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QUESTIONERS

The following questionnaire has been prepared by University of petroleum and energy studies

student. The focus of the questionnaire is to studyVirtual Mobile shopping in India.

Please give your Detail in the questionnaire.All information obtained will be used for

academic purpose only. Thank-you for your co-operation.

Thank-you for your co-operation.

Name: ______________________________________________________ Date:_____________ _

City, state:________________________________________________________________________

_

Mobile no: ______ Email Address: ___________________

Qualification____________________________ Profession______________________

Income group _________________________ Age___________________________

Gender: Female Male

1. What is your designation in the company?

Ans. (A) Manager (B) Owner

(C)Advertising and sales manager (D) others

2. Are you aware about virtual mobile shopping? (Scanning QR code through mobile and do purchasing)

Ans. (A) Yes (B) No

3. Do you think virtual mobile shopping will help in increasing your company sales? (Concern toward revenue)

Ans. (A) Strongly Agree (B) Agree

(C) Disagree (D) Strongly Disagree

4. Do you think virtual mobile shopping will improve customer shopping experience? (Focus on conveniences)

Ans. (A) Yes (B) No

5. Would you like to introduce virtual mobile shopping into your business?

Ans. (A) Yes (B) No

6. Who will be your target customer? (Demography target)

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Ans. (A) Office working people (B) Students

(C)House wife (D)Other

7. Where would you like to position virtual wall? (Place to focus)

Ans. (A) Metro station (B) Airport

(C) Colleges/ Food court (D) others

8. Do you think virtual mobile shopping will help small firms to compete with big firms?

Ans. (A) Yes (B) No

9. Which promotion technique would you want to introduce? (Concern towards ProductPromotion)

Ans. (A) flat Discount (B) Combo Offers

(C) Coupons (D) Cash Back

10. Which mode of payment will you prefer?

Ans. (A) Mobile Banking (B) Cash on delivery

11. What are the technique would you like to deploy to handle customer problems? (Concerntowards After

Sales Service)

Ans. (A) 24 *7 customer Assistances (B) Extended warranty

(C) Replacement (D) others

12. Any suggestion would you like to give?

Ans. (A) Yes (B) No

12. If yes? What are they?

Ans.__________________________________________________________________________________

____

______________________________________________________________________________________

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