Quality

Quality Question - 1

which of the following statement is true about Quality?

A. Quality ensures that the project satisfy customer requirements.

B. Quality ensures that the project satisfy senior management.

C. Quality adds to customer satisfaction.

D. Quality adds to sponsor satisfaction.

A is the correct answer. Quality ensures that the project satisfies customer requirements.

Question - 2

Why should quality be planned and not inspected every time?

A. To improve quality with less cost

B. To improve quality with more cost

C. To reduce quality with less cost

D. To reduce quality with more cost

A is the correct answer. Best option is to improve quality with less cost.

Question - 3

Comparing your project with actual or planned project practices to generate ideas for improvement is called:

A. Benchmarking

B. Benefit/Cost analysis

C. Quality audits

D. Process Analysis

A is the correct answer. Comparing your project with actual or planned project practices to generate ideas for improvement is called Benchmarking.

Question - 4

who is primarily responsible for creating design and test specifications?

A. Quality Control

B. Engineering

C. Support

D. Management

B is the correct answer. Engineering is primarily responsible for creating design and test specifications.

Question - 5

The line in the middle of a control chart is called:

A. mean

B. rule of seven

C. rule of five

D. specification limit

A is the correct answer. The line in the middle of a control chart is called mean.

Question - 6

A cause and effect diagram also called as:

A. fishbone diagram

B. Bar charts

C. control charts

D. pareto charts

A is the correct answer. A Cause and Effect Diagram: A cause and effect diagram, also called Ishikawa diagrams or fishbone diagrams, illustrate how various factors might be linked to potential problems or effects.

Question - 7

Which of the following tools are used in the quality plan?

A. Quality Checklists

B. Quality audits

C. Histogram

D. Process Analysis

A is the correct answer. Quality Checklists are used in the quality plan.

Question - 8

What is the purpose of fishbone diagram?

A. To illustrate how various factors might be linked to potential problems or effects

B. Are used to determine if the process are in control

C. Show trends in a process over time

D. Shows the pattern of relationship between two variables

A is the correct answer. Fishbone diagram : To illustrate how various factors might be linked to potential problems or effects.

Question - 9

Control chart helps:

A. determine if the process is "in control"

B. how various elements of a system are interrelated

C. showS trends in a process over time

D. shows the pattern of a relationship between two variables

A is the correct answer. Control Charts: Control charts are graphic display of the results over a time of a process. They are used to determine if the process is "in control".

Question - 10

A process with lack of consistency and predictability is called:

A. in control

B. out of control

C. bad quality

D. quality noise

B is the correct answer. A process with lack of consistency and predictability is called out of control.

Question - 11

A data point in a control chart that requires investigation is called:

A. a special cause

B. a quality fault

C. a rule of seven

D. a rule of five

A is the correct answer. A data point in a control chart that requires investigation is called a special cause.

Question - 12

Which of the following is NOT part of a quality plan?

A. Benchmarking

B. Cost of Quality

C. Design of experiments

D. Quality audits

D is the correct answer. Quality audits are part of a Perform Quality Assurance process.

Question - 13

Which of the following is part of the Perform Quality Assurance process?

A. Benchmarking

B. Cost of Quality

C. Design of experiments

D. Quality audits

D is the correct answer. Quality audits are part of the Perform Quality Assurance process.

Question - 14

The purpose of a quality audit is:

A. To identify inefficient and ineffective policies

B. To identify project quality for customer

C. Study organizational behavior

D. Prepare a report for the quality team

A is the correct answer. Purpose of quality audit is to identify inefficient and ineffective policies.

Question - 15

Which of the following is NOT part of the Control Quality process?

A. fishbone diagram

B. Quality audits

C. Pareto Diagram

D. Histogram

B is the correct answer. Quality audits are part of the Perform Quality Assurance process.

Question - 16

The Project Quality Management process must __________.

A. Address the quality of the management and product

B. Improve the project management and the quality of the product

C. Ensure that the project satisfies customer requirements

D. All of the above

D is the correct answer. Project Quality Management : Addresses both the

management of the project and of the product of the project, Improves project management as well as the quality of the product, Delivery of both high quality and high grade of product, Quality is planned in, not inspected in, EnsureS that the project will satisfy customer requirements.

Question - 17

Project Quality Management includes:

A. Customer satisfaction

B. Prevention over inspection

C. Continuous improvement

D. All of the above

D is the correct answer. Project Quality Management includes: Customer satisfaction, Prevention over inspection, Continuous improvement and Management responsibility.

Question - 18

The _________ is the international organization that controls the standards for quality.

A. ISO

B. PMP

C. PMI

D. ISCII

A is the correct answer. The ISO is the international organization that controls the standards for quality.

Question - 19

ISO Stands for __________ ?

A. International Organization for Standardization

B. International Standardized Organization

C. In Standardized Organization

D. None

A is the correct answer. ISO Stands for International Organization for Standardization.

Question - 20

Conformance to specifications document is a description of:

A. Quality

B. Scope

C. Integration

D. None of the above

A is the correct answer. Quality on a project means that you are conforming to a standard that is set before you start the project.

Question - 21

Which statement is true about Grade?

