Quality Management in Food & Beverage Steve Dombroski – Sr. Manager Industry Solutions, QAD Bob...

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Quality Management in Food & Beverage Steve Dombroski – Sr. Manager Industry Solutions, QAD Bob Herdoiza – President of CEBOS QAD Midwest User Group

Transcript of Quality Management in Food & Beverage Steve Dombroski – Sr. Manager Industry Solutions, QAD Bob...

Page 1: Quality Management in Food & Beverage Steve Dombroski – Sr. Manager Industry Solutions, QAD Bob Herdoiza – President of CEBOS QAD Midwest User Group.

Quality Management in Food & Beverage

Steve Dombroski – Sr. Manager Industry Solutions, QADBob Herdoiza – President of CEBOS

QAD Midwest User Group

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The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD.

Safe Harbor Statement

QAD Midwest User Group

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• Why quality management is important• Major Food & Beverage regulations• QAD core tools to solve quality issues• CEBOS quality management system• Summary and next steps

Agenda

QAD Midwest User Group

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• To meet government regulations and standards

• The most successful companies produce quality products- Recalls can be devastating

• Quality management tools improve overall performance and reduces costs- Inspection procedures

- Inventory control

• Assists in preventing incidents

Why Quality Management is Important

QAD Midwest User Group

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• The Food Safety Modernization Act (FSMA)• The Safe Quality Food (SQF) Program• Hazard Analysis Critical Control Point (HACCP)• International Organization for Standardization (ISO)

Relevant Regulations for Food & Beverage

QAD Midwest User Group

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QAD Quality Management

QAD Midwest User Group

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• Tracks supplier product quality- At incoming inspection- Testing during manufacturing- Inventory sampling

• Trend reports by supplier or part• Certificate of Analysis generated for parts indicating:

- Testing performed- Pass/fail statistics

• Test instructions can be added to work order documentation

• Test results and production progress reported easily• Stores the definitions of standard testing procedures

QAD Core Quality Management - Features

QAD Midwest User Group

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• Sample quality inspection card• Includes all critical statistics

QAD Core Quality Management

QAD Midwest User Group

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• Complete lot and serial number tracking- Finished products- Work in process- Raw materials – supplier tracing

• Mandated by GMP’s• Support product liability

- Warranty recalls- Investigation

Lot Management

QAD Midwest User Group

Page 10: Quality Management in Food & Beverage Steve Dombroski – Sr. Manager Industry Solutions, QAD Bob Herdoiza – President of CEBOS QAD Midwest User Group.

• Control combining and splitting of lots• Control the WIP inventory quantity-on-

hand• Trace component material lots consumed

- By routing- Finished lots

• Trace by operation

Work in Process Lot Tracking

QAD Midwest User Group

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• Ensures suppliers deliver quality parts

• Improves the visibility of quality trends- Allows for addressing issues proactively

- Allows suppliers to correct issues earlier

• Provides visibility of quality issues• Streamlines inspection processes• Define certification of suppliers• Integrated to core operations

- Real time data collection

QAD Core Quality Management - Value

QAD Midwest User Group

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CEBOS Quality Management System

QAD Midwest User Group

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• 18+ Year Old Software Company

• Management System Standards Focus

• Division of QAD

• Division Headquarters in Brighton, MI

• Certified to ISO 9001:2008

CEBOS Overview

Integrating QAD and the Quality Management System

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• Comply with quality standards (ISO, TS, AS, FDA, etc.)

• Automate required business processes• Integrate related quality processes and QAD

Integrating QAD and the Quality Management System

Training Management

Audit Management

Gage Calibration

Dashboard Reporting

Supplier CAPA

Document Control

Corrective Action / Nonconformance

Project Management

APQP, PPAP, Risk Management

Quality Data Collection

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Current State

QAD Midwest User Group

• Multiple databases (Office, Access, point solutions)

• Manual driven systems• Minimal linkage of data• Duplicate data entry• Minimal structure and consistency

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Requirements

QAD Midwest User Group

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Integrating QAD and the Quality Management SystemFunctionality – Dashboards & Workflow

• Gadgets

• Drag and Drop

• Graphical

• Configurable

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Integrating QAD and the Quality Management System

Functionality – HACCP

• Central repository

• Closed loop

• Workflow

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Integrating QAD and the Quality Management System

Functionality – Document Control

• Central repository

• Formal change request process

• Automation of the change request process

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Integrating QAD and the Quality Management System

Functionality – Problem Solving

• Configurable

• Closed loop

• Automated reporting

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Integrating QAD and the Quality Management System

Functionality – Training Tracking

• Recurring

• Competency

• Document control

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Integrating QAD and the Quality Management System

E-Sync

E-Sync Functional Description• Compare data source with MQ1• Add/update records in MQ1• Employees, items, customers, etc.

XML File Transfer

System’s Integration

Tools

Integration Toolkit

XML Integration Functional Description• Standard XML web services• Push/Pull Data• Inspection/Inventory/CAPA• Training check• Gauge calibration check

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• Food safety a world wide issue• Many food safety and quality regulations

- Laws- Requirements- Certifications

• QAD has core quality solutions- Core quality- Serialization- Track & Trace

• QAD has specialty solutions- CEBOS

Summary

QAD Midwest User Group

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• Determine your requirements- Serialization and Traceability- Quality management

• Visit QAD.Com for initial information• Discuss options with your account

manager- Schedule a vision engagement- Meet with QAD vertical management team

• Qscan assessments• Develop quality system implementation

plan

Call To Action

QAD Midwest User Group

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www.qad.com© QAD Inc

Questions & Answers

QAD Midwest User Group