QUESTF ORUM&& TL&9000&R6.0&REQUIREMENTS&&&...

1

Logo or heading here

QUEST FORUM TL 9000 R6.0 REQUIREMENTS & ISO 9001:2015 (OCTOBER 2014)

INFORM, EDUCATE AND DEFINE

QuEST Forum IGQ Working Group IGQ Leadership Mike Gaines

Sheronda Jeffries Nancy PaAerson

Bill Jibby

To ensure that your aAendance is

captured, if you did not access this webinar via the

internet directly using WebEx, please remain on the line aKer the webinar ends and we will capture your name

To make Full Screen For quesMons, Chat “Host, Presenter & Panelists”

For Q & A, expand here or may auto-‐expand

Phone icon idenMfies speaker Globe icon idenMfies presenter

This webinar is scheduled for 1.5 hours

Webinar highlights: •  Overview of the current status of the ISO 9001:2015 revision •  Review the key changes to ISO 9001 found in the DraK

InternaMonal Standard (DIS) •  Learn about the High Level Structure 'Annex SL’ •  Review the plan to update TL 9000 R6.0 to incorporate ISO

9001:2015 •  Discuss the transiMon period for ISO 9001:2015 and TL 9000

R6.0 Requirements before changes become mandatory •  Learn what you can do to prepare for TL 9000 R6.0

Requirements!

TL 9000 contains all of the auditable clauses of ISO 9001:2008

hAp://tl9000.org/alerts/alerts.html#10

ISO 9001:2015 Status Update

5

CD available 2013

DIS available 05/2014

FDIS expected AFTER 07/2015

ISO 9001:2015 to be published 09/2015

3-‐Year TransiMon Proposed

ISO Standards Developm

ent Process

ISO/IAF TransiMon Document thru Final Review as of 10/2014

TC 176 SC 2/WG 23 CommunicaMon & Product Support – Ashok Dandekar (QuEST Forum RepresentaMve)

InternaMonal ballot closed on Oct. 10, 2014 – Results were APPROVE DIS by 90%

ISO/NP TS 9002 “Guidelines for the applicaMon of ISO 9001” expected to

be published in early 2015

“Key” Detailed Changes: •  New version of Figure 1; ISO 9001 sMll follows PDCA •  “documented informaMon” remains •  “procedures” and “records” are not menMoned instead “maintain

documented informaMon” and “retain documented informaMon” •  A quality manual and a management representaMve are no longer

required •  “products and services” replaces products

•  ISO 9000 will be updated to address changes in terms & definiMons

•  “applicability” replaces “exclusions” •  risks are to be determined and addressed, but there is no requirement

for formal risk management or risk approach •  New/different requirements from ISO 9001:2008 include organizaMonal

context and knowledge management •  Annex A to provide general guidance on implementaMon and other

Annexes will be included such as a summarized analysis of key enhancements between ISO 9001:2008 and ISO 9001:2015 6

ISO 9001:2015 Revision Overview

ISO 9001:2015 – what will change, and why?

Dr Nigel H Croft

(c) TCA Global 2014 7 June 2014

Harmonization of management system

standards

(C) Nigel H Croft 2014 - All rights reserved 8

Sustainable Development

Environmental integrity

Social responsibility

Economic growth ISO 9001

TL 9000

AS 9100

ISO 28001

ISO 27001

ISO 22000 ISO/TS 16949

ISO 14064

ISO 14004

ISO 26000

ISO 9004 ISO 14001

ISO 14040

ISO 50001

(OHSAS 18001) Future ISO Std

(SA 8000)

ISO 20121

ISO 22301 ISO 39001

Supply chain security

Aerospace

Quality (Reqts)

Food safety

Quality (Guidelines)

Health & Safety

Social resp. Requirements

Social resp. Guidance

Business continuity Sustainable

events Life cycle

Greenhouse Gas

Environmental (Guidelines)

Environmental (Reqts)

Automotive

Telecomm

Energy

Information Security

ISO 20000

I.T. Service

ISO 55000

Asset Mgt.

