Quality Assurance in

Done by :Salim Mohammed\ Muslim\ Mahmoud \Tariq

E-learning

Outline

• E-learning ?• Framework of e-learning• E-Portfolio in e-learningExample QA in e-learning

• WHAT IS E-LEARNING?• e-Learning is the use of technology to enable

people to learn anytime and anywhere.

Learning models will need to change

INDUSTRIAL AGELEARNING MODEL

DIGITAL AGELEARNING MODEL

How do people learn in a digital environment?Is e-learning effective?Are learners ready?New learning model are needed

Traditional & E-learning Approach

Traditional and E-learning approaches

Traditional Classroom E-Learning

Classroom • Physical – limited size• Synchronous

• Unlimited• Anytime, anywhere

Content • PowerPoint/transparency/etc• Textbooks/library• Video• Collaboration

• Multimedia / simulation• Digital library• On demand• Sync & Asyn. Communication

Personalization • One learning path • Learning path and pace determined by learner

Quality Assurance  

Planning Assessment CorrectionDevelopment

CONTINUOUS IMPROVEMENT

M e c h a n i s m s f o r Q u a l i t y A s s u r a n c e 

There are number of e-Learning courses being offered at various universities, institutes etc.

“How good is a course learning?”

“How effective is the learning?”or ?

e-Learning environments consists of :

(LMS) (CMS)Learning Management Systems

Content authoring tools

The Content itself.

Content Management Systems

Learner is the customer who needs to be kept happy in learning environment.

The performance of the system in terms of imparting effective learning, availability of the system, durability of the content, interoperability of the systems across the platforms becomes important• . To make sure that the vendors stick to some values,

standards are here for e-Learning content development and e- Learning tools.

• These standards are driven by various organizations such as IEEE, DOD, ISO etc. IEEE’s Learning technology Standard Architecture (LTSA), DOD’s Advanced Distributed Learning (ADL) standards for content: Shareable Content Object Reference Model (SCORM) etc.

• These standards are driven by various organizations

• IEEE’s Learning technology Standard Architecture (LTSA),

• DOD’s Advanced Distributed Learning (ADL) standards for content:

• Shareable Content Object Reference Model (SCORM)

• The performance of the system in terms of imparting :

effective learning, availability of the system, durability of the content, interoperability of the systems across the

platforms becomes important

• Garvin [1] has suggested some quality criteria for managing quality of any product, which are

→ performance,→ features,→ reliability,→ conformance,→ durability,→ serviceability, aesthetics → perceived quality.

• Nichols [2] has recognized five levels of e-Learning. They are:

1. Information Repository, 2. One-Way Communications, 3. Online Exercises,4. Two- Way Communications 5. Learning Objects.

• Nichols has also explained four distinct quality assurance procedures:

The training process – quality assurance for e-Learning levels one to three;

the consultancy and training process – for development at level four;

The full project process – used in the development of major learning objects (level five) and

development of courses into an RBL (resource-based learning) mode;

the minor / single task project process –that ensures quality in additional activities.

A suggestive framework for Quality assurance bringing-out the e-Learning environment to be considered, parameters to be quantified for quality assurance , database for storing the quantified metrics , standards compliance testing software for content and

tools, a tool for Quality Assurance aggregation and analysis which takes the inputs from various sources to generate reports on the Quality levels of the e-Learning environment is depicted in the Figure 1.

In this suggested framework of quality assurance three important aspects of quality are considered. They are given below: Operational characteristics (such as usability, security, reliability) Transition characteristics (such as portability, interoperability) Revision characteristics (such as testability, modularity)

ePortfolio Defined

“a collection of authentic and diverse evidence, drawn from a larger archive. representing what a person or organization has learned over time on which the person or organization has reflected, and designed for presentation to one or more audiences for a particular rhetorical purpose”

* (NLII 2003 and FuturEd 2005)

From previse lecture

Basic concepts

Digital creation/storage and presentationTools and services

Production and “consumption”

Creator and user

Process and product Not just a digital

CV

ePortfolio” is a System of

From previse lecture

Examples of ePortfolio

Google sites

Blogger

Edublogs

Wix

WikiSpaces

Ning

Foliomaker

From previse lecture

Dimensions and criteria

• Dimension 1: Curriculum Design

• Dimension 2: Management of resources

• Dimension 3: Effectiveness of the Teaching and Learning process

• Dimension 4: Evaluation

– Dimension 1: Design Curriculum

– Criteria: 1. Selection and admission 2. Student Outcome Profile - Seal Telecentre.org Academies 3. Tutor Profile 4. Content and instructional design plans and programs 5. Protocols for the translation and adaptation of plans and

programs 6. Credit system 7. Articulation Curriculum (courses, diplomas) 8. Advance curricular (sequential, non-sequential prerequisites) 9. Teaching and learning methodologies10.Assessment methodologies 11.Modality 12.Number students per tutor 13.Certification

Dimension 2: Management of resources 

Criteria: 

1. Human resourcea. Expert Content 

- Selection of experts- Training and Habilitation - Evaluation 

b. Academic tutors and monitoring tutors- Selection of tutors - Training tutors and  Habilitation- Teacher evaluation 

2. Resources to support the process a. Hypermedial resources  b. Virtual libraries 

3. Technology infrastructure a. LMS b. Servers & Hosting 

• Dimension 3: Effectiveness of teaching and learning process

Criteria:

• Module sizing for nivelation new students

• Following students (enrollment-exit-progression-certification)

• Following to tutors (interaction quality)

• Tutoring for lagging

• Support process (technical and pedagogical)

• Measuring results