A. Quality and grade are not the same

B. Quality and grade are the same

C. Low grade may be completely acceptable, but low quality never is.

D. Both 1 and 3 are true

D is the correct answer. Quality and grade are not the same. Grade, according to the PMBOK, "is a category or rank given to entities having the same functional use but different technical characteristics." May be there are different grades of metal, grade 1, grade 2 etc but all grades must maintain quality.

Question - 22

Who is responsible for the quality of the project deliverables?

A. Project team

B. Project manager

C. Stakeholders

D. Customer

A is the correct answer. The project team is responsible for the quality of the project

deliverables.

Question - 23

Which of the following best describes QA?

A. QA is quality assurance for the overall project performance

B. QA is quality acceptance according to the Validate Scope process

C. QA is quality assurance for the project deliverable

D. None

A is the correct answer. QA (Quality Assurance) is concerned with overall project quality performance. QA (Quality Assurance): Planned and systematic activities implemented within the quality system in order to provide confidence that the project will satisfy the relevant quality standards.

Question - 24

You are the project manager for a big size project and quality is top priority for this project. You have devoted so much of the project time for planning. Why?

A. It is mandatory to allocate much time to planning for a project of this size and with this amount of quality

B. Quality is planned into the project and the planning requires time

C. Quality audits are part of the planning time

D. All of the above

B is the correct answer. Quality is planned into the project and the planning requires time.

Question - 25

You are the project manager and you meet with your project team to ensure the project is completed with no deviations from the project requirements.This is part of?

A. Quality Control

B. Quality assurance

C. Plan Quality Management

D. All of the above

C is the correct answer. Plan Quality Management should be completed prior to the work beginning and revisited as needed. Plan Quality Management: Identifying the quality standards that are relevant to the project and determining how to meet them.

Question - 26

You are managing a project. This project must satisfy industry standards in order to be accepted by the customer. You and your team have studied the requirements and have created a plan to implement the deliverables with the level of quality. This process is called ________.

A. Quality Control

B. Quality assurance


D. All of the above

C is the correct answer. Plan Quality Management: Identifying the quality standards that are relevant to the project and determining how to meet them.

Question - 27

Identifying the quality standards that are relevant to the project and determining how to meet them is called _________.

A. Quality Control

B. Quality Assurance


D. All of the above

C is the correct answer. Plan Quality Management: Identifying the quality standards that are relevant to the project and determining how to meet them.

Question - 28

Quality Control (QC) is a/an_________ process.

A. Inspection

B. Audit

C. Management

D. All of the above

A is the correct answer. Quality Control (QC) requires an inspection of the work results. QC: Monitoring results to determine if they comply with relevant quality standards and identifying ways to eliminate problem causes.

Question - 29

QA (Quality Assurance) is a/an_________ process.

A. Inspection

B. Audit

C. Management

D. All of the above

C is the correct answer. QA is typically a management process. QA (Quality Assurance) is concerned with overall project quality performance. QA (Quality Assurance): Planned and systematic activities implemented within the quality system in order to provide confidence that the project will satisfy the relevant quality standards.

Question - 30

Your company has selected to use ISO 9000 standards. What is an attribute of ISO 9000?

A. It ensures your company follows its own quality procedures

B. It ensures that your company satisfies its processes to a proven process within the program

C. It ensures that QA and QC are integrated into the product

D. All of the above

A is the correct answer. ISO 9000 is not a quality management system, but it ensures your company follows its own quality procedures.

Question - 31

Your senior manager has asked you to define the correlation between quality and the project scope. Which statement is true?

A. Quality is the process of completing the scope to meet stated or implied needs

B. Quality, in regard to the project scope, is about completing the work as promised to customer

C. Both of the above are true

D. None

C is the correct answer. Quality, in regard to the project scope is about completing the work as promised to customer.

Question - 32

Which of the following is true about quality?

A. Quality is inspection driven.

B. Quality is prevention driven.

C. It will cost more money to build quality into the project.

D. Quality is not requested for small projects

B is the correct answer. Quality is prevention driven.

Question - 33

In the quality management process, which of the following is not an attribute of the cost of non-conformance?

A. Rework

B. Safety measures

C. Downtime

D. Uptime

B is the correct answer. Safety measures are not an attribute of the cost of nonconformance.

Question - 34

Optimal quality is reached __________.

A. When revenue from improvement equals the incremental costs to achieve quality.

B. When revenue from corrective actions equals the costs of the improvement.

C. When the stakeholder accepts the project deliverable.

D. All of the above

A is the correct answer. optimal quality is reached when the cost of the improvements equals the incremental costs to achieve the quality.

Question - 35

According to the PMBOK, the definition of Project Quality Management process does not include:

A. Control

B. Planning

C. Confirmation

D. Assurance

C is the correct answer. According to the PMBOK, the definition of Project Quality Management does not include Confirmation.

Question - 36

Who defines quality ?

A. Project Manager

B. Engineering staff

C. Customer

D. Management

C is the correct answer. The customer defines quality according to the modern concept.

Question - 37

which of the following are part of Project Quality Management process?

A. Plan Quality Management process

B. Control Quality process

C. Perform Quality Assurance process

D. All of the above

D is the correct answer. Three processes which are part of Project Quality Management are Plan Quality Management, Quality Assurance and Quality Control

Question - 38

A project manager determines the number and types of tests and their impact on cost of quality. This task belongs to ___ process.

