Quarterly Strategic Performance Monitoring Report Quarter ... item 9 … · Purpose of the report...

Purpose of the report To provide a strategic overview of Council's performance for Quarter 3 against the Council Strategy, Programmes and Projects currently in place and risks. The following scorecards are enclosed:

Quarterly Strategic Performance Monitoring Report

Quarter 3 (October - December 2010)

Page no Key to symbols 2 Council Strategy Aim 1 Driving value for money 3 - 4 Aim 2 Making our communities safer 5 - 6 Aim 3 Supporting communities and vulnerable people 7 - 9 Aim 4 Ensuring every child thrives and reaches his or her potential 10 - 12 Aim 5 Making transport work 13 Aim 6 Managing our environment and economy 14 - 15 Strategic Risk Register 2010 - 11 - Summary 16 - 18

Key to symbols

Key to symbols - risk

Risk rating (calculated by multiplying the Impact with the Likelihood of each risk)

The Gloucestershire Risk MatrixRisk Impact/Consequence

Likelihood 1

Insignificant 2

Minor 3

Moderate 5

Major 5

Critical Almost certain

(5) 5 10 15 20 25

Likely (4)

4 8 12 16 20

Probable (3)

3 6 9 12 15

Possible (2)

2 4 6 8 10

Rare (1)

1 2 3 4 5

Page 2 of 18 Quarterly Strategic Performance Monitoring Report 2010/11 - Qtr 3 - Annex 04/03/2011

Aim 1 - Driving value for money - Key performance Indicators monitored this quarter

Dec 10 - Actual

Dec 10 - Target

Qtr 1

Qtr 2

Qtr 3

Are we getting better?

Tolerance

Upper Tier Quartile position

Comments

BM 9 Balance GCC budget to within 0% and minus 1% of its total

-3.80 -4.00Bigger is Better

The current forecast as at the end of January 2011 is an under-spend position of £4.668 million (1.16% of the budget). This under-spend has increased due to CACD now predicting a balanced budget for 2010/11.

NI179 Value for money- total net value of on-going cash-releasing gains since start of 2008-9

30.50 30.50Bigger is Better

Days lost to sickness per FTE (exc schools) 5.91 6.37Smaller is Better

Days lost to long term absence per FTE (exc schools)

2.69 3.70Smaller is Better

Days lost to stress per FTE (exc schools) 1.49 1.55Smaller is Better

BM 5 No. of COMPLAINTS upheld by the Local Government Ombudsman


Aim 1 - Driving value for money - Improvement activitiesQtr 1 Qtr 2 Qtr 3 Comments

Total Place projects

Aim 1 - Driving value for money - Risk Qtr 2 - Risk score Qtr 3 - Risk score Comments

Failure to reconcile or balance the Council's Budget (Overspending in current year)

High 15 Moderate 12

The current forecast of the year end revenue position, as at end of December 2010, is an under-spend position of £4 million. Based on the figures as at the end of December 2010, Community and Adult Care Directorate are now predicting a balanced budget for 2010/11. However, if we continue to have significant under-delivery of on-going savings relating to the review of care packages, this will cause financial problems for 2011/12.

Public Confidence: Insufficient resources to match need and expectation

High 15 High 15

National Financial position requires very large reductions in spending within the public sector. This had been addressed in the MTFS due to be submitted to cabinet & CC in February 2011 following consultation on the orginal proposals

Damage to public confidence in Gloucestershire County Council (Public Confidence: community's expectations exceed ability to deliver

High 15 Moderate 12


2010/11ProgrammesPortfolio, Programme and Projects Management Programme

Financial Benefits

Non-Financial Benefits

Revenue Spend

Capital Spend

Quality standards

Time to completion

% Milestones complete

Risk rating

Portfolio, programme & projects management - Hot issue and achievementsHot Issues

There is slippage on milestones (minimum standards completed but not yet on website) due to the need to focus our efforts on ensuring all MTC projects particularly those starting in 2011/12 haverobust project plans in place

Achievements New Project Management software (Verto) installed Project Managers trained in how to use the system Project Managers have populated Verto with MTC project plans Portfolio Office have quality assured all information on the system and further refinements have been made Management Information presented to MTC Operational Board and this was received positively Identified shortfalls in benefits to enable these to be rectified before the start of the financial year Gained agreement and support from Directorate Risk Champions to support Corporate Risk Manager in order to improve the quality of risk assessments and managementFinance officers assigned to every MTC project and given Verto access to oversee the robustness of the plans to assess deliverability of savings Portfolio Office have supported a number of managers to improve the quality of their project plans Directorate Project Lists have proactively been completed and submitted on time and so we still have an up to date picture of all change activity Policy & Performance team have provided support in order to write the Quality and Issue minimum standards


