line or
multiple lines and submits foracceptance or rejection.
P Billi E li it A t ( t )
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Pre-Billing Explicit Acceptance (cont.)
Post Acceptance status is changes to Accepted
Post Acceptance Order Line status changes to Closed
Invoice cannot be raised until line status is closed in Pre-billing acceptance.
Revenue Recognition happens subsequently
P t Billi E li it A t
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Post-Billing Explicit Acceptance
Steps Executed: SO Entry (Acceptance Name = Post Billing), SO Booking, SO Release, SO
Ship Confirm, Interfaced
Order line status = Pending post billing acceptance
P t Billi E li it A t ( t )
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Post-Billing Explicit Acceptance (cont.)
After recording acceptance, only the order line status changes to Closed
I li it A t C t P
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Implicit Acceptance Concurrent Program
Define Implicit acceptance rules in receivables (revenue management)
Run requests:
Generate pre-billing acceptance
Revenue contingency analyzer
Post Billing Implicit Acceptance
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Post-Billing Implicit Acceptance
Order line status changes to closed after running the concurrent programs
For order lines Implicitly Accepted, the check box Implicit Acceptance is enabled in line
This check box is updated by system
C t A t R t
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Customer Acceptance Report
Report Name = Customer Acceptance report
D f d R & COGS P
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Deferred Revenue & COGS - Process
Description: Accounting standards dictate that COGS and Revenue be recorded
in the same accounting periodsAt Shipping, Deferred COGS is debitedAs Revenue is recognized, corresponding % of Deferred COGS moves to
real COGS
Process: No change to the OM user experience
COGS recognized as Revenue recognizeddone by Costing andAR
Support for multiple item typesStandard, Service, ATO / PTO
Models, Kits
Solves ATO/PTO matching problems COGS recorded on shippable lines
Revenue recorded on invoicable lines If a sales order line has a contingency attached, revenue recognition
happens only after contingency is removed
For non-invoicable line, COGS is recognized 100% at close of line
Deferred Re en e and COGS Set p
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Deferred Revenue and COGS Setup
Setup of deferred COGS account is in the Inventory module
No setup in OM
New Deferred COGS Account in
Organization Parameter setup
Oth E h t
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Other Enhancements
Post Booking Item Substitution:
Item Substitution functionality support has been extended to post-Booking inSales Order, Quick Sales Order, and Scheduling Order Organizer forms.
Credit Hold across OUs:Order Management honors credit holds placed on customers from AR across
operating Units. When Receivables places a customer on credit hold a hold
source will be created in all operating units .
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Oracle Shipping Execution
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Changed Features in R12 Shipping
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The following features would be covered as part of this
presentation:
Release Sales Order
Interface Trip Stop
Shipping Document Sets
Shipping Purge
Parallel Pick Release
Automated Ship Date
WF Enabled Shipping Transactions
Changed Features in R12 Shipping
Release Sales Order
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Release Sales Order
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Shipping Document Sets
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Shipping Document Sets
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Shi i P D i ti
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Shipping Purge: Description
Automated program to purge shipping data
Trips, Stops, Deliveries, Delivery Lines and LPNs
Flexible parameters to select the data to be purged Includes Organization, Order Number range, Ship Date range
Schedule purge to run at designated intervals
Preview and print the data to be purged
Data integrity maintained
Purges a complete set of records Respects restrictions of other integrating application
Other related entities are also purged:
Exceptions
Manifesting transaction history
Trip move tables
Freight costs Shipping serial numbers
ITM screening data
Workflows
Purge empty records e. g. deliveries w/o any lines
Shi i P P
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Shipping Purge Process
Execution Mode:View Purge Selection -A report printsindicating all records meeting purge
criteria. But,
Records are not purged.
Purge -All selected records are purgedA report prints indicating all records that
have been purged
P ll l Pi k R l
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Parallel Pick Release
Description:
Run Pick Release in parallel
Multiple workers/threads release lines concurrently Complete pick release faster
Specify number of parallel processes to be spawned
A new Profile Option and Pick Release SRS Parameter
Benefits:
Reduce Pick Release processing time by evenly distributing loadbetween multiple processes
Improve throughput by spawning multiple child process to do the work
Enhanced flexibility with the profile to optimize hardware capabilities
Parallel Pick Release
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Parallel Pick Release
Pick Release SRS Parameters
New parameter - Number of Child Processes
Defaults from Profile Option Override default value
Automated Ship Date
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Automated Ship Date
Description:
Ability to enter the Actual Departure Date on the Release Sales Order
SRS parameter form
Ship Confirm Rule associated with Release Rule
Ability to enter the Actual Departure Date on Release Sales Order Form.
