Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish...

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Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing – October 21, 2004

Transcript of Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish...

Page 1: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Quality in the Swedish Business Database

The Quality Survey 2004

Round TableBeijing 2004

Swedish presentation, session 5, 18th Round Table, Beijing – October 21, 2004

Page 2: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

What is quality?

The different users of the register have different view of

what good quality is….

Q

Page 3: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

What is quality?

The different users of the register have different view of

what good quality is….and the only thing they have in common

is that..

Q

Page 4: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

What is quality?

The different users of the register have different view of

what good quality is….and the only thing they have in common is that..

non of them are satisfied with the quality Q

Page 5: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Another fact is that….

The Quality in the Business Register depend in big

extent on the quality of the administrative sources

Q

Page 6: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Quality work!

To have a good quality, you have to Have good knowledge of user needs

Q

Page 7: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Quality work!

To have a good quality, you have to Have good knowledge of user needs

Have good cooperation with the administrative sources

Q

Page 8: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Quality work!

To have a good quality, you have to Have good knowledge of user needs Have good cooperation with the administrative

sources

Have a register maintenance with focus on the user needs (Quality)

Q

Page 9: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Quality work!

To have a good quality, you have to Have good knowledge of user needs Have good cooperation with the administrative sources Have a register maintenance with focus on the user needs

(Quality)

You should be able to measure the quality and quality changes

Q

Page 10: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality Concept in Statistics Sweden

Q

Page 11: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Swedish Business Database

• Has a threefold purpose– Public Register

– Frame for statistics

– Part of the Register system

Page 12: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality Concept in Statistics Sweden (1)

•Contents

• Statistical target characteristics

• Comprehensiveness (completeness)

Q

Page 13: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality Concept in Statistics Sweden (2)

• Contents

•Accuracy

• Overall accuracy

• Sources of inaccuracy

• Presentation of accuracy measures Q

Page 14: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality Concept in Statistics Sweden (3)

• Contents

• Accuracy

•Timeliness

• Frequency

• Production time

• Punctuality Q

Page 15: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality Concept in Statistics Sweden (4)

• Contents

• Accuracy

• Timeliness

• Comparability and Coherence

• Comparability over times

• Comparability between domains

• Comparability with other statistics Q

Page 16: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality Concept in Statistics Sweden (5)

• Contents

• Accuracy

• Timeliness

• Comparability and Coherence

• Availability

• Dissemination forms

• Presentation

• Documentation

• Access to micro data

• Information serviceQ

Page 17: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality knowledge

1. No knowledge about the quality component.

Q

Page 18: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality knowledge

1. No knowledge about the quality component.

2. Vague knowledge about the presence of errors

Q

Page 19: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality knowledge

1. No knowledge about the quality component.

2. Vague knowledge about the presence of errors

3. Good descriptions of the processes, which make it possible to have a picture of the reliability

Q

Page 20: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality knowledge

1. No knowledge about the quality component.

2. Vague knowledge about the presence of errors

3. Good descriptions of the processes, which make it possible to have a picture of the reliability

4. Vague quality indicators, which are based on remarks made by users.

Q

Page 21: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality knowledge

1. No knowledge about the quality component.

2. Vague knowledge about the presence of errors

3. Good descriptions of the processes, which make it possible to have a picture of the reliability

4. Vague quality indicators, which are based on remarks made by users.

5. Quantitative indicators on example coverage and corrections made Q

Page 22: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

The Quality knowledge

1. No knowledge about the quality component.

2. Vague knowledge about the presence of errors

3. Good descriptions of the processes, which make it possible to have a picture of the reliability

4. Vague quality indicators, which are based on remarks made by users.

5. Quantitative indicators on example coverage and corrections made

6. Estimated errors by means of systematic observations, evaluations etc. Q

Page 23: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Construction of a quality survey

• Purpose:

• Measure accuracy

Q

Page 24: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Construction of a quality survey

• Purpose: Measure accuracy

• Method:

• Sending out pre-printed information; the enterprises were asked to correct and make complements

• The information was later on coded at Statistics Sweden Q

Page 25: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Construction of a quality survey

• Purpose: Measure accuracy

• Method:

• Sending out pre-printed information; the enterprises were asked to correct and make complements

• The information was later on coded at Statistics Sweden

• Pragmatic approach Q

Page 26: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Construction of a quality survey

• Variables:

• State of activity (Active or not)

• Name

• Postal address

• Address of location

• Telephone

• Fax

• E-mail

• Number of Employees (Interval)

• Activity code (SNI2002, which are on 4-digit level corresponding with NACE rev1.1)

Q

Page 27: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Construction of the sample

•Sample:

• 1985 Local Units

•7 groups of activity (SNI)

•3 Size-classes (employees)

•A and B not included

Q

Page 28: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Construction of the sample

