Quo vadis management consulting - megatrends 2010
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Transcript of Quo vadis management consulting - megatrends 2010
Quo vadis managementconsulting - megatrends
2010
Prof.Dr.József PoórPresident of Organizing Committee
10th Anniversary Meeting of FEACO-VTMSZ“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
210th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
“For a long time, the Swiss had a lock on watch making. They built the best watches money could buy, and by the 1940s, they produced 80 percent of all watches world-wide. In the late 1960s, when an inventor presented an idea for a new type of watch, Swiss watch companies rejected it. Believing his designed merit, the man took it to a company in Japan. The name of the company was Seiko. The design of the watch was digital and today, 80 percent of all watches use a digital design.” ( Maxwell, 1999: 50)
310th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Evolution of knowledge doubling
Doubling ofKnowledge
0%
500%
1000%
1500%
2000%
A.D. 1700 1900 2010 2013
Doubling ofKnowledge
410th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Evolution of knowledge management and its technology
IntegrationUniversalization
HybridizationHigh specialization
"ideas of reflection"
John Luck(1689)
Michel Polanyi(1964)
Peter Drucker(1966)
John Naisbitt(1980)
"explicit & tacit KH"
”knowledge worker"
”information age"
Davenport - Prusak(1998)
”velocity - viscosity"
PrintingComputer
Internet
E-learning
510th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Evolution of socio-economic environments and their drivers
EgalitarianismIndividualismMix approach
Capitalism
“To earn money to shareholders”
A. Smith
Socialism
“Egalitarian value creation to the society”
K. Marx
Post – Capitalism/Industrial
“Value creation thru convergences”
P. Samuelson
Post - Socialism
“Value creation thru Wild ormoderated Capitalism”
610th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Clients- trends and tendencies at multinational firms
80 90Present&
future (Years)60-70
Periods ofMNCs)
American MNCs
Japanese MNCs
European MNCs
Asian&Russian MNCs
MNCs
GlobalizationOut&in-sourcing
M&AIntercultural-
sensitivity
710th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Clients- trends and tendencies at SMEs
Important role of SMEs in employment (40-68%) and in total sale (38.8-59.1%)
Growing number of self-employed people
Steady birth and death rate of these firms
Firm survival ratios increases by size and age
Usage of managers
Create functionsIPO
InternationalizationOutsourcing
810th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Clients- trends and tendencies in public sector
New Public Management (NPM)
Bureaucratic (traditional)
Adaptive PublicManagement
Anglo-SaxonWorld
1945 1979 1997 Today
NPM
Bureaucratic (Traditional)
Otherpart of
theWorld
EffectivenessClient-orientation
Openness&transparencyRegulations
910th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
The Five Waves of the consulting industry
InnovationCooperationKnowledge
CombinationEfficiency
5
Near- or OutsourcingAge???
Industry Age
1
EfficiencyCost consciousness
Management Age
2
CombinationSee the big picture
Information Age
3
Knowledge,Search and usage
information People Age
4
CooperationIntercultural
understanding
1010th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Evolution of consultant intelligences
Technical Intelligence
CQ
EQ
IQ
Right brain
Left brain
EmotionalIntelligence
CulturalIntelligence
2
1
3
Besides technical KH and skills of consultants, the competency development (i.e. people, culture) is a growing issue
Right brain
1110th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Changes in the nature of consulting intervention
Information
Planning
Change
Learning
Small Big Large
?
ParticipativeMix role
High specialization &global app.. for MNCs
All-round app..for PS& SMEs
Source: Markham
1210th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Future - find right balance among..
Professionaltargets
Institutionaltargets
Social & ethical targets
1310th Anniversary Meeting of FEACO-VTMSZ
“New Trends and Tendencies in the Consulting Industryin an Enlarging Europe”, Budapest, November 8-10, 2006
Contact: József Poór,
Principal&Market LeaderMercer Hungary
Professor of Management (PTE-KTK)phone: [email protected]
Thank you for your attention!