Quality Circle N E W S L E T T E R

Fairhaven’s Pop-Up Shop is back and once again bringing a unique sustainable shopping experience to Erina Fair!

Shopping at Fairhaven’s Pop-Up Shop not only means that you are shopping ethically but you are shopping with purpose, you are supporting one of the Central Coast’s oldest established charity’s. Every dollar spent at the Pop-Up directly helps Fairhaven support people living with disability on the Central Coast.The Pop-Up Shop is located outside Myer on the Woolworths end of the centre and is open 7 days a week, from 9am until 5.30pm Monday, Tuesday, Wednesday and Friday, 9am until 7pm on Thursdays and 9am to 4pm on weekends. Stock is replenished a few times a week so pop in today to find something that has just landed.

POP-UP SHOP NOW OPEN

Fairhaven team member Vanja Zetovic (L) and Retail Coordinator, Leanne Lonergan (R) ready to greet customers at Fairhaven’s Erina Fair Pop-Up Shop.

Welcome to this first edition of Quality Circle for 2020. A new year always heralds changes, one of which is my return to the role of Interim CEO, a position I held for six months back in 2016. Many of you know me, I have been on the Board of Fairhaven since 2015 and have both personal and professional experience in the disability sector. Anne Daly is our new Board Chair and Jenni Allan the Deputy Chair – both have extensive experience in disability and Anne, in particular, has been involved with Fairhaven for many years as the sister of one of our residents.

2020 sees the launch of our School Leavers Employment Support program (SLES) and we are delighted to welcome aboard our SLES Coordinator Peter Tos. We celebrate the life of our long term resident John Taylor who sadly passed away on 10th December. John started with Fairhaven when he attended the Playgroup/Preschool program. He then went to school here, worked in supported employment and, of course, lived at our residential complex in Kincumber.

Enjoy the photos in this edition of the Staff Christmas Party, held on the 19th of December and all news and updates. Tony Anderson - Interim CEO

WHAT’S INSIDE: Farewell Monique and Miriana

ReCreate ExhibitionCommunity Hub Activities

Christmas at Fairhaven

Contemporary Living Options Highlights

FROM THE CEO...

Issue 36 Jan/Feb 2020

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REFLECT - RECONCILIATION ACTION PLAN (RAP) We had an internal launch of our Reconciliation Action Plan (RAP) to formalise and further develop our respect, relationships and opportunities with local Aboriginal and Torres Strait Islander people and communities.

The RAP will strengthen our organisational culture to ensure it is welcoming, respectful and supportive of Aboriginal and Torres Strait Islander people, and that Aboriginal and Torres Strait Islander people who join our staff can have success in the workplace.

We look forward to growing our business and profile in the broader local community to attract and retain Aboriginal and Torres Strait Islander people on staff, as volunteers and as NDIS participants.

ReCreate team member Danial working

on a Gilded Menagerie piece

B-I-N-G-O! Fairhaven runs Bingo events at Erina, Woy Woy and Ettalong every week! Join in the fun and know that proceeds help us support people living with disability on the Central Coast.

Erina Leagues Club Tuesdays 10.30am and Thursdays 10.30am

Everglades Country Club Friday 10.30am

Ettalong Bowling Club Club Bingo – Mondays 11am and Thursdays 7.30pm

Fairhaven ReCreate presents... ‘The Gilded Menagerie’Fairhaven has partnered with Central Coast Council’s Gosford Regional Gallery to exhibit the wonderful works created by the ReCreate supported employee and volunteer team. The exhibition titled, The Gilded Menagerie will be exhibited in the Gosford Hospital Gallery from Tuesday 3rd March until Thursday 30th April. The works will then travel to the Erina Centre Gallery (opposite Erina Library) from Tuesday 5th May until Sunday 31st May.

All works will be available for purchase through Fairhaven’s reception.

