QU - Fortress Learning · 2016-09-28 · solutions d accountin ns anisations s and legis g system...
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Transcript of QU - Fortress Learning · 2016-09-28 · solutions d accountin ns anisations s and legis g system...
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ans
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Human R
BSBHRM
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BSBHRM
BSBHRM
BSBHRM
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SIM513B
SIM412B
SIM413B
SIM414B
SIM415B
SIW416B
SIW417B
SIW514B
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BSBHRM
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BSBITA4
BSBITS4
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M507A
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BSBMKG
BSBMKG
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BSBMED
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T401A
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BSBMGT
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BSBMGT
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115
16
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116
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Unit No.
Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
Unit 6
Unit 7
Unit 8
Unit 9
Unit 10
Unit 11
Unit 12
Unit 13
Unit 14
Unit 15
Unit 16
Unit 17
Unit 18
Unit 19
Unit 20
Unit 21
Unit 22
Unit 23
Unit 24
Unit 25
Unit 26
Unit 27
Unit Cod
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BSBGOV
BSBGOV
BSBDIV
BSBRSK
BSBADM
BSBOHS
BSBCUS
BSBCUS
BSBCUS
BSBCON
BSBEBU
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BSBADM
BSBADM
BSBINN
BSBIPR
BSBIPR
BSBIPR
BSBIPR
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BSBITS4
BSBITU4
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S407A M
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S402B A
S403B Im
N401A W
U401A R
402A R
M405B O
M409A C
301A P
401A U
402A P
403A P
404A P
405A P
M401A M
401A D
401B M
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List
Unit Title
mplement B
Work within o
Analyse finan
Work effectiv
dentify risk a
Manage mee
Monitor a saf
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Address cust
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Work effectiv
Review and m
Report on fin
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Promote inno
Use and resp
Protect and u
Protect and u
Protect and u
Protect and u
Make a prese
Design datab
Maintain bus
Develop and
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Develop team
of All Units
oard membe
organisation
ncial reports
vely with dive
and apply ris
etings
fe workplace
mplementati
tomer needs
ustomer serv
vely in a bus
maintain a w
nancial activi
eetings
business res
ovation in a
pect copyrig
use new inve
use brands a
use innovativ
use intangib
entation
bases
siness techno
use comple
mplex deskto
ms and indiv
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er responsib
nal structure
s and budget
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sk managem
e
ion of custom
s
vice standar
siness contin
website
ity
ources
team enviro
ht
entions and
and busines
ve designs
le assets in
ology
ex spreadshe
op published
viduals
bilities
ts
ment process
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rds
nuity context
onment
innovations
ss identity
small busine
eets
d documents
ses
strategies
t
s
ess
s
117
18
Unit 28
Unit 29
Unit 30
Unit 31
Unit 32
Unit 33
Unit 34
Unit 35
Unit 36
Unit 37
Unit 38
Unit 39
Unit 40
Unit 41
Unit 42
Unit 43
Unit 44
Unit 45
Unit 46
Unit 47
Unit 48
Unit 49
Unit 50
Unit 51
Unit 52
Unit 53
BSBMKG
BSBMKG
BSBPMG
BSBREL
BSBRES
BSBSUS
BSBWR
BSBSMB
BSBSMB
BSBSMB
BSBSMB
BSBCRT
BSBFRA
BSBINT3
BSBMGT
BSBREL
BSBSMB
BSBSMB
BSBSMB
BSBSMB
BSBSMB
FNSACC
PSPGOV
BSBFIA4
BSBADM
BSBADM
G413A P
G414A U
G510A M
L401A E
S401A A
S301A Im
p
T401A W
B401A E
b
B402A P
B403A M
B404A U
T501A O
A401B M
re
303B O
T404A L
L402A B
B405B M
B406A M
B407A M
B408B M
B409A B
s
CT406B S
V407B P
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M401B P
M406B O
Promote prod
Undertake m
Manage proj
Establish net
Analyse and
mplement an
practices
Write comple
Establish leg
business
Plan small bu
Market the sm
Undertake sm
Originate and
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equirements
Organise the
Lead and fac
Build client re
Monitor and
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Manage a sm
Manage pers
Build and ma
stakeholders
Set up and o
Provide a qu
Prepare finan
Produce com
Organise bus
ducts and se
marketing act
ects
tworks
present res
nd monitor e
ex document
gal and risk m
usiness fina
mall busines
mall busines
d develop co
mpliance with
s
e importing a
cilitate off sit
elationships
manage sm
all business f
mall team
sonal, family
aintain relatio
s
operate a com
otation
ncial reports
mplex texts fr
siness trave
ervices
tivities
earch inform
environment
ts
managemen
nces
ss
ss planning
oncepts
h franchisee
and exporting
te staff
and busines
all business
finances
y, cultural an
onships with
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s
rom shortha
l
mation
tally sustaina
nt requireme
obligations
g of goods
ss networks
s operations
nd business
h small busin
accounting s
and notes
able work
nts of small
and legislat
s
obligations
ness
system
1
ive
18
19
Unit 54
Unit 55
Unit 56
Unit 57
Unit 58
Unit 59
Unit 60
Unit 61
Unit 62
Unit 63
Unit 64
Unit 65
Unit 66
Unit 67
Unit 68
Unit 69
Unit 70
Unit 71
Unit 72
Unit 73
Unit 74
Unit 75
Unit 76
Unit 77
Unit 78
Unit 79
BSBADM
BSBINM
BSBADM
BSBMED
BSBMGT
BSBMGT
BSBMGT
BSBWO
BSBWO
BSBWO
BSBSMB
BSBHRM
BSBHRM
BSBHRM
BSBWR
BSBRKG
BSBEMS
BSBEMS
BSBEMS
BSBEMS
BSBPMG
BSBPMG
BSBPMG
BSBPMG
BSBPMG
BSBPMG
M411A P
M401A Im
M407B A
D401B M
T403A Im
T401A S
T402A Im
R402A P
R401A E
R404A D
B305A C
th
M401A R
M402A R
M403A S
K410A Im
G404A M
S401B D
e
S402B D
c
S403B D
c
S404B M
G401A A
G402A A
G403A A
G404A A
G405A A
G406A A
Produce com
mplement w
Administer p
Manage patie
mplement co
Show leaders
mplement op
Promote team
Establish effe
Develop wor
Comply with
he micro bus
Review huma
Recruit, sele
Support perfo
mplement in
Monitor and
Develop and
expand clien
Develop and
candidates
Develop and
candidates
Manage the
Apply project
Apply time m
Apply cost m
Apply quality
Apply human
Apply commu
mplex texts fr
workplace inf
rojects
ent record k
ontinuous im
ship in the w
perational p
m effectiven
ective workp
k priorities
regulatory, t
siness
an resource
ct and induc
ormance ma
ndustrial rela
maintain rec
implement
t base
implement
provide em
recruitment
t scope man
management
management
y manageme
n resources
unications m
rom audio tr
formation sy
keeping syste
mprovement
workplace
lan
ness
place relation
taxation and
s functions
ct staff
anagement p
ations proced
cords in an o
business de
strategies to
mployment m
process for
nagement te
t techniques
techniques
ent technique
managemen
management
ranscription
ystem
em
nships
d insurance r
process
dures
online enviro
evelopment s
o source and
management
client organ
chniques
es
nt approache
t techniques
requirement
onment
strategies to
d assess
services to
nisations
es
s
1
ts for
o
19
20
Unit 80
Unit 81
Unit 82
Unit 83
Unit 84
Unit 85
Unit 86
Unit 87
Unit 88
Unit 89
Unit 90
Unit 91
Unit 92
Unit 93
Unit 94
Unit 95
Unit 96
Unit 97
Unit 98
Unit 99
Unit100
Unit 101
Unit 102
Unit 103
Unit 104
Unit 105
Unit 106
Unit 107
Unit 108
Unit 109
BSBPMG
BSBPMG
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBADV
BSBADV
BSBADV
BSBADV
BSBADV
BSBADV
BSBWR
BSBEBU
BSBFIM
BSBADM
G407A A
G408A A
SIL401B M
SIL402B U
SIC403B M
SIM404B U
SIM405B M
SIM406B M
SIM407B P
SIM504B D
SIL408B M
SIL409B M
SIL410B M
SIC411B C
SIM412B Im
SIM413B O
SIM414B O
SIM415B C
SIW416A O
SIW417A S
V503B C
V507B D
V509A C
V510A C
V511A E
V512A D
T501A W
U501A In
502A M
M503B P
Apply risk ma
Apply contra
Meet the role
Use the cons
Maintain and
Use the busi
Monitor finan
Manage asse
Plan for orga
Develop and
Manage a Bo
Manage time
Manage stres
Communicat
mplement a
Oversee bus
Oversee the
Contribute to
Obtain and m
Select and ut
Coordinate a
Develop a m
Create mass
Create mass
Evaluate and
Develop an a
Write persua
nvestigate a
Manage payr
Plan and ma
anagement t
ct and procu
es and respo
stitution
d protect cult
ness plan
ncial manage
ets
anisational n
implement
oard meeting
e
ss
te with the co
business lik
siness plann
organisation
o a positive a
manage cons
tilise techno
advertising re
edia plan
s print media
s electronic m
d recommen
advertising s
asive copy
and design e
roll
nage confer
techniques
urement proc
onsibilities o
ture
ement and b
eeds
organisation
g
ommunity
ke approach
ing
n's annual b
and culturally
sultancy ser
ology
esearch
a advertisem
media adver
nd advertisin
strategy and
e business so
rences
cedures
f a Board m
budgets
nal policies
budget
y appropriat
rvices
ments
rtisements
g media opt
brief
olutions
ember (1)
te workplace
tions
2
e
20
21
Unit 110
Unit 111
Unit 112
Unit 113
Unit 114
Unit 115
Unit 116
Unit 117
Unit 118
Unit 119
Unit 120
Unit 121
Unit 122
Unit 123
Unit 124
Unit 125
Unit 126
Unit 127
Unit 128
Unit 129
Unit 130
Unit 131
Unit 132
Unit 133
Unit 134
Unit 135
Unit 136
Unit 137
Unit 138
Unit 139
BSBADM
BSBADM
BSBITB5
BSBHRM
BSBHRM
BSBHRM
BSBHRM
BSBHRM
BSBHRM
BSBHRM
BSBHRM
BSBLED
BSBMKG
BSBMKG
BSBMKG
BSBMKG
BSBMKG
BSBMKG
BSBMKG
BSBMKG
BSBMKG
BSBPUB
BSBPUB
BSBPUB
BSBPUB
BSBCON
BSBINM
BSBIPR
BSBRSK
BSBSUS
M504B P
M506B M
501A E
M501B M
M502A M
M513A M
M505A M
M506A M
M507A M
M509A M
M510A M
D502A M
G501B Id
G502B E
G506B P
G507A In
G508A P
G509A Im
G510A P
G514A Im
G515A C
B501A M
B502A D
B503A M
B504A D
N601B D
M501A M
501A M
K501A M
S501A D
Plan or revie
Manage busi
Establish and
Manage hum
Manage hum
Manage work
Manage rem
Manage recr
Manage sepa
Manage reha
Manage med
Manage prog
dentify and e
Establish and
Plan market
nterpret mar
Plan direct m
mplement an
Plan e-marke
mplement an
Conduct a m
Manage the
Develop and
Manage fund
Develop and
Develop and
Manage an in
Manage intel
Manage risk
Develop wor
w administra
iness docum
d maintain a
man resource
man resource
kforce plann
uneration an
ruitment sele
aration or te
abilitation or
diation proce
grams that p
evaluate ma
d adjust the
research
rket trends a
marketing act
nd monitor d
eting commu
nd monitor m
marketing aud
public relatio
manage co
draising and
implement
maintain bu
nformation o
llectual prop
kplace polic
ative system
ment design
a workgroup
es services
es managem
ning
nd employee
ection and in
ermination
return to wo
esses
promote pers
arketing oppo
marketing m
and developm
tivities
direct marke
unications
marketing ac
dit
ons publicat
omplex public
sponsorship
crisis manag
usiness cont
or knowledge
perty to prote
cy and proce
ms
and develop
computer n
ment informa
e benefits
nduction proc
ork program
sonal effectiv
ortunities
mix
ments
eting activitie
ctivities
tion process
c relations c
p activities
gement plan
tinuity plans
e managem
ect and grow
edures for su
pment
etwork
ation system
cesses
s
veness
es
campaigns
ns
ent system
w business
ustainability
2
ms
21
22
Unit 140
Unit 141
Unit 142
Unit 143
Unit 144
Unit 145
Unit 146
Unit 147
Unit 148
Unit 149
Unit 150
Unit 151
Unit 152
Unit 153
Unit 154
Unit 155
Unit 156
Unit 157
Unit 158
Unit 159
Unit 160
Unit 161
Unit 162
Unit 163
Unit 164
Unit 165
Unit 166
Unit 167
BSBWO
BSBCUS
BSBMGT
BSBRKG
BSBWO
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBATS
BSBFIM
BSBLED
BSBMGT
BSBMGT
BSBOHS
BSBCOM
BSBFRA
BSBHRM
BSBWR
R501A M
S501A M
T502B M
G502B M
R502A E
SIL501B M
SIL502B W
SIL503B M
SIM505B C
SIM506B D
SIM507B E
SIC510B C
SIL508B B
SIL509B M
SIM511B D
SIM512B M
SIM513B O
SIW514B R
SIW515B S
501A M
D501A D
T515A M
T516A F
S509A E
M503B D
c
A502B M
M512A M
K510A M
Manage pers
Manage qua
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Oversee recr
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Manage ope
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Ensure a saf
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compliance r
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sonal work p
lity custome
ple performa
monitor bus
m effectivene
es and respo
e manager
flict
nisation fina
ployment ser
d maintain a
ommunity m
nity leader
as a Board
erprise oppo
ard competen
ruitment and
our organisa
ng
gets and fina
orkplace lea
rational plan
ntinuous imp
fe workplace
cesses for th
requirements
anchise oper
formance ma
ustrial relatio
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er service
ance
siness or rec
ss
onsibilities o
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rvices
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ncies
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ation
ancial plans
arning enviro
n
provement
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he managem
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ration
anagement s
ons
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cords system
f a Board m
lanning cycle
of staff
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onment
ment of brea
systems
al developm
ms
ember (2)
e
ches in
2
ment
22
23
Unit 168 BSBITU4401A DDesign and ddevelop commplex text doocuments
223
24
Qual
ContenBSB40
BSB40
BSB40
BSB40
BSB40
BSB41
BSB50
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lificati
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0407 Certific
0507 Certific
0807 Certific
0907 Certific
1907 Certific
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25
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BSB402
TRAININhttp://trai
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knowledg
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26
C
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CORE
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ELECTIV
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BSB4040
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4 core u6 electivThe 6 eleendorsed
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32
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BSB408
TRAININhttp://trai
DescriptThis qua
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36
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37
38
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BSB4090
TRAININhttp://trai
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BSB419
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43
44
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BSB5020
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47
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Question 24c:
Question 25a:
Question 25b:
Question 26a:
Question 26b:
Question 26c:
Question 26d:
Question 26e:
Describe th
use in the w
technology
Describe
electronica
to protect th
Describe t
taken to
purchases.
In designin
what facto
solution a
consistency
Describe p
spreadshee
exporting d
printing, na
Describe a
shorthand
notes/dictat
notes? Wh
How have
dictates na
familiar or w
In producin
functions
ergonomic
computers?
After notes
taken to de
How have
quality stan
hree (3) piece
workplace and
.
how your
lly, and what
hat data.
he process
identify an
ng and devel
ors have you
and automa
y and accurac
procedures
ets including
data, creating
aming and sto
complex doc
notes. Ho
tion? What
hat did you do
you handled
ames and te
where the aut
ng complex d
of software
practices h
?
s are prepare
esign and prod
you ensure
ndards and ta
es of hardwa
d explain how
organisatio
security mea
you or your
nd approve
oping a com
u considered
ation to e
cy of spreads
in your wor
entering da
graphs for n
oring a spread
cument you ha
ow did you
checks did
o to ensure ac
d a situation
erms with w
thor was diffic
documents, d
you have
ave you ap
ed, discuss th
duce a compl
d completed
sk requireme
are technolog
w you maintai
on stores
asures are in
r organisation
new techn
mplex spreads
d including
ensure effic
sheets?
rkplace for
ata, importing
numerical dat
dsheet.
ave produced
prepare to
you make o
ccuracy?
where the a
which you ar
cult to unders
describe the
used and
pplied when
he steps you
lex document
d documents
ents??
gy you
in that
data
place
n has
nology
Main
techn
sheet,
linked
ciency,
using
g and
ta and
Deve
comp
spre
d from
take
on the
author
re not
stand?
main
what
using
have
t.
meet
Prod
desk
docu
ntain business
nology
elop and use
plex
adsheets
duce complex
ktop published
uments
6
s
x
d
62
62
27
Q
Q
Q
28
Q
Q
Q
Q
29
Q
Q
30
Q
Q
Q
Question 27a:
Question 27b:
Question 27c:
Question 28a:
Question 28b:
Question 28c:
Question 28d:
Question 29a:
Question 29b:
Question 30a:
Question 30b:
Question 30c:
Discuss a
developing
How were
individual id
How have
goals of lea
Explain the
to assess w
for future le
Describe th
organisatio
knowledge
Tell me ab
and coord
personnel
your netwo
In advis
products/se
provided an
What types
promotiona
was the fee
Discuss a
managed.
activity?
What inform
from review
Discuss an
and how yo
In administ
risk?
What inform
of a projec
projects?
Learning pla
for yourself
e the learni
dentified?
you ensure
arning and de
e monitoring p
whether learn
earning?
he products
n and dis
current on th
out a promot
dinated inclu
and resource
rks to ensure
sing on
ervices, wha
nd what data
s of feedback
al activities of
edback used t
marketing a
How did you
mation have y
wing marketin
n example of
ou formulated
ering a projec
mation have y
ct and how w
an you have
f or a memb
ng and dev
ed learning a
evelopment ne
process your
ning outcomes
and service
cuss how
ese products
tional activity
uding the p
e allocation a
e the success
promotional
at types of
did you base
k has you com
products and
to plan future
activity you h
u evaluate the
you or your o
g activities?
f a project yo
your project
ct plan, how h
you collected
was it used
e been involv
ber of your
velopment o
activities mee
eeds?
r organisation
s are met and
s offered by
you keep
s and services
you have pla
planning pro
and how you
of the activity
activities
advice have
e your advice
mpany collect
d services and
e activities?
have planned
e outcomes
organisation g
ou have man
plan.
have you man
at the final r
to plan for
ved in
team.
of the
et the
n uses
d plan
Deve
indiv
y your
your
s.
anned
ocess,
used
y.
of
e you
on?
ted on
d how
Prom
and
d and
of the
gained
Unde
mark
naged
naged
review
future
Man
elop teams an
viduals
mote products
services
ertake
keting activitie
age projects
6
nd
s
es
63
63
31Q
32
Q
Q
33
Q
Q
Q
34
Q
Q
Q
35
Q
Q
36
Q
Q
Question 31a:
Question 32a:
Question 32b:
Question 33a
Question 33b:
Question 33c:
Question 34a:
Question 34b:
Question 34c:
Question 35a:
Question 35b:
Question 36a:
Question 36b:
Discuss h
professiona
Describe a
completed
How did
presentatio
Discuss ho
information
a: For your
requiremen
them?
Describe an
used a pl
environmen
How have yo
resolve and
efficiency is
Describe a
Discuss th
took to prep
How have
quality stan
What types
their main f
Discuss th
business c
compliance
compliance
What type
business an
In preparin
consider th
business fin
Explain how
ow you dev
al relationship
a presentatio
in your work
you evalua
on?
ow you have a
for a present
line of wor
nts and how
occasion wh
an to organ
ntally sustaina
ou adopted n
d improve an
ssues?
a complex d
e documents
pare the docu
you ensure
ndards and ta
s of software
function in pro
he range of
complies with
e and what re
e?
of contracts
nd how did yo
ng a financia
hat could pot
nances?
w you have i
velop netwo
ps.
on (oral or w
place and ho
ate the effe
applied resea
tation.
rk, what are
do you ensu
here you have
nize work ac
able work pra
new approach
environment
document you
s’ purpose a
ument.
d completed
sk requireme
e have you u
oducing comp
legislative r
h. How have
cords have y
do you have
ou arrange th
al plan, wha
tentially have
dentified fina
rks and ma
written) you
ow you prepa
ectiveness o
arch skills to g
e the comp
ure that you
e developed a
ctivities to e
actices.
hes in your w
tal and/or res
u have prod
and the step
d documents
ents?
used and de
plex documen
requirements
e you maint
you kept as pr
e in place for
ese?
at factors did
e impacted o
ancial requirem
aintain Esta
have
ared it.
of the
gather
Anal
pres
infor
pliance
meet
and/or
ensure
work to
source
Imple
mon
envir
susta
pract
duced.
s you
meet
scribe
nts.
Write
docu
your
tained
roof of
r your
Esta
risk m
requ
smal
d you
on the
ments
Plan
busin
blish network
yse and
ent research
mation
ement and
itor
ronmentally
ainable work
tices
e complex
uments
blish legal an
management
irements of
ll business
small
ness finances
6
ks
nd
s
64
64
37
Q
Q
38
Q
Q
Q
39
Q
Q
Q
40
Q
Q
Q
41
Q
Q
42 Q
Question 37a:
Question 37b:
Question 38a:
Question 38b:
Question 38c:
Question 39a:
Question 39b:
Question 39c:
Question 40a:
Question 40b
Question 40c:
Question 41a:
Question 41b
Question 42a:
of the busi
financial pla
In develop
business,
were best
strategies?
Discuss yo
marketing
improveme
Discuss the
business pl
In impleme
monitored
your goals
What risk m
in your plan
How have
organisatio
What me
collaboratio
develop cre
How do you
Describe t
how a franc
: Describe
and/or use
requiremen
Explain how
compliance
Describe an
importing o
: Outline so
complete in
Describe a
ness and acq
an.
ping your m
what market
suited and
?
our marketin
activities to
ents.
e factors you
lan and why i
enting your b
business per
and objective
management
n?
e you iden
n?
ethods do
on/participatio
eative solution
u turn creative
the legal and
chisee conduc
e a system t
ed to manag
nts.
w you have ac
e and how you
n occasion w
or exporting go
ome of the d
n order to imp
an arrangeme
quired financ
arketing plan
ting strategie
how did y
ng mix and
ensure suc
consider whe
t is important
business pla
rformance to
es?
strategies ha
ntified conce
you use
on form all
ns to the issu
e ideas into o
d other requir
cts a busines
hat you have
ge complianc
cted to improv
u ensure ongo
here you hav
oods.
documentatio
port/export.
ent you have
ce in line with
n to promot
es did you d
you identify
how you m
ccess and id
en developing
t to have a pla
an, how have
ensure you
ave you integ
erns within
to enco
stakeholde
es?
operational pla
rements that
ss.
e have deve
ce with fran
ve in areas o
oing complian
ve been involv
n that you h
e worked und
h your
te the
decide
these
monitor
dentify
Mark
busin
g your
an.
e you
meet
grated
Unde
busin
your
ourage
ers to
ans?
Origi
deve
affect
eloped
chisor
of non-
nce.
Man
comp
franc
oblig
legis
requ
ved in
had to
Orga
impo
expo
der in Lead
ket the small
ness
ertake small
ness planning
inate and
elop concepts
age
pliance with
chisee
gations and
slative
irements
anise the
orting and
orting of good
d and facilitate
6
g
s
s
e
65
65
Q
Q
Q
43
Q
Q
44
Q
Q
Q
45
Q
Q
46
Q
Q
Q
47
Q
Q
Question 42b:
Question 42c:
Question 42d:
Question 43a:
Question 43b:
Question 44a:
Question 44b:
Question 44c:
Question 45a:
Question 45b:
Question 46a:
Question 46b:
Question 46c:
Question 47a:
Question 47b:
which you
an alternati
How did y
protected a
How were a
How did yo
for their dut
staff?
What skills
diverse ran
relationship
In what wa
your busine
What is t
operational
How do yo
and proced
What are t
changes ar
How do yo
financial pla
How do en
business go
What facto
recruit staff
Describe a
the inductio
Explain ho
consistent b
What are th
obligations/
What strate
have work
obligations/
supervised s
ve site i.e. at
you ensure
and assisted i
arrangements
ou arrive at a
ties? How did
do you use
nge of clients
p?
ays do you p
esses network
the process
strategies an
u monitor the
dures?
he implemen
re made due t
ou develop a
an?
nsure your fin
oals and obje
ors have you
f?
time you em
on and trainin
ow you have
business ope
he implication
/commitments
egies do you h
k/life balance
/commitments
staff carrying
home or else
offsite staff
n performing
s formalised?
agreed outcom
d you supervis
in building re
s and how d
participate in
ks?
you have
nd procedures
e effectivenes
ntation strateg
to your monito
and implemen
nancial plan
ectives?
considered
ployed a new
g process yo
e managed s
erations.
ns of family, c
s on the busin
have in place
e and are a
s?
out work dut
ewhere?
f were supp
their job?
mes with you
se or mentor
elationships w
do you foste
and contribu
used to de
s?
ss of the strat
gies you use
oring process
nt your busin
is working fo
when plann
w staff membe
u undertook.
staffing to e
community, cu
ness?
e to ensure wo
ble to meet
ties at
ported,
ur staff
these
off si
with a
er that
ute to
Build
relat
busin
evelop
tegies
when
s?
Mon
man
busin
oper
nesses
or your
Man
busin
ing to
er and
ensure
Man
team
ultural
orkers
t their
Man
famil
busin
oblig
ite staff
d client
ionships and
ness network
itor and
age small
ness
rations
age small
ness finances
age a small
m
age personal
ly, cultural an
ness
gations
6
ks
s
,
nd
66
66
Q
48
Q
Q
49
Q
Q
50
Q
Q
Q
51
Q
Q
Q
Q
52
Q
Q
Question 47c:
Question 48a:
Question 48b:
Question 49a:
Question 49b:
Question 50a:
Question 50b:
Question 50c
Question 51a:
Question 51b:
Question 51c:
Question 51d:
Question 52a:
Question 52b:
How do you
due to work
How do yo
with key s
business?
How does
to the deve
Describe so
that you are
Explain a sy
up and ope
Outline the
prepare a q
Explain the
: Describe s
preparing a
these.
What type
calculated
is necessar
Briefly outli
Profit and L
How did yo
preparation
In making
have you r
supplied to
Describe a
shorthand
notes/dictat
notes? Wh
How have
dictates na
familiar or w
u manage a n
kers outside o
u make sure
stakeholders
the structure
elopment of ke
ome of the co
e have set up
ystem that yo
erate a compu
information th
quotation.
process of d
some of the
a quotation
es of period
and processe
ry.
ine the steps
Loss statemen
ou detect and
n of the Balan
financial re
aised and wh
support your
complex doc
notes. Ho
tion? What
hat did you do
you handled
ames and te
where the aut
negative impa
obligations/co
that the relat
is appropria
of your orga
ey stakeholde
mputerised a
p and operate
ou developed
uterized accou
hat you need
eveloping a q
e issues that
and explain
d end adjus
ed. Explain w
s you have ta
nt, b) Balance
rectify errors
ce Sheet?
ecommendati
hat types of e
r recommenda
cument you ha
ow did you
checks did
o to ensure ac
d a situation
erms with w
thor was diffic
act on the bus
ommitments?
tionships you
ate for your
anisation cont
er relationship
accounting sy
ed.
and/or used
unting system
to have in or
quotation.
t can arise
how you ad
tments have
why each of
aken to produ
e Sheet.
s arising durin
ons, what i
evidence hav
ation?
ave produced
prepare to
you make o
ccuracy?
where the a
which you ar
cult to unders
siness
u have
small
tribute
ps?
Build
relat
smal
stake
stems
to set
m
Set u
a com
acco
rder to
when
ddress
Prov
e you
these
uce a)
ng the
ssues
ve you
Prep
repo
d from
take
on the
author
re not
stand?
Prod
texts
short
d and maintai
ionships with
ll business
eholders
up and opera
mputerised
ounting system
vide a quotatio
pare financial
orts
duce complex
s from
thand notes
6
n
te
m
on
x
67
67
Q
Q
Q
53
Q
Q
54
Q
Q
55
Q
Q
Q
56
Q
Q
Q
57Q
Question 52c:
Question 52d:
Question 52e:
Question 53a:
Question 53b:
Question 54a:
Question 54b:
Question 55a:
Question 55b:
Question 55c:
Question 56a:
Question 56b:
Question 56c:
Question 57a:
In producin
functions
ergonomic
computers?
After notes
taken to de
How have
quality stan
Drawing fro
taken to org
What infor
what docum
was arrang
Describe so
have used
Explain how
transcriptio
How have
your busine
What expe
business m
based syste
How do yo
budgets in
Discuss an
and how yo
In administ
the risks?
What inform
of a projec
projects?
Describe a
managed o
ng complex d
of software
practices h
?
s are prepare
esign and prod
you ensure
ndards and ta
om your expe
ganise busine
mation was
ments were
ed?
ome of the eq
to transcribe
w you go abo
ns.
you determi
ess and acqu
erience hav
management
ems?
u ensure the
your area of b
n example of
ou formulated
ering a projec
mation have y
ct and how w
patient recor
over a significa
documents, d
you have
ave you ap
ed, discuss th
duce a compl
d completed
sk requireme
eriences, wh
ess travel in y
included on
checked whe
uipment and
text from aud
out ensuring a
ined the info
ired this infor
e you had
systems inc
success of b
business ope
f a project yo
your project
ct plan, how h
you collected
was it used
d keeping sys
ant period of
describe the
used and
pplied when
he steps you
lex document
d documents
ents?
at steps hav
your work role
the itinerary
en overseas
resources tha
dio.
accuracy with
ormation need
rmation?
in impleme
cluding techn
business plan
erations?
ou have man
plan.
have you man
at the final r
to plan for
stem that you
time.
main
what
using
have
t.
meet
ve you
e?
y and
travel
Orga
trave
at you
hin the
Prod
texts
trans
ds for
enting
nology
ns and
Imple
work
infor
naged
naged
review
future
Adm
u have Man
reco
anise busines
el
duce complex
s from audio
scription
ement
kplace
mation system
minister projec
age patient
rd keeping
6
ss
x
m
cts
68
68
Q
Q
58
Q
Q
Q
59
Q
Q
Q
60
Q
Q
Q
Q
61
Q
Q
Q
Question 57b:
Question 57c:
Question 58a:
Question 58b:
Question 58c:
Question 59a:
Question 59b:
Question 59c:
Question 60a:
Question 60b:
Question 60c:
Question 60d:
Question 61a:
Question 61b:
Question 61c:
Describe a s
to docume
by you and
requiremen
Explain how
support to r
How have
in your wor
How have
improve cu
How have
continuous
How have
the workpla
Describe at
and/or dec
change with
Describe a
In your exp
implementi
Give exam
implemente
department
How have
other physi
needs and
Outline the
effectively
monitor ope
: Outline an
series of ac
Describe
common an
Explain wa
system that y
nt how recor
d others, and
nts.
w these reco
relevant medi
you contribut
rkplace?
you ensured
stomer servic
e you ensur
improvemen
you gone abo
ace?
t least two oc
cision makin
hin the workp
range of lead
perience, wh
ng an operati
mples of h
ed operation
t or section.
you determ
cal resource
acquired thes
e systems an
implement
erational perfo
occasion wh
ctivities that p
how you mo
nd individual g
ys that you h
ou have deve
rds are acces
explain how
rds have bee
ical activities.
ted to contin
d system rev
ce?
red all staff
t in their day-
out demonstr
ccasions whe
ng have res
place.
dership styles
at are the im
onal plan?
how you h
nal plans
ined the hum
requirements
se resources?
d processes
the operatio
ormance.
here you plan
promoted team
otivated othe
goals.
have commun
eloped and/or
ssed and arc
it meets legis
en used to pr
.
uous improve
views are us
f are involve
-to-day activit
rating leaders
ere your leade
sulted in po
s.
mportant fact
have succes
for a bus
man resource
s for your bus
?
you have us
onal plan, a
nned an activ
mwork.
ers to work to
nicated inform
r used
chived
slative
rovide
syste
ement
sed to
ed in
ties?
Imple
conti
impr
ship in
ership
ositive
Show
the w
tors in
ssfully
siness,
e and
siness
sed to
nd to
Imple
oper
vity or
oward
mation,
Prom
effec
em
ement
inuous
ovement
w leadership
workplace
ement
rational plan
mote team
ctiveness
6
in
69
69
62
Q
Q
Q
63
Q
Q
Q
64
Q
Q
Q
Q
65
Q
Q
Q
Question 62a:
Question 62b:
Question 62c:
Question 63a:
Question 63b:
Question 63c:
Question 64a
Question 64b:
Question 64c:
Question 64d
Question 65a:
Question 65b:
Question 65c:
dealt with te
Outline the
work role
colleagues,
organisatio
key ideas w
Discuss ho
internal and
How have
difficulties w
process tha
Discuss an
work plan w
with the co
did you rep
What have
performanc
quality and
How are
organisatio
update you
a: Outline
minimizatio
List sources
: Describe s
and/or use
and minimiz
: What are
affect the b
What are y
resources p
What are
resources p
What is
eam conflict a
e strategies th
to maintain
, both inte
n. How have
with colleague
ow you hav
d external net
e you dealt
within your w
at you underta
n example of
when a factor
ompletion of
plan your sche
e you done
ce meets you
customer se
developmen
n and what
r competency
the steps
on requiremen
s of informatio
some proced
ed and/or rev
ze risk.
some of the
business oper
your roles an
practitioner in
the proce
policies within
your role
and resolved
hat you have
the trust a
ernal and e
e you share
es?
ve developed
tworks within
with poor
workplace? O
ake to deal w
f how you h
r beyond you
a personal w
edule?
to ensure yo
ur organisatio
rvice?
nt needs id
measures h
y based on id
you took to
nts of a busine
on and advice
dures that yo
viewed to ma
e legislative
ration
nd responsib
your organis
edures for
n your organis
in the d
issues.
e used within
and confiden
external to
d information
d and maint
you work role
performance
Outline the sp
with conflict.
have adapted
ur control con
work activity.
our personal
on’s standard
dentified in
have you tak
dentified need
o identify the
ess.
e that you use
ou have deve
aintain comp
requirements
ilities as a h
sation?
reviewing h
sation?
development
n your
nce of
your
n and
tained
e.
e and
pecific
Esta
work
relat
d your
flicted
How
work
ds for
your
ken to
ds?
Deve
prior
e risk
ed.
eloped
pliance
s that
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regu
and
requ
the m
human
human
and
Revi
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blish effective
kplace
ionships
elop work
rities
mply with
latory, taxatio
insurance
irements for
micro busines
ew human
urces functio
7
e
on
ss
ns
70
70
66
Q
Q
Q
67
Q
Q
68
Q
Q
69
Q
Q
70
Q
Q
Q
71
Q
Q
Question 66a:
Question 66b:
Question 66c:
Question 67a:
Question 67b:
Question 68a:
Question 68b:
Question 69a:
Question 69b:
Question 70a
Question 70b:
Question 70c:
Question 71a:
Question 71b:
documenta
How do yo
relation to a
What are im
specificatio
Describe t
including as
Describe a
have used,
: Outline the
performanc
Describe so
legislation,
and verbal
Explain the
of practice
industry.
Describe an
of an online
Outline a pr
to manage
migrated an
this process
: Describe
expand the
: Explain the
used to e
clients.