A. Plan Quality Management

B. Control Quality

C. Perform Quality Assurance

D. Identify risk

A is the correct answer. Determining the number and types of tests and their impact on cost of quality is called Design of experiments which is done in Plan Quality Management process. PMBOK page no 231.

Question - 39

Deliverables are input of ___ process.


B. Control Quality

C. Perform Quality Assurance

D. Identify risk

B is the correct answer. Deliverables are input of Control Quality process. PMBOK page no 229.

Question - 40

The project quality policy should be written by ________.

A. Project team

B. Customer

C. Management

D. Accounting

A is the correct answer. The project team, led by the project manager, must write the quality policy for each project.

Question - 41

An organization's quality policy should come from the_________.

A. Project manager

B. Top management

C. Customers

D. All of the above

B is the correct answer. An organization's quality policy should come from the top management.

Question - 42

Which of the following do not include Organizational Process Assets?

A. Quality methodology

B. Lessons learned

C. Federal regulations

D. Best practices

C is the correct answer. All others options except Federal regulations are in the Organizational Process Assets.

Question - 43

The Quality Management Plan describes:

A. When to apply quality

B. Need of quality

C. How quality policies will be implemented

D. Where in the project quality is important

C is the correct answer. Quality management plan - Describes how the PM team will

implement quality policies. Addresses quality control, quality assurance, and quality improvement for the project.

Question - 44

Outputs of Plan Quality Management process are:

A. Quality management plan

B. Quality Metrics

C. Quality Checklist

D. All of the above

D is the correct answer. Outputs of Plan Quality Management process: Quality management plan - Describes how the PM team will implement quality policy. Addresses quality control, quality assurance, and quality improvement for the project. Operational definitions (Metrics) - Describes what something is and how it is measured by the quality control process. Checklist - Used to verify that a set of required steps has been performed. Project document updates and Process improvement plan.

Question - 45

Another name for a Metric is:

A. Standards and regulations

B. Operational definitions

C. Product appearance


B is the correct answer. Operational definitions (Metrics) - Describes what something is and how it is measured by the quality control process

Question - 46

The Metrics describes :

A. what it is and how it is measured by the quality control process.

B. The need for quality.

C. How a quality policy will be implemented.

D. Where in the project quality is important.

A is the correct answer. Operational definitions (Metrics) - Describes what it is and how it is measured by the quality control process.

Question - 47

The Process Improvement Plan does not include :

A. Process Configurations

B. Process Metrics

C. Project Management Plan

D. Targets for Improved Performance

C is the correct answer. Process Improvement Plan includes all other options except The Project Management Plan.

Question - 48

Which of the following are inputs of Perform Quality Assurance process:


B. quality control measurements

C. Quality Matrice

D. All of the above

D is the correct answer. Inputs to Quality Assurance: Quality management plan, Quality Matrices, Process improvement plan,Project documents and quality control measurements, PMBOK Page no 242.

Question - 49

Which of the following are inputs of Plan Quality Management process:

A. Stakeholder register

B. Cost Baseline

C. Schedule Baseline

D. All of the above

D is the correct answer. Inputs of Plan Quality Management process: Project Management plan, Stakeholder register, Risk Register, Requirement documents, Enterprise environmental factors and Organizational Process Assets . PMBOK Page no 437.

Question - 50

Which of the following are outputs of Plan Quality Management process:


B. Quality Metrics

C. Quality Checklist

D. All of the above

D is the correct answer. Output of Plan Quality Management: Quality management plan, Quality Metrics, Quality Checklist, process improvement plan and project document updated. PMBOK Page no 437.

Question - 51

Cost benefit analysis is done in the ___________process:


B. Perform Quality Assurance

C. Control Quality

D. All of the above

A is the correct answer. Cost benefit analysis is done in the Plan Quality Management process.

Question - 52

The Project improvement plan is an output of:



C. Control Quality

D. All of the above

A is the correct answer. The project improvement plan is output of Plan Quality Management.

Question - 53

the cause and effects diagram are prepared in __________process:



C. Control Quality

D. All of the above

C is the correct answer. the cause and effects diagram done in Control Quality process.

Question - 54

Which of the following is an example of the Perform Quality Assurance process?

A. Pareto chart

B. Quality Audits

C. Inspection

D. Cost of quality

B is the correct answer. Quality Audits are part of Perform Quality Assurance process. PMBOK page no 229.

Question - 55

Which of the following is NOT an example of Control Quality process?

A. Pareto chart

B. Run chart

C. Inspection

D. Cost of quality

D is the correct answer. Cost of quality is part of the Plan Quality Management process.

Question - 56

The Pareto chart helps:

A. Focus on critical issues to improve quality.

B. Determine how various factors are linked to potential problems

C. Determine whether or not process is stable and within set limits.

D. Focus on root cause analysis

A is the correct answer. Pareto chart: Focus on critical issues to improve quality Fishbone diagram/Ishikawa: Determines how various factors linked to potential problems or effects, root cause Control chart: Determines whether or not process is stable and within set limits .

