Quest for Quality and Improved Performance: Quality ......patient care team interventions should...
Transcript of Quest for Quality and Improved Performance: Quality ......patient care team interventions should...
Quest for Quality and Improved Performance: Quality Enhancing InterventionsPatient Care TeamsMarije Bosch, Marjan Faber, Gerlienke Voerman, Juliëtte Cruijsberg, Professor Richard Grol, Marlies Hulscher, Michel Wensing,
Radboud University Nijmegen Medical Centre
December 2009
Published by:
The Health Foundation90 Long AcreLondon WC2E 9RATelephone: 020 7257 8000Fax: 020 7257 8001
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First published 2009
ISBN 978-1-906461-14-0
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Table of contents
Executive summary 5
Project background 7
Introduction 8Definition of ‘team’ 8Conceptual framework 9
Objectives 11
Methods 12Data sources and searches 12Study selection 12Data extraction procedure 14Quality assessment 15Data synthesis 15
Results 16Identification of evidence 16Description of studies 16Types of team intervention 17Participants and settings 17Methodological quality of the studies 17 1A. Interventions: enhanced clinical expertise (n = 8) 17 1B. Evidence: enhanced clinical expertise 19 2A. Interventions: improved coordination (n = 5) 20 2B. Evidence: improved coordination 22 3A. Interventions: enhanced clinical expertise and coordination (n = 10) 22 3B. Evidence: enhanced clinical expertise and coordination 25 4. Description of interventions and results derived from review studies 27 5. Team characteristics as determinants of effect 28Table 2: Summary of the evidence and intervention characteristics 29Discussion 39Discussion of main findings 39Methodological considerations 40Implications for health policy 41Implications for research 43
Appendix A: Search strategy for QQUIP teams review in PubMed 44
Appendix B: Search strategy and results per database 45
Appendix C: Data collection forms 50
Appendix D: Excluded studies and reason for exclusion 51
Appendix E: Methodological quality studies 54
Appendix F: Results per study 56
References 68
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Executive summary
Executive summary
Introduction
The delivery of healthcare by a coordinated team of health professionals is now assumed to be beneficial, and the concept of ‘teamwork’ has taken firm hold in healthcare. The expectation is that enhanced, more elaborated team approaches in selective circumstances are associated with improved healthcare delivery processes, leading to more appropriate care, better patient outcomes and lowered costs, compared to approaches with less elaborated teamwork. The establishment or enhancement of a patient care team is therefore increasingly considered a key method for improving the quality of healthcare. However, as yet, it is unclear whether teams are as effective as they are supposed to be, and under what conditions team effectiveness is optimal. For decision makers in both health policy and healthcare practice, it is imperative to identify the critical elements for effective teams in order to transform healthcare workplaces into effective team-based environments.
Objective
The authors reviewed the research literature published between 1990 and February 2008, grouping the studies according to the particular objectives of the teams. By aggregating the results to these subgroups, we aimed to draw some headline measures about the effectiveness of different types of teams. In addition, determinants for team effectiveness were collected.
Methods
Twelve literature databases were explored during January and February 2008 following a predefined search strategy. All systematic reviews of original studies or reviews, randomised controlled trials (RCTs), controlled before and after studies (CBAs) and interrupted time series (ITS) written in English were eligible for inclusion. According to the definition of team in this report, original studies or reviews were included that assessed the impact of multidisciplinary (or interdisciplinary) or professional teams. Within these studies, we organised the discussion of the evidence according to three subgroups we identified: 1) teams with enhanced clinical expertise; 2) teams with improved coordination; and 3) teams with both enhanced clinical expertise and coordination. Titles and abstracts of unique studies were assessed by two reviewers (or three in case of disagreement). Two reviewers studied the retrieved full-text articles, extracted information and discussed findings. If no consensus was reached, a third reviewer assisted.
Results
Main findings: enhanced clinical expertise
We identified eight studies in which a team member was added to the care because of his or her additional clinical expertise. Given the consultative character of these interventions, one would expect to find an impact on process measures, such as those reflecting guideline adherence, and thus – ultimately − improved patient outcomes. With respect to the process measures, most of these studies indeed measured such outcomes, and results were at least partly in favour of the intervention groups. However, although at least some positive results were reported in terms of process, studies showed mixed results in relation to patient outcomes.
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Executive summary
Main findings: improved coordination
Five studies were identified that focused on improving coordination: in three studies, a coordinator was added to the team; and in two studies, improved communication and coordination structures were introduced. Patient outcomes seemed to show some positive results, but given that the main aim was to improve coordination, one would also expect an impact on resource utilisation and efficiency in healthcare delivery. All five studies included such measures. However, overall, there was very little evidence to conclude that resource utilisation and costs reduced as a result of improved coordination in patient care teams, although some studies reported shorter length of stay.
Main findings: enhanced clinical expertise and coordination
Ten studies were identified in which the intervention comprised both clinical expertise and coordination. Process measures were hardly reported, and the studies showed limited effect on patient outcomes and little effect on costs and resource utilisation. We therefore found little evidence to conclude that the combination of enhanced coordination and expertise added value compared to enhanced clinical expertise only or improved coordination only.
Very little information was found on the determinants of team effectiveness, such as the presence or absence of a team leader and task descriptions for team members.
Overall conclusion and implications
From our review of the evidence, enhanced clinical expertise may indeed improve appropriateness of care, although this did not consistently translate into improved patient outcomes. It remained unclear what costs were involved in achieving the improvements. We suggest that putting in additional resources may be acceptable, as they are an investment in better patient outcomes; however, formal evidence on efficiency would be helpful for decision makers. The improvements in processes, if present, did not consistently translate into improved patient outcomes. This finding may be due to many reasons, including methodological problems in the research itself, and needs further exploration in future.
Improved coordination did not show a consistent reduction in resource utilisation or costs, as might have been expected. The effects on patient outcomes were, to some extent, positive. Process measures were hardly mentioned. We suggest that the intended effects of improved coordination, either through adding a human coordinator or through adding more coordination structures, need to be examined. If reduced utilisation and costs are indeed the objective (for example, by shortening hospital stay), the mechanism by which this is achieved should be clarified. Currently, there is limited evidence to suggest to decision makers that adding a team member with a coordination role or more coordination activities has a beneficial effect.
We speculated that enhanced expertise and coordination might add value, as coordination may be most effective when combined with added expertise and integrated into an appropriate organisational context. Unfortunately, the available studies did not provide evidence to support these expectations.
Decision makers who want to know what components contribute to the effectiveness and optimisation of patient care team interventions should plan evaluations alongside programmes to enhance patient care teams. It is important that expectations of enhanced team approaches are clarified. Is the aim to improve patient outcomes or to achieve equivalent patient outcomes with reduced costs and/or higher capacity?
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Project background
Project background
QQUIP (Quest for Quality and Improved Performance) is a five-year research initiative of the Health Foundation. One of the three main focuses of QQUIP is the Quality Enhancing Interventions (QEI) programme. The QEI programme includes a series of structured evidence-based reviews of the effectiveness of a wide range of interventions designed to improve the quality of healthcare. The six main categories of QEIs for which evidence will be reviewed are shown below. The main category, ‘Organisation interventions’, focuses on improving managerial, professional and institutional behaviours in healthcare (figure 1). Within this category, this report will focus on patient care teams, also called clinical delivery teams.
Healthcare is increasingly provided by formalised teams of health professionals, rather than by doctors in less elaborated team approaches. The expectation is that elaborated and formal team approaches in selective circumstances are associated with improved healthcare delivery processes, leading to more appropriate care, better patient outcomes and lowered costs, compared to less elaborated team approaches. The establishment or enhancement of a patient care team is therefore increasingly considered a key method for improving the quality of healthcare. In this study, we have searched for research evidence to support these claims. Our aim is to provide guidance for decision makers in healthcare regarding patient care teams, and to offer suggestions for research and development in this domain.
Overview of review categories in the QEI programme
Patient focused
Regulatory interventions
Incentives Data driven and IT based
Organisational interventions
Healthcare delivery
Quality enhancing
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Introduction
Introduction
The delivery of healthcare by a coordinated team of health professionals is now assumed to be beneficial (Wagner, 2001) and the concept of ‘teamwork’ has taken firm hold in healthcare (Baker, Day and Salas, 2006). In 1978, the World Health Organization (WHO) began to put emphasis on the importance of teamwork (WHO, 1978). From that time, teamwork in healthcare has been increasingly recognised and recommended by health policy makers. The expectation is that enhanced, more formalised team approaches in selective circumstances are associated with improved healthcare delivery processes, leading to more appropriate care, better patient outcomes and lowered costs, compared to less elaborated team approaches. In addition, it is considered that specific tasks in patient care are too complex to be performed well by a single professional, and therefore that teamwork is needed. Teamwork may overcome the fragmentation of care caused by professional specialisation. Patients who receive care from a team of carers may benefit from more ‘eyes and ears’, the various insights of different bodies of knowledge (for example, medicine and nursing) and a wider range of skills (Wagner, 2001). Teams satisfy individuals’ needs for social interaction, status, recognition and respect (Cohen and Bailey, 1997). At the same time, teamwork is complex and specific characteristics of teams can require compromise. For example, teamwork means that team members have to sacrifice some of their individual autonomy in the interests of collective decision-making.
The appeal of the potential advantages of teamwork, and the emerging evidence, has meant that policy documents from countries with disparate health systems such as the USA and the UK (Department of Health, 2000; Institute of Medicine, 2000; Institute of Medicine, 2001) reinforce its importance in healthcare. However, despite this pressure, it is as yet unclear whether teams are as effective as they are supposed to be, and under what conditions team effectiveness is optimal.
For decision makers in both health policy and healthcare practice, it is imperative to identify the critical elements for effective teams in order to transform healthcare workplaces into effective team-based environments.
Definition of ‘team’
Despite the often cited indistinctness of the concept of ‘team’ (Oandasan et al, 2006), there seems to be a general consensus in the literature that a team consists of two or more individuals who have specific roles, perform interdependent tasks, are adaptable and share a common goal (Salas et al, 1992; Xyrichis and Ream, 2008). These characteristics are in line with the MeSH definition for a patient care team (first introduced in 1968): ‘Care of patients by a multidisciplinary team usually organised under the leadership of a physician; each member of the team has specific responsibilities and the whole team contributes to the care of the patient.’ ‘Collaboration’ is often used as a synonym for ‘team’; however, these words are not mutually exchangeable (Oandasan et al, 2006). Collaboration can be seen as a prerequisite for teamwork. People may collaborate without being part of a defined team. For example, in primary care, the family physician, a physiotherapist and a dentist may provide care to the same individual, yet they may not see themselves as a team working collaboratively with the patient. Teamwork explicitly requires a decision by team members to cooperate in meeting predefined and collective objectives. So, a collective goal is what distinguishes a team from a group of collaborating people (Firth-Cozens, 1998; Saltman et al, 2007).
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Introduction
Conceptual framework
From the field of psychology, West et al have been frontrunners in bringing the message that effective team activities are characterised by input, structural factors (such as team composition and skill mix), team processes (such as communication between several team members) and team effectiveness (the output of the team) (West, Borrill and Unsworth, 1998). They proposed a model, based on organisational and management literature, which was mainly applied to non-healthcare settings. In healthcare settings, Oandasan et al (2006) distinguished between two types of team: project teams and care delivery teams. Project teams (or quality improvement teams) are often time-limited, and once their project goal has been achieved they are discontinued (Cohen and Bailey, 1997). Care delivery teams (work teams or patient care teams) are continuing work units responsible for providing services (Cohen and Bailey, 1997). Patient care teams can be further subdivided according to patient populations (such as geriatric teams), disease type (such as stroke teams) or delivery settings (such as primary care, hospital and long-term care).
After the work of West, Borrill and Unsworth (1998), Lemieux-Charles and McGuire (2006), in their review of healthcare team effectiveness, extended the explanatory model for team effectiveness and adapted it to the healthcare situation. Their model integrates both types of teams as distinguished by Oandasan et al (2006). In addition, Lemieux-Charles − and others − identified the team characteristics expected to foster or hinder teamwork in patient care. (Lemieux-Charles and McGuire, 2006; Xyrichis and Lowton, 2008). Field studies showed, for example, that the type and diversity of clinical expertise involved in team decision-making was expected to account for improvements in patient care and organisational effectiveness (Lemieux-Charles and McGuire, 2006; Xyrichis and Lowton, 2008). Also, for teams to be effective, structures were required that outlined team objectives, the different roles and responsibilities of team members, mechanisms for exchanging information, and coordinating mechanisms for team activities and staffing (Oandasan et al, 2006; Xyrichis and Lowton, 2008). Thus, team members may be needed for their specific knowledge or expertise, their coordinating or leadership role, or both.
Considerable numbers of evaluations of teamcare interventions have been published. However, these studies have been criticised for a number of reasons. First, the explicit qualification by type of team, as distinguished by Oandasan, has often not been taken into account. Second, outcome measures have been highly heterogeneous, making comparisons across studies difficult (Lemieux-Charles and McGuire, 2006). Underlying team objectives have been overlooked, despite the need in evaluation studies to select effect measures that closely relate to the intervention objective (Ovretveit and Gustafson, 2002). In addition, many studies have failed to provide insight into the important question of which characteristics of teamwork contribute to effectiveness. In a way, since team characteristics have seldom been measured and/or provided, making it impossible to establish which characteristics have contributed to effectiveness, the intervention has often remained a ‘black box’. In summary, previous evaluations have tended to make overall syntheses of team interventions based on heterogeneous literature.
In this review, we took the above critiques into account. We classified the types of outcome, and grouped the studies according to the underlying objectives of the teams, since different teams may be effective on different outcomes. For our analyses, we slightly redesigned the conceptual model of West et al (Borrill et al, 2000; West, Borrill and Unsworth, 1998) by separating the team objective from other input characteristics and group processes (figure 1).
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Introduction
Figure 1: Input, process and output model of team effectiveness
INPUTS =>GROUP PROCESSES => OUTPUTS
TEA
M O
BJE
CTI
IVE
Domain
Healthcare environment
Organisational context
Team task
Team composition
Leadership
Clarity of objectives
Participation
Task orientation
Support for innovation
Reflexivity
Decision-making
Communication
Effectiveness (self- and externally rated)
Clinical outcomes and quality of healthcare
Innovation (self- and externally rated)
Cost-effectiveness
Team member mental health
Team member turnover
after West, Borrill and Unsworth, 1998
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Objectives
Objectives
Our aim was to assess the effectiveness of patient care teams in healthcare settings on outcomes. In this review we focus exclusively on patient care teams according to the MeSH definition, that is, multidisciplinary (or multiprofessional) in nature and contributing to the care of the patient. The evidence was organised according to three subgroups we identified. This classification was derived from the information the authors provided on the objectives of the team and the description of the intervention components. More specifically, we aim:
1. To examine the effects of adding a relevant specialist to a patient care team compared to usual (team) care (‘enhanced clinical expertise’)
2. To examine the effects of adding a coordinating person or system to a patient care team compared to usual (team) care (‘improved coordination’)
3. To examine the effects of patient care teams with both added clinical expertise and enhanced coordination compared to usual (team) care (‘enhanced clinical expertise and coordination’).
In addition, determinants for team effectiveness, such as the characteristics of team members and team processes, were collected.
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Methods
Methods
Data sources and searches
We searched the following databases for literature: PubMed; PsycINFO; CINAHL; EMBASE; Cochrane Database of Systematic Reviews; Database of Abstracts of Reviews of Effects (DARE); NHS Economic Evaluation Database (NHS EED); Health Technology Assessment Database (HTA); Web of Science; World Health Organization (WHOLIS); Organisation for Economic Cooperation and Development (OECD); and Sociological Abstracts. All databases were searched from January 1990 to February 2008 inclusive.
Since the outcome measures of patient care teams were rather diverse, searches were not limited to specific outcomes. Instead, based on our experience of initial searches, which included MeSH terms and text word fields, we decided to limit the searches to terms in titles to enable us to find the most relevant studies. To narrow down the number of hits further, while ensuring that we would find the studies that would be most useful for a review on effectiveness, we used a filter that limited our search results to designs considered acceptable for EPOC reviews (www.epoc.cochrane.org). In addition, we limited our searches with healthcare terms in the databases that also contained studies in other sectors. Appendix A shows the PubMed search for studies, which was slightly adapted to meet the specific requirements of the other databases. Appendix B presents the search strategies and results for each database.
Study selection
Types of studies
All systematic reviews of original studies or reviews, randomised controlled trials (RCTs), controlled before and after studies (CBAs) and interrupted time series (ITS) were eligible for inclusion.
Types of interventions
According to the definition of team in this report, original studies or reviews were included that assessed the impact of:
1. Multidisciplinary (or interdisciplinary) teams: active participation of professionals from more than one discipline (for example, geriatrics, cardiologists and general practitioners) in the ongoing management of patients
2. Multiprofessional (or interprofessional) teams: active participation of professionals from more than one profession (for example, medicine, nursing, pharmacy, nutrition) in the ongoing management of patients.
We subsequently categorised the interventions within these studies into three subgroups:
1. Enhanced clinical expertise: First, we identified interventions in which a relevant specialist was added to a patient care team (or formed a new team with a usual care provider) and functioned as more than a conventional consultant by referral. The addition of a team member, such as a pharmacist or nurse with skills in managing behavioural problems, may ensure that critical elements of care that doctors either do not have the training or time to do well are competently performed (Wagner, 2000). Involvement may vary: it may be consultative,
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where a specialist advises the usual caregiver on the management of specific patient groups; or patients may be directed to expert services: for example, a population-based expert team such as a diabetes team may visit a primary care practice by invitation to see patients with the primary care team and establish a model for good diabetes care.
2. Improved coordination: While in the first category it seemed that team members were involved for their specific clinical expertise, we also identified interventions that appeared to focus on enhancing coordination and/or communication. These included the introduction of structures through which team goals could be communicated (for example, regular (mandatory) team meetings or the involvement of team members in a patient care team who primarily carried out coordinating functions (for example, case managers, coordinators).
3. Enhanced expertise and coordination: Third, studies were included in which the above elements were combined. These were compared with the usual, non-coordinated (team) care without the specific enhancement of clinical expertise.
Across this classification, information on the determinants of effectiveness related to ‘input’ or ‘group processes’ in the conceptual framework (figure 2) were collected and analysed. Potential determinants included: the professions and disciplines involved; the presence of a team leader or coordinator; characteristics such as team size, age of team members or team tenure; and the presence or absence of explicit task descriptions of team members.
Inclusion criteria
We included studies that: a) compared a patient care team versus (team or non-team) usual care: b) were conducted in healthcare settings: c) used objective outcome measures (or used validated questionnaires to measure subjective outcomes): d) treated the team rather than the team member as a unit of analysis: and e) were published in English. Teamwork could take place in any healthcare setting (inpatient, outpatient, or other, such as community-based or mixed) and it could focus on any clinical domain in prevention, chronic disease management (physical and mental illnesses) and acute care. Inclusion criteria for reviews were: 1) at least a description of the search strategy had to be provided, and 2) inclusion criteria had to be mentioned, and 3) some sort of analysis/integration of the data of the included studies had to be present (no narrative reviews), and 4) the review included at least 50 per cent of studies with an RCT, CBA or ITS design. No additional inclusion criteria for RCT, CBA or ITS designs were adopted.
Exclusion criteria
Articles were excluded if they were not published in English, could not be retrieved, were anecdotal, did not make comparisons with a control group over time, focused on teamwork without linking to outcomes, or were doctoral dissertations, books or book chapters. Studies that evaluated the effectiveness of (Breakthrough) collaboratives or other quality improvement teams were excluded, as were studies in which the intervention was too confounded by other interventions, such as studies on integrated care with a main focus on logistics of care service delivery, or studies that compared similar teams in different care structures. Studies that focused mainly on relocating care, on the inclusion of lay people in teams or primarily on team-based learning were excluded. Outreach team studies in which the ‘consultant(s)’ did not take part in the actual care for patients were also excluded. Reviews that did not fulfil the above inclusion criteria were excluded.
Types of outcome measures
Patient care teams may have impact on many different types of outcomes. Frequently, study outcomes were patient outcomes such as mortality. Outcomes were grouped differently by different authors, and categories are therefore unlikely to be exclusive. For example, the number of prescriptions may be
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seen as a resource utilisation measure, while the appropriateness of a prescription may be seen as a process of care (quality) outcome. From the description of the studies it was not always clear which specific outcome had been measured. For the purpose of comparison we grouped outcomes of interest into six categories. The outcomes reported in the included studies were assigned to one of these six categories, although the authors did not necessarily use the same taxonomy. Box 1 shows the taxonomy of outcomes used in this report.
Table 1: Outcomes of interest
Outcome measure Examples
Clinical patient outcomes
MorbidityMortalityPhysical functioning Quality of life
Behavioural patient outcomes
SatisfactionPreferenceKnowledgeCompliance/adherence to treatment
Process of care (ie quality) delivered
Adverse events (eg unscheduled hospital admissions; visit accident and emergency department)Provision of adviceGuideline adherences (eg appropriate prescriptions and management)
Provider outcomes Subjective workload measures such as stress, burn-outSatisfactionAttitudes to teamwork
Resource utilisation Number of prescriptionsNumber of tests and investigationsNumber of consultationsNumber of hospitalisationsLength of hospital stay
Cost-effectiveness and cost outcomes
QUALYsStaff costsCost savings
Data extraction procedure
Abstracts were independently screened for inclusion by two reviewers (MB and JL or MW or MF or MH). Full-text versions were retrieved for the papers that were potentially useful. All studies were reviewed by one reviewer who assessed the text for study quality criteria, study period, number of patients randomised or included in the study, country, setting, clinical domain, type of intervention, control group, professions and disciplines involved, presence of team leader or coordinator, team characteristics, presence of explicit task descriptions of team members, and results in the categories as specified in appendix A. Outcomes within specific patient groups (for example, men) were not included if the overall outcomes were reported. After data collection, a second reviewer assessed the data collection forms for correctness and completeness. Disagreements were solved through discussion, including a third
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reviewer. We used a modified version of the EPOC data collection checklist to extract data from the studies in a standardised way (see appendix C).
Quality assessment
For RCT and CBA studies, the EPOC quality criteria were used. These included seven items, six of which applied to both designs: follow-up of professionals (at least 80 per cent); follow-up of patients (at least 80 per cent); blinded assessment of primary outcomes; baseline measurement (measured prior to the intervention and where no substantial differences were present, or where the study was corrected for baseline); reliable primary outcome measures (agreement of 90 per cent, or kappa > 0.8, or outcomes from an automated system, or validated instruments with Chronbach α > 0.7); and protection against contamination (where it was unlikely that the control group received the intervention). For RCTs the additional item was concealment of allocation (randomisation process is explicitly described); and for CBAs it was similar characteristics for studies using second site as control. For reviews, the following criteria were used: search period specified; search terms specified; databases specified; data extraction by at least two reviewers; quality assessment provided; and methodological quality reported. For all studies an overall score out of the total number of criteria was provided.
Data synthesis
The data were considered to be too heterogeneous to allow statistical pooling, so we summarised data narratively according to three subgroups we identified during the review process. For each of these objectives, we grouped the results as follows. Here, we first present the results for the process measures (processes of care and provider outcomes), followed by patient outcomes (clinical and behavioural) and, finally, costs (resource utilisation, costs and cost-effectiveness). This distinction is important, since the aim and components of the intervention have implications for how to assess the outcomes. Ideally, one evaluates the outcomes that are most directly linked to the intervention itself (Eddy, 1998; Ovretveit and Gustafson, 2002). Different aspects of teamwork may impact on different outcomes. For instance, if a hospitalist is added to the team because of their coordinating role, one would expect changes in outcomes such as resource utilisation. If a pharmacist is added to the team because of their clinical expertise, one might expect to see changes in clinical behaviour (process measures). Because both interventions and control conditions were rather heterogeneous, and context is important in interpreting outcomes of a specific study (Oandasan et al, 2006), we start each results section with a description of the intervention and the control conditions of the study.
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Results
Results
Identification of evidence
We identified 6,807 abstracts. Full-text versions were retrieved for the 118 papers that were potentially useful. After reviewing the full text, we selected 29 articles that provided relevant data. One more paper was excluded since it did not provide original data, which left 28 articles for our review. Appendix D provides a list of excluded studies with reasons for exclusion.
Figure 2: Study flow
Databases:PubMed 2,252PsyclNFO: 750Embase: 1,208
Web of Science 349Cinahl: 2,052
Dare/HTA/NHS EED: 68WHOLIS: 67OECD: 23
Sociological Abstracts32Total n = 6,807
6,689 papers excluded on title/abstract screening
(including doubles)
118 unique papers
29 unique papers
28 unique papers
90 papers excluded on full text screening
1 paper excluded no original data
1 paper additionally identified
Description of studies
A total of 28 papers were included in this review, which presented the results of 25 studies, including two reviews (Malone et al, 2007; Mitchell, Del and Francis, 2002) and two studies with CBA design (Jack et al, 2003; Mudge et al, 2006). All other studies were (quasi) RCTs. Table 2 presents pertinent information
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on all included studies, including a summary of the evidence and an overview of intervention and control group characteristics. Appendix F provides the results for each study in more detail. A small majority of the studies (56 per cent) were published after 2000.