Outline proc
to expand c
Outline proc
to source c
Describe th
screening,
ation of recom
u establish a
an event?
mportant cons
ons?
the process
ssessing and
performance
and explain
process tha
ce manageme
ome occasion
awards and
advice in indu
purpose of s
e and natio
n occasion wh
e business or
rocess that yo
e records as
nd disposed o
s itself.
some of the
e client based
e communica
establish and
cesses that y
client base us
cesses that yo
andidates.
he legislation
interviewing a
mmendations t
nd maintain p
siderations wh
you follow
selecting app
e managemen
its strengths a
at you followe
ent system.
ns where you
agreements
ustrial matters
some relevan
onal standard
here you hav
records syste
ou have deve
s they are
of, and also h
e strategies y
on an organi
ation and oth
d maintain
you have deve
sing client net
ou have deve
affecting you
and placing c
to policy?
personnel nee
hen developin
w to recruit
plicants.
nt system tha
and weaknes
ed to implem
u have worke
to provide w
rs.
t legislation,
ds affecting
e monitored u
em.
eloped and/or
created, upd
how you mon
you have us
ization.
her skills you
relationships
eloped and/or
twork/s.
eloped and/or
ur work in sou
candidates.
eds in
ng job
staff,
Recr
induc
at you
sses.
ment a
Supp
perfo
man
proc
d with
written
codes
your
Imple
indus
proc
usage
r used
dated,
nitored
Mon
main
an o
envir
sed to
have
s with
r used
Deve
imple
busin
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strat
expa
r used
urcing,
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imple
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and
ruit, select an
ct staff
port
ormance
agement
ess
ement
strial relations
edures
itor and
ntain records
nline
ronment
elop and
ement
ness
elopment
egies to
and client bas
elop and
ement
egies to sour
assess
7
d
s
in
se
rce
71
71
Q
72
Q
Q
Q
Q
73
Q
Q
Q
Q
74
Q
Q
75
Q
Q
Q
Question 71c
Question 72a:
Question 72b
Question 72c:
Question 72d
Question 73a
Question 73b:
Question 73c:
Question 73d:
Question 74a
Question 74bQuestion 74c
Question 74d
Question 75a
Question 75b
Question 75c
c: Explain ho
candidate.
Outline proc
to retain ca
b: What adv
candidates
How do yo
to candidat
d: Describe
supporting
: What adv
recruitment
Describe an
used job sp
Explain the
how you m
recommend
Describe the
the recruitm
: When you
explain how
of a new pr
: What scope
: Discuss so
referenced,
project.
: How did yo
: When you
how the tea
: What happ
incorrect?
timeline?
: Explain wh
create the
ow you have
cesses that yo
andidates.
vice and su
to support th
u go about pr
tes to promote
e the legisl
candidates.
vice do you
t strategy that
n occasion wh
pecifications a
e importance
anage record
dations for ca
e legislation a
ment process.
have worke
w the team id
roject.
e planning mo
ome of the d
, or produce
ou manage ins
worked as p
am defined an
pened when a
How did yo
hat tools you
project sched
e dealt with
ou have deve
upport have
eir continued
roviding the a
e their chance
ation affectin
provide to a
t you recomm
here you have
and selection
of record ke
ds of assessm
andidates.
affecting your
.
ed as part o
dentified and
odels have yo
documents y
d as part of
stances of “sc
part of a pro
nd mapped pr
an activity’s t
u identify th
u have used
dule? How ef
h an unsucc
eloped and/or
you provide
d placement?
appropriate tr
es of employm
ng your wo
a client abou
mend?
e developed a
plans.
eeping, and o
ment, selectio
r work in man
of a project
defined the
ou used?
you have use
f the scoping
cope creep”?
oject team, e
roject activitie
ime allocation
his and adjus
d to develop
ffective where
cessful cand
r used
ed to
raining
ment?
ork in
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prov
emp
man
servi
cand
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and/or
outline
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naging
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recru
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orga
team,
scope
ed, or
g of a
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man
techn
explain
es?
n was
st the
p and
e they
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man
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didates
elop and
ide
loyment
agement
ices to
didates
age the
uitment proce
lient
anisations
y project sco
agement
niques
y time
agement
niques
7
ess
pe
72
72
Q
76
Q
Q
Q
77
Q
Q
Q
78
Q
Q
Q
Q
Q
Question 75d
Question 76a:
Question 76b:
Question 76c:
Question 77a:
Question 77b:
Question 77c:
uestion 78a:
uestion 78b:
uestion 78c:
uestion 78d:
uestion 78e:
in helping y
: Describe w
adjust the p
Reflect on y
how the tea
What tools
budgets?
When seek
costs, wha
submission
contribution
Explain in
quality man
Using an e
describe so
to manage
Describe
performanc
determine c
Thinking a
particular p
persons tha
Explain how
project we
expertise.
How have
external s
outcomes?
What syste
performanc
project? H
recognised
Explain h
developme
you to monito
what methods
project sched
your time with
am calculated
s have you
king manage
at type of in
n, and wha
n to the docum
your own w
nagement?
example of a
ome of the p
quality throug
how proje
ce were do
compliance w
bout a time
project, who
at were mana
w the human
re managed
you been in
stakeholders
ems or proces
ce of staff (o
How were
upon succes
ow you w
nt of project s
r progress of
s were emplo
ule?
h the project
d project costs
used to dev
ment approv
nformation is
at was the
ment?
words the m
a project you
processes and
gh the project
ect activitie
ocumented a
with agreed qu
when you h
were the v
aged througho
n resources re
– both inte
nvolved in th
who contr
sses were in p
or contractors
the efforts
ssful completi
were involve
staff?
the project?
oyed to cont
team and de
s?
velop and m
val for total p
contained i
extent of
meaning of p
u have worke
d techniques
t plan?
es and pr
and evaluate
uality standar
have worked
various grou
out the projec
equirements
ernal and ex
he manageme
ribute to p
place to revie
rs) involved i
of project
on of the proj
ed in the
trol or
scribe
monitor
project
in the
your
Appl
man
techn
project
ed on,
s used
roduct
ed to
rds.
Appl
man
techn
on a
ps or
ct?
of the
xternal
ent of
project
ew the
in the
staff
ject?
skills
Appl
reso
man
appr
y cost
agement
niques
y quality
agement
niques
y human
urces
agement
roaches
773
73
79
Q
Q
80
Q
Q
Q
81
Q
Q
Q
Q
Q
82 Q
uestion 79a:
uestion 79b:
Question 80a:
Question 80b:
Question 80c:
Question 81a:
Question 81b:
Question 81c:
Question 81d:
Question 81e:
Question 82a:
Reflect on y
how the tea
contributed
plan? Wha
established
What medi
parties (m
colleagues)
progress? H
communica
ensure that
relevant an
In what w
analyse and
Explain you
Describe
achieved?
and your re
should the
Explain how
resources n
Describe h
suppliers?
goods and
service spe
Explain so
completion
and final pa
Why is it im
Upon com
project outc
(scope, ti
communica
What are t
your time with
am managed
to the dev
t project com
d?
iums have yo
management,
) were kep
How did you
ation vehicles
t the informat
d accurate?
ways did th
d plan for risk
ur role in iden
how monitor
Give an exam
esponse to m
risk have occ
w the project
needed for the
how the team
How did you
services were
ecifications?
ome of the s
? How have y
ayments to co
mportant to ma
pletion of th
comes in rela
ime, cost,
ation, risk and
he roles of a
h the project
communicati
elopment of
mmunication n
ou used to e
clients, s
pt abreast
determine the
for the mess
tion you gave
e project m
k?
tifying potent
ring and re
mple of a risk
inimize its im
curred?
team planned
e project?
m selected c
monitor the c
e delivered o
steps taken
you monitored
ontractors?
aintain contra
e project ho
ation to all asp
quality, hu
d procuremen
a Board mem
team and de
on? How hav
a communi
networks hav
ensure all re
stakeholders,
of the pro
e most appro
sage? How d
e them was t
management
tial project ris
eporting risk
that was ide
mpact on the p
d the acquisit
contractors a
contracts to e
n time and m
to verify co
d and made p
actor files?
ow did you r
pects of the p
uman resou
nt)?
mber and how
scribe
ve you
cation
ve you
levant
and
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opriate
id you
timely,
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comm
man
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team
ks?
k was
ntified
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tion of
and/or
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ontract
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review
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urces,
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proc
w have Meet
y
munications
agement
niques
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agement
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urement
edures
t the roles an
7
d
d
74
74
Q
83
Q
Q
84
Q
Q
Q
85
Q
Q
Q
86
Q
Q
87
Q
Q
Q
Question 82b
Question 83a:
Question 83b:
Question 84a:
Question 84b:
Question 84c:
Question 85a:
Question 85b:
Question 85c:
Question 86a
Question 86b
Question 87a
Question 87b:
Question 87c
you fulfilled
: For your o
Board role
: What are th
surrounding
How have yo
the constit
others?
Describe th
are working
How have y
cultural dive
How have
and how
impacts?
: How have
work as a B
Describe an
implemente
What are s
business p
evaluated?
: Describe
information
performanc
: What fina
monitor pr
expenditure
a: What ar
members re
: How have
assets, an
accurately?
: What is
d these roles?
organization,
to monitor the
he legal and
g your organis
ou gone abou
ution and m
he culture of t
g.
you and how
ersity within y
colonial activ
have you g
you used a
Board membe
n occasion wh
ed an action p
some of the
plan can be
a situation w
of an organ
ce against pre
ancial informa
revious expe
e?
re the statu
elated to asse
you manage
nd ensured
?
involved in a
?
how have y
e organisation
other regula
sation’s cons
ut ensuring th
onitoring the
the organizati
do you demo
your organiza
vities impacte
one about m
business pla
er?
here you have
plan to enact
ways that im
recorded and
where you in
nization and e
evious budget
ation do you
enditure and
tory respons
ets?
ed records of
that these
an audit of
you managed
n’s performan
atory requirem
stitution?
hat you under
e understand
ion with whom
onstrate respe
ation?
ed on ATSI cu
minimize ne
an to support
e developed a
a business p
mplementation
d its effectiv
nterpreted fin
evaluated fin
ts and decisio
need in ord
d approve
sibilities of
f an organisa
e are maint
assets, and
d your
nce?
resp
Boar
ments
rstand
ing of
Use
m you
ect for
ulture,
gative
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t your
and/or
lan.
n of a
eness
Use
plan
ancial
ancial
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der to
future
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man
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ation’s
tained
what
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onsibilities of
rd member (1
the constituti
ntain and
ect culture
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itor financial
agement and
gets
age assets
7
f a
)
on
d
75
75
88
Q
Q
Q
89
Q
Q
Q
90
Q
Q
Q
91
Q
Q
Q
92
Q
Q
Q
Question 88a
Question 88b:
Question 88c:
Question 89a
Question 89b
Question 89c:
Question 90a:
Question 90b
Question 90c
Question 91a:
Question 91b:
Question 91c
Question 92a:
Question 92b:
Question 92c:
processes
asset?
: How have
organizatio
What is the
future direc
: What fina
have you
future orga
: Describe
implemente
: What infor
develop po
What are t
implement
What steps
is adequate
: Describe th
Board mee
c: What are
implementa
meeting?
: What are t
member an
How have y
that you ha
c: What are
manageme
: What are th
member an
How have yo
stress for y
: What are
support is a
are involved
e you identifie
n?
e role of a Bo
ctions for an o
ncial and pla
used to ma
nizational nee
a process th
ed to develop
rmation do y
licy?
the steps you
and review po
do you take
ely planned?
he procedure
ting is effectiv
e the strate
ation of dec
the commitm
nd how does t
you planned f
ave sufficient t
e some way
ent?
he commitme
nd how can th
ou planned fu
ou and others
some ways
available to he
in acquiring
ed the future
oard in deter
organization?
anning tools
anage the pr
ed?
hat you have
policy.
you need to
u have taken
olicy?
to ensure tha
es you follow
vely run?
gies you us
cisions mad
ents involved
this impact on
future Board
time to do the
ys to review
ents involved
hese create st
uture Board a
s?
of identifying
elp manage s
or disposing
e directions f
rmining and d
and/or proc
rocess of me
e designed a
obtain in ord
n to draft, app
at a Board me
w to ensure t
se to monito
de at the
d in being a
n your time?
activities to e
em well?
w your own
d in being a
tress?
activities to pr
g stress and
stress?
of an
for an
driving
cesses
eeting
Plan
orga
need
and/or
der to
prove,
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imple
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polic
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that a
or the
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Man
meet
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ensure
time-
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revent
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for
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cies
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ting
age time
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776
76
93
Q
Q
94
Q
Q
Q
95
Q
Q
Q
96
Q
Q
Q
97
Q
Q
Q
98Q
Question 93a:
Question 93b:
Question 94a:
Question 94b:
Question 94c:
Question 95a:
Question 95b:
Question 95c:
Question 96a
Question 96b
Question 96c
Question 97a
Question 97b
Question 97c:
Question 98a:
What are so
that you ha
How have y
with your c
resolve the
Describe the
business-lik
: What action
approach?
How have
manner?
How have y
that is con
community?
What are th
developme
: How have
plan?
: What is th
budget?
b: What info
consulted d
:For a budge
ensure that
: What are s
enhanced t
workplace?
b: How hav
promoted
enhance th
What are s
personal we
: How have
consultancy
ome of the fo
ave used to sh
you identified
community an
m?
e difference b
ke attitude.
ns have you
you reviewe
you gone abo
nsistent with
?
he skills and
nt of a busine
e you evalua
he role of a
ormation is
during the dev
et that you
t it was balanc
some ways t
the positive q
?
ve you prov
an environm
eir skills?
some indicato
elfare of staff
e you gone a
y services?
ormal and inf
hare informati
issues and/o
nd what step
etween a bus
taken to ado
d operations
out developin
the needs a
information n
ess plan?
ated and app
Board in pre
needed and
velopment of
have develop
ced?
that you hav
qualities of o
vided suppor
ment which
ors that you h
f?
about determ
formation net
ion?
or problems
ps did you ta
siness-like an
opt a busines
in a busines
ng a business
and values of
needed to ov
proved a bus
eparing an a
d who shou
a budget?
ped, how did
ve recognized
other people
rt for others
allows peop
have improve
ining the nee
tworks
jointly
ake to
Com
the c
nd non
ss-like
ss-like
Imple
busin
appr
s plan
f your
versee
siness
Over
plann
annual
ld be
d you
Over
orga
annu
d and
in the
s and
ple to
ed the
Cont
posit
cultu
appr
work
ed for Obta
cons
mmunicate wit
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ement a
ness like
roach
rsee business
ning
rsee the
anisation's
ual budget
tribute to a
tive and
urally
ropriate
kplace
ain and mana
sultancy
7
h
s
ge
77
77
Q
Q
99
Q
Q
Q
100
Q
Q
Q
101
Q
Q
Q
102
Q
Q
Q
103
Q
Q
104Q
Question 98b:
Question 98c:
Question 99a:
Question 99b:
Question 99c:
Question 100a
Question 100b
Question 100c
Question 101
Question 101b
Question 101c
Question 102a
Question 102b
Question 102c
Question 103a
Question 103b
Question 104a
What is the
consulting s
What inform
how have
delivered?
What are the
Other than
acquire tec
How have y
technologie
use?
a: How have
one market
b: What are so
identify adv
c:
a: How hav
advertising
b: What are th
c: How do you
a: Describe
created in
creative bri
b: What are
newspaper
c:
a: Describe th
created in
creative bri
b: What are
radio, TV
advertisem
a: What dec
select med
role of a Boa
services?
mation needs
you ensured
e technologic
direct funding
hnologies?
you ensured
es, and moni
you prepare
ting campaign
ome of the te
vertising resea
ve you prod
campaign?
he elements o
u assess the e
three mass
accordance
ef.
the different
r, magazine a
hree mass ele
accordance
ef.
the different
or cinema
ent?
cision-making
ia for use in a
ard in evalua
to be include
that the req
cal needs of y
g, what other
that staff are
tored its con
ed a research
n?
echniques tha
arch requirem
duced a me
of a media pla
effectiveness
print advert
e with an a
t strategies th
nd outdoor ad
ectronic adver
e with an a
t strategies th
a, and a
processes h
a campaign?
ting and man
d in a contrac
quired service
your organizat
r ways are th
e prepared fo
ntinued appro
h brief for at
at you have us
ments?
edia plan fo
an?
s of media opt
tisements tha
advertising a
hat you empl
dvertisements
rtisements tha
advertising a
hat you empl
web or po
have you us
naging
ct and
es are
servi
tion?
ere to
or new
opriate
Sele
techn
t least
sed to
Coor
adve
rese
or an
tions?
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plan
at you
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oy for
s?
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med
adve
at you
and/or
oy for
odcast
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elect
adve
sed to Eval
reco
ices
ct and utilise
nology
rdinate
ertising
arch
elop a media
ate mass print
ia
ertisements
ate mass
tronic media
ertisements
uate and
mmend
7
t
78
78
Q
105
Q
Q
106
Q
Q
Q
107
Q
Q
Q
108
Q
Q
Q
Q
109
Q
Q
Q
Q
110Q
Question 104b
Question 105a
Question 105b
Question 106a
Question 106b
Question 106c
Question 107a
Question 107
Question 107
Question 108a
Question 108b
Question 108
Question 108d
Question 109a
Question 109
Question 109c
Question 109d
Question 110a
b: How have
consistent
requiremen
a: How did yo
b: What steps
meets the
preferences
a: For at leas
interpret a c
b: How do yo
and pers
messages?
c: What action
the copy on
a: How have y
7b: What ne
recommend
7c: What
recommend
a: What proce
b: How is the
c: What is
salaries/wa
d: How do you
a: Discuss the
how you pla
9b: What kin
successfull
c: What are
how do you
d: What kind
prepare for
a: How do yo
the adminis
you ensured
with brand
nts?
u develop an
s have you fo
e advertiser’
s?
st one occasi
creative brief?
ou ensure tha
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79
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111
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112
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113
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114
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Question 110b
Question 110c
Question 111a
Question 111
Question 111
Question 111
Question 112
Question 112
Question 112
Question 112d
Question 113a
Question 113b
Question 113c
Question 113
Question 114a
Question 114b
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b: What do yo
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120 Q
Question 114d
Question 115a
Question 115b
Question 116a
Question 116b
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Question 117a
Question 117
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Question 119
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81
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Question 120
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Question 120e
Question 121a
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8
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82
82
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Q
126
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127
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128
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129
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130
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Question 125b
Question 125
Question 126a
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Question 127
Question 128
Question 128b
Question 128
Question 129a
Question 129
Question129c
Question 130
b: Describe h
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83
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Q
Q
131
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132
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133
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Q
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134
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135
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136 Q
Question 130b
Question 130c
Question 131a
Question 131b
Question 132a
Question 132
Question 132c
Question 132d
Question 133a
Question 133
Question 133c
Question 134a
Question 134b
Question 134c
Question 135
Question 135
Question 135
Question 136a
b: How have y
accordance
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consideratio
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8
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84
84
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Q
Q
137
Q
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Q
138
Q
Q
Q
139
Q
Q
Q
140
Q
Q
Question 136
Question 136c
Question 136
Question 137a
Question 137
Question 137c
Question 138a
Question 138
Question 138
Question 139a
Question 139
Question 139c
Question 140a
Question 140
systems us
b: How do y
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of relevant
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plans?
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organizatio
7b: What ar
procedures
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plan?
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monitoring
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industry?
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8
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85
85
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141
Q
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142
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143
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144
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145 Q
Question 140c
Question 141
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Question 142a
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Question 143a
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plan?
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8
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86
86
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146
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148
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150
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Question 146a
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Question 147a
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Question 148
Question 148
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community?
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91
91
The
ContentsUnit 1:
Unit 2:
Unit 3:
Unit 4:
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Unit 11
Unit 12
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Unit 14
Unit 15
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Unit 22
Unit 23
Unit 24
Unit 25
Unit 26
Units
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Unit 53
7: BSBLED4
8: BSBMKG4
9: BSBMKG4
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413A - Prom
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510A - Mana
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4: BSBADM4
5: BSBINM4
6: BSBADM4
7: BSBMED4
8: BSBMGT4
9: BSBMGT4
0: BSBMGT
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pand39
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Unit 81
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Unit 90
Unit 91
Unit 92
Unit 93
Unit 94
Unit 95
Unit 96
Unit 97
Unit 98
Unit 99
Unit 10
Unit 10
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Unit 11
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M407B - Pla
M504B - De
L408B - Man
L409B - Man
L410B - Man
C411B - Com
M412B - Imp
M413B - Ov
M414B - Ov
M415B - Co
W416B - Ob
W417B - Se
V503B - Coo
V507B - Dev
V509A - Crea
V510A - Crea
V511A - Eva
V512A - Dev
RT501A - Wr
U501A - Inve
M502A - Man
M503B - Plan
M504B - Plan
y contract an
et the roles a
e the constitu
intain and p
e the busine
onitor financi
anage assets
an for organi
velop and im
nage a Boar
nage time ...
nage stress .
mmunicate w
plement a bu
ersee busin
ersee the or
ntribute to a
btain and ma
elect and util
ordinate adve
velop a med
ate mass pri
ate mass ele
luate and re
velop an adv
rite persuasi
estigate and
nage payroll
n and mana
n or review a
nd procurem
and respons
ution ...........
rotect cultur
ess plan ......
al managem
s .................
sational nee
mplement or
rd meeting ..
...................
...................
with the com
usiness like
ess planning
rganisation's
a positive and
anage consu
ise technolo
ertising rese
dia plan .......
int media ad
ectronic med
ecommend a
vertising stra
ve copy ......
design e bu
..................
ge conferen
administrativ
ment procedu
sibilities of a
...................
re ................
...................
ment and bud
...................
eds ..............
rganisationa
...................
...................
...................
mmunity .......
approach ...
g .................
s annual bud
d culturally a
ultancy servi
ogy ..............
earch ...........
...................
dvertisement
dia advertise
advertising m
tegy and bri
...................
usiness solut
...................
nces ............
ve systems .
ures .............
Board mem
...................
...................
...................
dgets ..........
...................
...................
l policies .....
...................
...................
...................
...................
...................
...................
dget .............
appropriate
ces .............
...................
...................
...................
ts ................
ements ........
media option
ief................
...................
tions ...........
...................
...................
...................
............... 26
mber (1) ... 26
............... 26
............... 26
............... 26
............... 27
............... 27
............... 27
............... 27
............... 27
............... 28
............... 28
............... 28
............... 28
............... 28
............... 29
workplace29
............... 29
............... 29
............... 29
............... 30
............... 30
............... 30
ns ............ 30
............... 30
............... 31
............... 31
............... 31
............... 31
............... 31
9
61
63
65
67
69
71
73
75
77
79
81
83
85
87
89
91
93
95
97
99
01
03
05
07
09
11
13
15
17
19
96
95
Unit 11
Unit 11
Unit 11
Unit 11
Unit 11
Unit 11
Unit 11
Unit 11
Unit 11
Unit 12
Unit 12
Unit 12
Unit 12
Unit 12
Unit 12
Unit 12
Unit 12
Unit 12
Unit 12
Unit 13
Unit 13
Unit 13
Unit 13
Unit 13
Unit 13
Unit 13
Unit 13
Unit 13
Unit 13
11: BSBADM
12: BSBITB5
13: BSBHRM
14: BSBHRM
15: BSBHRM
16: BSBHRM
17: BSBHRM
18: BSBHRM
19: BSBHRM
20: BSBHRM
21: BSBLED
22: BSBMKG
23: BSBMKG
24: BSBMKG
25: BSBMKG
26: BSBMKG
27: BSBMK
28: BSBMKG
29: BSBMKG
30: BSBMKG
31: BSBPUB
32: BSBPUB
33: BSBPUB
34: BSBPUB
35: BSBCON
36: BSBINM
37: BSBIPR5
38: BSBRSK
39: BSBSUS
M506B - Man
501A - Estab
M501B - Man
M502A - Man
M513A - Man
M505A - Man
M506A - Man
M507A - Man
M509A - Man
M510A - Man
D502A - Man
G501B - Iden
G502B - Est
G506B - Pla
G507A - Inte
G508A - Pla
G509A - Imp
G510A - Pla
G514A - Imp
G515A - Con
B501A - Man
B502A - Dev
B503A - Man
B504A - Dev
N601B - Dev
501A - Man
501A - Mana
K501A - Man
S501A - Dev
nage busine
blish and ma
nage human
nage human
nage workfo
nage remun
nage recruit
nage separa
nage rehabi
nage mediat
nage program
ntify and eva
ablish and a
n market res
erpret marke
n direct mar
plement and
n e-marketin
plement and
nduct a mark
nage the pub
velop and m
nage fundrai
velop and im
velop and m
age an infor
age intellect
nage risk .....
velop workpla
ess documen
aintain a wor
n resources
n resources
orce planning
eration and
ment selecti
ation or term
litation or re
tion process
ms that prom
aluate marke
adjust the ma
search ........
et trends and
rketing activi
d monitor dir
ng communi
monitor ma
keting audit
blic relations
manage comp
sing and spo
plement cris
aintain busin
rmation or kn
ual property
...................
ace policy a
nt design an
rkgroup com
services .....
managemen
g .................
employee b
ion and indu
mination .......
eturn to work
ses ..............
mote persona
eting opport
arketing mix
...................
d developme
ities ............
rect marketin
cations .......
rketing activ
...................
s publication
plex public r
onsorship a
sis managem
ness continu
nowledge m
y to protect a
...................
nd procedur
d developm
mputer netwo
...................
nt informatio
...................
benefits ........
uction proces
...................
k programs ..
...................
al effectiven
unities ........
x ..................
...................
ents .............
...................
ng activities .
...................
vities ............
...................
process .....
relations cam
ctivities .......
ment plans ..
uity plans ....
management
and grow bus
...................
res for susta
ent ......... 32
ork .......... 32
............... 32
on systems3
............... 32
............... 33
sses ....... 33
............... 33
............... 33
............... 33
ness ........ 34
............... 34
............... 34
............... 34
............... 34
............... 35
............... 35
............... 35
............... 35
............... 35
............... 36
mpaigns .. 36
............... 36
............... 36
............... 36
system .. 37
siness .... 37
............... 37
ainability .. 37
9
20
22
24
26
28
30
32
34
36
38
40
42
44
46
48
50
52
54
56
58
60
62
64
66
68
70
72
74
76
97
96
Unit 14
Unit 14
Unit 14
Unit 14
Unit 14
Unit 14
Unit 14
Unit 14
Unit 14
Unit 14
Unit 15
Unit 15
Unit 15
Unit 15
Unit 15
Unit 15
Unit 15
Unit 15
Unit 15
Unit 15
Unit 16
Unit 16
Unit 16
Unit 16
Unit 16
Unit 16
Unit 16
Unit 16
Unit 16
40: BSBWO ..............
41: BSBCUS
42: BSBMGT
43: BSBRKG
44: BSBWO
45: BSBATS
46: BSBATS
47: BSBATS
48: BSBATS
49: BSBATS
50: BSBATS
51: BSBATS
52: BSBATS
53: BSBATS
54: BSBATS
55: BSBATS
56: BSBATS
57: BSBATS
58: BSBATS
59: BSBFIM5
60: BSBLED
61: BSBMGT
62: BSBMGT
63: BSBOHS
64: BSBCOMrequireme
65: BSBFRA
66: BSBHRM
67: BSBWRK
68: BSBITU4
OR501B - Ma...................
S501A - Man
T502B - Man
G502B - Man
OR502B - En
SIL501B - Me
SIL502B - W
SIL503B - Ma
SIM505B - C
SIM506B - D
SIM507B - Es
SIC510B - Co
SIL508B - Be
SIL509B - Ma
SIM511B - D
SIM512B - M
SIM513B - O
SIW514B - R
SIW515B - S
501A - Mana
D501A - Deve
T515A - Man
T516B - Fac
S509A - Ens
M503B - Devents ............
A502B - Man
M512A- Man
K510A - Ma
401A - Desig
anage perso...................
nage quality
nage people
nage and mo
nsure team e
eet the roles
ork with the
anage confli
ontrol organ
evelop emp
stablish and
onduct a com
e a commun
anage self a
evelop ente
Manage Boar
Oversee recru
Represent yo
Secure fundin
age budgets
elop a workp
nage operat
cilitate contin
sure a safe w
velop proces...................
nage a franc
nage perform
nage indust
gn and deve
onal work pri...................
customer se
e performanc
onitor busine
effectiveness
s and respon
manager ...
ct ...............
nisation finan
loyment serv
d maintain a
mmunity me
ity leader ...
as a Board m
rprise oppor
rd competen
uitment and
our organisat
ng ...............
s and financi
place learnin
ional plan ...
nuous improv
workplace ...
sses for the ...................
hise operatio
mance mana
rial relations
elop complex
iorities and p...................
ervice .........
ce ...............
ess or record
s .................
nsibilities of
...................
...................
nces ............
rvices ..........
strategic pla
eeting ..........
...................
member .......
rtunities ......
ncies ...........
induction of
tion .............
...................
ial plans .....
ng environm
...................
vement .......
...................
managemen...................
on ..............
agement sys
s ..................
x text docum
professional...................
...................
...................
ds systems .
...................
a Board me
...................
...................
...................
...................
anning cycle
...................
...................
...................
...................
...................
f staff ..........
...................
...................
...................
ment .............
...................
...................
...................
nt of breach...................
...................
stems ...........
...................
ments ...........
developme............... 37
............... 38
............... 38
............... 38
............... 38
mber (2) . 38
............... 39
............... 39
............... 39
............... 39
e .............. 39
............... 40
............... 40
............... 40
............... 40
............... 40
............... 41
............... 41
............... 41
............... 41
............... 41
............... 42
............... 42
............... 42
es in compli............... 42
............... 42
............... 43
............... 43
............... 43
9
nt78
80
82
84
86
88
90
92
94
96
98
00
02
04
06
08
10
12
14
16
18
20
22
25
iance27
29
31
33
35
98
97
Unit 1: B
TRAININhttp://trai
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BSB4040
BSB4050
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NG URL: ning.gov.au
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to show ev
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Unit 2: B
TRAININhttp://trai
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BSB4020
BSB4040
BSB4050
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BSB5020
BSB5040
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Unit Desto be an
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governan
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BSBGOV402
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
active partic
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outcomes, s
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skills and kno
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02
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Critical athis unitTo gain R
following
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n 2b:
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aspects for tRPL for this
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working w
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101
Unit 3: B
TRAININhttp://trai
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BSB4040
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BSBGOV403
NG URL: ning.gov.au
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7 Certificate
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financial rep
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budget?
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omes, skills
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tored effectiv
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PosElec
o Y
o N
o N
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o Y
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and knowl
governance
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ledge
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Critical athis unitTo gain R
following
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aspects for tRPL for this
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ting recomm
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mendations f
able budgetin
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ence requir
how evidence
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103
Unit 4: B
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
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BSB5110
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Question
BSBDIV301A
NG URL: ning.gov.au
ations this u
7 Certificate
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scription: Th
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outcomes, s
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sity that migh
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and behavio
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skills and kno
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owledge req
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104
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Critical athis unitTo gain R
following
E
n 4b:
n 4c:
aspects for tRPL for this
g.
Evidence of
adjusting
awarenes
knowledg
What are t
workplace
Describe t
assessmen
unit, you wil
the followin
language an
ss of diversit
ge of relevan
the diversity
es?
the legislatio
nt and evide
ll need to sh
ng is essen
nd behaviou
ty issues
nt legislation.
y issues affec
on affecting y
ence requir
how evidence
ntial:
ur as require
.
cting your cu
your work as
red to demo
e that you ha
d by interact
urrent and li
s it relates to
onstrate com
ave and can
tions with di
kely future
o diversity.
mpetency in
n do the
versity
10
n
07
105
Unit 5: B
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto identif
organisa
area of o
unit at th
QuestionIf you are
Question
BSBRSK401
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
fy risks and
tion or proje
operation. N
e time of en
ns:e competent
n 5a:
1A - Identify
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
d to apply
ect's operati
o licensing,
dorsement.
t in this unit,
How is ris
informatio
y risk and ap
etails/BSBRS
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
established
ons that are
legislative,
you could a
sk identified
n used?
pply risk m
SK401A
Management
stration
ement
nance)
on
erformance o
d risk mana
e within the
regulatory o
answer the fo
and evalua
anagement
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
agement pro
person's ow
or certificatio
ollowing que
ated in your
t processes
PrescrElect
Yes
No
Yes
Yes
Yes
No
No
No
No
skills and kno
ocesses to
wn work res
on requireme
estions fully.
r organisatio
s
ribedive
PosElec
s N
o N
s N
s N
s N
o N
o Y
o Y
o Y
owledge req
a subset o
sponsibilities
ents apply to
on? How is
10
ssiblective
No
No
No
No
No
No
Yes
Yes
Yes
quired
of an
s and
o this
s this
08
106
Question
Critical athis unitTo gain R
following
E
n 5b:
aspects for tRPL for this
g.
Evidence of
identificat
demonstr
project co
demonstr
Describe a
the risk. W
assessmen
unit, you wil
the followin
tion, analysis
rated unders
ontext
rated unders
a risk you ha
What did you
nt and evide
ll need to sh
ng is essen
s and evalua
standing of
standing of ri
ave identified
u do to ensu
ence requir
how evidence
ntial:
ation of risks
personal ro
isk managem
d in your wo
re the treatm
red to demo
e that you ha
s
ole in relatio
ment proces
orkplace and
ment was eff
onstrate com
ave and can
on to wider
sses and pro
d how you tre
fective?
mpetency in
n do the
organisation
ocedures.
10
eated
n
nal or
09
107
Unit 6: B
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto mana
chairing
legislativ
QuestionIf you are
Question
Question
BSBADM502
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
age a range
meetings,
e, regulatory
ns:e competent
n 6a:
n 6b:
2B - Manage
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
e of meetin
organising
y or certifica
t in this unit,
What are
meetings?
What acti
organize m
e meetings
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
gs including
the minutes
tion requirem
you could a
e the conve
?
ons have y
minutes and
DM502B
Management
stration
ement
nance)
on
erformance o
g overseein
s and repor
ments apply
answer the fo
entions and
you taken to
report meet
CORE
No
t No
No
No
No
No
Yes
Yes
No
outcomes, s
ng the mee
rting meetin
y to this unit
ollowing que
d procedure
o prepare a
ting outcome
PrescrElect
No
No
No
No
Yes
No
No
No
No
skills and kno
eting prepara
ng outcome
at the time o
estions fully.
es for form
a meeting, c
es?
ribedive
PosElec
o Y
o N
o N
o Y
s N
o N
o Y
o Y
o Y
owledge req
ation proce
es. No licen
of endorsem
mal and info
chair a mee
1
ssiblective
Yes
No
No
Yes
No
No
Yes
Yes
Yes
quired
sses,
nsing,
ment.
ormal
eting,
10
108
Criticalthis unitTo gain
following
E
aspects fotRPL for th
g.
Evidence of
applying c
chairing m
r assessme
is unit, you
the followin
conventions
meetings in r
ent and evi
u will need
ng is essen
and proced
relation to ag
idence requ
to show ev
ntial:
ures for form
greed agend
uired to de
vidence that
mal and info
das.
emonstrate
t you have
rmal meetin
competenc
and can do
gs
1
cy in
o the
11
109
Unit 7: B
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
policies,
No licens
endorsem
QuestionIf you are
Question
BSBOHS407
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to impleme
procedures
sing, legislat
ment.
ns:e competent
n 7a:
7A - Monito
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
ent and mon
and progra
tive, regulato
t in this unit,
Describe a
to control o
r a safe wor
etails/BSBOH
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
nitor the org
ams in the re
ory or certifi
you could a
a hazard you
or remove th
rkplace
HS407A
Management
stration
ement
nance)
on
the perform
ganisation's
elevant work
ication requi
answer the fo
u have ident
he hazard.
CORE
Yes
t No
No
Yes
No
No
No
No
No
ance outco
occupation
k area to m
irements ap
ollowing que
tified in your
PrescrElect
No
No
Yes
No
No
No
No
No
No
omes, skills
nal health a
meet legislati
pply to this u
estions fully.
r workplace a
ribedive
PosElec
o N
o N
s N
o N
o Y
o N
o Y
o Y
o Y
and knowl
nd safety (O
ve requirem
unit at the tim
and what yo
1
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
ledge
OHS)
ments.
me of
ou did
12
110
Question
QuestionQuestion
Question
Criticalthis unitTo gain
following
E
n 7b:
n 7c:n 7d:
n 7e:
aspects fotRPL for th
g.