Question - 57

The Control chart helps:

A. Focus on critical issues to improve quality

B. Determines how various factors are linked to potential problems or effects

C. Determine whether or not process is stable and within set limits

D. Focus on root cause analysis

C is the correct answer. Pareto chart: Focus on critical issues to improve quality Fishbone diagram/Ishikawa: How various factors linked to potential problems or effects, root cause Control chart: Determine whether or not process is stable and within set limits.

Question - 58

The Fishbone diagram helps:

A. Focus on critical issues to improve quality

B. Determine how various factors are linked to potential problems or effects

C. Determine whether or not process is stable and within set limits

D. All of the above

B is the correct answer. Pareto chart: Focus on critical issues to improve quality Fishbone diagram/Ishikawa: How various factors linked to potential problems or

effects, root cause Control chart: Determine whether or not process is stable and within set limits.

Question - 59

Which of the following is NOT an example of Cost of Nonconformance?

A. Rework

B. Scrap

C. Lost business

D. Training

D is the correct answer. Training is part of Cost of Conformance. Others are part of Cost of Nonconformance.PMBOK Page no 234.

Question - 60

Which of the following is NOT an example of Cost of Conformance?

A. Rework

B. Testing

C. Equipment

D. Training

A is the correct answer. Rework is part of Cost of Nonconformance. Others are part of Cost of Conformance. PMBOK Page no 234.

Question - 61

Cost of Conformance is:

A. Money spent during the project to avoid failure

B. Money spent during and after the project because of failure

C. Money spent for rework

D. Money spent for Warranty work

A is the correct answer. Money spent during the project to avoid failure is called Cost of Conformance. PMBOK Page no 234.

Question - 62

Cost of Nonconformance is:

A. Money spent during the project to avoid failure

B. Money spent during and after the project because of failure

C. Money spent for quality training

D. Money spent for Testing

B is the correct answer. Money spent during and after the project because of failure is called Cost of Nonconformance.

Question - 63

Benchmarking is :

A. useful for measuring your level of quality against a standard

B. useful for software quality only

C. useful for engineering quality only

D. All of the above

A is the correct answer. Benchmarking is useful for measuring your level of quality against a standard. Benchmarking: Comparing actual or planned project practices to other projects, in order to generate ideas for improvement.

Question - 64

A tool used by a quality audit team is:

A. Checklists

B. Status Reports

C. Both of the above are true

D. None

A is the correct answer. Quality audits - Structured review of QM activities in order to identify the lessons learned that can improve the performance of this project and of other projects within the organization.

Question - 65

When is Quality Control performed?

A. At start of a project

B. When defects are identified

C. For the life of the project

D. After the project is accepted

C is the correct answer. QC (Quality Control): Monitoring results to determine if they comply with relevant quality standards and identifying ways to eliminate problem causes For the life of the project.

Question - 66

The role of inspection in Quality Control is:

A. To determine the level of performance against standards

B. To prove that you are producing a quality product

C. To satisfy top management and the customer

D. All of the above

A is the correct answer. Inspection - Measuring, examining, and testing to determine whether results conform with requirements.

Question - 67

What is the other term for Cause and Effect Diagrams?

A. Metrics

B. Ishikawa Diagrams

C. Project requirements

D. Trend Analysis

B is the correct answer. Ishikawa diagrams are sometimes called Fishbone diagrams. Also called Cause and Effect Diagrams. Cause and effect diagram - Illustrates how causes and subcauses relate and create potential problems or effects.

Question - 68

A process is considered to be out of control:

A. when Seven consecutive points are above mean

B. when Seven consecutive points are below mean

C. when a data point exceeds a control limit

D. All of the above

D is the correct answer. A process is considered out of control when a data point exceeds a control limit or when seven consecutive points are above or below mean.

Question - 69

3 sigma is equal to ______ percentage of fall between two control limits.

A. 99.99%

B. 95.73%

C. 95.46%

D. 68.26%

B is the correct answer. memorize 3 sigma = 95.73% 1 sigma = 68.26% 2 sigma = 95.46% 6 sigma = 99.99%

Question - 70

6 sigma is equal to ______ percentage of fall between two control limits.

A. 99.99%

B. 99.73%

C. 95.46%

D. 68.26%

A is the correct answer. memorize ALL 3 sigma = 95.73% 1 sigma = 68.26% 2 sigma = 95.46% 6 sigma = 99.99%

Question - 71

What is the other term for Fishbone Diagrams?

A. Metrics

B. Ishikawa Diagrams

C. Project requirements

D. Trend Analysis

B is the correct answer. Ishikawa Diagrams sometimes called Fishbone Diagrams. Also called Cause and Effect Diagrams. Cause and effect diagram - Illustrates how causes and subcauses relate and create potential problems or effects.

Question - 72

Causes for Rework can be recorded best using ________.

A. Status Reports

B. Pareto Charts

C. Project plan

D. Histogram

B is the correct answer. Pareto Charts: Histogram , ordered by frequency of occurrence, that shows how many results were generated by type or category of identified cause. Pareto's Law - A relatively small number of causes will typically produce a large majority of the problems or defects (80 / 20 rule)

Question - 73

Which of the following tools help you determine the most common cause of problems in a process by number ?

A. Status Reports

B. Pareto Charts

C. Ishikawa Diagrams

D. Histogram

D is the correct answer. Histogram: ordered by frequency of occurrence, that shows how many results were generated by type or category of identified cause.

