Quality Hunters - community-powered service innovation since 2010
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Crowdsourcing
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HEL, SIN, NYC, DEL, OSA, FRA, CPH, STO, ROM, SIN, MXP, DUS, HKG, BCN, OSL, SHA, CPH, TYO, CDG, ICN, IST, VIE, BUD, PEK, ZRH, MIL, MAD, LHR, OSA, MAN, BRU, NYC, MUC, HAM, JFK, PRG, NGO, WAW, AMS, BKK, TXL, SIN, DUS, PEK, MOW, RVN, NGO, ICN
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Shortlisted Ideas
• Meat free Monday• Magazine and book
swap• Boarding bracelet• A public place of the arts
and performances• Finnish Asian fusion
kitchen• Fresh deli mobile unit• An ongoing online service
development platform• Airport Explorer
Service app• Audiobooks or e-
magazines
• Organising random business meetings
• Theme flights• Acknowledge birthdays
and anniversaries• Destination information• New meal options for the
airport and flights• Activity / action centre• Strategic theming of
gates• Airport Hostel• On-board private hiding
place• Micro communication
at all touchpoints• Develop announcements
at the airport and onboard
• Finnair / Helsinki Airport themed products
• Communication cards on plane
• Bring Finnish nature to the airport
• Airport casino• Personal shopping
assistant• An intermediary class for
Finnair
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Media Hits
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Statistics
*
* Around thins point the Quality Hunters stopped writing blog posts. (Beginning of December)
• Total mentions:
9,140• Tweets from @QualityHunters:
2,855• Tweets from the community:
6,285• Total Reach:
9,607,343
• Following:
996• Followers:
895• Listed:
33
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"It was nice to be recognized by the airline but being part of this company’s social network meant more to me than they would ever know.[...] And I have to admit… every time I walk past a Finnair check-in desk… I smile. I am even thinking about a trip to Finland. After all, I really have to see that book-swap lounge, right?"
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Workshops 2013
– Workshop 1: May 25-26 (held)– Workshop 2: 29-30 June– Workshop 3: 31 Aug-1 Sept– Workshop 4: 16-17 Nov– Workshop 5: 18-19 Jan 2014
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Thank you!
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