Evidence of
applying
workgrou
applying
associate
providing
to workgr
knowledg
workplace
Explain th
monitor co
Explain ho
Describe y
prompts: W
exit? Wha
Who are t
was the la
How have
within you
r assessme
is unit, you
the followin
organisatio
p area
procedures
ed with those
specific, cle
oup
ge of legal re
e.
he methods
ompliance fo
ow you apply
your workpl
What are th
at is the eva
the key per
ast fire drill/ev
you contrib
r workplace?
ent and evi
u will need
ng is essen
nal manage
s for asses
e hazards, in
ear and acc
esponsibilitie
and tools
or OHS.
y safe work
ace emerge
he different
acuation rou
rsonnel eg.
vacuation dr
uted to best
?
idence requ
to show ev
ntial:
ement syst
ssing and c
n accordance
urate inform
es of emplo
used in you
practices in
ency evacua
building ala
ute? Where
Floors ward
rill?)
t practice he
uired to de
vidence that
tems and p
controlling r
e with the hi
mation and a
yers, superv
ur workplac
your immed
ation proced
rms? Whe
e is the con
dens, safety
ealth and saf
emonstrate
t you have
procedures
risks to he
erarchy of c
advice on wo
visors and e
e to contro
diate work ar
dures. (Asse
re is the ne
ngregation p
y officers? W
fety manage
competenc
and can do
to OHS w
ealth and s
controls
orkplace haz
employees i
1
l and
rea.
essor
earest
point?
When
ement
cy in
o the
within
safety
zards
n the
13
111
Unit 8: B
TRAININhttp://trai
Qualifica
BSB4020BSB4040BSB4050BSB4080BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto advise
improvem
requirem
QuestionIf you are
Question
Question
BSBCUS401
NG URL: ning.gov.au
ations this u
7 Certificate7 Certificate7 Certificate7 Certificate7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
e on, carry
ment strateg
ments apply t
ns:e competent
n 8a:
n 8b:
1A - Coordin
/Training/De
unit can be
Qualificatio
e IV in Busine IV in Smalle IV in Busine IV in Frontle IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
out and e
gies based o
o this unit at
t in this unit,
Discuss a
meeting c
needs?
Outline yo
monitor ho
nate implem
etails/BSBCU
a part of:
on
ess Business M
ness Adminiline Managernance
ess (Govern
Administratio
ent
cribes the pe
evaluate cus
on feedback
t the time of
you could a
a recommen
ustomer nee
our organis
ow effectivel
mentation o
US401A
Managementstration
ement
nance)
on
erformance o
stomer serv
k. No licensi
endorseme
answer the fo
ndation you
eds. What m
ations Cust
y the Standa
of customer
CORE
Not No
NoNoNo
No
No
No
No
outcomes, s
vice strategi
ng, legislativ
ent.
ollowing que
made to m
methods did
tomer Servi
ard is applie
r service str
PrescrElect
YesYesYesYesNo
No
No
No
No
skills and kno
es, includin
ve, regulato
estions fully.
managemen
you use to
ice Standar
ed in the wor
rategies
ribedive
PosElec
s Ns Ns Ns N
o Y
o N
o Y
o Y
o Y
owledge req
ng the desig
ry or certific
nt to improv
assess cust
rd. How do
rkplace?
1
ssiblective
NoNoNoNoYes
No
Yes
Yes
Yes
quired
gn of
cation
ve on
tomer
o you
14
112
Question
Critical ETo gain
following
E
n 8c:
Evidence RRPL for th
g.
Evidence of
identifying
respondin
designing
knowledg
How does
service?
equirementis unit, you
the followin
g needs and
ng to and rep
g strategies t
ge of the prin
s your orga
ts:u will need
ng is essen
d priorities of
porting on cu
to improve d
nciples of cus
anisation pr
to show ev
ntial:
f the organis
ustomer feed
delivery of pr
stomer serv
romote and
vidence that
sation in deli
dback
roducts and
ice.
encourage
t you have
vering servic
services
good cust
and can do
ces to custo
1
tomer
o the
omers
15
113
Unit 9: B
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto manag
articulate
needs ar
this unit a
QuestionIf you are
Question
Question
BSBCUS402
NG URL:ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ge the ongo
e their need
re addressed
at the time o
ns:e competent
n 9a:
n 9b:
2B - Addres
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
oing relations
ds, meeting
d. No licens
of endorsem
t in this unit,
Provide a
How did yo
Explain h
customers
ss customer
etails/BSBCU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ship with a
customer n
sing, legislat
ent.
you could a
n example
ou help them
ow maintai
s and your o
r needs
US402B
Management
stration
ement
nance)
on
erformance o
customer, w
eeds and m
ive, regulato
answer the fo
of a specia
m evaluate t
ning a bus
rganisation.
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
which include
managing ne
ory or certific
ollowing que
al need you
heir needs?
siness netw
PrescrElect
Yes
Yes
Yes
Yes
No
No
No
No
No
skills and kno
es assisting
etworks to e
cation requi
estions fully.
identified w
work has he
ribedive
PosElec
s N
s N
s N
s N
o Y
o N
o Y
o Y
o Y
owledge req
g the custom
ensure cust
rements app
with a custo
elped you,
1
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
quired
mer to
tomer
ply to
omer.
your
16
114
Critical athis unitTo gain R
following
Evidenc
aspects for tRPL for this
g.
e of the foll
assisting
document
offered
assisting
assessmen
unit, you wil
lowing is es
customers t
ting process
customers t
nt and evide
ll need to sh
ssential:
o articulate t
ses used and
o address th
ence requir
how evidence
their needs
d customer s
heir needs.
red to demo
e that you ha
satisfaction w
onstrate com
ave and can
with the pro
mpetency in
n do the
ducts/servic
1
n
ces
17
115
Unit 10:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto contri
custome
regulator
QuestionIf you are
Question
Question
BSBCUS40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
bute to qua
r service st
ry or certifica
ns:e competent
n 10a:
n 10b:
03B - Implem
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ality custome
tandards an
ation require
t in this unit,
Provide an
did you he
Explain h
customers
ment custom
etails/BSBCU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
er service s
nd systems
ements apply
you could a
n example o
elp them eva
ow maintai
s and your o
mer service
US403B
Management
stration
ement
nance)
on
erformance o
standards, a
within the
y to this unit
answer the fo
f a special n
aluate their n
ning a bus
rganisation.
e standards
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
and to supp
organisatio
at the time o
ollowing que
need you ide
needs?
siness netw
s
PrescrElect
Yes
No
No
Yes
No
No
No
No
No
skills and kno
port personn
on. No licen
of endorsem
estions fully.
entified with
work has he
ribedive
PosElec
s N
o N
o N
s N
o Y
o N
o Y
o Y
o Y
owledge req
nel to imple
nsing, legisla
ment.
a customer.
elped you,
1
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
quired
ement
ative,
How
your
18
116
Criticalthis unitTo gain
following
E
aspects fotRPL for th
g.
Evidence of
identificat
monitorin
recomme
meet the
knowledg
r assessme
is unit, you
the followin
tion of cust
g and suppo
ndations ab
needs of the
ge of custom
ent and evi
u will need
ng is essen
tomer servic
ort required t
bout how the
e organisatio
er service m
idence requ
to show ev
ntial:
ce system
to ensure co
e standards
on and the c
models.
uired to de
vidence that
and standa
ompliance w
s can be im
customers
emonstrate
t you have
ards with in
with standard
proved or a
competenc
and can do
nformation a
ds
adapted to b
1
cy in
o the
about
better
19
117
Unit 11:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
the orga
activities
regulator
QuestionIf you are
Question
Question
BSBCON40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to work effe
anisation's o
related to
ry or certifica
ns:e competent
n 11a:
n 11b:
01A - Work
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
ectively in a
overall busin
the busines
ation require
t in this unit,
What is yo
of your org
What are
your organ
effectively
etails/BSBCO
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
business co
ness contin
ss continuity
ements apply
you could a
our role in re
ganization?
the continu
nization, and
in a busine
ON401A
Management
stration
ement
nance)
on
the perform
ontinuity con
nuity manag
manageme
y to this unit
answer the fo
elation to the
uity manage
d what risk a
ess continui
CORE
No
t No
No
No
No
No
No
No
No
ance outco
ntext. This u
gement fram
ent framewo
at the time o
ollowing que
e wider busin
ement frame
are they tryin
ity context
PrescrElect
Yes
No
No
No
No
No
No
No
No
omes, skills
nit requires
mework and
ork. No licen
of endorsem
estions fully.
ness continu
ework and p
ng to reduce
ribedive
PosElec
s N
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
an awarene
d participatio
nsing, legisla
ment.
uity requirem
processes w
?
12
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
ess of
on in
ative,
ments
within
20
118
Question
Criticalthis unitTo gain
following
E
n 11c:
aspects fotRPL for th
g.
Evidence of
demonstr
requireme
demonstr
framewor
participati
processes
How have
framework
r assessme
is unit, you
the followin
rated unders
ents in the o
rated under
rk processes
ion in contrib
s within the
e you particip
k processes?
ent and evi
u will need
ng is essen
standing of
organisation
rstanding of
s and policie
buting to imp
organisation
pated in imp
?
idence requ
to show ev
ntial:
own role i
f risk and
s as they ap
proving busi
n
proving busin
uired to de
vidence that
n relation t
the busine
pply in the or
iness contin
ness continu
emonstrate
t you have
o wider bus
ess continu
rganisation
nuity manage
uity manage
competenc
and can do
siness cont
ity manage
ement frame
12
ement
cy in
o the
tinuity
ement
ework
21
119
Unit 12:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
No licens
endorsem
QuestionIf you are
Question
Question
BSBEBU40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to undertake
sing, legislat
ment.
ns:e competent
n 12a:
n 12b:
01A - Review
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
e data analy
tive, regulato
t in this unit,
How do yo
and meets
What step
w and main
etails/BSBEB
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
ysis, review w
ory or certifi
you could a
ou ensure th
s the goals o
ps do you tak
ntain a webs
BU401A
Management
stration
ement
nance)
on
the perform
website con
ication requi
answer the fo
he informatio
of the busine
ke to update
site
CORE
No
t No
No
No
No
No
No
No
No
ance outco
ntent and upd
irements ap
ollowing que
on on the com
ess?
e and mainta
PrescrElect
Yes
Yes
Yes
No
No
No
No
No
No
omes, skills
date and ma
pply to this u
estions fully.
mpany webs
ain the webs
ribedive
PosElec
s N
s N
s N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
aintain a we
unit at the tim
site is curren
ite?
12
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
bsite.
me of
nt
22
120
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
website a
maintena
identificat
assessmen
unit, you wil
the followin
and its conte
nce changes
tion and reso
nt and evide
ll need to sh
ng is essen
nt continues
s
olution of fau
ence requir
how evidence
ntial:
s to meet the
ults, errors a
red to demo
e that you ha
e requiremen
and/or comp
onstrate com
ave and can
nts of the bu
laints with w
mpetency in
n do the
usiness after
website.
12
n
r
23
121
Unit 13:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto report
requirem
regulator
QuestionIf you are
QuestionQuestionQuestion
BSBFIA402
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
financial ac
ments such a
ry or certifica
ns:e competent
n 13a:n 13b: n 13c:
2A - Report
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ctivity for bus
as the comp
ation require
t in this unit,
What finan
How do yo
Explain the
on financia
etails/BSBFIA
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
siness both
letion of sta
ements apply
you could a
ncial informa
ou prepare th
e process yo
al activity
A402A
Management
stration
ement
nance)
on
erformance o
in response
tutory requir
y to this unit
answer the fo
ation are you
he informatio
ou use to co
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
e to client req
rement repo
at the time o
ollowing que
u required to
on for report
omplete BAS
PrescrElect
Yes
Yes
Yes
Yes
No
No
No
No
No
skills and kno
quests and
orts. No licen
of endorsem
estions fully.
o report on?
ting?
S statements
ribedive
PosElec
s N
s N
s N
s N
o Y
o N
o Y
o Y
o Y
owledge req
to meet stat
nsing, legisla
ment.
s.
12
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
quired
tutory
ative,
24
122
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
organising
presentin
completin
knowledg
assessmen
unit, you wil
the followin
g financial d
g financial d
ng Business
ge of relevan
nt and evide
ll need to sh
ng is essen
ata to highlig
data in comp
Activity Stat
nt legislation.
ence requir
how evidence
ntial:
ght relevant
prehensive fo
tements
.
red to demo
e that you ha
t features
ormat
onstrate com
ave and can
mpetency in
n do the
12
n
25
123
Unit 14:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto organi
and dist
certificati
QuestionIf you are
Question
Question
BSBADM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ise meetings
tributing me
ion requirem
ns:e competent
n 14a: Discu
for the
n 14b: In pro
you in
05B - Organ
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
s including m
eeting relat
ments apply t
t in this unit,
uss a meetin
e meeting to
oducing min
ncluded in th
nise meetin
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
making arra
ted docume
to this unit a
you could a
ng you have
o ensure a su
nutes of a me
e minutes?
gs
DM405B
Management
stration
ement
nance)
on
erformance o
ngements, l
entation. N
at the time of
answer the fo
e organised
uccessful ou
eeting for dis
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
iaising with
o licensing
f endorseme
ollowing que
in your work
utcome?
spatch to pa
PrescrElect
Yes
No
Yes
No
No
No
No
No
No
skills and kno
participants
g, legislative
ent.
estions fully.
kplace. How
articipants, w
ribedive
PosElec
s N
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
s, and develo
e, regulator
w did you pre
what criteria
12
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
oping
ry or
epare
have
26
124
Critical athis unitTo gain R
following
Evidenc
aspects for tRPL for this
g.
e of the foll
organising
preparing
taking min
assessmen
unit, you wil
lowing is es
g meetings,
g an agenda
nutes during
nt and evide
ll need to sh
ssential:
including inf
g a meeting a
ence requir
how evidence
forming part
and preparin
red to demo
e that you ha
ticipants and
ng draft minu
onstrate com
ave and can
d preparing m
utes after th
mpetency in
n do the
materials
e meeting.
12
n
27
125
Unit 15:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto determ
accounta
apply to t
QuestionIf you are
Question
Question
BSBADM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
mine and an
ability for th
this unit at th
ns:e competent
n 15a: Disc
proce
n 15b: Outli
receiv
09A - Coord
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
nalyse exist
eir use. No
he time of en
t in this unit,
cuss the bus
ss have you
ne you orga
ving and allo
dinate busin
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ing and req
o licensing,
ndorsement
you could a
siness resou
u followed to
anisations pr
ocating resou
ness resour
DM409A
Management
stration
ement
nance)
on
erformance o
uired resou
legislative,
.
answer the fo
urces you ha
recommend
ocedures on
urces.
rces
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
rces, their e
regulatory o
ollowing que
ave coordina
d identified r
n acquiring r
PrescrElect
Yes
No
Yes
Yes
No
No
No
No
No
skills and kno
effective app
or certificati
estions fully.
ated or adm
resources?
resources in
ribedive
PosElec
s N
o N
s N
s N
o Y
o N
o Y
o Y
o Y
owledge req
plication and
ion requirem
ministered.
cluding plan
12
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
quired
d the
ments
What
nning,
28
126
Question
Critical athis unitTo gain R
following
Evidenc
n 15c: Disc
handle
aspects for tRPL for this
g.
e of the foll
monitorin
maintainin
calculatin
resources
knowledg
cuss the im
ed a situatio
assessmen
unit, you wil
lowing is es
g resource u
ng records o
g costs and
s
ge of relevan
mportance of
on where ine
nt and evide
ll need to sh
ssential:
usage to det
of resource r
expenditure
nt legislation.
f monitoring
effective usag
ence requir
how evidence
termine reso
requirements
es in relation
.
g resources
ge was iden
red to demo
e that you ha
ource needs
s
n to use and
usage and
ntified.
onstrate com
ave and can
maintenanc
d how you
mpetency in
n do the
ce of busines
12
have
n
ss
29
127
Unit 16:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto be an
regulator
QuestionIf you are
Questio
Questio
BSBINN301
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
n effective
ry or certifica
ns:e competent
on 16a: Disc
the
imp
on 16b: Wha
how
1A - Promot
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
and proacti
ation require
t in this unit,
cuss a chan
need for
lementation
at methods h
w have you p
te innovatio
etails/BSBIN
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ve member
ements apply
you could a
ge to work p
change id
of the chan
have you us
presented th
on in a team
NN301A
Management
stration
ement
nance)
on
erformance o
r of an inno
y to this unit
answer the fo
practices im
dentified a
ge?
sed to gather
is informatio
m environm
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ovative team
at the time o
ollowing que
plemented i
nd how d
r information
on?
ent
PrescrElect
Yes
Yes
Yes
Yes
No
No
Yes
No
No
skills and kno
m. No licen
of endorsem
estions fully.
in your work
did you co
n on the effe
ribedive
PosElec
s N
s N
s N
s N
o Y
o N
s Y
o Y
o Y
owledge req
nsing, legisl
ment.
kplace. How
ontribute to
ect of change
13
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
quired
ative,
w was
o the
e and
30
128
Questio
Critical athis unitTo gain R
Evidenc
on 16c: Des
guid
feed
aspects for tRPL for this
e of the foll
active par
approach
collaborat
knowledg
team bec
scribe an inn
delines did y
dback on the
assessmen
unit, you wil
lowing is es
rticipation in
to innovatio
tive and ope
ge and under
oming and r
novative ide
you follow w
e idea?
nt and evide
ll need to sh
ssential:
a team whe
on and innov
en communic
rstanding of
remaining in
ea you have
when consid
ence requir
how evidence
ere the team
vative practic
cation within
the internal
novative.
e had to imp
dering the id
red to demo
e that you ha
m takes a pro
ce
n the team
and externa
prove work
dea and how
onstrate com
ave and can
o-active and
al factors tha
practices.
w did you so
mpetency in
n do the follo
considered
at contribute
13
What
ource
n
owing
e to a
31
129
Unit 17:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto use a
commerc
using oth
requirem
QuestionIf you are
Question
Question
BSBIPR401
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
and respect
cialising cop
her party's o
ments apply t
ns:e competent
n 17a:
n 17b:
1A - Use an
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
copyright. I
pyright mate
original work
o this unit at
t in this unit,
What are
original wo
How have
d respect c
etails/BSBIP
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
t covers ma
erial, prevent
k legitimately
t the time of
you could a
the issues s
orks with cop
you manag
copyright
R401A
Management
stration
ement
nance)
on
erformance o
aintaining co
ting the una
y. No licensi
endorseme
answer the fo
surrounding
pyright?
ed the use o
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ontrol over
authorised u
ing, legislativ
ent.
ollowing que
the use, ma
of original wo
PrescrElect
Yes
No
No
No
No
No
No
No
No
skills and kno
the copyrig
use of an o
ve, regulato
estions fully.
anagement a
orks with co
ribedive
PosElec
s N
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ht owner's w
riginal work
ory or certific
and protecti
opyright?
13
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
work,
, and
cation
on of
32
130
Question
Critical athis unitTo gain R
Evidenc
n 17c:
aspects for tRPL for this
e of the foll
identificat
copyright
implemen
of origina
Outline a
implement
assessmen
unit, you wil
lowing is es
tion of issue
ntation of po
l works with
a policy or
ted to legitim
nt and evide
ll need to sh
ssential:
s for the use
olicies and p
copyright an
r procedure
mately use o
ence requir
how evidence
e, managem
procedures f
nd legitimate
es that yo
ther’s origin
red to demo
e that you ha
ment and pro
for the use,
e use of othe
u have de
al material.
onstrate com
ave and can
otection of or
managemen
ers' original
eveloped a
mpetency in
n do the follo
riginal works
nt and prote
material
13
and/or
n
owing
s with
ection
33
131
Unit 18:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto protec
organisa
innovatio
protectin
legislativ
QuestionIf you are
Question
BSBIPR402
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ct and use n
tion or indiv
ons, working
g intellectua
e, regulatory
ns:e competent
n 18a:
2A - Protect
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
new inventio
vidual. It co
g with spec
al property r
y or certifica
t in this unit,
What are
your organ
t and use ne
etails/BSBIP
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ons and inno
overs identif
ialists to file
rights, and u
tion requirem
you could a
the issues s
nisation’s ne
ew inventio
R402A
Management
stration
ement
nance)
on
erformance o
ovations as
fying the ne
e a succes
using the pa
ments apply
answer the fo
surrounding
ew inventions
ons and inn
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
the exclusiv
eed for prot
ssful patent
atent for bus
y to this unit
ollowing que
the use, ma
s or innovat
ovations
PrescrElect
Yes
No
No
No
No
No
No
No
No
skills and kno
ve intellectu
ection of ne
application,
siness grow
at the time o
estions fully.
anagement a
ions?
ribedive
PosElec
s N
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
al property
ew invention
, monitoring
wth. No licen
of endorsem
and protecti
13
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
of an
ns or
g and
nsing,
ment.
on of
34
132
Question
Critical athis unitTo gain R
following
E
n 18b:
aspects for tRPL for this
g.
Evidence of
identificat
innovation
implemen
of new
innovation
Outline a
implement
innovation
assessmen
unit, you wil
the followin
tion of issue
ns
ntation of po
inventions o
ns
a policy or
ted to legiti
ns.
nt and evide
ll need to sh
ng is essen
es for the use
olicies and p
or innovatio
r procedure
mately use
ence requir
how evidence
ntial:
e, managem
procedures f
ons and le
es that yo
your organ
red to demo
e that you ha
ment and pro
for the use,
egitimate us
u have de
nisation’s ne
onstrate com
ave and can
otection of n
managemen
se of other
eveloped a
ew invention
mpetency in
n do the
new inventio
nt and prote
rs' invention
13
and/or
ns or
n
ons or
ection
ns or
35
133
Unit 19:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto protec
need for
trade ma
certificati
QuestionIf you are
Question
Question
BSBIPR403
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ct and use b
trade mark
ark, and us
ion requirem
ns:e competent
n 19a:
n 19b:
3A - Protect
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
rands and o
protection,
ing the trad
ments apply t
t in this unit,
What are
your organ
How have
business i
t and use br
etails/BSBIP
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
other busines
lodging a su
de mark co
to this unit a
you could a
the issues s
nisation’s bra
e you man
dentity?
rands and b
R403A
Management
stration
ement
nance)
on
erformance o
ss identities
uccessful ap
mmercially.
at the time of
answer the fo
surrounding
and and/or b
naged the
business id
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
as trade ma
pplication, m
No licensin
f endorseme
ollowing que
the use, ma
business ide
use your o
dentity
PrescrElect
Yes
No
No
No
No
No
No
No
No
skills and kno
arks. It cove
monitoring an
ng, legislativ
ent.
estions fully.
anagement a
entity?
organisation
ribedive
PosElec
s N
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ers identifyin
nd protectin
ve, regulato
and protecti
’s brand a
13
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
ng the
g the
ory or
on of
and/or
36
134
Question
Critical athis unitTo gain R
following
E
n 19c:
aspects for tRPL for this
g.
Evidence of
identificat
business
implemen
of brands
Outline a
implement
business i
assessmen
unit, you wil
the followin
tion of issu
identity
ntation of po
and busine
a policy or
ted to leg
dentity, or th
nt and evide
ll need to sh
ng is essen
es for the
olicies and p
ss identity a
r procedure
itimately us
he trade mar
ence requir
how evidence
ntial:
use, manag
procedures f
and legitimat
es that yo
se your o
rks of others
red to demo
e that you ha
gement and
for the use,
te use of oth
u have de
rganisation’s
s.
onstrate com
ave and can
d protection
managemen
ers' trade m
eveloped a
s brand a
mpetency in
n do the
n of brands
nt and prote
marks
13
and/or
and/or
n
s and
ection
37
135
Unit 20:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto protec
It covers
protectin
legislativ
QuestionIf you are
Question
Question
BSBIPR404
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ct the appear
identifying
g registered
e, regulatory
ns:e competent
n 20a:
n 20b:
4A - Protect
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
rance or loo
the need fo
d designs,
y or certifica
t in this unit,
What are
your organ
How have
t and use in
etails/BSBIP
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ok of manufa
or protection
and using
tion requirem
you could a
the issues s
nisation’s inn
you manag
nnovative de
R404A
Management
stration
ement
nance)
on
erformance o
actured or ha
, the proces
registered
ments apply
answer the fo
surrounding
novative des
ed the use y
esigns
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
and made a
ss of design
designs c
y to this unit
ollowing que
the use, ma
signs?
your organis
PrescrElect
Yes
No
No
No
No
No
No
No
No
skills and kno
rticles as reg
registration
commercially
at the time o
estions fully.
anagement a
sation’s inno
ribedive
PosElec
s N
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
gistered des
n, monitoring
y. No licen
of endorsem
and protecti
vative desig
13
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
signs.
g and
nsing,
ment.
on of
gns?
38
136
Question
Critical athis unitTo gain R
following
E
n 20c:
aspects for tRPL for this
g.
Evidence of
identificat
implemen
of innovat
Outline a
implement
assessmen
unit, you wil
the followin
tion of issues
ntation of po
tive designs
a policy or
ted to legitim
nt and evide
ll need to sh
ng is essen
s for the use
olicies and p
and legitima
r procedure
mately use yo
ence requir
how evidence
ntial:
e, managem
procedures f
ate use of ot
es that yo
our organisa
red to demo
e that you ha
ent and prot
for the use,
thers' design
u have de
ation’s innov
onstrate com
ave and can
tection of inn
managemen
ns
eveloped a
vative design
mpetency in
n do the
novative des
nt and prote
13
and/or
ns?
n
signs
ection
39
137
Unit 21:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto effecti
identifyin
these as
licensing
endorsem
QuestionIf you are
Question
Question
BSBIPR405
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ively protect
ng and valuin
ssets as w
, legislative
ment.
ns:e competent
n 21a:
n 21b:
5A - Protect
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
t and explo
ng intangible
ell avoiding
, regulatory
t in this unit,
What are
your organ
How have
t and use in
etails/BSBIP
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
oit the intelle
e assets, im
g the infring
or certifica
you could a
the issues s
nisation’s int
you manag
ntangible as
R405A
Management
stration
ement
nance)
on
erformance o
ectual prope
mplementing
gement of
ation require
answer the fo
surrounding
tangible asse
ed the use y
ssets in sma
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
erty of a sm
measures t
others' inte
ements apply
ollowing que
the use, ma
ets?
your organis
all business
PrescrElect
Yes
Yes
No
No
No
No
No
No
No
skills and kno
mall busines
to protect an
ellectual pro
y to this un
estions fully.
anagement a
sation’s intan
s
ribedive
PosElec
s N
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ss. It focuse
nd commerc
operty rights
nit at the tim
and protecti
ngible assets
14
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
es on
cialise
s. No
me of
on of
s?
40
138
Question
Critical athis unitTo gain R
following
E
n 21c:
aspects for tRPL for this
g.
Evidence of
identificat
implemen
of intang
business
Outline a
implement
assessmen
unit, you wil
the followin
tion of issues
ntation of po
ible assets
context
a policy or
ted to legitim
nt and evide
ll need to sh
ng is essen
s for the use
olicies and p
and legitim
r procedure
mately use yo
ence requir
how evidence
ntial:
e, managem
procedures f
mate use o
es that yo
our organisa
red to demo
e that you ha
ent and prot
for the use,
of others' in
u have de
ation’s intang
onstrate com
ave and can
tection of int
managemen
ntangible as
eveloped a
gible assets
mpetency in
n do the
tangible ass
nt and prote
ssets in a
14
and/or
?
n
ets
ection
small
41
139
Unit 22:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto prepa
regulator
QuestionIf you are
Question
Question
BSBCMM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
re, deliver a
ry or certifica
ns:e competent
n 22a:
n 22b:
01A - Make
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
and review
ation require
t in this unit,
How hav
presentatio
What are t
your prese
a presenta
etails/BSBCM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers the per
a presentat
ements apply
you could a
ve you go
ons of your
the principle
entations to
ation
MM401A
Management
stration
ement
nance)
on
rformance o
tion to a tar
y to this unit
answer the fo
one about
own?
es of effective
include them
CORE
No
t No
No
No
No
No
No
No
No
outcomes, sk
rget audienc
at the time o
ollowing que
planning,
e communic
m?
PrescrElect
Yes
No
Yes
Yes
No
No
No
No
No
kills and kno
ce. No licen
of endorsem
estions fully.
delivering
cation and ho
ribedive
PosElec
s N
o N
s N
s N
o Y
o N
o Y
o Y
o Y
owledge req
nsing, legisla
ment.
and evalu
ow do you p
14
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
quired
ative,
uating
plan
42
140
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
preparatio
related to
knowledg
assessmen
unit, you wil
the followin
on, delivery
the candida
ge of the prin
nt and evide
ll need to sh
ng is essen
and evaluat
ate's occupa
nciples of eff
ence requir
how evidence
ntial:
ion of the ef
ation or area
fective comm
red to demo
e that you ha
ffectiveness
of interest
munication.
onstrate com
ave and can
of at least tw
mpetency in
n do the
wo presenta
14
n
ations
43
141
Unit 23:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto design
using exi
unit at th
QuestionIf you are
Question
Question
BSBITA401
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
n and develo
isting data. N
e time of en
ns:e competent
n 23a:
n 23b:
1A - Design
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
op a databas
No licensing
dorsement.
t in this unit,
When usin
and how y
In designin
considered
databases
etails/BSBITA
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
se (including
, legislative,
you could a
ng computer
you conserve
ng and deve
d including l
A401A
Management
stration
ement
nance)
on
erformance o
g queries, fo
regulatory o
answer the fo
rs, discuss t
ed energy an
eloping a co
inked and a
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
rms and rep
or certificatio
ollowing que
he safe wor
nd resource
omplex data
utomated fu
PrescrElect
Yes
No
Yes
No
No
No
No
No
No
skills and kno
ports) to mee
on requirem
estions fully.
rk practices y
s?
base, what
unctions?
ribedive
PosElec
s N
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
et a defined
ents apply to
you have ap
factors have
14
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
need
o this
pplied
e you
44
142
Question
Critical athis unitTo gain R
E
n23c:
aspects for tRPL for this
Evidence of
producing
queries, r
knowledg
Describe
entering d
naming an
assessmen
unit, you wil
the followin
g a database
reports and f
ge of advanc
procedures
data, import
nd storing th
nt and evide
ll need to sh
ng is essen
e containing
forms
ced functions
in your wo
ing and exp
e database.
ence requir
how evidence
ntial:
a minimum
s of databas
orkplace for
porting data
red to demo
e that you ha
of three tab
e software a
r using data
a, printing re
onstrate com
ave and can
bles and inco
app.
abases inclu
eports/forms
mpetency in
n do the follo
orporating
14
uding
s and
n
owing
45
143
Unit 24:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto mainta
existing t
regulator
QuestionIf you are
Question
Question
BSBITS401
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ain the effec
technology
ry or certifica
ns:e competent
n 24a:
n 24b:
1B - Maintai
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ctiveness of
and plannin
ation require
t in this unit,
Describe
workplace
Describe
security m
in business
etails/BSBIT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
f business te
ng for future
ements apply
you could a
three (3)
e and explain
how your
measures are
s technology
S401B
Management
stration
ement
nance)
on
erformance o
echnology in
technology
y to this unit
answer the fo
pieces of h
n how you m
organisation
e in place to
y
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
n the workp
y requiremen
at the time o
ollowing que
hardware te
maintain that
n stores da
protect that
PrescrElect
Yes
No
Yes
Yes
No
No
No
No
No
skills and kno
place. It inclu
nts. No licen
of endorsem
estions fully.
echnology
technology.
ata electron
data.
ribedive
PosElec
s N
o N
s N
s N
o Y
o N
o Y
o Y
o Y
owledge req
udes mainta
nsing, legisla
ment.
you use in
.
ically, and
14
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
quired
aining
ative,
n the
what
46
144
Question
Critical athis unitTo gain R
following
E
n 24c:
aspects for tRPL for this
g.
Evidence of
installing
organising
maintainin
knowledg
Describe t
approve n
assessmen
unit, you wil
the followin
software an
g and acces
ng technolog
ge of costs a
the process
ew technolo
nt and evide
ll need to sh
ng is essen
d hardware
ssing softwar
gy security a
nd benefits o
you or you
ogy purchase
ence requir
how evidence
ntial:
re, materials
and mainten
of technolog
r organisatio
es.
red to demo
e that you ha
s and consu
ance system
gy maintenan
on has take
onstrate com
ave and can
mables
ms
nce strategie
en to identify
mpetency in
n do the
es.
14
y and
n
47
145
Unit 25:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto use sp
No licens
endorsem
QuestionIf you are
Question
BSBITU402
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
preadsheet
sing, legislat
ment.
ns:e competent
n 25a:
2A - Develo
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
software to
tive, regulato
t in this unit,
In designi
you cons
efficiency,
p and use c
etails/BSBIT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
complete b
ory or certifi
you could a
ng and dev
idered inclu
consistency
complex sp
U402A
Management
stration
ement
nance)
on
erformance o
usiness tas
ication requi
answer the fo
eloping a co
uding linked
y and accura
preadsheets
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ks and to p
irements ap
ollowing que
omplex spre
d solution
acy of sprea
s
PrescrElect
Yes
No
Yes
No
No
No
No
No
No
skills and kno
roduce com
pply to this u
estions fully.
eadsheet, w
and autom
adsheets?
ribedive
PosElec
s N
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
mplex docum
unit at the tim
what factors
ation to en
14
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
ments.
me of
have
nsure
48
146
Question
Critical athis unitTo gain R
following
E
n 25b:
aspects fortRPL for this
g.
Evidence of
developin
developin
Describe p
entering d
data and p
assessmen
unit, you wil
the followin
ng complex s
ng graphical
procedures
ata, importin
printing, nam
nt and evide
ll need to sh
ng is essen
spreadsheet
representat
in your wor
ng and expo
ming and sto
ence requir
how evidence
ntial:
ts
ions of data
rkplace for u
orting data, c
ring a sprea
red to demo
e that you ha
contained in
using spread
creating grap
adsheet.
onstrate com
ave and can
n spreadshe
dsheets inclu
phs for nume
mpetency in
n do the
eets.
14
uding
erical
n
49
147
Unit 26:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto desig
regulator
QuestionIf you are
Question
Question
BSBITU404
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
n and prod
ry or certifica
ns:e competent
n 26a:
n 26b:
4A - Produc
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
duce compl
ation require
t in this unit,
Describe a
How did y
on the not
How have
terms with
understan
ce complex
etails/BSBIT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
lex desktop
ements apply
you could a
a complex d
you prepare
es? What d
e you handle
h which you
d?
desktop pu
U404A
Management
stration
ement
nance)
on
erformance o
p published
y to this unit
answer the fo
document yo
to take note
did you do to
ed a situatio
are not fam
ublished do
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
documents
at the time o
ollowing que
ou have prod
es/dictation?
o ensure acc
on where the
miliar or whe
ocuments
PrescrElect
Yes
No
Yes
No
No
No
No
No
No
skills and kno
s. No licen
of endorsem
estions fully.
duced from
What chec
curacy?
e author dict
ere the autho
ribedive
PosElec
s N
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
nsing, legisla
ment.
shorthand n
cks did you m
tates names
or was diffic
15
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
ative,
notes.
make
s and
cult to
50
148
Question
Question
Question
Critical athis unitTo gain R
following
E
n 26c:
n 26d:
n 26e:
aspects for tRPL for this
g.