Aim 2 Making our communities safer- Key performance Indicators monitored this quarter

Dec 10 - Actual

Dec 10 - Target

Qtr 1

Qtr 2

Qtr 3


ToleranceUpper Tier Quartile position

Comments

NI020 Assault with injury crime rate 1.14 4.30Smaller is Better

Above median (30.9.10)

NI032 Repeat incidents of domestic violence


With the introduction of a new risk assessment tool and three additional new types of referrals, more Domestic Abuse cases are now going through the Multi Agency Risk Assessment Conference (MARAC) process. GCC is working with partners through the County Domestic Abuse Board to begin to address these performance issues.

NI111.09 First time entrants to the Youth Justice System aged 10 - 17

299.00 1,205.00Smaller is Better

In Q3 we had 43 FTEs, making the total for the year so far as 179. (Please note that Q3 data has not yet been verified by the YJB). We have continued so see a reduction in the numbers. It is likely that the reduction is due to the introduction of the Community Orientated Policing (COPS) scheme.

CSD 3 (x) % continuing in alcohol treatment after initial intervention from the Independence Trust


xNI033i Arson incidents (primary fires)



xNI033ii Arson incidents (secondary fires)


Top (30.9.10)GFRS is currenently investigating trends in relation to this NI. This is not just a County problem but is being reported as an issue in other FRA's regionally.

xNI049i Number of primary fires per 100,000 population


Below median (30.9.10)

xNI049ii Number of primary fire fatalities per 100,000 population



xNI049iii Number of primary fire non-fatal casualties per 100,000 population



This has exceeded target by just 2 individuals, our rescue rate in the past quarter for older people has increased and so due to frailty these casualties are sent to hospital to be checked as a precaution.

ENV H99ai Killed and seriously injured (KSIs)


to date - Figure can change. Although this figure means we will not achieve the end of year stretched target of 180 for 2010, we are confident that the 40% national target of under 216 will be achieved.

ENV H99bi Child KSIs 7.00 13.00Smaller is Better

to date - figure can change

ENV H99ci Slight injuries 1,022.00 1,695.00Smaller is Better

Aim 2 Making our communities safer - Improvement activitiesQtr 1 Qtr 2 Qtr 3 Comments

Review of police contractCabinet have made decision to cancel police contract end March 2013 therefore action is no longer relevant.

Aim 2 Making our communities safer - Risk Qtr 1 - Risk score Qtr 2 - Risk score Qtr 3 - Risk score Comments

Changes to the current police contract by major policy developments and/or financial constraints affecting all three partners

Moderate 12 Moderate 12 Low 1


2010/11ProjectsFire & Rescue PFI ProjectCoroners Court Project

Financial Benefits


Revenue Spend

Capital Spend

Quality standards

Time to completion


Risk rating


Aim 3 Supporting communities and vulnerable people - Key Indicators monitored this quarter

Dec 10 - Actual

Dec 10 - Target

Qtr 1

Qtr 2

Qtr 3


Tolerance


Comments

NI130.09 Social care clients receiving Self Directed Support


Significant challenges continue around achieving the required transformational change towards enabling more clients to be offered self-directed support. Although the necessary processes and activities are in place, delays in implementing new review processes will result in us not achieving the national target of 30% by 31st March 2011. Many local authorities are reporting they are unlikely to reach the national target. We are currently predicting that by 31st around 15% of our social care clients will be receiving self directed support. We have already agreed with the Department ofHealth, that the under spend from our Putting People First (PPF) programme can be carried forward into 2011/12 to help progress the personalisation agenda.

NI135 Carers receiving needs assessment or review and a specific carer's service, or advice & inf.



We rely on data from The 2gether Trust to measure the number of carers receiving support. We are currently off-target for this indicator, but believe that not all carers are being counted in this data. We are working with The 2gether Trust to resolve information governance issues relating to data collation and expect to see reported performance improve during Q4.

NI136 People supported to live independently through social services (all adults)

3,214.56 3,425.00Bigger is Better


NI 136 is in the current Council Strategy as it was a designated indicator in the LAA.With the abolition of LAA targets this is no longer a priority as it is not the best measure of our overall activity and will be reviewed at the end of the year.

