QUICKSTART GUIDE

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CONTENTS

3 GettingStarted

4 Requestingyourcourse

5 HowdoyourstudentspurchaseNortonSmartwork access?

6 Gettingstudentsenrolledinyourcourse

7 Tojoinyourcourse,yourstudentswillneedyour courseenrollmentkey

8 Correctlysetyourtimezonetoensureyour assignmentduedatesareaccurate

9 Firstdayofclassresources

10 TrainingandSupport

11 Emediaspecialists

12 TheNortonhelpdesk

13 ElevenTipsforStartingwithNortonSmartwork

14 Tip1:“Turneditingon”

15 Tip2:Prebuiltassignments

16 Tip3:Editinganexistingassignment

17 Tip4:Creatinganewassignment

18 Tip5:Theactivityeditor

19 Tip6:NortonSmartworkprebuiltgradingpolicies

20 Tip7:Creatingacustomgradingpolicy

21 Tip8:Thequestionlibrary

22 Tip9:Extendingduedates/resettingstudentsattempts

23 Tip10:Gradebookbasics

24 Tip11:Editingquestions

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GETTING STARTED

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GETTING STARTED

Wantdetailedwritteninstructions?Click the handout below.Requesting your course

wwnorton.com/nsw/setup

Needtorequestyourcourse?Watchthisvideo.

W. W. Norton & Company, Inc. • Independent and Employee-ownedwwnorton.com/college • Contact your local Norton representative at wwnorton.com/college/contact

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Need more help? Watch the how-to video at wwnorton.com/nsw/instructorvideos.

Course RequestWWNORTON.COM/NSW/SETUP

1. Visit WWNORTON.COM/NSW/SETUP and choose your book.

2. Sign-in using your existing Norton account. Don’t have an account? Click the CREATE link to create a new account.

3. Define your course by providing a course name, estimated enrollment, and other important course information.

4. After confirming your course details, add the title to your Norton account.

5. Build your course:

New Norton Users: If you created a new account, click on the link in the confirmation email from Norton so we can process your request for instructor access. Please allow up to two business days.

When your request is approved, we’ll send you a confirmation email. Log-in to Norton Smartwork at WWNORTON.COM/NSW and click ENTER to build your course.

Returning Norton Users: Just click ENTER to build your course.

6. Building your course should take less than an hour. When your course is ready, we’ll send you a confirmation email. Sign-in at WWNORTON.COM/NSW and click ENTER to access your course.     

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GETTING STARTED

How do your students purchase Norton Smartwork access?StudentscanpurchaseaccesstoNortonSmartworkinthreeways:

1. Every new copy of a Norton textbook supported by Norton Smartwork includes a Norton Smartwork access code.

2. Norton Smartwork access codes can be stocked stand-alone in bookstores at your request.

3. Students can purchase access online at wwnorton.com/nsw/buy.

Allnewprinttextbooksincludeanaccesscodeboundintothefrontcover.

d Tip: For students on financial aid, ask the bookstore to stock Norton Smartwork access

codes. Ask your local Norton rep for the correct ISBN.

ABCD-1234

Norton Smartwork access automatically includes an integrated ebook.

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GETTING STARTED

Getting students enrolled in your courseWatchthisvideoonNortonSmartworkstudentregistration.

Passoutthesedetailedinstructionstostudents.

Click the handout below.

W. W. Norton & Company, Inc. • Independent and Employee-ownedwwnorton.com/college • Contact your local Norton representative at wwnorton.com/college/contact

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4. If you already have a Norton account, sign in using your email address and password. If not, click the “Create” link to create a new account and fill out all fields.

5. If you have a Norton Smartwork access code, enter it now. If not, enroll in Norton Smartwork by selecting two week trial access. You can buy access at any time once you enter your course.

Student Registration

Having problems? Watch how-to videos at wwnorton.com/nsw or visit the Norton help desk: wwnpag.es/NSWHELP.

MY ENROLLMENT KEY IS:

1. Visit wwnorton.com/nsw/enroll.

2. Choose your textbook. 3. Choose your school, instructor, and course section and then click “Save and Continue.”

6. We’ll send you a confirmation email. When you click on the link in the confirmation email, you’ll be directed back to your Norton account. Click ENTER to access Norton Smartwork.

