Quarterly Report - CRCOG...Quarterly Report July—September 2017 5 Partner Activity Trides added 7...

Quarterly Report

July—September 2017

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Quarterly Report July—September 2017

Quarterly Report


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CTrides.com

1-877- CTrides (287-4337)

[email protected]

A Service of the Connecticut Department of Transportation

mailto:[email protected]

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CTrides: Quarter 3 Marketing Activity Summary

July - September 2017

CTrides developed its entire FY ‘18 event marketing plan during the third quarter of 2017, while continuing to use media to reinforce the Reboot Your Commute campaign that CTrides developed and executed during FY ‘17. A “bridge” media strategy was developed for Q3 that included:

• Billboards along all major thoroughfares in Hartford, New Haven, Waterbury, Bridgeport (Stamford did not have inventory)

• Broadcast/Cable • Radio, specifically:

• iHeart Radio CT (over a dozen stations) • Bomba Spanish Language

This plan was different than in years past when no media was placed during the generally quieter Q3 summer months. However, after strategizing, it was decided that there was value during these months, especially in August as people get back into a more regular routine and are in the mindset of changing their behavior. It was concluded that this could be the ideal time to get people to think differently and Reboot Their Commute.

After reviewing FY ‘17, CTrides developed its FY ‘18 event calendar featuring these key marketing campaigns:

• College Month (September) • Kick Off Your Commute (Oct. - Nov.) • March Madness (March) • Transportation Showcase (March) • Earth Week (April) • CTrides Week (May)

CTrides College Month College Month was extremely successful this year with extra focus on participating in orientations and welcome fairs. This focus resulted in increased engagement with students and faculty at Connecticut colleges and universities to discuss the various alternate commute options unique to each location. This extremely targeted marketing campaign featured creative geared toward a younger audience (samples at right). CTrides also executed an employer-targeted communication to inform key faculty at the schools of

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College Month.

To leverage the new U-Pass CT launched in August to a number of these institutions, CTrides took the opportunity to create materials branded specifically to U-Pass schools. The launch of the U-Pass was a perfect tie-in to College Month and created an overwhelmingly positive marketing push as we engaged with students. Both generic and College Month branded U-Pass materials were created.

As part of the College Month tracking, four awards were handed out in the following categories:

• Most Trips Tracked: Yale University • Most Pledges: University of New Haven • Most Activities: Norwalk Community

College • Most Engagement: St. Vincent’s College

Final stats for the month are as follows: • Pledges: 691 • Participating Partner Events: 47 • Schools Participated: 23

Trophies were handed to the four major winners with certificates given to the rest of the schools that participated.

Miscellaneous Outside of College Month, CTrides developed and executed new creative for it’s major Q4 campaign, Kick Off Your Commute. Intended to tie into football season, this provided a creative platform to retarget people who may have already experienced previous mode-change messaging.

CTrides was also featured on iHeart Radio’s Community Connections, a public service show airing on Sundays. This was a value-add interview as part of the aforementioned media purchase.

CTrides also secured additional promotional items for Q3 and Q4 to aid in outreach efforts. efforts, as well as executed a number of specific event related items tied into Try-It events being carried out by the outreach team connected directly to a shift in commuting habits.

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Partner Activity

CTrides added 7 new partners this quarter:

• Waste Management • United Bank • Porter & Chester (Branford) • University of Saint Joseph - School of Pharmacy • Asnuntuck Community College • Connecticut Mental Health Center • St. Vincent’s College

Total number of CTrides employer participants, stakeholders and communi-ty participants is now 239.

The team also recognized its Partners of the Month for their commitment in offering employees various commuter benefits.

• United Bank—With a planned office move from Glastonbury to Down-town Hartford, UB dedicated efforts to shift employees toward mass transit and carpooling to ease the location transition. UB held multiple informational and educational events at both Glastonbury offices to inform their employees about alternate commuting methods prior to the move, and they offered the Commuter Tax Benefit to encourage employees to change their commute

• St. Vincent’s College - This new university partner recognized the need to have students, staff and faculty embrace transportation options. Increased communications and events targeted to put a focus on in-creased transit usage and carpooling included presentation/outreach event for New Student Orientation; College Month Participation and winner for most engaged organization; and a Try-It day Outreach in part-nership with CTrides and Greater Bridgeport Trans-it with incentive of a free day of transit passes.