NI146 Adults with learning disabilities in employment


Top (30.9.10)

Performance in relation to adults with Learning Disability in employment is possibly due to outstanding reviews rather than people not being employed. We expect performance to improve as we complete the outstanding planned reviews and probably hit target by year end.

NI131 Delayed transfers of care 7.64 11.00Smaller is Better

Figures confirmed January 2011

Aim 3 Supporting communities and vulnerable people - Indicators monitored a quarter behindSep 10 - Actual Sep 10 - Target Qtr 1 Qtr 2 Tolerance Comments

NI141 Percentage of vulnerable people achieving independent living

89.08 63.65 % Variance Data reported a quarter in arrears

Aim 3 Supporting communities and vulnerable people - Annual indicators reported this quarter Dec 10 - Actual

Dec 10 - Target

Qtr 3



Comments

NI009 Use of public libraries 41.70 44.00Bigger is Better

Potentially ad hoc closures and the reduction in the relief budget may have had an adverse effect on this figure.


Aim 3 Supporting communities and vulnerable people - Improvement activitiesQtr 1 Qtr 2 Qtr 3 Comments

Refurbishment of care homes (OSJ) Work with Gloucestershire Care Providers Association to improve quality of provision and tackle performance problems

Lead the development of safeguarding arrangements for vulnerable adults

Complete the single equality scheme Deliver the Carers Strategy Action Plan

Aim 3 Supporting communities and vulnerable people - Risk Qtr 1 - Risk score Qtr 2 - Risk score Qtr 3 - Risk score Comments

Challenging financial pressures in the NHS and the Council will require tight budget and performance monitoring by all organisations.

High 25 High 25 High 15

Despite some delay in implementing the reassessment process (due to external provider) significant progress has been made in implementing the Budget Recovery Plan.

Demographic growth in these service user groups will put extra strain on available resources


Pressure remains in the system of increased demographic growth. Additional resources allocated from the NHS are likely to produce a balanced budget this year, and next year additional NHS and Council allocation will in all probability will address demographic pressure. As detail of next year's budget is yet to be finalised risk, albeit reduced, remains.

Strategic service developments that deliver on major policies such as 'Putting People First' or address population requirements will not be acceptable to local communities & members.

High 16 High 16 High 16 Work with corporate communcations continues.


2010/11Programmes and projectsPutting People FirstIntegrated Social Care & Health Delivery ProgrammeAdults Financial Recovery Project

Financial Benefits


Revenue Spend

Capital Spend

Quality standards

Time to completion


Risk rating

Putting people first - Hot issues and achievementsHot Issues

The need to manage financial pressures has required a change of emphasis to reassess and offer personal budgets to existing service users, rather than focus on new users. We now have a plan toensure that localities are provided with support to offer budgets to new users from 1 February. The new structure and pathways for reablement will be implemented as part of the Model of Care within the Integration Programme.

Achievements A comprehensive marketing and publicity campaign has been undertaken to make sure service users are aware of changes and have access to information and advise through leaflets, posters, mediaevents and Your Cirecle website A dedicated team is now in place to offer additional capacity for reassessments and support planning of service users to increase the number of IPBs offered Web-based RAS service for OP is in place A fully functional, version controlled web-site, Your Circle, is in place with regular harvesting from local and national databases and automated system for record editors to update, ensuring currency of information A programme of work with Distirct Councils, Library services, housing providers and the voluntary and independent sector is in place to inform/educate on the portal and support their work in providing information Working with providers and VCS to support their readiness for personalised services and responses in their service areas Pilot underway for alignment of local and strategic commissioning incorporating health and social care

Putting people first - High level risksThe programme has two red risks which are reviewed monthly by the Programme Manager and they are currently under control. The two risks relate to the financial position of the council and the

related impact on head count and the ability to deliver the transformation agenda. There are a number of actions documented in the risk register to manage these risks. They will be review by the PMB on 8th February 2011.

Adults financial recovery - High level risksThere are 3 high risks which relate to the Short Term Review and Assessment Team (STRAT), Business as usual reviews and Support planning team not addressing the budget forecast, the volume

of work not being achievable given the resource pressures and the measures being introduced being embedded for sustainable change


Aim 4 Ensuring every child thrives - Key performance Indicators monitored this quarterDec 10 - Actual

Dec 10 - Target

Qtr 1

Qtr 2

Qtr 3



Comments

NI053i Percentage of infants being breastfed at 6-8 weeks (breastfeeding prevalence)



This is a provisional figure for Qtr3, final figure expected end of Jan which isexpected to be higher. On track to reach target by Qtr4.

