Quality Assurance and Testing Services - Hexawarehexaware.com/fileadd/QATS-Brochure.pdf · Quality...

QATSQuality Assurance and Testing Services

www.hexaware.com

© Hexaware Technologies. All rights reserved. www.hexaware.com


OverviewEnterprises are adopting multiple approaches to unleash the power of technology and retain their edge in a highly competitive environment with zero tolerance for error. With customer expectations constantly rising, enterprises need to provide quality offerings faster and in a more cost-effective way to stay relevant in an environment marked by rapid technology redundancy and a global user base. Comprehensive testing of the IT systems and applications that form the foundation of offerings is a technical as well as a business imperative to deliver consistent quality and retain the trust of loyal customers. Each time a defect goes undetected, the cost to the company increases—both financial as well as reputational.

Cost of ComplexityA complex IT landscape characterized by legacy applications, emerging technologies such as cloud and mobility, and a lack of skilled testing talent significantly increase testing costs. While enterprises are convinced of the importance of testing, they are compelled to cut corners and compromise quality standards due to constraints such as shrinking time-to-market, tight budgets and pressure to accelerate launch. As inadequate testing can adversely impact revenues as well as damage brand image, enterprises can enhance the quality of their offerings, meet time-to-market goals and reduce costs by partnering with a service provider offering end-to-end testing services.

Hexaware’s Quality Assurance and Testing Services (QATS) Portfolio helps enterprises maximize business benefits by enhancing and optimizing testing processes. With a dedicated Center of Excellence staffed by a team of over 1,400 testing professionals, Hexaware provides domain-specific testing services with ready-to-use solutions and frameworks.

Hexaware’s team has acquired the necessary niche skills and built competencies in emerging areas such as mobile application testing, ERP, agile testing, retail testing, user acceptance testing and usability testing as well as testing to improve maintenance, repair and overhaul of equipment in the travel and transport sectors. Hexaware has acquired the requisite IP to define roadmaps and has a successful track record in this area.

Do you want to:

Deliver defect free offerings that ensure predictable outcomes?

Reduce total testing costs?

Ensure superior customer experience?

Manage risk and build positive brand image?


Hexaware Quality Assurance & Testing Services Portfolio: Cost versus QualityHexaware’s QATS portfolio helps you convert your organization’s vision into executable plans that align with the overall business strategy and goals. Our QATS portfolio offers domain specific testing services with an array of in-built accelerators to deliver cost effective testing without adversely impacting quality.

Hexaware’s QATS solution navigates through four stages—Strategy, Governance, Process and Execution—to help you define a testing strategy that aligns with business objectives, create a governance framework with clear SLAs, stipulate optimum processes to ensure defect prevention and execute through a flexible delivery model to lower costs. We offer three distinct delivery models—extended arm, collaborative model and independent testing—covering test management, planning, design and execution functions.

Why do organizations need testing services?

Expanding portfolio of mission-critical applications demanding frequent testing

Complex application landscape leading to unforeseen testing challenges

Limited capabilities of in-house testing facilities and restricted access to specialized testing expertise

Inadequate infrastructure leading to prolonged testing cycles

Reduced release cycles and shrinking time-to-market

Inability of in-house test environments to simulate real time production environments or adhere to project specifications

Inability to test applications for various scenarios due to poorly built test environments resulting in defects creeping into production, increased test cycles and higher costs

Constantly evolving technology landscape ruled by disruptive trends with tremendous transformational potential

Ensuring regulatory compliance

Poor performance of applications in production environments

Absence of a dedicated testing unit and consequent lack of accountability and ownership



QATS

Stragety Governance Process Execution Global Delivery People Domain

• System Testing• System integration Testing• Interface Testing• Regression Testing

• User Acceptance Testing• Accessibility Testing• Performance Testing

• ERP Testing• Workday HCM Testing• Product Testing• Web Testing• Agile Testing• Business Intelligence• Pre-Packaged Test Suite

• SOA Testing• Infrastructure Testing• Product Testing• Mobile App Testing• Security Testing• Fix Testing

• BTP Automation Accelerators• One Source• Cloud Test• HexEconomy Test Model• E-Commerce Reliability Check• CRD Accelerator• QTA• HexCompare• HexBI

• HexaJAWS• e-Signature• Early Defect Detection Framework (EDDF) and 4-Dimensional Coverage• Mobile Test Automation Accelerator• Agile Assessment Framework

• Workday HCM Test Suite• Core Banking Test Suite• Capital markets Test Suite• Airlines/Rail Test Suite• ERP Test Suite• Mobile testing Usability test suite



Hexaware QATS: Key DifferentiatorsWe combine expertise in technology, products and processes to offer end-to-end domain specific testing services enhanced by solution accelerators to ensure defect free applications.