The CTrides Outreach Team held 194 Worksite Meetings and 114 Commuter Events with our worksite partners during Q3. The total number of employer partici-pants, stakeholders and community par-ticipants rose to 239.

This quarter’s worksite activity, segment-ed by region, can be found on the follow-ing pages. A complete list of program or-ganizations/stakeholders is in Appendix A.

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Regional Worksite Highlights

Western CT includes Litchfield, Housatonic, Bridgeport & Stamford regions

Highlights

Sacred Heart University - Initial meeting with employee who handles commuter students on campus

Center for Latino Progress - Discussion panel on new CTtransit service between Hartford and Storrs

Datto Inc. - Provided their workforce with transportation options that focused on the their health

UConn (Stamford) - Worked with new students on transportation options, including those students new to living downtown

Northwestern CT Community College - Focused on carpooling with limited transit options at Winsted campus

People's United Bank - Formed event around Shore Line East information, WageWorks subsidy, and ERH Program; several SLE pass holders interested in ERH program and able to create SLE Try-It day

St. Vincent's College - Joint effort with GBT to promote bus use to students for school on a bus line; GBT provided 1-day trial pass to use during Try-It week

Porter & Chester (Waterbury) - First event with school; strong interest on carpools, transit, and NuRide

Crunch Fitness - Outreach events held for staff and members to facility on Norwalk transit lines

ASML - Presentation to green committee; survey; vanpool event; zip code map

Eastern Accounts - Vanpool presentation to management team

Events

• Albertus Magnus

• ASML, Inc.

• Bridgeport Public Schools

• Capital Community College

• Center for Latino Progress

• Connecticut Mental Health Center

• Crunch Fitness

• CTtransit

• Datto, Inc.

• Eastern Account System, Inc.

• Greater Waterbury YMCA

• Housatonic Community College

• Naugatuck Valley Community College (Danbury)

• Naugatuck Valley Community College (Waterbury)

• Northwestern CT Community College

• Norwalk Community Technical College

• Paier College of Art

• People's United Bank

• Porter and Chester Institute (Stratford)

• Porter and Chester Institute (Waterbury)

• Southwest Community Health Center

• St. Vincent's College

• Stone Academy (Waterbury)

• Three Rivers Community College

• UConn (Stamford)

• UConn (Waterbury)

• University of Bridgeport

• University of New Haven

Meetings

• Albertus Magnus

• ASML, Inc.

• Bigelow Tea

• Bridgeport Public Schools

• Cartus


• City of Bridgeport

• City of Norwalk

• City of Waterbury

• Crunch Fitness

• CTtransit

• Eastern Account System, Inc.

• Genworth

• Global Steering Systems

• Greater Bridgeport Transit

• Greater Waterbury YMCA

• Greenwich Woods Rehabilitation & Health Center

• HARTransit

• Housatonic Community College

• Marcus Partners Mgmt.

• Naugatuck Valley Community College (Danbury)

• Naugatuck Valley Community College (Waterbury)

• Naugatuck Valley Council of Governments

• North East Transportation Co

• Northwest Hills COG

• Northwestern CT Community College

• Norwalk Community Technical College

• People's United Bank

• PEP - Lacey Manufacturing

• Porter and Chester Institute (Stratford)

• Porter and Chester Institute (Waterbury)

• Praxair, Inc

• Sacred Heart University

• Southwest Community Health Center

• St. Mary's Hospital

• St. Vincent's College

• St. Vincent's Medical Center

• Stone Academy (Waterbury)

• The Kennedy Center, Inc.

• Three Rivers Community College

• Towne Nursing Staff, Inc.

• UConn (Stamford)

• UConn (Waterbury)


• vRide

• Waterbury Hospital

• Western Connecticut State University

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Southern CT includes Middlesex, New Haven & coastal regions

Highlights Connecticut Mental Health Cen-ter - Held first two events - gener-ated multiple Ridematching & Re-wards sign-ups

Wesleyan University - 15 students took MAT to Wadsworth Falls to hike the Blue Blazed trail; stu-dents registered in advance for NuRide, purchased tickets in ad-vance at the office of sustainabil-ity, and met at MAT bus stop to begin event

Southern Connecticut State Uni-versity - Worked with Office of Sustainability to coordinate Try-It events; sustainable Commute Try-It promotions were also incorpo-rated into events in September; working with Sustainability intern to distribute Ridematching & Re-ward and U-Pass info. in parking garages