Types of team intervention
Eight of the single studies we identified were classified as ‘enhanced clinical expertise’, five as ‘improved coordination’. Ten single studies were identified that contained elements of both additional clinical expertise and coordination. The reviews we identified in our search were not categorised, since the single studies they summarised contained a mix of these elements.
Participants and settings
Most of the studies were undertaken in the USA (43 per cent), the UK (22 per cent) or Canada (13 per cent). The majority of the studies were performed in an inpatient setting, six studies were performed in an outpatient setting, three studies examined results of team interventions in community care, and six studies had mixed settings. With respect to the clinical domain, a large number of studies examined patient care teams in psychogeriatrics or palliative care, some examined team interventions in mental health or psychiatry, some studied outcomes in various chronic care conditions such as cardiovascular disease and diabetes mellitus, and some focused on stroke care, rheumatoid arthritis, general or internal medicine, infectious diseases and orthopaedics.
Methodological quality of the studies
Appendix E presents the methodological quality of studies. Overall, methodological quality was rather poor. In particular, protection against contamination was a problem in the studies examined. This might imply that the available research underestimates the effectiveness of team approaches.
1A. Interventions: enhanced clinical expertise (n = 8)
Bogden et al, 1997, 1998 assessed the effect of a programme that encouraged teamwork between physicians and pharmacists on attempts to improve evidence-based care in two groups of patients in an ambulatory primary care centre in the USA. They presented their results in two papers: one on the management of patients with total cholesterol concentrations of 6.2mmol/L or more, and the other on patients with uncontrolled hypertension. In the intervention arm, a pharmacist routinely interacted with and advised patients and physicians on the best course of pharmacological therapy. During such visits, patients met with the pharmacist for half an hour before seeing their physician (resident or intern). At that time, the pharmacist took a medication history, answered questions and encouraged compliance. After meeting the patient, the pharmacist reviewed laboratory data with the physician. The pharmacist attached recommendations for the physician to the patient’s chart. The resident or intern discussed these with the supervising physician in order to accept or reject them as part of the overall treatment plan. The physician was responsible for possible referrals to other health professionals. In the control group, patients received usual care by resident physicians and interns under supervision of the control arm physicians.
Dey et al, 2005 determined the impact on outcome of immediate access to a mobile team. The team attempted to promote clinical and ward staff adherence to guidelines on effective management during the acute phase of stroke in two district general hospitals in the UK that had stroke rehabilitation units but did not have either a direct admissions stroke unit or an acute stroke ward. Three hundred and eight patients were randomly allocated to a mobile stroke team, which supported the clinical team (n = 157/112
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before/after), or to usual ward-based care (n = 151/116). When patients were allocated to the intervention group, their details were forwarded to the mobile team, which included a consultant with a special interest in stroke and a senior therapist. The team visited patients within 12 hours of randomisation. The responsibility for patients remained with the admitting clinicians and ward staff, but the team advised on acute stroke management using evidence-based guidelines (adherence was also recorded by the team). The team revisited patients as necessary to review progress. Members of the team could visit patients alone, but were expected to meet regularly to discuss the case. Patients in the control group received usual ward-based care during the acute phase of stroke and were referred to the stroke rehabilitation unit at the request of the clinician of care.
Gattis et al, 1999 evaluated the effect of a clinical pharmacist on outcomes in outpatients with heart failure in the USA. For patients in the intervention group, the clinical pharmacist discussed the patient’s case and verbally provided therapeutic recommendations on the optimisation of therapy to the attending physician. The pharmacist then discussed changes made in drug therapy with the patient, the purpose of each drug and the importance of adhering to the regime. Patients were able to ask the pharmacist questions and were provided with a telephone number for the pharmacist should questions arise. The pharmacist provided telephone follow-up at 2, 12 and 24 weeks after the initial clinic visit to identify the occurrence of clinical events. In the case of worsening symptoms, patients were advised to contact their clinician for further evaluation and the pharmacist contacted the physician to discuss these cases. The control group received usual care, in which patient assessment and education were provided by the attending physician and/or physician assistant or nurse practitioner. The pharmacist contacted the control group by telephone at 12 and 24 weeks after the enrolment visit to identify clinical events.
Gums et al, 1999 aimed to identify the financial and outcome benefits of therapeutic intervention by a multidisciplinary antimicrobial treatment team composed of pharmacists, a clinical microbiologist and an infectious disease specialist in a community hospital in the USA. Two hundred and seventy-two patients were randomised to either multidisciplinary care (n = 138/127 before/after) or usual care (134/125). Team members identified eligible patients and prepared a typed consult for the attending physician within two hours of randomisation. The consult contained the rationale, with appropriate references, for changing antimicrobial therapy. It also provided a comparison of advantages of each suggested therapy and information regarding costs. Patients allocated to the control group received usual care by the attending physician.
Jack et al, 2003 evaluated the impact of a hospital palliative care team in patients with a confirmed diagnoses of cancer in a controlled before and after study. The aim was that the palliative care team would transfer the principles of hospice care to the acute setting. The team consisted of four clinical nurse specialists, supported when required by a consultant (who, in addition, had sessional commitments at a local hospice) and a specialist registrar. Medical staff referred patients, who were located on wards distributed throughout the hospital, to the team. Patients received specialist intervention from the team, which focused on individualised assessment, advice, psychological support, symptom control and evaluation in addition to their standard care. Other cancer patients not referred to the palliative care team acted as a standard care control.
Koproski, Pretto and Poretsky, 1997 studied the effects of a diabetes team (a diabetes nurse educator and an endocrinologist) on length of stay and other outcomes of hospitalisation in patients. A total of 179 patients were randomly assigned to receive usual care supplemented with (85/85) or without (94/94) a diabetes team intervention. The diabetes team visited patients on a daily basis. Orders were written by the endocrinologist after discussion had taken place with the primary care physician. Nutrition and social work consultations were requested by the team, based on individual need. The control group received care, usually in medical/surgical units, from physicians, nurses, nutritionists and social workers.
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Rubin et al, 2005 examined the effects of collaboration between an internist and psychiatrists on the processes and costs of care among psychiatric inpatients. Patients in the intervention group met with an internist who participated in their care by communicating with the patients’ primary care physician (PCP), assessing needs, updating appropriate health maintenance services, managing chronic and acute medical problems, and attending hospital work rounds. Patients in the usual care group were cared for by psychiatric house staff who had rotations in the inpatient unit that lasted for a month. They saw patients daily, and their progress was followed by one of the four psychiatric attending physicians who were permanently assigned to the units. Consultations from medical specialists were obtained using the usual hospital services.
Scott et al, 2005 assessed the economic and clinical implications of systematic long-term nutrition team follow-up of patients after percutaneous endoscopic gastronomy. Intervention patients were visited at least weekly by the nutritional support team (NST) nurse and/or dietitian while in the acute hospital and at least monthly after discharge into the community. There was regular liaison between the NST and the ward and PCPs, with advice and help on a proactive basis for any problems or questions that arose. Patients and their carers were counselled, educated and trained in all relevant aspects of nutritional support, and were given a telephone number to contact at any time, if required. Patients in the control group received no specific input from the NST before or after discharge, which is standard practice. This did not exclude referrals to the team if the ward or community team felt this was necessary; however, the level of input was generally limited to advice only. The time and input of ward dietitians (not part of the NST) for setting up home feeding and deliveries from the homecare company were common to both groups.
1B. Evidence: enhanced clinical expertise
Process measures
Some studies evaluated whether clinical guideline adherence improved in intervention patients. Overall, results were mainly in favour of the intervention groups. Bogden et al (1997, 1998) found that, overall, physicians accepted around 90 per cent of the recommendations made by the pharmacist; when physicians declined the recommendations, the success rate for reaching the goals was significantly lower (17 per cent versus 51 per cent) (intervention only). Gattis et al (1999) found that patients in the intervention group were significantly closer to target ACE inhibitor dose at six months follow-up (1.0; 0.5 to 1 (25th to 75th percentile) versus 0.5; 0.19 to 1). However, no difference was found in prescription of ACE inhibitors between groups (78 patients (87 per cent) in intervention versus 72 (79 per cent) in control at follow-up). Significantly more patients in the intervention group received alternative therapy (9 (75 per cent) versus 5 (26 per cent)). Also, Koproski, Pretto and Poretsky (1997) found that significantly more patients in the intervention (diabetes team) group had their blood monitored for glucose levels (98 per cent versus 57 per cent), had insulin administration (69 per cent versus 25 per cent), received education of any kind (87 per cent versus 37 per cent) and received nutritional education (76 per cent versus 40 per cent). However, these results have to be interpreted with care since they were based on post-intervention measures only. In addition, Rubin et al (2005) found positive effects for integrating an internist in the psychiatry team for 12 of 17 processes of care measures, such as better needs assessment (89 per cent ± 1 4 per cent versus 59 per cent ± 20 per cent), better health maintenance (56 per cent ± 34 per cent versus 3 per cent ± 7 per cent) and coordination of care (81 per cent ± 40 per cent versus 40 per cent ± 55 per cent). Scott et al (2005), however, failed to find positive effects on median time to removal of PEGS and time to antibiotics treatment in patients receiving follow-up care by the nutrition team.
Patient outcomes
Effects on patient outcomes were mixed. In their study, Bogden et al (1997, 1998) found that patients in the physician–pharmacist team had a significantly greater reduction in total cholesterol levels (44 ± 47mg/dL (1.1 ± 1.2mmol/L) versus 13 ± 51mg/dL (0.3 ± 1.3mmol/L)), diastolic blood pressure (14 ±11mm Hg versus 3 ± 11mm Hg) and systolic blood pressure (23 ± 22mm Hg versus 11 ± 23mm Hg). In
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43 per cent of patients in the physician–pharmacist team cholesterol goals were met, compared with 21 per cent in control patients (a significant difference). Also, significantly more intervention patients reached blood pressure goals (55 per cent versus 20 per cent). By contrast, Koproski et al (1997) found no significant difference in blood glucose between hospitalised patients treated by a diabetes team versus usual care patients. Studies that measured all cause mortality or survival generally did not find significant results comparing their intervention with control patients (Dey et al, 2005; Gattis et al, 1999; Gums et al, 1999a; Scott et al, 2005). Other clinical endpoints showed mixed results: Gattis et al (1999) found significantly higher event rates in their control group, such as non-fatal heart failure (11 versus 1; OR = 0.08 (0.004 to 0.40), total non-fatal cardiovascular events (23 versus 8; OR = 0.31; 0.31 to 0.69), and total events (36 versus 29; OR = 0.73, 0.39 to 1.33). One study (Scott et al, 2005) evaluated patient satisfaction with care, and showed no differences between intervention and control group patients.
Resource utilisation and costs
Studies that included resource utilisation and cost reported a wide range of outcome measures and did not show clear effects in favour of the intervention or control groups. Several studies measured hospital length of stay (LoS) and readmission rates. Gums et al (1999) found that antibiotic therapy intervention by a multidisciplinary consult team reduced LoS in the intervention group by 37 per cent (9.0 ± 0.5 days in control patients versus 5.7 ± 0.5 days in intervention patients). By contrast, others (Koproski, Pretto and Poretsky, 1997; Rubin et al, 2005; Scott et al, 2005) did not find effects of the input of a team on LoS of patients. Scott et al (2005) found no difference in readmission of patients with team care compared to patients in their control group, while Koproski, Pretto and Poretsky (1997) found that significantly fewer patients in the intervention group were readmitted (13 per cent versus 30 per cent). Bogden et al (1997) studied the added value of pharmacists working closely with physicians. They did not identify significant differences in medication charges, frequency of emergency department visits, referrals to dietitians and ordered panels, although they did report more clinical visits in the intervention group (12 versus 9; p < 0.05). A mean reduction in medication charges of $6.80 in the intervention group compared to a $6.50 increase in the control group did not reach statistical significance (Bogden et al, 1998). Dey et al (2005) reported that patients treated by a mobile stroke team were transferred significantly earlier to the stroke rehabilitation unit compared to control patients (14.7 versus 24.4 days; CI difference –17.0 to –2.6), although the number of patients transferred to the unit was not different for intervention and control patients. Also, they failed to find significant differences on their other measures: time to uptake of other interventions, and number of patients receiving CT scans or anti-platelet therapy. Gums et al (1999) measured several cost categories (antibiotic, laboratory, radiology, non-ICU, ICU, total room and board costs) and found that geriatric assessment by a team led to lower hospital costs (total costs: $12,207 ± $1,042 versus $9,153 ± $761 for the intervention patients). The implementation costs, however, were $21,000 per year. Scott et al (2005) reported a similar number of referrals in patients treated by the nutrition team compared to control patients, and the same number of contacts. Again, no statistical differences were found in total costs of both groups of patients. Likewise, Rubin et al (2005) found no significant differences in hospital costs as a result of adding an internist to the inpatient psychiatry team. They also found no differences on their other measures in this category, which were hospital services after discharge and emergency department visits.
2A. Interventions: improved coordination (n = 5)
Forster et al, 2005 evaluated whether adding a clinical nurse specialist (CNS) to physician teams in hospitals that already had discharge planning services made a difference. In two teaching hospitals, patients were randomly assigned to regular hospital care or care with a clinical nurse specialist. All four general medicine teams participated in the study. These services primarily treat undifferentiated and acute, multisystem medical illnesses. Each team was supervised by a staff internist with a senior (postgraduate, year 2) medical resident and varying numbers of postgraduate, year 1 residents and medical students. If required, social workers, home care workers and physiotherapists facilitated patient care. In the intervention teams, each of the four CNSs worked closely with their team to facilitate patient care. CNSs prioritised their activities as follows: retrieving information collected by family physicians and
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consultants before admission; arranging in-hospital imaging, procedures and consultations; facilitating patient discharge by arranging follow-up visits and providing patient education; and telephoning patients early after discharge from hospital to answer questions and address early problems.
Huddleston et al, 2004 determined the impact of providing a collaborative, hospitalist-led* model of care on postoperative outcomes and costs among adult high-risk patients having elective primary or revision total hip or knee arthroplasties in a teaching hospital in the USA. Five hundred and twenty-six patients were randomly assigned to either multidisciplinary collaborative hospitalist–orthopaedic team (HOT) care (n = 251/232 before/after) or standard orthopaedic-managed practice (n = 254/237 before/after). In the standard model of peri-operative care, the orthopaedic surgical team was responsible for postoperative patient issues that required additional diagnostic evaluation or treatment throughout the hospitalisation. The HOT care model was designed to integrate internal medicine faculty hospitalists with the orthopaedic surgical team (largely interfacing with the surgical residents) and the orthopaedic surgery nurses. Unlike standard practice, the hospitalist, rather than the orthopaedic surgeons, provided all indicated postoperative medical care after the surgical team completed initial postoperative orders. Hospitalists saw patients more than once a day and were able to order appropriate diagnostic tests and medications.
Moher et al, 1992 determined the effect of a medical team coordinator (MTC) on the length of stay in a teaching hospital. The MTC was a baccalaureate nurse, and her role was to facilitate administrative tasks such as discharge planning, coordinating tests and procedures, and collecting and collating patient information. Although these duties required the MTC to act as liaison between other members of the clinical team, her primary role was to function as part of the house staff team. Control patients received standard medical care.
Mudge et al, 2006 evaluated the effect of incorporating patient-centred multidisciplinary (MD) teams in a general medicine service in a controlled before and after study. The internal medicine department consisted of eight general medical teams grouped into four clinical units. Newly admitted patients were allocated to a medical team according to a cyclical roster. Each team consisted of one to two consultant general physicians, a registrar and an intern. A total of 1,538 patients entered the study, 792 of whom were included in the intervention group and 746 in the control group. The intervention consisted of several elements: the number of allied health personnel (AHP) was increased, which allowed for a consistent individual member of staff for each discipline in each intervention unit; the MD team was formed for every intervention unit, and comprised medical staff, allied health staff and the unit clinical nurse consultant (CNC). The team provided care to all patients belonging to a unit, wherever their physical location. A structured communication system involving daily team meetings was introduced, with mandatory attendance by all disciplines, at which all patients in the unit were discussed. An explicit planned discharge date and destination were also identified and documented in the team meeting within 24 hours of admission. On the other hand, control units continued their usual practice of medical and/or nursing referral to ward-based AHP, where staffing was frequently inconsistent, leading to interruptions in continuity of care and communication.
Yagura et al, 2005 evaluated the efficacy of a regular interdisciplinary stroke team approach on rehabilitation outcome. A stroke rehab unit (SRU) with weekly regular interdisciplinary (ID) stroke team conferences was compared with general rehab ward (GRW) care without such conferences in the same rehabilitation hospital. On the GRW, ID team conferences were not offered, but patients received daily rehab intervention, including rehab nursing care, physical therapy, occupational therapy and/or speech therapy, and they received discharge planning by medical social workers. In both groups, the
* hospitalists are hospital-based doctors who manage admissions from the primary care doctor. They coordinate all diagnostic tests and processes during the person’s stay, which allows the primary care physician to do more office-based work.
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rehabilitation programme and the nursing care were identical. For the SRU group, discharge planning was provided to patients by social workers based on the information presented at the weekly ID conferences. However, for the GRW group, discharge planning was provided by the social worker as well, based on the information he or she gathered from various team members. Conferences were held irregularly only for those patients with unsolved medical or social problems.
2B. Evidence: improved coordination
Process measures
In these studies, hardly any processes were measured. One study reported on medical care information provision (Moher et al, 1992). In a subgroup of this study’s population (n = 40), information was provided equally to the control and intervention patients.
Patient outcomes
Some positive results were found in studies reporting on patient outcomes. Huddleston et al (2004) found that most patients in the hospitalist-led team were discharged without complications (61.6 per cent versus 49.8; CI difference 2.8 to 20.7). Also, intervention patients had fewer minor complications (30.2 per cent versus 44.3 per cent; CI difference –22.7 to –5.3), although the frequency of intermediate and major complications was statistically equal. Yagura et al (2005) found no significant differences in functional impairment of intervention and control patients. Mudge et al (2006) reported that significantly fewer patients in the intervention group died (31 (3.9 per cent) versus 48 (6.4 per cent)); however, this was no longer significant after six months. Significantly fewer patients in the intervention group showed functional decline in the hospital (3.2 per cent versus 5.4 per cent), and self-rated health was better in intervention patients (data not provided). In addition, Forster et al (2005) and Moher et al (1992) did not find any significant effects on mortality or occurrence of post-discharge events (Forster et al, 2005).
Three studies evaluated patient satisfaction. Forster et al (2005) found that patients in the clinical nurse specialist group perceived the quality and processes of care to be superior: doctors had sufficient information (70.4 per cent versus 58.1 per cent); patients were contacted by hospital personnel (49.6 per cent versus 18.1 per cent); and overall quality was higher (8.2 ± 2.2 versus 7.6 ± 2.4). In addition, Moher et al (1992) reported that patients in the intervention group were significantly more satisfied (89 per cent versus 62 per cent; CI 2 per cent to 52 per cent), whereas Huddleston et al (2004) found no significant difference in patient satisfaction for their control and intervention patients.
Resource utilisation and costs
Overall, no clear positive (or negative) effects were identified regarding costs and resource utilisation. Moher et al (1992) reported a significant shorter LoS in their intervention patients compared to control patients (7.43 versus 9.40 days; CI 1.02 to 2.92 days), although they did not find any differences in readmission rates. Foster et al (2005) reported no significant differences in time to discharge, hospital readmissions, time to ER or time to readmission. Huddleston reported patients in hospitalist-led team had shorter adjusted LoS (5.1 versus 5.6 days; CI difference –.8 to –.1). In contrast, Mudge et al (2006) failed to find significant differences in LoS between team care and usual non-team care, as did Yagura et al (2005), who also found no difference in discharge position. In addition, Mudge et al (2006) found no significant differences in six-month readmission, inpatient bed occupancy and discharge to residential care. Huddleston reported that physician costs were significantly higher in the HOT care model ($2,689 versus $2,367; CI difference $175 to $484), although hospital costs and total medical costs were not significantly different. Finally, Yagura et al (2005) did not find significant differences in costs of hospitalisation between intervention and control patients.
3A. Interventions: enhanced clinical expertise and coordination (n = 10)
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Banerjee et al, 1996 investigated the efficacy of intervention by a psychogeriatric team in the treatment of depression in elderly disabled people receiving home care from their local authority in the UK. Sixty-nine patients were randomly assigned to the psychogeriatric team in the catchment area (n = 33/29 before/after) or usual care (n = 36/32). Each case in the intervention group was presented at a MD team meeting, which included community psychiatric nurses, occupational therapists, senior and junior medical staff, a social worker and a psychologist. The team formulated management plans for each subject on an individual basis, as for any referral to the team. A team member acted as each person’s keyworker. The study population differed in their management only by being assigned a doctor. The control group received GP care. Patients, however, could be referred to the psychogeriatric team as normal (which was the case in 6 per cent of controls).
Germain et al, 1995, in their RCT, aimed to decrease the LoS of hospitalised patients on a waiting list for admission to an inpatient geriatric assessment unit (GAU), and to optimise use of the GAU and other hospital services in an acute hospital in the USA. Experimental subjects received the consultative services of a geriatric assessment and intervention team (GAIT) immediately after qualifying for GAU admission, in place of waiting for GAU services. The GAIT was staffed by a consultant geriatrician, social worker, physical therapist and geriatric nurse. GAIT consultations are initiated by referrals from primary physicians who identify functional deterioration in their elderly inpatients. After completion of comprehensive geriatric assessment, the team physical therapist and geriatric nurse began a variety of therapeutic interventions. Upon referral, the geriatrician qualified patients for the GAIT. Each team member assessed the patient. The geriatrician reviewed the patient’s medical condition and mental status, followed patients regularly, and offered advice to primary care physicians concerning medical management. The social worker visited all patients and families during the discharge planning period for home care services or nursing home placement. The geriatric nurse conducted an initial nursing assessment of all patients, was in contact with the physical therapist (who saw patients every day) on a daily basis and served as liaison with families and nursing homes regarding implementation of aftercare plans. The GAIT met weekly to discuss all assessment results. Control patients, having been accepted by the geriatrician to the GAU waiting list, received a standard consultation, which usually involved a review of medical conditions and screening for cognitive and functional problems by the geriatrician with recommendation to primary care physicians for ad interim changes in therapy. The social worker arranged the transfer. In this arm, several features of GAIT were missing: a) the team approach to diagnosis, care planning and treatment; b) order writing responsibility for patients' geriatric problems prior to their GAU transfer; and c) the early involvement of the geriatric nurse.
Hogan and Fox, 1990 researched the effects of a geriatric consultation team (GCT) in acute care in a Canadian hospital. One hundred and thirty-two patients were allocated to management in the usual manner by their attending physician (n = 66/65) or the services of the GCT (66/66), which comprised a specialist in geriatric medicine, a nurse coordinator, an occupational therapist, a physiotherapist, a social worker, a dietitian and a representative from pastoral care. The only person hired specifically for the programme was the coordinator; the other members were reassigned from other duties. Initial contact by the GCT was through a physician–physician consultation by the coordinator or the physician. Other team members became involved as required. Full-team rounds were held each week. The emphasis of the programme was on addressing functional problems and providing post-discharge follow-up. The attending service decided whether or not to adopt the recommendations from the consulting service.
Lincoln et al, 2004 studied the effectiveness of stroke rehabilitation by a community stroke team. Four hundred and twenty-one patients were randomised to either coordinated multidisciplinary rehabilitation in the community (n = 189/154) or routine rehabilitation services (n = 232/175). The team included occupational therapists, physiotherapists, speech and language therapists and a mental health nurse. It exclusively treated stroke patients, thereby providing a specialist service. All patients were initially seen at home by two team members and were discussed at weekly team meetings. Following these meetings, the team allocated therapists according to the nature of the patients’ problems. All patients were seen at their homes and were treated for as long as they were considered to be benefiting. The control
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group received services that were available to patients in each area, including day hospitals, outpatient departments and social services occupational therapy. A list of alternative rehabilitation services was provided to the referring agent (physician or patients).
Phelan et al, 2007 assessed the effect of a team of geriatrics specialists (senior resource team (SRT)) on the practice style of primary care providers (PCPs) and the functioning of their patients aged 75 and older in two primary care clinics in Seattle. The team consisted of geriatrically oriented clinicians. These included one full-time fellowship-trained geriatrician, two half-time gerontological advanced registered nurse practitioners and an off-site pharmacist with specialised geriatric training. The team met weekly throughout the intervention period to address team operations and to ensure that they were following a standard approach with each patient. The nurse practitioners first conducted an initial in-clinic assessment and then scheduled a follow-up visit for the patient approximately two weeks after the date of the initial assessment. Before the follow-up visit, the geropharmacist reviewed the patient’s medication list and made recommendations to the nurse practitioner. The geriatrician reviewed the findings of the initial assessment and reached a consensus with the nurse practitioner on clinical priorities for the patient. Through a collaborative process including the patient, a final set of goals and a proposed action plan were written. The team made medication changes and the nurse practitioners provided telephone and face-to-face follow-up for issues each patient was working on, focusing on self-management, support and the barriers assessed.
