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    R12 DELTA FEATURESORDER MANAGEMENT

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    Agenda

    Introduction

    Order Management Enhancements

    Shipping Enhancements

    Advanced Pricing Enhancements

    Questions

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    Oracle Order Management

    3

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    The following features would be covered as part of this

    presentation:

    Multi-Organization Access Control (w.r.t Order Management)

    Cascading Header Attributes for Sales Transactions

    Hold Enhancements

    Copy Sales Order

    Mass Scheduling

    Exception Management Enhancements

    Item Orderability

    Customer Acceptance Order Information Enhancement

    Deferred COGS

    Inventory Convergence & Enhanced Reservations

    Changed Features in R12 OM

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    MOAC: Multi-Org Access Control

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    Can be setup at Site Level, Responsibility Level & User Level

    New field with

    LOV allows you

    to pick an

    Operating Unit

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    MOACView Transactions

    Query transactions across

    multiple Operating Unitsby leaving the field blank

    View transactions

    across multiple

    Operating Units

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    MOAC - Manage Transactions

    Perform actions

    on transactions

    across multiple

    Operating Units

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    MOAC - Benefits

    Users can access data from multiple operating units from a single responsibility.

    Also access reports, concurrent programs, setups from one place without havingto switch responsibilities.

    Data security is still maintained using security profiles that are defined for a list of

    operating units and determine the data access privileges for a user.

    Operating Unit field is added to setup forms for payment terms, system

    parameters, shipping tolerances, transaction types and approval. It is also added to

    all the forms that allows you to view and manage sales agreement, quotes, orders

    and returns across multiple operating units.

    Case Example:

    If MOAC is implemented for Oracle Order Management

    Operating Unit is a mandatory field to create an order. All the operating unit specific/relevant fields like Ship-to, Bill-to, Order type will

    appear.

    Whenever the user changes the OU, the OU sensitive fields will disappear

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    Cascading Header Attributes

    When a user amends a sales order header attribute, the changes

    can be cascaded to order lines.

    New Cascading Capability

    List of attributes to be cascaded are determined by the lookup.

    Enable/disable attributes

    Profile determines cascading behavior

    Provide cascading functionality for attributes amended at the order

    level to corresponding line detail

    Benefits

    Faster data entry and modification Avoid duplication of effort

    Controlled modification of line attributes

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    CHAIn 11i

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    CHA - Modify SO

    Modify field Customer PO of existing order

    Profile Cascade Header Changes to Line is set to Askme

    Cascading message

    appears on modification

    of field Customer PO

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    CHA - Modify SO

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    Hold EnhancementsApply Hold

    Choose from

    More Attributesto Define Holds Project

    Task

    Order type

    Line type

    Price List

    Creation Date

    Created By Sales Channel

    Payment Type

    Shipping Method

    Deliver to location

    Source Type

    Top Model

    Option Item

    Payment Term

    Order CurrencySet MultipleOperating Units

    for Hold Source

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    Release Holds with Progress Workflow

    Check to release holds defined

    with progress workflow

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    Copy Sales Orders

    15

    Also can copy fulfillment sets from one sales order/line to another sales order/line

    Copy across

    Operating Units

    Display New Order

    after Copy

    Create Multiple

    Copies

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    Mass Scheduling

    The Schedule Orders concurrent program now has enhanced functionality, not

    only to schedule lines that have failed workflow scheduling, but also thefollowing:

    Lines that have failed manual scheduling

    Lines that are manually entered and in Entered status

    Lines that are imported into Order Management in Entered status Ability to sort scheduled orders

    Additional query parameters

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    Mass SchedulingConcurrent Program

    Various Scheduling modesavailable

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    Mass SchedulingReschedule

    Order can be un-

    scheduled or re-scheduled

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    Scheduling Organizer

    Schedule Ship

    Date is

    rescheduled.

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    Feature Description

    Newly introduced concurrent program Retry Activities in Error

    To retry activities that have errored out in Workflow.

    Can be Retried in batch (item type as one of the parameters)

    This can be used to view and correct workflow errors in process message window

    Transaction windows (SO, SA, etc.) provide direct navigation to Open errors and retry workflow

    activity that failed

    New workflow error handling process generates an OM - specific notification that uses standard

    workflow functionality to enable the recipient to retry an activity in error.

    The workflow also generates diagnostic information for the problematic order or line automatically

    Also includes a record of errors and corresponding diagnostic information for Oracle Support to aid

    in fixing the problem

    Exception Management Enhancements

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    Exception Management Enhancements

    Report Name = Retry Activities in Error

    List of activities

    that can be in error

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    Exception Management EnhancementsSales Order Form

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    Right click on header / line to retry workflow in error

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    Item Orderability

    Businesses need the ability to control which customers are allowed to order

    which products. For example, Customer A may purchase all items except for

    repair parts and promotional items. Alternately, Customer B buys only repair

    parts from you.