University of New Haven - New student orientation yielded 129 students signed up for NuRide

Electric Boat - Committed to hold-ing two events per month and conduct a commuter survey

3PL - Will be subsidizing a vanpool to retain employees from the Mil-ford location

Porter & Chester (Branford) - Conducted successful new meeting; identified ETC; sched-uled ongoing events; holding ses-sions during student career train-ing

Events


• Eastern Connecticut State

University

• Electric Boat

• Job Corps New Haven


• Porter & Chester Institute (Branford)

• Southern Connecticut State University


• Wesleyan University

• Yale University

Meetings

• 3PL Worldwide

• City of New Haven

• Connecticut College


• Connecticut Water

• Eastern Connecticut State University

• Electric Boat

• GoNHGO

• Job Corps New Haven

• Middlesex Hospital


• Porter & Chester Institute (Branford)

• South Central Regional Council of Governments

• Southern Connecticut State University

• Stone Academy (West Haven)

• The Kennedy Center, Inc, Woodbridge


• vRide

• Wesleyan University

• Yale University


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Eastern CT includes the Hartford, North and Central regions of Connecticut

Highlights

Waste Management - Tabling event

at Windsor campus; employees at

this location are younger and are

interested in mode shift and mass

transit options in Windsor area

United Bank - Presented with BRI

(commuter tax benefit company) to

discuss options for the employees

moving from Glastonbury offices to

Goodwin Building in downtown

Hartford

Transportation Day (Hartford Adult

Ed.) - Tabled with CTtransit to aid

Hartford Adult Education center to

learn about the commuter rewards

program they can utilize as many

students use mass transit every day

Central Connecticut State University

- Six U-Pass focused events at

student orientations with CTfastrak

and CTtransit focused on new and

transfer students; educated on

available services for U-Pass use

Events • Aetna

• Albertus Magnus

• Asnuntuck Community College



• Central CT State University

• City of New Britain

• Connecticare

• Connecticut Children's Medical

Center

• Hartford Adult Education Center

• IRS

• Job Corps (Hartford)

• MassMutual

• The Hartford

• Trinity College

• UConn (Hartford)

• UConn Health Center

• United Bank


• University of Hartford

• University of Saint Joseph

• University of St. Joseph School of

Pharmacy

• Veterans Affairs Connecticut

Healthcare System (Newington)

• Waste Management

Meetings • Advance Auto Parts

• Aetna

• Albertus Magnus

• Asnuntuck Community College

• Avon Health Center



• Central Connecticut Chambers of

Commerce

• Central CT State University

• City of New Britain

• Connecticare

• Connecticut Children's Medical

Center

• Connecticut Department of Energy

and Environmental Protection

(New Britain)

• Connecticut Innovations

• Connecticut Spring and Stamping

• Goodwin College

• Hartford Adult Education Center

• Hartford Steam Boiler

• Henkel Corporation

• Homegoods Distribution

• Hospital for Special Care

• IRS

• Jackson Laboratory

• Job Corps (Hartford)

• Manchester Community College

• Mansfield Nursing and Rehab

Center

• MassMutual

• Quinebaug Valley Community

College

• Shipman & Goodwin

• Stone Academy (East Hartford)

• Sun Life Financial

• The Hartford

• Trinity College

• Triumph

• UConn (Hartford)

• UConn Health Center

• UConn (Storrs)

• United Bank

• University of Saint Joseph

• University of St. Joseph School of

Pharmacy

• Voya

• Waste Management

• West Hartford Health and Rehab


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2nd Quarter 2015

Emergency Ride Home

Program Update

Expenditures for the new Emergency Ride Home program (launched in January 2017) for the third quarter:

Total ride costs: $142.17 (0 ride > $100)

Modes: 4 on-demand ride service, 1 taxi

One follow-up survey netted an overall experience of 5 out of 5.

53 Organizations registered 5 during the third quarter

Customer Service Details:

• 5,302 Total Inquiries into CTrides

1,908 inbound calls 9 inquiries about available disabled services 1 bilingual inquiries

Responded to 2,856 email inquiries Great or OK rating on 90% of emails

254 marketing/informational outbound calls

Facilitated 284 live online & 78 SMS chats 4.9 out of 5 (best) avg. rating on all chats

• Provided 5 Emergency Rides Home to 1 vanpool rider, 4 express bus riders

• Distributed 63 trial bus passes to commuters meeting the program’s Trial Ride criteria.