Rabow et al, 2004 conducted an RCT to evaluate an intervention in which an interdisciplinary team offered palliative medicine consultation and direct services to outpatients, their families and their primary care physicians (PCPs), in addition to the usual primary care. The team, called the comprehensive care team (CCT), comprised a social worker, nurse, chaplain, pharmacist, psychologist, art therapist, volunteer coordinator and three physicians who addressed physical, emotional and spiritual issues. All team members except the volunteer coordinator had expertise in palliative care. The programme integrated PCP consultation, case management, volunteer and group support, chaplaincy consultations and artistic expression. The seven main components of the team were: 1) consultation with PCPs was based on in-depth and follow-up patient assessments conducted by the social worker. Assessments were presented to the entire team at regularly scheduled meetings; 2) the social worker provided case management and offered psychological support in person and by telephone; 3) a nurse provided family caregiver training and support through formal classes and informal individual consultations; 4) a pharmacist performed a medical chart review of patient medications; 5) a chaplain offered spiritual and psychological support; 6) patients and their families were invited to monthly support groups that included discussions about symptom management and advance care planning; and 7) medical and pharmacy students provided volunteer patient support and advocacy through weekly telephone contacts with patients. Control patients received usual primary care only.
Schmidt et al, 1998 evaluated the effect of regular multidisciplinary team interventions on the quantity and quality of psychotropic drug prescribing in Swedish nursing homes. Experimental homes participated in an outreach programme that was designed to influence drug use through improved teamwork among physicians, pharmacists, nurses and nurse assistants. A pharmacist from outside the nursing home was assigned to spend one day a month in the intervention. He or she supported cooperation and organised MD team meetings for nursing home physicians and nursing personnel. Multidisciplinary team meetings were held on a regular basis (one a month) throughout the 12-month study period to discuss the drug use of individual residents and to encourage participation. The aim was to improve drug treatment and reduce the prescription of non-recommended drugs, as defined by guidelines distributed to all physicians at approximately the same time at the start of the study. In the control homes, no efforts were made beyond the normal routine to influence drug prescribing. In Sweden, pharmacists visit nursing homes approximately once a year to supervise drug storage and regulatory issues. Physicians and nurses discuss drug therapy as needed, but they generally have no structured reviews nor meet as a group to discuss drug use with under-nurses and nursing assistants.
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Schned et al, 1995 determined whether an outpatient team management programme for persons with early chronic inflammatory arthritis would produce improved clinical outcomes and lower costs than traditional, non-team, outpatient rheumatologic care in a clinic setting. The intervention had the following characteristics: 1) the rheumatologist maintained ordinary primary or consultative services and patient contact in a unconstrained manner; 2) a detailed standardised needs assessment interview was conducted by the project director after randomisation; 3) a half-day education and management programme for newly enrolled patients and family members or friends was conducted on site; 4) the team of rheumatologists and allied health professionals met and reviewed all newly enrolled patients monthly and all other patients quarterly; 5) patients were referred to any of the team members for care based on demonstrated need noted by the telephone interviews; 6) standardised telephone interviews were carried out every three months, and a defined formal written arthritis care plan was formulated and updated quarterly by the rheumatologist for the patient and for the primary or referring physician. The control group received traditional care in an unconstrained fashion from their primary care physicians and rheumatologists. There was no standardisation of care in any way, and communication was usually restricted to the office visit, occasional telephone calls, patients’ charts and letters.
Tijhuis et al, 2002, 2003 and van den Hout et al, 2003 compared the long-term effectiveness of care delivered by a clinical nurse specialist (CNS) with inpatient team care and day patient team care in patients with rheumatoid arthritis (RA) and increasing functional limitations. All patients randomised to care provided by a CNS were seen by a nurse specialist attached to the transmural nurse clinics of one of the six participating hospitals. The care provided by the CNS was additional to the usual outpatient care provided by rheumatologists. The CNS provided information about RA and prescribed, in consultation with the rheumatologist, joint splints, adaptive equipment and house adaptations if needed. If indicated, the patient could also be referred to other health professionals such as an occupational therapist, physical therapist or social worker. The MD inpatient team care and day patient team consisted of a rheumatologist, occupational therapist, physical therapist and a social worker. Inpatients and day patients followed a prescribed treatment programme of equal intensity for both groups and tailored to their needs. Treatment goals and modalities were discussed during weekly MD team conferences. Apart from the intervention period in the two team care groups, the decision to change or introduce disease-modifying drugs and injections was left to the rheumatologist at the outpatient clinic in all three study groups.
Vliet Vlieland, Breedveld and Hazes, 1997 compared the long-term effect of a period of 11 days of inpatient multidisciplinary team care, followed by routine outpatient care in 80 patients with rheumatoid arthritis (RA). Inpatient treatment consisted of primary medical and nursing care, daily exercise therapy, occupational therapy and support from a social worker. Treatment goals and modalities were discussed during weekly MD team conferences. During outpatient care, the prescription of medication and paramedical treatment was left to the attending rheumatologist at the outpatient clinic in both groups. There was no attempt to alter the treatment regime normally employed in the outpatient clinic.
3B. Evidence: enhanced clinical expertise and coordination
Process measures
Few studies compared the process measures of usual care providers and team care, and there were no clear effects. Tijhuis et al (2002, 2003) compared the long-term effectiveness of care delivered by a clinical nurse specialist (CNS) with inpatient team care and day patient team care in patients with rheumatoid arthritis (RA). No differences in medical treatment (drug use or injections) were reported between the three arms. Phelan et al (2007) did not identify significant differences in the specialist group versus control patients for primary care physician management, prescription of high-risk medication and proactive screening, and satisfaction or self-efficacy of primary care physicians. One study measured for the intervention group whether the team treatment led to high rates of implementation of proposed interventions (Banerjee et al, 1996). They found that 78 to 100 per cent of the proposed interventions
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by the psychogeriatric team were completed, except for outreach referral, where 43 per cent of the interventions were completed.
Patient outcomes
Several studies measured patient outcomes. Overall, these studies showed mixed results for a wide range of outcome measures. For survival rates, Germain et al (1995) reported that one-year survival in patients treated by the geriatric assessment and intervention team was not significantly different from survival in control patients. One study (Phelan et al, 2007) reported higher mortality in the intervention group (11.5 per cent versus 7.6 per cent). Hogan and Fox (1990) found significantly longer survival at 180 days in the intervention group, but not at 365 days. In addition, they found significantly higher improvements in Barthel index after 12 months (75 per cent versus 44 per cent). Banerjee et al (1996) found that significantly more patients in the psychogeriatric team group recovered from depression (19 versus 9, or 33 per cent; CI difference 10 per cent to 55 per cent), or improved (27 versus 17, or 35 per cent; CI difference 14 per cent to 56 per cent). Fewer remained the same (2 versus 9, or 19 per cent; CI difference –35 per cent to –3 per cent), or became worse (0 versus 6, or 17 per cent; CI difference –29 per cent to –5 per cent). Also, the change in mean depression rating was greater in intervention patients. Rabow et al (2004) found that the odds for dyspnea in control patients were higher than for the patients who received care from the comprehensive care team (OR = 6.07; CI 1.04 to 35.56). Also, sleep and anxiety improved in intervention patients. However, depression and quality of life scores were similar for both groups. Lincoln et al (2004) failed to find positive effects of the community stroke team on functional independence in activities of daily living (ADL), extended ADL, general health and quality of life. Schned et al (1995), in their study on the effects of team-managed outpatient care, measured a wide range of clinical measures, and found that all 16 were not significantly different for team care and control patients. Vliet Vlieland, Breedveld and Hazes (1997) found that significant changes on a wide range of disease activity outcomes were only present at short-term measures, although the proportion of patients showing clinical improvement was, over the total period, higher in the intervention group than in the outpatient group. In addition, Tijhuis et al (2002, 2003) compared the long-term effectiveness of care delivered by a clinical nurse specialist (CNS) with inpatient team care and day patient team care in patients with RA and increasing functional limitations. No significant differences were found in a comparison of clinical outcomes among the three groups, or among the CNS group versus the two team groups. Finally, Phelan et al (2007) found no differences in functional status and self-rated health for patients treated by the team compared to the control patients, although intervention patients scored higher on psychological well-being.
Some studies evaluated behavioural outcomes. Rabow et al (2004) evaluated patient satisfaction with care and found no differences between intervention and control group patients. Lincoln et al (2004) evaluated patient satisfaction with care (no overall difference) and knowledge of stroke (not significant). They also measured how carers judged their general health (no difference between routine carers and team members: how carers judged the burden of care (lower levels of strain were reported in the intervention group (median 8 versus 10; IQR 5–10 versus 6–12); and how carers judged their satisfaction with care and their satisfaction with knowledge (both higher in intervention group). Finally, Tijhuis et al (2002) reported that patients treated by clinical nurses were slightly less satisfied with their care than patients in the two team groups (the VAS score was 73mm ± 23 for nurse specialists versus 85mm ± 19 in inpatients and 92mm ± 10 in day patients).
Resource utilisation and costs
Overall, no consistent reduction in costs or resource utilisation was observed in the studies reporting on these outcomes. Several studies included LoS as an endpoint. For example, Germain et al (1995) found that patients receiving team care had significantly lower LoS (42.8 ± 20.8 days versus 65.5 ± 23.5 days) in both high functioning and low functioning patients. However, Rabow et al (2004) did not find effects of the input of a diabetes team in the LoS of patients. Several studies measured rehospitalisation
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
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Results
or readmission rates but did not find significant differences on (re)admission between intervention and control patients (Germain et al, 1995; Hogan and Fox, 1990; Schned et al, 1995; Tijhuis et al, 2002, 2003; van den Hout et al, 2003) or hospitalisations (Hogan and Fox, 1990; Phelan et al, 2007; Rabow et al, 2004; Tijhuis et al, 2003). One study (Germain et al, 1995) reported significantly higher percentages of patients discharged to home, especially in high-functioning patients (42 per cent versus 13 per cent in high-functioning patients and 10 per cent versus 7 per cent in low-functioning patients). Finally, Schned et al (1995) reported no differences in health professional visits, number of referrals, medication provided, use of aids and devices, number of surgical procedures or the number of blood tests ordered.
Few studies reported cost categories. Tijhuis et al (2002, 2003) found that QALY differences in the three arms of their study were less than 0.1 year (not significant). Significantly higher costs were reported for the initial assessment and treatment of patients in both team care groups compared to patients in the clinical nurse specialist (CNS) group (€5,000 for inpatient care and €4,100 for outpatient care versus €200 for CNS). Although other healthcare and non-healthcare costs were not significantly different, average total healthcare costs per patient were lower for the nurse group patients compared to the two team group patients (€8,092 versus €16,581 and €13,252 respectively). Costs for society were also significantly lower in CNS group patients versus the other two groups: at least €5,400. Over the two-year follow-up period, no significant differences were found for the aggregate of rheumatoid arthritis quality of life and QALYs based on the four different instruments used. The use of services and the introduction of specific equipment were not significantly different between the three groups, except that, at two-year follow-up, more inpatients than CNS group patients received home help (23 versus 10), and visits to a clinical nurse specialist were more frequent in the CNS group than in the two team groups. Finally, Rabow et al (2004) reported that patients treated by the outpatient palliative medicine team made fewer visits to their GP and urgent care clinics (7.5 ± 4.9 versus 10.6 ± 7.5/0.6 ± 0.9 versus 0.3 ± 0.5), but no differences were found with respect to specialty care clinics or emergency department visits. The mean charge per patient was $4,711 ± $73,009 in intervention patients versus $43,338 ± $69,647 in control patients.
4. Description of interventions and results derived from review studies
Two reviews were included in this category.
Malone et al, 2007 performed a Cochrane review to evaluate the effects of community mental health team (CMHT) treatment for anyone with serious mental illness compared with standard non-team management. Three studies were included, with a total of 587 participants. The CMHTs in each study were involved in multidisciplinary assessments of each person, followed by regular team reviews. Care involved monitoring and prescribing medication and different forms of psychological intervention (including family intervention), with a special focus on continuity of care. Standard care was coordinated from hospital-based staff who assessed and treated people primarily in hospital outpatient and inpatient settings. Care involved psychiatrists, nurses and social workers, but this was not closely coordinated and was not carried out by a single team. Treatment covered the range of psychiatric interventions.
Process measures: No process measures were reported.
Patient outcomes: No conclusions could be drawn for the mental state of the participants. Patients in the team group had more contact with the police (social functioning: RR 2.07; CI 1.1 to 4.0). No differences were reported in death from any cause. Fewer people in the team group were not satisfied with their care compared to usual care (RR = 0.37; CI 0.2 to 0.8).
Costs: Lower admissions to a hospital were reported in team groups (RR 0.81; CI 0.7 to 1.0), whereas no clear evidence was reported on hospital admissions, use of emergency services, contact with primary care and contact with social services.
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Results
Mitchell, Del and Francis, 2002 conducted a systematic review to assess whether primary medical practitioner involvement with a specialist team improved patient outcomes, the behaviour of medical practitioners and the costs of health delivery. Seven studies were included, with 1,862 participants in total. Patient groups included chronic patients (five studies), frail aged (one study) and orthopaedic referrals (one study). They defined organised cooperation between primary medical practitioners and specialists as any formal arrangement that linked the GPs with specialist practitioners in the care of patients. This definition included case conferences between the GP and specialist (n = 1), shared consultations (n = 1), organised consultations by GPs with patients in specialist inpatient units (n = 1), visits by specialist staff to a GP clinic (n = 2), and formal shared care arrangements between the patients’ GPs and specialist clinics (n = 2). The category ‘specialist’ included medical and nursing specialists.
Process measures: Four studies showed improved clinical behaviour for GPs. The three studies that reported retention rates all demonstrated improved rates within programmes involving GPs compared with standard outpatient specialist care of chronic patients.
Patient outcomes: The studies found mixed effects for physical outcomes. With a few exceptions, no intervention group showed worse results. GP involvement in care led to greater patient satisfaction (four studies) and patients felt better prepared for discharge from hospital when the GP was involved in pre-discharge planning (one study).
Costs: Four studies showed improved waiting times. Mixed results were found on cost aspects. The measurement of costs differed too much to allow for making comparisons.
5. Team characteristics as determinants of effect
We attemped to retrieve information on the professions and disciplines involved, the presence of a team leader or coordinator, characteristics such as team size, age of team members or team tenure, and the presence of explicit task descriptions of team members. In general, hardly any information on these topics could be retrieved from the articles. In less than half of the studies, was any description (partly) provided regarding the tasks of the team members. In just a few cases, information was provided about who in the team was to be considered the leader or coordinator. None of our included studies provided information regarding the number of team members, age and gender of team members or tenure of the team.
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Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
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Results
Tabl
e 2:
Sum
mar
y of
the
evid
ence
and
inte
rven
tion
char
acte
ristic
s
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Enha
nced
clin
ical
exp
ertis
e
Bog
den
et
al, 1
997,
19
98
RC
T
n =
100
Haw
aii/U
SA
Out
patie
nt
Patie
nts
with
el
evat
ed
chol
este
rol
Patie
nts
with
un
cont
rolle
d hy
perte
nsio
n
Phys
icia
n–ph
arm
acis
t te
amw
ork
vs Usu
al c
are
Phar
mac
ist,
phys
icia
n,
resi
dent
or i
nter
n
vs Phys
icia
n, re
side
nt o
r in
tern
To a
sses
s th
e ef
fect
of a
pr
ogra
mm
e th
at e
ncou
rage
s te
amw
ork
betw
een
phys
icia
ns a
nd
phar
mac
ists
on
atte
mpt
s to
low
er
tota
l cho
lest
erol
leve
ls a
nd to
mee
t re
com
men
ded
goal
s pr
opos
ed b
y th
e N
atio
nal C
hole
ster
ol E
duca
tion
Prog
ram
To a
sses
s th
e ef
fect
of a
phy
sici
an
and
phar
mac
ist t
eam
wor
k ap
proa
ch
to u
ncon
trolle
d hy
perte
nsio
n in
a
med
ical
resi
dent
teac
hing
clin
ic,
for p
atie
nts
who
faile
d to
mee
t th
e re
com
men
ded
goal
s of
the
fifth
Joi
nt N
atio
nal C
omm
issi
on
on D
etec
tion,
Eva
luat
ion
and
Trea
tmen
t of H
igh
Blo
od P
ress
ure
Posi
tive
effe
cts
of te
am
inte
rven
tion
on c
are
deliv
ery
and
inte
rmed
iate
pat
ient
ou
tcom
es, e
spec
ially
fo
r pat
ient
s w
ith C
HD
or
risk
fact
ors
(incr
ease
d ris
k pa
tient
s). E
ffect
of
inte
rven
tion
was
abs
ent i
n pa
tient
s w
ithou
t CH
D a
nd
few
er th
an tw
o ris
k fa
ctor
s
Posi
tive
effe
cts
of te
am
inte
rven
tion
on c
are
deliv
ery
and
inte
rmed
iate
pat
ient
ou
tcom
es
Dey
et a
l, 20
05R
CT
n =
308
UK
Inpa
tient
s
Stro
ke (a
cute
ph
ase)
Org
anis
ed s
troke
ca
re/m
obile
stro
ke
team
vs Usu
al c
are
Stro
ke c
onsu
ltant
and
se
nior
ther
apis
t (te
am)
vs Clin
ical
nur
sing
sta
ff an
d th
erap
ists
To d
eter
min
e th
e im
pact
on
outc
ome
of a
cces
s to
a m
obile
team
du
ring
the
acut
e ph
ase
of s
troke
am
ong
patie
nts
adm
itted
to g
ener
al
war
ds
No
posi
tive
(or n
egat
ive)
ef
fect
of m
obile
stro
ke te
am
Gat
tis e
t al,
1999
RC
T
n =
181
US
A
Out
patie
nts
Hea
rt fa
ilure
pa
tient
s
Add
ition
of c
linic
al
phar
mac
ist t
o he
art
failu
re m
anag
emen
t te
am
vs Usu
al c
are
Phar
mac
ist,
phys
icia
n (a
ssis
tant
s, N
P)
vs Phys
icia
n (a
ssis
tant
s,
NP)
The
obje
ctiv
e of
the
stud
y w
as
to e
valu
ate
the
effe
ct o
f a c
linic
al
phar
mac
ist o
n ou
tcom
es in
ou
tpat
ient
s w
ith h
eart
failu
re
Add
ition
of c
linic
al
phar
mac
ist t
o m
anag
emen
t te
am o
f hea
rt fa
ilure
see
ms
to h
ave
bene
ficia
l effe
ct
on p
atie
nt o
utco
me,
som
e as
pect
s of
car
e de
liver
y an
d re
duct
ion
of e
vent
s
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Results
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
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Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Gum
s et
al,
1999
RC
T
n =
252
US
A
Inpa
tient
Infe
ctio
us
dise
ases
Mul
tidis
cipl
inar
y te
am (p
rovi
ding
re
com
men
datio
ns
conc
erni
ng a
ntib
iotic
th
erap
y an
d m
onito
ring
whe
n ne
cess
ary)
vs Usu
al c
are
Clin
ical
mic
robi
olog
ist,
infe
ctio
us d
isea
se
spec
ialis
t
vs Atte
ndin
g ph
ysic
ian
To te
st th
e hy
poth
esis
that
a ti
mel
y co
nsul
t fro
m a
MD
ant
imic
robi
al
ther
apy
team
wou
ld im
prov
e th
e qu
ality
of c
are,
redu
ce p
atie
nt
char
ges,
and
resu
lt in
net
sav
ings
to
the
hosp
ital
Mul
tidis
cipl
inar
y an
timic
robi
al
ther
apy
team
effe
ctiv
e in
im
prov
ing
LoS
and
redu
cing
co
sts
Jack
et a
l, 20
03C
BA
n =
100
UK
Inpa
tient
Palli
ativ
e ca
re
Hos
pita
l-bas
ed
palli
ativ
e ca
re te
ams
vs Sta
ndar
d ca
re
Four
clin
ical
nur
se
spec
ialis
ts, s
uppo
rted
whe
n re
quire
d by
a
cons
ulta
nt (w
ho
addi
tiona
lly h
ad
sess
iona
l com
mitm
ents
at
all
loca
l hos
pice
s) a
nd
a sp
ecia
list r
egis
trar
vs ‘Sta
ndar
d ca
re’ (
not c
lear
)
To d
eter
min
e w
heth
er th
e ho
spita
l-ba
sed
palli
ativ
e ca
re te
am h
ad a
gr
eate
r effe
ct o
n im
prov
ing
canc
er
patie
nts’
sym
ptom
s w
hen
com
pare
d to
sta
ndar
d ca
re a
lone
. (Th
e pa
lliat
ive
care
team
was
mea
nt to
tra
nsfe
r the
prin
cipl
es o
f hos
pice
ca
re to
the
acut
e se
tting
)
Bot
h gr
oups
sig
nific
ant
impr
ovem
ents
in p
atie
nt
outc
omes
whi
ch s
eem
la
rger
in te
am g
roup
, but
st
atis
tical
met
hods
use
d ar
e no
t ade
quat
e fo
r ra
ting
effe
ctiv
enes
s of
the
inte
rven
tion
Kop
rosk
i, Pr
etto
and
Po
rtes
ky,
1997
RC
T
n =
179
US
A
Inpa
tient
s
Dia
bete
s
Dia
bete
s te
am
inte
rven
tion
vs Con
trol g
roup
with
us
ual c
are
Car
e fro
m p
hysi
cian
s,
nurs
es, n
utrit
ioni
sts
and
soci
al w
orke
rs
supp
lem
ente
d w
ith
diab
etes
team
(a d
iabe
tes
nurs
e ed
ucat
or a
nd a
n en
docr
inol
ogis
t) pl
us
nutri
tion
and
soci
al w
ork
cons
ulta
tions
if n
eces
sary
vs Car
e fro
m p
hysi
cian
s,
nurs
es, n
utrit
ioni
sts
and
soci
al w
orke
rs n
orm
ally
re
ceiv
ed in
the
med
ical
/su
rgic
al u
nits
To s
tudy
the
effe
cts
of a
dia
bete
s te
am o
n le
ngth
of s
tay
and
othe
r ou
tcom
es o
f hos
pita
lisat
ion
Gen
eral
ly p
ositi
ve e
ffect
s fo
r di
abet
es te
am in
terv
entio
n on
var
ious
per
form
ance
m
easu
res
(alth
ough
m
easu
red
post
-inte
rven
tion
only
) and
par
tly o
n re
sour
ce
utili
satio
n (re
adm
issi
on ra
tes
at 3
and
6 m
onth
s bu
t not
Lo
S)
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Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Rub
in e
t al,
2005
RC
T
n =
139
US
A
Inpa
tient
s
Psy
chia
tric
patie
nts
Add
ition
of i
nter
nist
to
inpa
tient
psy
chia
try
team
vs Usu
al c
are
grou
p
Inte
rnis
t, ps
ychi
atry
ho
use
staf
f, P
CP
vs Psy
chia
try s
taff
(and
us
ual c
onsu
ltatio
ns fr
om
spec
ialis
ts if
nec
essa
ry)
To e
xam
ine
the
effe
cts
of
colla
bora
tion
betw
een
an in
tern
ist
and
psyc
hiat
rists
on
the
proc
esse
s an
d co
st o
f car
e am
ong
psyc
hiat
ric
inpa
tient
s. T
o te
st th
e hy
poth
esis
th
at th
is c
olla
bora
tion
wou
ld
impr
ove
the
proc
esse
s of
car
e w
ithou
t inc
reas
ing
cost
Proc
ess
of c
are
sign
ifica
ntly
be
tter i
n in
terv
entio
n gr
oup,
bu
t no
effe
cts
on re
sour
ce
use
Scot
t et a
l, 20
05R
CT
n =
112
UK
Inpa
tient
/ ou
tpat
ient
/co
mm
unity
Inte
rnal
m
edic
ine
(nut
ritio
n)
Nut
ritio
n te
am a
fter
gast
rono
my
vs Usu
al c
are
Nut
ritio
nal s
uppo
rt te
am
(NST
) nur
se a
nd/o
r di
etiti
an, p
rimar
y ca
re
prof
essi
onal
s, w
ard
team
pr
ofes
sion
als
vs War
d te
am, w
ard
diet
itian
, prim
ary
care
te
am
To te
st th
e hy
poth
esis
that
sy
stem
atic
nut
ritio
n te
am fo
llow
-up
afte
r PEG
inse
rtion
wou
ld le
ad to
a
decr
ease
in th
e co
st o
f car
e an
d m
aint
enan
ce o
f (or
impr
ovem
ent i
n)
clin
ical
out
com
es. (
The
hypo
thes
is
was
that
gen
eral
ists
wou
ld fe
el
unce
rtai
n, s
o sp
ecia
list s
ervi
ces
wou
ld b
e ne
eded
)
No
clea
r effe
cts
of n
utrit
ion
team
Impr
oved
coo
rdin
atio
n
Fors
ter e
t al
, 200
5R
CT
n =
620
Can
ada
Inpa
tient
s
All
kind
s of
pa
tient
s in
ho
spita
l
Car
e w
ith c
linic
al
nurs
e sp
ecia
list
(CN
S) (t
eam
)
vs Reg
ular
car
e
Inte
rnis
ts, r
esid
ents
, m
edic
al s
tude
nts
plus
cl
inic
al n
urse
vs Inte
rnis
ts, r
esid
ents
, m
edic
al s
tude
nts
Sev
eral
rand
omis
ed tr
ials
hav
e fo
und
that
dis
char
ge p
lann
ing
impr
oves
out
com
es fo
r hos
pita
lised
pa
tient
s. W
e do
not
kno
w if
add
ing
a cl
inic
al n
urse
spe
cial
ist t
o ph
ysic
ian
team
s in
hos
pita
ls th
at a
lread
y ha
ve d
isch
arge
pla
nnin
g se
rvic
es
mak
es a
diff
eren
ce. (
Hyp
othe
sis:
th
is is
an
inte
rven
tion
that
may
im
prov
e ei
ther
effi
cien
cy o
r saf
ety
of h
ospi
talis
atio
ns)
CN
S d
oes
not h
ave
a be
nefic
ial e
ffect
on
clin
ical
pat
ient
out
com
es
and
reco
urse
util
isat
ion
mea
sure
s, b
ut in
crea
ses
the
perc
eive
d qu
ality
of c
are
(inpa
tient
sat
isfa
ctio
n)
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
32
Results
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
33
Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Hud
dles
ton
et a
l, 20
04R
CT
n =
526
US
A
Inpa
tient
s
Patie
nts
need
ing
hip/
knee
ar
thro
plas
ty
Hos
pita
list–
orth
opae
dic
team
(H
OT)
vs Sta
ndar
d or
thop
aedi
c m
anag
ed c
are
Hos
pita
list a
nd
orth
opae
dic
vs Orth
opae
dic
To d
eter
min
e th
e im
pact
of a
co
llabo
rativ
e, h
ospi
talis
t-led
mod
el
of c
are
on p
osto
pera
tive
outc
omes
an
d co
sts
amon
g pa
tient
s ha
ving
hi
p or
kne
e ar
thro
plas
ty
HO
T: fe
wer
min
or
com
plic
atio
ns (b
ut n
ot fo
r m
ore
seve
re o
nes)
, mor
e pa
tient
s di
scha
rged
with
out
com
plic
atio
ns a
nd s
horte
r ad
just
ed L
oS. P
refe
rred
by
prof
essi
onal
s, b
ut h
ighe
r co
sts
and
equa
l pat
ient
sa
tisfa
ctio
n
Moh
er e
t al,
1992
RC
T
n =
267
Can
ada
Inpa
tient
s
Gen
eral
med
ical
cl
inic
al te
achi
ng
units
Med
ical
team
co
ordi
nato
r (M
TC)
vs Usu
al c
are
‘Clin
ical
team
’ (no
t cl
ear),
plu
s M
TC =
ba
ccal
aure
ate
nurs
e
vs ‘Clin
ical
team
’ (no
t cle
ar)
To a
sses
s th
e ef
fect
of a
n M
TC
on th
e le
ngth
of h
ospi
tal s
tay,
the
frequ
ency
of r
eadm
issi
on a
nd th
e sa
tisfa
ctio
n w
ith h
ospi
tal c
are
in a
ge
nera
l med
ical
clin
ical
teac
hing
un
it to
whi
ch p
atie
nts
wer
e ad
mitt
ed
from
the
emer
genc
y de
partm
ent
Gen
eral
ly s
light
pos
itive
ef
fect
, as
LoS
is re
duce
d in
MTC
gro
up, b
ut n
o ef
fect
on
read
mis
sion
s an
d de
ath.