NI053ii Percentage of infants for whom breastfeeding status is recorded (breastfeeding coverage)



This is a provisional figure for Qtr3, final figure expected end of Jan. Target aheadof schedule and expected to be higher.

NI087 Secondary school persistent absence rate 3.53 4.10Smaller is Better


Persistent absence (PA) rates continue to decline in the local authority. The LA has been very successful in reducing PA from 5.2% in 2008 to 4.6% in 2009 and 3.4% in 2010. The DfE has ceased to set targets for this measure. Improving attendance overall and reducing the rate of persistent absence continues to be a priority. With the ending of national funding for dedicated advisory support from behaviour and attendance consultants, the local authority has worked with clusters of schools to ensure that the improvements continue.

NI117 16 to 18 year olds who are not in education, employment or training (NEET)


Top (30.9.10)

We currently have 544 NEET and are ahead of target. Please note that this figure reports this point in time (latest), as at December.

NI062 Stability of placements of looked after children: number of moves


Bottom (30.9.10)

NI063 Stability of placements of looked after children: length of placement



This a year to date figure (April to December 2010). Improvement from quarter 1 but focus remains on ensuring data accuracy and on implementing the Children inCare Strategy.

NI066 Looked after children cases which were reviewed within required timescales



As calculated by the Independent Reviewing Service. There is a discrepancy with Capita with indications that it is inaccurate, at 87%. Agreed action: discrepancy to be further analysed by Data Team and Quality Manager aiming for better alignment of final performance figure. Significant number of late reviews in December, due to late notification, snow and also IRO sickness. Issue of late notification has been raised in IRO annual report and feedback to Team Managers.


Aim 4 Ensuring every child thrives - Key performance Indicators monitored this quarter

Dec 10 - Actual

Dec 10 - Target

Qtr 1

Qtr 2

Qtr 3


Tolerance


Comments

NI059 Percentage of Initial assessments for children's social care carried out < 7 working days



Data is from Capita One so data accuracy warning applies. Performance is behind target across all teams due to staffing pressures including adverse weather conditions and continued demand in certain areas (Gloucester). The smaller teams (Stroud and Forest of Dean) performance is affected when there is sickness and annual leave as they have limited capacity to respond to demand. Work underway focussing on understanding the factors contributable to high demand and ensuring our activities are focussed on the children who have most need for specialised and acute services.

NI064 Child protection plans lasting 2 years or more



This figure is a year-to-date figure (April-December). It represents 39 CYP ceasing to be the subject of a Child Protection Plan after two years, out of 491 total children ceasing to be subject of a Child Protection Plan in the year. Data comes from the Capita One system. As of January, there are 8 children who have been subject to CP for 2 years or more (Safeguarding Unit data), a decrease from 14 in December (according to Capita). Further investigation is underway. Ongoing auditing work continues to identify ways for targeted interventions. Further investigation is underway.

NI065 Children becoming the subject of a Child Protection Plan for a second or subsequent time

21.40 12.50Plan is Best

An audit took place to look at this performance. Emerging themes are about quality of practice and the plan. There is no evidence as yet that children are inappropriately on a plan for a 2nd or subsequent time. There are actions to support improved practice as part of the Right First Time programme

NI067 Percentage of child protection cases which were reviewed within required timescales


Bottom (30.9.10)

Consistently better performance through Quarters 1-3 compared to previous year and 97% equates to 5 late reviews (161/166 within timescale). This was due to capacity when one Chair on sick leave. New team "duty" rota implemented to help with contingency/business continuity in this area.

CYP32 Percentage of children with initial child protection conferences within 15 days of s47


44/46 within timescale. Only two ICPC's not within timescale and due to reduced capacity when a Chair off sick.


Aim 4 Ensuring every child thrives - Annual Indicators reported this quarterLatest - Actual

Mar 11 Target

Latest performance


Tolerance Comments

NI058 Emotional and behavioural health of looked after children


The average score has shown a 2 point increase this quarter to 16 and is due to the number of scores that have been received in the high risk category. However, current results only relate to half of the looked after children cohort. Monitoring will now be taking place on a monthly basis to ensure a high level of returns by the year end.