ISO 18617

Sustainable Purchasing

ISO 37001

Road safety

Anti- bribery

Positioning of some ISO (and other) standards


ISO 31000

Risk management

Need for Alignment of management system standards! l  ISO Joint Technical Coordination Group

(“JTCG”): l  Joint vision for management system standards l  High level structure for all ISO management systems

standards l  Identical sub-clause titles under the high level

structure l  Generic core vocabulary for management system

standards l  Aim is to make life easier for those who wish to

have a “single management system” (C) Nigel H Croft 2014 - All rights reserved 10

ISO Directives Part 1:2012 “Annex SL”

l  Incorporates the recommendations of the JTCG work

l  Defines the common structure and format for all new ISO management system standards and revisions to existing standards

l  Common text (approx 30% or more of each standard will be identical text)

l  Significant impact on future revisions of ISO 9001 and ISO 14001


1. Scope 2. Normative references 3. Terms and definitions 4. Context of the organization

•  Understanding the organization and its context

•  Needs and expectations of interested parties

•  Determining the scope •  Management System

5. Leadership •  Leadership and commitment •  Policy •  Roles, responsibility and

authority 6. Planning

•  Actions to address risks & opportunities

•  Objectives and plans to achieve them

7. Support •  Resources •  Competence •  Awareness •  Communication •  Documented information

8. Operation •  Operational planning and control

9. Performance evaluation •  Monitoring, measurement,

analysis & evaluation •  Internal audit •  Management review

10. Improvement •  Non conformity and corrective

action •  Continual Improvement

“Annex SL” High Level Structure


13

From the Foreword of ISO 9001:2015 DIS The text of Annex SL is highlighted in the main body … (clauses 1 to 10) by the use of blue font. This is only to facilitate analysis and will not be incorporated in the final version of ISO 9001.

Some key changes...........

l  Complete reformatting to align with “Annex SL” l  “Products and services” instead of “product” l  New requirements:

l  Determine the context of the organization l  Identify relevant needs & expectations of relevant interested parties l  “Organizational knowledge” l  Beefed-up requirements on leadership and committment

l  More emphasis on “risk-based thinking” l  Elimination of the term “preventive action”

l  concept still remains, and is actually reinforced (by addressing “risk”) l  “External provision of products and services” instead of “purchasing” –

includes outsourced processes l  Elimination of specific requirements for

l  Quality Manual l  Management representative


Structure of ISO 9001:2015

4 Context of organization

Understanding of the organization and its context

Needs & Expectations of interested parties

Scope of the QMS

QMS and its Processes

5 Leadership

Leadership and commitment

Quality policy

Roles, responsibilities and authorities

6 Planning

Actions to address risk and opportunity

Quality objectives

7 Support

Resources

Competence

Awareness

Communication

8 Operation

Operation planning and control

Determination of requirements for products/ services

Design and development

Control of externally provided products and services

9 Performance evaluation

Monitoring, measurement, analysis and evaluation

Internal audit

Management review

10 Improvement

PLAN DO CHECK ACT

Documented information

Planning of changes

Production & service provision

Release of products and services

Control of Nonconforming process outputs, products and services

(Slide Courtesy of Alan Daniels; Boeing)

Continual improvement

Nonconformity and corrective action


3. Sector-‐specific input Another important input to the 2015 revision came from groups that use ISO 9001 as the founda<on for their standards. The telecommunica6ons standard, TL 9000, aerospace’s AS9100 and medical devices’ ISO 13485 are examples. Representa<ves of each of these and other standards have rou<nely aGended draHing commiGee mee<ngs and offered comments throughout the ISO 9001 life cycle.

Watch a video interview with Paul Palmes, author of “A New Look,” discussing the ISO 9001 revision and key points organizaMons must consider as the DIS progresses through the development process.