Release criteria includes Ship Confirm Rule
Ability to enter the Actual Departure Date on the Auto Ship Confirm SRSparameters form
Benefits:
Reduce ambiguity of actual ship date compared to system transaction
date
Increase revenue recognition accuracy by realizing revenue based on the
actual shipment date
Improve flexibility by allowing users to interface to OM and INV at a later
date and still reflect actual shipment date
Automated Ship Date
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Automated Ship Date
Actual Departure Date Field
Implies Auto Ship Confirmation
Field is disabled without a Ship Confirm Rule
Workflow enabled Shipping Transactions
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Workflow enabled Shipping Transactions
Automate the Shipping processes according to business requirements.
Delivery Workflows
Trip Workflows
Ship To Deliver Workflow
Notifications and Activity
Business Events
Manage Shipping processes with different controls, Notifications andRoutings.
Can be controlled from Shipping and Global Parameters.
History of key activities performed.
View workflows via Shipping Transactions form. Support for purging of workflows.
Workflow enabled Shipping Transactions
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Workflow enabled Shipping Transactions
Enable/Disable workflows from global parameter or shipping parameters.
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Oracle Advance Pricing
Changed Features in R12 Adv Pricing
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The following features would be covered as part of this
presentation:
Price Book
Continuous Price Breaks
Model Complex Pricing for Blanket Line
Mass Re-Pricing of Purchasing Documents
Changed Features in R12 Adv Pricing
Price Book - Description
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Price Book Description
New Pricing report that displays an items price for a specificcustomer based on a pricing date List Price, Net Price, Discounts, Surcharges, Price Breaks, and Freight &
Special Charges
Price Break and Pricing Attribute Details
Customer Item(s)
Accepts various input price calculation criteria Pricing Effective Date: past, current or future date Pricing Attributes and Qualifier Attributes
Supports Full or Delta Price Book
Multiple publishing options
UIs Based on Internal or External User
Available for Basic and Advanced Pricing Users Delta Price Book and XML Messaging supported with Advanced Pricing
license
Price Book - Advantages
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Increase pricing insight Provides a snapshot of list and net prices for product(s) for a given customer
Validate prices for a customer
Improve monitoring of pricing changes Track price changes for a customer at different points in time
Reduce maintenance costs
Price Book Advantages
Price Book - Create Price Book
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Price Book Create Price Book
Price Book Name, Price Book Type and Customer combination areunique
Prices are based on the pricing perspective (request type)
Specific to a currency
Generate prices for a single item, item category, all items, or itemswithin a specified price list.
Pricing Effective Date: past, current, or future date
Inputs for Price Calculation Criteria Quantity, qualifiers, pricing attributes
Based on Price List, Agreement, or Sales Agreement as a starting point
Price Book Publishing Options
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Price Book Publishing Options
Specify publishing options Printer
Email To XML Message to specific Customer Site
View Document
Publish immediately or schedule for later
XML Publisher Templates 3 seeded RTF templates which allows output formats of PDF, RTF, and Excel Price Book Details
Price Book Errors
Price Book Summary
Template and Output type must be specified for View Document
New templates may be created using XML Publisher
Price Book Create Price Book
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Price Book Create Price Book
Price Book Reports
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Price Book Reports
Key Detailsabout eachPrice Book
Price BookOnline View
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Price Book - Online View of Price Breaks
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Price Book View Document (PDF)
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( )
Price BookCreate Delta
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Input criteria
Shows only items with changes relative to the new pricing effectivedate Displays price changes or new/deleted items
A full price book can only have 1 delta
Continuous Price Breaks
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Enhanced Pricing setups and logic to evaluate price breaks Breaks are evaluated as greater than the Value From and up to and
equal to the Value To
Support for all newly created Price Break Lines
Improved usability through defaulting Value To of last break can be left blank
Old (Pre R12) New in R12
Value From - Value To Price Value FromValue To Price
1-10 $100 0-10 $100
11-20 $90 10-20 $9021-999999 $80 20- $80
Continuous Price Breaks
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Defaulting and blank
Value To
Model Complex Pricing for Blanket Line
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p g
Requisitions
Blanket
Agreement
Pricing
Transactions
Orders
Pricing Engine
Oracle
Advanced Pricing
Line Price
Price Break
Custom API
Price List
Formula
Modifiers
Leverage Oracle Advanced Pricing
to model Complex Pricing Scenarios
Model Complex Pricing for Blanket Line
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Bring Agreements with Complex Pricing Requirements Online
Extends Agreement Pricing Capabilities beyond Static Product PriceLists
Accurate Pricing of Transactions without the need for Manual
Overrides
Decrease supplier over billing
Save cost by ensuring all available discounts are applied
p g
Mass Re-pricing of Purchasing Documents
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Blanket Purchase
Agreement
Advanced Pricing
Price Lists, Modifiers
Custom Pricing API
Orders
New inRelease 12.0
Revise PricingData
Mass Re-pricing of PO Documents Benefits
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Eliminate/Reduce Manual Intervention to retroactively price PurchasingDocuments
Decrease Supplier Over Billing
Utilize available discounts and/or promotions for your existing openorders
Mass Re-pricing of PO Documents Process
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OptionalParameter inRelease 12
Questions
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Thank You!!