Pat
ient
s w
ere
mor
e po
sitiv
e an
d re
ceiv
ed
mor
e in
form
atio
n (s
ubgr
oup
anal
ysis
)
Mud
ge e
t al
, 200
6C
BA
n =
1538
Aus
tralia
Inpa
tient
s
Inte
rnal
m
edic
ine
Team
inte
rven
tion
(pat
ient
-cen
tred
mul
tidis
cipl
inar
y te
ams
in a
gen
eral
m
edic
ine
serv
ice)
vs Con
trol g
roup
with
us
ual c
are
The
MD
team
was
form
ed
for e
very
inte
rven
tion
unit
and
cons
iste
d of
med
ical
st
aff,
allie
d he
alth
sta
ff an
d th
e un
it cl
inic
al n
urse
co
nsul
tant
(CN
C)
vs Usu
al c
are:
con
trol
units
on
the
othe
r han
d co
ntin
ued
thei
r usu
al
prac
tice
of m
edic
al
and/
or n
ursi
ng re
ferr
al
to w
ard-
base
d A
HP,
w
here
sta
ffing
was
fre
quen
tly in
cons
iste
nt,
lead
ing
to in
terr
uptio
ns
in c
ontin
uity
of c
are
and
com
mun
icat
ion
(not
cle
ar)
To e
valu
ate
the
effe
ct o
f an
enha
nced
mod
el o
f car
e on
hos
pita
l ut
ilisa
tion
and
patie
nt o
utco
mes
Gen
eral
ly p
ositi
ve e
ffect
s of
team
inte
rven
tion
on
patie
nt o
utco
mes
(in-
hosp
ital
mor
talit
y (n
ot s
igni
fican
t at 6
m
onth
s), f
unct
iona
l dec
line,
an
d se
lf-ra
ted
heal
th,
thou
gh n
ot o
n re
stor
atio
n to
pr
evio
us fu
nctio
nal l
evel
1
mon
th a
fter d
isch
arge
), bu
t no
t on
reso
urce
util
isat
ion
(LoS
, 6 m
onth
s re
adm
issi
on,
inpa
tient
bed
occ
upan
cy,
disc
harg
e to
resi
dent
ial c
are;
on
ly a
cces
s to
any
alli
ed
heal
th p
rofe
ssio
nals
gre
ater
in
inte
rven
tion
grou
p)
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
32
Results
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
33
Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Yagu
ra e
t al
, 200
5(S
emi)
RC
T
n =
178
Japa
n
Inpa
tient
s (h
ospi
tal)
Initi
al s
troke
Stro
ke re
habi
litat
ion
unit
(SR
U) (
= te
am)
vs Gen
eral
reha
bilit
atio
n w
ard
(GR
W)
Clin
ical
psy
chol
ogis
t, ph
ysic
al th
erap
ist,
occu
patio
nal t
hera
pist
an
d/or
spe
ech
ther
apis
t, so
cial
wor
k, re
hab
nurs
e
vs Clin
ical
psy
chol
ogis
t, ph
ysic
al th
erap
ist,
occu
patio
nal t
hera
pist
an
d/or
spe
ech
ther
apis
t, so
cial
wor
k, re
hab
nurs
e
To c
ompa
re th
e fu
nctio
nal o
utco
me
of tw
o ty
pes
of s
troke
reha
bilit
atio
n pr
ogra
mm
es a
t the
ince
ptio
n of
the
SR
U
No
effe
ct o
n tw
o m
easu
res
of fu
nctio
nal i
mpa
irmen
t. N
o ef
fect
on
LoS
or c
ost
of h
ospi
talis
atio
n. O
nly
mar
gina
l pos
itive
effe
ct fo
r S
RU
on
disc
harg
e po
sitio
n,
espe
cial
ly fo
r sev
ere
patie
nts
with
rega
rd to
dis
char
ge to
ho
me
Enha
nced
clin
ical
exp
ertis
e an
d co
ordi
natio
n
Ban
erje
e et
al
, 199
6R
CT
n =
69
UK
Com
mun
ity
Ger
iatri
cs (f
rail
elde
rly)
Psy
chog
eria
tric
team
vs Sta
ndar
d G
P c
are
Sev
eral
dis
cipl
ines
(m
edic
al, O
T, p
sych
olog
y,
soci
al w
ork)
vs GP
To in
vest
igat
e th
e ef
ficac
y of
in
terv
entio
n by
a p
sych
oger
iatri
c te
am in
the
treat
men
t of d
epre
ssio
n in
eld
erly
dis
able
d pe
ople
rece
ivin
g ho
me
care
from
thei
r loc
al a
utho
rity
Team
inte
rven
tion
mor
e ef
fect
ive
com
pare
d to
GP
ca
re w
ith re
spec
t to
reco
very
fro
m d
epre
ssio
n
Ger
mai
n et
al
, 199
5R
CT
n =
108
US
A
Inpa
tient
s
Ger
iatri
cs
Con
sulta
tive
serv
ices
of a
ger
iatri
c as
sess
men
t and
in
terv
entio
n te
am
(GA
IT)
vs Usu
al h
ospi
tal c
are
Con
sulta
nt g
eria
trici
an
Soc
ial w
orke
r
PT
Ger
iatri
c nu
rse
vs Ger
iatri
cian
plu
s w
hoev
er
is n
eces
sary
The
obje
ctiv
e w
as to
dev
elop
an
d ev
alua
te th
e im
pact
of a
ne
w g
eria
tric
asse
ssm
ent a
nd
inte
rven
tion
team
(GA
IT) o
n th
e le
ngth
of s
tay
of h
ospi
talis
ed
patie
nts
on a
wai
ting
list f
or
adm
issi
on to
an
inpa
tient
s ge
riatri
c un
it
Posi
tive
effe
ct fo
r GA
IT o
n Lo
S a
nd d
isch
arge
to h
ome,
bu
t not
on
reho
spita
lisat
ions
, nu
rsin
g ho
me
disc
harg
e an
d 1-
year
sur
viva
l
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
34
Results
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
35
Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Hog
an a
nd
Fox,
199
0Pr
ospe
ctiv
e,
cont
rolle
d tri
al
(rand
omis
atio
n no
t exp
licitl
y m
entio
ned)
n =
132
US
A
Inpa
tient
s
Ger
iatri
cs
Ger
iatri
c co
nsul
tatio
n te
am (G
CT)
vs Usu
al c
are
by
phys
icia
n
Ger
iatri
c co
nsul
tatio
n te
am (G
CT)
: spe
cial
ist
in g
eria
tric
med
icin
e, a
nu
rse
coor
dina
tor,
an
occu
patio
nal t
hera
pist
, a
phys
ioth
erap
ist,
a so
cial
w
orke
r, a
diet
itian
and
a
repr
esen
tativ
e fro
m
past
oral
car
e
vs Phys
icia
n on
ly?
(not
cl
ear)
To te
st th
e us
eful
ness
of g
eria
tric
cons
ulta
tion
team
s in
an
acut
e ca
re
setti
ng
Posi
tive
effe
ct o
n 18
0-da
y bu
t not
on
365-
day
surv
ival
, an
d on
impr
ovem
ent
in A
DL.
No
effe
cts
on
livin
g ar
rang
emen
ts o
r ho
spita
lisat
ions
Linc
oln
et
al, 2
004
RC
T
n =
428
UK
Com
mun
ity
Stro
ke
Com
mun
ity s
troke
te
am (C
ST)
vs Rou
tine
care
Occ
upat
iona
l the
rapi
sts,
ph
ysio
ther
apis
ts, s
peec
h an
d la
ngua
ge th
erap
ists
an
d a
men
tal h
ealth
nu
rse,
and
trea
ted
excl
usiv
ely
stro
ke
patie
nts
vs Ser
vice
s av
aila
ble
to
patie
nts
in e
ach
area
in
clud
ing
day
hosp
itals
, ou
tpat
ient
dep
artm
ents
, an
d so
cial
ser
vice
s oc
cupa
tiona
l the
rapy
(not
cl
ear)
To a
sses
s w
heth
er re
habi
litat
ion
by a
spe
cial
ist m
ultip
rofe
ssio
nal
team
impr
oved
the
outc
ome
in
term
s of
func
tiona
l abi
litie
s, m
ood,
qu
ality
of l
ife a
nd s
atis
fact
ion
with
ca
re c
ompa
red
to c
onve
ntio
nal
outp
atie
nt re
habi
litat
ion
serv
ices
No
effe
cts
on c
linic
al p
atie
nt
outc
omes
. CST
resu
lts in
so
me
bene
ficia
l asp
ects
for
both
the
patie
nt a
nd th
e ca
rer
on s
atis
fact
ion
leve
l. C
arer
s ex
perie
nced
less
stra
in
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
34
Results
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
35
Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Phel
an e
t al
, 200
7R
CT
n =
874
US
A
Out
patie
nts
(prim
ary
care
cl
inic
s)
Ger
onto
logy
Sen
ior r
esou
rce
team
(SR
T); t
eam
of
geria
tric
spec
ialis
ts
vs Usu
al G
P c
are
Ger
iatri
cally
orie
nted
cl
inic
ians
, inc
ludi
ng
one
full-
time
fello
wsh
ip-
train
ed g
eria
trici
an, t
wo
half-
time
gero
ntol
ogic
al
adva
nced
regi
ster
ed
nurs
e pr
actit
ione
rs, a
nd
an o
ff-si
te p
harm
acis
t w
ith s
peci
alis
ed g
eria
tric
train
ing
vs GP
To a
sses
s th
e ef
fect
of a
team
of
geria
trics
spe
cial
ists
on
the
prac
tice
styl
e of
prim
ary
care
pro
vide
rs a
nd
the
func
tioni
ng o
f the
ir pa
tient
s ag
ed 7
5 an
d ol
der.
(The
hyp
othe
sis
was
that
, by
inte
ract
ing
with
a
geria
trica
lly tr
aine
d ph
ysic
ian
in re
latio
n to
a s
mal
l num
ber o
f pa
tient
s (ro
ughl
y 10
), a
PC
P’s
kn
owle
dge
abou
t man
agem
ent o
f ol
der a
dults
wou
ld in
crea
se a
nd
thei
r sel
f-effi
cacy
to p
rovi
de c
are
to o
lder
adu
lts w
ould
be
enha
nced
. Th
is m
ight
tran
slat
e in
to im
prov
ed
qual
ity o
f car
e de
liver
ed to
old
er
adul
ts in
the
PS
P’s
pra
ctic
e)
No
or n
egat
ive
effe
cts
in
team
inte
rven
tion:
hig
her
deat
hs a
nd n
o su
perio
r pe
rform
ance
, hos
pita
lisat
ion
rate
s or
oth
er p
atie
nt
outc
omes
Rab
ow e
t al
, 200
4R
CT
n =
90
US
A
Out
patie
nts
(terti
ary
care
)
Palli
ativ
e ca
re
Com
preh
ensi
ve c
are
team
(CC
T); p
allia
tive
outp
atie
nt m
edic
ine
team
s
vs Usu
al P
CP
car
e
Soc
ial w
orke
r, nu
rse,
ch
apla
in, p
harm
acis
t, ps
ycho
logi
st, a
rt th
erap
ist,
volu
ntee
r co
ordi
nato
r and
th
ree
phys
icia
ns w
ho
addr
esse
d ph
ysic
al,
emot
iona
l, an
d sp
iritu
al
issu
es. A
ll te
am
mem
bers
exc
ept t
he
volu
ntee
r coo
rdin
ator
ha
d ex
perti
se in
pal
liativ
e ca
re
vs PC
P
To c
ompa
re p
hysi
cal,
psyc
holo
gica
l, so
cial
and
spi
ritua
l out
com
es
betw
een
an in
terv
entio
n gr
oup
of
patie
nts
rece
ivin
g a
mul
tifac
eted
, ou
tpat
ient
, pal
liativ
e m
edic
ine
cons
ulta
tion
inte
rven
tion
plus
usu
al
prim
ary
care
and
a c
ontro
l gro
up
rece
ivin
g on
ly u
sual
prim
ary
care
Bet
ter r
esul
ts b
y te
am
inte
rven
tion
for d
yspn
oea,
an
xiet
y an
d w
ell-b
eing
, bu
t not
for p
ain
and
depr
essi
on a
nd q
ualit
y of
lif
e. In
terv
entio
n pa
tient
s m
ade
few
er v
isits
to G
P
and
urge
nt c
are
clin
ics,
but
no
diff
eren
ce fo
r spe
cial
ity
care
clin
ics,
em
erge
ncy
depa
rtmen
t vis
its, n
umbe
r of
hosp
italis
atio
ns, n
umbe
r of
days
in h
ospi
tal a
nd c
harg
es
per p
atie
nt
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
36
Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Schm
idt e
t al
, 199
8R
CT
(blo
ck
rand
omis
atio
n)
n =
1854
Sw
eden
Inpa
tient
(n
ursi
ng h
omes
)
Ger
iatri
cs
(psy
chot
ropi
c pr
escr
iptio
ns)
Inte
rven
tion
(team
)
vs Con
trol
Phys
icia
ns, p
harm
acis
ts,
nurs
es a
nd n
urse
s’
assi
stan
ts
vs Phys
icia
ns, n
urse
s an
d nu
rses
’ ass
ista
nts.
To e
valu
ate
the
impa
ct o
f reg
ular
m
ultid
isci
plin
ary
team
inte
rven
tions
on
the
quan
tity
and
qual
ity o
f ps
ycho
tropi
c dr
ug p
resc
ribin
g in
S
wed
ish
nurs
ing
hom
es
Gen
eral
ly, t
eam
wor
k se
emed
to im
prov
e th
e w
ay p
sych
otro
pics
wer
e de
scrib
ed. H
owev
er, n
o di
rect
com
paris
ons
wer
e m
ade
betw
een
both
gro
ups
Schn
ed e
t al
, 199
5R
CT
(no
blin
ding
)
n =
107
US
A
Out
patie
nt
Chr
onic
in
flam
mat
ory
arth
ritis
TEA
MC
AR
E; te
am
man
aged
out
patie
nt
care
vs TRA
DC
AR
E; u
sual
ou
tpat
ient
car
e (c
ontro
l gro
up)
Rhe
umat
olog
ist,
allie
d he
alth
pro
fess
iona
ls
(and
prim
ary
or re
ferr
ing
phys
icia
n?)
vs PC
P a
nd rh
eum
atol
ogis
ts
To d
eter
min
e w
heth
er a
n ou
tpat
ient
te
am m
anag
emen
t pro
gram
me
for p
erso
ns w
ith e
arly
chr
onic
in
flam
mat
ory
arth
ritis
wou
ld
prod
uce
impr
oved
clin
ical
out
com
es
and
low
er c
osts
than
trad
ition
al,
non-
team
, out
patie
nt rh
eum
atol
ogic
ca
re in
a c
linic
set
ting.
It w
as
hypo
thes
ised
that
team
-man
aged
ca
re p
rovi
ded
early
in th
e co
urse
of
chr
onic
infla
mm
ator
y ar
thrit
is
mig
ht a
fford
bet
ter o
utco
mes
than
pr
evio
usly
repo
rted,
and
that
the
bene
fits
of e
arly
inte
rven
tion
mig
ht
also
incl
ude
impr
oved
long
-term
ec
onom
ic o
utco
mes
No
effe
ct fo
und
for p
atie
nt
outc
omes
or r
esou
rce
utili
satio
n
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
37
Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Tijh
uis
et
al, 2
002,
20
03, a
nd
van
den
Hou
t et a
l, 20
03
RC
T
n =
210
Net
herla
nds
Inpa
tient
and
ou
tpat
ient
Rhe
umat
oid
arth
ritis
Clin
ical
nur
se
spec
ialis
t car
e (C
NS
C)
vs Inpa
tient
m
ultid
isci
plin
ary
team
ca
re (I
MTC
)
vs Day
pat
ient
m
ultid
isci
plin
ary
team
ca
re (D
MTC
)
The
care
pro
vide
d by
th
e C
NS
was
add
ition
al
to th
e us
ual o
utpa
tient
ca
re p
rovi
ded
by
rheu
mat
olog
ists
. If
indi
cate
d, th
e pa
tient
co
uld
also
be
refe
rred
to
oth
er h
ealth
pr
ofes
sion
als
vs The
MD
inpa
tient
team
ca
re a
nd d
ay p
atie
nt
team
con
sist
ed o
f a
rheu
mat
olog
ist a
nd
occu
patio
nal t
hera
pist
, a
phys
ical
ther
apis
t and
a
soci
al w
orke
r
To c
ompa
re th
e lo
ng-te
rm (c
linic
al)
effe
ctiv
enes
s of
car
e de
liver
ed
by a
clin
ical
nur
se s
peci
alis
t with
in
patie
nt te
am c
are
and
day
patie
nt
team
car
e in
pat
ient
s w
ith R
A a
nd
incr
easi
ng fu
nctio
nal l
imita
tions
. To
ass
ess
the
rela
tive
cost
ef
fect
iven
ess
of C
NS
car
e, in
patie
nt
team
car
e an
d da
y pa
tient
team
ca
re
CN
SC
is tr
eatm
ent o
f pr
efer
ence
, at l
east
from
he
alth
eco
nom
ic p
oint
of
view
. No
supe
rior t
reat
men
t ra
ted
in te
rms
of c
linic
al
effic
acy
Vlie
t Vl
iela
nd,
Bre
edve
ld
and
Haz
es,
1997
RC
T
n =
80
Net
herla
nds
Inpa
tient
s an
d ou
tpat
ient
s
vs
Out
patie
nts
alon
e
Rhe
umat
oid
arth
ritis
Inpa
tient
MD
team
ca
re
vs Rou
tine
outp
atie
nt
care
For a
ctiv
e R
A
Prim
ary
med
ical
and
nu
rsin
g ca
re, p
hysi
cal
ther
apis
ts, o
ccup
atio
nal
ther
apis
ts, s
ocia
l wor
ker
vs Rhe
umat
olog
ist
To e
valu
ate
whe
ther
the
impr
ovem
ent a
chie
ved
by a
sho
rt in
patie
nt m
ultid
isci
plin
ary
treat
men
t pr
ogra
mm
e co
uld
be m
aint
aine
d ov
er a
2-y
ear p
erio
d
Inte
rven
tion
seem
s to
ha
ve p
ositi
ve e
ffect
s on
di
seas
e ac
tivity
; how
ever
, no
sign
ifica
nt e
ffect
rem
aine
d at
2-
year
follo
w-u
p
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
38
Results
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
39
Results
Stud
y an
d de
sign
St
udy
char
acte
rist
ics
Inte
rven
tion
Dis
cipl
ines
and
pr
ofes
sion
als
invo
lved
A
im o
f stu
dy a
nd u
nder
lyin
g hy
poth
eses
(if a
ny)
Key
find
ings
Evid
ence
der
ived
from
revi
ews
Mal
one
et
al, 2
007
Men
tal i
llnes
ses
Com
mun
ity c
are
(Rev
iew
, thr
ee s
tudi
es
incl
uded
)
Com
mun
ity m
enta
l he
alth
team
s
vs Usu
al c
are
Com
mun
ity m
enta
l he
alth
team
s (C
MH
T)
vs Sta
ndar
d ca
re w
as
coor
dina
ted
from
ho
spita
l-bas
ed s
taff
who
as
sess
ed a
nd tr
eate
d pe
ople
prim
arily
in
hosp
ital o
utpa
tient
and
in
patie
nt s
ettin
gs. C
are
invo
lved
psy
chia
trist
s,
nurs
es a
nd s
ocia
l w
orke
rs b
ut th
is w
as n
ot
clos
ely
coor
dina
ted
and
was
not
car
ried
out b
y a
sing
le te
am
To re
view
the
effe
cts
of C
MH
T m
anag
emen
t, w
hen
com
pare
d to
no
n-te
am c
omm
unity
man
agem
ent,
for a
nyon
e w
ith s
erio
us m
enta
l ill
ness
Com
mun
ity m
enta
l hea
lth
team
s ar
e no
t inf
erio
r to
non-
team
sta
ndar
d ca
re a
nd in
so
me
aspe
cts
even
sup
erio
r (a
ccep
tanc
e of
trea
tmen
t, ho
spita
l adm
issi
on, a
void
ing
deat
h by
sui
cide
)
Mitc
hell,
D
el a
nd
Fran
cis,
20
02
Vario
us
Rev
iew
(sev
en
stud
ies
incl
uded
)
Org
anis
ed
coop
erat
ion
betw
een
GP
and
spe
cial
ist
vs Usu
al c
are
Org
anis
ed c
oope
ratio
n be
twee
n pr
imar
y m
edic
al p
ract
ition
ers
and
spec
ialis
ts, a
s an
y fo
rmal
arr
ange
men
t tha
t lin
ked
GP
s w
ith s
peci
alis
t pr
actit
ione
rs in
the
care
of
pat
ient
s
It is
ass
umed
that
GP
s sh
ould
co
ntrib
ute
usef
ully
to th
e m
anag
emen
t of p
atie
nts
who
nee
d sp
ecia
list s
ervi
ces.
