PNB vs Sayo Jr 129918 ; July 9, 1998 J. Davide, Jr. First Division
Qualitative investigation of library clients’ needs in a newly created comprehensive university: a...
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Transcript of Qualitative investigation of library clients’ needs in a newly created comprehensive university: a...
Qualitative investigation of library clients’ needs in
a newly created comprehensive university: a case
study
Nondumiso Sinyenyeko-Sayo
Structure
• Background of the study
• Research Method
• Research Analysis
• Findings
• Conclusion
Nondumiso Sinyenyeko-Sayo
Background to the study
• UJ was given the status of a comprehensive institution during the process of restructuring of higher education institutions.
• We needed to understand this type of institution
• What was the impact of restructuring on the library clients.
• Role of the library in supporting this institution
Nondumiso Sinyenyeko-Sayo
Research Method
• Literature review• Journals, internet etc
• Teleconference
• Focus groups• Academic staff, students and library staff
• Follow-up interview
• Colloquium
Research Analysis
• Data was analysed using thematic content analysis.
• Data was grouped into themes representing the research findings. • Understanding the term “comprehensiveness”• Programmes• Collection development • Marketing and communication • Service and staff
Nondumiso Sinyenyeko-Sayo
Findings :Comprehensive definition (understanding)
• Comprehensive institution is an adding on to academic university programmes
• Bringing together university and technikon programmes• Different ways of teaching• Caters for a variety of courses and programmes
Nondumiso Sinyenyeko-Sayo
Cont…
• Comprehensive institution consists of traditional (theory) and vocational (practical).
• Understanding commonalities as well as the differences• Comprehensive institution is a marriage between two institutions
( practical driven programmes and research degrees)• Vocational encompass technical programmes, skills development,
industry and short courses.
Nondumiso Sinyenyeko-Sayo
Findings: Impact on programmes
• Widening of programmes affected library collection • Coverage and content
• Variety of programmes to choose from• Affected library space
• Different Teaching culture• Traditional swamped vocational
• All lecturers are now expected to do more research• More support from the library
• Information literacy was seen as not effective• Awareness and timing
Nondumiso Sinyenyeko-Sayo
Findings: Impact on collection development
• Collection development is an important component of a comprehensive institution
• Responsibility• Academics vs. subject librarian
• Change in acquisitions policy and procedure• Multiple copies• Exhibitions
Nondumiso Sinyenyeko-Sayo
Findings : Impact on Marketing and Communication
• Internal communication o inadequate communication between lecturing
staff and subject librarian ( prescribed books)
• External communication • Databases
oLack of awareness about library e-resources.
• Information literacy programmesoLack of awareness about library training and other
programmes.
Nondumiso Sinyenyeko-Sayo
Findings : Impact on Library Services and Staff
• Increase in students intake has created more pressure on library staff
• Vocational staff are expected to do more research. The library staff is expected to support all lectures
Nondumiso Sinyenyeko-Sayo
Role of the library
• Comprehensiveness should be reflected on services and collections
• Information literacy should be part of the curriculum
• Subject librarians should be multi-skilled (Vocational and traditional)
• Study environment should be conducive for vocational learning ( drawing table and discussion rooms)
Nondumiso Sinyenyeko-Sayo
Cont…
• All library resources should be shared among all UJ students and staff (departmental collections)
• Collection development budget should be used effectively (information and research budget)
• Just in time ( Online help function)• Change in organizational culture (rebranding)• Multimedia resources and their facilities in all
campuses.
Nondumiso Sinyenyeko-Sayo
Recommendation and conclusion
• There is not much difference in supporting clients need from traditional or vocational university, However, there is a slight difference
- library space
- Information librarians skilling• More investigation on Comprehensive institution
to be conducted
Nondumiso Sinyenyeko-Sayo
Summary
• Definition of a Comprehensive institution
• Impact of restructuring on library clients
• Role of the library in a comprehensive institution
Nondumiso Sinyenyeko-Sayo
Thank you
Contact: Nondumiso Sinyenyeko-Sayo
E-mail: [email protected]/ 0786945418
Nondumiso Sinyenyeko-Sayo