Question - 74

80% of problems due to 20% of causes, relates to:

A. Status Reports

B. Pareto Charts

C. Ishikawa Diagrams

D. Histogram

B is the correct answer. Pareto's Law - A relatively small number of causes will typically produce a large majority of the problems or defects (80 / 20 rule). Pareto Charts are conceptually related to Pareto's Law.

Question - 75

_________are simillar to control chart without displayed limits.

A. Run charts

B. Pareto charts

C. Ishikawa diagrams

D. Histograms

A is the correct answer. Run charts are similar to control charts without displayed limits.

Question - 76

Quality Checklists are used ________.

A. To ensure that Quality Assurance steps were followed

B. To keep quality inspectors busy

C. To prevent project audits

D. All of the above

A is the correct answer. Quality Checklists are used to Ensure that Quality Assurance steps were followed.

AnswersAnswer To Question 1A. Quality ensures that the project satisfy customer requirements.

B. Quality ensures that the project satisfy senior management.

C. Quality adds to customer satisfaction.

D. Quality adds to sponsor satisfaction.

Explanation :A is the correct answer. Quality ensures that the project satisfies customer requirements. A is the correct answer. Quality ensures that the project satisfies customer requirements.

Integration Management

Question - 1

You are a project manager of a company and you have been assigned to take over managing a project that should have been 60 percent complete according to the schedule. After evaluation, you discover that the project is running far behind schedule, and that the project will probably take double the time originally estimated by the previous project manager. However, the sponsor has been told that the project is on schedule. What is the BEST course of action you will take?

A. Add new resource to the project and complete the project on schedule.

B. Show your evaluation to sponsor.

C. Ask your senior manager to deal with this.

D. Turn the project back to the previous project manager.

B is the correct answer. You can't turn the project back to the previous project manager because he or she may be busy with other projects. The best option is to show your evaluation to sponsor.

Question - 2

You are a project manager of a company and you are assigned to a project that has already been decided to be out sourced. As a project manager, you need to organize a formal bid process and select the vendor for this project. Your senior management is forcing you to select a vendor which has a good relation with your senior management. What is the BEST course of action for you?

A. Follow the formal bid process, and show the senior management about why the favoured vendor is or is not the best choice.

B. Report to legal department of your company.

C. Report to your Manager about this.

D. Get a written permission from your senior management to bypass the formal bid process.

A is the correct answer. The best option is to follow the formal bid process, and show the senior management about why the favoured vendor is or is not the best choice.

Question - 3

Which of the following project management process gets MOST of a project's budget expended?

A. Project Executing

B. Project Planning

C. Project Closing

D. Project Monitoring

A is the correct answer. Most of the resources are involved in the project executing process, therefore most of a project's budget are expended during this process.

Question - 4

Which of the following document can be used to guide all the work in both project executing and project monitoring and controlling phase of a project?

A. Project Management Plan

B. Project Risk Plan

C. Project QA Plan

D. Project Charter

A is the correct answer. Project Management plan can be used to guide all the work in both project executing and project monitoring and controlling phase of a project.

Question - 5

You are a project manager of a company and you are assigned to a project that has already decided to be outsourced. As a project manager, you need to organize a formal bid process and select the vendor for this project. You own stock in one of the vendor companies who also participated in the bidding process. What is the BEST course of action for you?

A. Get the vendor company selected for the project.

B. Keep the information to yourself.

C. Tell your manager and remove yourself from the vendor selection committee.

D. Ask other members of the selection committee to select your vendor company.

C is the correct answer. The best option is to tell your manager and remove yourself from the vendor selection committee.

Question - 6

The 2 years project has 200 work packages and a $20,000 budget. After one year, 100 work packages are completed and $10,000 has been spent. Which of the following is TRUE?

A. The project need 50 work package to be completed in 6 months.

B. Not enough information available.

C. The project needs 50 work package to be completed in 3 months.

D. The project is on schedule and on budget.

B is the correct answer. There is Not enough information available about the project. What was planned? Do the remaining work packages require the same effort as the ones completed ? We do not know - Therefore Option B is TRUE.

Question - 7

Some of your team members want to work on a flexible schedule and others want all team members should reach on fixed time. What should you do?

A. Allow them for flexible time schedules.

B. Allow them for fixed time schedules.

C. Arrange a meeting and allow them to decide.

D. Ask your senior management to decide.

C is the correct answer. The best option is to arrange a meeting and allow them to decide.

Question - 8

Which of the following is NOT an input of Direct and Manage Project Work process?

A. Project Management Plan

B. Approved Change Requests

C. Enterprise Environmental Factors

D. Project Charter

D is the correct answer. Project Charter is not an input of Direct and Manage Project Work process. Inputs of Direct and Manage Project Work process are: Project Management Plan, Enterprise Environmental Factors, Approved Change Requests, and Organizational Process Assets

Question - 9

Project Management Plan is an input to all of the following processes EXCEPT_________.

A. Direct and Manage Project Work process

B. Perform Integrated Change Control

C. Close Project or Phase

D. Develop Project Charter

D is the correct answer. Project Management Plan is NOT an input to Develop Project Charter. (PMBOK page no, 65)

Question - 10

___________ is the process of performing the work defined in the project management plan to achieve the project's objectives.