September 2014 Quality Progress “A New Look”

QuEST Forum ISO 9001:2015 PosiZon

What acZons have QuEST Forum and IGQ taken regarding ISO 9001:2015?

Solicited, reviewed and submiAed comments on ISO 9001:2015 CD

QuEST Forum agreed conMnued alignment to ISO 9001

QuEST Forum Academy ISO 9001:2015 Webinar by Nigel CroK

Solicited, reviewed and submiAed comments on ISO 9001:2015 DIS

IN PROGRESS: Map R5.5 TL 9000 Adders to ISO 9001:2015 DIS clauses (now 10!)

08/2013

06/2014

07/2014

07/2014

??/2014

Copyright 2009 QuEST Forum. All Rights Reserved Copyright 2009 QuEST Forum. All Rights Reserved.

Logo or heading here

All Rights Reserved Copyright 2009 QuEST Forum www.questforum.org

Co-Leads: Bill Jibby Co-Leads: Ed Bryan

IGQ Sub-‐Team ISO 9001:2015 / TL 9000 Mapping

Sub-‐Team DescripMon/Charter •  Align the ISO 9001:2008 structure/format with the

ISO 9001:2015 DIS.

•  Check charts and various sources to ensure the alignment is accurate to secMon intent

•  Insert the TL 9000 R5.5 adders to map within the ISO 9001:2015 DIS secMons.

•  Our compleMon date is 11/11/14 and culminates with a mapping file presentaMon to IGQ at the November F2F in Richardson (Thursday, 20th), including any next step recommendaMons.

Sub-‐Team AcMvity •  UMlize the Document Chart provided by an SAI

Global webinar from June 13 and forwarded on June 19 –  SAI Global Mapping Document

•  Examine and compare 2008 vs. 2015 –  TL Adder 1st Pass Alignment

•  Revise the working spreadsheet and produce an update with TL adders descripMons included for team review

In Process Deliverable Progress

Copyright 2011 QuEST Forum. All Rights Reserved 22

•  AAended a webinar by SAI Global in June and received a 1st glimpse of a 2008 vs. 2015 clause comparison chart



•  Created a spreadsheet, which listed the 9001:2008 clauses and mapped them to the 2015 clause to match the SAI chart



•  Added a column to the spreadsheet for the TL 9000 R5.5 adders, mapped to ISO (2008)



•  Added a column to the spreadsheet for an ISO / TC 176 chart from Tim Woodcome / NQA

In Process Deliverable Progress •  Added 2 more columns to solicit comments for the 2nd sub-‐team meeMng based on the mapping between SAT and ISO TC/176

Mis-‐match between SAI & TC 176ISO 9001:2008 SAI Global Version ISO 9001:2015 ISO/TC 176 Version ISO 9001:2015 TL 9000 Release 5.5

(Adders)Comments Reviewer

/ Owner0. Introduction 0. Introduction 0. Introduction1.1 General 1. Scope 1. Scope2. Normative References 2. Normative References 2. Normative References3. Terms and Definitions 3. Terms and Definitions 3. Terms and Definitions4. Quality Management System 4. Context of the Organization 4. Quality Management System1.2 Application 4.3 Determining the Scope of the Quality

Management System4.3 Determining the Scope of the Quality Management System

4.1 General 4.4 Quality Management System and its Processes

4.4 Quality management system and its processes

4.2 Documentation Requirements 4.4 Quality Management System and its Processes 7.5 Documented information

5. Management Responsibility 5. Leadership 5 Leadership5.1 Management Commitment 5.1.1 Leadership and Commitment for the

Quality Management System5.1 Leadership and commitment5.1.1 Leadership and commitment for the quality management system

5.2 Customer Focus 5.1.2 Customer Focus 5.1.2 Customer Focus 5.2.C.1, 5.2.C.25.3 Quality Policy 5.2 Quality Policy 5.2 Quality Policy5.5 Responsibility, Authority, and Communication 5.3 Organizational Roles, Responsibilities and

