QUT Connect Training June 28 2010

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Semester 2 QUT Connect Training

Transcript of QUT Connect Training June 28 2010

  • 1. CRICOS No. 00213J QUT Connect training Student Support Services a university for the real world R
  • 2. Student Support Services
    • Julia Humphreys Counselling Services
    • Peter Gatbonton
    • Duyen Nguyen
    • Sarah Pearce
    • Alissa Phillips Student Engagement team
      • Orientation & Transitions
      • East West
      • College of Excellence
    CRICOS No. 00 213J a university for the real world R
  • 3. Broader Objectives
    • Orientation as an integral part of the transition process
    • Recognition that social aspects are just as important than academic
    • Creating a sense of belonging & connectedness leads to positive learning outcomes
    • Engaged students = Successful students
    CRICOS No. 00213J a university for the real world R
  • 4. What is QUT Connect
    • Welcoming new students
    • Sharing information to assist in the transition to university
    • Creating connections between students
    • A volunteer program and a start of a tradition at QUT
    CRICOS No. 00 213J a university for the real world R
  • 5. 2 Connectors 25 students 1 room 2.5 hr Central program Faculty based groups Monday 12 July 9:30am 12pm, registration through Orientation planner
  • 6. QUT Connect Training Program
    • Get to know each other
    • QUT101
    • Campus tour
    • Transition to university and how orientation facilitation can help
    • Whats expected of you
    • Group facilitation skills
    • Communication skills
    • Cultural Diversity training
    • What happens next
    CRICOS No. 00213J a university for the real world R
  • 7. Training QUT Connect July 12 Introduction & setting the context Introduction & setting the context Ice breakers Icebreakers Post-it exercise Post-it exercise QUT101 Skills as connectors QUT101 Summaries post-it Summarise post-it Cultural Diversity Campus tour Campus tour
  • 8. Ice Breakers
    • Break up into groups;
      • Business & Law
      • BEE & FaST
      • Education, Health, CI
      • Research
    CRIC OS No. 00213J a university for the real world R
  • 9. Get to know your partner
    • Get to know your faculty group - name, major/course, where they are from, favourite hobby/pastime, or what made them volunteer? ...... also find out their answer to ONE of these questions;
    • What 3 things would love to have if they were stranded in a desert island ?
    • What movie would you star in if you were an actor, and what character you would play?
    • What would you do with $10,000, and
    • Whats was the greatest challenge for you at university, during your first six months? (5 mins)
    • Each person then introduces their partner to the wider group, sharing the responses (15 mins)
    CRICOS No . 00213J a university for the real world R
  • 10. Post- it exercise
    • What scares you the most about hosting a QUT Connect group?
    • What is the one thing you want to get from this training?
    • Write each of your answers on a different coloured post-it note
    CRICOS No. 00213J a university for the real world R
  • 11. QUT Connect presentation
  • 12. Now its your turn
    • Customise your program
    • Issues to consider:
    • Decide who does what ?
    • Select a Get to know you activity? Cutomise it.
    • Extra resources & prizes given for?
    • Faculty specific information, dos & donts, ins & outs
    CRICOS No. 00213J a university for the real world R
  • 13. Transition to QUT Remember what it felt like?
    • 'the classes are different'
    • 'there is no supervision like in a work place no one cares if I'm here or not'
    • 'uni is lonely and overwhelming'
    • 'I don't know where to go for .anything!'
    • orientation is a great source of support and information.
    • Student self-empowerment is the goal!
    CRICOS No. 00213J a university for the real world R
  • 14. Transition to QUT Orientation can help
    • Academic transition
      • becoming an independent learner
    • Administrative transition
      • managing a 'self service environment'
    • Social transition
      • meeting staff and fellow students
    CRICOS No. 00213J a university for the real world R
  • 15. Cultural Transition Adjusting to a new culture
    • What does it mean for you as a facilitator
    • Cross Cultural experience
    • Every cross cultural experience begins with the feeling of being lost (Edward Hall: The Silent Language)
    CRICOS No. 00213J a university for the real world R
  • 16. Whats expected of you
    • Be genuinely eager to assist new students.
    • Appreciate the difficulties faced by incoming students
    • Be encouraging
    • Be responsive to the needs of students
    • Be familiar with your faculty
    • Be familiar with the facilities and resources of QUT
    • Be sensitive to cross cultural issues
    • Act ethically
    • Have fun!
    CRICOS No. 00213J a university for the real world R
  • 17. Group Facilitation Skills
    • IN THE BEGINNING, BE DIRECTIVE
    • Lead your group ensure the group works
    • Encourage contribution from all group members
    • Support quieter members to make their contribution
    • Promote discussion when group discussion slows
    CRICOS No. 00213J a university for the real world R
  • 18. Group Facilitation Skills
    • Discourage participants from talking over each other
    • Ensure all contributions are treated equally.
    • Allow everyone to participate freely
    • Be a good timekeeper
    • Be detached from the discussion
    • Contribute your own points in order to facilitate discussion
    CRICOS No. 00213J a university for the real world R
  • 19. Communication Skills
    • Be an effective listener (try to understand the student's context)
    • Listen with an open mind
    • Use clarification, paraphrase (have I got this right? Is this what you are concerned about?)
    • Watch for non-verbal cues, subtle signals and emotional responses.
    CRICOS No. 00213J a university for the real world R
  • 20. Communication Skills
    • Build a 'safe' relationship.
    • Say what is on your mind
    • There is no such thing as a stupid question
    • Be empathetic acknowledge that it may not be easy
    • coming to uni for the first time is exciting but scary
    • Establish rapport.
    • I remember what it was like
    CRICOS No. 00213J a university for the real world R
  • 21. Communication Skills
    • Acknowledge an issue raised by the group by sharing some of your experiences in the form of constructive solutions
    • ('I experienced a similar issue and this is what I did or this is who I talked to.')
    CRICOS No. 00 213J a university for the real world R
  • 22. Communication Skills
    • BE PRACTICAL AND TAKE ACTION
    • Demonstrate computer skills
    • Provide information
    • Dont be afraid to say you dont know the answer