•Sample:

• 1985 Local Units

• 7 groups of activity (SNI)

• 3 Size-classes (employees)

• Response rate 81%, which gave

•Confident Interval on ca +/- 1,5 Percentage units if the answer was 95% Q

Page 29: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Result of the Quality Survey

• State of activity (98.7%)

• Activity code (95% incl. No code 87%)

• Size-class (94%)

• Postal Address (94%)

• Location Address (91% incl. No information 87%)

• Phone number (81% incl. No number 69%) Q

Page 30: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Evaluation of the method

•A cost efficient method

Q

Page 31: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Evaluation of the method

• A cost efficient method

•Reliability:

• High reliability of the result on the “contact” variable (and size-class)

• It could be questioned if the method was good enough for measure the quality on the activity code Q

Page 32: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comparison with other results

•Service statistics

Q

Page 33: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comparison with other results

•Service statistics•63.3, Travel agencies etc,

(12,8% vs. 1.8%)

•70, excl. 70.3, Real estate, (3.3% vs. 2.8%)

•93, Other services, (3.9% vs. 1.0%)

Q

Page 34: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comparison with other results

•Service statistics• 63.3, Travel agencies etc,

(12,8% vs. 1.8%)

• 70, excl. 70.3, Real estate, (3.3% vs. 2.8%)

• 93, Other services, (3.9% vs. 1.0%)

•Occupation Register Q

Page 35: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comparison with other results

•Service statistics• 63.3, Travel agencies etc,

(12,8% vs. 1.8%)

• 70, excl. 70.3, Real estate, (3.3% vs. 2.8%)

• 93, Other services, (3.9% vs. 1.0%)

•Occupation Register•A,B and F, Agriculture fishing

and construction, (12% vs. 5.6%) Q

Page 36: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Future quality work

More contacts with both users and the sources

Implement of short term and annual quality indicators

Making the Business Database quality survey to a annual survey

Making an annual publication based on Statistics Sweden’s quality concept Q

Page 37: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Number of LEGAL Units in the Swedish Business Register

1990-2000

0

200 000

400 000

600 000

800 000

1 000 000

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000

Page 38: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Percent of enterprises and employees in size class of employees

0%

20%

40%

60%

80%

100%

0 1-9 10-50 50-99 100-499

500-

Enterprises

Employees

Page 39: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

From the VAT-register it can be read

0%

20%

40%

60%

80%

100%

< 1 Mkr 1-100 Mkr > 100 Mkr

Legal Units

Turnover

Export

Page 40: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Number of active units in the Swedish Business Register

• Legal units more than 800.000 27 % Limited enterprises

57 % Sole proprietorships

0,2 % public sector

16 % other legal forms

• Local units more than 900.000 28 % Limited enterprises

52 % Sole proprietorships

5 % public sector

15 % other legal forms

Page 41: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comparability over time (1)

• Size-classes

Q0

100000

200000

300000

400000

500000

600000

700000

800000

900000

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

10+ anställda

1-9 anställda

0 anställda

Page 42: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comparability over time (2)

• Activity code

Q0

100000

200000

300000

400000

500000

600000

700000

800000

900000

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

60-99

50-55

10-45

01-05

No activity

Page 43: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comprehensiveness (1)

• LU with Activity code

80,0%

82,0%

84,0%

86,0%

88,0%

90,0%

92,0%

94,0%

96,0%

98,0%

100,0%

1999 2000 2001 2002 2003 J an Feb Mar Apr Maj J un J ul Aug Sep Okt Nov Dec

Utfall

Mål

Page 44: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comprehensiveness (2)

• LU with Phone Number

60,0%

62,0%

64,0%

66,0%

68,0%

70,0%

72,0%

74,0%

76,0%

78,0%

80,0%

1999 2000 2001 2002 2003 J an Feb Mar Apr Maj J un J ul Aug Sep Okt Nov Dec

Utfall

Mål

Page 45: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Comprehensiveness (3)

• LU with Location Address

90,0%

91,0%

92,0%

93,0%

94,0%

95,0%

96,0%

97,0%

98,0%

99,0%

100,0%

1999 2000 2001 2002 2003 J an Feb Mar Apr Maj J un J ul Aug Sep Okt Nov Dec

Utfall

Mål

Page 46: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Cake index

0

200

400

600

800

1000

No SNI for LU with employees

2003

Today

Goal

0

200

400

600

800

1000

No phone for LU with >4 employees

2003

Today

Goal

0

200

400

600

800

1000

No location address for LU with >4 employees

2003

Today

Goal

0

100

200

300

400

500

Felkod=309 for LU with >4 employees

2003

Today

Goal

Page 47: Quality in the Swedish Business Database The Quality Survey 2004 Round Table Beijing 2004 Swedish presentation, session 5, 18 th Round Table, Beijing –

Q