ReCreate is our supported employment enterprise. The team create beautiful and unique pieces from preloved and reclaimed materials. Made on site in our upcycle hub at Point Clare, all in the name of reducing consumption and waste!

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In Memoriam - John Taylor We were saddened by the loss of our close friend, work buddy and housemate, John Taylor, who passed away 10th December, 2019. John will be dearly missed by all who knew him during the many years he was supported by Fairhaven in his home and work life. Thank you for the wonderful memories, John.

We start the decade farewelling and wishing all the best to two leaders of Fairhaven, CEO Monique Cardon and General Manager Miriana Barrie.

Under Monique’s stewardship there were many changes in the sector as well as at Fairhaven. These included the NDIS roll out, improvements in our client management, payroll and finance systems, updating our look and image, merging our Point Clare and Tuggerah Co-packing operation and the launch of our Reconciliation Action Plan (RAP) to name but a few.

While Fairhaven finds its next CEO, Board Director, Tony Anderson has stepped down from the Board to take an interim CEO role from mid-January.

Miriana will be finishing up as General Manager at the end of April. She is committed to helping Fairhaven make a smooth transition to support the business needs into the future.

Miriana has been instrumental in working through many of the changes that have taken place within the organisation over the past five years, including the transition into the NDIS, improved financial and reporting outcomes, and her most recent work in delivering our new client management, payroll and finance systems. Miriana and Monique will be sorely missed across the organisation as integral members of the Senior Leadership Team.

THANK YOU AND FAREWELL... MONIQUE AND MIRIANA

The team celebrate with Monique and Miriana at their farewellat Coast Bar and Grill 31.1.20

Monique’s farewell morning tea and Adrienne’s birthday

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Contemporary Living Options Highlights Residents from our eight residential homes across three sites on the Central Coast living their best life!

Home lifeFairhaven has been providing supported disability accommodation on the Central Coast for over 30 years. Supported living vacancies are open to eligible NDIS participants. Visit our website for more information or to register your interest.

Robyn’s supported holiday to Port Stephens – Dolphin cruising

Jamming with Jenny Shopping with Karen

Karen and Ron go surfing

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COMMUNITY HUB ACTIVITIES All are welcome to attend Fairhaven’s weekly acitivites in the Community Hub at Point Clare. There is something for everyone.

Monday 10am – 11.30am Craft $10 Midday – 3.30pm Bunji Club Activity $5 and Lunch $5

Thursday 11am – Midday Line Dancing $5 12.30pm – 1.30pm Dramarama $5 2pm – 3pm Drumming & Rhythm $15

Friday 11am – 1pm Jake’s Rock ‘n’ Jam $12 1hr $20 2hrs 1.30pm – 3.30pm Slow Call Bingo $5

You’ll find the Community Hub at our Point Clare site behind the Shopping Village. Get in touch for more information or to book your place. To book your place call our Reception on 4349 5500.

HELP US REACH OUR TARGETThank you to those who supported our Chairman’s Appeal in late 2019. We have raised $1,550 toward our $10,000 goal for the following projects to improve our Contemporary Living Options site in Kincumber.

$5,000 The Landscape Project will deliver a multi-use recreational area, a space for residents to truly enjoy the outdoors and actively engage their senses on a daily basis. It will include garden beds, water features, and a paved area, sitting bench, swing and aviary.

$5,000 The Safe Pathway Project will see the development of a path that will enable safe access for residents and visitors with increased mobility needs so they too can easily enjoy the wonderful outdoor space provided at our Kincumber site.

Keep those donations coming! You can dontate via our website or in person by contacting Reception on 4349 5500.

OFFICE HOURS CHANGINGFrom Monday 2nd March 2020 the office hours at Point Clare will change to 8.30am – 4.30pm. This is the Point Clare adminis-tration building only. The change from 8am – 4pm to 8.30am – 4.30pm is to better align with standard business hours.