A. Define Scope


C. Direct and Manage Project Work

D. Monitor and Control Project Work

C is the correct answer. Direct and Manage Project Workis the process of performing the work defined in the project management plan to achieve the project's objectives.

Question - 11

Work performance data is an output of________.

A. Define Scope




C is the correct answer. Work performance data is output of Direct and Manage Project Work.

Question - 12

Change Request is an input to _________.

A. Define Scope




B is the correct answer. Change Request is an input to Perform Integrated Change Control. (PMBOK page no, 93)

Question - 13

You are a project manager of a company and you have been assigned to a project. You are now comparing actual project performance against project management plan. This belongs to which process?

A. Define Scope




D is the correct answer. Comparing actual project performance against project management plan belongs to Monitor and Control Project Work process.

Question - 14

Which of the following documents justify the project - whether the project is worth or not?

A. Business Case

B. Project Charter

C. Project Management plan

D. Scope statement

A is the correct answer. Business Case contains business need and cost-benefit analysis. Business Case document provides justification for the project - whether the project is worth or not. PMBOK page no , 529

Question - 15

When it comes to changes in the project, which of the following is the BEST that a project manager can do?

A. Prevent unnecessary changes.

B. Inform the stakeholders about the changes.

C. Inform the team members about the changes.

D. Track and record changes and maintain version control.

A is the correct answer. Project Manager can do all the mentioned options, but the best is to prevent unnecessary changes.

Question - 16

During the project execution phase, one of the team member asks about his or her work. Which of the following document would you ask the person to refer?

A. Work Breakdown Structure (WBS) dictionary

B. Scope Statement

C. Activity List

D. Project Charter

A is the correct answer. The WBS dictionary defines each element in the WBS. Therefore, descriptions of the work packages are in the WBS dictionary.

Question - 17

A change control system should be created ________.

A. As a formal documented procedure

B. As needed on the project

C. As needed on the project team

D. No need to create formal document

A is the correct answer. A change control system should be created as a formal documented procedure.

Question - 18

As a project manager it is important to collect project records at the end of the project. What is the use of "collect project records"?

A. Recall what happened on the project, good or bad.

B. Recall decisions made on the project.

C. To see cost decisions.

D. To support the risks on the project.

A is the correct answer. The best use of "collect project records" is to recall what happened on the project, good or bad.

Question - 19

Which of the following is the BEST technique to ensure that the project work is really completed?

A. Formal acceptance

B. Project end date reached

C. Project QA cycle over

D. Final performance reporting

A is the correct answer. Formal acceptance from the customer is the BEST technique to ensure that the project work is really completed.

Question - 20

You are a project manager of a company. You have been assigned as the project manager in the middle of the project. The customer is not happy with the performance of the project. What is the FIRST thing you should do?

A. Talk to customer about the concerns.

B. Try to achieve the performance.

C. Ignore the customer.

D. Leave the project and ask your manager to assign another project.

A is the correct answer. The best option is to talk to the customer about the concerns.

Question - 21

Which of the following is a common problem in administrative closure?

A. Completing a project charter

B. Retaining resources to complete the project

C. Completing a project plan

D. Completing a QA plan

B is the correct answer. The biggest problem is retaining team members until closure of the project.

Question - 22

When should a project baseline be changed?

A. Official change is made

B. Major delay on project

C. Minor delay on project

D. Only change in scope

A is the correct answer. The project baseline should be changed only when an official change is made.

Question - 23

You are project manager of a project. In the user testing phase the primary customer

of the project has requested a change. What will be your NEXT action?

A. Create a formal change request

B. Ignore it

C. Create a risk plan and show it to the customer

D. Inform the project sponsor about the changes to scope

A is the correct answer. Best option is create formal change request.

Question - 24

A project manager has created a document and wants to track the changes made in the document. The project manager should create _______.

A. Configuration Management System

B. Project Management Information System

C. Project Management System

D. Control Management System

D is the correct answer. Control Management System tracks the changes.

Question - 25

A project manager has created a document and wants some of the team member to have read access and some of them to have write access also. The project manager should create __________.

A. Configuration Management System

B. Project Management Information System

C. Project Management System

D. Control Management System

A is the correct answer. Configuration Management System addresses controlling documents.

Question - 26

You were the project manager of X company for a long time, and have done lots of project management practices. Recently, you have joined another company Y and

assigned to a project. You should _________.

A. Use the forms of company Y

B. Use the forms of company X and instruct about the good project management practices

C. Talk to change control board

D. Use the forms of company Y and instruct about the good project management practices practiced in company X

D is the correct answer. The best option is to use the forms of company Y and instruct about the good project management practices practiced in company X.

Question - 27

_________ is a group of processes required to ensure that the various elements of the project are properly coordinated.

A. Project Integration Management

B. Scope Management

C. WBS

D. Project Communication Management

A is the correct answer. Project Integration Management is a group of processes required to ensure that the various elements of the project are properly coordinated.

Question - 28

Project Integration Management includes ______.

A. Develop Project Charter

B. Develop Project Management Plan

C. Perform Integrated Change Control

D. All of the above

D is the correct answer. All of the above

Question - 29

Which of the following statement is true about the Project Charter ?

A. The Project Charter is the document that formally authorizes a project.

B. The Project Charter provides the project manager with the authority to apply organizational resources to project activities.

