Quick Guide 2012 - SmartTrade Start Guide to... · 2016. 3. 3. · Telephone New Zealand 0800...

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Page 1: Quick Guide 2012 - SmartTrade Start Guide to... · 2016. 3. 3. · Telephone New Zealand 0800 EASYHELP (0800 327 943) Australia 1800 350 495 Website Email info@smarttrade.biz Contents

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Quick Guide

2012

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Copyright © 2012 SmartTrade Ltd

All rights reserved

First printing, December 2012

SmartTrade Ltd

PO Box 8254

Symonds Street

Auckland

NEW ZEALAND

Telephone New Zealand 0800 EASYHELP (0800 327 943)

Australia 1800 350 495

Website www.smarttrade.biz

Email [email protected]

Contents Quick guide to SmartTrade Mobile ........................................................................................................................... 3

1. Logging in........................................................................................................................................................ 3 2. The Dashboard ................................................................................................................................................ 4

2.1 The Calendar............................................................................................................................................ 4

2.2 The Jobs List ............................................................................................................................................ 5

2.3 Timesheets .............................................................................................................................................. 6

2.4 Orders..................................................................................................................................................... 7

3 The Job Card................................................................................................................................................... 8 3.1 The Jobsheet............................................................................................................................................ 9

4. Returning a Job ............................................................................................................................................. 11

Please note – you cannot ADD jobs, quotes, clients, suppliers or products using SmartTrade Mobile. It has been designed for Field

staff to update jobs that have been added in the office. If you want the full functionality of SmartTrade Essential in the field, you

can access this directly using any Windows based tablet or laptop – OR – through RDP using an Ipad or Android device. Please

call our Support team (0800 327943 or 1800 350495) if you require further information

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Quick guide to SmartTrade Mobile

Welcome to SmartTrade Mobile – here are a few quick tips to get you started.

1. Logging in

You will need to know your individual user name, password and company code to log in to SmartTrade Mobile

successfully. These should be provided by your office administrator.

In SmartTrade Essential they can be found on your Employee record and in the Mobile preferences:

Once logged in, you will stay logged in unless you specifically log out

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2. The Dashboard

From here you can view your Calendar, Jobs list, Timesheets and Orders

2.1 The Calendar

Days highlighted in BLUE have current appointments

Days highlighted in PINK have past appointments

Scroll to view the appointment details for the selected day. Click on the required appointment to open the job.

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2.2 The Jobs List

This lists the jobs that have been dispatched to you.

Return all dispatched jobs

Change the sort order of

your jobs

Enter anything to search for

the job (number, address

etc)

Click to see Active, Hidden or

Returning Jobs

Job Details:

Number and Appointment

Time entered

Client and Site

Last Order number

Indicates if Time, Notes or

Status change is required

(and done) before returning

the job

Site Contact – click to dial

ACTION MENU (see below)

HIGH PRIORITY JOB

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2.2.1 The Action Menu

Click on the options available to perform the required action

2.3 Timesheets

This will display all timesheet entries available

You can see time entered, the ‘posted to job’ status and whether the timesheet has been ‘sent to Office’. Once a

timesheet has been sent to Office, you can no longer edit it on the device

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2.4 Orders

Displays all the orders added (either on the device, or in the office) for the jobs in the job list.

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3 The Job Card

When you tap to open a job from the jobs list the following details are displayed:

Click to see and update Client, Jobsheet, Notes

or Schedule entries for this job

Click to select new job status from list

Initial job notes – you can edit these by clicking

on Notes from the Top menu

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3.1 The Jobsheet

Click on the JobSheet to see materials and labour on the job and add more….

3.1.1 Adding Materials

Click to delete a line or move

lines up and down

Scroll to the right to see all the

line details (note, this may vary

depending on security privileges)

Click Add to select from

materials lists. Click Heading to

add a heading.

Select by Category, Supplier, Code or

Description…

Use ‘Quick Add’ to add the line with

a quantity of 1, or ‘Add Item’ to

change the quantity before

adding:

Click to Return to the Jobsheet after

you have completed adding items

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3.1.2 Requesting an Invoice

Once you have completed adding Materials, Notes

and Time to a job (and have the correct security

privileges) you can create an invoice for the job.

The invoice will be created in the Office system

automatically when the Job is returned. It can then

be printed or emailed from there.

Tap ‘Create Invoice’

The invoice value is displayed with the GST value

included

The checklist must be completed prior to the invoice

being created

Tap ‘Request Invoice’ to have the invoice created

when the job is returned

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4. Returning a Job

There may be preferences set in the Office system that will prevent you returning a job until certain actions have

been performed:

Once you have completed the required actions, the Job will be put into a status of ‘Returning’

If you have internet coverage, the job will return immediately, if not – it will wait until internet access is next

established.

These indicators will be “lit” if the

actions have taken place