Questionnaire on Virtual Teams

Dear Sir/Madam,

You are kindly invited to participate in this survey by answering this questionnaire on virtual team settings.

All the questions should be answered by taking your current virtual team and the work place in to consideration. Please

do not hesitate to provide the accurate information, because it will remain completely confidential and will be used

solely for the academic purposes.

I sincerely request you to pay several minutes from your valuable time and be kind enough to send back the completed

questionnaire to the following e-mail address or the address that you got this.

sahan.xyz@gmail.com

Thanking you!

J.M. Sahan Nandula

Reg, No [09/9027]

MBA-MOT 2009/2010,

University of Moratuwa

What is Virtual Team?

In a Virtual team your team members are dispersed in to several locations locally and/or globally and sometimes you

haven’t met the other members who are working on the same team even if you are working on same tasks. Information

and communication Technologies are used for communicate with each other in synchronous or asynchronous modes in

your virtual team setting.

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1. Please state your level of agreement to the following statements by considering the virtual team that you are currently working with.

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1.1 My virtual team members tend to disagree over alternatives.

1.2The disagreements experienced by my virtual team members are directly related to day-to-day task performance

1.3 My virtual team members disagree over solutions proposed by other team members

1.4 My virtual team members advocate different viewpoints in doing same team tasks

1.5My virtual team members find difficulties to work with each other because of the characteristics of the technologies that we are using

1.6 My virtual team members confront with each other on personal matters.

1.7 My virtual team members make negative remarks about each other.

1.8 Some of my virtual team members tend to ridicule others.

1.9The differences experienced by my virtual team members are related to interpersonal matters.

1.10 I find difficulties to work with my virtual team members who are not in my gender.

1.11I find difficulties to work with my virtual team members who are not in my age group

1.12I find difficulties to work with my virtual team members who are not belong to my present work organization

1.13I find difficulties to work with my virtual team members when they come from different nationalities

1.14I find difficulties to work with my virtual team members when they belong to different religions

1.15I find difficulties to work with my virtual team members when they speak different languages

1.16I find difficulties to work with my virtual team members when they are in different hierarchical levels of my virtual team

1.17Time-difference between Sri Lanka and the countries of My other virtual team members influence effective team work

1.18Communication modes (like email, voice and video conferencing) leads to disagreements in my virtual team

1.19Unclear goals and objectives lead to disagreements between me and my virtual team members

1.20I have disagreements with my virtual team members because my actual contribution to the team tasks is not recognized

1.21I have disagreements with my virtual team members because I am unable to identify their actual contribution to the team tasks

1.22Because of the not trustworthy responses/feedback from my virtual team members I have disagreements with them

2.0 Please state your level of agreement to the following statements about the effectiveness of virtual team working by considering the virtual team that you are currently working with.

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2.1Customer satisfaction for the tasks/work that my virtual team contributed is high.

2.2Customer complaints for the tasks/work that my virtual team contributed is Low.

2.3Most of the time My virtual team completes the tasks/work without exceeding the allocated time for it

2.4The tasks/work that we have already completed have less revisions/reworks

2.5Most of the time My virtual team completes the work before it reaches the allocated budget for the work.

2.6Most of the time team member complaints for the completed and ongoing tasks/work of my virtual team is low

2.7Most of the time My virtual team members can go beyond the ordinary solutions for the work being done by them

2.8My virtual team is getting more and more work from our satisfied existing customers

2.9My virtual team has very good recognition from all the stakeholders because of the completed work/tasks

2.10My virtual team is able to increase the customer base through superior task/work performance

3.0 Please state your level of agreement to the following statements on virtual teams based on the virtual team working experiences that you have in your present workplace.