    This new Order Management feature provides you with an easy way to

    define orderable products

    You define orderability rules in a new form, called Orderability Rules.

    It would be possible to apply Orderable Products business rules to items or

    Item Categories defined for an organization. Based on the rules defined in

    the Orderability UI, you will be able to restrict the Items that can be ordered

    from the Sales Order and Quick Sales Order form.

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    Item Orderability

    Lets you easily control who can order what goods and services.

    Allows you to ensure and enforce that you only sell goods and services

    whose fulfillment conditions you can meet

    Allows you to gradually introduce new goods and services to select

    customers, regions and locations

    Allows you to restrict goods and services to select customers

    Allows control by 11 attributescustomer, customer class, customer

    category, end customer, order type, sales channel, sales person, ship to

    location, bill to location, deliver to location and regions

    Allows you to define inclusive or exclusive rules

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    Item Orderability Rules

    New Item orderability form

    Run Refresh Order Management Materialized Views concurrent program

    Generally Available Checkbox: Check this if

    you want the item to be available for all ordersexcept the ones mentioned in the rules.

    It O d bilit QSO F

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    Item Orderability - QSO Form

    Item P210-982/E5

    is not shown in the

    list

    It O d bilit G ll U il bl

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    Item Orderability : Generally Unavailable

    Generally Available Checkbox: Keep this

    unchecked if you want the item to be only

    available for below mentioned rules.

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    Customer Acceptance

    A way for customer to let you know theyve accepted the goods andservices you have sold them.

    A way to defer invoicing and/or revenue recognition until the customeraccepts

    Customer Acceptance of Goods and Services

    Pre-Billing or Post-Billing Acceptance

    Explicit or Implicit Acceptance

    Full Acceptance or Full Rejection of a given item

    Support for multiple item typesStandard, Service, ATO / PTO Model, Kit

    For Service, ATO / PTO Model, KitAcceptance contingency is defined at

    the parent level, child lines inherit acceptance information from the parent

    Does not apply to returns, internal orders or retro bill orders

    C t A t

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    Customer Acceptance

    Pre-Billing Acceptance Sales Order Line in Pending Pre-billing Acceptance Record Acceptanceexplicit or implicit

    Line status moves to closed and line gets interfaced to AR Invoice generation and Revenue Recognition happen subsequently

    Post-Billing Acceptance Sales Order Line in Pending Post-billing Acceptance Invoice generation Record Acceptanceexplicit or implicit Line status moves to closed

    Revenue Recognition happens once acceptance is completed

    Explicit Acceptance Customer or CSR logs into the Order Information Portal or uses order import to record

    acceptance explicitly

    Implicit Acceptance Deferral reason has to be defined in AR with event attribute as Ship Confirm date and

    expiration days

    Request Set has two concurrent requests

    Generate Pre-billing Acceptance Program for Pre-billing, Implicit Acceptance

    Revenue Contingency Analyzer for Post-billing, Implicit Acceptance

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    Pre-Billing Explicit Acceptance

    Steps Executed SO Entry (Acceptance Name = Pre-billing), SO Booking, SO Release, SO Ship Confirm

    Line Status = Pending pre-billing acceptance

    Select Fulfillment

    Acceptance from Actions

    button

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    Pre-Billing Explicit Acceptance (cont.)

    Record Explicit acceptance details in Order Information Portal page

    Initial status is Pending

    This has values as: Accept /

    Reject. The user selects a line or

    multiple lines and submits foracceptance or rejection.

    P Billi E li it A t ( t )

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    Pre-Billing Explicit Acceptance (cont.)

    Post Acceptance status is changes to Accepted

    Post Acceptance Order Line status changes to Closed

    Invoice cannot be raised until line status is closed in Pre-billing acceptance.

    Revenue Recognition happens subsequently

    P t Billi E li it A t

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    Post-Billing Explicit Acceptance

    Steps Executed: SO Entry (Acceptance Name = Post Billing), SO Booking, SO Release, SO

    Ship Confirm, Interfaced

    Order line status = Pending post billing acceptance

    P t Billi E li it A t ( t )

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    Post-Billing Explicit Acceptance (cont.)