Authorities5 Leadership

5.5.1 Responsibility and Authority 5.3 Organizational Roles, Responsibilities and Authorities

5.3 Organizational roles, responsibilities and authorities

5.4 Planning 6. Planning 6 Planning for the quality management system5.4.1 Quality Objectives 6.2 Quality Objectives and Planning to

Achieve Them6.2 Quality objectives and planning to achieve them

5.4.C.1

5.4.2 Quality Management System Planning 6.3 Planning of Change 6 Planning for the quality management system6.1 Actions to address risks and opportunities 6.3 Planning of changes

5.4.2.C.1, 5.4.2.C.2, 5.4.2.C.3

In Process Deliverable Progress •  Received comments from Chris Ferrara / Nokia, which was the basis of our 2nd & 3rd meeMng reviews towards 2015 alignment

Mis-‐match between SAI & TC 176 NOTE -‐ red text indicates not in agreement with ISO/TC176

ISO 9001:2008 SAI Global Version ISO 9001:2015 ISO/TC 176 Version ISO 9001:2015 TL 9000 Release 5.5 (Adders)

Comments Reviewer / Owner

0. Introduction 0. Introduction 0. Introduction ok CF1.1 General 1. Scope 1. Scope ok CF2. Normative References 2. Normative References 2. Normative References ok CF3. Terms and Definitions 3. Terms and Definitions 3. Terms and Definitions ok CF4. Quality Management System 4. Context of the Organization 4. Quality Management System ok CF1.2 Application 4.3 Determining the Scope of the Quality

Management System4.3 Determining the Scope of the Quality Management System

ok CF

4.1 General 4.4 Quality Management System and its Processes

4.4 Quality management system and its processes

ok CF

4.2 Documentation Requirements 4.4 Quality Management System and its Processes 7.5 Documented information

7.5 CF

5. Management Responsibility 5. Leadership 5 Leadership ok CF5.1 Management Commitment 5.1.1 Leadership and Commitment for the

Quality Management System5.1 Leadership and commitment5.1.1 Leadership and commitment for the quality management system

ok CF

5.2 Customer Focus 5.1.2 Customer Focus 5.1.2 Customer Focus 5.2.C.1, 5.2.C.2 ok CF5.3 Quality Policy 5.2 Quality Policy 5.2 Quality Policy ok CF5.5 Responsibility, Authority, and Communication 5.3 Organizational Roles, Responsibilities and

Authorities5 Leadership ok CF

5.5.1 Responsibility and Authority 5.3 Organizational Roles, Responsibilities and Authorities

5.3 Organizational roles, responsibilities and authorities

ok CF

5.4 Planning 6. Planning 6 Planning for the quality management system ok CF5.4.1 Quality Objectives 6.2 Quality Objectives and Planning to

Achieve Them6.2 Quality objectives and planning to achieve them

5.4.1.C.1 ok CF

5.4.2 Quality Management System Planning 6.3 Planning of Change 6 Planning for the quality management system6.1 Actions to address risks and opportunities 6.3 Planning of changes

5.4.2.C.1, 5.4.2.C.2, 5.4.2.C.3 Add 6.2 CF

New 2015 Requirements Mapped Start here for Meeting #3 NEW REQUIREMENT 4.1 Similar to "periodically review companies

performance" in TL. See TL 5.4.2Understanding org & context

CF

NEW REQUIREMENT 4.2 5.4.2.C.2 -‐ Customer Input5.4.2.C.3 -‐ Supplier Input

Understanding interested parties

CF

NEW REQUIREMENT 5.1.1 5.1 -‐ Management Commitment5.3 -‐ Quality Policy5.4.1 -‐ Quality Objectives5.5.1 -‐ Responsibility and Authority8.5.1 -‐ Continual Improvement