SHOPPING VILLAGE FACE-LIFT The Shopping Village is in full swing for 2020 with a lot

of updates and face-lifts underway.

Keep your eyes peeled for a new shed space out the back of the Shopping Village, it will allow more space for furniture processing and give us some much needed storage.

The clothing area is being repainted and will be getting an exciting restyling. Our plant nursery will be expanding so your plant and pot donations are very welcome!

Retail is also on the lookout for glass jars with lids for the hardware department, if you have any please drop them off to our sorting room.

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The annual Christmas Fair was held at the Point Clare site on December 7. Over 1,600 people were in attendance and we raised a total of over $7,000.

The festive crowd enjoyed browsing the many market stalls set up in the Shopping Village and were entertained by a full program of talent including the Fairhaven Happy Tappers, Brisbane Water Brass Band, a choir from Sing Australia!, and the Peninsula Pacific Island Group. We also had a kid’s fun area, cake stall, bumper raffles, a chocolate wheel and even an opportunity to meet and take photos with Santa!

That’s a Wrap! 2019 Christmas at Fairhaven

Fairhaven’s 2019 Christmas Fair

Contemporary Living Options Celebrating Christmas

Robyn

Ruth

Ron & Gary Carol

Roslyn Jenny

Adrian

John Ron

Clockwise from top: Christmas shopping at the Fair; Julianne Brown & Jo-Ann Rankin enjoying the show; The Gals; The Peninsula Pacific Island Group.

www.fairhaven.org.au 7

That’s a Wrap! 2019 Christmas at Fairhaven

Ron

Fairhaven End of Year Celebration Staff, clients and families had a great time celebrating a big year at Fairhaven’s End of Year Celebration, held at the Central Coast Leagues Club on Thursday 19th December.

Congratulations to all our 2019 Fairhaven Award winners!

Fairhaven Award for Excellence in Customer Service Leanne Lonergan

Fairhaven Award for Values AlignmentAnne Grenham

Tuggerah Site Employee of the Year Jason Edmonds

Tuggerah Site John Willams Encouragement Award Adam Tamsett

Point Clare Site Employee of the Year Donald Lynch

Point Clare Site John Williams Encouragment Award Sandy Caruana

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Fairhaven Phone (02) 4349 5500 Email hello@fairhaven.org.au Website www.fairhaven.org.auOffice 209 Brisbane Water Drive, Point Clare NSW 2250 Hours Mon-Fri 8am-4pm

EMPLOYEE SPOTLIGHT

PETER TOS

Employment Support Coordinator

Peter has been tasked with establishing and growing Fairhaven’s School Leaver Employment Support (SLES) initiative, building skills and providing employment options for school leavers.

What are 3 words you’d use to describe Fairhaven?Caring - Friendly - Helpful. What is something you learned in the last week?I’ve learned a lot about compliance. What do you do when you’re not working?Play guitar. Where is your favourite place to be?Family gathering. But, I have to say I love travelling to find new favourite places. If you could choose anyone, who would you pick as your mentor?Don Shula

NEW WHEELS FOR SAMIn January ReCreate supported employee team member Samantha took possession of her mobility scooter courtesy of Job Access and Newcastle Mobility. Many thanks to them. Samantha is an integral part of the ReCreate team, her customer service is second to none and when she isn’t sanding, painting of upscaling pieces she is sorting the ReCreate showroom in the Fairhaven Shopping Village. The scooter will enable Sam to travel all over the Fairhaven precinct and greatly enhance her ability and capacity to do her job at Fairhaven ReCreate. Samantha chose a red scooter, because as we all know, they go faster!

Do you have any Fairhaven news? Let us know! Send submissions and images to marketing@fairhaven.org.au

NEW ROLE FOR RUSSELL CoPack’s Russell Piper has moved into the role of Employee Relations Officer, replacing Lynne Turley who retired in November. As you can see he’s already immersed in his new role! Congrats Russell!