    After recording acceptance, only the order line status changes to Closed

    I li it A t C t P

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    Implicit Acceptance Concurrent Program

    Define Implicit acceptance rules in receivables (revenue management)

    Run requests:

    Generate pre-billing acceptance

    Revenue contingency analyzer

    Post Billing Implicit Acceptance

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    Post-Billing Implicit Acceptance

    Order line status changes to closed after running the concurrent programs

    For order lines Implicitly Accepted, the check box Implicit Acceptance is enabled in line

    This check box is updated by system

    C t A t R t

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    Customer Acceptance Report

    Report Name = Customer Acceptance report

    D f d R & COGS P

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    Deferred Revenue & COGS - Process

    Description: Accounting standards dictate that COGS and Revenue be recorded

    in the same accounting periodsAt Shipping, Deferred COGS is debitedAs Revenue is recognized, corresponding % of Deferred COGS moves to

    real COGS

    Process: No change to the OM user experience

    COGS recognized as Revenue recognizeddone by Costing andAR

    Support for multiple item typesStandard, Service, ATO / PTO

    Models, Kits

    Solves ATO/PTO matching problems COGS recorded on shippable lines

    Revenue recorded on invoicable lines If a sales order line has a contingency attached, revenue recognition

    happens only after contingency is removed

    For non-invoicable line, COGS is recognized 100% at close of line

    Deferred Re en e and COGS Set p

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    Deferred Revenue and COGS Setup

    Setup of deferred COGS account is in the Inventory module

    No setup in OM

    New Deferred COGS Account in

    Organization Parameter setup

    Oth E h t

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    Other Enhancements

    Post Booking Item Substitution:

    Item Substitution functionality support has been extended to post-Booking inSales Order, Quick Sales Order, and Scheduling Order Organizer forms.

    Credit Hold across OUs:Order Management honors credit holds placed on customers from AR across

    operating Units. When Receivables places a customer on credit hold a hold

    source will be created in all operating units .

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    Oracle Shipping Execution

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    Changed Features in R12 Shipping

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    The following features would be covered as part of this

    presentation:

    Release Sales Order

    Interface Trip Stop

    Shipping Document Sets

    Shipping Purge

    Parallel Pick Release

    Automated Ship Date

    WF Enabled Shipping Transactions

    Changed Features in R12 Shipping

    Release Sales Order

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    Release Sales Order

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    Shipping Document Sets

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    Shipping Document Sets

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    Shi i P D i ti

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    Shipping Purge: Description

    Automated program to purge shipping data

    Trips, Stops, Deliveries, Delivery Lines and LPNs

    Flexible parameters to select the data to be purged Includes Organization, Order Number range, Ship Date range

    Schedule purge to run at designated intervals

    Preview and print the data to be purged

    Data integrity maintained

    Purges a complete set of records Respects restrictions of other integrating application

    Other related entities are also purged:

    Exceptions

    Manifesting transaction history

    Trip move tables

    Freight costs Shipping serial numbers

    ITM screening data

    Workflows

    Purge empty records e. g. deliveries w/o any lines

    Shi i P P

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    Shipping Purge Process

    Execution Mode:View Purge Selection -A report printsindicating all records meeting purge

    criteria. But,

    Records are not purged.

    Purge -All selected records are purgedA report prints indicating all records that

    have been purged

    P ll l Pi k R l

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    Parallel Pick Release

    Description:

    Run Pick Release in parallel

    Multiple workers/threads release lines concurrently Complete pick release faster

    Specify number of parallel processes to be spawned

    A new Profile Option and Pick Release SRS Parameter

    Benefits:

    Reduce Pick Release processing time by evenly distributing loadbetween multiple processes

    Improve throughput by spawning multiple child process to do the work

    Enhanced flexibility with the profile to optimize hardware capabilities

    Parallel Pick Release

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    Parallel Pick Release

    Pick Release SRS Parameters

    New parameter - Number of Child Processes

    Defaults from Profile Option Override default value

    Automated Ship Date

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    Automated Ship Date

    Description:

    Ability to enter the Actual Departure Date on the Release Sales Order

    SRS parameter form

    Ship Confirm Rule associated with Release Rule

    Ability to enter the Actual Departure Date on Release Sales Order Form.

    Release criteria includes Ship Confirm Rule

    Ability to enter the Actual Departure Date on the Auto Ship Confirm SRSparameters form

    Benefits:

    Reduce ambiguity of actual ship date compared to system transaction

    date

    Increase revenue recognition accuracy by realizing revenue based on the

    actual shipment date

    Improve flexibility by allowing users to interface to OM and INV at a later

    date and still reflect actual shipment date

    Automated Ship Date

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    Automated Ship Date

    Actual Departure Date Field

    Implies Auto Ship Confirmation

    Field is disabled without a Ship Confirm Rule

    Workflow enabled Shipping Transactions

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    Workflow enabled Shipping Transactions

    Automate the Shipping processes according to business requirements.

    Delivery Workflows

    Trip Workflows

    Ship To Deliver Workflow

    Notifications and Activity

    Business Events

    Manage Shipping processes with different controls, Notifications andRoutings.