Leadership commitment

CF

NEW REQUIREMENT 6.1 7.3.1.c.4 -‐ Risk Management5.4.2 -‐ Quality Management System PlanningThis new requirement goes beyond develop to include all processes under the QMS.5.6.2 -‐ Review Input5.6.3 -‐ Review Output

Actions for risks and opportunites

CF

NEW REQUIREMENT 8.3.1 7.3 -‐ Design and Development D&D process required

CF

NEW REQUIREMENT 8.4.1 Goes beyond 7.4.1 -‐ Purchasing Process7.5.4 -‐ Customer Property4.2.3.C.1 -‐ Control of Customer-‐Supplied Documents and Data

Control of external provided products

CF

NEW REQUIREMENT 8.4.3 7.4.2 -‐ Purchasing Informatino7.4.3 -‐ Verification of purchased products7.4.1.C.2 -‐ Supplier Performance Management

Info for external providers

CF

NEW REQUIREMENT 10.1 8.2.3.C.1 -‐ Process Measurement8.4.C.1 -‐ Trend Analysis of Nonconforming Product8.5.1.C.1 Continual Improvement Program(s) 8.5.1.C.2 Employee Participation 8.5.2 -‐ Corrective Action

continual improvement

CF

Sub-‐Team Folder Content

Time to update the TL 9000

Requirements Handbook!

Input Pursue?

No

Yes

IGQ Work Group

DevelopProposal

IGQ Sub-teams

Assign toSub-team

Accepts,Modifies,or Rejects

Accepts,Modifies ,Defers orRejects

Member Companies

Review sDra ft

Document

Accepts orRejectsFinal

Document

Rejected proposal can be reworked

Rejected proposal can be reworked

Into Draft

Yes

Review Comments

Scrub Teams

No

No

Yes

Publish

MemberCompanies

&TL 9000

Users

Yes

No

Handbook Production Process

Solicited Web Training Questions SMEs

Feedback idenZfied some opportuniZes: •  Increase the speed with

which new requirements and measurements make their way from strategic iniMaMves into TL 9000

and the •  Lowest scoring item from

the 2014 Environmental Scan was ‘TL 9000 cerMficaMons’ @ 40%’

So, IGQ made some changes…

TASKSQ1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

ISO 9001:2015 DevelopmentFDIS

ISO 9001:2015 Published

ISO 9001:2015 Transition Complete

Map R5.5 TL 9000 Adders to ISO 9001:2015 DISSep-14

Form Strategy Team of Clause/Section Sub-Team Leads & IGQ Leadership Take a strategic look at the RHB & Adders• Ensure cohesiveness and wording is consistent and based on intent• Review and apply Team 34 and Outcome Based rules

Collect User feedback - Full Forum Comment Submission including:- Existing User Survey- Web Site Feedback- QF Workgroup Feedback- Training sub team, Student Evaluation feedback- Training providers /Instructor feedback- CB Feedback- FAQ team feedback- New Technology needsFeedback Review & Communication- Compile Received R6 Requirement Suggestions- Solicit members for R6 Subteams by Clause/Section - R6 teams review Requirements Suggestions- Complete the review of R6 Requirement suggestions - Ensure allignment with ISO 9001:2015

Review and provide feedback on the ISO 9001:2015 FDIS

Repeat mapping R5.5 TL 9000 Adders to ISO 9001:2015 FDIS

Collect User feedback - Comment Submission (OPTIONAL?)May depend upon changes made from DIS to FDIS

Feedback Review & Communication (OPTIONAL?)May depend upon changes made from DIS to FDIS- Compile Received R6 Requirement Suggestions- Solicit members for R6 Subteams by Clause/Section - R6 teams review Requirements Suggestions- Complete the review

Deployment - R6 Requirements Handbook- Scrub Team Review & Submit- Full Membership review- Alignment of R6 Requirements release with Training providers -Translation & Publication - Communication/Issue Alert

TL 9000 R6.0 RHB Effective Date(Allows transition to align with ISO 9001:2015 3-year transition)

TL 9000 R6.0 HB Effective

TL 9000 R6.0 Transition Complete

Consider improvements post-publication of TL 9000 R6.0 Requirements Example: changes made to other industry standards - CMMi- Aerospace- Automotive- Others?