To
dete
rmin
e w
hat d
iffer
ence
s, if
any
, clo
se,
form
alis
ed c
oope
ratio
n m
akes
to
the
heal
th o
utco
mes
of p
atie
nts,
the
beha
viou
r of m
edic
al p
ract
ition
ers
and
the
cost
s of
hea
lth d
eliv
ery
Coo
pera
tion
betw
een
GP
an
d sp
ecia
list s
eem
s no
t to
affe
ct th
e ph
ysic
al o
utco
me
but m
ay im
prov
e re
tent
ion
rate
s, p
atie
nt s
atis
fact
ion
and
clin
ical
beh
avio
ur o
f GP
s
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
38
Results
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
39
Results
Discussion
This review identified 28 evaluations of patient care teams. Enhanced clinical expertise was demonstrated to have the potential to improve professional performance as measured by appropriateness of care processes, but its impact on patient outcomes was mixed. Costs and resource utilisation − if provided − seemed to remain mainly unchanged. Coordinated teams, as defined by a narrow set of structures, showed some positive effects on patient outcomes but little impact on costs and resource utilisation. Care process measures were infrequently examined in studies on coordinated teams. Finally, enhanced expertise and coordination showed some limited effect on patient outcomes only. We conclude that enhanced clinical expertise seems to be an important component of patient care teams, while the added value of improved coordination remains uncertain.
Discussion of main findings
Enhanced clinical expertise
We identified eight studies in which a team member was added to the care because of his or her added clinical expertise. Given the consultative character of these interventions, one would expect to find impact on care process measures, such as those reflecting guideline adherence, and thus – ultimately − improved patient outcomes. Indeed, most of these studies measured such outcomes, and results were at least partly in favour of the intervention groups. For instance, Gums et al (1999) found improved performance of physicians when a clinical microbiologist and infectious disease specialist provided recommendations on antibiotic therapy and monitoring, leading to shorter length of stay and total hospital costs in the intervention group. Two studies evaluated the effect of programmes that encouraged teamwork between physicians and pharmacists on attempts to improve guideline-compliant care in patients with high cholesterol levels and blood pressure (Bogden et al, 1997, 1998) and heart failure (Gattis et al, 1999). In both studies, positive results were reported for process measures as well as for (intermediate) patient outcomes. These findings are in line with a recent Cochrane review on the expanding role of pharmacists. This review reported that studies that compared pharmacist services targeted at health professionals versus the delivery of no comparable service demonstrated that pharmacist interventions produced the intended effects on physicians’ prescribing practices (Beney, Bero and Bond, 2000).
Although at least partially positive results were reported in terms of process measures, studies showed mixed results regarding patient outcomes. For instance, a relatively well-conducted study found no effect of the advice of a mobile stroke team to the responsible clinical team on mortality and morbidity (Dey et al, 2005). This conclusion is in line with the findings of recent reviews. For instance, a Cochrane review on shared care interventions (across primary and secondary care) in chronic disease management concluded that there is, at present, insufficient evidence to demonstrate significant benefits from shared care apart from improved prescribing (Smith, Allwright and O’Dowd, 2007). There could be several reasons for the absence of a relation between process measures and patient outcomes, including inadequate length of follow-up, inadequate case-mix adjustment or insufficiently responsive outcome measures. Alternatively, the underlying clinical research evidence may be interpreted as being too optimistic in relation to treatment effects. We suggest that further exploration of the link between process and outcomes is needed, but that enhanced expertise is a potentially effective component of patient care teams.
Improved coordination
Five studies were identified that focused on adding a coordinator to the team (three studies) or improved communication and coordination structures (two studies). Patient outcomes seemed to show some positive results, especially on ‘soft’ measures such as patient preferences. But given that
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
40
Results
mainly coordination was improved, one would expect an impact on resource utilisation and efficiency of healthcare delivery. All five studies included such measures. Huddleston et al (2004), for example, reported shorter adjusted length of stay in patients treated by the collaborative, hospitalist-led model of care. They reported higher physician costs, although hospital and total medical costs were not significantly different. However, overall, there is very little evidence to conclude that resource utilisation and costs reduce as a result of improved coordination in patient care teams, although some studies reported shortened length of stay. These mixed findings are in line with a Cochrane review, which compared the effects of closely coordinated community mental health team treatment with standard non-team management (Malone et al, 2007). They reported that lower admissions to a hospital were reported in the team group, while no clear evidence was reported on admittance to emergency services, contact with primary care and contact with social services. No differences were reported in death from any cause. Fewer people in the team group were not satisfied with their care, compared to usual care.
Enhanced clinical expertise and coordination
Ten studies were identified in which the intervention contained both clinical expertise and coordination. Process measures were hardly reported, and the studies showed mixed results regarding patient outcomes and little effect on costs and resource utilisation. We therefore found little evidence to conclude that the combination of enhanced coordination and expertise added value compared to enhanced clinical expertise only or improved coordination only. It was not possible to disentangle the influence of specific components of these teams with enhanced expertise and coordination because these were not well described and analysed. One study (Tijhuis et al 2002, 2003; van den Hout et al, 2003), which compared care provided by a clinical nurse specialist in addition to the usual outpatient rheumatologist care versus both multidisciplinary inpatient and day patient team care, showed that standard ‘full’ multidisciplinary care may not always be preferable, since the full inpatient and day patient team approach did not lead to better results in terms of clinical efficacy and led to higher costs.
Evidence derived from reviews
Finally, two reviews were identified by our search. Given the fact that the reviews included different interventions (specifically Mitchell, Del and Francis, 2002), we did not classify them under the three categories we used for the description of the single studies. Mitchell et al (2002) concluded that cooperation between GP and specialist did not seem to affect physical outcomes but may have improved retention rates, patient satisfaction and the clinical behaviour of GPs. However, only seven studies were included and conclusions may be based on one study only. Malone et al (2007) concluded that community mental health teams may in some respects be superior to non-team standard care.
Methodological considerations
We encountered difficulties in defining a sensitive search strategy with a feasible number of potential eligible studies. Given the high number of hits when ‘patient care team’, as a MeSH term, was included, or team search terms in the title and abstract were used, ultimately, the search was limited to terms which only appeared in the titles of papers. We therefore realised that relevant studies would be missed. This explains why there was little overlap with selected studies from an earlier review (Lemieux-Charles and McGuire, 2006). We tried to overcome this problem by snowball sampling from the identified studies. For example, Huddleston et al (2004) was not identified in our search, but was later included because we identified a summary of that paper in our search. The sample sizes of the included studies were often small and the methodological quality was often rather poor, therefore limiting our ability to draw firm conclusions on the basis of our sample of included studies. In addition, it was often unclear what the expected effects of enhanced team approaches were, and therefore what scientific hypothesis was tested in the evaluation. We grouped studies to three subgroups of teams rather than according to setting or other factors. In doing so, we may not have paid enough attention to the context in which the
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
41
Results
care took place (for example, outpatient versus inpatient care (Hearld et al, 2008; Lemieux-Charles and McGuire, 2006)). This limits the external generalisability of our conclusions. Finally, some of the studies included comparisons across different settings, which may also have confounded the effects. Despite our efforts to collect information regarding the impact of potential determinants on team effectiveness, no conclusions could be drawn owing to the limited availability of this type of information. Intervention studies which focus primarily on improving team functioning by altering team characteristics or processes probably include a more comprehensive set of factors.
Despite the possible limitations, this review has a clear strength. In previous studies, outcome measures were highly heterogeneous, thereby making comparisons across studies difficult (Lemieux-Charles and McGuire, 2006). Since different teams may be effective in relation to different outcomes, in this review, we classified the type of outcome and grouped the studies according to the underlying objectives of the teams (enhanced clinical expertise, improved coordination, and a combination of these features). In doing so, we gained insight into the relative importance of these elements. A better understanding of the relevance of mechanisms underlying teamwork is important for both decision makers and for the design of future studies on the impact of clinical delivery teams.
As we based our conclusions on experimental designs only, evidence on the outcomes of patient care teams is strong. Observational designs (including process evaluations, case studies and ethnographic studies) have a high risk of bias with respect to conclusions on effectiveness. However, there is an ongoing debate in the literature whether interventions such as patient care teams and teamwork may be too complex to measure in an RCT (Norman, 2003). For instance, according to Salas et al (2005), teamwork is dynamic, and its manifestation can vary based on a vast number of variables such as team environment, type of task, individual difference and perceived workload. Therefore, it has been argued, to fully understand such a construct it is insufficient to take a single ‘snapshot’ of team performance. Instead, teamwork should be sampled during a variety of conditions and situations, including laboratory and applied research settings (Salas et al, 2005). Thus, other waves of research focus primarily on dynamic processes of collaboration that improve interteam work around patients (Kerosuo and Engeström, 2003; Leonard, Graham and Bonacum, 2004; Salas et al, 1992), using a range of qualitative methodologies such as team performance measures on single teams (Jeffcott and Mackenzie, 2008; Salas et al, 2008), situation analysis (Outhwaite, 2003), ethnographic and interview methods (Hunter et al, 2008) and video feedback (Carroll, Iedema and Kerridge, 2008).These studies may be helpful in building new theory, especially in identifying the process factors that will eventually lead to better outcomes and identifying the conditions under which this will take place. These studies would ideally be complemented by experimental designs to explore whether relationships that are observed in observational studies also hold in experimental designs.
Implications for health policy
Improving quality in healthcare has become a priority for countries worldwide. Figuring out how to achieve this in an evidence-based manner without adding to the already unsustainable cost burden is an imperative. This means that we must go beyond invocations such as ‘we need more teamwork’ to understanding with precision exactly when, in what circumstances and with what properties teamwork contributes to better patient outcomes. For this reason, we specifically tried to examine different team subgroups.
Policy makers can create and optimise stimulating environments and conditions such that workers in diverse healthcare settings are able to perform to the best of their ability. The following conclusions and recommendations for health policy makers may be drawn from our review:
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
42
Results
1. Enhanced clinical expertise: the available research indicated that adding clinical expertise may indeed improve appropriateness of care, although this did not consistently translate into improved patient outcomes. This may be due to the relatively short follow-up periods of most studies. It remained unclear what investments were made to achieve these improvements. We suggest that putting in additional resources may be acceptable, as they are an investment in better patient outcomes, but that formal evidence on efficiency would be helpful for decision makers.
2. Regarding enhanced coordination, the available research did not show a consistent reduction in resource utilisation or costs, as might have been expected. We suggest that the intended effects of enhanced coordination, either through an added human coordinator or through additional coordination structures, should be examined. If reduced utilisation and costs are indeed the aim (for example, by shortening hospital stay), the mechanism by which this is achieved should be clarified. Currently, there is only limited evidence to suggest to decision makers that adding a team member with coordination tasks or introducing more coordination activities has a beneficial effect.
3. Coordination may be most effective when combined with added expertise and integrated into an appropriate organisational context. Similar results were found for these studies as for those with improved coordination alone.
4. Despite our in-depth analysis of the studies, the amount of detailed information provided on patient care teams in terms of team structure, processes and outcomes was limited. This hinders our ability to make strong recommendations on levels for effective team environments and conditions.
5. Questions regarding cost-effectiveness of team approaches cannot be answered adequately because of the lack of sufficient studies. Additional resources for teamwork may be acceptable, as they are an investment in better patient outcomes, but formal evidence on efficiency is not available. The intended effects of enhanced coordination, either through adding a co-coordinator or through introducing coordination structures, are worthy of further exploration. If reduced utilisation and costs are indeed at the aim (for example, by shortening hospital stay), the mechanism by which this is achieved should be clarified. Currently, there is very limited evidence to suggest to decision makers that enhanced coordination in patient care teams has a beneficial effect.
6. Decision makers wishing to know what components contribute to the success of teams and how patient care team interventions can be optimised should plan evaluations alongside strategic programmes to enhance patient care teams. Careful consideration should be given to how to interpret these programmes. As yet, it is often unclear how the results of these measures should be interpreted. For example, if consumption of nurse-led care is higher than consumption of care provided by physicians, does this mean that nurse-led care is less favourable? Outcomes should therefore be related to cost consequences.
The evidence may be weaker than might be expected by policy makers and managers in supporting a case for investment in resources for coordination, which is often a very high priority for policy and public interest in healthcare. The usual arguments can be made that research methods may be responsible for the weaker than expected findings. Studies did not consistently focus on outcomes where one would expect to see most effect. On the other hand, one might focus on the strength of the finding that enhancement of clinical expertise in teams does, as expected, appear to be associated with improvements in the delivery of healthcare.
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
43
Results
Implications for research
This review has focused on two potential ingredients of effective teamwork: more clinical expertise and better coordination in patient care. From a research perspective, the challenge in our review was to extract features that contribute to successful teamwork. We formulated the categories from the information provided by authors on the objectives of the teams and from the description of the intervention components. We focused on a team structure attribute (adding expertise) and a team process attribute (adding coordination). From the analysis we make a number of observations:
1. Interventions to enhance patient care teams are not well described in research publications. We strongly recommend that the description of the content, integrity and context of these interventions is improved (or that a link to sources where such information can be found is provided).
2. Reports on studies of patient care teams should follow guidelines for the evaluation of complex interventions in healthcare (Medical Research Council, 2008). Currently, studies do not consistently focus on outcomes where one would expect the most significant results. Only when more information on the interventions and their context is provided can we start to learn about factors associated with effects on performance, patient outcomes and costs.
In addition to robust reviews taking a clinical epidemiology perspective to build theory, more explorative reviews should be conducted including a range of qualitative methodologies.
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
44
Appendix A: Search strategy for QQUIP teams review in PubMed
Appendix A: Search strategy for QQUIP teams review in PubMed
# Search term Number of hits
12345
Team (TI)Teams (TI)Teamwork (TI)Teamworking (TI)1 OR 2 OR 3 OR 4
9,7571,9091,073
1812,658
67891011121314
Interdisciplinary (TI)Inter disciplinary (TI)Multidisciplinary (TI)Multi disciplinary (TI)Interprofessional (TI)Inter professional (TI)Multiprofessional (TI)Multi professional (TI)6 OR 7 OR 8 OR 9 OR 10 OR 11 OR 12 OR 13
3,42128
4,11824361441
10946
8,579
151617171819
Collaboration (TI)14 AND 155 OR 16Publication Date from 1990, Humans, EnglishEPOC study design criteria 17 AND 18 AND 19
4,328228
11,8285,098,2277,272,377
2,252
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
45
Appendix B: Search strategy and results per database
Appendix B: Search strategy and results per database
Database Source Search terms
Date + number of hits
PubMed University library
#((((((((((((((((((((((((((((((((Randomized Controlled Trial[ptyp]))) OR (((Controlled Clinical Trial[ptyp])))) OR (((Comparative Study[ptyp])))) OR (((Evaluation Studies[ptyp])))) OR ((“comparative study”))) OR ((“effects”))) OR ((“effect”))) OR ((“evaluations”))) OR ((“evaluating”))) OR ((“evaluation”))) OR ((“evaluates”))) OR ((“changing”))) OR ((“changes”))) OR ((“change”))) OR ((“interventions”))) OR ((“intervention”))) OR ((“impact”))) OR ((“random allocation”))) OR ((“post test”))) OR ((“posttest”))) OR ((“pre test”))) OR ((“pretest”))) OR ((“time series”))) OR ((“experimental”))) OR ((“experiments”))) OR ((“experiment”))) OR ((“intervention studies”))) OR ((“intervention study”))) OR ((“controlled clinical trial”))) OR ((“randomised controlled trial”))) OR ((“randomized controlled trial”))
and#Limits:
(“1990”[PDAT]: “3000”[PDAT]) AND “humans”[MeSH Terms] AND English[lang]
and#Interdisciplinary collaboration and team search terms:
((((((((((((“interdisciplinary”[TI])) OR ((“interdisciplinary”[TI]))) OR ((“multidisciplinary”[TI]))) OR ((“multi disciplinary”[TI]))) OR ((“interprofessional”[TI]))) OR ((“interprofessional”[TI]))) OR ((“multiprofessional”[TI]))) OR ((“multi professional”[TI])))) AND ((collaboration[TI])))) OR ((team[TI])) OR ((teams[TI])) OR ((teamwork[TI])) OR ((teamworking[TI]))
25–01–2008
Number of hits: 2,252
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
46
Appendix B: Search strategy and results per database
Database Source Search terms
Date + number of hits
PsycINFO University library
#(((evaluation studies) or (evaluation study)) or (evaluations) or ((evaluate) or (evaluates) or (evaluation)) or (pretest) or (“pre test”) or (“time series”) or (intervention study) or (intervention studies) or (controlled clinical trial) or (randomised clinical trial) or (randomized clinical trial) or ((change) or (changes) or (changing)) or ((experiment) or (experiments) or (experimental)) or (interventions) or (intervention) or (impact) or (random allocation) or (posttest) or (“post test”) or (comparative study) or ((effect) or (effects))) and (LA:PSYI = ENGLISH) and (PY:PSYI >= 1990)
and# ((((collaboration ) in TI) and (((“inter disciplinary”) in TI) or ((multidisciplinary) in TI) or ((“multi disciplinary”) in TI) or ((interprofessional ) in TI) or ((multiprofessional ) in TI) or ((“inter professional”) in TI) or ((interdisciplinary) in TI) or ((“multi professional”) in TI))) or (((teamworking) in TI) or ((teamwork) in TI) or ((teams) in TI) or ((team ) in TI))) and (LA:PSYI = ENGLISH) and (PY:PSYI >= 1990)
and# ((general practice or medical or physician* or medicine or clinician*) or (patient or patients or inpatient or inpatients or outpatient or outpatients or hospital or hospital* or healthcare or health institution* or primary care or primary practice* or family practice*)) or ((community health) or (clinical) or (nurses) or (mental health) or (care) or (caregivers)) and (LA:PSYI = ENGLISH) and (PY:PSYI >= 1990)
Note: No selection on study type (as done in Pubmed)
15–02–2008
Number of hits: 750
EMBASE University library
#1(((evaluation studies) or (evaluation study)) or (evaluations) or ((evaluate) or (evaluates) or (evaluation)) or (pretest) or (“pre test”) or (“time series”) or (intervention study) or (intervention studies) or (controlled clinical trial) or (randomised clinical trial) or (randomized clinical trial) or ((change) or (changes) or (changing)) or ((experiment) or (experiments) or (experimental)) or (interventions) or (intervention) or (impact) or (random allocation) or (posttest) or (“post test”) or (comparative study) or ((effect) or (effects)))
#2((((collaboration ) in TI) and (((“inter disciplinary”) in TI) or ((multidisciplinary) in TI) or ((“multi disciplinary”) in TI) or ((interprofessional ) in TI) or ((multiprofessional ) in TI) or ((“inter professional”) in TI) or ((interdisciplinary) in TI) or ((“multi professional”) in TI))) or (((teamworking) in TI) or ((teamwork) in TI) or ((teams ) in TI) or ((team ) in TI)))
# (((general practice or medical or physician* or medicine or clinician*) or (patient or patients or inpatient or inpatients or outpatient or outpatients or hospital or hospital* or healthcare or health institution* or primary care or primary practice* or family practice*)) and (LA:EMBV = ENGLISH) and (PY:EMBV >= 1990)) and (#2 and (LA:EMBV = ENGLISH) and (PY:EMBV >= 1990)) and (#1 and (LA:EMBV = ENGLISH) and (PY:EMBV >= 1990))
Note: Limited selection on healthcare
08–02–2008
Number of hits: 1,208
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47
Appendix B: Search strategy and results per database
Database Source Search terms
Date + number of hits
Web of Science
University library
# Topic=(Caregiver* or care or nurse* or “mental health” or “community health” or clinical or ((general practice or medical or physician* or medicine or clinician*) or (patient or patients or inpatient or inpatients or outpatient or outpatients or hospital or hospital* or healthcare or health institution* or primary care or primary practice* or family practice*)))
Databases=SCI-EXPANDED, SSCI, A&HCI Timespan=1990-2008
and# Title=((((collaboration)) and (((“inter disciplinary”)) or ((multidisciplinary)) or ((“multi disciplinary”)) or ((interprofessional)) or ((multiprofessional)) or ((“inter professional”)) or ((interdisciplinary)) or ((“multi professional”)))) or (((teamworking)) or ((teamwork)) or ((teams))) or ((team))))
Databases=SCI-EXPANDED, SSCI, A&HCI Timespan=1990-2008
and# Title=((((evaluation studies) or (evaluation study)) or (evaluations) or ((evaluate) or (evaluates) or (evaluation)) or (pretest) or (“pre test”) or (“time series”) or (intervention study) or (intervention studies) or (controlled clinical trial) or (randomised clinical trial) or (randomized clinical trial) or ((change) or (changes) or (changing)) or ((experiment) or (experiments) or (experimental)) or (interventions) or (intervention) or (impact) or (random allocation) or (posttest) or (“post test”) or (comparative study) or ((effect) or (effects))))
Databases=SCI-EXPANDED, SSCI, A&HCI Timespan=1990-2008
Note: Limited selection on healthcare
15–02–2008
Number of hits: 349
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Appendix B: Search strategy and results per database
Database Source Search terms
Date + number of hits
Cumulative Index to Nursing & Allied Health Literature (CINAHL)
University library
# (((((collaboration ) in TI) and (((“inter disciplinary”) in TI) or ((multidisciplinary) in TI) or ((“multi disciplinary”) in TI) or ((interprofessional ) in TI) or ((multiprofessional) in TI) or ((“inter professional”) in TI) or ((interdisciplinary) in TI) or ((“multi professional”) in TI))) or (((teamworking) in TI) or ((teamwork) in TI) or ((teams ) in TI) or ((team) in TI))) and (LA:NU = ENGLISH) and (PY:NU >= 1990)) and ((((evaluation studies) or (evaluation study)) or (evaluations) or ((evaluate) or (evaluates) or (evaluation)) or (pretest) or (“pre test”) or (“time series”) or (intervention study) or (intervention studies) or (controlled clinical trial) or (randomised clinical trial) or (randomized clinical trial) or ((change) or (changes) or (changing)) or ((experiment) or (experiments) or (experimental)) or (interventions) or (intervention) or (impact) or (random allocation) or (posttest) or (“post test”) or (comparative study) or ((effect) or (effects))) and (LA:NU = ENGLISH) and (PY:NU >= 1990)) and (LA:NU = ENGLISH) and (PY:NU >= 1990)
and # ((((collaboration) in TI) and (((“inter disciplinary”) in TI) or ((multidisciplinary) in TI) or ((“multi disciplinary”) in TI) or ((interprofessional ) in TI) or ((multiprofessional ) in TI) or ((“inter professional”) in TI) or ((interdisciplinary) in TI) or ((“multi professional”) in TI))) or (((teamworking) in TI) or ((teamwork) in TI) or ((teams ) in TI) or ((team ) in TI))) and (LA:NU = ENGLISH) and (PY:NU >= 1990)
and # (((evaluation studies) or (evaluation study)) or (evaluations) or ((evaluate) or (evaluates) or (evaluation)) or (pretest) or (“pre test”) or (“time series”) or (intervention study) or (intervention studies) or (controlled clinical trial) or (randomised clinical trial) or (randomized clinical trial) or ((change) or( changes) or (changing)) or ((experiment) or (experiments) or (experimental)) or (interventions) or (intervention) or (impact) or (random allocation) or (posttest) or (“post test”) or (comparative study) or ((effect) or (effects))) and (LA:NU = ENGLISH) and (PY:NU >= 1990)
Note: no selection on healthcare
08–02–2008
Number of hits: 2,052
Database of Abstracts of Reviews of Effects (DARE) + HTA + NHS EED
www.crd.york.ac.uk/crdweb
# (team:ti OR teams:ti OR teamwork:ti OR teamworking:ti)
or # multidisciplinary:ti AND collaboration:ti
or # interdisciplinary:ti AND collaboration:ti
or # multiprofessional:ti AND collaboration:ti
or # interprofessional:ti AND collaboration:ti
15–02–2008
Number of hits: 68
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Appendix B: Search strategy and results per database
Database Source Search terms
Date + number of hits
Cochrane Database of Systematic Reviews
University library
# “team in Record Title or teams in Record Title or teamwork in Record Title or teamworking in Record Title
or # “multidisciplinary in Record Title and collaboration in Record Title
or # “interdisciplinary in Record Title and collaboration in Record Title
or
# “multiprofessional in Record Title and collaboration in Record Title
or
# “interprofessional in Record Title and collaboration in Record Title
15–02–2008
Number of hits: 6
World Health Organisation Library Database (WHOLIS)
www.who.int
# title “team” OR title “teams” OR title “teamwork” OR title “teamworking”
or #title “multidisciplinary” and “collaboration”
or #title “interdisciplinary” and “collaboration”
or #title “multiprofessional” and “collaboration”
or #title “interprofessional” and “collaboration”
15–02–2008
Number of hits: 67
Organisation for Economic Cooperation and Development (OECD)
www.oecd.org
# (multidisciplinary and (team or teams or teamwork or teamworking) and “healthcare”) and year>=1990 and year<=2008
or # (interdisciplinary and (team or teams or teamwork or teamworking) and “healthcare”) and year>=1990 and year<=2008
or # (interprofessional and (team or teams or teamwork or teamworking) and “healthcare”) and year>=1990 and year<=2008
Note: the number of hits were not useful, because it was not possible to search within title words)
29–02–2008
Number of hits: 23
Sociological Abstracts
University library
# ((TI=(team or teams or teamwork or teamworking)) or (TI=((interprofessional or interdisciplinary or multidisciplinary or multiprofessional) and collaboration))) and (((general practice or medical or physician* or medicine or clinician*) or (patient or patients or inpatient or inpatients or outpatient or outpatients or hospital or hospital* or healthcare or health institution* or primary care or primary practice* or family practice*)) or ((community health) or (clinical) or (nurses) or (mental health) or (care) or (caregivers))) and (((evaluation studies) or (evaluation study)) or (evaluations) or ((evaluate) or (evaluates) or (evaluation)) or (pretest) or (“pre test”) or (“time series”) or (intervention study) or (intervention studies) or (controlled clinical trial) or (randomised clinical trial) or (randomized clinical trial) or ((change) or (changes) or (changing)) or ((experiment) or (experiments) or (experimental)) or (interventions) or (intervention) or (impact) or (random allocation) or (posttest) or (“post test”) or (comparative study) or ((effect) or (effects)))
22–02–2008
Number of hits: 32
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
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Appendix C: Data collection forms
Appendix C: Data collection forms
Review
• First author and year
• Type of the review
• Aim of the review
• Search period
• Data sources
• Number of studies
• Included study design
• Procedure study selection and data extraction
• Language (inclusion criteria, and actually included)
• Countries (inclusion criteria, and actually included)
• Brief description of the intervention
• Brief description of the control condition
• Setting
• Clinical domain
• Main outcomes
• Findings per outcome category:
◦ Clinical outcomes
◦ Behavioural patient outcomes
◦ Process of care outcomes
◦ Provider outcomes
◦ Resource utilisation
◦ Cost-effectiveness and cost outcomes
• Conclusions
• Study limitations
• Our comments
Other study design
• First author and year
• Study design
• Aim of the study
• Study period
• Number of participants (randomised, before and after in all groups)
• Country
• Setting
• Clinical domain
• Brief description of the intervention:
◦ Professions and disciplines involved
◦ Presence of team coordinator
◦ Team tenure
◦ Explicit task description team members
• Brief description of the control condition:
◦ Professions and disciplines involved
◦ Presence of coordinator
◦ Usual care provider tenure details
◦ Explicit task description usual care providers
• Findings per outcome category:
◦ Clinical outcomes
◦ Behavioural patient outcomes
◦ Process of care outcomes
◦ Provider outcomes
◦ Resource utilisation
◦ Cost-effectiveness and cost outcomes
• Conclusions
• Our comments
• Study limitations
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Appendix D: Excluded studies and reason for exclusion
Appendix D: Excluded studies and reason for exclusion
If a study did not meet one of the criteria, it was not further examined whether the other criteria were met
Author, year Design Intervention OtherNaji, 1994 xHSE report, 2002 xBellomo, 2004 xAberg-Wistedt, 1995 xAgius, 2007 x xAneman, 2006 xAnderson, 1999 xBellomo, 2004 xBithoney, 1991 xBaggs, 2004 xBakewell-Sachs, 1991 xBoland, 1996 xBakheit, 1996 xBond, 1991 xBristow, 2000 xDewachter, 2007 xBell, 2005 xBall, 2003 xChaboyer, 2004 xChaboyer, 2004 xChung, 2007 xCohen, 1991 xCorser, 2004 xCostantini, 2003 xBostrom, 2003 x xCowan, 2006 xDacey, 2007 xBritton, 2006 xBuist, 2002 xKing, 2006 xEappen, 2007 xEvans, 2002 xFelton, 1995 xFisher, 1996 xFrancke, 1999 xGales, 1994 xHaig, 1991 xHanks, 2002 x
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Appendix D: Excluded studies and reason for exclusion
Author, year Design Intervention OtherHassell, 1994 xHearn, 1998 xHigginson, 2001 xHigginson, 2003 xPalmer, 2000 xHillman, 2005 xHughes, 2000 xJack, 2004 xJack, 2006 xJohnson, 2005 xJones, 2005 xJones, 2007 xKarjalainen, 2001 xKarjalainen, 2001 xKhetarpal, 1999 xHultberg, 2006 xKucukarslan, 2003 xLaffel, 2002 xLe, 1998 xJansson, 1992 xLevetan, 1995 xMartin, 1994 xMcCrone, 1994 xMcDonnell, 2002 xMickan, 2005 xMuijen, 1994 xKennedy, 2002 xNaylor, 2004 xKennedy, 2005 xRowley, 1995 xBritton, 2000 xFaulkner, 1999 xSoifer, 1998 xStephens, 2006 xLitaker, 2003 xStroebel, 2000 xSuarez, 2004 xVliet Vlieland, 1997 xWebster, 1999 xNikolaus, 2003 xOvretveit, 1993 xWaldenstrom, 2000 xRichardson, 2000 x
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Appendix D: Excluded studies and reason for exclusion
Author, year Design Intervention OtherRobinson, 2005 xUpchurch, 2007 xVliet Vlieland, 2004 xTeague, 1995 xVliet Vlieland, 2004 xVos, 2003 xHanson, 1999 xWilliams, 2002 xZiran, 2003 x
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
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Appendx E: Methodological quality studies
Appendx E: Methodological quality studies
RCTs
First author, year A B C D E F G
Huddleston et al, 2004 + ? + ? ? ? -
Banerjee et al, 1996 + + + + + + -
Bogden et al, 1997 - + + + + ? -
Dey et al, 2005 + ? + + ? + -
Forster et al, 2005 + ? - + ? + -
Gattis et al, 1999 + ? + + ? ? -
Germain et al, 1995 + ? + ? ? ? -
Gums et al, 1999 ? ? + + ? + -
Hogan and Fox, 1990 - + + - + + -
Koproski, Pretto and Poretsky, 1997 ? ? ? ? + ? -
Lincoln et al, 2004 + ? - - - ? -
Moher et al, 1992 + ? + ? ? ? ?