C. Requirements that satisfy customer, sponsor, and other stakeholder needs, wants and expectations.

D. All of the above

D is the correct answer. Project Charter: The Project Charter is the document that formally authorizes a project. The Project Charter provides the project manager with the authority to apply organizational resources to project activities.

Question - 30

Project Charter includes ________.

A. Project purpose or justification

B. Summary Milestone Schedule

C. Budget Summary

D. All of the above

D is the correct answer. Project Charter includes: Project purpose or justification, Assigned Project Manager and authority level, Summary milestone schedule, Stakeholder influences, Business case justifying the project, including return on investment, and Summary Budget

Question - 31

__________ is the first document that integrates the project itself with the organizational strategies and objectives (goals).

A. Project Charter

B. SOW

C. WBS

D. RBS

A is the correct answer. Project Charter is the first document that integrates the project itself with the organizational strategies and objectives.

Question - 32

Which of the following are inputs to Develop Project Charter ?

A. Agreements

B. Project Statement of Work

C. Enterprise Environmental Factors

D. All of the above

D is the correct answer. Inputs of Develop Project Charter: Agreements, Enterprise Environmental Factors, Project Statement of Work, and Organizational Process Assets

Question - 33

What planning determines which projects will be chosen in order to achieve the organizational goals?

A. Strategic Planning

B. Project Planning

C. Tactical planning

D. All of the above

A is the correct answer. Strategic Planning determines which projects will be chosen or sponsored in order to achieve the organizational goals.

Question - 34

Which of the following statement is true about Strategic Planning ?

A. Strategic Planning determines which projects will be chosen in order to achieve the organizational goals.

B. Strategic Planning determines which projects will be sponsored in order to achieve the organizational goals.

C. Strategic Planning determines the projects that are selected and are funded.

D. All of the above

D is the correct answer. Strategic Planning determines which projects will be chosen or sponsored in order to achieve the organizational goals. Strategic Planning

determines the projects that are chosen and funded.

Question - 35

_______ is the road map for the execution of the project.

A. Project Plan

B. SOW

C. WBS

D. Strategic Planning

A is the correct answer. Project Plan is the road map for the execution of the project.

Question - 36

Assumptions are factors that, for planning purposes, are considered to be ______.

A. True, real, or certain

B. True, real, or uncertain

C. Real

D. only True

A is the correct answer. PMBOK describes assumptions as "factors that, for planning purposes, are considered to be true, real, or certain."

Question - 37

Assumptions in the project plan should be _________ .

A. Written down

B. Understandable

C. Not understandable

D. No need to write

A is the correct answer. Assumptions that are not written down are the most dangerous - so they should always be written down.

Question - 38

"How to execute the project" are found in the _________.

A. Project Plan

B. Scope Statement

C. WBS

D. Strategic Planning

A is the correct answer. The Project Plan is the final document to be created before the execution of the project.

Question - 39

The Project Plan helps team members to ________.

A. Communicate

B. Discipline

C. Establishing the activity logic

D. All of the above

A is the correct answer. Project plan shows what should be done to execute the project, all team members can communicate about their progress on the project by referring to the project plan.

Question - 40

Which of the following are part of the project management plan?

A. Project Scope

B. Schedule

C. Major Milestones and Target Dates

D. All of the above

D is the correct answer. Project plan includes: Project charter, PM approach or strategy, Scope statement, Work breakdown structure (WBS), Cost estimates, schedule and responsibility assignments, Performance measurement baselines, Major milestones and target dates, Key or required staff, Key risks, Open issues and pending decisions, and Subsidiary management plans

Question - 41

Which of the following are inputs of Develop Project management Plan ?

A. Project Charter

B. Enterprise Environmental Factors

C. Organizational Process Assets

D. All of the above

D is the correct answer. Inputs of Develop project management plan: Project charter, Enterprise environmental factors, and Organizational process assets and output from planning processes

Question - 42

Project Scope Statement includes:

A. Project and product objectives

B. Product or service requirements and characteristics

C. Product acceptance criteria

D. All of the above

D is the correct answer. A Project Scope Statement includes: Project and product objectives, Product or service requirements and characteristics, Product acceptance criteria, Project boundaries, and Project requirements and deliverables

Question - 43

In Project Integration Management, the methodology that is used to measure variance in projects is called __________.

A. Earned Value Management (EVM)

B. Earned Value (EV)

C. Accounting

D. Scheduling

A is the correct answer. In Project Integration Management, the methodology that is used to measure variance in projects is called Earned Value Management (EVM). EVM is a project integrating methodology, whereas EV is the technique.

Question - 44

EVM is a methodology that deals with _______ management.

A. Variance

B. Natural

C. Schedule

D. None

A is the correct answer. In Project Integration Management, the methodology that is used to measure variance in projects is called Earned Value Management (EVM).

Question - 45

Project Plan Development includes:

A. How changes will be monitored and controlled

B. How work will be executed to accomplish the project objectives

C. The need and techniques for communication among stakeholders

D. All of the above

D is the correct answer. Project Plan Development includes: How changes will be monitored and controlled, How work will be executed to accomplish the project objectives, The need and techniques for communication among stakeholders, and How the selected processes will be used to manage the specific project

Question - 46

Which of the following is useful in your current project planning?