Evidence of
applying d
producing
In produci
you have
using com
After notes
produce a
How have
task requir
assessmen
unit, you wil
the followin
document de
g complex de
ng complex
used and w
mputers?
s are prepar
complex do
you ensure
rements??
nt and evide
ll need to sh
ng is essen
esign and la
esktop publi
documents,
what ergono
red, discuss
ocument.
ed completed
ence requir
how evidence
ntial:
ayout princip
shed docum
, describe th
omic practic
the steps y
d documents
red to demo
e that you ha
les
ments.
he main func
ces have yo
you have tak
s meet quali
onstrate com
ave and can
ctions of soft
ou applied w
ken to design
ity standards
mpetency in
n do the
15
tware
when
n and
s and
n
51
149
Unit 27:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
of the wo
unit at th
QuestionIf you are
Question
Question
BSBLED40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to determin
orkgroup. No
e time of en
ns:e competent
n 27a:
n 27b:
01A - Develo
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
e individual
o licensing,
dorsement.
t in this unit,
Discuss a
yourself o
developme
How have
developme
op teams an
etails/BSBLE
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
and team d
legislative,
you could a
a Learning
or a memb
ent of the ind
e you ensure
ent needs?
nd individua
ED401A
Management
stration
ement
nance)
on
the perform
evelopment
regulatory o
answer the fo
plan you h
ber of your
dividual iden
ed learning a
als
CORE
No
t No
No
No
No
No
No
No
No
mance outco
needs and
or certificatio
ollowing que
have been
team. Ho
ntified?
activities me
PrescrElect
Yes
No
No
No
No
No
No
No
No
omes, skills
to facilitate
on requireme
estions fully.
involved in
ow were th
eet the goals
ribedive
PosElec
s N
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
the develop
ents apply to
n developin
he learning
s of learning
15
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
pment
o this
g for
and
g and
52
150
Question
Critical athis unitTo gain R
E
n 27c:
aspects for tRPL for this
Evidence of
identifying
giving and
effectiven
creating le
knowledg
Explain th
learning o
assessmen
unit, you wil
the followin
g and implem
d receiving f
ness of team
earning plan
ge of relevan
e monitoring
utcomes are
nt and evide
ll need to sh
ng is essen
menting lear
feedback fro
m
ns to match s
nt legislation.
g process yo
e met and pl
ence requir
how evidence
ntial:
rning opportu
om team mem
skill needs
.
our organisa
an for future
red to demo
e that you ha
unities for ot
mbers to en
ation uses to
e learning?
onstrate com
ave and can
thers
courage par
o assess wh
mpetency in
n do the follo
rticipation in
15
hether
n
owing
and
53
151
Unit 28:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto coordi
legislativ
QuestionIf you are
Question
Question
BSBMKG41
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
nate and rev
e, regulatory
ns:e competent
n 28a:
n 28b:
13A - Prom
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
view the pro
y or certifica
t in this unit,
Describe
discuss ho
services.
Tell me a
including
how you u
ote product
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
omotion of an
tion requirem
you could a
the product
ow you kee
bout a prom
the planning
used your ne
ts and serv
KG413A
Management
stration
ement
nance)
on
erformance o
n organisatio
ments apply
answer the fo
ts and serv
ep your kno
motional acti
g process,
etworks to en
vices
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
on's product
y to this unit
ollowing que
vices offered
owledge cur
ivity you hav
personnel a
nsure the su
PrescrElect
Yes
Yes
Yes
Yes
No
No
No
No
No
skills and kno
ts and servic
at the time o
estions fully.
d by your o
rrent on the
ve planned
and resourc
uccess of the
ribedive
PosElec
s N
s N
s N
s N
o Y
o N
o Y
o Y
o Y
owledge req
ces. No licen
of endorsem
organisation
se products
and coordin
ce allocation
e activity.
15
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
quired
nsing,
ment.
n and
s and
nated
n and
54
152
Question
Question
Critical athis unitTo gain R
following
E
n 28c:
n 28d: Wha
aspects for tRPL for this
g.
Evidence of
designing
evaluating
presentin
assessing
In advising
advice hav
at types of fe
products a
activities?
assessmen
unit, you wil
the followin
g and deliver
g promotiona
g and advoc
g and report
g on promo
ve you provi
eedback has
and service
nt and evide
ll need to sh
ng is essen
ring promotio
al impacts
cating promo
ing on custo
otional activit
ded and wh
s you compa
s and how
ence requir
how evidence
ntial:
onal present
otional strate
omer satisfac
ties of prod
at data did y
any collected
was the fe
red to demo
e that you ha
tations
egies within
ction
ucts/service
you base yo
d on promot
eedback use
onstrate com
ave and can
the organisa
es, what typ
ur advice on
tional activiti
ed to plan f
mpetency in
n do the
ation
15
es of
n?
ies of
future
n
55
153
Unit 29:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
licensing
endorsem
QuestionIf you are
Question
Question
BSBMKG41
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to plan, im
, legislative
ment.
ns:e competent
n 29a:
n 29b:
14A - Under
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
mplement a
, regulatory
t in this unit,
Discuss a
you evalua
What info
marketing
rtake marke
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
and manage
or certifica
you could a
a marketing
ate the outco
rmation hav
activities?
eting activit
KG414A
Management
stration
ement
nance)
on
the perform
e basic ma
ation require
answer the fo
activity you
omes of the
ve you or yo
ties
CORE
No
t No
No
No
No
No
No
No
No
ance outco
arketing and
ements apply
ollowing que
have plann
activity?
our organisa
PrescrElect
Yes
Yes
Yes
No
No
No
No
No
No
omes, skills
d promotion
y to this un
estions fully.
ned and ma
ation gained
ribedive
PosElec
s N
s N
s N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
nal activities
nit at the tim
anaged. How
d from revie
15
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
s. No
me of
w did
ewing
56
154
Critical athis unitTo gain R
E
aspects for tRPL for this
Evidence of
planning a
reviewing
document
knowledg
assessmen
unit, you wil
the followin
and impleme
g the effectiv
ting the activ
ge of relevan
nt and evide
ll need to sh
ng is essen
enting marke
eness of the
vities and pr
nt legislation.
ence requir
how evidence
ntial:
eting activitie
e marketing
rocesses wo
.
red to demo
e that you ha
es
plan
orked with
onstrate com
ave and can
mpetency in
n do the follo
15
n
owing
57
155
Unit 30:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto manag
managem
monitorin
for applic
apply to t
QuestionIf you are
Question
Question
BSBPMG51
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ge a straigh
ment of pro
ng the proje
cation to futu
this unit at th
ns:e competent
n 30a:
n 30b:
10A - Manag
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
htforward pr
ojects includ
ct, finalising
ure projects.
he time of en
t in this unit,
Discuss an
formulated
In adminis
ge projects
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
roject or a s
ding the de
the project
No licensing
ndorsement
you could a
n example o
d your projec
stering a proj
MG510A
Management
stration
ement
nance)
on
erformance o
section of a
evelopment
and review
g, legislative
.
answer the fo
of a project y
ct plan.
ject plan, ho
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
larger proje
of a proje
wing the proj
e, regulatory
ollowing que
you have ma
ow have you
PrescrElect
Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
skills and kno
ect. This un
ect plan, ad
ect to identi
y or certificat
estions fully.
anaged and
managed r
ribedive
PosElec
s N
s N
o N
s N
o Y
o N
s N
s N
s N
owledge req
nit addresse
dministering
ify lessons l
tion requirem
how you
isk?
15
ssiblective
No
No
No
No
Yes
No
No
No
No
quired
s the
and
learnt
ments
58
156
Question
Critical athis unitTo gain R
following
E
n 30c:
aspects for tRPL for this
g.
Evidence of
developm
details of
address t
knowledg
What infor
how was it
assessmen
unit, you wil
the followin
ment of a pro
monitoring a
ime lines an
ge of relevan
rmation have
t used to pla
nt and evide
ll need to sh
ng is essen
oject plan
arrangemen
nd budgets o
nt legislation.
e you collect
an for future
ence requir
how evidence
ntial:
t/s and eval
of project
.
ted at the fin
projects?
red to demo
e that you ha
uation of the
nal review of
onstrate com
ave and can
e project pla
f a project an
mpetency in
n do the
n's efficacy
15
nd
n
to
59
157
Unit 31:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
building a
contract
unit at th
QuestionIf you are
Question
BSBREL40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op and main
and negotiat
workers. No
e time of en
ns:e competent
n 31a:
01A - Establ
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ntain effecti
tion skills re
o licensing,
dorsement.
t in this unit,
Discuss
relationshi
lish network
etails/BSBRE
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ve work rela
quired by wo
legislative, r
you could a
how you
ips.
ks
EL401A
Management
stration
ement
nance)
on
erformance o
ationships a
orkers within
regulatory o
answer the fo
develop n
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
and network
n an organis
or certificatio
ollowing que
networks a
PrescrElect
Yes
Yes
Yes
Yes
Yes
No
No
No
No
skills and kno
ks. It covers
sation as we
on requireme
estions fully.
and mainta
ribedive
PosElec
s N
s N
s N
s N
s N
o N
o Y
o Y
o Y
owledge req
s the relatio
ell as freelan
ents apply to
ain profess
16
ssiblective
No
No
No
No
No
No
Yes
Yes
Yes
quired
nship
nce or
o this
sional
60
158
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
establishi
identifying
knowledg
maintainin
assessmen
unit, you wil
the followin
ng contacts
g opportuniti
ge of related
ng records o
nt and evide
ll need to sh
ng is essen
and particip
ies for netwo
organisation
of relevant co
ence requir
how evidence
ntial:
pating in netw
orking
ns, agencies
ontacts.
red to demo
e that you ha
works
s and netwo
onstrate com
ave and can
rks
mpetency in
n do the
16
n
61
159
Unit 32:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
licensing
endorsem
QuestionIf you are
Question
Question
BSBRES40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to gather, o
, legislative
ment.
ns:e competent
n 32a:
n 32b:
01A - Analys
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
organise an
, regulatory
t in this unit,
Describe
workplace
effectivene
Discuss h
presentatio
se and pres
etails/BSBRE
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
nd present w
or certifica
you could a
a presentat
e and how
ess of the pr
ow you hav
on.
sent researc
ES401A
Management
stration
ement
nance)
on
the perform
workplace in
ation require
answer the fo
tion (oral or
you prep
resentation?
e applied re
ch informat
CORE
No
t No
No
No
No
No
No
No
No
ance outco
nformation u
ements apply
ollowing que
r written) yo
pared it. H
?
esearch skill
tion
PrescrElect
Yes
Yes
Yes
Yes
No
No
No
No
No
omes, skills
using availa
y to this un
estions fully.
ou have co
ow did yo
ls to gather
ribedive
PosElec
s N
s N
s N
s N
o Y
o N
o Y
o Y
o Y
and knowl
able systems
nit at the tim
ompleted in
ou evaluate
information
16
ssiblective
No
No
No
No
Yes
No
Yes
Yes
Yes
ledge
s. No
me of
your
e the
for a
62
160
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
presentin
maintainin
analysing
knowledg
informatio
assessmen
unit, you wil
the followin
g informatio
ng and hand
g and interpre
ge of resea
on.
nt and evide
ll need to sh
ng is essen
n and data
dling data an
eting data to
arch proces
ence requir
how evidence
ntial:
nd document
o support org
sses and s
red to demo
e that you ha
ts systemati
ganisational
strategies to
onstrate com
ave and can
cally
activities
o identify n
mpetency in
n do the
new source
16
n
es of
63
161
Unit 33: practice
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto effecti
and to im
access i
guideline
holistical
regulatio
QuestionIf you are
BSBSUS30s
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ively analys
mplement im
ndustry info
es. While n
ly to this un
ns and code
ns:e competent
01A - Implem
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
e the workp
mprovements
ormation, ap
no licensing
it at the time
es of practice
t in this unit,
ment and m
etails/BSBSU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
place in rela
s and monito
pplicable leg
g, legislative
e of publicat
e impact upo
you could a
monitor envi
US301A
Management
stration
ement
nance)
on
erformance o
ation to env
or their effec
islative and
e, regulator
tion, relevan
on this unit.
answer the fo
ironmentall
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
vironmentally
ctiveness. Th
d occupation
ry or certif
nt national, s
ollowing que
y sustainab
PrescrElect
Yes
Yes
Yes
Yes
Yes
No
No
No
No
skills and kno
y sustainabl
his unit requ
nal health a
fication req
state and ter
estions fully.
ble work
ribedive
PosElec
s N
s N
s N
s N
s N
o N
o Y
o Y
o Y
owledge req
e work prac
uires the abi
nd safety (O
uirements a
rritory legisla
16
ssiblective
No
No
No
No
No
No
Yes
Yes
Yes
quired
ctices
lity to
OHS)
apply
ation,
64
162
Question
Question
Question
Critical athis unitTo gain R
following
E
n 33a:
n 33b:
n 33c:
aspects for tRPL for this
g.
Evidence of
knowledg
developin
planning
and devis
monitorin
to work ar
ensuring
environm
implemen
environm
For your li
you ensure
Describe a
organize
practices.
How have
improve a
assessmen
unit, you wil
the followin
ge of relevan
ng plans to m
and organis
sing strategie
g resource
rea and sup
appropriat
ental/sustain
nting new a
ental and re
ine of work,
e that you m
an occasion
work activit
e you adopt
n environme
nt and evide
ll need to sh
ng is essen
nt compliance
make improv
sing work gr
es to improv
use and im
ervision
te action
nability comp
pproaches
esource effic
what are th
meet them?
n where you
ties to ens
ted new ap
ental and/or
ence requir
how evidence
ntial:
e requireme
vements
roup activitie
ve usage
provements
is taken
pliance and
to work are
iency issues
he complianc
u have deve
sure environ
pproaches in
resource eff
red to demo
e that you ha
ents within w
es in relatio
for environ
within wo
potential ha
ea in an eff
s and reporti
ce requirem
loped and/o
nmentally s
n your work
ficiency issu
onstrate com
ave and can
work area
on to measu
nmental perf
ork area
azards
fort to reso
ing as requir
ents and ho
or used a pl
sustainable
k to resolve
ues?
mpetency in
n do the
uring curren
formance re
in relation
lve and imp
red.
16
ow do
an to
work
e and
n
t use
lative
n to
prove
65
163
Unit 34:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto plan d
licensing
endorsem
QuestionIf you are
Question
Question
BSBWRT40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ocuments, d
, legislative
ment.
ns:e competent
n 34a:
n 34b:
01A - Write
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
draft text, pre
, regulatory
t in this unit,
Describe
documents
How have
task requir
complex do
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
epare final te
or certifica
you could a
a complex
s’ purpose a
you ensure
rements?
ocuments
WRT401A
Management
stration
ement
nance)
on
erformance o
ext and prod
ation require
answer the fo
x documen
and the steps
ed completed
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
duce docum
ements apply
ollowing que
nt you hav
s you took to
d documents
PrescrElect
Yes
No
Yes
Yes
Yes
No
No
No
No
skills and kno
ments of som
y to this un
estions fully.
ve produce
o prepare th
s meet quali
ribedive
PosElec
s N
o N
s N
s N
s N
o N
o Y
o Y
o Y
owledge req
me complexit
nit at the tim
ed. Discuss
he document
ity standards
16
ssiblective
No
No
No
No
No
No
Yes
Yes
Yes
quired
y. No
me of
s the
t.
s and
66
164
Question
Critical athis unitTo gain R
following
E
n 35c:
aspects for tRPL for this
g.
Evidence of
productio
editing dr
knowledg
What type
producing
assessmen
unit, you wil
the followin
n of docume
aft text to en
ge of enterpr
es of softwar
complex do
nt and evide
ll need to sh
ng is essen
ents
nsure accura
ise style gui
re have you
ocuments.
ence requir
how evidence
ntial:
acy and clari
de/house sty
used and de
red to demo
e that you ha
ity of informa
tyle.
escribe their
onstrate com
ave and can
ation
r main funct
mpetency in
n do the
16
ion in
n
67
165
Unit 35: business
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto identif
managem
a small b
QuestionIf you are
Question
BSBSMB40s
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
fy and comp
ment needs
business.
ns:e competent
n 35a:
01A - Estab
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ply with the r
of small bus
t in this unit,
Discuss th
with. How
kept as pro
lish legal a
etails/BSBSM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
regulatory, le
siness. Spec
you could a
he range o
w have you m
oof of comp
nd risk man
MB401A
Management
stration
ement
nance)
on
erformance o
egal, taxatio
cific legal re
answer the fo
f legislative
maintained c
liance?
nagement re
CORE
No
t Yes
No
No
No
No
No
No
No
outcomes, s
on and insur
equirements
ollowing que
e requiremen
compliance
equirement
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
rance requir
apply to the
estions fully.
nts your bu
and what re
ts of small
ribedive
PosElec
o Y
o N
o
o Y
o Y
o N
o Y
o Y
o Y
owledge req
rements, and
e manageme
usiness com
ecords have
16
ssiblective
Yes
No
Yes
Yes
No
Yes
Yes
Yes
quired
d risk
ent of
mplies
e you
68
166
Question
Critical athis unitTo gain R
following
E
n 35b:
aspects for tRPL for this
g.
Evidence of
implemen
and busin
interpretin
knowledg
What type
did you ar
assessmen
unit, you wil
the followin
ntation of a s
ness require
ng complianc
ge of relevan
e of contract
range these
nt and evide
ll need to sh
ng is essen
systematic a
ments within
ce data and
nt legislation.
ts do you ha
?
ence requir
how evidence
ntial:
pproach to i
n culturally a
formulating
.
ave in place
red to demo
e that you ha
identifying, m
appropriate c
appropriate
e for your bu
onstrate com
ave and can
managing an
contexts
e action
usiness and
mpetency in
n do the
nd meeting l
16
d how
n
egal
69
167
Unit 36:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
managem
QuestionIf you are
Question
Question
BSBSMB40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op a financia
ment of a sm
ns:e competent
n 36a:
n 36b:
02A- Plan s
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
al plan to su
mall business
t in this unit,
In prepari
potentially
Explain ho
and acquir
mall busine
etails/BSBSM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
pport busine
s.
you could a
ng a financ
y have impac
ow you hav
red finance i
ess finances
MB402A
Management
stration
ement
nance)
on
erformance o
ess viability.
answer the fo
cial plan, wh
cted on the b
ve identified
in line with y
s
CORE
No
t Yes
No
No
No
No
No
No
No
outcomes, s
Specific leg
ollowing que
hat factors
business fina
financial re
your financia
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
gal requirem
estions fully.
did you con
ances?
equirements
al plan.
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ments apply t
nsider that
of the bus
17
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
to the
could
iness
70
168
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developm
business,
acquisitio
knowledg
assessmen
unit, you wil
the followin
ment of a fin
including
n of finance
ge of financia
nt and evide
ll need to sh
ng is essen
nancial plan
profit targe
al decision m
ence requir
how evidence
ntial:
which iden
ets, cash flo
making relev
red to demo
e that you ha
ntifies the fi
ow projectio
ant to the bu
onstrate com
ave and can
nancial req
ons and st
usiness.
mpetency in
n do the
uirements o
trategies fo
17
n
of the
r the
71
169
Unit 37:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto deve
performa
at the tim
QuestionIf you are
Question
Question
BSBSMB40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
lop and im
ance. No lice
me of endors
ns:e competent
n 37a:
n 37b:
03A - Marke
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
mplement m
ensing, legis
sement.
t in this unit,
In develo
marketing
identify the
Discuss yo
ensure suc
et the small
etails/BSBSM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
marketing s
slative, regu
you could a
oping your
strategies
ese strategie
our marketin
ccess and id
business
MB403A
Management
stration
ement
nance)
on
erformance o
strategies, a
latory or cer
answer the fo
marketing
did you dec
es?
ng mix and
dentify impro
CORE
No
t Yes
No
No
No
No
No
No
No
outcomes, s
and to mo
rtification req
ollowing que
plan to pr
cide were b
how you m
ovements.
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
onitor and
quirements
estions fully.
romote the
est suited a
onitor marke
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
improve m
apply to this
business,
and how did
eting activiti
17
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
market
s unit
what
d you
ies to
72
170
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developin
business
implemen
small bus
knowledg
assessmen
unit, you wil
the followin
ng a marke
that are cult
nting and mo
siness succe
ge of relevan
nt and evide
ll need to sh
ng is essen
eting strateg
turally appro
onitoring the
ess
nt marketing
ence requir
how evidence
ntial:
gy and cho
opriate and th
e marketing
concepts an
red to demo
e that you ha
oosing a m
hat complem
strategy/pla
nd methods.
onstrate com
ave and can
marketing m
ment the bus
n to optimis
.
mpetency in
n do the
ix for the
siness plan
e the chanc
17
n
small
ces of
73
171
Unit 38:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto resea
objective
QuestionIf you are
Question
Question
Question
BSBSMB4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
arch and de
es. Specific le
ns:e competent
n 38a
n 38b:
n 38c:
404A - Unde
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
evelop an
egal require
t in this unit,
Discuss th
and why it
In implem
performan
What risk
ertake small
etails/BSBSM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
integrated b
ments apply
you could a
he factors y
t is importan
enting your
nce to ensure
managemen
l business p
MB404A
Management
stration
ement
nance)
on
erformance o
business pl
y to the man
answer the fo
you conside
t to have a p
business p
e you meet y
nt strategies
planning
CORE
No
t Yes
No
No
No
No
No
No
No
outcomes, s
lan for ach
agement of
ollowing que
er when dev
plan.
plan, how ha
your goals a
s have you in
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
hieving busi
a small bus
estions fully.
veloping you
ave you mo
and objective
ntegrated in
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ness goals
iness.
ur business
onitored bus
es?
your plan?
17
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
and
plan
iness
74
172
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developm
of produc
identificat
developm
knowledg
assessmen
unit, you wil
the followin
ment of a bus
cts/services t
tion of and p
ment of risk m
ge of relevan
nt and evide
ll need to sh
ng is essen
siness plan
to facilitate t
planning for,
management
nt legislation.
ence requir
how evidence
ntial:
which provid
he business
OHS and du
t strategies
.
red to demo
e that you ha
des for finan
s goals and o
uty of care r
onstrate com
ave and can
nce, marketi
objectives
responsibiliti
mpetency in
n do the
ing and prov
es
17
n
vision
75
173
Unit 39:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto origin
operation
unit at th
QuestionIf you are
QuestionQuestion
Question
BSBCRT50
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
nate and de
nal level. No
e time of en
ns:e competent
n 39a:n 39b:
n 39c:
01A - Origin
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
evelop conc
o licensing,
dorsement.
t in this unit,
How have
What met
all stakeho
How do yo
nate and de
etails/BSBCR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
cepts for p
legislative, r
you could a
you identifie
hods do you
olders to dev
ou turn creat
evelop conc
RT501A
Management
stration
ement
nance)
on
erformance o
roducts, pro
regulatory o
answer the fo
ed concerns
u use to en
velop creativ
tive ideas int
cepts
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ograms, pro
r certificatio
ollowing que
s within your
ncourage co
ve solutions
to operation
PrescrElect
No
Yes
No
No
No
No
No
No
No
skills and kno
ocesses or
on requireme
estions fully.
r organisatio
llaboration/p
to the issue
nal plans?
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
services t
ents apply to
n?
participation
es?
17
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
to an
o this
form
76
174
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developm
informatio
generatio
issues
knowledg
assessmen
unit, you wil
the followin
ment of at le
on to allow fo
n of conce
ge of legal re
nt and evide
ll need to sh
ng is essen
east two con
or implemen
pts and ide
equirements
ence requir
how evidence
ntial:
ncepts, subs
ntation to occ
eas that pro
that affect w
red to demo
e that you ha
stantiated a
cur
ovide innov
work in a giv
onstrate com
ave and can
and supporte
vative solutio
en industry
mpetency in
n do the
ed with suff
ons to iden
context.
17
n
ficient
ntified
77
175
Unit 40: requirem
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
legislativ
certificati
QuestionIf you are
Question
Question
BSBFRA40ments
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to comply
e requireme
ion requirem
ns:e competent
n 40a:
n 40b:
01B - Manag
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
with obligat
ents specific
ments apply t
t in this unit,
Describe t
conducts a
Describe a
complianc
ge complian
etails/BSBFR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
tions set ou
to the type
to this unit a
you could a
the legal an
a business.
a system tha
ce with frans
nce with fra
RA401B
Management
stration
ement
nance)
on
the perform
ut in the fra
of franchise
at the time of
answer the fo
nd other req
at you have
hisor require
anchisee ob
CORE
No
t No
No
No
No
No
No
No
No
ance outco
anchising ag
e. No licens
f endorseme
ollowing que
quirements t
have develo
ements.
bligations an
PrescrElect
No
Yes
No
No
No
No
No
No
No
omes, skills
greement a
sing, legislat
ent.
estions fully.
that affect h
oped and/or
nd legislativ
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
nd with rele
ive, regulato
how a franc
r used to ma
17
ve
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
evant
ory or
hisee
anage
78
176
Question
Critical athis unitTo gain R
following
E
n 40c:
aspects for tRPL for this
g.
Evidence of
schedule
strategies
complianc
document
demonstr
knowledg
Explain ho
how you e
assessmen
unit, you wil
the followin
of checks
s to ensure c
ce check sch
ted actions t
rated suppor
ge of relevan
ow you have
ensure ongoi
nt and evide
ll need to sh
ng is essen
s being und
compliance
hedule and e
to address in
rt to staff to a
nt legislation,
e acted to im
ing complian
ence requir
how evidence
ntial:
dertaken as
examples of
nstances of
assist with c
, codes of pr
mprove in a
nce.
red to demo
e that you ha
ssociated w
f checks ma
non-complia
compliance
ractice and n
areas of non
onstrate com
ave and can
with a broa
de
ance
national stan
n-compliance
mpetency in
n do the
ad stateme
ndards.
17
e and
n
nt of
79
177
Unit 41:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
of goods
the time
QuestionIf you are
Question
Question
BSBINT303
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to provide g
s. No licensi
of endorsem
ns:e competent
n 41a:
n 41b:
3B - Organis
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
general assi
ng, legislativ
ment.
t in this unit,
Describe
exporting g
Outline so
import/exp
se the impo
etails/BSBIN
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
stance to se
ve, regulato
you could a
an occasion
goods.
ome of the d
port.
orting and e
NT303B
Management
stration
ement
nance)
on
the perform
enior staff in
ory or certific
answer the fo
n where yo
documentatio
exporting of
CORE
No
t No
No
No
No
No
No
No
No
ance outco
n organising
cation requir
ollowing que
ou have bee
on that you
f goods
PrescrElect
No
Yes
No
No
No
No
No
No
No
omes, skills
the importi
rements app
estions fully.
en involved
had to com
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
ng and expo
ply to this u
d in importin
mplete in ord
18
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
orting
nit at
ng or
der to
80
178
Critical athis unitTo gain R
following
Evidenc
aspects for tRPL for this
g.
e of the foll
providing
contributin
providing
knowledg
work role
assessmen
unit, you wil
lowing is es
assistance
ng to cost ca
assistance
ge of legislat
.
nt and evide
ll need to sh
ssential:
in the proce
alculations
in completin
ion, codes o
ence requir
how evidence
ss of both im
ng document
of practice an
red to demo
e that you ha
mporting and
tation and co
nd national s
onstrate com
ave and can
d exporting g
ommunicatin
standards re
mpetency in
n do the
goods
ng with carri
elevant to the
18
n
ers
e
81
179
Unit 42:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto superv
or all of t
all legal
certificati
QuestionIf you are
Question
BSBMGT40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
vise staff wh
the schedule
and regula
ion requirem
ns:e competent
n 42a:
04A - Lead a
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ho perform a
ed work hou
atory emplo
ments apply t
t in this unit,
Describe
supervised
or elsewhe
and facilitat
etails/BSBMG
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
agreed dutie
rs. OFF SIT
oyment requ
to this unit a
you could a
an arrang
d staff carryi
ere?
te off site s
GT404A
Management
stration
ement
nance)
on
erformance o
es at an alte
E WORK is
uirements. N
at the time of
answer the fo
ement you
ing out work
taff
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ernative site
a flexible em
No licensin
f endorseme
ollowing que
have wor
k duties at an
PrescrElect
No
Yes
No
Yes
No
No
No
No
No
skills and kno
(usually hom
mployment o
g, legislativ
ent.
estions fully.
rked under
n alternative
ribedive
PosElec
o Y
s N
o N
s N
o Y
o N
o Y
o Y
o Y
owledge req
me) during s
option that m
ve, regulato
r in which
e site i.e. at h
18
ssiblective
Yes
No
No
No
Yes
No
Yes
Yes
Yes
quired
some
meets
ry or
you
home
82
180
Question
QuestionQuestion
Critical athis unitTo gain R
following
E
n 42b:
n 42c: n 42d:
aspects for tRPL for this
g.
Evidence of
strategies
methods f
so that wo
knowledg
How did y
in perform
How were
How did y
How did yo
assessmen
unit, you wil
the followin
s to facilitate
for providing
ork outcome
ge of legal an
you ensure o
ing their job
arrangemen
you arrive a
ou supervise
nt and evide
ll need to sh
ng is essen
e work and p
g feedback a
es are met
nd ethical re
offsite staff w
?
nts formalise
t agreed ou
e or mentor
ence requir
how evidence
ntial:
rovide supp
and adapting
quirements
were suppo
ed?
utcomes with
these staff?
red to demo
e that you ha
ort for off-sit
g the perform
for e-work.
orted, protec
h your staff
?
onstrate com
ave and can
te staff
mance mana
cted and ass
for their du
mpetency in
n do the
agement sys
18
sisted
uties?
n
stem
83
181
Unit 43:
TRAININ
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto establ
support a
requirem
QuestionIf you are
Question
Question
BSBREL40
NG URL: htt
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ish, maintain
attainment o
ments apply t
ns:e competent
n 43a:
n 43b:
02A - Build c
tp://training
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
n and impro
of key busine
o this unit at
t in this unit,
What skills
clients and
In what wa
networks?
client relatio
g.gov.au/Tra
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ve client rel
ess outcome
t the time of
you could a
s do you use
d how do yo
ays do you p
?
onships an
aining/Deta
Management
stration
ement
nance)
on
erformance o
ationships, a
es. No licens
endorseme
answer the fo
e in building
u foster that
participate in
d business
ils/BSBREL
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
and to active
sing, legislat
ent.
ollowing que
relationship
t relationship
n and contrib
s networks
L402A
PrescrElect
No
Yes
No
No
No
No
No
No
No
skills and kno
ely participa
ive, regulato
estions fully.
ps with a dive
p?
bute to your
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ate in networ
ory or certific
erse range o
businesses
18
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
rks to
cation
of
84
182
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
establishi
candidate
participati
assessmen
unit, you wil
the followin
ng and main
e's business
ing in and pr
nt and evide
ll need to sh
ng is essen
ntaining rela
roviding, an
ence requir
how evidence
ntial:
tionships wi
active contr
red to demo
e that you ha
th a range o
ribution to a
onstrate com
ave and can
of clients rela
business re
mpetency in
n do the
ated to the
lated networ
18
n
rk.
85
183
Unit 44:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
monitorin
to the ma
QuestionIf you are
Question
QuestionQuestion
BSBSMB40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to operate a
ng, managin
anagement o
ns:e competent
n 44a:
n 44b:n 44c:
05B - Monit
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
a small busi
ng and review
of a small bu
t in this unit,
What is th
procedure
How do yo
What are t
due to you
or and man
etails/BSBSM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
iness and to
wing operat
usiness.
you could a
he process y
es?
ou monitor th
the impleme
ur monitoring
nage small b
MB405B
Management
stration
ement
nance)
on
the perform
o implement
tional proced
answer the fo
you have use
he effectiven
entation stra
g process?
business op
CORE
No
t No
No
No
No
No
No
No
No
ance outco
a business
dures. Spec
ollowing que
ed to develo
ness of the s
tegies you u
perations
PrescrElect
No
Yes
No
No
No
No
No
No
No
omes, skills
plan. The s
cific legal req
estions fully.
op operation
strategies an
use when ch
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
strategies in
quirements a
nal strategies
nd procedure
hanges are m
18
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
volve
apply
s and
es?
made
86
184
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developin
business
making ap
knowledg
assessmen
unit, you wil
the followin
ng strategies
ppropriate a
ge of quality
nt and evide
ll need to sh
ng is essen
s and proced
djustments t
system princ
ence requir
how evidence
ntial:
dures to succ
to the busine
ciples and m
red to demo
e that you ha
cessfully ma
ess operatio
methods.
onstrate com
ave and can
anage the op
ons as requir
mpetency in
n do the
peration of th
red
18
n
he
87
185
Unit 45:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto implem
finances.
requirem
QuestionIf you are
QuestionQuestion
BSBSMB40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ment, monito
. It also inclu
ments apply t
ns:e competent
n 45a:n 45b:
06A - Manag
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
or and review
udes day to
o the manag
t in this unit,
How do yo
How do en
objectives
ge small bu
etails/BSBSM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
w strategies
day financia
gement of a
you could a
ou develop a
nsure your fi
?
usiness fina
MB406A
Management
stration
ement
nance)
on
erformance o
s for the ong
al managem
small busin
answer the fo
and impleme
inancial plan
ances
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
going manag
ment of the s
ess.
ollowing que
ent your bus
n is working
PrescrElect
No
Yes
No
No
No
No
No
No
No
skills and kno
gement of a
small busine
estions fully.
inesses fina
for your bus
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
small busin
ss. Specific
ancial plan?
siness goals
18
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
ness's
legal
and
88
186
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developm
of finance
maintena
implemen
knowledg
assessmen
unit, you wil
the followin
ment, implem
e
nce of day
ntation of bro
ge of purpose
nt and evide
ll need to sh
ng is essen
mentation an
y-to-day fina
oad financial
e of financia
ence requir
how evidence
ntial:
d review of
ancial mana
l strategies
al reports.
red to demo
e that you ha
strategies f
agement of
onstrate com
ave and can
for the ongo
f the busin
mpetency in
n do the
ing manage
ness as we
18
n
ement
ell as
89
187
Unit 46:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto plan
selection
business
workplac
QuestionIf you are
QuestionQuestion
BSBSMB40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
for the ma
n, staff recor
s operations
ce. Specific l
ns:e competent
n 46a:n 46b:
07A - Manag
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
nagement o
rds, inductio
s through re
egal require
t in this unit,
What facto
Describe a
training pr
ge a small t
etails/BSBSM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
of and to m
n, training, t
etaining a c
ements apply
you could a
ors have you
a time you e
rocess you u
team
MB407A
Management
stration
ement
nance)
on
erformance o
manage sta
team develo
competent,
y to the man
answer the fo
u considered
mployed a n
undertook.
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ff. It involve
opment and
committed
nagement of
ollowing que
d when plan
new staff me
PrescrElect
No
Yes
No
No
No
No
No
No
No
skills and kno
es industria
career plan
and motiva
a small bus
estions fully.
ning to recru
ember and th
ribedive
PosElec
o Y
s N
o Y
o Y
o N
o N
o Y
o Y
o Y
owledge req
al relations,
nning to enh
ated team in
siness.
uit staff?
he induction
19
ssiblective
Yes
No
Yes
Yes
No
No
Yes
Yes
Yes
quired
staff
hance
n the
and
90
188
Question
Critical athis unitTo gain R
following
E
n 46c:
aspects for tRPL for this
g.
Evidence of
managing
developm
developin
knowledg
Explain ho
operations
performan
assessmen
unit, you wil
the followin
g a small tea
ment
ng and maint
ge of relevan
ow you have
s. Outline ho
nce outcome
nt and evide
ll need to sh
ng is essen
am including
taining team
nt legislative
e managed s
ow you have
es. How have
ence requir
how evidence
ntial:
g staff select
m performanc
requirement
staffing to en
managed y
e you handle
red to demo
e that you ha
tion, staff rec
ce to enhanc
ts affecting b
nsure consis
your team to
ed poor perf
onstrate com
ave and can
cords, induc
ce business
business op
stent busines
maximise
formance?
mpetency in
n do the
ction, training
operations
peration.
19
ss
n
g and
91
189
Unit 47:
TRAININhttp://tra
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
operation
licensing
endorsem
QuestionIf you are
Question
Question
BSBSMB40
NG URL: aining.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to examine
ns, and to
, legislative
ment.
ns:e competent
n 47a:
n 47b:
08B - Manag
u/Training/D
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
the impact
develop a
, regulatory
t in this unit,
What ar
obligations
What stra
balance an
ge persona
Details/BSB
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
that person
nd impleme
or certifica
you could a
re the i
s/commitme
tegies do yo
nd are able t
l, family, cu
BSMB408B
Management
stration
ement
nance)
on
the perform
al, family an
ent strategie
ation require
answer the fo
implications
nts on the b
ou have in
to meet thei
ultural and b
CORE
No
t No
No
No
No
No
No
No
No
ance outco
nd cultural o
es to impro
ements apply
ollowing que
of fam
business?
place to en
r obligations
business ob
PrescrElect
No
Yes
No
No
No
No
No
No
No
omes, skills
obligations h
ove busine
y to this un
estions fully.
mily, comm
nsure worke
s/commitmen
bligations
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
have on bus
ss success
nit at the tim
munity, cu
rs have wo
nts?
