Learning Resources Quality Toolkits

Andrew EynonChair fforwm Learning

Resource Managers’ Network

Why do we need a quality toolkit?

Colleges evaluate themselves against a variety of criteriaInspection bodies only give learning resources a cursory examinationNeed for up to date benchmarks

From standards to self-evaluation

Partners

Glasgow Colleges Group

SFEFC

SLIC

JISC RSC-SW

Elements

Learning Resource OrganisationStaffingICT IntegrationUser SupportAccessibilityInclusivenessQuality Assurance and Improvement

Elements

Learning Resource OrganisationA learning resource management system is being developed to enable managed access to shared resources

StaffingLearning resource services develop as a result of staff training and review activity

Elements

ICT IntegrationThe extent to which services are working towards electronic integration for end users ease of access in line with college ICT strategy

User SupportAppropriate services are developed in support of all users

Elements

AccessibilityThe service supports users in accessing all available appropriate learning resources

InclusivenessLearning resource service supports all learners in line with relevant legislation

Quality Assurance and ImprovementThe extent to which the structures, systems and procedures used to assure the quality of services drive improvement

Grading - Scotland

Very goodMajor strengths

GoodStrengths outweigh weaknesses

FairSome important weaknesses

UnsatisfactoryMajor weaknesses

Partners

Fforwm LRM Network CyMALJISC RSC-Wales

Welsh Quality Toolkit -What are the differences?

Services Supporting Learning in Wales: A Quality Toolkit for Evaluating Learning Resource Services in Further Education Colleges

Noddwyd y cyhoeddiad gan: Publication sponsored by the:

Key Questions

Key question 1: Does the Learning Resource Service provide an effective learning environment?

Key question 2: Is the service sufficiently staffed with suitably qualified and experienced staff?

Key question 3: Are learners provided with appropriate access to learning resources that meet the demands of their learning experience?

Key question 4: Does the service demonstrate successful integration of ILT/ICT?

Key Questions

Key question 5: Does the provision of user support enhance the quality of the student experience?

Key question 6: Is the service accessible to, and inclusive of, all learners?

Key question 7: Is the learning resource service effectively managed, does it have a robust quality assurance process and is it making good use of library management information?

Each Key Question contains:

Quality IndicatorsKey PromptsExamples of EvidencePerformance IndicatorsGrade Illustrations

Grading - Wales

Grade 1: Good with outstanding features

Grade 2: Good features and no important shortcomings

Grade 3: Good features outweigh shortcomings

Grade 4: Some good features, but shortcomings in important areas

Grade 5: Many important shortcomings

Advantages of using the toolkit:

Judge quality of performance against a set of criteriaIdentify development needs and prioritiesHighlight best practiceIdentify patterns of service strength and weaknessDevelop service improvement action plans

Keeping up the standard

Staff development on using the toolkitGuidance notesPeer reviewReview of toolkit

Further Information

Scottish Toolkit (SLIC) www.slainte.org.uk/Files/pdf/FEnet/toolkit03.pdf

Fforwm

www.fforwm.ac.ukRSC-Wales

www.rsc-wales.ac.uk