A. Contact with former project managers

B. Reviewing WBS from other projects

C. Utilizing databases from past projects

D. All of the above

D is the correct answer. Old data is useful for your current project plan.

Question - 47

"Risk plans, quality plans, and procurement plans are all ________ to the project plan."

A. Inputs

B. Outputs

C. Tools

D. None

A is the correct answer. Risk plans, quality plans, and procurement plans are all inputs to the project plan.

Question - 48

The requirements, designs, and specifications are part of _________________.

A. Technical documentation

B. SOW

C. WBS

D. Scope Statement

A is the correct answer. The requirements, designs, and specifications are part of Technical documentation.

Question - 49

The project management plan can be composed of one or more of the __________ subsidary plans.

A. Project scope management plan

B. Schedule management plan

C. Cost management plan

D. All of the above

D is the correct answer. The project management plan can be composed of one or more of the following subsidary plans: Project scope management plan, Schedule management plan, Cost management plan, Quality management plan, Process improvement plan, Staffing management plan, Communication management plan, Risk management plan, and Procurement management plan

Question - 50

Project management plan can include:

A. Milestone List

B. Schedule Baseline

C. Cost Baseline

D. All of the above

D is the correct answer. The project management plan can have one or more of the following components: Milestone List, Resource Calendar, Schedule Baseline, Cost Baseline, Quality Baseline, Risk Register

Question - 51

Anything done to bring future performance in line with the project plan is called ________.

A. Corrective action

B. Preventive action

C. Risk Plan


A is the correct answer. Corrective action: Anything done to bring future performance in line with the project plan. Preventive action: Anything done that reduces the probability of potential consequences of project risk events.

Question - 52

Anything done that reduces the probability of potential consequences of project risk events is called ________.

A. Corrective action

B. Preventive action

C. Risk Plan

D. All of the above

B is the correct answer. Corrective action: Anything done to bring future

performance in line with the project plan. Preventive action: Anything done that reduces the probability of potential consequences of project risk events.

Question - 53

A request to expand or Agreements project scope, budget, schedule, or resources is called _______.

A. Change request

B. Risk

C. Corrective action


A is the correct answer. Change request: A request to expand or Agreements project scope, budget, schedule, or resources.

Question - 54

Scope Management , Risk Management and Quality Management are examples of ___________ skills.

A. Team management

B. Project management

C. Schedule management

D. Executive management

B is the correct answer. Based on PMBOK, scope and risk are examples of project management skills.

Question - 55

Communication, leadership, and negotiation are examples of ___________ skills.

A. Team management

B. Project management

C. Schedule management

D. General management

D is the correct answer. Based on PMBOK, scope and risk are examples of project

management skills. And Communication, leadership, and negotiation are examples of General management.

Question - 56

Who develops project management plan?

A. Only Project Manager

B. Project Manager and team

C. Sponsor

D. Executive Management

B is the correct answer. Project Manager and team develops the project management plan.

Question - 57

What is the outcome of the activities performed to accomplish the project ?

A. Change Requests

B. Work Results

C. Project Plan

D. Scope Statement

B is the correct answer. Outcome of the activities performed to accomplish the project is Work results.

Question - 58

Additional planning occurs when ___________.

A. Any change request is approved

B. A change is made in the project

C. The sponsor asks for changes

D. All of the above

A is the correct answer. Additional planning occurs when any change request is approved.

Question - 59

If a project manager can approve the changes, this is still part of the ___________.

A. Project Plan

B. Change Control System

C. Charter

D. Scope Statement

B is the correct answer. Any change request must go through review process, and so needs to be a part of Change Control System.

Question - 60

Which of the following is an input of Perform Integrated Change Control ?

A. Change Requests

B. Corrective Action

C. Lessons Learned

D. All of the above

A is the correct answer. Change Requests are an input into Integrated Change Control.

Question - 61

Which of following are types of change requests?

A. Legally mandated

B. Optional

C. Internally initiated

D. All of the above

D is the correct answer. Change Request may be oral or written, direct or indirect, externally or internally initiated, and legally mandated or optional.

Question - 62

If you are a Project Manager and are making changes in product scope, these changes should be reflected in your _______.

A. Project Scope

B. SOW

C. Schedule

D. All of the above

A is the correct answer. Project Scope should be updated.

Question - 63

Which of the following is an output of Project closure?

A. Agreements Closure Procedure

B. Final Product, Service, or Result

C. Administrative Closure Procedure


B is the correct answer. Output of Close Projects are: a) Final Product, Service, or Result b) Organizational process updates

Question - 64

Project Management Plan comprises two major sections _____________

A. Agreements Closure Procedure and base lines

B. Subsidiary Management Plan and base lines

C. Administrative Closure Procedure and base lines


B is the correct answer. Project Management Plan comprises two major sections Subsidiary Management Plan and base lines.

Question - 65

You have joined as a project manager for a project few days back, you are looking for Stakeholder list , Which below document contains the list ?

A. Project Charter

B. Scope Management Plan

C. WBS

D. Requirements Traceability Matrix

A is the correct answer. Project Charter Section 4.1.3.1 now includes Assumptions and Constraints, High-Level project description and boundaries and Stakeholder list.

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