Exclusive partnership - strategic partnership with Oracle for development of PeopleSoft automation scripts using PTF (PeopleSoft Test Framework)

Proven solution accelerators, testing tools and methodologies

Industry Best Practices, methodologies, frameworks

Flexible engagement models

Innovation Lab with skilled, dedicated team

Test Center of Excellence - 70% are certified test professionals (ISTQB / CSQA / CSTE / HP / IBM / SeeTest / SCRUM / CSM)

Nearshore facility to enhance flexibility and reduce overall costs

Reusable assets

Strategic partnership with HP - Test automation framework built on HP suite of tools (HP QC with BPT/QTP)

Domain specific testing services

Rich industry experience - over 400 engagements


BenefitsTesting of IT systems and applications helps enterprises ensure the critical functionality of end products and services and prevent negative impact on other systems in the IT environment. Through early fault detection, it enables enterprises to offer high quality and defect free offerings cost effectively. It helps further in these ways:

Reduces total cost of ownership and increases return on investment

Reduces production defects by 80% with over 99% test effectiveness

Increases productivity by over 70%

Reduces effort by 30%

Reduces costs by 50%

Improves time to market

Enhances quality and performance

QATS Service Offerings

Consulting• Quality assurance strategy• QA test process assessment• Test automation assessment• Test tool assessment• Governance setup

Specialized testing• ERP Testing (PS, SAP, Oracle, Workday)• Agile Testing• Web Testing (Compatibility, Web services, Accessibility, Localization)• DWH/BI Testing• Fix Testing• Infrastructure Testing

Ready Test Solutions• Process accelerators (EF, 4-Dimensional test)• Automation accelarators (BPT, QTA, Hybrid framework)• Mobile test accelerators (BPT-Jamo, Hybrid framework)• Performance test accelerators (OneSource, HexJAWS, CloudTest, HexEconomy)• SWH/BI test accelerators (Hexcompare, Akiva, HexBi)• ERP Test Suite (PS, SAP, Oracle, Workday)

Our portfolio of end-to-end testing services includes:


Quotes

Hexaware is one of the medium-sized systems integrators with considerable mobile testing experience.

Ovum report, Mobile Application Testing, dated 27 February 2014

Hexaware is one of the mid-tier full IT services near-shore and offshore-based providers

Gartner report, Vendor Guide to the Right Application Testing Service Partner dated 20 November 2013

Hexaware is one of the third-party vendors offering Oracle Application Suites for PeopleSoft

Gartner report, EITL Analyst Insight: Best Practices in Application Testing, dated 15 October 2012

Case in point: How we can help

With Hexaware’s QATS:

• A leading bank in North America realized an overall return on investment of 200% through enhanced defect detection• A leading beverage manufacturing company in Latin America reduced business and developer time by 100% and per cycle testing effort by 70%. It also raised test automation coverage to 100% from zero earlier. • A leading international insurer reduced testing costs by 65% due to effective global delivery • A leading airline achieved zero defects in production with comprehensive User Acceptance Testing • A leading global telephony services provider based in the US has reduced business down time by utilizingHexaware ‘s Mobile Automation framework to continuously monitor the critical business SLAs in production • A leading telecom services provider reduced test cycle time by 30% through test automation of core business feature applications and phone features• A leader in international education reduced test execution effort by 75%• A leading telecom services provider in Europe increased delivery productivity from 150 to 800 user stories across SCRUM teams through effective agile testing

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Safe Harbor Certain statements on this brochure concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

[email protected]

For all Hexaware office locations, visit: http://www.hexaware.com/worldwide.htm

NA Headquarters1095 Cranbury South River Road Suite 10, Jamesburg, NJ 08831Tel.: 609-409-6950 Fax: 609-409-6910

India Headquarters152, Sector – 3Millennium Business Park‘A’ Block, TTC Industrial AreaMahape, Navi Mumbai – 400 710Tel.: +91-22-67919595Fax: +91-22-67919500

EU Headquarters4th Floor, Cornwall House55-57 High Street, SloughBerkshire SL1 1DZ, UKTel.: +44 (0)1753 217160 Fax: +44 (0)1753 217161

APAC Headquarters180 Cecil Street, #11-02, Bangkok Bank Building,Singapore 069546Tel.: +65-63253020Fax.: +65-6222728

ABOUT HEXAWAREHexaware is a leading global provider of IT & BPO and consulting services. The Company focuses on key domains such as Banking, Financial Services, Travel, Transportation, Logistics, Healthcare & Insurance, Manufacturing and Retail. Our philosophy, “Your Success is Our Focus”, to deliver value and help our clients succeed. Hexaware focuses on delivering business results and leveraging technology solutions by specializing in Application Development and Maintenance, Human Capital Management, Business Intelligence & Analytics, Enterprise Solutions, Quality Assurance and Testing Services, Remote Infrastructure Management Services, Big Data, Cloud Computing, Enterprise Mobility and Legacy Modernization. Founded in 1990, Hexaware has a well-established global delivery model armed with proven proprietary tools and methodologies, skilled human capital and SEI CMMILevel 5 certification.

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