19
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
iness
s. No
me of
ultural
rk/life
92
190
Question
Critical athis unitTo gain R
following
E
n 47c:
aspects for tRPL for this
g.
Evidence of
completen
cultural an
clarificatio
strategies
plans and
have on t
knowledg
How do yo
outside ob
assessmen
unit, you wil
the followin
ness in term
nd communi
on of a cult
s for maintai
d strategies
he business
ge of charact
ou manage
bligations/co
nt and evide
ll need to sh
ng is essen
ms of scope
ity obligation
urally appro
ning this eth
to address
s
teristics of sm
a negative
mmitments?
ence requir
how evidence
ntial:
and detail o
ns/commitme
opriate work
hic
the negativ
mall busines
impact on t
?
red to demo
e that you ha
of analysis
ents on self,
k ethic and t
ve impact o
ss and its en
the business
onstrate com
ave and can
of the implic
, staff and th
the workabi
bligations/co
nvironment.
s due to wo
mpetency in
n do the
cations of fa
he business
ility of plans
ommitments
19
orkers
n
amily,
s and
may
93
191
Unit 48: stakeho
TRAININ
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto establ
responsi
requirem
QuestionIf you are
Question
Question
BSBSMB40lders
NG URL: htt
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
lish and de
bilities in th
ments apply t
ns:e competent
n 48a:
n 48b:
09A - Build
tp://training.
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
velop relatio
he small b
o this unit at
t in this unit,
How do
stakeholde
How doe
developme
and mainta
.gov.au/Tra
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
onships with
business. No
t the time of
you could a
you make
ers is approp
es the stru
ent of key st
ain relations
ining/Detail
Management
stration
ement
nance)
on
erformance o
h small bus
o licensing,
endorseme
answer the fo
sure that
priate for yo
ucture of
takeholder re
ships with s
ls/BSBSMB
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
siness key s
, legislative
ent.
ollowing que
the relation
ur small bus
your organ
elationships
small busin
B409A
PrescrElect
No
Yes
No
No
No
No
No
No
No
skills and kno
stakeholders
, regulatory
estions fully.
nships you
siness?
nisation co
?
ess
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
s, and roles
y or certific
have with
ontribute to
19
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
s and
cation
h key
the
94
192
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
ways of w
responsib
developm
business
process fo
knowledg
assessmen
unit, you wil
the followin
working and
bilities, codes
ment and com
personnel to
or reviewing
ge of organis
nt and evide
ll need to sh
ng is essen
communica
s of practice
mmunication
o key stakeh
g relationship
sational struc
ence requir
how evidence
ntial:
ating with ke
e and cultura
n of roles, re
holders
ps with key s
ctures and th
red to demo
e that you ha
ey stakehold
al protocols f
esponsibilitie
stakeholders
heir legal im
onstrate com
ave and can
ders based
for the busin
es, duties an
s
plications.
mpetency in
n do the
on the roles
ness
nd tasks of
19
n
s and
small
95
193
Unit 49:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desa compu
QuestionIf you are
Question
Question
To gain R
following
FNSACCT4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
terised acco
ns:e competent
n 49a:
n 49b:
RPL for this
.
406B - Set u
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit cove
ounting syste
t in this unit,
Describe
have set u
Explain a
computeriz
unit, you wil
up and oper
etails/FNSAC
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
ers the com
em.
you could a
some of th
up and opera
system that
zed account
ll need to sh
rate a comp
CCT406B
Management
stration
ement
nance)
on
petency to e
answer the fo
e computer
ated.
you develop
ting system
ow evidence
puterised ac
CORE
No
t No
No
No
No
No
No
No
No
establish and
ollowing que
rised accou
ped and/or u
e that you ha
ccounting s
PrescrElect
No
Yes
No
No
No
No
No
No
No
d operate un
estions fully.
nting system
used to set u
ave and can
system
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
nder superv
ms that you
up and oper
n do the
19
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
vision,
u are
rate a
96
194
Evidenc
e required f
Competen
consisten
the work e
for demons
nce in this u
ncy of perform
environment
stration of c
nit must be
mance over
t.
consistent p
assessed ov
the Range S
performance
ver a period
Statement a
e:
of time in o
and contexts
rder to ensu
applicable t
19
ure
to
97
195
Unit 50:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Deswritten o
requirem
and subm
overlap w
complyin
informati
Governm
PSPGOV
PSPGOV
QuestionIf you are
PSPGOV40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
or oral quo
ments, estab
mitting quot
with other g
ng with leg
on, using r
ment Compe
V603B Deve
V407A Prepa
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07B - Provid
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unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
otations to
lishing costs
ations and
eneralist or
gislation, a
resources, e
etency Field
elop a tende
are a quotat
t in this unit,
de a quotati
etails/PSPGO
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers the cond
provide go
s and availa
taking follow
specialist p
applying go
etc. This is
dealing wi
er submissio
tion.
you could a
ion
OV407B
Management
stration
ement
nance)
on
duct of a cos
ods or ser
ability of res
w-up action.
ublic sector
overnment
one of 2
th quoting/t
on response
answer the fo
CORE
No
t No
No
No
No
No
No
No
No
st-benefit an
rvices to ot
sources, pre
. In practice
r work activit
processes,
unit of com
tendering fo
e This unit re
ollowing que
PrescrElect
No
Yes
No
No
No
No
No
No
No
nalysis and t
thers. It in
eparing estim
e, providing
ties such as
gathering
mpetency in
or work. The
eplaces and
estions fully.
ribedive
PosElec
o Y
s N
o N
o Y
o Y
o N
o Y
o Y
o Y
he preparati
cludes clar
mates, prep
a quotation
s acting ethi
and anal
the Workin
e related un
d is equivale
19
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ion of
rifying
paring
may
ically,
ysing
ng in
nit is:
ent to
98
196
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compete
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PSPGOV404
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cuments
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when prepa
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w of evidenon to integra
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unit, you wil
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at confirms:
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nts of this un
oyability Ski
d and subm
ll need to sh
mentstration of the
f this unit
nit
ills as they re
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ow evidence
e elements a
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nge of (3 or m
e that you ha
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mance criteri
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ia,
time)
00
198
Unit 51:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
reports. N
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QuestionIf you are
Question
Question
BSBFIA401
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to record g
No licensing
ndorsement
ns:e competent
n 51a:
n 51b:
1A - Prepare
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unit can be
Qualificatio
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e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
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general jour
g, legislative
t.
t in this unit,
What typ
processed
Briefly out
statement
e financial r
etails/BSBFIA
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
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ent
describes t
nal adjustm
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you could a
es of peri
d. Explain w
tline the ste
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reports
A401A
Management
stration
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nance)
on
the perform
ent entries
or certificati
answer the fo
od end ad
why each of t
eps you hav
e Sheet.
CORE
No
t No
No
No
No
No
No
No
No
ance outco
and to prep
ion requirem
ollowing que
djustments
these is nece
ve taken to
PrescrElect
No
No
Yes
No
No
No
No
No
No
omes, skills
pare end of
ments apply
estions fully.
have you
essary.
produce a)
ribedive
PosElec
o Y
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
f period fina
to this unit a
calculated
) Profit and
20
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
ancial
at the
and
Loss
01
199
Question
Question
Critical athis unitTo gain R
following
E
n 51c:
n 51d:
aspects for tRPL for this
g.
Evidence of
preparing
applying t
applying d
How did y
Balance S
In making
what typ
recommen
assessmen
unit, you wil
the followin
g financial re
the Australia
double-entry
ou detect an
Sheet?
financial re
pes of ev
ndation?
nt and evide
ll need to sh
ng is essen
ports
an Accountin
y principles.
nd rectify err
ecommendat
idence hav
ence requir
how evidence
ntial:
ng and Audit
rors arising
tions, what
ve you s
red to demo
e that you ha
ting Standar
during the p
issues have
supplied to
onstrate com
ave and can
rds
preparation o
e you raised
o support
mpetency in
n do the
20
of the
d and
your
n
02
200
Unit 52:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto take a
dictation
licensing
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QuestionIf you are
Question
BSBADM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
accurate sho
and multip
, legislative
ment.
ns:e competent
n 52a:
01B - Produ
/Training/De
unit can be
Qualificatio
e IV in Busin
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e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
orthand note
ple speakers
, regulatory
t in this unit,
Describe a
How did y
on the not
uce complex
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
es at 80 wo
s, and to p
or certifica
you could a
a complex d
you prepare
es? What d
x texts from
DM401B
Management
stration
ement
nance)
on
erformance o
rds per min
produce com
ation require
answer the fo
document yo
to take note
did you do to
m shorthand
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
nute from a
mplex texts
ements apply
ollowing que
ou have prod
es/dictation?
o ensure acc
d notes
PrescrElect
No
No
Yes
No
No
No
No
No
No
skills and kno
variety of so
from short
y to this un
estions fully.
duced from
What chec
curacy?
ribedive
PosElec
o Y
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ources, inclu
thand notes
nit at the tim
shorthand n
cks did you m
20
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
uding
s. No
me of
notes.
make
03
201
Question
Question
Question
Question
Critical athis unitTo gain R
following
E
n 52b:
n 52c:
n 52d:
n 52e:
aspects for tRPL for this
g.
Evidence of
accurately
98% accu
producing
How have
terms with
understan
In produci
you have
using com
After notes
produce a
How have
task requir
assessmen
unit, you wil
the followin
y transcribin
uracy in line
g complex te
e you handle
h which you
d?
ng complex
used and w
mputers?
s are prepar
complex do
you ensure
rements?
nt and evide
ll need to sh
ng is essen
ng shorthand
with AS 290
exts which ac
ed a situatio
are not fam
documents,
what ergono
red, discuss
ocument.
ed completed
ence requir
how evidence
ntial:
d notes from
07:2001 Sho
ccurately ref
on where the
miliar or whe
, describe th
omic practic
the steps y
d documents
red to demo
e that you ha
m dictation a
orthand spee
flect the dict
e author dict
ere the autho
he main func
ces have yo
you have tak
s meet quali
onstrate com
ave and can
at 80 words
ed tests
tation source
tates names
or was diffic
ctions of soft
ou applied w
ken to design
ity standards
mpetency in
n do the
s per minute
e.
20
s and
cult to
tware
when
n and
s and
n
e and
04
202
Unit 53:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto organi
booking
arrangem
at the tim
QuestionIf you are
Question
Question
BSBADM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ise domestic
travel and a
ments. No lic
me of endors
ns:e competent
n 53a:
n 53b:
06B - Organ
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
c and overse
accommoda
censing, legi
sement.
t in this unit,
Drawing fr
business t
What infor
checked w
nise busine
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
eas busines
tion, prepar
islative, regu
you could a
rom your ex
travel in you
rmation was
when overse
ss travel
DM406B
Management
stration
ement
nance)
on
erformance o
s travel, inc
ing travel re
ulatory or ce
answer the fo
xperiences,
r work role?
included on
as travel wa
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
cluding deve
elated docum
ertification re
ollowing que
what steps
n the itinerar
as arranged?
PrescrElect
No
No
Yes
No
No
No
No
No
No
skills and kno
loping assoc
mentation a
equirements
estions fully.
have you ta
ry and what
?
ribedive
PosElec
o Y
o N
s
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ciated itinera
nd making t
apply to this
aken to orga
documents
20
ssiblective
Yes
No
Yes
Yes
No
Yes
Yes
Yes
quired
aries,
travel
s unit
anise
were
05
203
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
organising
itineraries
efficiently
traveller a
assessmen
unit, you wil
the followin
g business-
s and travel-
y booking an
and organisa
nt and evide
ll need to sh
ng is essen
related trav
related docu
nd organising
ation needs.
ence requir
how evidence
ntial:
el for other
uments
g travel with
red to demo
e that you ha
rs, including
hin budgets a
onstrate com
ave and can
scheduling
and time co
mpetency in
n do the
g and develo
nstraints to
20
n
oping
meet
06
204
Unit 54:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto transc
produce
legislativ
QuestionIf you are
Question
Question
BSBADM41
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
cribe court,
complex a
e, regulatory
ns:e competent
n 54a:
n 54b:
11A - Produ
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
parliamenta
and accurat
y or certifica
t in this unit,
Describe s
transcribe
Explain ho
uce complex
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ary, police t
e transcript
tion requirem
you could a
some of the
text from au
ow you go ab
x texts from
DM411A
Management
stration
ement
nance)
on
erformance o
telephone s
tions within
ments apply
answer the fo
equipment a
udio.
bout ensurin
m audio tran
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
scripts, or m
specified
y to this unit
ollowing que
and resource
ng accuracy
nscription
PrescrElect
No
No
Yes
No
No
No
No
No
No
skills and kno
medical proc
time frame
at the time o
estions fully.
es that you
within the tr
ribedive
PosElec
o Y
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ceedings an
s. No licen
of endorsem
have used to
ranscriptions
20
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
nd to
nsing,
ment.
o
s.
07
205
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
transcribin
producing
knowledg
assessmen
unit, you wil
the followin
ng speed an
g text that m
ge of relevan
nt and evide
ll need to sh
ng is essen
nd accuracy
eets identifie
nt legislation,
ence requir
how evidence
ntial:
ed purpose a
, standards a
red to demo
e that you ha
and requirem
and codes.
onstrate com
ave and can
ments
mpetency in
n do the
20
n
08
206
Unit 55:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
acquisitio
the organ
apply to t
QuestionIf you are
Question
Question
BSBINM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to implem
on, initial an
nisation's eff
this unit at th
ns:e competent
n 55a:
n 55b:
1A - Implem
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
ment the w
nalysis and u
fectiveness.
he time of en
t in this unit,
How have
acquired t
What expe
systems in
ment workp
etails/BSBIN
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
workplace in
use of appro
No licensing
ndorsement
you could a
e you determ
his informati
erience hav
ncluding tech
lace inform
NM401A
Management
stration
ement
nance)
on
the perform
nformation s
opriate infor
g, legislative
.
answer the fo
mined the in
ion?
ve you had
hnology bas
mation syste
CORE
No
t No
No
No
No
No
No
No
No
ance outco
system. It
rmation, whic
e, regulatory
ollowing que
nformation n
in implemen
sed systems?
em
PrescrElect
No
No
Yes
Yes
No
No
No
No
No
omes, skills
involves th
ch plays a s
y or certificat
estions fully.
needs for yo
nting busine
?
ribedive
PosElec
o Y
o N
s N
s N
o Y
o N
o Y
o Y
o Y
and knowl
he identifica
significant p
tion requirem
our business
ess manage
20
ssiblective
Yes
No
No
No
Yes
No
Yes
Yes
Yes
ledge
ation,
art in
ments
s and
ement
09
207
Question
Critical athis unitTo gain R
following
E
n 55c:
aspects for tRPL for this
g.
Evidence of
analysis o
work toge
knowledg
workplace
ability to
required i
How do y
area of bu
assessmen
unit, you wil
the followin
of the inform
ether
ge of the rang
e
recognise
n the future.
ou ensure t
siness oper
nt and evide
ll need to sh
ng is essen
mation that is
ge of inform
what inform
.
the success
ations?
ence requir
how evidence
ntial:
s required fo
ation system
mation syste
of business
red to demo
e that you ha
or the effect
ms that are,
em changes
s plans and
onstrate com
ave and can
tive function
or should be
s and impro
budgets in
mpetency in
n do the
ing of the te
e, available i
ovements w
2
your
n
eam's
in the
will be
10
208
Unit 56:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desperform
measure
legislativ
QuestionIf you are
Question
QuestionQuestion
BSBADM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
the activiti
ment, monit
e, regulatory
ns:e competent
n 56a:
n 56b: n 56c:
07B - Admin
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit des
es associat
toring, repo
y or certifica
t in this unit,
Discuss an
formulated
In adminis
What infor
how was it
nister proje
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes perfo
ted with th
rting, and w
tion requirem
you could a
n example o
d your projec
stering a proj
rmation have
t used to pla
ects
DM407B
Management
stration
ement
nance)
on
rmance outc
he administr
winding up t
ments apply
answer the fo
of a project y
ct plan.
ject plan, ho
e you collect
an for future
CORE
No
t No
No
No
No
No
No
No
No
comes, skills
rative aspe
he project o
y to this unit
ollowing que
you have ma
ow have you
ted at the fin
projects?
PrescrElect
No
No
Yes
No
No
No
No
No
No
s and knowl
ects of a p
on completio
at the time o
estions fully.
anaged and
managed th
nal review of
ribedive
PosElec
o Y
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
ledge requir
project, suc
on. No licen
of endorsem
how you
he risks?
f a project an
2
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
red to
ch as
nsing,
ment.
nd
11
209
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
integrated
criteria
constructi
monitorin
assessmen
unit, you wil
the followin
d demonstra
ion of charts
g of timeline
nt and evide
ll need to sh
ng is essen
ation of all
s; use of proj
es, milestone
ence requir
how evidence
ntial:
elements
ject planning
es and budg
red to demo
e that you ha
of compete
g tools to as
ets.
onstrate com
ave and can
ency and th
ssist with pro
mpetency in
n do the
heir perform
oject monitor
2
n
mance
ring
12
210
Unit 57:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
others. It
system,
certificati
QuestionIf you are
Question
BSBMED40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to manage
t covers clar
and review
ion requirem
ns:e competent
n 57a:
01B - Manag
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
a patient r
ifying roles a
wing and im
ments apply t
t in this unit,
Describe a
significant
ge patient r
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
record syste
and respons
mproving the
to this unit a
you could a
a patient rec
period of tim
record keep
ED401B
Management
stration
ement
nance)
on
the perform
em within a
sibilities, man
e system. N
at the time of
answer the fo
cord keeping
me.
ping system
CORE
No
t No
No
No
No
No
No
No
No
ance outco
medical en
naging the o
No licensin
f endorseme
ollowing que
g system tha
m
PrescrElect
No
No
Yes
No
No
No
No
No
No
omes, skills
nvironment a
operation of
g, legislativ
ent.
estions fully.
at you have
ribedive
PosElec
o Y
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
and to supe
a patient rec
ve, regulato
managed o
2
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
ervise
cords
ry or
over a
13
211
Question
Question
Critical athis unitTo gain R
following
E
n 57b:
n 57c:
aspects for tRPL for this
g.
Evidence of
managing
document
demonstr
knowledg
Describe
how recor
how it mee
Explain ho
medical ac
assessmen
unit, you wil
the followin
g a patient re
ting how rec
rating how re
ge of relevan
a system th
rds are acce
ets legislativ
ow these rec
ctivities.
nt and evide
ll need to sh
ng is essen
ecord keepin
cords have b
ecords have
nt legislation
hat you hav
essed and a
ve requireme
cords have b
ence requir
how evidence
ntial:
ng system ov
been access
been provid
from all leve
ve develope
archived by
ents.
been used to
red to demo
e that you ha
ver a signific
sed and arch
ded to suppo
els of govern
ed and/or us
you and oth
o provide su
onstrate com
ave and can
cant period
hived by staf
ort relevant m
nment.
sed to docu
hers, and ex
upport to rele
mpetency in
n do the
ff or self
medical activ
2
ument
xplain
evant
n
vities
14
212
Unit 58:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto implem
emphasis
process,
improvem
at the tim
QuestionIf you are
QuestionQuestion
BSBMGT40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ment the or
s is on using
monitoring
ments. No lic
me of endors
ns:e competent
n 58a:n 58b:
03A - Implem
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
rganisation's
g systems an
g and revie
censing, leg
sement.
t in this unit,
How have
How have
service?
ment contin
etails/BSBMG
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
s continuous
nd strategies
ewing perfo
islative, regu
you could a
you contrib
e you ensur
nuous impr
GT403A
Management
stration
ement
nance)
on
erformance o
s improvem
s to actively
rmance, an
ulatory or ce
answer the fo
uted to cont
red system
rovement
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ment systems
encourage
nd identifyin
ertification re
ollowing que
tinuous impr
reviews are
PrescrElect
No
No
No
Yes
No
No
No
No
No
skills and kno
s and proce
the team to
ng opportun
equirements
estions fully.
rovement in
e used to im
ribedive
PosElec
o Y
o N
o N
s N
o Y
o N
o Y
o Y
o Y
owledge req
esses. Part
participate i
nities for fu
apply to this
your workpla
mprove cust
2
ssiblective
Yes
No
No
No
Yes
No
Yes
Yes
Yes
quired
icular
in the
urther
s unit
ace?
tomer
15
213
Question
Critical athis unitTo gain R
following
E
n 58c:
aspects for tRPL for this
g.
Evidence of
taking ac
procedure
supportin
to identify
knowledg
systems a
How have
their day-t
assessmen
unit, you wil
the followin
ctive steps
es to improv
g others to
y and report
ge of princip
and process
you ensure
o-day activit
nt and evide
ll need to sh
ng is essen
to implem
ve performan
implement t
opportunitie
ples and tec
ses.
ed all staff ar
ties?
ence requir
how evidence
ntial:
ment, monito
nce
he continuo
es for further
chniques as
re involved in
red to demo
e that you ha
or and adj
ous improvem
r improveme
ssociated w
n continuous
onstrate com
ave and can
just plans,
ment system
ent
with continuo
s improveme
mpetency in
n do the
processes
m/processes
ous improve
2
ent in
n
and
s, and
ement
16
214
Unit 59:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
in influen
routine m
No licens
endorsem
QuestionIf you are
QuestionQuestion
BSBMGT40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to work with
ncing others
methods and
sing, legislat
ment.
ns:e competent
n 59a:n 59b:
01A - Show
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
h teams and
s. At this lev
d procedures
tive, regulato
t in this unit,
How have
Describe a
making ha
leadership
etails/BSBMG
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
individuals,
vel, work w
s which req
ory or certifi
you could a
you gone a
at least two o
ave resulted
in the work
GT401A
Management
stration
ement
nance)
on
the perform
their standa
will normally
uire the exe
ication requi
answer the fo
bout demon
occasions w
in positive c
kplace
CORE
No
t No
No
Yes
No
No
No
No
No
ance outco
ard of condu
be carried
ercise of som
irements ap
ollowing que
nstrating lead
where your le
change withi
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
uct and the in
out within r
me discretio
pply to this u
estions fully.
dership in th
eadership an
in the workp
ribedive
PosElec
o Y
o N
o N
o N
o Y
o N
o Y
o Y
o Y
and knowl
nitiative they
routine and
on and judgm
unit at the tim
he workplace
nd/or decisio
place.
2
ssiblective
Yes
No
No
No
Yes
No
Yes
Yes
Yes
ledge
y take
non-
ment.
me of
e?
on
17
215
Question
Critical athis unitTo gain R
following
E
n 59c:
aspects for tRPL for this
g.
Evidence of
articulatio
instances
have led t
knowledg
Describe a
assessmen
unit, you wil
the followin
on of organis
s where lead
to positive c
ge of leaders
a range of le
nt and evide
ll need to sh
ng is essen
sational valu
ership and d
hanges in th
ship styles an
eadership sty
ence requir
how evidence
ntial:
es and expe
decision mak
he workplace
nd concepts
yles.
red to demo
e that you ha
ectations of b
king have be
e
s.
onstrate com
ave and can
behaviour
een demons
mpetency in
n do the
strated and w
2
n
which
18
216
Unit 60:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto imple
producin
providing
requirem
QuestionIf you are
Question
Question
BSBMGT4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ment the o
g short term
g reports on
ments apply t
ns:e competent
n 60a:
n60b:
402A - Imple
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
operational
m plans for
performance
o this unit at
t in this unit,
In your ex
operationa
Give exam
plans for a
ement opera
etails/BSBMG
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
plan by m
the departm
e as require
t the time of
you could a
xperience, w
al plan?
mples of ho
a business, d
ational plan
GT402A
Management
stration
ement
nance)
on
erformance o
monitoring a
ment/section
d. No licens
endorseme
answer the fo
what are the
ow you have
department o
n
CORE
No
t No
No
Yes
No
No
No
No
No
outcomes, s
nd adjustin
, planning a
sing, legislati
ent.
ollowing que
e important
e successfu
or section.
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
g operation
and acquirin
ive, regulato
estions fully.
factors in
ully impleme
ribedive
PosElec
o Y
o N
o N
o N
o Y
o N
o Y
o Y
o Y
owledge req
nal performa
ng resources
ory or certific
implementin
ented operat
2
ssiblective
Yes
No
No
No
Yes
No
Yes
Yes
Yes
quired
ance,
s and
cation
ng an
tional
19
217
Question
Question
Critical athis unitTo gain R
following
E
n60c:
n 60d
aspects for tRPL for this
g.
Evidence of
ability to
the depa
performan
knowledg
implemen
How have
resource
resources
: Outline
implement
assessmen
unit, you wil
the followin
monitor and
rtment or s
nce as requi
ge of prin
nting operatio
e you dete
requirement
?
the system
t the operati
nt and evide
ll need to sh
ng is essen
d adjust ope
section, plan
ired
ciples and
ons and pro
ermined the
ts for your
ms and pro
onal plan, a
ence requir
how evidence
ntial:
erational per
n and acqu
d technique
cedures.
e human re
r business
ocesses yo
nd to monito
red to demo
e that you ha
rformance, p
uire resourc
es associa
esource and
needs and
u have use
or operationa
onstrate com
ave and can
produce sho
es, and pro
ated with
d other phy
acquired t
ed to effec
al performan
mpetency in
n do the
ort-term plan
ovide report
monitoring
22
ysical
these
ctively
nce.
n
ns for
ts on
and
20
218
Unit 61:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
leading t
licensing
endorsem
QuestionIf you are
Question
Question
BSBWOR4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to promote
the work tea
, legislative
ment.
ns:e competent
n 61a:
n 61b:
02A - Prom
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
teamwork.
am, and pro
, regulatory
t in this unit,
Outline an
that promo
Describe
individual
mote team ef
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
It involves d
oactively wor
or certifica
you could a
n occasion w
oted teamwo
how you
goals.
ffectiveness
WOR402A
Management
stration
ement
nance)
on
the perform
developing t
rking with th
ation require
answer the fo
where you p
ork.
motivated o
s
CORE
No
t No
No
Yes
No
No
No
No
No
ance outco
team plans t
he managem
ements apply
ollowing que
planned an a
others to w
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
to meet exp
ment of the
y to this un
estions fully.
activity or se
work towar
ribedive
PosElec
o Y
o N
o N
o N
o Y
o N
o Y
o Y
o Y
and knowl
pected outco
organisation
nit at the tim
eries of acti
d common
22
ssiblective
Yes
No
No
No
Yes
No
Yes
Yes
Yes
ledge
omes,
n. No
me of
ivities
and
21
219
Question
Critical athis unitTo gain R
following
E
n 61c:
aspects for tRPL for this
g.
Evidence of
teamwork
that team
technique
issues
knowledg
Explain w
conflict an
assessmen
unit, you wil
the followin
k plan with d
goals can b
es in commu
ge of organis
ays that you
d resolved i
nt and evide
ll need to sh
ng is essen
details of ho
be met
unicating inf
sational goal
u have com
ssues.
ence requir
how evidence
ntial:
ow it was ge
formation, d
s, objectives
mmunicated
red to demo
e that you ha
enerated and
dealing with
s and plans.
information,
onstrate com
ave and can
d how it will
team confl
, dealt with
mpetency in
n do the
be monitore
ict and reso
22
team
n
ed so
olving
22
220
Unit 62:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
and ma
commun
requirem
QuestionIf you are
Question
BSBWOR4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to collect, a
aintain effec
ication and
ments apply t
ns:e competent
n 62a:
01A - Estab
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
nalyse and c
ctive workin
d represent
o this unit at
t in this unit,
Outline th
maintain
external to
ideas with
blish effectiv
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
communicat
ng relations
tation. No
t the time of
you could a
he strategie
the trust a
o your organ
colleagues?
ve workplac
WOR401A
Management
stration
ement
nance)
on
the perform
te informatio
ships and
licensing,
endorseme
answer the fo
s that you
and confide
nisation. How
?
ce relations
CORE
No
t No
No
No
No
No
No
No
No
ance outco
on and to us
networks,
legislative,
ent.
ollowing que
have used
nce of coll
w have you
ships
PrescrElect
No
No
No
Yes
No
No
No
No
No
omes, skills
se that inform
with partic
regulatory
estions fully.
d within yo
leagues, bo
shared info
ribedive
PosElec
o Y
o N
o N
s N
o Y
o N
o Y
o Y
o Y
and knowl
mation to dev
cular regar
or certific
our work ro
oth internal
ormation and
22
ssiblective
Yes
No
No
No
Yes
No
Yes
Yes
Yes
ledge
velop
rd to
cation
ole to
and
d key
23
221
Question
Question
Critical athis unitTo gain R
following
E
n 62b:
n 62c:
aspects for tRPL for this
g.
Evidence of
range of
range of s
range of
build trust
accessing
technique
knowledg
planned o
Discuss h
networks w
How have
workplace
conflict.
assessmen
unit, you wil
the followin
methods a
stakeholders
methods a
t and confide
g and analys
es for resolvi
ge of the the
outcomes.
ow you hav
within you w
e you dealt
e? Outline th
nt and evide
ll need to sh
ng is essen
nd techniqu
s
nd techniqu
ence in the t
sing informat
ing problems
eory associ
ve develope
work role.
with poor p
he specific p
ence requir
how evidence
ntial:
ues for com
ues for deve
team
tion to achie
s and conflic
ated with m
ed and main
performance
process that
red to demo
e that you ha
mmunicating
eloping pos
eve planned
cts and deal
managing wo
ntained inter
e and difficu
t you undert
onstrate com
ave and can
information
itive work r
outcomes
ing with poo
ork relations
rnal and ext
ulties within
take to deal
mpetency in
n do the
and ideas
relationships
or performan
ships to ac
22
ternal
your
l with
n
to a
s that
nce
hieve
24
222
Unit 63:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
performa
own care
certificati
QuestionIf you are
Question
BSBWOR4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to plan on
ance and dev
eer planning
ion requirem
ns:e competent
n 63a:
04B - Devel
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
ne's own w
velopment. I
g and profe
ments apply t
t in this unit,
Discuss a
factor bey
work activ
lop work pr
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
work schedu
It also addre
essional dev
to this unit a
you could a
an example
yond your co
ity. How did
riorities
WOR404B
Management
stration
ement
nance)
on
the perform
les, to mon
esses the req
velopment.
at the time of
answer the fo
of how you
ontrol confli
d you replan
CORE
No
t No
No
No
No
No
No
No
No
mance outco
nitor and to
quirement to
No licensin
f endorseme
ollowing que
u have adap
icted with th
your sched
PrescrElect
No
No
No
Yes
No
No
No
No
No
omes, skills
o obtain fee
o take respo
ng, legislativ
ent.
estions fully.
pted your wo
he completio
ule?
ribedive
PosElec
o Y
o N
o N
s N
o Y
o N
o Y
o Y
o Y
and knowl
edback on
onsibility for
ve, regulato
ork plan wh
on of a pers
22
ssiblective
Yes
No
No
No
Yes
No
Yes
Yes
Yes
ledge
work
one's
ory or
hen a
sonal
25
223
Question
Question
Critical athis unitTo gain R
following
E
n 63b:
n 63c:
aspects for tRPL for this
g.
Evidence of
preparing
schedulin
seeking a
reviewing
accessing
using bus
What have
your organ
How are
measures
needs?
assessmen
unit, you wil
the followin
g and commu
ng work obje
and acting on
g own work p
g learning op
siness techn
e you done
nisation’s sta
developmen
have you ta
nt and evide
ll need to sh
ng is essen
unicating ow
ctives and ta
n feedback f
performance
pportunities
ology to mo
to ensure y
andards for q
nt needs id
aken to upda
ence requir
how evidence
ntial:
wn work plan
asks to supp
from clients
e against ach
to extend ow
nitor self dev
your person
quality and c
entified in y
ate your com
red to demo
e that you ha
n
port the achi
and colleagu
hievements t
wn personal
velopment.
nal work per
customer se
your organi
mpetency ba
onstrate com
ave and can
evement of
ues
through self
work compe
rformance m
ervice?
sation and
ased on iden
mpetency in
n do the
goals
f-assessmen
etencies
22
meets
what
ntified
n
nt
26
224
Unit 64: the micr
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto outline
and to so
these req
business
QuestionIf you are
Question
Question
BSBSMB30ro business
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
e the regulat
ource advice
quirements a
s.
ns:e competent
n 64a:
n 64b:
05A - Comps
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
tory, taxatio
e and speci
and needs. S
t in this unit,
Outline the
a business
List source
ply with regu
etails/BSBSM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
n and insura
alist service
Specific lega
you could a
e steps you
s.
es of informa
ulatory, tax
MB305A
Management
stration
ement
nance)
on
erformance o
ance compli
es to assist b
al requireme
answer the fo
took to iden
ation and ad
xation and in
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
iance requir
business ow
ents apply to
ollowing que
tify the risk m
dvice that yo
nsurance re
PrescrElect
No
No
No
No
Yes
No
No
No
No
skills and kno
rements of a
wners/manag
o the manag
estions fully.
minimization
ou used.
equirements
ribedive
PosElec
o Y
o N
o N
o Y
s N
o N
o Y
o Y
o Y
owledge req
a micro busi
gers in satis
ement of a m
n requiremen
22
s for
ssiblective
Yes
No
No
Yes
No
No
Yes
Yes
Yes
quired
ness;
sfying
micro
nts of
27
225
Question
Question
Critical athis unitTo gain R
following
E
n 64c:
n 64d:
aspects for tRPL for this
g.
Evidence of
identificat
minimisat
identificat
for the bu
developm
assistanc
knowledg
Describe s
reviewed t
What are
operation.
assessmen
unit, you wil
the followin
tion of regula
tion needs o
tion of sourc
usiness
ment and rev
ce from advis
ge of legislat
some proce
to maintain c
some of th
nt and evide
ll need to sh
ng is essen
atory, taxatio
of the busine
ces of advic
view of proc
sers)
ive requirem
dures that y
compliance a
he legislative
ence requir
how evidence
ntial:
on and insu
ss
ce on compl
cedures for
ments affectin
you have de
and minimiz
e requireme
red to demo
e that you ha
rance comp
liance and r
compliance
ng business
eveloped an
ze risk.
ents that affe
onstrate com
ave and can
pliance requi
risk minimisa
e and risk m
s operation.
d/or used a
ect the bus
mpetency in
n do the
rements and
ation proced
minimisation
22
and/or
iness
n
d risk
dures
(with
28
226
Unit 65:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
functiona
human r
functiona
unit at th
QuestionIf you are
Question
BSBHRM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to underta
al areas. Th
resources an
al areas. No
e time of en
ns:e competent
n 65a:
01A - Revie
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
ake researc
his is a foun
nd provides
o licensing, l
dorsement.
t in this unit,
What are
practitione
w human re
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
h that supp
ndation unit
s a sound b
egislative, r
you could a
e your role
er in your org
esources fu
RM401A
Management
stration
ement
nance)
on
the perform
ports work
for any pe
basis for wo
regulatory or
answer the fo
es and res
ganisation?
unctions
CORE
No
t No
No
No
No
No
No
No
No
mance outco
across a
erson wishin
orking acros
r certificatio
ollowing que
sponsibilities
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
range of h
ng to pursue
ss various h
n requireme
estions fully.
s as a hu
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
uman resou
e competen
human resou
ents apply to
uman resou
22
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
urces
ncy in
urces
o this
urces
29
227
Question
Question
Critical athis unitTo gain R
following
Evide
n 65b:
n 65c:
aspects for tRPL for this
g.
ence of the
research
understan
knowledg
What are
your organ
What is
recommen
assessmen
unit, you wil
following i
report wh
nding of the
ge of legal an
the procedu
nisation?
your role
ndations to p
nt and evide
ll need to sh
s essential:
hich review
requirement
nd complianc
ures for rev
e in the
policy?
ence requir
how evidence
:
ws human
t for good po
ce requirem
viewing hum
developmen
red to demo
e that you ha
resources
olicy and eth
ents for wor
man resource
nt and do
onstrate com
ave and can
functions
hical approac
rking in hum
es policies w
ocumentatio
mpetency in
n do the
and evide
ches
an resource
23
within
n of
n
ences
es.