2014 2015 2016 2017 2018

Publish TL 9000 R6.0

Requirements Handblook

Transition Period for TL 9000 R6.0 Requirements Handbook

R5.5 to R6.0 Requirements Handbook Time Line

R6.0 Timeline Summary •  Map R5.5 adders to ISO 9001:2015 Q3/4 2014 •  Review ISO content vs TL adders Q4 2014 •  Collect feedback/suggesMons Q1 2015 •  SecMon teams work on alignment/wording Q1/2 2015 •  FDIS published Q2 2015 •  Review impact of changes in FDIS on draK Q2/3 2015 •  Full Forum review Q4/Q1 2015/16 •  Scrub, Forum vote, and publish Q2/3 2016 •  EffecMve Q4 2016 •  Mandatory Q4 2017 •  TransiMon complete Q4 2018

R5.5 to R6.0 Requirements Improvement & Measurements Handbook Time Line

Note: Will include InformaMon from Addendum Process

So, what do we do Next?

IAF InformaZve Document TransiZon planning guidance for ISO 9001:2015

• While planning acMviMes are encouraged during the DIS phase it is recommended that organisaMons should exercise cauMon as the DIS may sMll be subject to further technical changes unMl the FDIS is published.

• EvaluaZon acZvity undertaken by the CB during the DIS stage cannot be taken into account as part of the formal transiZon process. Any early evaluaZon must be re-‐assessed and fully verified before transiZon to ISO 9001:2015.

• CBs are encouraged to start briefing their clients from the DIS stage and can, if required, start to perform gap analysis between the client system and the DIS.

•  NOTE: Users should be aware that at DraK Interna6onal Standard (DIS) stage technical changes may s6ll occur, therefore it is recommended that, while prepara6on can be carried out at DIS, significant changes should not be implemented un6l the Final DraK Interna6onal Standard (FDIS) is issued and the technical content is finalized.

•  The InternaMonal AccreditaMon Forum (IAF) and the ISO CommiAee on Conformity Assessment (CASCO) have agreed a three year transiMon period from the publicaMon date of ISO 9001:2015.

•  ISO 9001:2008 cerMficaMons will not be valid aKer the end of September 2018.

•  All new accredited cerMficaMons issued shall be to ISO 9001:2015 eighteen months aKer the publicaMon.

IAF InformaZve Document TransiZon planning guidance for ISO 9001:2015

An Alert will be issued clarifying the R6.0 Requirements implementaZon

hAp://tl9000.org/alerts/alerts.html#10

What can you do to prepare for TL 9000 R6.0 Requirements?

•  Provide comments to improve TL 9000 Requirements –  Some comments have already been provided through review of the ISO

9001:2015 CD and DIS along with feedback from “Contact Us”

•  ParMcipate on an IGQ Clause/SecMon Sub-‐Team! •  Review the ISO 9001:2015 FDIS and provide feedback to QuEST

Forum •  Contact your CB to discuss transiMon planning •  Vote on the changes for TL 9000 R6.0 Requirements •  Implement and comply with TL 9000 R6.0 Requirements