7. To join your instructor’s course, enter the enrollment key provided by your instructor in the ENROLL ME field on the right side of the page.

Note: If registering using an access code included with your textbook, follow the steps below. If you bought Norton Smartwork access online, just sign-in at wwnorton.com/nsw, click on the link in the confirmation email from Norton, and enter your course enrollment key.

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GETTINGSTARTED

To join your course, your students will need your course enrollment keyWhen you enter your course, you’ll find your enrollment key on the course homepage.

Your enrollment key is the thirteen-digit number circled above. Students will need to enter this number (dashes included) at the end of the enrollment process to join your course.

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GETTINGSTARTED

Correctly set your time zone to ensure your assignment due dates are accurateClick on the Configure Course Timezone link in the block of your course homepage.

Select your time zone and click the Save Changes button.

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GETTING STARTED

First day of class resourcesFirstDayofClassPowerPointsWalk students through student registration with this slide deck.

StudentregistrationhandoutDistribute these registration instructions to students and post online.

How-tovideosHere are all the how-to videos.

SyllabusdirectionsPut these Norton Smartwork instructions in your syllabus.

BesuretodirectyourclasstotheStudentQuickstartGuide.

Want to watch rather than read? Our how-tovideos will help you and your students get started with Norton Smartwork.

STUDENT QUICKSTART GUIDE

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TRAINING AND SUPPORT

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TRAINING AND SUPPORT

Emedia specialistsEveryNortonSmartworkadopterisassignedanemediaspecialist.Emediaspecialistsare:

experienced publishing professionals

knowledgeable technology trainers and consultants

in close contact with Norton Smartwork developers, help desk professionals, and other

members of the Norton Smartwork team

Emediaspecialistsareavailableto:

2 ensure that Norton Smartwork course setup goes smoothly

2 lead on-campus instructor training

2 host implementation and training webinars

2 consult on Norton Smartwork best practices

To be put in touch with your emedia specialist, please contact your local Norton representative.

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TRAINING AND SUPPORT

The Norton help deskwwnpag.es/nswhelp

Throughthehelpdesk,NortonSmartworkuserscan:

2 submit a Norton Smartwork help desk ticket and expect a prompt reply

2 chat with a member of the help desk staff online

2 browse a list of Frequently Asked Questions

Howtosubmitahelpdeskrequest:

1. Visit the help desk homepage at wwnpag.es/nswhelp.

2. Browse the list of frequently asked questions.

3. If you still need help, click on “Submit a Norton Smartwork Help support request” at the top of the page.

d Tip: Hand out these techsupportinstructions or post them online for your students.

4. After you submit your request, you’ll be given a tracking number to monitor the progress of your request. You’ll also be given the option of chatting with one of our help desk staff members online.

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ELEVEN TIPS FOR STARTING WITH NORTON SMARTWORK

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ELEVEN TIPS

Tip 1: “Turn editing on” The“Turneditingon”buttonatthetoprightcornerofthecoursehomepageallowsinstructorstomakechangestoNortonSmartwork.Watchthisvideooncoursehomepagebasics.

Onceyouturneditingon,editingtoolswillappearnexttoeverychapter.

To add an assignment to a chapter, click the (plus sign) next to the chapter you want to

edit.

Aneditbuttonwillappearnexttoeveryassignment.

To edit the assignment, click Edit settings from the drop-down menu. To make the assignment visible or hide the assignment from students, click Show or Hide from the drop-down menu.

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ELEVEN TIPS

Tip 2: Prebuilt assignmentsEveryNortonSmartworkcoursecomeswithprebuiltassignmentscreatedbyNortonSmartworkauthors.

These assignments are fully customizable, but they can also be made available as-is to students with just two clicks.

Tomakeaprebuiltassignmentavailabletostudents:

1. Turn editing on.

2. Across from the prebuilt assignment you’d like to use, click the edit link and then click Show from the drop-down menu.

3. Want to check to make sure students can see the assignment? Click the Switch role to button in the administration block of your course homepage and choose Student.

Prebuiltassignments in the Principles of Economics Norton Smartwork course.