30
228
Unit 66:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto execu
certificati
QuestionIf you are
Question
QuestionQuestion
BSBHRM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
te tasks ass
ion requirem
ns:e competent
n 66a:
n 66b: n 66c:
02A - Recru
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
sociated wit
ments apply t
t in this unit,
How do y
event?
What are i
Describe t
selecting a
uit, select an
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
th the recrui
to this unit a
you could a
you establis
important co
the process
applicants.
nd induct st
RM402A
Management
stration
ement
nance)
on
erformance o
itment cycle
at the time of
answer the fo
h and main
onsiderations
you follow
taff
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
e. No licensi
f endorseme
ollowing que
ntain person
s when deve
to recruit st
PrescrElect
No
No
No
No
No
No
No
No
Yes
skills and kno
ing, legislati
ent.
estions fully.
nnel needs
eloping job s
taff, includin
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
s N
owledge req
ve, regulato
in relation t
specification
ng assessing
23
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
No
quired
ory or
to an
s?
g and
31
229
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
demonstr
interviewi
opportuni
knowledg
assessmen
unit, you wil
the followin
rated ability t
ng and othe
ty and anti-d
ge of the hum
nt and evide
ll need to sh
ng is essen
to work with
er selection
discriminatio
man resource
ence requir
how evidence
ntial:
job descript
techniques
on requireme
e life cycle.
red to demo
e that you ha
tions to sour
s that demon
ents
onstrate com
ave and can
rce and sele
nstrate awa
mpetency in
n do the
ect suitable s
areness off e
23
n
staff
equal
32
230
Unit 67:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto assist
employee
responsi
people p
this unit a
QuestionIf you are
Question
BSBHRM40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
in the effec
e performan
bilities of p
performance
at the time o
ns:e competent
n 67a:
03A- Suppo
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
tive impleme
nce. Please
performance
. No licensin
of endorsem
t in this unit,
Describe a
explain its
ort performa
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
entation of a
e note that
manageme
ng, legislativ
ent.
you could a
a performan
strengths a
ance manag
RM403A
Management
stration
ement
nance)
on
erformance o
a performan
this unit do
ent; this is
ve, regulato
answer the fo
ce managem
nd weaknes
gement pro
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ce managem
oes not add
addressed
ry or certific
ollowing que
ment system
sses.
cess
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
ment system
dress the li
in BSBMG
cation requir
estions fully.
m that you h
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
m and to fac
ne manage
GT502B Ma
rements app
ave used, a
23
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
cilitate
ement
anage
ply to
nd
33
231
Question
Critical athis unitTo gain R
following
E
n 67b:
aspects for tRPL for this
g.
Evidence of
analysis o
developm
the perfor
knowledg
Outline the
managem
assessmen
unit, you wil
the followin
of a performa
ment of meth
rmance man
ge of perform
e process th
ent system.
nt and evide
ll need to sh
ng is essen
ance manag
hods and tec
nagement sy
mance mana
hat you follow
ence requir
how evidence
ntial:
gement syste
chniques to
ystem
gement.
wed to imple
red to demo
e that you ha
em and its s
support the
ement a perf
onstrate com
ave and can
strengths and
e effective im
formance
mpetency in
n do the
d weakness
mplementati
23
n
es
on of
34
232
Unit 68:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto work w
certificati
QuestionIf you are
Question
Question
BSBWRK4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
with industri
ion requirem
ns:e competent
n 68a:
n 68b:
10A - Imple
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
al relations
ments apply t
t in this unit,
Describe
awards an
matters.
Explain th
national st
ement indus
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
policies and
to this unit a
you could a
some occas
nd agreemen
he purpose o
tandards affe
strial relatio
WRK410A
Management
stration
ement
nance)
on
erformance o
d procedures
at the time of
answer the fo
sions where
nts to provid
of some rele
ecting your i
ons procedu
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
s. No licens
f endorseme
ollowing que
you have w
e written an
evant legislat
industry.
ures
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
ing, legislati
ent.
estions fully.
worked with le
d verbal adv
tion, codes o
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
ive, regulato
egislation,
vice in indus
of practice a
23
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
ory or
strial
and
35
233
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
demonstr
provide w
knowledg
assessmen
unit, you wil
the followin
rated experi
written and ve
ge of relevan
nt and evide
ll need to sh
ng is essen
ence in wo
erbal advice
nt legislation,
ence requir
how evidence
ntial:
orking with
e in industria
, codes of pr
red to demo
e that you ha
legislation,
l matters
ractice and n
onstrate com
ave and can
awards and
national stan
mpetency in
n do the
d agreemen
ndards.
23
n
nts to
36
234
Unit 69:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desthe main
regulator
QuestionIf you are
Questio
Questio
BSBRKG40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
ntenance an
ry or certifica
ns:e competent
on 69a:
on 69b:
04A - Monit
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit cove
nd monitori
ation require
t in this unit,
Describe a
business o
Outline a p
records as
how you m
or and main
etails/BSBRK
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
ers the ident
ng of elect
ements apply
you could a
an occasion
or records sy
process that
s they are cr
monitored thi
ntain record
KG404A
Management
stration
ement
nance)
on
tification and
tronic busin
y to this unit
answer the fo
where you h
ystem.
t you have d
reated, upda
is process it
ds in an onl
CORE
No
t No
No
No
No
No
No
No
No
d assessme
ness records
at the time o
ollowing que
have monito
developed an
ated, migrate
tself.
line environ
PrescrElect
No
No
No
No
No
No
No
No
No
nt of records
s. No licen
of endorsem
estions fully.
ored usage o
nd/or used to
ed and dispo
nment
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
s for storage
nsing, legisla
ment.
of an online
o manage
osed of, and
23
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
e and
ative,
also
37
235
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
monitorin
monitorin
managing
assessmen
unit, you wil
the followin
g usage of o
g application
g records as
nt and evide
ll need to sh
ng is essen
online busine
n of system
they are cre
ence requir
how evidence
ntial:
ess or record
procedures
eated, updat
red to demo
e that you ha
ds system
ted, migrate
onstrate com
ave and can
d and dispo
mpetency in
n do the
sed of.
23
n
38
236
Unit 70: expand c
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
enterpris
requirem
QuestionIf you are
Question
Question
BSBEMS40client base
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op and imple
ses seeking
ments apply t
ns:e competent
n 70a:
n 70b:
01B - Develo
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ement prosp
to employ
o this unit at
t in this unit,
Describe
based on a
Explain th
and mainta
op and imp
etails/BSBEM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
pecting strat
individuals.
t the time of
you could a
some of th
an organizat
he communi
ain relations
lement bus
MS401B
Management
stration
ement
nance)
on
erformance o
tegies to exp
No licensin
endorseme
answer the fo
e strategies
tion.
cation and
ships with cli
siness deve
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
pand the cli
ng, legislativ
ent.
ollowing que
s you have
other skills
ients.
elopment st
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
ent base of
ve, regulator
estions fully.
used to e
you have u
rategies to
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
f organisatio
ry or certific
xpand the
used to esta
23
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
ons or
cation
client
ablish
39
237
Question
Critical athis unitTo gain R
following
E
n 70c:
aspects for tRPL for this
g.
Evidence of
strategies
establishm
expansion
knowledg
Outline pr
base using
assessmen
unit, you wil
the followin
s developed
ment and ma
n of client ba
ge of relevan
rocesses tha
g client netw
nt and evide
ll need to sh
ng is essen
for gaining n
aintenance o
ase using cli
nt legislation.
at you have
work/s.
ence requir
how evidence
ntial:
new clients
of relationsh
ent network
.
developed
red to demo
e that you ha
hips with clie
k/s
and/or used
onstrate com
ave and can
ents
d to expand
mpetency in
n do the
24
client
n
40
238
Unit 71: candidat
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
available
unit at th
QuestionIf you are
Question
Question
BSBEMS40tes
NG URL:ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op and imp
e positions. N
e time of en
ns:e competent
n 71a:
n 71b:
02B - Develo
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
lement strat
No licensing
dorsement.
t in this unit,
Outline pro
candidates
Describe t
interviewin
op and imp
etails/BSBEM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
tegies to so
, legislative,
you could a
ocesses tha
s.
the legislatio
ng and placin
lement stra
MS402B
Management
stration
ement
nance)
on
erformance o
ource candid
regulatory o
answer the fo
t you have d
on affecting y
ng candidate
ategies to so
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
dates and to
or certificatio
ollowing que
developed a
your work in
es.
ource and a
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
o assess th
on requirem
estions fully.
nd/or used t
n sourcing, s
assess
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
heir suitabilit
ents apply to
to source
creening,
24
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
ty for
o this
41
239
Question
Critical athis unitTo gain R
following
E
n 71c:
aspects for tRPL for this
g.
Evidence of
developm
applicatio
assessme
placemen
outcome
notices to
knowledg
Explain ho
assessmen
unit, you wil
the followin
ment of strate
on of screeni
ent of a cand
nt of a candid
o unsuccessf
ge of relevan
ow you have
nt and evide
ll need to sh
ng is essen
egies develo
ng and inter
didate's skill
date in empl
ful candidate
nt legislation.
e dealt with a
ence requir
how evidence
ntial:
oped for sour
rviewing can
s
loyment with
es
.
an unsucces
red to demo
e that you ha
rcing candid
ndidates for a
h a client in a
ssful candida
onstrate com
ave and can
dates
a position
a position w
ate.
mpetency in
n do the
ith a client
24
n
42
240
Unit 72: candidat
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto provid
candidate
apply to t
QuestionIf you are
Question
Question
BSBEMS40tes
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
de employme
es by the or
this unit at th
ns:e competent
n 72a:
n 72b:
03B - Develo
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unit can be
Qualificatio
e IV in Busin
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e IV in Frontl
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e IV in Busin
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his unit desc
ent services
rganisation.
he time of en
t in this unit,
Outline p
candidates
What advi
continued
op and prov
etails/BSBEM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
s to candida
No licensing
ndorsement
you could a
rocesses th
s.
ce and supp
placement?
vide employ
MS403B
Management
stration
ement
nance)
on
erformance o
tes that ass
g, legislative
.
answer the fo
hat you ha
port have yo
?
yment man
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
sist in the re
e, regulatory
ollowing que
ave develop
ou provided t
agement se
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
etention and
or certificat
estions fully.
ped and/or
to candidate
ervices to
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
d manageme
tion requirem
used to r
es to support
24
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
ent of
ments
retain
t their
43
241
Question
Question
Critical athis unitTo gain R
following
E
n 72c:
n 72d:
aspects for tRPL for this
g.
Evidence of
strategies
advice an
provision
employme
developm
knowledg
How do yo
promote th
Describe t
assessmen
unit, you wil
the followin
s developed
nd support to
of appropria
ent
ment and imp
ge of relevan
ou go about
heir chances
the legislatio
nt and evide
ll need to sh
ng is essen
to retain can
o candidates
ate training t
plementation
nt legislation.
t providing t
s of employm
on affecting y
ence requir
how evidence
ntial:
ndidates
s about empl
o candidate
n of strategie
.
the appropri
ment?
your work in
red to demo
e that you ha
loyment
s which prom
es to improve
iate training
n supporting
onstrate com
ave and can
motes their c
e services to
to candidat
candidates.
mpetency in
n do the
chances of
o candidates
24
tes to
n
s
44
242
Unit 73:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
No licens
endorsem
QuestionIf you are
Question
Question
BSBEMS40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op and imple
sing, legislat
ment.
ns:e competent
n 73a:
n 73b:
04B - Manag
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ement strate
tive, regulato
t in this unit,
What advi
you recom
Describe
specificatio
ge the recru
etails/BSBEM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
egies to sour
ory or certifi
you could a
ce do you p
mmend?
an occasio
ons and sele
uitment pro
MS404B
Management
stration
ement
nance)
on
erformance o
rce and ass
ication requi
answer the fo
provide to a c
on where y
ection plans
cess for cli
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ess candida
irements ap
ollowing que
client about
you have d
.
ient organis
PrescrElect
No
No
No
No
No
No
No
No
No
skills and kno
ates for plac
pply to this u
estions fully.
the recruitm
developed a
sations
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
owledge req
cement purpo
unit at the tim
ment strategy
and/or used
24
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
quired
oses.
me of
y that
d job
45
243
Question
Question
Critical athis unitTo gain R
following
E
n 73c:
n 73d:
aspects for tRPL for this
g.
Evidence of
advice pro
job specif
records o
records o
knowledg
Explain th
records of
Describe t
process.
assessmen
unit, you wil
the followin
ovided to cli
fications and
f assessmen
f recommen
ge of relevan
e importanc
f assessmen
the legislatio
nt and evide
ll need to sh
ng is essen
ents about r
d selection p
nt and selec
ndations for c
nt legislation.
ce of record
nt, selection
on affecting
ence requir
how evidence
ntial:
recruitment s
plandevelope
ction of cand
candidates b
.
keeping, a
and recomm
your work
red to demo
e that you ha
strategy to c
ed
idates for a
best suited t
nd outline h
mendations f
in managing
onstrate com
ave and can
client
specific pos
to the positio
how you ma
for candidate
g the recruit
mpetency in
n do the
sition
on
24
anage
es.
tment
n
46
244
Unit 74:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
objective
the proje
apply to t
QuestionIf you are
Questio
Questio
BSBPMG40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to contribut
es, deliverab
ect has com
this unit at th
ns:e competent
n 74a:
n 74b:
01A - Apply
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
te to the co
les, constra
mmenced. N
he time of en
t in this unit,
When you
identified a
What scop
y project sco
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
ntrol of a pr
ints, assump
o licensing,
ndorsement
you could a
u have work
and defined
pe planning
ope manag
MG401A
Management
stration
ement
nance)
on
the perform
roject's scop
ptions and o
legislative,
.
answer the fo
ed as part o
the scope o
models have
ement tech
CORE
No
t No
No
No
No
No
No
No
No
ance outco
pe by assist
outcomes; an
regulatory
ollowing que
of a project
of a new proj
e you used?
hniques
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
ting with the
nd by applyi
or certificati
estions fully.
team, expla
ject.
?
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
e identificati
ing controls
ion requirem
ain how the
24
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
on of
once
ments
team
47
245
Questio
Questio
Critical athis unitTo gain R
following
E
n 74c:
n 74d:
aspects for tRPL for this
g.
Evidence of
knowledg
participati
complex p
Discuss s
produced
How did yo
assessmen
unit, you wil
the followin
ge of project
ion in the de
projects.
some of the
as part of th
ou manage
nt and evide
ll need to sh
ng is essen
scope mana
efinition and
e documen
he scoping o
instances of
ence requir
how evidence
ntial:
agement me
managemen
nts you hav
f a project.
f “scope cree
red to demo
e that you ha
ethodologies
nt of scope i
ve used, or
ep”?
onstrate com
ave and can
s
in relation to
r referenced
mpetency in
n do the
o multiple
24
d, or
n
48
246
Unit 75:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
schedule
legislativ
QuestionIf you are
Questio
Questio
BSBPMG40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to assist wit
e and evalu
e, regulatory
ns:e competent
n 75a:
n 75b:
02A - Apply
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
th project sc
uation of tim
y or certifica
t in this unit,
When you
and mapp
What happ
you identif
y time mana
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
cheduling ac
me manage
tion requirem
you could a
worked as
ed project a
pened when
fy this and a
agement tec
MG402A
Management
stration
ement
nance)
on
the perform
ctivities, the a
ement effect
ments apply
answer the fo
part of a pro
ctivities?
n an activity’s
djust the tim
chniques
CORE
No
t No
No
No
No
No
No
No
No
ance outco
application a
tiveness for
y to this unit
ollowing que
oject team, e
s time alloca
meline?
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
and monitor
r the projec
at the time o
estions fully.
explain how
ation was in
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
ing of the ag
ct. No licen
of endorsem
the team de
correct? How
24
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
greed
nsing,
ment.
efined
w did
49
247
Questio
Questio
Critical athis unitTo gain R
following
E
n 75c:
n 75d:
aspects for tRPL for this
g.
Evidence of
applicatio
knowledg
Explain w
schedule?
the project
Describe w
schedule?
assessmen
unit, you wil
the followin
on of time ma
ge of tools an
what tools y
? How effect
t?
what metho
?
nt and evide
ll need to sh
ng is essen
anagement t
nd technique
you have us
ive where th
ods were em
ence requir
how evidence
ntial:
techniques i
es for monito
sed to deve
hey in helpin
mployed to c
red to demo
e that you ha
in relation to
oring project
elop and cr
ng you to mo
control or a
onstrate com
ave and can
o multiple co
t schedules.
reate the pr
onitor progre
adjust the pr
mpetency in
n do the
mplex projec
25
roject
ess of
roject
n
cts
50
248
Unit 76:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
contribut
requirem
QuestionIf you are
Questio
Questio
BSBPMG40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to work with
e to cost fi
ments apply t
ns:e competent
n 76a:
n 76b:
03A - Apply
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
h others to p
inalisation p
o this unit at
t in this unit,
Reflect on
calculated
What tools
y cost mana
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
produce a p
processes. N
t the time of
you could a
n your time
project cost
s have you u
agement tec
MG403A
Management
stration
ement
nance)
on
the perform
roject budge
No licensing
endorseme
answer the fo
with the pro
ts?
used to deve
chniques
CORE
No
t No
No
No
No
No
No
No
No
mance outco
et, to monito
g, legislative
ent.
ollowing que
roject team
elop and mo
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
or project ex
e, regulator
estions fully.
and describ
nitor budget
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
xpenditure a
ry or certific
be how the
ts?
25
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
and to
cation
team
51
249
Questio
Questio
Critical athis unitTo gain R
following
E
n 76c:
n 76d:
aspects for tRPL for this
g.
Evidence of
applicatio
complex p
knowledg
When see
informatio
your contr
Can you g
cost blowo
assessmen
unit, you wil
the followin
on of cost ma
projects
ge of cost ma
eking manag
n is contain
ribution to th
give some e
outs and obt
nt and evide
ll need to sh
ng is essen
anagement t
anagement t
gement appr
ned in the s
e document
examples of
tained autho
ence requir
how evidence
ntial:
techniques i
tools and tec
roval for tota
ubmission,
t?
f how you h
orisation for p
red to demo
e that you ha
n relation to
chniques.
al project co
and what w
have monitor
permanent v
onstrate com
ave and can
o budgets for
osts, what ty
was the exte
red and rep
variances?
mpetency in
n do the
r multiple
25
ype of
ent of
ported
n
52
250
Unit 77:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
policies
licensing
endorsem
QuestionIf you are
QuestioQuestio
BSBPMG40
NG URL:ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to enhance
and proced
, legislative
ment.
ns:e competent
n 77a:n 77b:
04A - Apply
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
project outc
dures and
, regulatory
t in this unit,
Explain in
Using an e
processes
plan?
y quality ma
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
comes throu
contributing
or certifica
you could a
your own w
example of a
s and techn
anagement t
MG404A
Management
stration
ement
nance)
on
the perform
ugh contribu
to continu
ation require
answer the fo
words the me
a project you
iques used
techniques
CORE
No
t No
No
No
No
No
No
No
No
mance outco
uting to qual
uous improv
ements apply
ollowing que
eaning of pro
u have work
to manage
s
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
ity planning
vement with
y to this un
estions fully.
oject quality
ked on, desc
e quality thro
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
, applying q
hin projects
nit at the tim
managemen
cribe some o
ough the pr
25
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
uality
s. No
me of
nt?
of the
roject
53
251
Questio
Critical athis unitTo gain R
following
E
n 77c:
aspects for tRPL for this
g.
Evidence of
applicatio
relation to
knowledg
Describe
documente
standards
assessmen
unit, you wil
the followin
on of qualit
o multiple co
ge of quality
how proje
ed and eval
.
nt and evide
ll need to sh
ng is essen
y managem
omplex proje
auditing pro
ect activitie
luated to de
ence requir
how evidence
ntial:
ment and c
ects
cesses and
es and p
etermine com
red to demo
e that you ha
continuous
requiremen
product per
mpliance wit
onstrate com
ave and can
improvemen
ts.
rformance
th agreed q
mpetency in
n do the
nt technique
25
were
uality
n
es in
54
252
Unit 78:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
establish
people w
the team
the time
QuestionIf you are
Question
BSBPMG40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to assist w
hing human
working on t
m. No licensi
of endorsem
ns:e competent
n 78a:
05A - Apply
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
with aspects
resource re
he project,
ng, legislativ
ment.
t in this unit,
Thinking a
were the v
project?
y human res
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
of human r
quirements,
facilitating th
ve, regulato
you could a
about a time
various grou
sources ma
MG405A
Management
stration
ement
nance)
on
the perform
resources m
identifying
hese needs
ory or certific
answer the fo
when you h
ups or perso
anagement a
CORE
No
t No
No
No
No
No
No
No
No
mance outco
management
the learning
s being met
cation requir
ollowing que
have worked
ons that we
approaches
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
t of a proje
g and develo
and resolvi
rements app
estions fully.
d on a partic
ere managed
s
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
ect. This inv
opment nee
ng conflict w
ply to this u
cular project
d throughou
25
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
volves
eds of
within
unit at
, who
ut the
55
253
Question
Question
Question
Question
Critical athis unitTo gain R
following
E
n 78b:
n 78c:
n 78d:
n 78e:
aspects for tRPL for this
g.
Evidence of
use of wo
use of eff
projects
knowledg
performan
Explain h
managed
How have
who contri
What syst
staff (or c
project sta
Explain ho
assessmen
unit, you wil
the followin
ork breakdow
fective meth
ge of metho
nce of projec
ow the hum
– both intern
you been in
ibute to proje
tems or proc
contractors)
aff recognise
ow you were
nt and evide
ll need to sh
ng is essen
wn structures
ods for mon
ds for prov
ct team mem
man resour
nal and exte
nvolved in th
ect outcome
cesses were
involved in
ed upon succ
e involved in
ence requir
how evidence
ntial:
s in human r
nitoring roles
iding feedba
mbers.
rces require
ernal expertis
he managem
es?
e in place to
n the projec
cessful com
the skills de
red to demo
e that you ha
resource pro
s and respon
ack on perf
ements of t
se.
ment of exter
o review the
ct? How we
pletion of the
evelopment o
onstrate com
ave and can
oject plannin
nsibilities in
formance an
the project
rnal stakeho
e performan
ere the effor
e project?
of project sta
mpetency in
n do the
ng
multiple com
nd for impro
25
were
olders
ce of
rts of
aff?
n
mplex
oving
56
254
Unit 79:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
project li
informati
regulator
QuestionIf you are
Question
BSBPMG40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to provide
fecycle. It c
on related
ry or certifica
ns:e competent
n 79a:
06A - Apply
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
a critical lin
covers assis
to the proje
ation require
t in this unit,
Reflect on
managed
of a comm
you establ
y communic
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
nk between
sting the pro
ect and rev
ements apply
you could a
n your time
communicat
munication
lished?
cations man
MG406A
Management
stration
ement
nance)
on
the perform
people, ide
oject team to
viewing com
y to this unit
answer the fo
with the pro
tion? How h
plan? What
nagement te
CORE
No
t No
No
No
No
No
No
No
No
mance outco
eas and info
o plan com
mmunication
at the time o
ollowing que
roject team
have you con
t project com
echniques
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
ormation at
munications
ns. No licen
of endorsem
estions fully.
and describ
ntributed to
mmunication
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
all stages i
s, communic
nsing, legisla
ment.
be how the
the develop
n networks
25
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
n the
cating
ative,
team
pment
have
57
255
Question
Critical athis unitTo gain R
following
E
n 79b:
aspects for tRPL for this
g.
Evidence of
contributio
relation to
knowledg
What me
(managem
of the pro
communic
informatio
assessmen
unit, you wil
the followin
on to the d
o multiple co
ge of commu
ediums hav
ment, clients
oject’s progre
cation vehicl
n you gave t
nt and evide
ll need to sh
ng is essen
development
omplex proje
unications the
ve you us
s, stakeholde
ess? How d
es for the m
them was tim
ence requir
how evidence
ntial:
t and imple
ects
eory.
sed to en
ers, and co
did you dete
message? H
mely, releva
red to demo
e that you ha
ementation o
nsure all
lleagues) w
ermine the m
How did you
nt and accu
onstrate com
ave and can
of communi
relevant pa
ere kept ab
most approp
u ensure tha
rate?
mpetency in
n do the
ications pla
25
arties
breast
priate
at the
n
ns in
58
256
Unit 80:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
assisting
licensing
endorsem
QuestionIf you are
QuestioQuestioQuestio
BSBPMG40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to assist w
the project
, legislative
ment.
ns:e competent
n 80a: n 80b: n 80c:
07A - Apply
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
with aspects
team to pla
, regulatory
t in this unit,
In what wa
Explain yo
Describe
example o
impact on
y risk manag
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
s of risk ma
an for, contr
or certifica
you could a
ays did the p
our role in ide
how monito
of a risk tha
the project s
gement tec
MG407A
Management
stration
ement
nance)
on
the perform
anagement w
rol and revie
ation require
answer the fo
project mana
entifying pot
oring and r
at was ident
should the r
hniques
CORE
No
t No
No
No
No
No
No
No
No
mance outco
within a pro
ew risks ass
ements apply
ollowing que
agement tea
tential projec
reporting ris
tified and yo
isk have occ
PrescrElect
No
No
No
No
No
No
No
No
No
omes, skills
oject. It spe
sociated with
y to this un
estions fully.
am analyse a
ct risks?
sk was ach
our response
curred?
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
and knowl
ecifically inv
h the projec
nit at the tim
and plan for
hieved? Giv
e to minimiz
25
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ledge
volves
ct. No
me of
risk?
ve an
ze its
59
257
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
applicatio
knowledg
assessmen
unit, you wil
the followin
on of risk ma
ge of risk ma
nt and evide
ll need to sh
ng is essen
nagement te
nagement m
ence requir
how evidence
ntial:
echniques in
methods, tec
red to demo
e that you ha
n relation to
chniques and
onstrate com
ave and can
multiple com
d tools.
mpetency in
n do the
mplex projec
26
n
cts
60
258
Unit 81:B
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequired
procurem
contracti
No licens
endorsem
QuestionIf you are
Questio
BSBPMG40
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to assist
ment and c
ng and proc
sing, legislat
ment.
ns:e competent
n 81a:
08A - Apply
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
with contra
contract req
curement act
tive, regulato
t in this unit,
Explain h
needed fo
contract an
etails/BSBPM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes
acting and
quirements,
tivities and a
ory or certifi
you could a
how the pr
or the projec
nd procurem
MG408A
Management
stration
ement
nance)
on
the perform
procuremen
assisting
assisting wit
ication requi
answer the fo
roject team
ct?
ment proced
CORE
No
t No
No
No
No
No
No
No
No
mance outco
nt for a pr
with contra
th finalisatio
irements ap
ollowing que
planned th
dures
PrescrElect
No
No
No
No
Yes
No
No
No
No
omes, skills
roject. It co
actor selec
n of activitie
pply to this u
estions fully.
he acquisitio
ribedive
PosElec
o Y
o N
o N
o Y
s N
o N
o Y
o Y
o Y
and knowl
overs ident
tion, condu
es for the pro
unit at the tim
on of resou
26
ssiblective
Yes
No
No
Yes
No
No
Yes
Yes
Yes
ledge
tifying
ucting
oject.
me of
urces
61
259
Questio
Questio
QuestioQuestio
Critical athis unitTo gain R
following
E
n 81b:
n 81c:
n 81d:n 81e:
aspects for tRPL for this
g.
Evidence of
applicatio
multiple c
knowledg
Describe
you moni
on time a
Explain s
you moni
Why is it
Upon com
relation to
resources
assessmen
unit, you wil
the followin
on of procure
complex proj
ge of the plac
how the tea
itor the cont
and met the s
ome of the s
tored and m
important to
mpletion of t
o all aspect
s, communic
nt and evide
ll need to sh
ng is essen
ement and co
ects
ce and role o
am selected
tracts to ens
service spec
steps taken
made partial a
o maintain co
the project h
ts of the pro
cation, risk a
ence requir
how evidence
ntial:
ontract man
of procurem
d contractors
sure goods
cifications?
to verify con
and final pay
ontractor file
how did you
oject (scope
and procurem
red to demo
e that you ha
agement tec
ent in the pr
s and/or sup
and service
ntract compl
yments to co
es?
u review pro
e, time, cost
ment)?
onstrate com
ave and can
chniques in
roject life cyc
ppliers? How
es were deliv
etion? How
ontractors?
oject outcom
t, quality, hu
mpetency in
n do the
relation to
cle.
26
w did
vered
have
mes in
uman
n
62
260
Unit 82:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desmember.
Board m
Participa
activities
different
QuestionIf you are
Question
BSBATSIL4
NG URL:ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: This unit, w
ember (2) a
te as a me
may be su
job roles an
ns:e competent
n 82a:
401B - Meet
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit c
when combin
nd BSBATS
ember of an
ubject to leg
d jurisdiction
t in this unit,
What are
roles?
t the roles a
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
covers the d
ned with BSB
SIL502B Wo
n effective B
islation, rule
ns.
you could a
the roles of
and respons
TSIL401B
Management
stration
ement
nance)
on
diverse roles
BATSIL501B
rk with the m
Board organ
es, regulatio
answer the fo
f a Board m
sibilities of
CORE
No
t No
No
No
No
Yes
No
No
No
s and respo
B Meet the r
manager, is
nisation. So
ons and/or c
ollowing que
ember and
f a Board m
PrescrElect
No
No
No
No
No
No
No
No
No
onsibilities o
roles and res
equivalent t
ome aspects
codes of pra
estions fully.
how have y
ember (1)
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
of being a B
sponsibilities
to SRXGOV
s of govern
actice releva
you fulfilled t
26
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
Board
s of a
V001A
nance
ant to
these
63
261
Question
Critical athis unitTo gain R
following
E
n 82b:
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
Performa
For your o
the organi
assessmen
unit, you wil
the followin
d demonstra
nd
nce of all ro
organization,
sation’s perf
nt and evide
ll need to sh
ng is essen
ation of all el
les of a Boa
, how have y
formance?
ence requir
how evidence
ntial:
ements of c
rd member
you manage
red to demo
e that you ha
ompetency
ed your Boar
onstrate com
ave and can
and their pe
rd role to mo
mpetency in
n do the
erformance
26
onitor
n
64
262
Unit 83:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Deslegal, tha
activities
different
QuestionIf you are
Question
Question
BSBATSIL4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
at it is unde
may be su
job roles an
ns:e competent
n 83a:
n 83b:
402B - Use
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
erstood, and
ubject to leg
d jurisdiction
t in this unit,
What are
organisatio
How have
and monito
the constitu
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers ensurin
d that it mee
islation, rule
ns.
you could a
the legal a
on’s constitu
you gone a
oring the un
ution
TSIL402B
Management
stration
ement
nance)
on
ng that the o
ets changin
es, regulatio
answer the fo
nd other reg
ution?
bout ensurin
derstanding
CORE
No
t No
No
No
No
Yes
No
No
No
organisation'
g needs. So
ons and/or c
ollowing que
gulatory req
ng that you u
g of others?
PrescrElect
No
No
No
No
No
No
No
No
No
s constitutio
ome aspect
codes of pra
estions fully.
quirements s
understand t
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
on is relevan
ts of govern
actice releva
surrounding
the constitut
26
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
nt and
nance
ant to
your
tion
65
263
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
Appropria
assessmen
unit, you wil
the followin
d demonstra
nd
ate use of the
nt and evide
ll need to sh
ng is essen
ation of all
e constitutio
ence requir
how evidence
ntial:
elements
on
red to demo
e that you ha
of compete
onstrate com
ave and can
ency and th
mpetency in
n do the
heir perform
26
n
mance
66
264
Unit 84:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desmaintain
commun
Islander
legislativ
QuestionIf you are
QuestionQuestion
BSBATSIC
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:and protec
ity. This unit
Curriculum
e, regulatory
ns:e competent
n 84a:n 84b:
403B - Main
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
ct aspects o
t is based o
Consortium
y or certifica
t in this unit,
Describe t
How have
within you
ntain and pr
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs workin
of culture wi
n a unit orig
m, Tropical N
tion requirem
you could a
the culture o
e you and ho
r organizatio
rotect cultu
TSIC403B
Management
stration
ement
nance)
on
ng as a Boar
ithin the Bo
ginally develo
North Quee
ments apply
answer the fo
of the organiz
ow do you d
on?
ure
CORE
No
t No
No
No
No
Yes
No
No
No
rd member
oard structur
oped by the
nsland Insti
y to this unit
ollowing que
zation with w
demonstrate
PrescrElect
No
No
No
No
No
No
No
No
No
in such a w
re, the orga
e Aboriginal
tute of TAF
at the time o
estions fully.
whom you ar
respect for
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
ay as to res
anisation and
and Torres
FE. No licen
of endorsem
re working.
cultural dive
26
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
spect,
d the
Strait
nsing,
ment.
ersity
67
265
Question
Critical athis unitTo gain R
following
E
n 84c:
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
Culture is
How have
gone abou
assessmen
unit, you wil
the followin
d demonstra
nd
s maintained
colonial act
ut minimize n
nt and evide
ll need to sh
ng is essen
ation of all
and protect
tivities impac
negative imp
ence requir
how evidence
ntial:
elements
ted
cted on ATS
pacts?
red to demo
e that you ha
of compete
SI culture, an
onstrate com
ave and can
ency and th
nd how have
mpetency in
n do the
heir perform
26
e you
n
mance
68
266
Unit 85:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desorganisa
regulatio
QuestionIf you are
Question
Question
Question
BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:tion. Some
ns and/or co
ns:e competent
n 85a:
n 85b:
n 85c:
M404B - Use
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
aspects of
odes of prac
t in this unit,
How have
member?
Describe a
action plan
What are
be recorde
the busine
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers the use
f governanc
ctice relevant
you could a
e you used
an occasion
n to enact a
some of the
ed and its ef
ess plan
TSIM404B
Management
stration
ement
nance)
on
e of the busi
ce activities
t to different
answer the fo
a business
where you
business pla
e ways that
ffectiveness
CORE
No
t No
No
No
No
Yes
No
No
No
iness plan to
s may be s
t job roles an
ollowing que
plan to sup
have develo
an.
implementa
evaluated?
PrescrElect
No
No
No
No
No
No
No
No
No
o guide the
subject to l
nd jurisdictio
estions fully.
pport your w
oped and/or
ation of a bu
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
operations o
egislation, r
ons.
work as a B
r implemente
usiness plan
26
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
of the
rules,
Board
ed an
n can
69
267
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
The busin
assessmen
unit, you wil
the followin
d demonstra
nd
ness plan is
nt and evide
ll need to sh
ng is essen
ation of all el
faithfully imp
ence requir
how evidence
ntial:
ements of c
plemented
red to demo
e that you ha
ompetency
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
27
n
70
268
Unit 86:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desgovernan
relevant
QuestionIf you are
Question
Question
BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
nce activities
to different j
ns:e competent
n 86a:
n 86b:
M405B - Mon
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
s may be su
ob roles and
t in this unit,
Describe
organizatio
budgets a
What fina
expenditur
nitor financi
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers monitor
ubject to leg
d jurisdiction
you could a
a situation
on and ev
nd decisions
ancial inform
re and appro
ial managem
TSIM405B
Management
stration
ement
nance)
on
ring and acti
gislation, rule
ns.
answer the fo
where you
valuated fin
s.
mation do y
ove future ex
ment and b
CORE
No
t No
No
No
No
Yes
No
No
No
ng on financ
es, regulatio
ollowing que
interpreted
nancial perf
you need in
xpenditure?
udgets
PrescrElect
No
No
No
No
No
No
No
No
No
cial reports.
ons and/or c
estions fully.
financial in
formance a
n order to m
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
Some aspec
codes of pra
nformation o
against pre
monitor pre
27
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
cts of
actice
of an
vious
vious
71
269
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
Financial
assessmen
unit, you wil
the followin
d demonstra
nd
managemen
nt and evide
ll need to sh
ng is essen
ation of all el
nt and budg
ence requir
how evidence
ntial:
ements of c
et is rigorou
red to demo
e that you ha
ompetency
sly monitore
onstrate com
ave and can
and their pe
ed
mpetency in
n do the
erformance
27
n
72
270
Unit 87:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Deorganisa
rules, reg
QuestionIf you are
Question
Question
Question
BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
escription:tion's asset
gulations and
ns:e competent
n 87a:
n 87b:
n 87c:
M406B - Man
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This un
s. Some as
d/or codes o
t in this unit,
What are
assets?