Phelan et al, 2007 + + + + + + +
Rabow et al, 2004 - ? - + + + ?
Rubin et al, 2005 ? ? + ? ? ? ?
Schmidt et al, 1998 ? + + ? + ? +
Schned et al, 1995 ? ? - - + ? -
Scott et al, 2005 + ? + + ? ? -
Tijhuis et al, 2003 + ? + + + + -
Yagura et al, 2005 - ? + + + ? -
Vliet Vlieland, Breedveld and Hazes, 1997 + ? + + + + -
A = concealment of allocation; B = follow-up of professionals; C = follow-up of patients or episodes of care; D = blinded assessment of primary outcomes; E = baseline measurement; F = reliable primary outcome measures; G = protection against contamination
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
55
Appendx E: Methodological quality studies
CBAs
First author, year A B C D E F G
Mudge et al, 2006 - + + - + ? -
Mudge et al, 2006 - + + + + ? +
A = baseline measurement; B = characteristics for studies using second site as control; C = blinded assessment of primary outcomes; D = protection against contamination; E = reliable primary outcome measures; F = follow-up of professionals; G = follow-up of patients or episodes of care
Reviews
First author, year A B C D E F
Malone et al, 2007 + + + + + +
Mitchell, Del and Francis, 2002 + + + + + -
A = search period specified; B = databases specified; C = data extraction by at least two reviewers; D = search terms specified; E = quality assessment provided; F = methodological quality reported
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
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Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
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Appendix F: Results per study
App
endi
x F:
Res
ults
per
stu
dy
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
Bo
gden
et a
l, 19
97RC
Tn
= 10
0Ha
waii /
USA
Out
patie
ntPa
tient
with
el
evat
ed
chol
este
rol
Phys
icia
n–ph
arm
acist
team
work
vs Us
ual c
are
Prim
ary:
1. A
bsol
ute
chan
ge in
to
tal c
hole
ster
ol c
once
ntra
tion
from
ba
selin
e en
rolm
ent
Oth
er: 2
. Ach
ieve
men
t of N
CEP
(Nat
iona
l Cho
lest
erol
Edu
catio
n pr
ogra
m) g
oals
depe
nden
t on
risk
fact
ors
and
coro
nary
hea
rt di
seas
e
1. S
igni
fican
tly la
rger
redu
ctio
n in
tota
l cho
lest
erol
in in
terv
entio
n gr
oup
com
pare
d to
con
trol.
Tota
l cho
lest
erol
leve
ls in
the
inte
rven
tion
arm
dec
lined
44
± 47
mg/
dL
(1.1
± 1
.2m
mol
/L) v
ersu
s 13
± 5
1mg/
dL (0
.3 ±
1.3
mm
ol/L
). Re
duct
ion
in m
en n
ot
signi
fican
tly d
iffer
ent b
etwe
en tw
o gr
oups
(1.5
± 1
.3m
mol
/L in
inte
rven
tion
vs
0.7
± 0.
7mm
ol/L
in c
ontro
l). S
igni
fican
t diff
eren
ce in
wom
en: 1
.0 ±
1.2
mm
ol/L
vs
0.2
± 1.
4mm
ol/L
). No
sta
tistic
al d
iffer
ence
bet
ween
men
and
wom
en in
redu
ctio
n (p
= .1
8)2.
Suc
cess
rate
in in
terv
entio
n gr
oup
43%
vs
21%
in c
ontro
l gro
up, s
tatis
tical
ly sig
nific
ant (
inte
rven
tion
grou
p: w
hen
phys
icia
n de
clin
ed re
com
men
datio
n of
ph
arm
acol
ogist
then
suc
cess
rate
sig
nific
antly
lowe
r, ie
17
vs 5
1%),
also
whe
n st
ratif
ied
for s
ex. E
ffect
of i
nter
vent
ion
signi
fican
tly la
rger
in p
atie
nts
with
CH
D or
≥
2 ris
k fa
ctor
s (1
3/34
or 3
8% v
s 5/
36 o
r 14%
). In
pat
ient
s wi
th fe
wer t
han
2 ris
k fa
ctor
s no
sig
nific
ant e
ffect
(7–1
3 or
54%
vs
5–11
or 4
5%)
3. O
ther
effe
cts:
med
icat
ion
char
ge w
as n
ot s
igni
fican
tly d
iffer
ent b
etwe
en tw
o gr
oups
, nor
wer
e fre
quen
cies
of e
mer
genc
y de
partm
ent v
isits
, ref
erra
ls to
di
etiti
ans
and
orde
red
pane
ls. S
igni
fican
tly m
ore
clin
ical
visi
ts in
inte
rven
tion
grou
p (1
2 vs
9)
Addi
tiona
l: pha
rmac
ist m
ade
186
reco
mm
enda
tions
; 90%
of t
hem
wer
e ad
opte
d by
ph
ysic
ians
(all w
ith re
gard
to p
atie
nt e
duca
tion;
94%
with
rega
rd to
alte
r dos
age,
and
93
% w
ith re
gard
to p
atie
nt m
onito
ring.
19%
of d
rugs
sel
ectio
n re
com
men
datio
ns
were
reje
cted
by
phys
icia
n
Bogd
en e
t al,
1998
RCT
n =
100
Hawa
ii/US
AO
utpa
tient
Patie
nts
with
un
cont
rolle
d hy
perte
nsio
n
Phys
icia
n–ph
arm
acist
team
work
vs Us
ual c
are
Prim
ary:
1. %
pat
ient
s wh
o at
tain
ed b
lood
pre
ssur
e go
als
(sys
tolic
pre
ssur
e be
low
140;
di
asto
lic b
elow
90m
m H
g)Se
cond
ary:
2. A
bsol
ute
chan
ge in
bl
ood
pres
sure
leve
ls (s
ysto
lic a
nd
dias
tolic
)
1.
Sign
ifica
ntly
mor
e pa
tient
s in
inte
rven
tion
grou
p re
ache
d go
als
(55%
vs
20%
)2.
De
clin
e in
dia
stol
ic pr
essu
re in
inte
rven
tion
grou
p is
14 ±
11m
m H
g vs
3 ±
11m
m
Hg in
con
trol g
roup
. Dec
line
in s
ysto
lic p
ress
ure
in in
terv
entio
n gr
oup
is 23
±
22m
m H
g vs
11 ±
23m
m H
g in
con
trol g
roup
Addi
tiona
l: pha
rmac
ist m
ade
162
reco
mm
enda
tions
; 7.4
% w
ere
decl
ined
by
phys
icia
ns
Cost
s: $
6.8
redu
ctio
n in
mea
n m
edic
atio
n ch
arge
s in
inte
rven
tion
grou
p, a
nd $
6.5
incr
ease
in c
ontro
l gro
up (n
o sig
leve
l rep
orte
d)
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
56
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
57
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
De
y et
al,
2005
RCT
n =
308
UK
Inpa
tient
sSt
roke
(acu
te
phas
e)
Org
anise
d st
roke
ca
re/m
obile
stro
ke
team
vs Usua
l car
e
Prim
ary:
1. M
orta
lity
Seco
ndar
y: 2
. Dea
th o
r de
pend
ency
; 3. D
eath
or
inst
itutio
nalis
ed c
are
Not f
orm
ally
deno
ted:
Bar
thel
in
dex
for f
unct
iona
l out
com
e an
d Ca
nadi
an n
euro
logi
cal s
cale
(CNS
) fo
r stro
ke s
ever
ity, E
uroQ
ol
1.
No d
iffer
ence
bet
ween
gro
ups
at 6
wee
ks/1
2 m
onth
s2.
an
d 3.
No
diffe
renc
e be
twee
n gr
oups
at 6
wee
ks n
or a
t 12
mon
ths
No s
igni
fican
t diff
eren
ce in
num
ber o
f pat
ient
s re
ceivi
ng C
T sc
ans,
ant
i-pla
tele
t th
erap
y or
in n
umbe
r tra
nsfe
rred
to s
troke
reha
b un
itPa
tient
s in
inte
rven
tion
grou
p tra
nsfe
rred
to s
troke
reha
b un
it sig
nific
antly
ear
lier
than
con
trol g
roup
(14.
7 vs
24.
4 da
ys, C
I diff
eren
ce –
17.0
to –
2.57
), bu
t tim
e to
up
take
of o
ther
inte
rven
tion
was
simila
rNo
diff
eren
ces
in fu
nctio
nal o
utco
me
or q
ualit
y of
life
mea
sure
s (B
arth
el in
dex/
and
CNS,
and
Eur
oQol
)
Gat
tis e
t al,
1999
RCT
n =
181
USA
Out
patie
nts
Hear
t fai
lure
pa
tient
s
Addi
tion
of c
linic
al
phar
mac
ist to
hea
rt fa
ilure
man
agem
ent
team
vs Us
ual c
are
Prim
ary
end
poin
ts: 1
. Eve
nts
(dea
th/m
orta
lity
and
hear
t fai
lure
ev
ent/h
ospi
talis
atio
n/em
erge
ncy
depa
rtmen
t visi
t for
hea
lth fa
ilure
)2.
Cl
inic
al d
ata
1.
All-c
ause
mor
talit
y an
d no
n-fa
tal h
eart
failu
re in
inte
rven
tion
4 an
d in
con
trol
grou
p 16
: OR
= 0.
22 (0
.06–
0.63
) (sig
)
Deat
h/al
l-cau
se m
orta
lity
not s
igni
fican
tly d
iffer
ent b
etwe
en th
e tw
o gr
oups
: th
ree
in in
terv
entio
n an
d fiv
e in
con
trol g
roup
; OR
= 0.
59 (0
.12 to
2.4
9).
No
n-fa
tal h
eart
failu
re s
igni
fican
tly h
ighe
r in
cont
rol g
roup
(11
vs 1
; OR
= 0.
08
(0.0
04 to
0.4
). To
tal n
on-fa
tal c
ardi
ovas
cula
r eve
nts
were
sig
nific
antly
hig
her i
n co
ntro
l gro
up (2
3 vs
8; O
R =
0.31
; 0.3
1 to
0.6
9).
To
tal e
vent
s hi
gher
in c
ontro
l gro
up v
s in
terv
entio
n gr
oup
(36
vs 2
9; O
R =
0.73
, 0.
39 to
1.3
3)
2.
Patie
nts
in in
terv
entio
n gr
oup
were
sig
nific
antly
clo
ser t
o ta
rget
ACE
inhi
bito
r do
se a
t 6 m
onth
s fo
llow-
up (1
.0; 0
.5 to
1 v
s 0.
5; 0
.19 to
1) ,
but
no
diffe
renc
e in
AC
E in
hibi
tor u
se b
etwe
en g
roup
s (7
8 pa
tient
s (8
7%) i
n in
terv
entio
n vs
72
(79%
) in
con
trol a
t fol
low-
up).
Sign
ifica
ntly
mor
e pa
tient
s in
inte
rven
tion
grou
p re
ceive
d al
tern
ative
ther
apy
(9 (7
5%) v
s 5
(26%
))
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
58
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
59
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
G
ums
et a
l, 19
99RC
Tn
= 25
2US
AIn
patie
ntIn
fect
ious
di
seas
es
Usua
l car
evs M
ultid
iscip
linar
y te
am (p
rovi
ding
re
com
men
datio
ns
conc
erni
ng a
ntib
iotic
th
erap
y an
d m
onito
ring
when
ne
cess
ary)
Prim
ary:
1. L
engt
h of
sta
y (L
oS)
Seco
ndar
y: 2
. Cha
rges
to p
atie
nts
for a
ntib
iotic
s, la
bora
tory
and
ra
diol
ogy
serv
ices
; 3. R
oom
and
bo
ard;
4. I
CU c
harg
es; 5
. Non
-ICU
char
ges;
6. T
otal
pat
ient
cha
rges
; 7.
Estim
ated
hos
pita
l cos
t;
8. S
urviv
al; 9
. (Co
st o
f im
plem
entin
g in
terd
iscip
linar
y ap
proa
ch);
10. P
hysic
ian
acce
ptan
ce
1.
Leng
th o
f sta
y: m
edia
n Lo
S 3.
3 da
ys (3
7.1%
) sig
nific
antly
sho
rter i
n in
terv
entio
n gr
oup
(9.0
± 0
.5 d
ays
in c
ontro
l vs
5.7
± 0.
8 da
ys)
4.
Med
ian
ICU
days
sta
tistic
ally
equa
l (9.
4 ±
1.1 v
s 7.
3 ±
0.8
days
)5.
Si
gnifi
cant
ly 36
.7%
(3.3
day
s) s
horte
r in
inte
rven
tion
grou
p (9
.0 ±
0.8
vs
5.7
± 0.
5 da
ys)
6.
Tota
l cos
ts s
igni
fican
tly lo
wer i
n in
terv
entio
n gr
oup
12,2
07 ±
1,0
42 v
s 9,
153
± 76
1 do
llars
)7.
Ho
spita
l cos
ts s
igni
fican
tly lo
wer i
n in
terv
entio
n gr
oup.
Med
ian
patie
nt c
harg
es
redu
ced
by 4
,404
/inte
rven
tion;
med
ian
hosp
ital c
ost:
redu
ced
by $
2.64
2/in
terv
entio
n 8.
No
t sta
tistic
ally
signi
fican
t bet
ween
bot
h gr
oups
(int
erve
ntio
n: 6
.3%
of 1
27 v
s co
ntro
l: 12.
0% o
f 125
of t
he p
atie
nts
died
). RR
= 1
.35
(ns)
(bef
ore
excl
usio
ns/
corre
ctio
ns R
R =
1.16)
9.
Impl
emen
tatio
n co
sts:
$21
,000
/yea
r 10
. Sug
gest
ed in
terv
entio
ns re
ject
ed b
y 11
%
Jack
et a
l, 20
03CB
An
= 10
0U
KIn
patie
ntPa
lliativ
e ca
re
Pallia
tive
care
team
vs Us
ual c
are
cont
rol
grou
p
PACA
tool
: 1. P
ain;
2. A
nore
xia;
3. N
ause
a; 4
. Ins
omni
a;
5. C
onst
ipat
ion
Sign
ifica
nt im
prov
emen
t ove
r tim
e in
PC
team
(% im
prov
emen
t): 1
. 56.
9% (m
ean
2.32
–1.4
2–1.
00);
2. 4
4.7%
(mea
n 2.
46–1
.72–
1.36
); 3.
51.
8% (m
ean
2.24
–1.4
2–1.
08);
4. 4
8.9%
(mea
n 1.
80–1
.18–0
.92)
; 5. 4
2.5%
(mea
n 0.
8–0.
74–0
.46)
Si
gnifi
cant
impr
ovem
ent o
ver t
ime
in u
sual
car
e gr
oup
(% im
prov
emen
t): 1
. 16.
3%
(mea
n 2.
08–1
.78–
1.74
); 2.
10.
7% (m
ean
2.24
–2.0
8–2.
00),
3. 1
4.8%
(mea
n 1.
76–
1.56
–1.5
0); 4
. 9.8
% (m
ean1
.22–
1.18–
1.10)
, 26.
4% (m
ean
1.36
–1.2
4–1.
00)
3. 4
. 5. S
igni
fican
t diff
eren
ce b
etwe
en in
terv
entio
ns a
t tim
e 1
(bas
elin
e)1.
2. S
igni
fican
t diff
eren
ce b
etwe
en in
terv
entio
ns a
t tim
e 2
1. 2
. 3. 5
. Sig
nific
ant d
iffer
ence
bet
ween
inte
rven
tions
at t
ime
3
Kopr
oski
, Pr
etto
and
Po
rets
ky, 1
997
RCT
n =
179
USA
Inpa
tient
sDi
abet
es
Diab
etes
team
in
terv
entio
nvs Co
ntro
l gro
up w
ith
usua
l car
e
1. L
engt
h of
sta
y (L
oS);
2. B
lood
gl
ucos
e co
ntro
l; 3. R
eadm
issio
n ra
te; 4
. Ent
ries
for i
nsul
in
adm
inist
ratio
n, g
luco
se m
onito
ring,
an
d nu
tritio
n an
d so
cial
ser
vice
cons
ulta
tions
1.
No s
igni
fican
t diff
eren
ce b
etwe
en th
e tw
o gr
oups
(prim
ary
diag
nosis
7.8
± 6.
7 in
in
terv
entio
n ve
rsus
10.
3 ±
8.5
in c
ontro
l gro
up; a
nd s
econ
dary
dia
gnos
is: 1
2.9
± 10
.0 v
ersu
s 14
.1 ±
11.7
)2.
No
sig
nific
ant d
iffer
ence
bet
ween
the
two
grou
ps (1
54.6
± 6
4.0
in in
terv
entio
n vs
15
3.9
± 59
.7 in
con
trol g
roup
) 3.
Si
gnifi
cant
ly fe
wer p
atie
nts
in in
terv
entio
n gr
oup
read
mitt
ed a
t 3 m
onth
s (1
3 vs
30
, or 1
5% v
s 32
%) a
nd e
ffect
rem
aine
d at
6 m
onth
s [d
ata
not s
hown
]4.
Si
gnifi
cant
ly m
ore
patie
nts
in in
terv
entio
n gr
oup
had
thei
r blo
od m
onito
red
for g
luco
se le
vel (
89%
vs
57%
); id
em fo
r ins
ulin
adm
inist
ratio
n (6
9% v
s 25
%)
Sign
ifica
ntly
mor
e pa
tient
s in
inte
rven
tion
grou
p ha
d ha
d ed
ucat
ion
of a
ny k
ind
(87%
vs
37%
); 76
% v
s 40
% re
ceive
d nu
tritio
nal c
onsu
ltatio
n (s
igni
fican
t)
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
58
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
59
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
Ru
bin
et a
l, 20
05RC
Tn
= 13
9US
AIn
patie
nts
Psyc
hiat
ric
patie
nts
Addi
tion
of in
tern
ist to
in
patie
nt p
sych
iatry
te
am
vs Usua
l car
e gr
oup
1. P
roce
sses
of c
are:
func
tions
of a
ge
nera
l inte
rnist
(coo
rdin
atin
g ca
re,
deve
lopi
ng n
eeds
ass
essm
ent/
docu
men
ting
prob
lem
s, u
pdat
ing
heal
th s
ervic
es)
Need
s as
sess
men
t inc
lude
d:
upda
ting
list o
f pro
blem
s, u
pdat
ing
med
icat
ion
list,
look
ing
for p
oten
tial
adve
rse
drug
reac
tions
. Ap
prop
riate
hea
lth m
aint
enan
ce
serv
ices
wer
e ju
dged
on
US
Prev
entiv
e Se
rvic
es T
ask
Forc
e Co
ordi
natio
n of
car
e: c
allin
g pr
imar
y ca
re p
rovi
ders
at a
dmis
sion
and
disc
harg
e2.