NI092 Narrowing the gap - lowest achieving 20% the Early Yrs Foundation Stage Profile vs the rest


The Early Years Foundation Stage Profile (EYFSP) attainment %age for Gloucestershire for Super Output Areas is now available and continues to improve. This uses NI 72 by 30% SOAs. Outcomes improve year on year from 2008 in Personal, Social and Emotional Development (PSED), Communication, Language and Literact Development (CLLD) and both PSED and CLLD. This is evidence that despite the gap not narrowing overall in 2010, attainment in the more deprived areas in Gloucestershire is improving. Closing the gaps in attainment and achievement is a high priority for the local authority and related activities are documented in the education action card.

NI099 Children in care reaching level 4 in English at Key Stage 2


Provisional data for 2009/10 academic year. Percentage attaining level 4 - 71% made 2 levels of progress.

NI100 Looked after children reaching level 4 in mathematics at Key Stage 2


Provisional data for 2009/1071 % moved up 2 levels

NI101 Looked after children achieving 5 A*-C GCSEs (or equivalent) at KS 4 (with English and Maths)


Provisional data for 2009/10 academic year

LI 04 Added value score for Looked After Children from KS1 to KS2


Provisional data, validated data available in Q4 2 levels of progress from KS1 - KS2 in English and Maths

Aim 4 Ensuring every child thrives - Risk Qtr 1 - Risk score Qtr 2 - Risk score Qtr 3 - Risk score Comments

Failure to minimise the negative impact of economic downturn on outcomes for Children and Young People in Gloucestershire.

Moderate 12 Moderate 12 Moderate 12

This year's potential NEET young people have been identified and are being worked with closely. The Child Poverty Working Group provides strategic direction to the child poverty related work of a range of partners, with a particular focus on identifying the impact of targeted actions on outcomes for CYP.

Risk of system, processes and GCC services failing to respond appropriately to reduce the risk of children being seriously harmed or killed


Quality of practice issues still remain and do impact upon our ability to reduce the risk of harm to children and young people. Mitigating actions have been identified in the Right First Time Improvement Programme and are being picked up in the post inspection action plan.


Aim 5 Making transport work - Key performance Indicators monitored this quarter

Dec 10 - ActualDec 10 - Target

Qtr 1

Qtr 2

Qtr 3

Are we getting better? Tolerance Upper Tier Quartile position Comments

NI175 Access to services and facilities by public transport, walking and cycling

92.00 88.00 Bigger is Better

Aim 5 Making transport work - Improvement activitiesQtr 1 Qtr 2 Qtr 3 Comments

Highways Capital Programme

WE are now aware of the capital allocations for the next two years. An analysis of the funding levels is beiing undertaken to assess what projects and in which areas are achievable. The current plan includes £500K as match funding for Community Offer outcomes

Aim 5 Making transport work - Risk Qtr 1 - Risk score Qtr 2 - Risk score Qtr 3 - Risk score Comments

Exceptional weather including climate change leading to accelerated deterioration in road condition

Moderate 8 Moderate 8 High 16

According to the MET office this December was the coldest December on record. The severe low temperatures will have had a negative impact on the current network condition leading to a potential increase in defects being identified in the coming months. Further cold weather, as predicted for February, will add to this potential network deterioration.


Aim 6 Managing our environment and economy - Key performance Indicators this quarter

Dec 10 - Actual

Dec 10 - Target

Qtr 1

Qtr 2

Qtr 3


Tolerance


Comments

NI191 Residual household waste per household 407.33 458.00Smaller is Better

NI192 Percentage of household waste sent for reuse, recycling and composting


Top (30.9.10)

Recycling and composting performance is on target this quarter but it is very likely that wewill be 3% off target by the end of the year. Despite a tremendous amount of effort by district partners to deliver the step changes needed to meet the target, the delays experienced by a number of districts means we will be unable to meet the recycling and composting target set this year.

Aim 6 Managing our environment and economy - Indicator reporting with a delayLatest Actual Target Source Date Tolerance Comments

NI151 Overall employment rate (working-age)

75.70 82.10 30/06/2010 Bigger is BetterThis data covers the period from July 2009 to June 2010 and includes % of people in employment aged between 16-64 .