How have
that these
What is inv
acquiring o
nage assets
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
nit covers
spects of go
of practice re
you could a
the statuto
you manag
are maintai
volved in an
or disposing
s
TSIM406B
Management
stration
ement
nance)
on
the manag
overnance a
elevant to dif
answer the fo
ory respons
ed records o
ned accurat
n audit of ass
g of an asset
CORE
No
t No
No
No
No
Yes
No
No
No
gement of
activities ma
fferent job ro
ollowing que
sibilities of
of an organi
tely?
sets, and wh
t?
PrescrElect
No
No
No
No
No
No
No
No
No
and accou
ay be subje
oles and juri
estions fully.
Board mem
sation’s ass
hat processe
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
ntability for
ect to legisla
sdictions.
mbers relate
sets, and ens
es are involv
27
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
r the
ation,
ed to
sured
ved in
73
271
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
Assets ar
assessmen
unit, you wil
the followin
d demonstra
nd
re managed
nt and evide
ll need to sh
ng is essen
ation of all el
effectively fo
ence requir
how evidence
ntial:
ements of c
or the use of
red to demo
e that you ha
ompetency
f the organiz
onstrate com
ave and can
and their pe
zation
mpetency in
n do the
erformance
27
n
74
272
Unit 88:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desand futu
requirem
QuestionIf you are
QuestionQuestion
Question
BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:ure needs o
ments apply t
ns:e competent
n 88a:n 88b:
n 88c:
M407B - Plan
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
of the orga
o this unit at
t in this unit,
How have
What is th
an organiz
What fina
manage th
n for organi
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs empow
anisation. N
t the time of
you could a
you identifie
e role of a B
zation?
ncial and p
he process o
sational ne
TSIM407B
Management
stration
ement
nance)
on
wering the B
o licensing
endorseme
answer the fo
ed the future
Board in dete
planning too
of meeting fu
eeds
CORE
No
t No
No
No
No
Yes
No
No
No
Board mem
, legislative
ent.
ollowing que
e directions f
ermining an
ls and/or pr
uture organiz
PrescrElect
No
No
No
No
No
No
No
No
No
bers to plan
e, regulatory
estions fully.
for an organ
d driving fut
rocesses ha
zational nee
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
n to meet cu
y or certific
nization?
ture direction
ave you use
ed?
27
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
urrent
cation
ns for
ed to
75
273
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
Plans me
assessmen
unit, you wil
the followin
d demonstra
nd
et organisat
nt and evide
ll need to sh
ng is essen
ation of all el
tional needs
ence requir
how evidence
ntial:
ements of c
red to demo
e that you ha
ompetency
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
27
n
76
274
Unit 89:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desthe organ
subject t
and jurisd
QuestionIf you are
Question
QuestionQuestion
BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:nisation and
o legislation
dictions.
ns:e competent
n 89a:
n 89b:n 89c:
M504B - Dev
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
d the commu
n, rules, reg
t in this unit,
Describe
develop po
What infor
What are
review pol
velop and im
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs develo
unity effectiv
ulations and
you could a
a process
olicy.
rmation do y
the steps y
icy?
mplement or
TSIM504B
Management
stration
ement
nance)
on
oping the org
vely. Some a
d/or codes o
answer the fo
that you h
you need to o
you have ta
rganisation
CORE
No
t No
No
No
No
Yes
No
No
No
ganisation's
aspects of g
of practice re
ollowing que
have design
obtain in ord
aken to dra
nal policies
PrescrElect
No
No
No
No
No
No
No
No
No
operational
governance
elevant to d
estions fully.
ned and/or
der to develo
aft, approve
ribedive
PosElec
o Y
o N
o N
o Y
o Y
o N
o Y
o Y
o Y
policies to s
activities ma
different job
implemente
op policy?
, implement
27
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
serve
ay be
roles
ed to
t and
77
275
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
Organisat
purpose
assessmen
unit, you wil
the followin
d demonstra
nd
tion policies
nt and evide
ll need to sh
ng is essen
ation of all
s are develo
ence requir
how evidence
ntial:
elements
oped consis
red to demo
e that you ha
of compete
stent with th
onstrate com
ave and can
ency and th
he organisa
mpetency in
n do the
heir perform
tion's vision
27
n
mance
n and
78
276
Unit 90:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desthe comm
may be s
roles and
QuestionIf you are
Question
Question
BSBATSIL4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:munication
subject to leg
d jurisdiction
ns:e competent
n 90a:
n 90b:
408B - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
and implem
gislation, rul
s.
t in this unit,
What step
planned?
Describe t
effectively
age a Board
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs the pla
mentation of
les, regulatio
you could a
ps do you ta
the procedu
run?
d meeting
TSIL408B
Management
stration
ement
nance)
on
anning and
outcomes.
ons and/or c
answer the fo
ake to ensu
ures you fol
CORE
No
t No
No
No
No
No
No
No
No
conduct of
Some aspe
codes of pra
ollowing que
ure that a B
low to ensu
PrescrElect
No
No
No
No
No
Yes
No
No
No
regular Boa
ects of gove
actice releva
estions fully.
Board meetin
ure that a B
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
ard meetings
ernance acti
nt to differen
ng is adequ
Board meeti
27
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
s and
ivities
nt job
uately
ng is
79
277
Question
Critical athis unitTo gain R
following
E
n 90c:
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
A smooth
What are
decisions
assessmen
unit, you wil
the followin
d demonstra
nd
hly conducted
the strate
made at the
nt and evide
ll need to sh
ng is essen
ation of all el
d meeting p
egies you u
e Board mee
ence requir
how evidence
ntial:
ements of c
rocess
use to mon
eting?
red to demo
e that you ha
ompetency
nitor the im
onstrate com
ave and can
and their pe
mplementatio
mpetency in
n do the
erformance
28
on of
n
80
278
Unit 91:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Descommitm
certificati
QuestionIf you are
Question
Question
Question
BSBATSIL4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:ments to the
ion requirem
ns:e competent
n 91a:
n 91b:
n 91c:
409B - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
e Board an
ments apply t
t in this unit,
What are
does this i
How have
sufficient t
What are s
age time
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs Board
nd to other
to this unit a
you could a
the commitm
mpact on yo
e you planne
time to do th
some ways t
TSIL409B
Management
stration
ement
nance)
on
d members
r matters. N
at the time of
answer the fo
ments involv
our time?
ed future B
hem well?
to review yo
CORE
No
t No
No
No
No
No
No
No
No
managing th
No licensing
f endorseme
ollowing que
ved in being
oard activiti
our own time
PrescrElect
No
No
No
No
No
Yes
No
No
No
heir time by
g, legislativ
ent.
estions fully.
g a Board m
ies to ensur
e-manageme
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
y assessing
ve, regulato
member and
re that you
ent?
28
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
their
ry or
d how
have
81
279
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
Time is m
assessmen
unit, you wil
the followin
d demonstra
nd
managed to a
nt and evide
ll need to sh
ng is essen
ation of all el
allow attentio
ence requir
how evidence
ntial:
ements of c
on to all com
red to demo
e that you ha
ompetency
mmitments
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
28
n
82
280
Unit 92:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desstress re
regulator
QuestionIf you are
Question
Question
Question
BSBATSIL4
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:esulting from
ry or certifica
ns:e competent
n 92a:
n 92b:
n 92c:
410B - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit c
m high wor
ation require
t in this unit,
What are
can these
How have
and others
What are s
help mana
age stress
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
covers Boar
rkloads, con
ements apply
you could a
the commitm
create stres
e you planne
s?
some ways
age stress?
TSIL410B
Management
stration
ement
nance)
on
rd members
nflict and ot
y to this unit
answer the fo
ments involv
ss?
ed future Bo
of identifying
CORE
No
t No
No
No
No
No
No
No
No
recognising
ther source
at the time o
ollowing que
ved in being
oard activitie
g stress and
PrescrElect
No
No
No
No
No
Yes
No
No
No
g, preventin
es. No licen
of endorsem
estions fully.
g a Board m
es to preve
d what suppo
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
g and mana
nsing, legisla
ment.
member and
nt stress fo
ort is availab
28
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
aging
ative,
d how
r you
ble to
83
281
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
Stress is
occupatio
Sources
'two world
Family is
Family an
Stress is
assessmen
unit, you wil
the followin
d demonstra
nd
seen in the
onal
of stress inc
ds'
seen as the
nd communit
monitored a
nt and evide
ll need to sh
ng is essen
ation of all
e context of
clude cultur
e primary sup
ty strategies
nd managed
ence requir
how evidence
ntial:
elements
the whole b
al and com
pport for the
s are preferre
d effectively
red to demo
e that you ha
of compete
being - spiri
munity issu
individual
ed to externa
onstrate com
ave and can
ency and th
itual, emotio
es and con
al interventio
mpetency in
n do the
heir perform
onal, cultura
flict betwee
ons
28
n
mance
al and
n the
84
282
Unit 93:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Deswith the c
people. N
time of e
QuestionIf you are
Question
Question
BSBATSIC
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:community i
No licensing
ndorsement
ns:e competent
n 93a:
n 93b:
411B - Com
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
ncluding oth
, legislative,
t.
t in this unit,
What are
used to sh
How have
community
mmunicate w
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs the pro
her organisa
, regulatory
you could a
some of th
hare informa
you identifie
y and what s
with the com
TSIC411B
Management
stration
ement
nance)
on
ocess by wh
ations in orde
or certificati
answer the fo
he formal an
tion?
ed issues an
steps did yo
mmunity
CORE
No
t No
No
No
No
No
No
No
No
hich Board m
er to meet c
on requirem
ollowing que
nd informat
nd/or problem
u take to res
PrescrElect
No
No
No
No
No
Yes
No
No
No
members wo
ommunity n
ments apply
estions fully.
ion network
ms jointly wi
solve them?
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
ork in partne
eeds and in
to this unit a
ks that you
ith your
28
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
ership
volve
at the
have
85
283
Critical athis unitTo gain R
following
Evidenc
aspects for tRPL for this
g.
e of the foll
Integrated
criteria; a
Communi
assessmen
unit, you wil
lowing is es
d demonstra
nd
icating effec
nt and evide
ll need to sh
ssential:
ation of all el
ctively with th
ence requir
how evidence
ements of c
he communit
red to demo
e that you ha
ompetency
ty
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
28
n
86
284
Unit 94:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Deoperation
the time
QuestionIf you are
Question
QuestionQuestion
BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:ns. No licens
of endorsem
ns:e competent
n 94a:
n 94b:n 94c:
M412B - Imp
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
sing, legisla
ment.
t in this unit,
Describe
attitude.
What actio
How have
lement a bu
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
t covers ad
tive, regulat
you could a
the differen
ons have you
you reviewe
usiness like
TSIM412B
Management
stration
ement
nance)
on
dopting a b
ory or certifi
answer the fo
ce between
u taken to ad
ed operation
e approach
CORE
No
t No
No
No
No
No
No
No
No
businesslike
ication requ
ollowing que
n a business
dopt a busin
ns in a busin
PrescrElect
No
No
No
No
No
Yes
No
No
No
e manner in
irements ap
estions fully.
s-like and n
ness-like app
ness-like ma
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
n all aspec
pply to this u
non-busines
proach?
nner?
28
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
cts of
unit at
s-like
87
285
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
The organ
assessmen
unit, you wil
the followin
d demonstra
nd
nisation is as
nt and evide
ll need to sh
ng is essen
ation of all
ssisted to be
ence requir
how evidence
ntial:
elements
ecome more
red to demo
e that you ha
of compete
e business-li
onstrate com
ave and can
ency and th
ke and self s
mpetency in
n do the
heir perform
sufficient
28
n
mance
88
286
Unit 95:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desoperation
regulatio
QuestionIf you are
Question
Question
Question
BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:ns. Some a
ns and/or co
ns:e competent
n 95a:
n 95b:
n 95c:
M413B - Ove
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit c
aspects of
odes of prac
t in this unit,
How have
with the ne
What are
business p
How have
ersee busine
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
covers the d
governance
ctice relevant
you could a
e you gone a
eeds and va
the skills an
plan?
you evaluat
ess plannin
TSIM413B
Management
stration
ement
nance)
on
development
e activities
t to different
answer the fo
about develo
alues of your
nd informatio
ted and app
ng
CORE
No
t No
No
No
No
No
No
No
No
t of the org
may be s
t job roles an
ollowing que
oping a bus
r community
on needed t
roved a bus
PrescrElect
No
No
No
No
No
Yes
No
No
No
ganisation's
ubject to le
nd jurisdictio
estions fully.
siness plan t
y?
to oversee d
siness plan?
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
35 year pla
egislation, r
ons.
that is cons
development
28
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
an of
rules,
istent
t of a
89
287
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
A busines
assessmen
unit, you wil
the followin
d demonstra
nd
ss plan is de
nt and evide
ll need to sh
ng is essen
ation of all
eveloped tha
ence requir
how evidence
ntial:
elements
at is consiste
red to demo
e that you ha
of compete
ent with com
onstrate com
ave and can
ency and th
munity need
mpetency in
n do the
heir perform
ds and value
29
n
mance
es
90
288
Unit 96:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desbudget t
governan
relevant
QuestionIf you are
QuestionQuestion
Question
BSBATSIM
NG URL:ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
to enable th
nce activities
to different j
ns:e competent
n 96a:n 96b:
n 96c:
M414B - Ove
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
he Board to
s may be su
ob roles and
t in this unit,
What is th
What info
developme
For a budg
balanced?
ersee the or
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
ers ensuring
o control th
ubject to leg
d jurisdiction
you could a
e role of a B
ormation is
ent of a bud
get that you
?
ganisation'
TSIM414B
Management
stration
ement
nance)
on
g the develo
e finances
gislation, rule
ns.
answer the fo
Board in prep
needed and
get?
have develo
's annual bu
CORE
No
t No
No
No
No
No
No
No
No
pment and i
of the orga
es, regulatio
ollowing que
paring an an
d who shou
oped, how d
udget
PrescrElect
No
No
No
No
No
Yes
No
No
No
implementat
anisation. S
ons and/or c
estions fully.
nnual budget
uld be cons
did you ensu
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
tion of the an
Some aspec
codes of pra
t?
sulted during
re that it wa
29
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
nnual
cts of
actice
g the
s
91
289
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
A balance
assessmen
unit, you wil
the followin
d demonstra
nd
ed budget th
nt and evide
ll need to sh
ng is essen
ation of all el
hat meets the
ence requir
how evidence
ntial:
ements of c
e Board's ne
red to demo
e that you ha
ompetency
eeds is prepa
onstrate com
ave and can
and their pe
ared
mpetency in
n do the
erformance
29
n
92
290
Unit 97:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desdevelopm
legislativ
QuestionIf you are
Question
Question
Question
BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:ment and ma
e, regulatory
ns:e competent
n 97a:
n 97b:
n 97c:
M415B - Con
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit c
aintenance o
y or certifica
t in this unit,
What are
positive qu
How have
which allow
What are s
staff?
ntribute to a
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
covers the
of a positive
tion requirem
you could a
some way
ualities of oth
e you provide
ws people to
some indica
a positive an
TSIM415B
Management
stration
ement
nance)
on
role of the
e and cultura
ments apply
answer the fo
ys that you
her people i
ed support f
o enhance th
tors that you
nd culturall
CORE
No
t No
No
No
No
No
No
No
No
Board me
ally appropri
y to this unit
ollowing que
u have reco
n the workp
for others an
heir skills?
u have impro
y appropria
PrescrElect
No
No
No
No
No
Yes
No
No
No
mber in co
iate workpla
at the time o
estions fully.
ognized and
lace?
nd promoted
oved the per
ate workpla
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
ontributing to
ace. No licen
of endorsem
d enhanced
d an environ
rsonal welfa
29
ace
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
o the
nsing,
ment.
d the
nment
re of
93
291
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
Staff are m
assessmen
unit, you wil
the followin
d demonstra
nd
managed to
nt and evide
ll need to sh
ng is essen
ation of all el
ensure thei
ence requir
how evidence
ntial:
ements of c
r personal w
red to demo
e that you ha
ompetency
welfare
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
29
n
94
292
Unit 98:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desservices.
QuestionIf you are
Question
Question
Question
BSBATSIW
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:.
ns:e competent
n 98a:
n 98b:
n 98c:
W416B - Obt
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
t in this unit,
How have
services?
What is t
services?
What infor
ensured th
ain and ma
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs the pro
you could a
e you gon
the role of
rmation nee
hat the requi
anage consu
TSIW416A
Management
stration
ement
nance)
on
ocesses invo
answer the fo
ne about d
a Board in
eds to be inc
ired services
ultancy serv
CORE
No
t No
No
No
No
No
No
No
No
olved in the
ollowing que
determining
n evaluating
cluded in a
s are deliver
vices
PrescrElect
No
No
No
No
No
Yes
No
No
No
manageme
estions fully.
the need
g and man
contract an
red?
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
nt of consult
for consult
aging cons
nd how have
29
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
tancy
tancy
ulting
e you
95
293
Critical ATo gain R
following
Aspects of RPL for this
g.
Integrated
criteria; a
Appropria
Evidenceunit, you wil
d demonstra
nd
ate consultan
ll need to sh
ation of all el
ncy services
how evidence
ements of c
s are obtaine
e that you ha
ompetency
ed and used
ave and can
and their pe
effectively
n do the
erformance
2996
294
Unit 99:
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desthe organ
QuestionIf you are
QuestionQuestion
Question
Critical A
BSBATSIW
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
nisation for t
ns:e competent
n 99a:n 99b:
n 99c:
Aspects of
W417B - Sele
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
the benefit o
t in this unit,
What are t
Other tha
technologi
How have
monitored
Evidence
ect and utili
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers assessi
of the organis
you could a
the technolo
an direct fu
ies?
e you ensure
its continue
ise technolo
TSIW417B
Management
stration
ement
nance)
on
ing, utilising
sation and th
answer the fo
ogical needs
unding, wh
ed that staff
ed appropria
ogy
CORE
No
t No
No
No
No
No
No
No
No
and evalua
he communi
ollowing que
of your orga
at other w
are prepare
te use?
PrescrElect
No
No
No
No
No
Yes
No
No
No
ating new tec
ity.
estions fully.
anization?
ways are th
ed for new te
ribedive
PosElec
o Y
o N
o N
o Y
o Y
s N
o Y
o Y
o Y
chnologies w
here to ac
echnologies
29
ssiblective
Yes
No
No
Yes
Yes
No
Yes
Yes
Yes
within
cquire
s, and
97
295
To gain R
following
RPL for this
g.
Integrated
criteria; a
Technolo
unit, you wil
d demonstra
nd
gy is used e
ll need to sh
ation of all
effectively for
how evidence
elements
r the benefit
e that you ha
of compete
t of the organ
ave and can
ency and th
nisation and
n do the
heir perform
d the commu
29
mance
unity
98
296
Unit 100
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desconduct
licensing
endorsem
QuestionIf you are
Question
Question
: BSBADV5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
primary and
, legislative
ment.
ns:e competent
n 100a:
n 100b:
503B - Coor
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit cove
d secondary
, regulatory
t in this unit,
How have
campaign?
What are
advertising
rdinate adve
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
ers the perfo
advertising
or certifica
you could a
e you prepa
?
e some of
g research r
ertising res
DV503B
Management
stration
ement
nance)
on
ormance out
research to
ation require
answer the fo
ared a rese
the techni
equirements
earch
CORE
No
t No
No
No
No
No
No
No
No
tcomes, skill
o test advert
ements apply
ollowing que
earch brief
ques that
s?
PrescrElect
No
No
No
No
No
No
Yes
No
No
ls and know
rtising theme
y to this un
estions fully.
for at leas
you have
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
ledge requir
es and ideas
nit at the tim
st one mark
used to ide
29
ssiblective
No
No
No
No
No
No
No
Yes
No
red to
s. No
me of
keting
entify
99
297
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
demonstr
advertisin
preparatio
schedule,
campaign
assessmen
unit, you wil
the followin
ration of ass
ng research
on of a re
, reporting a
n.
nt and evide
ll need to sh
ng is essen
sessment a
requirement
esearch brie
and human
ence requir
how evidence
ntial:
and selectio
ts for at leas
ef specifyin
resource re
red to demo
e that you ha
n of approp
st one produc
ng objective
equirements
onstrate com
ave and can
priate techn
ct or service
es, methods
for at least
mpetency in
n do the
niques to ide
e
s, budget,
t one adver
30
n
entify
time,
rtising
00
298
Unit 101
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto interpr
legislativ
QuestionIf you are
QuestionQuestionQuestion
Critical athis unit
: BSBADV5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ret an adve
e, regulatory
ns:e competent
n 101a:n 101b:n 101c:
aspects for t
507B - Deve
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
rtising brief
y or certifica
t in this unit,
How have
What are t
How do yo
assessmen
elop a medi
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
to develop
tion requirem
you could a
you produc
the elements
ou assess th
nt and evide
ia plan
DV507B
Management
stration
ement
nance)
on
erformance o
a media pla
ments apply
answer the fo
ced a media
s of a media
he effectiven
ence requir
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
an within a
y to this unit
ollowing que
plan for an a
a plan?
ness of medi
red to demo
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
given budg
at the time o
estions fully.
advertising c
a options?
onstrate com
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
get. No licen
of endorsem
campaign?
mpetency in
30
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
nsing,
ment.
n
01
299
To gain R
following
E
p
se
m
RPL for this
g.
Evidence of
roduction of
ervice which
o define
o specif
o conta
measures to
unit, you wil
the followin
f a media pla
h:
es the media
fies rationale
ins budgetar
assess effec
ll need to sh
ng is essen
an for an adv
a requiremen
es for media
ry allocation
ctiveness of
how evidence
ntial:
vertising cam
nts of the ad
vehicles ch
for each ad
media vehic
e that you ha
mpaign for a
dvertising bri
hosen
dvertising me
cles selected
ave and can
at least one p
ef
edium
d.
n do the
product or
3002
300
Unit 102
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto create
service o
apply to t
QuestionIf you are
Question
Question
: BSBADV5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
e mass prin
or idea to the
this unit at th
ns:e competent
n 102a:
n 102b:
509A - Creat
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
t media adv
e consumer.
he time of en
t in this unit,
Describe t
with an ad
What are
magazine
te mass pri
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
vertisements
No licensing
ndorsement
you could a
three mass p
dvertising an
e the differ
and outdoo
nt media ad
DV509A
Management
stration
ement
nance)
on
erformance o
s that comm
g, legislative
.
answer the fo
print adverti
d/or creative
rent strateg
r advertisem
dvertisemen
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
municate the
e, regulatory
ollowing que
sements tha
e brief.
ies that yo
ments?
nts
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
e key featur
y or certificat
estions fully.
at you create
ou employ
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
res of a pro
tion requirem
ed in accord
for newsp
30
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
oduct,
ments
dance
paper,
03
301
Critical athis unitTo gain R
following
E
th
a
aspects for tRPL for this
g.
Evidence of
he productio
dvertising an
o a new
o a mag
o an ou
assessmen
unit, you wil
the followin
on of at lea
nd creative b
wspaper adve
gazine adver
tdoor advert
nt and evide
ll need to sh
ng is essen
ast three m
brief includin
ertisement
rtisement
tisement.
ence requir
how evidence
ntial:
mass print a
ng:
red to demo
e that you ha
advertiseme
onstrate com
ave and can
ents in acco
mpetency in
n do the
ordance wit
30
n
th an
04
302
Unit 103
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto comm
electronic
unit at th
QuestionIf you are
Question
Question
: BSBADV5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
municate the
c media. No
e time of en
ns:e competent
n 103a:
n 103b:
510A - Creat
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
e key featur
o licensing,
dorsement.
t in this unit,
Describe
accordanc
What are t
and a web
te mass ele
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
res of a pro
legislative, r
you could a
three mass
ce with an ad
the different
b or podcast
ectronic me
DV510A
Management
stration
ement
nance)
on
erformance o
oduct, servic
regulatory o
answer the fo
s electronic
dvertising an
t strategies t
advertiseme
edia advertis
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ce or idea
r certificatio
ollowing que
c advertisem
nd/or creativ
that you em
ent?
sements
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
to a consu
on requireme
estions fully.
ments that
ve brief.
ploy for radi
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
mer using
ents apply to
you create
io, TV or cin
30
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
mass
o this
ed in
nema,
05
303
Critical athis unitTo gain R
following
E
th
a
aspects for tRPL for this
g.
Evidence of
he productio
dvertising an
o a radi
o a telev
o a web
assessmen
unit, you wil
the followin
n of at least
nd creative b
o advertisem
vision or cin
b or podcast
nt and evide
ll need to sh
ng is essen
three mass
brief, includi
ment
ema adverti
advertiseme
ence requir
how evidence
ntial:
electronic a
ng:
sement
ent.
red to demo
e that you ha
advertisemen
onstrate com
ave and can
nts in accord
mpetency in
n do the
dance with a
30
n
an
06
304
Unit 104
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto identif
and mult
apply to t
QuestionIf you are
Question
Question
4: BSBADV5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
fy and evalu
tiple media s
this unit at th
ns:e competent
n 104a:
n 104b:
511A - Evalu
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
uate the ran
strategies. N
he time of en
t in this unit,
What deci
in a campa
How have
brand pers
uate and rec
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ge of adver
No licensing
ndorsement
you could a
ision-making
aign?
e you ensur
sonality and
commend a
DV511A
Management
stration
ement
nance)
on
erformance o
rtising and p
, legislative,
.
answer the fo
g processes
red that rec
advertiser’s
advertising
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
promotional
, regulatory
ollowing que
s have you u
commended
s requiremen
media opti
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
media to re
or certificat
estions fully.
used to sele
d media are
nts?
ons
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
ecommend s
ion requirem
ect media fo
e consistent
30
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
single
ments
r use
t with
07
305
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
selection
media st
consisten
least one
assessmen
unit, you wil
the followin
of primary
trategies fo
nt with the b
advertiseme
nt and evide
ll need to sh
ng is essen
and supple
r a produc
brand person
ent.
ence requir
how evidence
ntial:
ementary m
ct/service in
nality and m
red to demo
e that you ha
media to imp
n an advert
meet the adv
onstrate com
ave and can
plement sin
tising camp
vertiser's req
mpetency in
n do the
gle and mu
paign which
quirements f
30
n
ultiple
h are
for at
08
306
Unit 105
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
needs an
to this un
QuestionIf you are
QuestionQuestion
5: BSBADV5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op an adver
nd preferenc
nit at the time
ns:e competent
n 105a:n 105b:
512A - Deve
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
tising brief,
ces. No lice
e of endorse
t in this unit,
How did yo
What step
advertiser
elop an adve
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
advertising
nsing, legisl
ement.
you could a
ou develop a
ps have yo
’s needs, req
ertising stra
DV512A
Management
stration
ement
nance)
on
erformance o
strategy and
lative, regula
answer the fo
an advertisin
ou followed
quirements a
ategy and b
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
d creative b
atory or cer
ollowing que
ng brief?
d to ensure
and preferen
brief
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
brief which re
rtification req
estions fully.
e that the
nces?
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
eflects adve
quirements a
brief meets
30
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ertiser
apply
s the
09
307
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developm
requireme
assessmen
unit, you wil
the followin
ment of at
ents, needs
nt and evide
ll need to sh
ng is essen
least one
and prefere
ence requir
how evidence
ntial:
advertising
nces.
red to demo
e that you ha
g brief whi
onstrate com
ave and can
ich meets
mpetency in
n do the
the advert
3
n
tiser's
10
308
Unit 106
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto interpr
licensing
endorsem
QuestionIf you are
Question
Question
6: BSBWRT
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ret a creative
, legislative
ment.
ns:e competent
n 106a:
n 106b:
T501A - Writ
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
e brief and e
, regulatory
t in this unit,
For at leas
brief?
How do y
copy that c
te persuasiv
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
evaluate a ra
or certifica
you could a
st one occas
you ensure
communicat
ve copy
WRT501A
Management
stration
ement
nance)
on
erformance o
ange of creat
ation require
answer the fo
sion, what s
that you w
tes key mess
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
tive options
ements apply
ollowing que
steps did yo
rite original,
sages?
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
to write pers
y to this un
estions fully.
u take to int
, innovative
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
suasive cop
nit at the tim
terpret a cre
and persu
3
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
y. No
me of
eative
asive
11
309
Question
Critical athis unitTo gain R
following
E
n 106c:
aspects for tRPL for this
g.
Evidence of
demonstr
and pers
product/s
reasons f
What actio
and on bu
assessmen
unit, you wil
the followin
ration of effe
suasive co
ervice or ide
for choosing
ons do you t
dget?
nt and evide
ll need to sh
ng is essen
ectively inter
py that co
ea, on time a
specific des
take to mak
ence requir
how evidence
ntial:
rpreting a c
ommunicate
and on budg
sign and cop
ke sure that
red to demo
e that you ha
reative brief
es key me
get
py options.
you deliver
onstrate com
ave and can
f to write or
essages for
the copy on
mpetency in
n do the
riginal, innov
r at least
3
n time
n
vative
one
12
310
Unit 107
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto evalu
evaluatio
certificati
QuestionIf you are
QuestionQuestion
Question
: BSBEBU5
NG URL:ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ate e busi
ons into the
ion requirem
ns:e competent
n 107a:n 107b:
n 107c:
501A - Inves
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ness mode
design of a
ments apply t
t in this unit,
How have
What ne
business
What legi
stigate and
etails/BSBEB
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
els and stra
an e busine
to this unit a
you could a
e you evalua
eds to be
solution?
islation affec
design e bu
BU501A
Management
stration
ement
nance)
on
erformance o
ategies, and
ess solution.
at the time of
answer the fo
ated new eb
included in
cts the choic
usiness sol
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
d to incorp
. No licensi
f endorseme
ollowing que
business opp
n a rational
ce of your re
lutions
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
porate the
ng, legislativ
ent.
estions fully.
portunities?
e for recom
commended
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
results of t
ve, regulato
mmending a
d ebusiness?
3
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
these
ory or
an e-
?
13
311
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
evaluation
electronic
rationale
knowledg
assessmen
unit, you wil
the followin
n of e-busine
c versions of
and support
ge of relevan
nt and evide
ll need to sh
ng is essen
ess opportu
f existing bus
ting evidence
nt legislation.
ence requir
how evidence
ntial:
nities involvi
sinesses
e for choice
.
red to demo
e that you ha
ing new bus
of e-busines
onstrate com
ave and can
siness mode
ss solution
mpetency in
n do the
els and not s
3
n
imply
14
312
Unit 108
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto establ
calculate
legislativ
QuestionIf you are
QuestionQuestionQuestionQuestion
: BSBFIM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ish and mon
e and proce
e, regulatory
ns:e competent
n 108a:n 108b:n 108c:n 108d:
502A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
nitor security
ss salary p
y or certifica
t in this unit,
What proc
How is the
What is th
How do yo
age payroll
etails/BSBFI
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
y procedures
ayments, gr
tion requirem
you could a
cedures do y
e payroll data
e procedure
ou administe
M502A
Management
stration
ement
nance)
on
erformance o
s for managi
roup taxatio
ments apply
answer the fo
you follow in
a prepared?
e for authoris
er the record
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ng organiza
on and relat
y to this unit
ollowing que
managing p
?
sing paymen
ds relating to
PrescrElect
No
No
No
No
No
No
Yes
Yes
No
skills and kno
ational payro
ted paymen
at the time o
estions fully.
payroll?
nt of salaries
o payroll?
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
o N
owledge req
oll services a
nts. No licen
of endorsem
s/wages?
3
ssiblective
No
No
No
No
No
No
No
No
No
quired
and to
nsing,
ment.
15
313
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
document
using data
preparing
assessmen
unit, you wil
the followin
ting steps un
a and calcul
g appropriate
nt and evide
ll need to sh
ng is essen
ndertaken to
ations to ca
e records to
ence requir
how evidence
ntial:
o establish p
lculate payro
record payro
red to demo
e that you ha
payroll system
oll, including
oll processin
onstrate com
ave and can
m
g a range of
ng.
mpetency in
n do the
deductions
3
n
16
314
Unit 109
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto plan, p
No licens
endorsem
QuestionIf you are
Question
Question
: BSBADM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
promote and
sing, legislat
ment.
ns:e competent
n 109a:
n 109b:
503B - Plan
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
d coordinate
tive, regulato
t in this unit,
Discuss th
and mana
What kind
the plannin
and manag
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
e conference
ory or certifi
you could a
he conferenc
ged them.d of informat
ng of a confe
ge conferen
DM503B
Management
stration
ement
nance)
on
erformance o
es, ensuring
ication requi
answer the fo
ces you have
tion is requi
erence?
nces
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
g follow up p
irements ap
ollowing que
e been invo
ired in order
PrescrElect
No
No
No
No
No
No
Yes
Yes
No
skills and kno
procedures a
pply to this u
estions fully.
lved in and
r to success
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
o N
owledge req
are incorpor
unit at the tim
how you pla
sfully prepar
3
ssiblective
No
No
No
No
No
No
No
No
No
quired
rated.
me of
anned
re for
17
315
Question
Question
Critical athis unitTo gain R
following
E
n 109c:
n 109d:
aspects for tRPL for this
g.
Evidence of
undertaki
requireme
preparing
addressin
What are
the event?
What kind
assessmen
unit, you wil
the followin
ng appropr
ents
g required co
ng contingen
the best me
?
of continge
nt and evide
ll need to sh
ng is essen
riate prepar
ommunicatio
ncy situations
ethods of co
ncy situation
ence requir
how evidence
ntial:
rations and
ons
s as they ari
mmunication
ns do you ne
red to demo
e that you ha
investigatio
ise.
n? And how
eed to prepa
onstrate com
ave and can
ons to ide
w do you pro
are for?
mpetency in
n do the
ntify confer
3
omote
n
rence
18
316
Unit 110
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto plan
impleme
certificati
QuestionIf you are
Question
QuestionQuestion
: BSBADM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
or review th
nting, monit
ion requirem
ns:e competent
n 110a:
n 110b:n 110c:
504B - Plan
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
he requirem
toring and
ments apply t
t in this unit,
How do yo
system?
What do y
How do yo
or review a
etails/BSBAD
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ments of eff
reviewing th
to this unit a
you could a
ou identify re
you do to sup
ou identify im
administrat
DM504B
Management
stration
ement
nance)
on
erformance o
fective admi
he system.
at the time of
answer the fo
equirements
pport system
mprovements
ive systems
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
inistration s
No licensin
f endorseme
ollowing que
or modifica
m implement
s to the syst
s
PrescrElect
No
No
No
No
No
No
Yes
Yes
No
skills and kno
systems and
ng, legislativ
ent.
estions fully.
tions to the
tation?
tem?
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
o N
owledge req
d procedure
ve, regulato
administratio
3
ssiblective
No
No
No
No
No
No
No
No
No
quired
es for
ory or
on
19
317
Critical athis unitTo gain R
following
E
Want to Downloa
http://bus
The-RPL
Unit 111
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
aspects for tRPL for this
g.
Evidence of
document
developin
working w
provide evid its RPL Ev
siness.thetra
L-Evidence-G
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7 Certificate
7 Certificate
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7 Certificate
7 Certificate
7 Certificate
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age busines
etails/BSBAD
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on
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Business M
ness Admini
line Manage
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CORE
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No
No
onstrate com
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ementation
01/Unit-110-
and develop
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mpetency in
n do the
m
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pment
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PosElec
o N
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32
n
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No
No
No
No
No
No
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No
20
318
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Critical athis unitTo gain R
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n 111a:
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aspects for tRPL for this
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Evidence of
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What is
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How do
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What stra
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unit, you wil
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ence requir
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skills and kno
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estions fully.
