Quick Start Guide to Managed Services
-
Upload
richard-tubb -
Category
Business
-
view
818 -
download
1
description
Transcript of Quick Start Guide to Managed Services
![Page 1: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/1.jpg)
Quick Start to Managed IT Services
Richard TubbIndependent Consultant - Providing Expert Help to IT Companies
www.tubblog.co.uk
![Page 2: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/2.jpg)
Quick Start to Managed Services
• This is an interactive session – if you have a question, put your hand up. I’ve also allocated time at end purely for questions.
• You can also ask questions after the session on Twitter @tubblog and @CompTIAUK
• If your mobile phone goes off, I’ll assume you’re trying to get my attention and so encourage everyone in the room to turn and face you
![Page 3: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/3.jpg)
What is Managed Services?
"Proactive, flexible, trusted relationship for IT“- CompTIA UK Channel Community members
![Page 4: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/4.jpg)
Why not use Break/Fix?
![Page 5: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/5.jpg)
How to sell Managed Services
![Page 6: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/6.jpg)
Focus on the Value, not time
![Page 7: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/7.jpg)
So… what is it we’re paying you for?
![Page 8: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/8.jpg)
Always be demonstrating value
• Reporting, Reporting, Reporting
• Customer surveys
• Quarterly Business Reviews
• Site Visits (even if you can actually do the work remotely)
![Page 9: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/9.jpg)
Strategic Alliances
![Page 10: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/10.jpg)
Additional Services
![Page 11: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/11.jpg)
If you read just one book…
![Page 12: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/12.jpg)
Further Resources
• www.mspbusinessmanagement.com – MSP advice from top industry experts
• www.mspcomparison.com – Compare different MSP market tools
• www.channelcommunity.co.uk – CompTIA UK Channel Community
![Page 13: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/13.jpg)
Free Stuff
• Visit CompTIA stand today and ask William or Kris for a copy of the “Quick Start Guide to Managed Services”
• Pass me your business card and I’ll send you a copy of my Whitepaper - “The Top 7 Mistakes Managed Service Providers Make”
![Page 14: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/14.jpg)
Questions?
![Page 15: Quick Start Guide to Managed Services](https://reader036.fdocuments.in/reader036/viewer/2022062418/55596155d8b42a93708b4fb9/html5/thumbnails/15.jpg)
Four ways to connect with me to continue the conversation
• Subscribe to my blog at www.tubblog.co.uk - featuring news and advice for SMB IT Companies
• Connect with me on LinkedIn at www.linkedin.com/in/richardtubb to see how I may be able to help you if you’re an IT company
• Follow me on Twitter @tubblog for a heads-up on content you’ll find useful
• Circle me on Google+ at gplus.to/tubblog to gain access to content I don’t share elsewhere