Aim 6 Managing our environment and economy - Indicators awaiting baselineLatest actual Source Date Tolerance Comments

NI186 Per capita reduction in CO2 emissions in the LA area

5.30 31/03/2009 Bigger is Better

There is a two year delay in data for this indicator being released therefore the 7.8% target figure relates to the percentage change between 2005 and 2009 calendar years. For LAA purposes we will use the data released in 2010, 2011 and 2012. (Target of 6.9 tonnes CO2 per capita)

Aim 6 Managing our environment and economy - Improvement activitiesQtr 1 Qtr 2 Qtr 3 Comments

Flood alleviation programme Economic Task Force action plan

Aim 6 Managing our environment and economy - Risk Qtr 1 - Risk score

Qtr 2 - Risk score

Qtr 3 - Risk score

Comments

Despite measures introduced, recession has severe, impact on residents and businesses of Gloucestershire

Moderate 12

Moderate 12

Moderate 12

Gloucestershire is poorly positioned to grow its economy at the end of the recession

Moderate 8

Moderate 8

Moderate 8

Failure to address requirements of Carbon Reduction Commitment Energy Efficiency scheme


Changes to scheme have increased financial liability to an estimated £0.7m pa, with £0.42m for schools emissions, which we cannot as yet pass on. Lobbying Government to secure powers to do so. Ongoing work to minimise emissions and hence liability, and to ensure compliance with the scheme through best practice networks. Emissions reduction programme to Cabinet 06.04.11.

Waste minimisation and changing behaviour programmes do not generate sufficient participation to deliver the Strategy targets

Low 4 Low 4 Low 4

Lower levels of funding will reduce the ability to deliver significant improvements to the transport network

Moderate 12

High 16Moderate

12

Failure to develop sufficient resilience measures to ensure service continuity and protection of vulnerable service users

High 16 High 16 High 16Corporate Adaptation Strategy in development for 2010/11 to Cabinet 06.04.11. Loss of LAA target under NI 188 may impact on Glos-wide approach. GCC on track to achieve Level 3.


2010/11ProjectsResidual waste PFI project

Financial Benefits


Revenue Spend

Capital Spend

Quality standards

Time to completion


Risk rating

Residual waste PFI - Hot issues and achievementsHot Issues

Currently strategic review is being undertaken of the project and this will report to cabinet on 16.03.11

Residual waste PFI - High level risksFailure to deliver a signed contract to treat residual waste.

Planning approval could delay the introduction of the facilities Affordability is dependant on bank finance Bidders' confidence is a key issue because there are a number of waste projects in procurementLoss of PFI credits


Ref RiskInherent

RiskResidual

Risk Direction of Travel Comments

SRR1: Financial1.1 Failure to reconcile or balance the Council's Budget (Overspending in current year)

25 5

Budget position monitored and reported regularly to Cabinet and Scrutiny. All Directorates now reporting underspends, and an overall underspend of over £4m now forecast (end of December figures). CACD now forecasting a balanced budget position which is supported by senior CACD officers and Finance

1.2 Failure to reconcile or balance the Council's Budget (Overspending in future years)

25 20

Although robust programme management and financial management arrangements are established to be operational during 2011/12, the level of savings required in the year of excess of £30m, together with on-going budget pressures, mean that this must remain a very high risk. On-going monitoring must focus on the progress on individual MtC projects, but also on the overall financial position within each Directorate, to ensure that MtC progress is not reported in isolation of the wider picture. Finance will work closely with the Programme Office and MtC Operational Board to ensure effective overall reporting.

1.3 Disruption of financial plans arising from measures taken by government (future planning, communications) 16 12 In year grant reductions made for the first time increase the risk in this area since could be repeated without warning.1.4 Failure to manage Financial allocations effectively eg. Financial Mismanagement 15 6 Risks in this area increase at times of significant downsizing.1.5 Failure of financial systems 20 101.6 Public Confidence: Insufficient resources to match need and expectation

20 15National Financial position requires very large reductions in spending within the public sector. This had been addressed in the MTFS due to be submitted to cabinet & CC in February 2011 following consultation on the orginal proposals

SRR2: Governance2.1 Failure of good governance, particularly strategic relationship with Leader and Cabinet (non compliance with 5 key principles

of good governance) 15 10

SRR3: Partnerships3.1 Strategic Partnerships - Key partners don't engage or deliver shared business objectives 20 93.2 Failure of key partner (risk to be reviewed)

SRR4: Inspection Judgements4.1 Major service failure 15 12

SRR5: Information Security5.1 Information security failure - that GCC information gets into the wrong hands 20 12