Rec
ours
e us
e: L
oS, t
otal
ho
spita
l cos
ts; h
ospi
tal in
patie
nt
days
; em
erge
ncy
visits
(lat
ter 2
for
subg
roup
)
1.
Inte
rven
tion
grou
p ha
d be
tter s
core
s on
pro
cess
of c
are;
12
of 1
7 we
re
signi
fican
t. O
nly
sum
mar
y sc
ores
are
pre
sent
ed h
ere:
nee
ds a
sses
smen
t be
tter i
n in
terv
entio
n gr
oup
(89
± 14
vs
59 ±
20)
; hea
lth m
aint
enan
ce b
ette
r in
inte
rven
tion
grou
p (5
6 ±
34 v
s 3
± 7)
and
coo
rdin
atio
n of
car
e al
so b
ette
r in
inte
rven
tion
grou
p (8
1 ±
40 v
s 40
± 5
5)2.
Lo
S no
t sig
nific
antly
diff
eren
t in
inte
rven
tion
vs c
ontro
l gro
up (1
1.5
± 9
vs 1
0.9
± 7.
3). H
ospi
tal c
osts
not
sig
nific
antly
diff
eren
t bet
ween
two
grou
ps (8
,527
± 6
,512
vs
8,5
58 ±
5,7
03 d
olla
rs).
No d
iffer
ence
s in
hos
pita
l ser
vices
afte
r disc
harg
e (4
.2
± 1
1.3
inpa
tient
day
s vs
4.4
± 1
9.6
or e
mer
genc
y de
partm
ent v
isits
(1.1
± 3
.2 v
s 0.
7 ±
2.2)
Scot
t et a
l, 20
05RC
Tn
= 11
2U
KIn
- out
patie
nt/
com
mun
ityIn
tern
al m
edic
ine
(nut
ritio
n)
Nutri
tion
team
afte
r ga
stro
nom
yvs Us
ual c
are
Prim
ary:
1. T
otal
cos
ts o
f hea
lth
serv
ice
(uni
t cos
t dat
a an
d pa
tient
us
e of
ser
vices
Seco
ndar
y: 2
. Clin
ical
co
mpl
icat
ions
; 3. L
oS;
4. R
eadm
issio
ns; 5
. Nut
ritio
nal
stat
us; 6
. QO
L
1.
Sim
ilar n
umbe
r of r
efer
rals
in b
oth
grou
ps (9
6% v
s 98
%) a
nd s
ame
num
ber o
f co
ntac
ts (5
2% v
s 55
%).
No s
tatis
tical
diff
eren
ce in
tota
l cos
ts (1
6,85
8 ±
16,3
51
in c
ontro
l and
13,
330
± 15
,505
dol
lars
in in
terv
entio
n gr
oups
; 21%
diff
eren
ce).
(Tab
le 5
pro
vide
s de
taile
d su
bdivi
sions
of c
osts
)2.
M
orta
lity
was
simila
r bet
ween
the
two
grou
ps (n
o ad
ditio
nal d
ata
prov
ided
). Cl
inic
al o
utco
mes
wer
e al
l sta
tistic
ally
equa
l bet
ween
the
two
grou
ps (t
ime
to
rem
oval
of P
EG (6
0 (6
–366
) vs
113
(11–
366)
day
s); c
ompl
icat
ions
spe
cifie
d in
ta
ble
2; d
urat
ions
of a
ntib
iotic
use
(8 (0
–43)
vs
11 (0
–158
))3.
Lo
S st
atist
ics
simila
r bet
ween
the
two
grou
ps (d
iffer
ent a
spec
ts o
f len
gth
of s
tay
men
tione
d in
tabl
e 3)
4.
No s
igni
fican
t diff
eren
ce in
read
mis
sions
(18
in in
terv
entio
n, 2
9 in
con
trol)
5.
?6.
Be
tter r
esul
ts o
n so
cial
func
tioni
ng e
lem
ent o
f QoL
at S
F36
(det
ails
not
pres
ente
d) fo
r int
erve
ntio
n gr
oup.
Oth
er e
lem
ents
of S
F36
were
sim
ilar,
as w
ere
care
r/pat
ient
sat
isfac
tion
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
60
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
61
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
Fo
rste
r et a
l, 20
05RC
Tn
= 62
0Ca
nada
Inpa
tient
sAl
l kin
ds o
f pa
tient
s in
ho
spita
l
Care
with
clin
ical
nu
rse
spec
ialis
t (C
NS) (
team
)vs Re
gula
r car
e
Prim
ary:
1. I
n-ho
spita
l dea
ths;
2.
Occ
urre
nce
of a
pos
t-disc
harg
e ev
ent (
abou
t 30
days
afte
r di
scha
rge)
incl
udin
g sy
mpt
oms
Seco
ndar
y: 3
. Tim
e to
ER
visit;
4.
Hos
pita
l rea
dmis
sion;
5. D
eath
; 6.
Tim
e to
read
mis
sion;
7. T
ime
to
deat
h; 8
. Inp
atie
nt s
atisf
actio
n
1.–7
. No
signi
fican
t diff
eren
ce b
etwe
en c
ontro
l and
inte
rven
tion
grou
ps8.
Pa
tient
s in
CNS
gro
up p
erce
ived
qual
ity a
nd p
roce
ss o
f car
e to
be
supe
rior:
doct
ors
had
suffi
cien
t inf
orm
atio
n (7
0.4%
[95]
vs
58.1%
[90]
in c
ontro
l gro
up),
and
patie
nts
reca
lled
bein
g co
ntac
ted
by h
ospi
tal p
erso
nnel
(49.
6% [6
7] v
s 18
.1% [2
8]).
Ove
rall q
ualit
y of
car
e wa
s be
tter (
8.2
± 2.
2 in
CNS
vs
7.6
± 2.
4 in
co
ntro
l gro
up),
alth
ough
this
did
not r
each
sig
nific
ance
(p =
0.0
52)
Hudd
lest
on e
t al
, 200
4RC
Tn
= 52
6US
AIn
patie
nts
Patie
nts
need
ing
hip/
knee
ar
thro
plas
ty
Hosp
italis
t–or
thop
aedi
c te
am
(HO
T)
vs Stan
dard
orth
opae
dic
man
aged
car
e
Prim
ary:
1. P
ost-o
pera
tive
com
plic
atio
n ra
te; 2
. LoS
Seco
ndar
y: 3
. Pat
ient
sat
isfac
tion;
4.
Pro
vide
r pre
fere
nce;
5. H
ospi
tal
and
phys
icia
n co
sts
Prim
ary:
1. M
ost f
requ
ent p
osto
pera
tive
com
plic
atio
n ra
te w
ere
elec
troly
te
abno
rmal
ities
(30%
), po
stop
erat
ive fe
ver (
13%
), ur
inar
y tra
ct in
fect
ion
(4%
). M
ost
patie
nts
in H
OT
disc
harg
ed w
ithou
t com
plic
atio
ns (6
1.6%
vs
49.8
; CI d
iffer
ence
2.
8 to
20.
7). H
OT
patie
nts
had
fewe
r min
or c
ompl
icat
ions
(30.
2 vs
44.
3%; C
I di
ffere
nce
–22.
7 to
–5.
3); f
requ
ency
of i
nter
med
iate
and
maj
or c
ompl
icat
ions
st
atist
ical
ly eq
ual (
6.9%
to 4
.6%
; CI d
iffer
ence
–2.
1% to
6.6
% a
nd 1
.3%
to 1
.3%
, CI
diff
eren
ce –
2.3
to 2
.4)
2.
Patie
nts i
n HO
T ha
d sh
orte
r adj
uste
d Lo
S (5
.1 vs
5.6
day
s; C
I diff
eren
ce –
.8 to
–.1)
3.
Patie
nt s
atisf
actio
n di
d no
t diff
er (n
o ab
solu
te v
alue
s pr
ovid
ed, o
nly
grap
h)4.
Nu
rses
and
orth
opae
dics
pre
ferre
d HO
T (n
o ab
solu
te v
alue
s pr
ovid
ed, o
nly
grap
h)5.
Ph
ysic
ian
cost
s: s
igni
fican
tly h
ighe
r in
HOT
($2,
689
vs $
2,36
7, CI
diff
eren
ce
$175
to $
484)
; but
hos
pita
l cos
ts a
nd to
tal m
edic
al c
osts
wer
e no
t sig
nific
antly
di
ffere
nt ($
12,6
84 v
s $1
2,91
6, C
I diff
eren
ce –
1,09
6 to
636
) and
15,
373
vs
15,2
83, C
I diff
eren
ce $
–887
to $
1,06
7)
Moh
er e
t al,
1992
RCT
n =
267
Cana
daIn
patie
nts
Gen
eral
med
ical
cl
inic
al te
achi
ng
units
Med
ical
team
co
ordi
nato
r (M
TC)
vs Usua
l car
e
1. L
oS; 2
. Dea
th; 3
. Rea
dmis
sions
Subg
roup
n =
40:
4. P
atie
nt
satis
fact
ion;
5. M
edic
al c
are
info
rmat
ion
1.
Patie
nts
in M
TC g
roup
had
sig
nific
antly
sho
rter l
engt
h of
sta
y co
mpa
red
to
cont
rol g
roup
(CI 1
.02
to 2
.92
days
). No
sig
nific
ant e
ffect
for s
ex, a
ge a
nd
disc
harg
e de
stin
atio
n ca
tego
ries.
Effe
ct p
ositi
ve fo
r dig
estiv
e di
seas
es a
nd
nega
tive
for c
ircul
ator
y sy
stem
def
icits
. Tab
le 3
pro
vide
s Lo
S st
ratif
ied
for
seve
ral d
iffer
ent v
aria
bles
(age
, sex
, etc)
2.
10 p
atie
nts
(7%
) in
inte
rven
tion
died
bef
ore
disc
harg
e vs
8 (6
%) i
n co
ntro
l (ns
)3.
22
pat
ient
s (1
6%) i
n in
terv
entio
n we
re re
adm
itted
vs
18 (1
4%) i
n co
ntro
l (ns
)4.
Si
gnifi
cant
ly m
ore
patie
nts
in in
terv
entio
n gr
oup
satis
fied
(89%
vs
62%
; CI 2
% to
52
%)
5.
Info
rmat
ion
prov
ided
to 1
00%
of p
atie
nts
in in
terv
entio
n vs
86%
in c
ontro
l (ns
)
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
60
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
61
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
M
udge
et a
l, 20
06CB
An
= 15
38Au
stra
liaIn
patie
nts
Inte
rnal
med
icin
e
Team
inte
rven
tion
vs Cont
rol g
roup
with
us
ual c
are
Prim
ary:
1. L
engt
h of
sta
y;
2. D
eath
; 3. M
orta
lity
(in-h
ospi
tal
and
6 m
onth
s); 4
. Fun
ctio
nal
decl
ine
in h
ospi
tal
Seco
ndar
y: 5
. 6 m
onth
s re
adm
issio
n; 6
. Inp
atie
nt b
ed
occu
panc
y; 7.
Disc
harg
e to
re
siden
tial c
are;
8. S
elf-r
ated
hea
lth
chan
ge 1
mon
th a
fter d
ischa
rge;
9.
Res
tora
tion
to p
revi
ous
func
tiona
l le
vel 1
mon
th a
fter d
ischa
rge;
10
. Hea
lth u
tilis
atio
n
1.
No s
igni
fican
t diff
eren
ce2.
Si
gnifi
cant
ly fe
wer p
atie
nts
in in
terv
entio
n gr
oup
died
(exa
mpl
e fro
m c
omm
unity
pa
tient
s: 3
1 (3
.9%
) vs
48 (6
.4%
)), b
ut n
o lo
nger
sig
nific
ant a
t 6 m
onth
s4.
Si
gnifi
cant
ly fe
wer p
atie
nts
in in
terv
entio
n gr
oup
show
ed fu
nctio
nal d
eclin
e in
ho
spita
l (3.
2% v
s 5.
4%)
5.
No d
iffer
ence
in ra
te o
f rea
dmis
sion
6.
No s
igni
fican
t diff
eren
ce b
etwe
en th
e gr
oups
7.
7.4%
vs
5.4%
(not
sig
nific
ant)
8.
Self-
rate
d he
alth
bet
ter i
n pa
tient
s fro
m in
terv
entio
n gr
oup
(dat
a no
t pro
vide
d)9.
81
.1% v
s 80
.9%
(not
sig
nific
ant)
10. S
igni
fican
tly g
reat
er a
cces
s to
hea
lth s
ervic
es; e
g 53
.2%
vs
63.9
% (o
r 397
vs
506
patie
nts)
for a
ny a
llied
heal
th s
ervic
e. O
T, s
ocia
l wor
k, n
utrit
ion,
spe
ech
ther
apy
and
disc
harg
e lia
ison
also
bet
ter e
ffect
for i
nter
vent
ion
grou
pO
vera
ll add
ition
al c
ost p
er p
atie
nt fo
r int
erve
ntio
n gr
oup
$184
Yagu
ra e
t al,
2005
(Sem
i) RC
Tn=
178
Japa
nIn
patie
nts
hosp
ital
Initi
al s
troke
Stro
ke re
habi
litat
ion
unit
(SRU
) (=
team
)vs G
ener
al re
habi
litat
ion
ward
(GRW
)
Prim
ary:
1. F
unct
iona
l impa
irmen
t m
easu
re (F
IM);
2. D
ischa
rge
disp
ositi
onSe
cond
ary:
3. S
troke
impa
irmen
t as
sess
men
t set
(SIA
S); 4
Len
gth
of h
ospi
tal s
tay;
5. C
ost o
f ho
spita
lisat
ion
per d
ay
1.
No s
igni
fican
t diff
eren
ce, a
lso n
ot w
hen
stra
tifie
d fo
r sev
erity
2.
No s
igni
fican
t diff
eren
ce; s
tratif
ying
for s
ever
ity s
howe
d sig
nific
antly
mor
e se
vere
pat
ient
s di
scha
rged
to h
ome
in S
RU th
an in
GRW
(47.
4% v
s 0%
)3.
No
sig
nific
ant d
iffer
ence
, also
not
whe
n st
ratif
ied
for s
ever
ity4.
No
sig
nific
ant d
iffer
ence
, also
not
whe
n st
ratif
ied
for s
ever
ity5.
No
sig
nific
ant d
iffer
ence
, also
not
whe
n st
ratif
ied
for s
ever
ity
Bane
rjee
et a
l, 19
96RC
Tn
= 69
UK
Com
mun
ityG
eria
trics
(fra
il el
derly
)
Psyc
hoge
riatri
c te
am
vs Stan
dard
GP
care
1. R
ecov
ery
from
dep
ress
ion
(AG
ECAT
sco
re a
nd M
ontg
omer
y As
berg
dep
ress
ion
ratin
g sc
ale,
M
ADRS
)2.
Upt
ake
prop
osed
man
agem
ent
plan
s (in
terv
entio
n on
ly!)
Not r
epor
ted
in m
etho
ds s
ectio
n:
3. m
anag
emen
t of d
epre
ssio
n 4.
Ref
erra
l to
psyc
hiat
ric te
am/
adm
ittan
ce to
psy
chia
tric
unit
1.
AGEC
AT: s
igni
fican
tly m
ore
patie
nts
in in
terv
entio
n gr
oup
reco
vere
d (1
9 vs
9, o
r 33
%; C
I diff
eren
ce 1
0 to
55)
, sig
nific
antly
mor
e pa
tient
s im
prov
ed (2
7 vs
17,
or
35%
; CI d
iffer
ence
14
to 5
6) a
nd fe
wer r
emai
ned
the
sam
e (2
vs
9, o
r –19
%; C
I di
ffere
nce
–35
to –
3) o
r bec
ame
wors
e (0
vs
6 or
–17
%, C
I diff
eren
ce –
29 to
–5)
1.
MAD
RS c
hang
e wa
s gr
eate
r in
inte
rven
tion
grou
p th
an in
con
trol g
roup
; –8.
3 ±
6.5
vs 11
.6 ±
6.4
(CI d
iffer
ence
in p
oint
s –1
0 to
–3)
1.
ORa
dj fo
r effe
ct o
f ant
idep
ress
ants
was
0.3
(0.0
–1.9
), ns
2.
78–1
00%
of p
ropo
sed
inte
rven
tions
wer
e co
mpl
eted
, exc
ept f
or o
utre
ach
refe
rral
(43%
)3.
16
% o
f con
trol p
atie
nts
vs 6
9% o
f int
erve
ntio
n pa
tient
s re
ceive
d an
tidep
ress
ants
(h
owev
er, n
o sig
nific
ant l
evel
s pr
ovid
ed)
4.
2 an
d 1
patie
nts
in c
ontro
l gro
up v
s 3
and
0 in
inte
rven
tion
grou
p (h
owev
er, n
o sig
nific
ant l
evel
s pr
ovid
ed)
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
62
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
63
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
G
erm
ain
et a
l, 19
95RC
Tn
= 10
8US
AIn
patie
nts
Ger
iatri
cs
Cons
ulta
tive
serv
ices
of a
ger
iatri
c as
sess
men
t and
in
terv
entio
n te
am
(GAI
T)vs Us
ual h
ospi
tal c
are
1. L
engt
h of
sta
y (L
oS);
2.
Disc
harg
e to
hom
e;
3. R
ehos
pita
lisat
ion;
4. S
urviv
al
rate
; 5. N
ursin
g ho
me
disc
harg
e
1.
Sign
ifica
ntly
lowe
r in
GAI
T (4
2.8
± 20
.8 v
s 65
.5 ±
23.
5), b
oth
in h
igh
func
tioni
ng
and
low
func
tioni
ng p
atie
nts
2.
Sign
ifica
ntly
high
er in
GAI
T, e
spec
ially
in h
igh
func
tioni
ng p
atie
nts
(42%
vs
13%
in
hig
h an
d 10
% v
s 7%
in lo
w fu
nctio
ning
pat
ient
s)3.
Re
hosp
italis
atio
n 1
year
afte
r disc
harg
e st
atist
ical
ly eq
ual b
etwe
en b
oth
grou
ps
(48%
vs
46%
)4.
O
ne-y
ear s
urviv
al s
tatis
tical
ly eq
ual in
bot
h gr
oups
(75%
vs
64%
)5.
No
diff
eren
ce
Hoga
n an
d Fo
x,
1990
Pros
pect
ive,
cont
rolle
d tri
al
(rand
omis
atio
n no
t exp
licitl
y m
entio
ned)
n =
132
USA
Inpa
tient
s G
eria
trics
Ger
iatri
c co
nsul
tatio
n te
am (G
CT)
vs Usua
l car
e by
ph
ysic
ian
1. S
urviv
al s
tatu
s;
2. L
iving
arra
ngem
ents
; 3.
Sub
sequ
ent h
ospi
talis
atio
n;
4. B
arth
el in
dex
1.
Sign
ifica
ntly
larg
er s
urviv
al a
t 180
day
s in
GCT
gro
up, b
ut n
ot a
t 365
day
s (n
o ab
solu
te n
umbe
rs g
iven,
% in
gra
ph, n
ot a
ccur
ate)
2.
Equa
l adm
ittan
ce to
nur
sing
hom
e (1
4% v
s 19
%) a
nd fr
om n
ursin
g ho
me
to
gene
ral c
omm
unity
(25%
vs
8%)
3.
Equa
l hos
pita
l rea
dmitt
ance
afte
r 3, 6
and
12
mon
ths
(at 1
2 m
onth
s 41
% v
s 57
%)
4.
Sign
ifica
ntly
high
er im
prov
emen
t in
Barth
el in
dex
in G
CT (7
5% v
s 44
% o
f the
pa
tient
s) a
fter 1
2 m
onth
s. N
ot a
fter 3
and
6 m
onth
s (6
9% v
s 52
% a
nd 7
7% v
s 69
% re
spec
tivel
y)
Linc
oln
et a
l, 20
04RC
T [N
o ba
selin
e m
easu
rem
ent!
Asse
ssm
ent o
nly
at 6
mon
ths]
n =
428
UK
Com
mun
itySt
roke
Com
mun
ity s
troke
te
am (C
ST)
vs Rout
ine
care
Patie
nt: 1
. Bar
thel
inde
x (B
I);
2. E
xten
ded
ADL;
3. G
ener
al h
ealth
qu
estio
nnai
re –
12 (G
HQ-1
2);
4. E
uroQ
ol; 5
. Sat
isfac
tion
with
ca
re (4
-poi
nt L
ikert
scal
e, p
ract
ical
, em
otio
nal,
over
all);
6. K
nowl
edge
of
stro
keCa
rer:
7. G
HQ-1
2 ; 8
. Car
er s
train
in
dex
(CSI
) ; 9
. Eur
oQol
_car
er;
10. S
atisf
actio
n wi
th c
are
(kno
wled
ge o
f stro
ke; p
ract
ical
su
ppor
t; em
otio
nal h
elp,
ove
rall
satis
fact
ion)
1. 2
. 3. 4
. 5 (P
ract
ical
/ove
rall)
; no
signi
fican
t diff
eren
ces
betw
een
grou
ps a
t 6 m
onth
s po
st-s
troke
6:
No s
igni
fican
t diff
eren
ces
5.
CST
gro
up m
ore
satis
fied
with
em
otio
nal h
elp
they
rece
ived
(med
ian
3 vs
2)
7. 9.
10.
(Pra
ctic
al h
elp
and
emot
iona
l sup
port)
no
diffe
renc
e be
twee
n gr
oups
8.
Lowe
r lev
els
of s
train
in C
ST g
roup
(med
ian
8 vs
10;
IQR
5–10
vs
6–12
)10
. Hig
her s
atisf
actio
n wi
th k
nowl
edge
(med
ian
2 vs
2; I
QR
2–3
vs 1
-3) a
nd o
vera
ll sa
tisfa
ctio
n (m
edia
n 2
vs 2
; IQ
R 2–
3 vs
1–3
) in
CST
gro
up
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
62
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
63
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
Ph
elan
et a
l, 20
07RC
Tn
= 87
4US
AO
utpa
tient
s (p
rimar
y ca
re
clin
ics)
Ger
onto
logy
Seni
or re
sour
ce
team
(SRT
); te
am o
f ge
riatri
c sp
ecia
lists
vs Usua
l GP
care
Prim
ary:
1. P
CP c
are
(man
agem
ent,
pres
crip
tion,
pr
oact
ive s
cree
ning
);
2. P
hysic
al a
nd a
ffect
sub
scal
es o
f fu
nctio
nal s
tatu
s (a
rthrit
is im
pact
m
easu
rem
ent s
cale
2 –
sho
rt fo
rm
(AIM
S-2S
F)Se
cond
ary:
3. P
CP s
atisf
actio
n;
4. P
rovi
der s
elf-e
ffica
cy;
5. P
rovi
der s
atisf
actio
n; 6
. New
di
sabi
litie
s in
ADL
; 7. S
elf-r
ated
he
alth
; 8. P
sych
olog
ical
wel
l-bei
ng,
men
tal h
ealth
inde
x (M
HI);
9.
Hos
pita
lisat
ions
10. V
ital s
tatu
s (d
eath
)
1.
PCP
man
agem
ent i
mpr
oved
at 1
2 m
onth
s in
con
trol b
ut n
ot in
inte
rven
tion;
at
24 m
onth
s no
sta
tistic
al d
iffer
ence
bet
ween
the
two
grou
ps (6
4% in
inte
rven
tion
vs 6
1% in
con
trol g
roup
at b
asel
ine;
65%
vs
69%
at 1
2 m
onth
s; 6
1% v
s 62
% a
t 24
mon
ths)
; no
chan
ge in
pre
scrip
tion
over
follo
w-up
(hig
h-ris
k m
edic
atio
n: 3
4%
vs 4
0%; 3
8% v
s 39
%; 3
6% v
s 39
%);
high
er p
ropo
rtion
s of
pat
ient
s sc
reen
ed in
in
terv
entio
n gr
oup
durin
g fir
st y
ear,
not a
t 24
mon
ths
follo
w-up
(diff
eren
tiate
d be
twee
n de
pres
sion,
cog
nitiv
e im
pairm
ent a
nd fa
lls in
tabl
e 2)
2.
No e
ffect
s on
AIM
S-2S
F, n
o gr
oup
diffe
renc
es (p
hysic
al s
ubsc
ale:
1.2
7 vs
1.2
8;
1.53
vs
1.51
; 1.6
8 vs
1.5
9) (a
ffect
sub
scal
e: 2
.39
vs 2
.47;
2.5
3 vs
2.6
0; 2
.60
vs
2.66
) (sd
not
repo
rted)
3.
Sa
tisfa
ctio
n wi
th in
terv
entio
n wa
s hi
gh4.
M
ean
self-
effic
acy
of p
rovi
der w
as h
igh
in b
oth
grou
ps, n
o ch
ange
or d
iffer
ence
5.