On 10/2/14, 8:47 AM, "GAINES, MIKE" <[email protected]> wrote: Please let us know if you will volunteer to lead one of the SecMon/Clause Sub teams for the next issue of the Requirements Handbook by October 10th. These Sub teams will be responsible for building the iniMal Requirements Handbook 6.0 draK based on the mapping from the Mapping Sub-‐team. We are also looking for one volunteer to lead the Master/Scrub Subteam. This Subteam will be responsible for maintaining the Requirements Handbook 6.0 draK as changes are made, maintain a record of those changes, producing a final draK for vote, scrub and prep for prinMng and producing the PDF for site licenses. Listed below are the Sub teams required: SecZon 4 Context of organizaZon –Sheronda SecZon 5 Leadership – Chris Ferrara SecZon 6 Planning – Mike Gaines SecZon 7 Support – Mike Gaines SecZon 8 OperaZon with Design and Development – Ed Bryan/Dave Sanicola SecZon 9 Performance EvaluaZon – Bill Jibby SecZon 10 Improvement – Bill Jibby Master/Scrub Subteam – Nancy Paherson SecMon 3 TL9000 AdministraMon will be evaluated at a later Mme. The Oversight Work Group will evaluate SecMons 1 and 2. Thank you for volunteering, Sheronda and Mike

QUEST FORUM ACADEMY Upcoming Webinar

Risk in ICT: Benchmarking Quality to the International

Risk Management Standard

Click Here for a short video regarding Risk & Its RelaZonship with TL 9000 presented by QuEST Forum ExecuMve Board member, & Supervisory Master Trainer, Dave Sanicola:

hAps://cisco.webex.com/ciscosales/ldr.php?RCID=ffda465fd0114248232669f80d2219e3

For more informaMon on RISK, please see hAp://eblast.bnpmedia.com/QTY/0514EtQ_Quality/0514EtQ_Quality.html

CommunicaMons re: ISO 9001:2015 *Many accessible within File Folder for Strategic RelaMonships, 2014_MeeMngs

•  ISO 9001 Clause Comparison Chart 2008 vs. 2015 •  “ISO 9001 revision -‐ ConversaMon with Nigel CroK”

hAps://www.youtube.com/watch?v=BrP94_ogRSY •  Click here to access a recording by DNV (CB organizaMon) regarding

ISO 9001:2015 CD to DIS hAp://www.dnvba.com/US/informaMon-‐resources/webinars/webinars-‐on-‐demand/Pages/ISO-‐9001-‐2015-‐From-‐CD-‐to-‐DIS.aspx

•  “Road to ISO 9001 & AS 9100 Revision” by Buddy Cressionnie •  SAI Global ISO 9001 2015 •  Lorri Hunt ISO 9001 2015, May 4, 2014 •  9001 2015 New English AE latest IAF Update •  BSI FREE Webinar ISO 9001:2015 -‐ ExecuZve Overview on Apr 22, 2014,

2:00 PM EDT

CommunicaMons re: ISO 9001:2015 *Many accessible within File Folder for Strategic RelaMonships, 2014_MeeMngs

•  Click here to access a recording of Nigel’s ISO 9001:2015 presentaMon: hAp://www.dnvba.com/US/informaMon-‐resources/webinars/webinars-‐on-‐demand/Pages/ISO-‐9001-‐2015.aspx

•  Quality Progress / 2014 February STANDARDS OUTLOOK “Change Ahead: Revision of ISO 9001:2008 brings opportuniMes and challenges by John E. "Jack" West, Lorri Hunt and Charles Cianfrani

•  ASQ ISO 9001:2015 -‐ Revision Overview (WebEx, 34 min) presentaMon

•  November 2013 Quality Progress magazine, arMcle Mtled "Work in Progress -‐ …Now What?" by Sandy Liebesman

•  hAp://www.saiglobal.com/Assurance/resource-‐library/Quality/9001-‐2015-‐revision-‐update-‐file.htm

•  ISO_9001-‐2015_Update_-‐_ASQ_Audit_Division_Webinar_-‐_10_16_14__1_.pdf

Thank you.

QuESTions?


= Change!

QUESTF ORUM&& TL&9000&R6.0&REQUIREMENTS&&&...

Documents

Transcript of QUESTF ORUM&& TL&9000&R6.0&REQUIREMENTS&&&...