QuickLink Email: Bringing Value- Added Benefits to … · QuickLink Email: Bringing Value- Added...
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CREATING TOMORROW`S SOLUTIONS
QuickLink Email: Bringing Value-Added Benefits to eBusiness 2014 Elemica Reveal Conference, Philadelphia
Kristen Ross, E-Business Manager
2 QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager
} WACKER is a technology leader in the chemical and semiconductor industries.
} We forge ahead with technical innovations and the development of new products for the world’s key industries.
} We offer solutions and innovations for a broad range of sectors.
Products and Solutions for Key Global Sectors
Automotive & Transport
Construction Energy, Electrics & Electronics
Coatings & Paints
Adhesives & Sealants
Consumer Care
Elastomers & Plastics
Paper, Films & NIP
Renewable Energies
Textile, Leather & Nonwovens
Semiconductor Pharma
Food Healthcare Composites Agro Chemical Industry
Industrial Biotechnology
A Century of Success
Wacker Chemie AG
} Founded in 1914 by Dr. Alexander Wacker
} Headquartered in Munich
WACKER Group (2013)
} Sales:
} EBITDA:
} R&D:
} Investments:
} Employees:
€ 4.48 billion
€ 679 million
€ 174 million
€ 504 million
16,009
3 QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager
Technical and WACKER ACADEMY Centers: Globally Present and Close to Customers
Technical Centers Technical Center with
} Global coverage via worldwide network
} Local support for our customers
} Ideal platform for advanced training and industry-specific networking
} Promotion of innovations and know-how transfer
Moscow
Freiberg
Nünchritz
Burghausen
Dubai
Mumbai
Kolkata
Singapore
Melbourne
Shunde
Shanghai Hsinchu
Jandira
Mexico City
Portland
Dalton
Allentown Adrian
Seoul
Tokyo
Tsukuba
4 QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager
WACKER’S E-Solutions Portofolio
ELEMICA QUICKLINK ERP ( (customers have ERP connection)
GAP
WACKER INTERNET PORTAL https://login4more-america.wacker.com/irj/portal
ELEMICA QUICKLINK EMAIL (customers email orders)
QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 5
E-Solutions: Optimized Processes at WACKER
} Optimizes business processes for both WACKER and our customers
} Increases efficiency
} Improves order accuracy
} Maximum planning / schedule reliability
} Full transparency
} Ability to place orders 24/7
} Optimizes communication
} WIN / WIN
Save Time. Unleash Potential
QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 6
QuickLink: The Sensible Solution
Wacker Chemical Corp—the NAFTA Region
} In 2013:
} 15% of WACKER’s customer base placed orders via E-Business
} 51% of WACKER’s invoiced sales were processed via E-Business
} 58% of E-Business customers placed orders via QuickLink
} Since May/2011, WACKER has converted 138 customers to QuickLink Email (45 in 2013)
} All use the email option
} Customer variation includes: pdf, .xls, csv, txt, rtf, html and email body
} Timing: Customer is usually in production within a week to ten days
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Elemica QuickLink: Customization Based on Customer Needs
QuickLink + Login4More
Customized Excel Template
QuickLink + E-Invoicing
} QuickLink: Order create
} Login4More: Order documents & reports
} Based on customer purchase history
} Product drop downs
} Customer fills in PO No, Delivery Date, Quantity
} Customized to customer needs
} QuickLink: Order create
} Invoicing via EDI to OB10-like platforms
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Elemica QuickLink: Mapping Options
Host of options on how to map a PO to meet unique situations
} One PO with multiple releases mapped to create individual sales orders
} Customer has one article number for different container sizes; WACKER uses unique material numbers for each material / container combination
} Differentiating order types with same PO format (example: standard order vs. consignment fill up)
} Ability to map different PO formats for the same customer
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QuickLink Email: The Favored E-Solution
} Order Acknowledgement sent via email stating order received by Elemica
} No change to the customer’s current order process
} Saves time
} Timelier order confirmations
} Little to no resources needed from customer to setup / test
} Ability to place orders 24/7
Customers Prefer QuickLink Email…
QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 10
Any Questions?
QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 11
About Elemica QuickLink Email & Print
Automate Inbound Order Entry üNo standard forms required ü Accepts customers unique purchase order formats üCustomizable business logic per customer ü Adaptive transformation rules ü 100% data accuracy ü Faster order cycle time
Elemica QuickLink Email & Print (Powered by CONEXIOM™) The patent-pending CONEXIOM order automation solution was created by ecmarket™, a cloud solutions developer. CONEXIOM is used by some of the world’s most innovative companies, including 3M and Fabory (a Grainger Company). For more information about CONEXIOM, visit http://www.ecmarket.com/html/conexiom.html.