Rath
er lo
w sa
tisfa
ctio
n of
pro
vide
r; no
diff
eren
ce b
etwe
en g
roup
s6.
Lo
wer r
ate
of d
isab
ility
in in
terv
entio
n gr
oup
at 1
2 m
onth
s, n
ot a
t 24
mon
ths
(12
mon
ths:
10
vs 1
5; 2
4 m
onth
s: 1
4 vs
16)
7.
No d
iffer
ence
s in
sel
f-rat
ed h
ealth
ove
r tim
e or
bet
ween
inte
rven
tion
grou
ps
(70%
vs
75%
; 69%
vs
70%
; 67%
vs
71%
)8.
Hi
gher
MHI
sco
re in
inte
rven
tion
grou
p at
24
mon
ths
only
(78.
8 vs
78.
5; 7
7.1 v
s 76
.9; 7
7.6
vs 7
5.5)
(no
sd re
porte
d)9.
Ho
spita
lisat
ion
not s
igni
fican
tly d
iffer
ent o
ver t
ime
nor b
etwe
en in
terv
entio
ns
(11.
5% v
s 12
.3%
; 19.
4% v
s 16
.2%
; 18.
2% v
s 16
.4%
)10
. Hig
her m
orta
lity
in in
terv
entio
n gr
oup
(11.
5% v
s 7.
6%)
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
64
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
Ra
bow
et a
l, 20
04RC
Tn
= 90
USA
Out
patie
nts
(terti
ary
care
)Pa
lliativ
e ca
re
Com
preh
ensiv
e ca
re
team
(CCT
); pa
lliativ
e ou
tpat
ient
med
icin
e te
ams
vs Usua
l PCP
car
e
1. P
hysic
al fu
nctio
ning
and
sy
mpt
oms:
rapi
d di
sabi
lity
ratin
g sc
ale;
2. D
yspn
ea (U
nive
rsity
of
Califo
rnia
, San
Die
go s
hortn
ess
of
brea
th q
uest
ionn
aire
); 3.
Brie
f pai
n in
vent
ory
and
pain
med
icat
ions
and
tre
atm
ent;
4. 6
item
s fro
m M
edic
al
Out
com
es S
tudy
Psyc
hoso
cial
and
spi
ritua
l we
llbei
ng: 5
. Pro
file
of m
ood
stat
es;
6. C
entre
of E
pide
mio
logy
Stu
dies
de
pres
sion
scal
e; 7.
Spi
ritua
l we
llbei
ng s
cale
; 8. Q
oL s
cale
–
canc
er v
ersio
n; 9
. Car
e sa
tisfa
ctio
n:
Gro
up H
ealth
Ass
ocia
tion
of
Amer
ican
Con
sum
er S
atisf
actio
n Su
rvey
Ad
vanc
e ca
re p
lann
ing
(sev
eral
sin
gle
ques
tions
)
1.
?2.
In
crea
sed
odds
for d
yspn
ea a
t tim
e 2
for c
ontro
l gro
up c
ompa
red
to in
terv
entio
n (O
R =
6.07
; CI 1
.04
to 3
5.56
), lo
wer i
nter
fere
nce
with
dai
ly ac
tiviti
es d
ue to
dy
spne
a in
inte
rven
tion
grou
p bu
t hig
h in
con
trol g
roup
. (6.
5 at
T2
vs 7.
1 at
T3
in
cont
rol g
roup
and
5.8
vs
3.6
in in
terv
entio
n)3.
No
cha
nges
and
diff
eren
ces
in p
ain
scor
es (i
nter
fere
nce
with
act
ivitie
s: 3
9.9
vs
40.8
and
43.
1 vs
36.
4).
4.
Impr
ovem
ent i
n sle
ep in
inte
rven
tion
grou
p bu
t not
diff
eren
t gro
up x
tim
e in
tera
ctio
n (q
ualit
y: 1
0 vs
11 a
nd 11
.9 v
s 12
.5)
5.
Anxi
ety
impr
oved
in th
e in
terv
entio
n gr
oup
and
dete
riora
ted
in th
e co
ntro
l gro
up
(5.5
at T
2 vs
5.9
at T
3; 6
.8 a
t T2
vs 5
.3 a
t T3)
6.
No s
igni
fican
t diff
eren
ce fo
r dep
ress
ion
scor
es b
etwe
en c
ontro
l and
inte
rven
tion
(17.
5 at
T2
vs 1
5.3
at T
32; 1
6.5
at T
2 vs
12.
4 at
T3)
7.
In
terv
entio
n gr
oup
pt s
howe
d sig
nific
antly
incr
ease
d le
vel o
f spi
ritua
l wel
lbei
ng
but c
ontro
l gro
up u
ncha
nged
(91.
2 at
T2
vs 9
2.4
at T
3 in
con
trol g
roup
; 98.
0 at
T2
vs
105.
5 at
T3)
8.
No d
iffer
ence
in Q
oL (6
5.4
at T
2 vs
67.7
at T
3 in
con
trol g
roup
; 69.
7 vs
69.
3 at
T3
in in
terv
entio
n)9.
No
diff
eren
ces/
impr
ovem
ents
(74.
5 at
T2
vs 7
2.4
at T
3; 6
9.6
at T
2 vs
70.
1 at
T3)
Adva
nced
car
e pl
anni
ng: s
igni
fican
tly m
ore
pt in
inte
rven
tion
grou
p ha
d co
mpl
eted
fu
nera
l arra
ngem
ents
at e
nd o
f fol
low-
up (3
5% v
s 5%
in c
ontro
l gro
up)
Heal
thca
re u
tilis
atio
n: in
terv
entio
n pa
tient
s m
ade
fewe
r visi
ts to
thei
r GP
and
the
urge
nt c
are
clin
ics
(7.5
± 4
.9 v
s 10
.6 ±
7.5/
0.6
± 0.
9 vs
0.3
± 0
.5),
but n
o di
ffere
nces
wi
th re
gard
to s
peci
alty
car
e cl
inic
s, e
mer
genc
y de
partm
ent v
isits
, num
ber o
f ho
spita
lisat
ions
, num
ber o
f day
s in
hos
pita
l (se
e al
so ta
ble
5). M
ean
char
ge p
er
patie
nt w
as 4
7,21
1 ±
73,0
09 d
olla
rs in
inte
rven
tion
vs 4
3,33
8 ±
69,6
47 in
con
trol
grou
p (n
ot s
igni
fican
t)
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
65
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
Sc
hmid
t et a
l, 19
98RC
T (b
lock
ra
ndom
isat
ion)
n =
1854
Swed
enIn
patie
nt (n
ursin
g ho
mes
)G
eria
trics
(p
sych
otro
pic
pres
crip
tions
)
Inte
rven
tion
(team
)vs Co
ntro
l
1. D
rugs
pre
scrip
tion
in fo
ur
clas
ses:
ant
ipsy
chot
ics,
hyp
notic
s,
anxi
olyt
ics,
ant
idep
ress
ants
Num
ber o
f dru
gs: 2
. % w
ith
psyc
hotro
pic
drug
s; 3
. % w
ith
polym
edic
ine;
4. %
with
ther
apeu
tic
dupl
icat
ion;
5. N
umbe
r of d
rugs
pr
escr
ibed
; 6. %
with
non
-re
com
men
ded
drug
s pr
escr
ibed
; 7.
% w
ith a
ccep
tabl
e dr
ugs
in e
ach
clas
sSe
lect
ivity
of d
rugs
: 8. C
lass
ified
ac
cord
ing
to S
MPA
gui
delin
es
1. 2
. 3. 4
. No
signi
fican
t diff
eren
ce b
efor
e an
d af
ter i
n ex
perim
enta
l hom
es1.
4. S
igni
fican
t inc
reas
e be
fore
and
afte
r in
cont
rol h
omes
: (m
ean
num
ber o
f dru
gs
incr
ease
d fro
m 2
.06
to 2
.2; u
se o
f ≥ 2
dru
gs in
crea
sed
from
20.
7 to
24.
2)1.
19
%, s
igni
fican
t red
uctio
n in
ant
ipsy
chot
ics
desc
riptio
n in
exp
erim
enta
l gro
up
only
(con
trol g
roup
7%
dec
reas
e)1.
Hy
pnot
ics
desc
riptio
n ch
ange
d in
exp
erim
enta
l gro
up o
nly:
non
-reco
mm
ende
d hy
pnot
ics
desc
riptio
n de
clin
ed w
ith 3
7% (a
ccep
tabl
e hy
pnot
ics
incr
ease
d fro
m
9% to
15%
and
ove
rall r
ate
of h
ypno
tic p
resc
riptio
ns d
eclin
ed b
y 16
%)
1.
No c
hang
e in
pre
scrip
tion
of n
on-re
com
men
ded
anxi
olyt
ics
(bot
h gr
oups
), bu
t in
crea
se in
pre
scrip
tion
of a
ccep
tabl
e an
xiol
ytic
s in
exp
erim
enta
l hom
es (1
3.9%
vs
20.
8%) a
nd o
vera
ll inc
reas
e in
anx
ioly
tics
pres
crip
tion
in e
xper
imen
tal h
omes
(2
9%)
Schn
ed e
t al,
1995
RCT
(no
blin
ding
)n
= 10
7US
AO
utpa
tient
Chro
nic
infla
mm
ator
y ar
thrit
is
TEAM
CARE
vs TRAD
CARE
(con
trol
grou
p)
Phys
ical
: 1. J
oint
infla
mm
atio
n m
easu
red
with
the
Ritc
hie
artic
ular
in
dex;
2. D
urat
ion
of m
orni
ng
stiff
ness
Seve
rity
mea
sure
s: 3
. Pre
senc
e of
no
dule
s; 4
. Fat
igue
; 5. V
ascu
litis;
6.
Fel
ty’s
synd
rom
e Se
lf-re
port
s: 7.
Mod
ified
hea
lth
asse
ssm
ent q
uest
ionn
aire
(mH
AQ);
8. A
rthrit
is he
lple
ssne
ss in
dex
(AHI
); 9.
VAS
for p
ain;
10.
Arth
ritis
impa
ct m
easu
rem
ent s
cale
s (A
IMS)
; 11.
Bec
k de
pres
sion
inve
ntor
y (B
DI)
Cost
s: 1
2. C
ost p
art o
f HAQ
; 13
. Med
icat
ion;
14.
Num
ber o
f re
ferra
ls; 1
5. U
se o
f aid
s an
d de
vices
; 16.
Arth
ritis
-rela
ted
proc
edur
esLa
bora
tory
: irre
gula
rly! e
ryth
rocy
te
sedi
men
tatio
n ra
te; h
emog
lobi
n;
hand
radi
ogra
phs;
late
x fix
atio
n
**Da
ta 1
yea
r afte
r int
erve
ntio
n st
arte
d**
1.–1
6. N
o sig
nific
ant d
iffer
ence
bet
ween
the
two
grou
psDa
ta c
olle
ctio
n fo
r lab
orat
ory
mea
sure
s wa
s de
scrib
ed a
s be
ing
inad
equa
te a
nd
outc
omes
wer
e no
t rep
orte
d
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
66
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
67
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
Ti
jhui
s et
al,
2003
van
den
Hout
et
al, 2
003
Tijh
uis
et a
l, 20
02
RCT
n =
210
Neth
erla
nds
In-p
atie
nt a
nd
outp
atie
ntRh
eum
atoi
d ar
thrit
is
Clin
ical
nur
se
spec
ialis
t car
e (C
NSC)
vs Inpa
tient
m
ultid
iscip
linar
y te
am
care
(IM
TC)
vs Day
patie
nt
mul
tidisc
iplin
ary
team
ca
re (D
MTC
)
(#98
; #11
3) P
rimar
y: fu
nctio
nal
stat
us m
easu
red
with
1. H
ealth
as
sess
men
t que
stio
nnai
re (H
AQ),
and
2. M
acM
aste
r Tor
onto
arth
ritis
patie
nt p
refe
renc
e in
terv
iew
(#98
, 99)
Oth
er: Q
ALYs
mea
sure
d wi
th: 3
. Qua
lity
of lif
e as
sess
ed w
ith
RA-
spec
ific
QoL
que
stio
nnai
re
(RAQ
oL),
and
4. R
and-
36(#
99) 5
. Rat
ing
scal
e on
cur
rent
he
alth
(TRS
)(#
99) 6
. Tim
e tra
de-o
ff (T
TO) f
or
pref
eren
ce o
f cur
rent
hea
lth(#
99) 7
. Cos
ts fo
r hos
pita
lisat
ion
(cos
t-pric
e da
ta) a
nd
(#99
) 8. S
ocie
tal c
osts
(for
CEA
)(#
98) 9
. Dise
ase
activ
ity s
core
(D
AS)
(#98
) 10.
Grip
test
(#98
) 11.
Wal
k te
stNo
t spe
cifie
d in
met
hods
sec
tions
:(#
113)
12.
pat
ient
sat
isfac
tion
(VAS
) #9
8. 1
3. U
se o
f ser
vices
of o
ther
he
alth
pro
fess
iona
ls; in
trodu
ctio
n of
ada
ptive
equ
ipm
ent;
num
ber o
f ho
spita
lisat
ions
; med
ical
trea
tmen
t
1.
All t
hree
gro
ups
impr
oved
on
HAQ
. Cha
nge
scor
es in
CNS
C gr
oup
at w
eeks
12
, 52,
and
104
: 0.2
(0.0
7 ±
0.33
); 0.
17 (0
.03
± 0.
30);
0.2
(0.0
6 ±
0.33
); ch
ange
sc
ore
in IM
TC g
roup
: 0.15
(0.0
2 ±
0.27
); 0.
19 (0
.06
± 0.
32);
0.13
–0.
03 ±
0.2
6).
In D
MTC
pat
ient
s: 0
.34
(0.2
1 ±
0.47
); 0.
366
(0.2
3 ±
0.50
); 0.
35 (0
.22
± 0.
48).
Sign
ifica
nt d
iffer
ence
bet
ween
CNS
C an
d DM
TC a
nd b
etwe
en C
NSC
and
IMTC
at
bas
elin
e. #
113
also
pro
vide
s da
ta a
t wee
ks 6
and
26;
pro
vide
sam
e pi
ctur
e.
Com
paris
on o
f clin
ical
out
com
e am
ong
thre
e gr
oups
and
com
paris
on b
etwe
en
CNSC
gro
up a
nd tw
o ot
hers
did
not
sho
w sig
nific
ant d
iffer
ence
s.2.
Si
gnifi
cant
impr
ovem
ent i
n M
ACTA
R; a
dditi
onal
impr
ovem
ent b
etwe
en w
eeks
12
and
52 a
nd d
eter
iora
tion
betw
een
week
s 52
and
104
in d
ay D
MTS
and
CNS
C.
DMTC
larg
est i
mpr
ovem
ent a
t wee
k 52
com
pare
d to
oth
er g
roup
s. C
hang
e sc
ores
in C
NSC
grou
p at
wee
ks 1
2, 5
2 an
d 10
4: –
2.1
(–4.
7 ±
0.5)
; –4.
3 (–
6.8
± –1
.8);
–0.6
(–3.
3 ±
2.1)
. In
IMTC
gro
up: –
0.3
(–2.
9 ±
2.4)
; 0.6
(–2.
0 ±
3.1)
; 0.8
(–
2.0
± 3.
6). I
n DM
TC g
roup
: –1.
5 (–
4.2
± 1.
2); –
5.3
(–7.
9 ±
2.6)
; –.2
(-3.
0 ±
2.5)
. #1
13 a
lso p
rovi
des
data
at w
eeks
6 a
nd 2
6; p
rovi
de s
ame
pict
ure.
3.
4. 5
. Pat
ient
s in
all g
roup
s sh
owed
sig
nific
ant i
mpr
ovem
ents
ove
r 2 y
ears
. Ag
greg
ated
ove
r all t
hree
gro
ups
of c
are,
ave
rage
impr
ovem
ents
wer
e 1.
5 ES
0.
21 (R
AQoL
), 0.
045
ES 0
.49
(SF-
36),
0.06
1 ES
0.18
(TSR
), an
d 0.
046
ES 0
.18
(TTO
). Q
ALY
diffe
renc
es le
ss th
an 0
.1 y
ear.
No d
iffer
ence
bet
ween
gro
ups.
#11
3 al
so p
rovi
des
data
at w
eeks
6 a
nd 2
6; p
rovi
de s
ame
pict
ure.
7.
Sign
ifica
ntly
high
er c
osts
for i
nitia
l car
e fo
r bot
h te
am c
are
grou
ps: 5
,000
eur
os
for i
npat
ient
and
4,10
0 eu
ros
for o
utpa
tient
vs
200
euro
s fo
r CNS
C. H
ealth
care
an
d no
n-he
alth
care
cos
ts w
ere
not s
igni
fican
tly d
iffer
ent
8.
Cost
s fo
r soc
iety
sig
nific
antly
lowe
r in
CNSC
vs
othe
r two
gro
ups,
at l
east
5,4
00
euro
s9.
Si
gnifi
cant
impr
ovem
ents
of D
AS a
t wee
ks 1
2, 5
2 an
d 10
4 co
mpa
red
to b
asel
ine
in e
ach
of th
e th
ree
grou
ps. #
113
also
pro
vide
s da
ta a
t wee
ks 6
and
26;
pro
vide
sa
me
pict
ure.
10. S
igni
fican
t im
prov
emen
t ove
r tim
e in
the
thre
e gr
oups
. Det
erio
ratio
n on
test
for
day
patie
nts
betw
een
week
s 52
and
104
.11
. Si
gnifi
cant
impr
ovem
ent o
ver t
ime
in th
e th
ree
grou
ps. D
eter
iora
tion
on te
st fo
r in
patie
nts
betw
een
week
s 52
and
104
.12
. At e
nd o
f tre
atm
ent p
erio
d, in
patie
nts
and
day
patie
nts
were
sig
nific
antly
mor
e sa
tisfie
d wi
th c
are
than
nur
se s
peci
alist
pat
ient
s (7
3mm
± 2
3mm
for n
urse
sp
ecia
lists
vs
85m
m ±
19m
m in
inpa
tient
s, a
nd 9
2mm
± 1
0mm
in d
ay p
atie
nts)
. 13
. In
gene
ral,
all n
ot s
igni
fican
t, ex
cept
for w
eeks
52–
104:
mor
e in
patie
nts
than
CN
S pa
tient
s re
ceive
d ho
me
help
(23
vs 1
0), a
nd d
urin
g th
e pe
riods
12–
52 a
nd
52–1
04 w
eeks
, visi
ts to
a C
NS w
ere
mor
e fre
quen
t in
the
CNS
grou
p th
an in
the
two
team
gro
ups.
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
66
Appendix F: Results per study
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
67
Appendix F: Results per study
Firs
t aut
hor,
year
Stud
y de
sign
, sa
mpl
e si
ze,
coun
try,
set
ting,
co
nditi
onIn
terv
entio
nO
utco
me
mea
sure
s Re
sults
Vl
iet V
liela
nd,
Bree
dvel
d an
d Ha
zes,
199
7
RCT
n =
80Ne
ther
land
sIn
patie
nts
and
outp
atie
nts
vs
outp
atie
nts
alon
eRh
eum
atoi
d ar
thrit
is
Inpa
tient
MD
team
ca
re
vs Rout
ine
outp
atie
nt
care
Fo
r act
ive R
A
1. M
odifi
ed R
itchi
e ar
ticul
ar in
dex
(MR
AI);
2. N
umbe
r of s
wolle
n jo
ints
; 3. V
AS p
ain;
4. V
AS d
iseas
e ac
tivity
; 5. P
hysic
ian
leve
l of
dise
ase
activ
ity (0
–3);
6.
Ery
thro
cyte
sed
imen
tatio
n ra
te (E
SR);
7. He
alth
ass
essm
ent
ques
tionn
aire
(HAQ
)
1. –
5. I
npat
ient
gro
ups
show
s sig
nific
ant i
mpr
ovem
ent a
t 2 w
eeks
; diff
eren
ce
betw
een
two
grou
ps fr
om 2
–104
wee
ks w
as s
igni
fican
t, bu
t MR
AI d
eter
iora
ted
signi
fican
tly ra
ther
than
impr
oved
. All o
utco
me
valu
es a
re p
rese
nted
in ta
ble
2,
for i
nter
vent
ion
and
cont
rol g
roup
sep
arat
ely
at e
ach
follo
w-up
per
iod!
!!1.
–7.
Inpa
tient
gro
ups
show
ed n
o sig
nific
ant i
mpr
ovem
ent a
t 104
wee
ksSi
gnifi
cant
ly gr
eate
r pro
porti
on o
f pat
ient
s sh
owed
clin
ical
impr
ovem
ent (
base
d on
AC
R cr
iteria
, see
figu
re 1
) in
inte
rven
tion
grou
p at
wee
ks 2
, 4, 1
2 an
d 52
, not
104
(w
eeks
2: 6
/39
vs 0
/41;
wee
k 4
7/39
vs
0/41
; wee
k 12
10/
39 v
s 3/
39; w
k 52
18/
39 v
s 9/
39; w
eek
104
20/3
9 vs
18/
39)
**(c
hang
es in
) dru
g pr
escr
iptio
ns n
ot d
escr
ibed
sin
ce n
ot d
efin
ed a
s en
dpoi
nt, a
nd
resu
lts a
re n
ot c
lear
as
to th
e tim
ing
of th
e re
porte
d m
easu
res*
*
Mal
one
et a
l, 20
07In
terv
entio
n re
view
n =
naSt
udy
grou
p fro
m
UK
Com
mun
ityM
enta
l illn
ess
and
diso
rder
ed
pers
onal
ity
Thre
e st
udie
s in
clud
ed; t
oget
her 5
87 p
artic
ipan
tsDe
ath:
no
diffe
renc
e in
dea
th fr
om a
ny c
ause
Satis
fact
ion
with
ser
vice:
fewe
r peo
ple
in te
am g
roup
not
sat
isfie
d co
mpa
red
to u
sual
car
e (R
R =
0.37
; CI 0
.2 to
0.8
)Se
rvic
e us
e: L
ower
adm
issio
ns to
hos
pita
l in te
am g
roup
s (R
R 0.
81; C
I 0.7
to 1
.0);
no c
lear
evi
denc
e on
hos
pita
l adm
issio
ns; n
o sig
nific
ant
diffe
renc
e fo
r use
of e
mer
genc
y se
rvic
es (R
R 0.
86; C
I 0.8
to 1
.1); n
o di
ffere
nce
on c
onta
ct w
ith p
rimar
y ca
re (R
R 0.
94; C
I 0.8
to 1
.1); n
o di
ffere
nce
on c
onta
ct w
ith s
ocia
l ser
vices
(RR
0.76
; CI 0
.6 to
1.0
)M
enta
l sta
te: n
o co
nclu
sions
cou
ld b
e dr
awn
Soci
al fu
nctio
ning
: tea
m g
roup
s ha
d m
ore
cont
act w
ith p
olic
ed (R
R 2.
07; C
I 1.1
to 4
.0)
Mitc
hell,
Del
an
d Fr
anci
s,
2002
Inte
rven
tion
revie
wn
= na
Stud
y gr
oup
from
Au
stra
liaO
rgan
ised
coop
erat
ion
betw
een
GP
and
spec
ialis
t vs Us
ual c
are
Seve
n st
udie
s in
clud
ed; t
oget
her 1
,862
par
ticip
ants
Heal
th o
utco
mes
: mixe
d ef
fect
s fo
r phy
sical
out
com
es, m
any
diffe
rent
phy
sical
out
com
esCo
ntac
t with
ser
vice
s: G
P in
volve
men
t sho
wed
impr
oved
rete
ntio
n ra
tes
in p
atie
nts
with
hyp
erte
nsio
n, d
iabe
tes
and
schi
zoph
reni
aPa
tient
sat
isfa
ctio
n w
ith s
ervi
ce: G
P in
volve
men
t sho
wed
impr
oved
pat
ient
sat
isfac
tion
in p
atie
nts
with
dia
bete
s, s
chizo
phre
nia,
hyp
erte
nsio
n,
and
geria
tric
prob
lem
sCl
inic
al b
ehav
iour
of G
Ps: f
our s
tudi
es s
howe
d im
prov
ed c
linic
al b
ehav
iour
for G
Ps
Cost
s: m
ixed
resu
lts o
n co
st a
spec
ts; m
easu
rem
ent o
f cos
ts d
iffer
s dr
amat
ical
ly be
twee
n st
udie
s wh
ich
mak
es c
ompa
rison
impo
ssib
le
n =
n af
ter r
ando
mis
atio
n; n
a =
not a
pplic
able
; ns
= no
t sig
nific
ant;
CI =
con
fiden
ce in
terv
al; R
R =
rela
tive
risk;
GP
= ge
nera
l pra
ctiti
oner
Bosch, Faber, Voerman, Cruijsberg, Grol, Hulscher, Wensing
Quality Enhancing Interventions: Patient Care Teams
68
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