Quality Council

8/3/2019 Quality Council

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Quality Council is the driver of TQMEngine. Discuss and Analyze the role ofQuality Council in the light of private

sector organization


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TQM Definition

Total: Everyone should be involved

Quality: customers should be provided with an uniformquality product that meets their

expectations

Management: the way Total Quality is conducted

TQM is not a destination, but a journey toward improvementHunt, Managing for Quality, 1991


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Advantages of TQM

Customer satisfaction Welfare, Needs and expectations of customers

Quality improvement : There is a systematic attempt to eliminate

deficiencies such as production scrap or rework,customer complaints and material shortages. Absence of additional investment

It improves operational quality as well as reducescost.

Raises competitiveness : in the domestic as well as global markets.

Provides trained and motivated employees


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QUALITY COUNCIL

Coordinates all corporate efforts to TQM

Members from each unit of the company

Develops strategic plans

Addresses key questions for implementation

Responsible of the TQM Mission Statement

QUALITY COUNCIL PURPOSE

planning

Establishes objectives & goals for the ensuing year

Data Collection

customer satisfaction level through surveys and other datacollection methods

Takes immediate action or makes recommendations for

improvements, based on results and feedback

Organizational Effectiveness


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Professional Development

Monitors, for continual improvement, the Introduction to Quality course,

supervisory skills training, new staff orientation, front line training and other training specifically identified by Quality

Council

Process improvement Assists teams in identifying stakeholders, to help ensure their input Provides information that may not be readily available to the team Receives the team's final presentation and reviews its

recommendations Assists in implementing team recommendations, as needed

Communication

Employee Recognition Establishes and oversees a system of employee recognition including

recognition of individuals, work groups, divisions, departments andprocess improvement teams


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Quality Control Control can be defined as "a process by means of which

we observe the actual performance and compare it withsome standard".

The term "Quality Control" has variety of meanings :

Quality control is the process through which we measurethe actual quality performance, compare it with thestandards and take corrective action if there is adeviation.

It is a systematic control of various factors that affect thequality of the product. It depends on : Material, Tools,Machines, type of labour, working conditions, measuringinstruments, etc.


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Quality Control Department

Quality is defined as meeting the consumer needs, or

the target set.

Quality control, or QC for short, is a process by whichentities review the quality of all factors involved inproduction.

Quality control has three aspects Elements such as controls, job management, defined and well

managed processes, performance and integrity criteria, and

identification of records Competence, such as knowledge, skills, experience, and

qualifications

Soft elements, such as personnel integrity, confidence,organizational culture, motivation, team spirit, and qualityrelationships.


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Functions of Quality control department

Purpose : To provide an instruction for functions of quality controldepartment.

Objective: To provide a documented procedure for functions of

quality control department.

Scope : This procedure is applicable for functions of qualitycontrol department.

Responsibility :

Primary: QC Chemist / QC-Officer

Secondary : Overall: QC In charge


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Case Study: Genix Pharma Genix Pharma is a leading Pakistan based pharmaceutical

company, situated at Karachi, Pakistan Head Office & Factory Pakistan GENIX PHARMA PRIVATE LIMITED 44, 45-B, Korangi Creek Road, Karachi-75190, Pakistan.

Products:- Antibiotics, Antimalarials, Anti-Tuberculosis, Vitamin &Mineral, Supplements, Antiulcerent, Antidiabetic andCardiovascular medications etc

Top 20 local manufacturers of Pakistan

Our Mission Commitment to integrity & deep respect for people & community.

Our Vision Fulfill customer expectations.


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Manufacturing

We accept nothing but the highest attainable quality andsafety standards, and are committed to deliver safeproducts

To ensure best quality Genix Pharma manufacturingfacilities are designed & built to meet all major internationalstandards and regulations like current Good Manufacturing

Practices (cGMP).

At Genix all medicines and manufactured under W.H.O(World Health Organization) guide line.

In connection with good quality manufacturing facility theyalso have well modernized and advanced equipment in theirquality control department which is being headed by wellqualified, skilled and experienced professionals


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Quality Assurance Achieving the right quality, at the right cost & at the right time.

Developing a quality management system which facilitates continuous

improvement through measurable quality objectives.

Ensuring an environment-friendly, healthy and safe working atmosphere.

Quality Control

they have an independent quality control system which is strictly inaccordance with the world renowned authorities regulations.

their quality control fully comply with the cGMP Guidelines and are staffedwith highly educated and skilled professionals.

Quality Control are equipped with top-line branded equipment,

Genix plant is constantly inspected and approved for the production ofpharmaceuticals by national authorities. The manufacturing process for allproducts are well documented and archived under ISO 9001:2000 &ISO 14001:2004 regulations.


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Swot Analysis Strengths:-

Top 20 manufacturing company nationwide High professional team having strong skills Top quality products ISO 9001 & ISO 14001 Certification. (Quality Management System) (Env. Management System)

Weaknesses:- High prices of product Lack of ISO 17025 (Quality management for Lab) & 14971:2007

(Medical Device Risk Management )

Opportunities Vast market of Pakistan

Threats:- Other competitors in the market.


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Conclusion Genix Pharma is top leading pharma company of

Pakistan having ISO 9001 & ISO 14001 Certification.

Recommendation

They Should maintain their labs according to ISOStandards.

Genix Pharma Company should low the prices of theirproduct keeping in view the economy of Pakistan.

Quality Council

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