Strategic Risk Register 2010-2011


SRR6: Programmes6.1 Failing to deliver the expected benefits/outcomes from the major transformation programmes (due to insufficient resourcing

and/or ineffective decision-making and/or non-application of new approach) 16 9

Impact of corporate redundancies leads to a lack of resource and creates delays in transformation through loss of skills and experience within the PPF Programme 25 20

Reviewed at the PMB 8/2/11

The Directorate and overall County Council financial position could have a significant impact on decisions made within the PPF Programme 20 16

Reviewed at the PMB 8/2/11

The STRAT and Support Planning Team measures won't address the budget forecast 16 16 Increased the rating and made specific reference to STRAT in the controlsThe volume of work required to recover the budget position is not achievable due to resource pressures and slippage within the allowed timescales 20 16

Increased the rating and added a comment for the period

The measures taken won't be embedded sufficiently to deliver sustainable change 20 16 Increase the rating and confirmed the risk owners

SRR7: Employee Relations7.1 Employee relations collapses eg. Strike 8 6 Positive local action taken but the risk remains strongly affected by national circumstances.

SRR8: Capacity8.1 Capacity: Change overload on staff and organisation

6 6This has increased slightly due to the combination of achieving MTC targets and the remodelling of the organisation. This will remain higher until detailed plans are in place and we fully understand the skills requirements etc.

8.2 Capacity: Loss of critical expertise 4 4 No change from previous quarter. The council still retains the capacity to address short to medium term shortages of expertise.

SRR9: Infrastructure9.1 Asset management planning (Accommodation strategy) 12 89.2 Capital Programme 12 89.3 Maintenance programme 12 89.4 Insurance Valuation Programme 12 89.5 Capital receipts / disposal programme 12 89.6 Loss of ICT component of infrastructure

20 16Announcement of closure of Hucclecote Curriculum Centre means loss of ICT recovery centre perhaps as early as April 2011. Residual impact has therefore been increased from 3 to 4 and this is now a high risk.

9.7 Failure to deliver the right services 20 99.8 Failure to assess the technology, security, continuity & regulatory risks to IT 20 99.9 Unauthorised use, disclosure, modification, damage or loss of data from breach of ICT security 20 129.10 Loss of data during input, update & storage 20 9


SRR10: Public Confidence10.1 Damage to public confidence in Gloucestershire County Council (Public Confidence: community's expectations exceed

ability to deliver 20 12

Specific RisksSRR11: Safeguarding

11.1 Failure to protect vulnerable adults in Gloucestershire

20 10

Risk remains moderate. Gloucestershire Safeguarding Adults Board (GSAB) Risk Register is being developed, and the management process aligned with the agreed partnership risk framework is being established. A 3-year Business Plan and Performance Dashboard is in place and are both actively monitored and reviewed by the GSAB. We need to ensure we are aware of and address any dis-investement from the support activity to the Safeguarding Board. (13/1/11)

11.2 Failure of our systems/procedures and services to reduce harm to children and young people 20 15 Mitigating actions have been identified in the Safeguarding Improvement Programme, and are being monitored and revised on an ongoing basis by the CYPD DMT.

SRR12: Waste12.1 Partners do not agree to joint working

25 16Some partners are discussing delaying the timeline for introduction of the partnership. Programme Board is discussing actions to keep the programme on track and a further report due to Cabinet in March 2011.

12.2 Risk of not delivering a sustainable waste solution for residual waste following removal of PFI credits 25 25 Awaiting decision on strategic review

SRR13: Climate Change13.1 Fail to address requirements of carbon reduction commitment energy efficiency scheme

20 15

Changes to scheme have increased financial liability to an estimated £0.7m pa, with £0.42m for schools emissions, which we cannot as yet pass on. Lobbying Government to secure powers to do so. Ongoing work to minimise emissions and hence liability, and to ensure compliance with the scheme through best practice networks. Emissions reduction programme to Cabinet 06.04.11.

13.2 Failure to develop sufficient resilience measures to ensure service continuity and protection of vulnerable service users20 16

Corporate Adaptation Strategy in development for 2010/11 to Cabinet 06.04.11. Loss of LAA target under NI 188 may impact on Glos-wide approach. GCC on track to achieve Level 3.


ANNEX Q3 Final Revised 22211Q3 scorecards only 16.2.10SRR 2010-2011 Q3 for PB

SRR 2010-2011

Quarterly Strategic Performance Monitoring Report Quarter ... item 9 … · Purpose of the report...

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