• A follow-up survey for the quarter showed 7 used the pass (11 did not), all 7 will continue to use transit and 6 out of the 7 rated the service either 4 or 5 out of 5.

3rd Quarter 2017

► 1,908— Inbound Calls

► 2,856— Email Inquiries

► 254— Outbound Calls

► 284— Online Chats

Customer feedback:

“Very nice lady helped me understand the process, Vickie was amazing. Thank you so much for all your help! I look

forward to commuting in CT!”

“A very helpful person by the name of Cindy assisted me in finding out about bus fares and called the bus station on my behalf. I got all the information I needed the most

and am grateful for the support given!”

“I just had to write after speaking with one of the custom-er service reps, her name is Vickie. She was the absolute

best. My daughter needed transportation from Mid-dletown to UConn Storrs, my head has been spinning over

this until I spoke with Vickie. She helped me out with so much information that I am forever grateful. Please re-ward this woman for excellent customer service, we do

not see that too often anymore.”

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Telework Marketing & Activities

The main focus of CTrides Telework for 2017 Q3 involved analyzing data obtained from a survey executed during Q2 and using that survey input to develop and execute a focus group. The purpose of these activities is to gain valuable insights into how teleworking has evolved over time, which will subsequently allow CTrides to market the program in a more targeted, and effective manner.

Through a collaborative effort with the Connecticut Society for Human Resource Management (SHRM) and the CTrides’ database, there were 104 survey respondents (results seen above). Some of the key data gained from the survey included: 1) a nearly 50/50 split in regards to which companies offered a telework program and which did not. 2) most of the respondents (80%) were not aware of the services provided by the Connecticut Department of Transportation through the CTrides Telework program. These findings will be leveraged to better understand our market reach and breadth.

Following this initial analysis, 14 of the respondents volunteered to take part in the focus group. Connecticut-based GreatBlue Research was brought on board to help facilitate the focus group. First, the goal was established - to determine the telework needs of Connecticut organizations and how CTrides can better assist with those needs. The target participant was then established - C-Suite Level employees or Human Resource Managers who are involved in implementing or facilitating telework programs. Recruiting efforts yielded 12 ideal candidates, from a variety of backgrounds, to participate in the focus group. All participants were involved in their specific organizations’ telework programs, or acting as a consultant within HR departments to establish/refine telework programs. CTrides, in conjunction with consultants from GreatBlue developed a question guide best suited to capture relevant information.

Miscellaneous

CTrides also met with the president and leadership team of PEZ Candy Inc. (Orange, CT) as they are exploring the option of implementing a new telework program. CTrides provided the group with sample policies and procedures that would be relevant to their issues/needs. Additionally, CTrides met with ExecuNet (Norwalk, CT) who is looking to develop telework policies. State Education Resource Center (SERC), an organization that CTrides works with on a consistent basis, also met with CTrides for guidance on policy development and ongoing HR consultation.

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CTrides Ridematching & Rewards Program

CTrides added 1,648 new members to the Ridematch & Rewards program in the third quarter of 2017.

The increase in membership reflects the results of focused marketing and outreach efforts, as well as a number of raffles, sponsored and administered through the program vendor NuRide. The major third quarter raffles included The Coolest Cooler, Apple TV, and Xbox One. CTrides featured these prominently on the website and social channels, which resulted in these being the most redeemed rewards of the quarter. The majority of raffle winners came from organizations working with CTrides including Travelers, The Hartford, Yale-New Haven Hospital, Department of Energy & Environmental Protection, Purdue Pharma and the Connecticut Department of Education.

Fourth quarter planning includes the rollout of the “white label” branding of the webpage and app. Currently branded as NuRide, the plan is to extend the CTrides brand for closer association of the Ridematching and rewards. A draft version of the app and website design have been developed to coincide with CTrides branding and remove the third-party confusion.