    Can be controlled from Shipping and Global Parameters.

    History of key activities performed.

    View workflows via Shipping Transactions form. Support for purging of workflows.

    Workflow enabled Shipping Transactions

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    Workflow enabled Shipping Transactions

    Enable/Disable workflows from global parameter or shipping parameters.

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    Oracle Advance Pricing

    Changed Features in R12 Adv Pricing

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    The following features would be covered as part of this

    presentation:

    Price Book

    Continuous Price Breaks

    Model Complex Pricing for Blanket Line

    Mass Re-Pricing of Purchasing Documents

    Changed Features in R12 Adv Pricing

    Price Book - Description

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    Price Book Description

    New Pricing report that displays an items price for a specificcustomer based on a pricing date List Price, Net Price, Discounts, Surcharges, Price Breaks, and Freight &

    Special Charges

    Price Break and Pricing Attribute Details

    Customer Item(s)

    Accepts various input price calculation criteria Pricing Effective Date: past, current or future date Pricing Attributes and Qualifier Attributes

    Supports Full or Delta Price Book

    Multiple publishing options

    UIs Based on Internal or External User

    Available for Basic and Advanced Pricing Users Delta Price Book and XML Messaging supported with Advanced Pricing

    license

    Price Book - Advantages

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    Increase pricing insight Provides a snapshot of list and net prices for product(s) for a given customer

    Validate prices for a customer

    Improve monitoring of pricing changes Track price changes for a customer at different points in time

    Reduce maintenance costs

    Price Book Advantages

    Price Book - Create Price Book

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    Price Book Create Price Book

    Price Book Name, Price Book Type and Customer combination areunique

    Prices are based on the pricing perspective (request type)

    Specific to a currency

    Generate prices for a single item, item category, all items, or itemswithin a specified price list.

    Pricing Effective Date: past, current, or future date

    Inputs for Price Calculation Criteria Quantity, qualifiers, pricing attributes

    Based on Price List, Agreement, or Sales Agreement as a starting point

    Price Book Publishing Options

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    Price Book Publishing Options

    Specify publishing options Printer

    Email To XML Message to specific Customer Site

    View Document

    Publish immediately or schedule for later

    XML Publisher Templates 3 seeded RTF templates which allows output formats of PDF, RTF, and Excel Price Book Details

    Price Book Errors

    Price Book Summary

    Template and Output type must be specified for View Document

    New templates may be created using XML Publisher

    Price Book Create Price Book

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    Price Book Create Price Book

    Price Book Reports

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    Price Book Reports

    Key Detailsabout eachPrice Book

    Price BookOnline View

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    Price Book - Online View of Price Breaks

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    Price Book View Document (PDF)

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    ( )

    Price BookCreate Delta

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    Input criteria

    Shows only items with changes relative to the new pricing effectivedate Displays price changes or new/deleted items

    A full price book can only have 1 delta

    Continuous Price Breaks

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    Enhanced Pricing setups and logic to evaluate price breaks Breaks are evaluated as greater than the Value From and up to and

    equal to the Value To

    Support for all newly created Price Break Lines

    Improved usability through defaulting Value To of last break can be left blank

    Old (Pre R12) New in R12

    Value From - Value To Price Value FromValue To Price

    1-10 $100 0-10 $100

    11-20 $90 10-20 $9021-999999 $80 20- $80

    Continuous Price Breaks

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    Defaulting and blank

    Value To

    Model Complex Pricing for Blanket Line

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    p g

    Requisitions

    Blanket

    Agreement

    Pricing

    Transactions

    Orders

    Pricing Engine

    Oracle

    Advanced Pricing

    Line Price

    Price Break

    Custom API

    Price List

    Formula

    Modifiers

    Leverage Oracle Advanced Pricing

    to model Complex Pricing Scenarios

    Model Complex Pricing for Blanket Line

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    Bring Agreements with Complex Pricing Requirements Online

    Extends Agreement Pricing Capabilities beyond Static Product PriceLists

    Accurate Pricing of Transactions without the need for Manual

    Overrides

    Decrease supplier over billing

    Save cost by ensuring all available discounts are applied

    p g

    Mass Re-pricing of Purchasing Documents

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    Blanket Purchase

    Agreement

    Advanced Pricing

    Price Lists, Modifiers

    Custom Pricing API

    Orders

    New inRelease 12.0

    Revise PricingData

    Mass Re-pricing of PO Documents Benefits

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    Eliminate/Reduce Manual Intervention to retroactively price PurchasingDocuments

    Decrease Supplier Over Billing

    Utilize available discounts and/or promotions for your existing openorders

    Mass Re-pricing of PO Documents Process

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    OptionalParameter inRelease 12

    Questions

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    Thank You!!