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ELEVEN TIPS

Tip 3: Editing an exisiting assignmentWatchthisvideooneditingassignments.

1. From the course homepage, turn editing on.

2. Across from the prebuilt assignment you’d like to edit, click the edit link and then click Edit settings from the drop-down menu.

3. You’ll be redirected to the activity editor to set a due date and a grading policy. See Tip5for more information.

4. For instructions on editing problems within prebuilt assignments, see Tip11.

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ELEVEN TIPS

Tip 4: Creating a new assignment Watchthisvideooncreatingnewassignments.

1. From the course homepage, turn editing on. Next to the chapter in which you’d like to add the assignment, click on the (plus sign) symbol to the right of the chapter title.

2. In the menu that appears, click on Norton Smartwork under External Tools.

3. You’ll then be redirected to the activity editor (seeTip5).

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GETTINGSTARTED

Tip 5: The activity editorSetyourgradingpolicyandduedatesfromtheactivityeditor.

Use the activity policy drop-down to set your grading policies.

ELEVENTIPS

Set your due dates here.

Click Save and display to move to the question library and pick your questions. See Tip8 for question library basics.

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ELEVEN TIPS

Tip 6: Norton Smartwork prebuilt grading policiesNortonSmartworkcomeswithtwoprebuiltgradingpolices:HomeworkandQuiz.

To use one of the prebuilt grading policies, select the desired policy from the Activity Policy drop-down of the activity editor.

Homeworkvs.Quizprebuiltgradingpolicies

Homework:

2 unlimited number of attempts at each question

2 no penalties for incorrect answers

2 full feedback and hints

Quiz:

2 one attempt at each question

2 no feedback and hints

2 one attempt on the assignment as a whole, which counts as students’ final grade

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ELEVEN TIPS

Tip 7: Creating a custom grading policyWantmoregradingcontrol?CreateaNortonSmartworkcustomgradingpolicy.

Watch this video on creating grading policies.

1. Click the “Create a new policy” link from the activity editor.

2. Choose your policy template (Homework or Quiz) and give your grading policy a name.

3. Important considerations:

2 Change the penalty settings if you’d like to discourage guessing and penalize students for incorrect answers.

2 Change the assignment-level settings if you’d like to change the number of attempts students are allowed at a given assignment.

Tip 8: The question libraryAddorremovequestionsfromneworexistingassignmentsinthequestionlibrary.

To add a question to your activity, click the (plus sign) button next to the question or drag the question into the “Questions in activity” box.

Instructors can preview their assignment in student view by clicking on the Preview activity button.

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ELEVENTIPS

Use the advanced filtering tools at the top of the page to filter questions in the question library.

When you click on a question title, a preview of the question loads at the bottom of the page.

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ELEVEN TIPS

Tip 9: Extending due dates/resetting student attemptsExtendingduedatesandresettingstudentattemptsaredonefromtheMyNortonSmartworkblockofthecoursehomepage.

Watch this video on extending due dates and resetting student attempts.

2 To extend a due date or reset an assignment, click on User policy exceptions.

2 To edit a custom grading policy, click on View or edit policies.

d Tip: When you click on either User policy exceptions or View or edit policies, a pop-up

window should appear. If it doesn’t, be sure that your browser settings allow pop-ups.

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ELEVENTIPS

Tip 10: Gradebook basicsToaccessthegradebook,clickongradeswithintheadministrationblockofyourcoursehomepage.

Use the column widget to access class-wide performance reports on an individual assignment.

Click on the magnifying glass next to a student’s score to see all of the student’s work on that assignment.

d Tip: Watch this how-tovideo on gradebook basics.

To access additional gradebook tools for an individual student, click on the row widget.

To edit a grade, just click on it, make the change, and click return.

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ELEVEN TIPS

Tip 11: Editing questionsWantmorecontroloverNortonSmartworkquestions?

Watch this how-to video on editing questions.

Toeditanexistingquestion:

1. Highlight the question in the question library by clicking on it.

2. Scroll down to the question preview window and click to copy the question.

3. Find your copied question in the question library.

4. Highlight your copied question by clicking on it, then scroll down to the question preview window, and click .

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