Additional features and updates are detailed below: v 9.7.1 through v 9.9.0 (iOS v 1.7.1 - v 1.9.0):

• New organizational challenge event module for iOS and web allows for the quick creation of special events tied into any of the Ridematch & Reward features; CTrides will use for CTrides Week in May

• Enabled Under Armour Trip syncing; Strava syncing • Aggressively developing Android app for Q4 release in order to allow ALL users to download (losing about

half of users by only having iOS app available) • Recurring trips now OPT-IN, so any inactive users with recurring trips setup will have to agree to continue

tracking trips; this will allow for even closer data accuracy • System now records carpool trips that members “forgot” to track

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Appendix A: Partner List

1. 3M Purification

2. 3PL Worldwide

3. 9 Town Transit

4. Advance Auto Parts

5. AECOM

6. Aetna

7. Albertus Magnus

8. Alexion Pharmaceuticals

9. Amazon Sorting Center (Wallingford)

10. ARGA Investment Management

11. ASML, Inc.

12. Asnuntuck Community College

13. Avon Health Center

14. Bigelow Tea

15. Bikeport Co-Op

16. BikewalkCT

17. BLT Management, LLC

18. Branford Hall (Branford)

19. Bridgeport Public Schools

20. Building & Land Technology

21. Capital Community College

22. Cartus

23. Center for Latino Progress

24. Central Connecticut Chambers of

Commerce

25. Central CT State University

26. Chabaso Bakery, Inc

27. Cigna

28. City of Bridgeport

29. City of Danbury

30. City of Meriden

31. City of New Britain

32. City of New Haven

33. City of Stamford

34. City of Waterbury

35. City of Waterbury - Public Works

36. City of Waterbury - Public Health

37. Community Health Center of New

London

38. Connecticare

39. Connecticut Children’s Medical

Center

40. Connecticut College

41. Connecticut Department of Energy


(Hartford)

42. Connecticut Department of Energy


(New Britain)

43. Connecticut Department of Labor

44. Connecticut Department of

Transportation

45. Connecticut Innovations

46. Connecticut Mental Health Center

47. Connecticut National Guard

48. Connecticut Probate Court

49. Connecticut Spring and Stamping

50. Connecticut State Insurance

Department

51. Connecticut Valley Hospital

52. Connecticut Water

53. Continuum of Care Inc.

54. CT Department of Labor

55. CTtransit

56. CTfastrak

57. Datto, Inc.

58. Department of Administrative

Services

59. Department of Economic and

Community Development

60. Department of Emergency Services

& Public Protection

61. Department of Rehabilitation

Services

62. Department of Revenue Services

63. Department of Social Service

(Hartford)

64. Diageo, Inc.

65. Duncaster Retirement Community

66. Eastern Account System, Inc.

67. Eastern Accounts System (Danbury)

68. Eastern Connecticut State University

69. Eastern Connecticut Transportation

Consortium

70. Eastern Workforce Investment

Board

71. Electric Boat

72. Empire State Realty Trust

73. Enterprise Holdings

74. Excel Partners

75. ExecuNet

76. Fairfield University

77. Foxwoods Resort and Casino

78. Fusco Corporation

79. Gateway Community College

80. Gaylord Specialty Healthcare

81. Global Steering Systems

82. GoNHGO

As of Q3 2017, there are more than 200 businesses, agencies and municipalities working with CTrides

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83. Goodwill of Western & Northern CT

84. Goodwin College

85. Greater Bridgeport Transit

86. Greater New Haven Chamber of

Commerce

87. Greater Norwalk Chamber of

Commerce

88. Greater Waterbury YMCA

89. Greenwich Board of Education

90. Greenwich Chamber of Commerce

91. Hartford Adult Education Center

92. Hartford Foundation

for Public

Giving

93. Hartford Hospital

94. Hartford Steam Boiler

95. HARTransit

96. Henkel Corporation

97. Hispanic Advisory

Council of Greater

Stamford (HACGS)

98. Homegoods Distribu-

tion

99. Homes For the Brave

100. Hospital for Special

Care

101. Housatonic Community

College

102. IFG Companies (Guilford Specialty

Group)

103. IRS

104. Jackson Laboratory

105. Job Corps (Hartford)

106. Job Corps (New Haven)

107. Jones Lang Lasalle Americas

108. JP Svendsen Insurance Agency

109. Kaman

110. Key Bank (New Haven)

111. Kimberly Hall Healthcare

112. Knights of Columbus

113. Konica Minolta Business Solutions

114. Law offices of John Andreini

115. Lawrence + Memorial Hospital

116. Lincoln Life Insurance/Freemont

Group Management

117. Lockheed Martin

118. Lower Connecticut River Valley

Council of Governments

119. Macy’s Logistics & Operations

120. Manchester Community College

121. Marcus Partners Mgmt.

122. MassMutual

123. Medtronic

124. Middlesex Community College

125. Middlesex Community College

(Meriden)

