Qualtrax is the leading provider of compliance software for Forensic Laboratories. We are an all-inclusive solution that our customers use to streamline and maintain their laboratory accreditations and certifications.

We are ISO 9001:2008 accredited, so we understand the amount of work needed for ideal audit prep and compliance.

Qualtrax has the ability to manage many regulatory, internal or customer driven standards which include but are not limited to ISO 17025, ISO/IEC 17020 and ASCLD/LAB.

We help you ensure that your document, processes and training records are in order so that your audits are easy and you can be confident in your compliance.

Qualtrax includes four distinct sections: • Document Control • Business Processes/Workflows • Testing and Training • Reports

Quality Management Solutions for

FORENSIC LABORATORIES

Document Control Functionality: Qualtrax provides complete control for documentation:

• Qualtrax distributes documents through electronic versioning, tracking, and approving. Automated email notifications remind you of all tasks and notify you for escalation of assigned tasks.

• All systems have unlimited number of standards.

• All requirements are added for compliance through standards-based auditing. Standards based auditing associates a document with the specific standard and you are able to run a gap analysis to identify every document without standards.

• Users have unlimited document and workflow viewing without requiring licensing.

• Qualtrax uniquely provides concurrent licensing (a shared license among many users).

• Unlimited documents can be created and maintained within your organization.

www.qualtrax.com | 800.755.1875 | 540.260.9961105 Industrial Drive | Christiansburg, VA 24073

Alabama Department of Forensic SciencesATF National Laboratory CenterCasework Genetics LLCColorado Bureau of InvestigationErie County CPS Forensic LabFBI, DNAAUILos Angeles Police DepartmentLouisiana State Police Crime LaboratoryMississippi Crime LabTarrant County Medical ExaminerThe Bode Technology GroupWalmart Wisconsin State Crime LaboratoryNebraska State Patrol Crime Laboratory

Forensic Customers include

www.qualtrax.com | 800.755.1875 | 540.260.9961105 Industrial Drive | Christiansburg, VA 24073

Calibration Report

Complaints (External)

Complaints (Internal)

Corrective Action Request/Preventive Action Request

Developmental or Internal Validation Request

Deviation Request

Equipment Verification

Expense Reimbursements

Performance Evaluation

Personnel Authorization Request

Proficiency Test Tracking

Testimony Evaluation

Time Off Request

Vendor Approval Request

Customer Workflow Examples:Workflow Functionality: Workflows automate your business processes:

• Automated workflows make routine business processes more efficient and increase visibility in your organization.

• Qualtrax routes information through each step of your process via automated email notifications and reminders.

• Qualtrax offers workflows that are customer tested and are freely available.

• Unlimited workflows and unlimited access for your whole organization.

• Workflows are easily created by users of your system.

• Qualtrax embeds your requirements to ensure compliance through standards-based auditing. Standards based auditing associates a workflow with the specific standard and you are able to identify corrective actions/preventive actions, etc., that relate to the standard to show audit trails for your processes.

Testing and Training Records Tests can be associated with your processes, standard operating procedures, work instructions that are stored within Qualtrax. These tests can also be stand-alone if desired. These can ensure acknowledgement of these records or can include testing on the comprehension of these documents.

• Tests can be automatically pushed to new employees to assist with their on-board training.

• Qualtrax distributes tests electronically with automated email notifications, reminders, and escalation for all assigned tasks.

• Training tasks can be created in Qualtrax to record the completion of required or optional training.

• Training tasks can be routed to an employee’s manager to verify completion of the training.

• Training tasks can be held for a period of time and sent to a verifying manager to ensure that the training was effective and that the employee is competent to perform those duties.

ReportingQualtrax includes system provided reports as well as trains your employees on the ability to create their own custom reports that coincide with each of the core functionality of documents, workflows, tests and trainings.

Some of the system reports are: • Reports by standards • Reports by audit type (CAPA, internal, etc.) • Reports by date ranges and status • Reports to pull specific audit data • Automatically-generated custom reports • Users may also define and run custom reports utilizing a broad range of parameters. • Advanced search methods are also available to quickly asses audit, workflow, and training-related data

Hosting Qualtrax

Your organization is unique, and the choice of where to host your Qualtrax software should be as well. We give you the option to choose between the Qualtrax Cloud or installing on-premise based on your internal processes and needs. We are one of the only compliance management software that allows you to choose how you host.

The Qualtrax Cloud is a secure, scalable, worry-free solution. Let us handle the IT heavy lifting so you can focus on being a quality rock star. When we host Qualtrax for you, we can insure you always have the latest and greatest version, and upgrading is seamless.

An on-premise installation gives you the freedom to control all aspects of hardware and software related to Qualtrax. Our services and support teams work closely with you and your IT department to install and manage your software.

Regulatory and quality management can be difficult, but you can be confident in your compliance with either the Qualtrax Cloud or an on-premise solution.

www.qualtrax.com | 800.755.1875 | 540.260.9961105 Industrial Drive | Christiansburg, VA 24073

What makes Qualtrax better?

Qualtrax has document control functionality as the primary feature set of its core system versus a LIMS solution with a document control module. Many of our customers have a LIMS system and have found that they also need the ad-ditional capabilities of Qualtrax to help them manage their compliance. Qualtrax has a rich document control offering.

Qualtrax is configurable to users without programming. Qualtrax helps customers to tailor the system to meet their specific needs and provides the user the ability to make these customizations. Qualtrax supports data being pulled from a third-party external source into custom fields as part of workflows and documents. Qualtrax has implemented our out-of-the box solution to handle all of this robust functionality without IT/programming involvement after imple-mentation.

Qualtrax offers an easy-to-use software package that offers electronic document control and processes management which facilitates error reduction and increase efficiency. Gap analysis and reporting tools allow customers to focus on fewer resources on preparing for audits and more on quality initiatives in the workplace. With Qualtrax, meeting industry and customer requirements has never been so simple.

We understand providing great product is not enough. Friendly, knowledgeable and timely service is an important part of the Qualtrax offering. The Qualtrax team focuses on understanding each individual customer’s needs and puts together a plan to help you achieve your quality and compliance goals. With an immense amount of experience in the forensic laboratory industry, we are able to share other lab best practices and keep our customers from “recreating the wheel”.

In addition to using our own solution to manage ISO compliance and quality standards, we also employ state of the art software development methodologies to develop our product. Qualtrax utilizes Scrum, an agile development pro-cess to ensure we respond to customer and market needs timely. The process enforces high quality standards, which includes automated testing.

Qualtrax provides the best answer for regulatory compliance software because we are the solution provider for AS-CLD/LAB. Our Partnership enables ASCLD/LAB to automate the accreditation process for its staff and 400+ laborato-ries that relay on ASCLD/LAB for accreditation. Qualtrax gives you many automation advantages that make your job easier; however, you are not required to have Qualtrax to work with ASCLD/LAB.

Product Capability

Commitment to Quality

Customer Service

www.qualtrax.com | 800.755.1875 | 540.260.9961105 Industrial Drive | Christiansburg, VA 24073

ASCLD/LAB Integration