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3.1 Evaluation systems of my organization encourages virtual team members to perform better in work that they are doing

3.2Compensation systems of my organization encourage virtual team members to perform better in work that they are doing

3.3Corporate culture of my organization encourages and supports my virtual team work

3.4My virtual team supervisor/leader’s ability to communicate all relevant information to me improve the effectiveness of my virtual team work

3.5My virtual team supervisor/leader’s knowledge and understanding about the project improve the effectiveness of the team work

3.6Clear understanding of roles and responsibilities by each virtual team member improves the effectiveness of the virtual team performance

3.7Influencing ability of my virtual team supervisor/leader improve the effectiveness of team

3.8Team norms (standards & rules) defined for team to follow help to run my virtual team effectively

3.9Providing clear goals and objectives to the team help to establish the commitment to the virtual team work

3.10Working on dependable tasks help to improve the effectiveness of the virtual team because it’s helps get to know each other well

3..11Willingness of my virtual team members to assist other members by going beyond their defined roles, improve the team performance

3.12Managing virtual team members different behavior is essential for get the effective team results

3.13Absence of face-to-face contacts, the informal conversations and group interactions between virtual team members increase idling myself from the team

3.14I value mutual bond between virtual team members more than the high-quality decisions

3.15There are differences between the decisions taken as a team and my individual decision before joining to the virtual team

3.16The work processes used by the virtual team should reflect thecomplexity and the level of importance of the work being carried out

3.17Availability of appropriate tools and technology would help in improving my work ability

3.18Having realistic time constraints for a given task/work helps to improving the team work of the virtual team

3.19 Having adequate physical space for the virtual team is essential to improve work

3.20We can perform better if our company allocated more financial resources to my virtual team

4.0 Please state your level of agreement to the following statements on virtual team performance based on the virtual team working experiences.

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4.1Virtual team working requires initial face-to-face meetings to develop a sense of ‘‘team.’’

4.2Managers must visit remote participants of the virtual team during the course of the project.

4.3Trust between virtual team members should be built and maintained, although it is difficult to establish while operating in a virtual environment

4.4Virtual team leaders should be informed of the unique demands of the team at selection

4.5The project objectives must be restated and reinforced frequently to ensure that all virtual team members remain focused on a common outcome.

4.6Conflicts must be addressed quickly to prevent unnecessary complications within the virtual team

4.7Expectations of each virtual team member must be stated clearly to assist him/her in working independently

4.8Virtual team member’s workload should be monitored to ensure that, significant increases do not occur due to increased electronic communications.

4.9 Regular trainings must be provided as required for all members of the virtual team.

4.10Decision making process is getting more complex in the virtual team due to the heavily usage of electronic media

4.11 Collaboration tools must be selected to establish an integrated virtual environment

4.12Project management tools must support the virtual environment and the project process.

4.13Documents must be secured before, during, and after transmission to ensure the integrity of the information.

4.14Team members must ensure that relevant information is accurately and timely distributed among the virtual team.

4.15Secured transmission channels must be established to transmit secured information within the virtual team environment.

4.16Interoperability of software must be established before introducing to the virtual team environment.

4.17Virtual team and its environment should be an interoperable one for each and every project

5.1 I am a: Male Female

5.2 What is your age? years

5.3 Your marital status? Single Married

5.4 How long did you work in this virtual team?

5.5 Total years of experience (current & past) that you have worked for virtual teams?

5.6 How many members are there in your current virtual team?

5.7 My virtual team members belong to other nationalities than mine? Yes No

5.8 If “Yes” what are them?

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American, Swedish, Chinese, German

5.9 My virtual team members have other religions than mine? Yes No

5.10 If “Yes” what are them?

5.11 What is your highest educational qualification (tick one box)?

Diploma or equivalent

Degree or equivalent

Postgraduate or equivalent

5.12 What is your current position of the organization?

Project Manager

Software Architect

Tech Lead

Team Lead

Lead/Principle Software Engineer

Senior Software Engineer

Software Engineer

Associate Software Engineer

Quality Assurance Engineer

Business System Analyst

Any other…

Please save your work

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End of the survey!Thank you very much for the participation!

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