126. Middlesex Hospital

127. Middlesex Hospital Shoreline Medi-

cal Center

128. Middletown Area Transit

129. Milford Transit District

130. Mitchell College

131. Mohegan Sun Casino

132. Mystic Marriott Hotel & Spa

133. Naugatuck Valley Community

College (Danbury)

134. Naugatuck Valley Community

College (Waterbury)

135. Naugatuck Valley Council of

Governments

136. Naval Submarine Base New London

137. Naval Undersea Warfare Center

Division

138. New Britain CT Works Center

139. New Britain Downtown District

140. North East Transportation Co.

141. Northeastern Connecticut Chambers

of Commerce

142. Northwest Hills COG

143. Northwestern CT Community

College

144. Norwalk Community Technical

College

145. Norwalk Housing Authority

146. Norwalk Transit

147. NWCC Center for Workforce

Development

148. Office of the Attorney General

149. Office of the Secretary of the State

150. Office of the State Comptroller

151. Oracle Corporation

152. Paier College of Art

153. Paradigm Property Management

154. People Friendly Stamford

155. People’s United Bank

156. PEP - Lacey Manufacturing

157. Pitney Bowes (Danbury)

158. Porter & Chester Institute (Branford)

159. Porter and Chester Institute

(Stratford)

160. Porter and Chester Institute

(Waterbury)

161. Pratt & Whitney (Middletown)

162. Pratt and Whitney

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163. ProHealth Physicians

164. Prudential (Hartford)

165. Prudential (Shelton)

166. Quinebaug Valley Community

College

167. Quinnipiac University

168. Quinnipiac University (North Haven)

169. Radiall USA Inc.

170. Randstad Farmington

171. Reckson/SL Green

172. Saint Francis Hospital

173. Sea Corp

174. Seabury Retirement Community

175. SeeClickFix

176. Shipman & Goodwin

177. Siemens Healthcare Diagnostics

178. Siemon Company

179. Society for Human Resource

Management

180. South Central Regional Council of

Governments

181. Southeast Area Transit

182. Southeastern Connecti-

cut Council of Govern-

ments

183. Southern Connecticut

State

University

184. Southwest Community

Health

Center

185. St. Mary’s Hospital

186. St. Vincent’s College

187. St. Vincent’s Medical Ctr

188. Stamford Chamber of

Commerce

189. Stamford Downtown

Special

Services District (SDSSD)

190. State of Connecticut

191. Stone Academy (East Hartford)

192. Stone Academy (Waterbury)

193. Stone Academy (West Haven)

194. Sun Life Financial

195. Tauck Tours

196. The Business Council of Fairfield

County

197. The Hartford

198. The Kennedy Center, Inc.

199. The Watermark at 3030 Park

200. The Workplace

201. Three Rivers Community College

202. Town Green Special Services District

203. Town of Farmington

204. Town of Greenwich

205. Town of Windsor

206. Travelers

207. Trinity College

208. Triumph

209. TSKP Studios

210. Tunxis Community College

211. U.S. Department of Housing and

Urban Development

212. UConn Health Center

213. United Bank

214. United States District Court: District

of Connecticut

215. University of Bridgeport

216. University of Connecticut (Hartford)

217. University of Connecticut (Storrs)

218. University of Connecticut (Stamford)

219. University of Connecticut

(Waterbury)

220. University of Hartford

221. University of New Haven

222. University of Saint Joseph

223. University of St. Joseph School of

Pharmacy

224. Valley Transit District

225. Veterans Affairs Connecticut

Healthcare System (Newington)

226. Veterans Affairs Connecticut

Healthcare System (West Haven)

227. Voya

228. vRide

229. Waste Management

230. Waterbury Board of Education

231. Waterbury Hospital

232. Wesleyan University

233. West Hartford Health and

Rehab

234. Western Connecticut State

University

235. Western CT Council of Governments

236. Windham Region Transit District

237. Yale University

238. Yale-New Haven Hospital

239. YMCA Greater Hartford

Quarterly Report - CRCOG...Quarterly Report July—September 2017 5 Partner Activity Trides added 7...

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Transcript of Quarterly Report - CRCOG...Quarterly Report July—September 2017 5 Partner Activity Trides added 7...