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21
319
Unit 112
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto establ
manage
training.
time of e
QuestionIf you are
QuestionQuestionQuestionQuestion
: BSBITB50
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
lish a workg
the network
No licensing
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unit can be
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lish and ma
etails/BSBIT
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erformance o
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No
t No
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No
No
No
No
No
No
outcomes, s
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omputer net
PrescrElect
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No
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Yes
Yes
No
skills and kno
echnology c
assisting use
ments apply
estions fully.
work require
twork system
group networ
e of the netw
twork
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
o N
owledge req
consultant a
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to this unit a
ements?
m?
rk?
work?
32
ssiblective
No
No
No
No
No
No
No
No
No
quired
nd to
viding
at the
22
320
Critical athis unitTo gain R
following
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aspects for tRPL for this
g.
Evidence of
applying p
identifying
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assessmen
unit, you wil
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principles of
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ll need to sh
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ence requir
how evidence
ntial:
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e that you ha
s and arising
als.
onstrate com
ave and can
g issues
mpetency in
n do the
32
n
23
321
Unit 113
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto plan a
resource
an overv
legislativ
QuestionIf you are
Question
Question
: BSBHRM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
nd oversee
es function a
view of hu
e, regulatory
ns:e competent
n 113a:
n 113b:
501B - Mana
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unit can be
Qualificatio
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and deliver
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uman resou
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services in
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organisatio
age human
etails/BSBHR
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ess
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ness Admini
line Manage
rnance
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human reso
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rces servic
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you determ
n your organ
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on?
resources
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Management
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on
erformance o
ources servic
dination of se
ces and inc
ments apply
answer the fo
mine strateg
nisation?
the deliver
services
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ces. It is not
ervices and
cludes busi
y to this unit
ollowing que
gies for de
ry of human
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
t specific to a
approaches
iness ethics
at the time o
estions fully.
livery of h
n resources
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
any given hu
s. This unit t
s. No licen
of endorsem
uman resou
services in
32
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
uman
takes
nsing,
ment.
urces
your
24
322
Question
Question
Critical athis unitTo gain R
following
E
n 113c:
n 113d:
aspects for tRPL for this
g.
Evidence of
demonstr
resources
demonstr
and moni
business
knowledg
How do y
services in
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resources
assessmen
unit, you wil
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rated skills in
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toring huma
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n your organ
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functions ac
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ll need to sh
ng is essen
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across the or
gaging key s
an resources
nt legislation.
r and evalu
nisation?
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cross your o
ence requir
how evidence
ntial:
and impleme
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s plans, and
.
uate the de
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organisation?
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e that you ha
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s, implemen
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elivery of h
dinated app
?
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mpetency in
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proach to hu
ds for develo
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32
urces
uman
n
uman
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oader
25
323
Unit 114
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto mana
through
upgrades
the time
QuestionIf you are
Question
Question
4: BSBHRM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ge human
selection o
s. No licens
of endorsem
ns:e competent
n 114a:
n 114b:
502A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
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resources i
of appropria
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ment.
t in this unit,
Describe
informatio
Explain ho
selection a
age human
etails/BSBHR
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on
ess
Business M
ness Admini
line Manage
rnance
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Administratio
ent
cribes the pe
information
te systems,
ive, regulato
you could a
an occasio
n systems.
ow you asse
and impleme
resources
RM502A
Management
stration
ement
nance)
on
erformance o
systems fro
, to implem
ory or certific
answer the fo
on where y
essed writte
entation.
manageme
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
om the rese
mentation, o
cation requi
ollowing que
you have m
en reports re
ent informat
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
earch and
ongoing rev
rements app
estions fully.
managed h
elated to HR
tion system
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
planning sta
iew and sy
ply to this u
uman resou
RIS specifica
32
ms
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ages,
ystem
unit at
urces
ation,
26
324
Question
Question
Critical athis unitTo gain
following
E
n 114c:
n 114d:
aspects for tRPL for th
g.
Evidence of
assessme
implemen
transition
knowledg
limitations
How have
the mana
implement
Describe
capabilitie
assessmen
is unit, you
the followin
ent of written
ntation plan
and implem
ge of the ty
s.
e you planne
agement sk
tation?
some of th
s and limitat
nt and evide
u will need
ng is essen
n reports on
for an HR
mentation of a
ypes of HR
ed the imple
ills that yo
he HRIS a
tions.
ence requir
to show ev
ntial:
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RIS and ass
a new HRIS
IS available
ementation
u used to
available an
red to demo
vidence that
fication, sele
sociated ma
S
e and their
of an HRIS
oversee its
nd contrast
onstrate com
t you have
ection and im
anagement s
respective
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s transition
their respe
mpetency in
and can do
mplementati
skills to ove
capabilities
32
were
and
ective
n
o the
on
ersee
s and
27
325
Unit 115
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto plan w
workforce
designing
workforce
certificati
QuestionIf you are
Question
Question
5: BSBHRM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
workforce str
e objectives
g strategies
e is availab
ion requirem
ns:e competent
n 115a:
n 115b:
513A - Mana
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unit can be
Qualificatio
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rategies to a
s with busine
and succe
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ments apply t
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Describe
including r
What are t
age workfo
etails/BSBHR
a part of:
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ess
Business M
ness Admini
line Manage
rnance
ess (Govern
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achieve orga
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ssion plans
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to this unit a
you could a
a workforc
relevant rese
the labour d
rce plannin
RM513A
Management
stration
ement
nance)
on
erformance o
anisational g
analysinglab
to ensure
d changes.
at the time of
answer the fo
ce developm
earch and sp
emand and
ng
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
goals and ob
bour market
a competen
No licensin
f endorseme
ollowing que
ment plan
pecific strate
supply relat
PrescrElect
No
No
No
No
No
No
Yes
No
Yes
skills and kno
bjectives. It
trends and
nt and appr
ng, legislativ
ent.
estions fully.
that you h
egies.
ted to your s
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
s N
owledge req
includes alig
predictions
ropriately div
ve, regulato
have develo
specific indus
32
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
gning
, and
verse
ory or
oped,
stry?
28
326
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developm
strategies
knowledg
requireme
assessmen
unit, you wil
the followin
ment of a w
s to ensure a
ge of labour
ents for the o
nt and evide
ll need to sh
ng is essen
workforce pla
access to a s
r demand a
organisation
ence requir
how evidence
ntial:
an which in
skilled workf
nd supply r
n.
red to demo
e that you ha
ncludes rele
force
relevant to t
onstrate com
ave and can
evant resea
the specific
mpetency in
n do the
rch and sp
c industry or
32
n
pecific
r skill
29
327
Unit 116
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto implem
associate
bonuses
legislativ
QuestionIf you are
Question
Question
6: BSBHRM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ment an org
ed with remu
and the le
e, regulatory
ns:e competent
n 116a:
n 116b:
505A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
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n Business A
n Manageme
his unit desc
ganisation's
uneration in
egislative as
y or certifica
t in this unit,
Describe t
benefits.
What are
different o
age remune
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
remunerati
cluding pac
spects of re
tion requirem
you could a
the legislatio
some of th
ccupational
eration and
RM505A
Management
stration
ement
nance)
on
erformance o
on and ben
kaging, sala
emuneration
ments apply
answer the fo
on affecting
he remunera
groups and
employee
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
nefit plans.
ary benchma
and emplo
y to this unit
ollowing que
g the manag
ation strateg
circumstanc
benefits
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
It incorpora
arking, mark
oyee benefit
at the time o
estions fully.
gement of re
gies that ca
ces?
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
ates all func
ket rates rev
ts. No licen
of endorsem
emuneration
an be applie
33
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ctions
views,
nsing,
ment.
n and
ed to
30
328
Question
Critical athis unitTo gain R
following
E
n 116c:
aspects for tRPL for this
g.
Evidence of
complianc
demonstr
occupatio
applicatio
knowledg
superann
How can
process?
assessmen
unit, you wil
the followin
ce with all of
rated capaci
onal groups a
on of awards
ge of the req
uation repor
awards and
nt and evide
ll need to sh
ng is essen
f the legal as
ity to resea
and circums
and agreem
uirements o
rting, FBT an
d agreement
ence requir
how evidence
ntial:
spects of ma
rch and ap
stances
ments to stru
of the Austra
nd bonus pa
ts be used
red to demo
e that you ha
anaging rem
ply remune
ucture remun
alian Tax Off
ayments.
to structure
onstrate com
ave and can
muneration a
ration strate
neration pro
fice in relatio
e a remuner
mpetency in
n do the
nd benefits
egies to diff
cesses
on to income
33
ration
n
ferent
e tax,
31
329
Unit 117
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto manag
organisa
requirem
QuestionIf you are
Question
QuestionQuestion
: BSBHRM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ge all aspec
tional polici
ments apply t
ns:e competent
n 117a:
n 117b:n 117c:
506A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
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n Manageme
his unit desc
cts of the rec
es and pro
o this unit at
t in this unit,
How are
selectiond
How do yo
What is t
organisatio
age recruitm
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
cruitment se
ocedures. N
t the time of
you could a
e policies
eveloped wi
ou recruit an
the process
on?
ment select
RM506A
Management
stration
ement
nance)
on
erformance o
election and
No licensing
endorseme
answer the fo
and p
ithin your org
nd select staf
s for manag
tion and ind
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
induction p
g, legislative
ent.
ollowing que
rocedures
ganisation?
ff within you
ging the ind
duction pro
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
rocesses in
e, regulatory
estions fully.
relating
ur organisatio
duction of s
cesses
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
accordance
y or certific
to recruit
on?
staff within
33
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
e with
cation
tment
your
32
330
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developm
induction
recruitme
knowledg
assessmen
unit, you wil
the followin
ment of a po
OR critical
nt, selection
ge of relevan
nt and evide
ll need to sh
ng is essen
olicy and pro
analysis of
n and inducti
nt legislation.
ence requir
how evidence
ntial:
ocedures fra
f an existing
on
.
red to demo
e that you ha
amework fo
g policy and
onstrate com
ave and can
or recruitmen
d procedure
mpetency in
n do the
nt, selection
es framewor
33
n
n and
rk for
33
331
Unit 118
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto deal w
conduct o
to this un
QuestionIf you are
QuestionQuestion
: BSBHRM5
NG URL:ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
with redeplo
of exit interv
nit at the time
ns:e competent
n 118a:n 118b:
507A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
oyment, res
views. No lic
e of endorse
t in this unit,
Describe t
How have
of separat
age separat
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ignation, re
censing, legis
ement.
you could a
the legislatio
e you develo
ion and term
tion or term
RM507A
Management
stration
ement
nance)
on
erformance o
tirement, di
slative, regu
answer the fo
on affecting d
oped and/or
mination of e
mination
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
smissal and
ulatory or cer
ollowing que
dismissal.
reviewed po
employees?
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
d redundanc
rtification req
estions fully.
olicies to ma
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
cy, including
quirements a
anage all as
33
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
g the
apply
pects
34
332
Question
Critical athis unitTo gain R
following
E
n 118c:
aspects for tRPL for this
g.
Evidence of
developm
terminatio
framewor
knowledg
skills in
terminatio
What skil
proceeding
interviews
assessmen
unit, you wil
the followin
ment of polic
on of employ
rk on separa
ge of the legi
counselling
on and cond
ls do you
gs, providin
?
nt and evide
ll need to sh
ng is essen
cies and pro
yees OR cr
tion and term
slative requ
employees
ucting exit in
possess in
ng advice
ence requir
how evidence
ntial:
ocedures to
ritical analys
mination
irements for
in disciplin
nterviews.
counseling
on termina
red to demo
e that you ha
manage al
sis of an exi
r dismissal
nary procee
g employee
ation and
onstrate com
ave and can
ll aspects o
isting policy
edings, prov
es in discip
conducting
mpetency in
n do the
f separation
y and proced
viding advic
33
linary
exit
n
n and
dures
ce on
35
333
Unit 119
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto proces
establish
ongoing
apply to t
QuestionIf you are
Question
Question
: BSBHRM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ss and anal
hment of re
review and
this unit at th
ns:e competent
n 119a:
n 119b:
509A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
lyse both wo
ehabilitation
evaluation.
he time of en
t in this unit,
Describe t
work prog
Explain h
compensa
age rehabil
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
orkers comp
needs and
No licensing
ndorsement
you could a
the legislatio
rams.
how you
ation and sic
itation or re
RM509A
Management
stration
ement
nance)
on
erformance o
pensation an
d return to
g, legislative
.
answer the fo
on affecting
have proce
ck leave claim
eturn to wo
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
nd sick leav
work progr
e, regulatory
ollowing que
your work
essed and
ms.
rk program
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
ve claims. It
rams, and
or certificat
estions fully.
in rehabilita
d analysed
s
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
t also cover
their monito
tion requirem
ation or retu
both wor
33
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
rs the
oring,
ments
urn to
rkers’
36
334
Question
Critical athis unitTo gain R
following
E
n 119c:
aspects for tRPL for this
g.
Evidence of
critical an
assessme
rehabilitat
knowledg
Critically e
rehabilitiat
assessmen
unit, you wil
the followin
nalysis of the
ent of the s
tion return-to
ge of relevan
evaluate the
tion return to
nt and evide
ll need to sh
ng is essen
e organisatio
strengths an
o-work progr
nt legislation.
e strengths
o work progr
ence requir
how evidence
ntial:
on's rehabilita
nd weaknes
rams
.
and weakn
rams.
red to demo
e that you ha
ation return-
sses of the
nesses of a
onstrate com
ave and can
-to-work pro
organisatio
an organiza
mpetency in
n do the
grams
on's approac
33
ations
n
ch to
37
335
Unit 120
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto devel
organisa
requirem
QuestionIf you are
Question
QuestionQuestionQuestion
: BSBHRM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
lop, implem
tion, or on b
ments apply t
ns:e competent
n 120a:
n 120b:n 120c:n 120d:
510A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ment and r
behalf of an
o this unit at
t in this unit,
How do
organisatio
How do yo
What step
What is yo
age mediat
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
review guid
organisation
t the time of
you could a
you dete
on?
ou establish
ps do you fol
our process f
ion process
RM510A
Management
stration
ement
nance)
on
erformance o
elines and
n. No licensi
endorseme
answer the fo
rmine the
guidelines f
low in prepa
for reaching
ses
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
procedure
ing, legislati
ent.
ollowing que
mediation
for mediation
aring for med
g settlement
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
s for med
ve, regulato
estions fully.
requireme
n with stakeh
diation?
of a dispute
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
iation within
ory or certific
ents within
holders?
e?
33
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
n an
cation
the
38
336
Question
Critical athis unitTo gain R
following
E
n 120e:
aspects for tRPL for this
g.
Evidence of
guidelines
reviewed
weakness
effective t
knowledg
How do yo
assessmen
unit, you wil
the followin
s for mediat
OR a critic
ses of the ap
techniques i
ge of relevan
ou assess th
nt and evide
ll need to sh
ng is essen
tion which h
al evaluatio
pproach
n mediation
nt legislation,
he effectiven
ence requir
how evidence
ntial:
have been d
n of existing
of workplac
, codes of pr
ness of the m
red to demo
e that you ha
developed, d
g guidelines
ce issues
ractice and n
mediation pro
onstrate com
ave and can
disseminated
s detailing th
national stan
ocess?
mpetency in
n do the
d, monitored
he strengths
ndards.
33
n
d and
s and
39
337
Unit 121
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto manag
of the ra
stress m
licensing
endorsem
QuestionIf you are
QuestionQuestion
: BSBLED5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ge programs
nge of prog
anagement,
, legislative
ment.
ns:e competent
n 121a:n 121b:
502A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
s within a he
rams that w
smoking ce
, regulatory
t in this unit,
How do yo
How do y
employees
age program
etails/BSBLE
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ealth and we
would typical
essation, ex
or certifica
you could a
ou gather inf
you develop
s?
ms that prom
ED502A
Management
stration
ement
nance)
on
erformance o
ellbeing focu
ly be assoc
xercise, Emp
ation require
answer the fo
formation on
p a plan to
mote perso
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
us. The unit
ciated with h
ployee Assis
ements apply
ollowing que
n employee h
o improve th
onal effectiv
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
addresses t
health and w
stance Progr
y to this un
estions fully.
health issue
he health a
veness
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
the manage
wellbeing suc
rams (EAPs
nit at the tim
es?
and wellbein
34
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ement
ch as
s). No
me of
ng of
40
338
Question
Critical athis unitTo gain R
following
E
n 121c:
aspects for tRPL for this
g.
Evidence of
research
or more a
technique
effectiven
knowledg
outcomes
What tech
program?
assessmen
unit, you wil
the followin
on employe
areas
es for mon
ness
ge of a rang
s.
hniques do y
nt and evide
ll need to sh
ng is essen
ee health iss
nitoring an
ge of employ
you use to m
ence requir
how evidence
ntial:
sues and a p
employee
yee health i
monitor and e
red to demo
e that you ha
plan to impr
health pr
issues and
evaluate an
onstrate com
ave and can
rove employ
rogram and
options for
employee h
mpetency in
n do the
yee health in
d evaluating
improving h
34
health
n
n one
g its
health
41
339
Unit 122
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto identif
distinguis
operation
the time
QuestionIf you are
Question
Question
: BSBMKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
fy, evaluate
shing the ch
ns. No licens
of endorsem
ns:e competent
n 122a:
n 122b:
501B - Iden
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
and take ad
haracteristics
sing, legisla
ment.
t in this unit,
How do yo
to determi
How have
operations
tify and eva
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
dvantage of
s of possible
tive, regulat
you could a
ou go abou
ne whether
you docum
s to take adv
aluate mark
KG501B
Management
stration
ement
nance)
on
erformance o
f marketing
e markets a
ory or certifi
answer the fo
t identifying
they will me
ented the ch
vantage of n
keting oppo
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
opportunitie
nd assessin
ication requ
ollowing que
and evalua
eet organizat
hanges need
ew opportun
ortunities
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
es by analys
ng the viabil
irements ap
estions fully.
ating market
tional object
ded to curre
nities?
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
sing market
ity of chang
pply to this u
ting opportu
ives?
nt business
34
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
data,
ges to
unit at
nities
42
340
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
identifying
meet orga
document
resources
opportuni
assessmen
unit, you wil
the followin
g and evalu
anisational o
ting how cu
s will be re
ties.
nt and evide
ll need to sh
ng is essen
uating marke
objectives
urrent busine
equired to t
ence requir
how evidence
ntial:
eting oppor
ess operatio
ake advanta
red to demo
e that you ha
rtunities to d
ons will nee
age of new
onstrate com
ave and can
determine w
ed to be mo
wly identified
mpetency in
n do the
whether they
odified and
d and evalu
34
n
y will
what
uated
43
341
Unit 123
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto determ
marketin
this unit a
QuestionIf you are
Question
Question
Question
: BSBMKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
mine the op
g componen
at the time o
ns:e competent
n 123a:
n 123b:
n 123c:
502B - Esta
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ptimum ma
nts. No licen
of endorsem
t in this unit,
What are
within you
What are
within you
What are t
ablish and a
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
rketing mix
sing, legisla
ent.
you could a
the elemen
r organisatio
the elemen
r organisatio
the marketin
adjust the m
KG502B
Management
stration
ement
nance)
on
erformance o
for a busi
ative, regulat
answer the fo
nts that com
on?
nts that com
on?
ng mix eleme
marketing m
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ness throug
tory or certifi
ollowing que
mpose the
mpose the m
ents designe
mix
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
gh analysis
ication requi
estions fully.
marketing m
marketing m
ed to addres
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
of inter re
irements ap
mix for prod
mix for a se
ss?
34
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
elated
ply to
ducts
ervice
44
342
Question
Critical athis unitTo gain R
following
E
n 123d:
aspects for tRPL for this
g.
Evidence of
developin
marketing
marketing
o levels
o how a
o how a
o wheth
o how th
reporting
including
When wou
assessmen
unit, you wil
the followin
ng a report c
g mix in an
g mix, such a
s of custome
a product or
a product or
her additiona
he product o
on at least o
coverage of
uld you need
nt and evide
ll need to sh
ng is essen
containing a
n organisatio
as:
r service to
service will b
service will b
al products o
or service wi
one review o
f any necess
d to adjust a
ence requir
how evidence
ntial:
a description
on, includin
be provided
be distribute
be priced
or services w
ll be promot
of the succe
sary adjustm
n existing m
red to demo
e that you ha
n of activitie
g informatio
ed
will be offered
ted
ess of marke
ments made.
marketing mix
onstrate com
ave and can
es undertake
on on each
d
eting mix act
x?
mpetency in
n do the
en to establ
h element o
tivities devel
34
n
lish a
of the
loped
45
343
Unit 124
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto plan
objective
licensing
endorsem
QuestionIf you are
Question
Question
4: BSBMKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
market res
es, identifyin
, legislative
ment.
ns:e competent
n 124a:
n 124b:
506B - Plan
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
earch by id
g data gath
, regulatory
t in this unit,
How have
organizatio
What are t
n market res
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
dentifying m
hering appro
or certifica
you could a
e you iden
on?
the steps yo
search
KG506B
Management
stration
ement
nance)
on
erformance o
market rese
oaches and
ation require
answer the fo
ntified the m
ou took to pre
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
arch needs
developing
ements apply
ollowing que
market rese
epare a mar
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
s, defining
a market re
y to this un
estions fully.
earch requ
rket research
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
market rese
esearch plan
nit at the tim
irements fo
h plan?
34
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
earch
n. No
me of
or an
46
344
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
identifying
developin
time and
assessmen
unit, you wil
the followin
g and definin
ng a docum
budget for m
nt and evide
ll need to sh
ng is essen
ng market re
ented mark
market resea
ence requir
how evidence
ntial:
esearch requ
et research
arch to be un
red to demo
e that you ha
uirements in
plan descr
ndertaken by
onstrate com
ave and can
an organisa
ribing the sc
y an organis
mpetency in
n do the
ation
cope, objec
sation.
34
n
ctives,
47
345
Unit 125
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto condu
business
marketin
certificati
QuestionIf you are
Question
Question
5: BSBMKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
uct an analy
s performanc
g activities a
ion requirem
ns:e competent
n 125a:
n 125b:
507A - Inter
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ysis of mark
ce, and to p
and in draw
ments apply t
t in this unit,
What are
market tre
Describe
comparativ
rpret marke
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ket data in
prepare mar
wing up a ma
to this unit a
you could a
some stati
ends?
how you ha
ve market in
t trends and
KG507A
Management
stration
ement
nance)
on
erformance o
order to de
rket and bus
arketing plan
at the time of
answer the fo
istical techn
ave monitor
nformation?
d developm
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
etermine or
siness forec
n. No licens
f endorseme
ollowing que
niques that
red current
ments
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
rganisationa
casts that a
ing, legislati
ent.
estions fully.
you have
marketing p
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
l and comp
ssist in targ
ive, regulato
used to an
performance
34
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
petitor
geting
ory or
alyse
e and
48
346
Question
Critical athis unitTo gain R
following
E
n 125c:
aspects for tRPL for this
g.
Evidence of
applying
developm
document
How have
assessmen
unit, you wil
the followin
a range
ments, curren
ting analysis
you docum
nt and evide
ll need to sh
ng is essen
of statistic
nt marketing
s of market d
ented and p
ence requir
how evidence
ntial:
cal techniqu
performanc
data includin
presented yo
red to demo
e that you ha
ues to an
ce and comp
ng visual pre
our analysis
onstrate com
ave and can
nalyse mark
parative mar
esentation of
of market da
mpetency in
n do the
ket trends
rket informat
f findings.
34
ata?
n
and
tion
49
347
Unit 126
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto plan d
regulator
QuestionIf you are
QuestionQuestion
Critical athis unit
6: BSBMKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
direct market
ry or certifica
ns:e competent
n 126a:n 126b:
aspects for t
508A - Plan
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ting activitie
ation require
t in this unit,
Detail the
How do yo
assessmen
n direct mar
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
s that match
ements apply
you could a
steps you to
ou measure
nt and evide
keting activ
KG508A
Management
stration
ement
nance)
on
erformance o
h organisatio
y to this unit
answer the fo
ook to develo
the effective
ence requir
vities
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
onal objectiv
at the time o
ollowing que
op a direct m
eness of a d
red to demo
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
ves. No licen
of endorsem
estions fully.
marketing pla
irect market
onstrate com
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
nsing, legisla
ment.
an.
ting plan?
mpetency in
35
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ative,
n
50
348
To gain R
following
E
RPL for this
g.
Evidence of
developin
o object
o type o
o analys
o budge
methods t
unit, you wil
the followin
ng a docume
tives of the d
of direct mar
sis of previo
et
to measure
ll need to sh
ng is essen
ented direct m
direct marke
rketing strate
us data and
effectivenes
how evidence
ntial:
marketing pl
eting activity
egies and ac
any correct
ss.
e that you ha
lan providing
ctivities to be
tive actions t
ave and can
g information
e undertaken
taken
n do the
n on the:
n
3551
349
Unit 127
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto implem
with an
requirem
QuestionIf you are
Question
Question
Question
: BSBMKG
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ment, monito
organisatio
ments apply t
ns:e competent
n 127a:
n 127b:
n 127c:
G509A - Imp
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
or and evalu
n's marketi
o this unit at
t in this unit,
For at lea
responsibi
What skill
implement
How do yo
lement and
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ate the effec
ng plan. N
t the time of
you could a
st one direc
ilities to team
s do you us
t a direct ma
ou monitor a
d monitor di
KG509A
Management
stration
ement
nance)
on
erformance o
ctiveness of
o licensing
endorseme
answer the fo
ct marketing
m members
se to coord
arketing cam
and analyse
irect market
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
direct marke
, legislative
ent.
ollowing que
g campaign,
and externa
inate physic
mpaign?
campaign p
ting activiti
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
eting activiti
e, regulatory
estions fully.
describe ho
al suppliers.
cal and hum
erformance
es
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
es in accord
y or certific
ow you alloc
man resourc
with your te
35
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
dance
cation
cated
ces to
eam?
52
350
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
allocate r
direct ma
coordinat
campaign
monitor a
analyse c
assessmen
unit, you wil
the followin
responsibiliti
rketing cam
e resources
n
nd evaluate
campaign pe
nt and evide
ll need to sh
ng is essen
ies to team
paign
s, tools and
performanc
erformance in
ence requir
how evidence
ntial:
members a
personnel
ce of direct m
nvolving tea
red to demo
e that you ha
and externa
required to
marketing ca
am at conclu
onstrate com
ave and can
al suppliers
implement
ampaign
sion of camp
mpetency in
n do the
for at least
direct mark
paign.
35
n
t one
keting
53
351
Unit 128
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto resear
commun
legislativ
QuestionIf you are
Question
Question
: BSBMKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
rch, prepare
ications and
e, regulatory
ns:e competent
n 128a:
n 128b:
510A - Plan
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
e and evalua
d website
y or certifica
t in this unit,
What is th
marketing
How have
service?
n e-marketin
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ate an organ
marketing i
tion requirem
you could a
he process
strategy for
e you develo
ng commun
KG510A
Management
stration
ement
nance)
on
erformance o
nisational e m
n support o
ments apply
answer the fo
that you ha
r at least one
oped a web
nications
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
marketing p
of marketin
y to this unit
ollowing que
ave followed
e product or
site marketi
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
lan that inte
ng objective
at the time o
estions fully.
d to docume
service?
ing strategy
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
egrates elect
es. No licen
of endorsem
ent an elect
for a produ
35
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
tronic
nsing,
ment.
tronic
uct or
54
352
Question
Critical athis unitTo gain R
following
E
n 128c:
aspects for tRPL for this
g.
Evidence of
document
service c
methods
document
organisat
How do yo
objectives
assessmen
unit, you wil
the followin
ting an elec
containing a
ting a websi
ional market
ou know if y
?
nt and evide
ll need to sh
ng is essen
ctronic mark
n action pla
ite marketing
ting objectiv
our strategie
ence requir
how evidence
ntial:
keting strateg
an, schedul
g strategy fo
ves
es meet ove
red to demo
e that you ha
gy and plan
le, costings
or a product
erall organiza
onstrate com
ave and can
n for at leas
, monitoring
or service th
ational mark
mpetency in
n do the
st one produ
g and evalu
hat meets ov
35
keting
n
uct or
uation
verall
55
353
Unit 129
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto implem
meeting
performa
at the tim
QuestionIf you are
Question
Question
: BSBMKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ment market
organisatio
ance. No lice
me of endors
ns:e competent
n 129a:
n 129b:
514A - Impl
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ting activities
onal marke
ensing, legis
sement.
t in this unit,
When hav
in an orga
What skills
activities?
ement and
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
s described
eting object
slative, regu
you could a
ve you succe
nisation’s m
s do you use
monitor ma
KG514A
Management
stration
ement
nance)
on
erformance o
in a marketi
tives, and
latory or cer
answer the fo
essfully imp
marketing pla
e when coor
arketing act
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ing plan, to m
take actio
rtification req
ollowing que
lemented m
an?
rdinating peo
tivities
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
monitor thei
ons to imp
quirements
estions fully.
marketing stra
ople involved
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
r effectivene
prove mark
apply to this
ategies iden
d in these m
35
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ess in
keting
s unit
ntified
market
56
354
Question
Critical athis unitTo gain R
following
E
n 129c:
aspects for tRPL for this
g.
Evidence of
successfu
marketing
coordinat
monitorin
objectives
modifying
How have
and when
assessmen
unit, you wil
the followin
ully implem
g plan
ing personn
g, evaluatin
s
g marketing a
e you monito
have you m
nt and evide
ll need to sh
ng is essen
enting mar
el involved i
ng and re
activities in l
ored the eff
modified them
ence requir
how evidence
ntial:
rketing stra
n conducting
porting on
ine with new
fectiveness
m in line with
red to demo
e that you ha
ategies iden
g marketing
marketing
w or emergin
of your ma
h new or eme
onstrate com
ave and can
ntified in a
activities
activities
ng trends.
rketing activ
erging trend
mpetency in
n do the
an organisa
against de
35
vities,
ds?
n
ation's
efined
57
355
Unit 130
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto prepa
marketin
unit at th
QuestionIf you are
Question
Question
Question
: BSBMKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
re for, cond
g plan. No
e time of en
ns:e competent
n 130a:
n 130b:
n 130c:
515A - Cond
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
duct and rep
licensing, le
dorsement.
t in this unit,
Describe t
internal or
How have
organizatio
How did yo
duct a mark
etails/BSBM
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
port on a ma
egislative, re
you could a
the process
r external au
e you made
onal reportin
ou documen
keting audit
KG515A
Management
stration
ement
nance)
on
erformance o
arketing aud
egulatory or
answer the fo
that you de
dit of an org
sure the ma
ng requireme
nt and report
t
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
dit in accord
r certification
ollowing que
eveloped an
ganisation’s
arketing activ
ents?
t on this?
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
dance with a
n requireme
estions fully.
nd/or adopte
marketing a
vities are in
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
an organisa
ents apply to
ed to condu
ctivities.
accordance
35
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ation's
o this
ct an
e with
58
356
Critical athis unitTo gain R
E
aspects for tRPL for this
Evidence of
conductin
organisat
requireme
assessmen
unit, you wil
the followin
ng, documen
ion's marke
ents.
nt and evide
ll need to sh
ng is essen
nting and r
eting activit
ence requir
how evidence
ntial:
reporting on
ties in acc
red to demo
e that you ha
n an interna
cordance w
onstrate com
ave and can
al and exte
ith organisa
mpetency in
n do the follo
rnal audit o
ational repo
35
n
owing
of an
orting
59
357
Unit 131
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto mana
publicatio
or certific
QuestionIf you are
Question
Question
: BSBPUB5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
age the de
ons in accor
cation requir
ns:e competent
n 131a:
n 131b:
501A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
esign, prod
rdance with o
rements app
t in this unit,
Describe a
complex p
What skills
publication
age the pub
etails/BSBPU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
duction, imp
organisation
ly to this uni
you could a
at least one
public relatio
s did you us
n?
blic relations
UB501A
Management
stration
ement
nance)
on
erformance o
plementation
nal requirem
it at the time
answer the fo
occasion w
ns publicatio
se to design
s publicatio
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
n and eva
ents. No lice
e of endorse
ollowing que
where you de
on.
n, produce,
on process
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
aluation of
ensing, legis
ment.
estions fully.
eveloped an
implement a
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
public rela
slative, regul
d implemen
and evaluate
36
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ations
latory
ted a
e this
60
358
Critical athis unitTo gain R
E
aspects for tRPL for this
Evidence of
developin
accordan
assessmen
unit, you wil
the followin
ng and imple
ce with the p
nt and evide
ll need to sh
ng is essen
ementing at l
publication d
ence requir
how evidence
ntial:
east one co
deadline.
red to demo
e that you ha
omplex public
onstrate com
ave and can
c relations p
mpetency in
n do the follo
publication in
36
n
owing
n
61
359
Unit 132
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
and know
licensing
endorsem
QuestionIf you are
QuestionQuestion
Question
: BSBPUB5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op complex a
wledge acq
, legislative
ment.
ns:e competent
n 132a:n 132b:
n 132c:
502A - Deve
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
and potentia
uired in the
, regulatory
t in this unit,
How do yo
What risk
consider?
When is it
elop and ma
etails/BSBPU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ally on-going
e unit BSBP
or certifica
you could a
ou identify th
assessmen
appropriate
anage com
UB502A
Management
stration
ement
nance)
on
erformance o
g public relat
PUB402A D
ation require
answer the fo
he campaign
nt strategies
e to engage e
plex public
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
tions campa
Develop pub
ements apply
ollowing que
n plan object
s and budge
external sup
c relations c
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
aigns. It build
blic relations
y to this un
estions fully.
tives?
etary consid
ppliers?
campaigns
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
ds upon the
s campaigns
nit at the tim
derations did
36
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
skills
s. No
me of
d you
62
360
Question
Critical athis unitTo gain R
following
E
d
n 132d:
aspects for tRPL for this
g.
Evidence of
eveloping an
o prepa
asses
o engag
o evalua
How did yo
assessmen
unit, you wil
the followin
nd effectivel
ring campa
ssment, strat
ging externa
ating the suc
ou evaluate
nt and evide
ll need to sh
ng is essen
y managing
aign plan
tegies, sche
l suppliers w
ccess of cam
the success
ence requir
how evidence
ntial:
a complex p
containing
duling, budg
where appro
mpaign.
s of the cam
red to demo
e that you ha
public relatio
objectives
getary and re
priate
mpaign?
onstrate com
ave and can
ons campaig
of the ca
esource req
mpetency in
n do the
gn, including
ampaign, a
uirements
36
n
g:
risk
63
361
Unit 133
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto condu
and to
licensing
endorsem
QuestionIf you are
QuestionQuestionQuestion
: BSBPUB5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
uct and man
align fundra
, legislative
ment.
ns:e competent
n 133a:n 133b:n 133c:
503A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
age fundrais
aising and
, regulatory
t in this unit,
What are t
What skills
How did yo
age fundrais
etails/BSBPU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
sing and sp
sponsorship
or certifica
you could a
the features
s did you us
ou measure
sing and sp
UB503A
Management
stration
ement
nance)
on
erformance o
ponsorship a
p activities
ation require
answer the fo
of a fundrai
e to develop
your succes
ponsorship
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
activities for
with organ
ements apply
ollowing que
ising or spon
p and execut
ss?
activities
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
a not-for-pr
nisational re
y to this un
estions fully.
nsorship cam
te a campaig
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
rofit organisa
equirements
nit at the tim
mpaign?
gn?
36
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
ation,
s. No
me of
64
362
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
developin
campaign
assessmen
unit, you wil
the followin
ng and succe
n.
nt and evide
ll need to sh
ng is essen
essful execu
ence requir
how evidence
ntial:
uting and eva
red to demo
e that you ha
aluating a fu
onstrate com
ave and can
undraising or
mpetency in
n do the
r sponsorshi
36
n
ip
65
363
Unit 134
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desby public
provide a
No licens
endorsem
QuestionIf you are
QuestionQuestion
4: BSBPUB5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
c relations pe
an organisat
sing, legislat
ment.
ns:e competent
n 134a:n 134b:
504A - Deve
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ersonnel to c
tion with a p
tive, regulato
t in this unit,
What are t
How have
crisis man
elop and im
etails/BSBPU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
coordinate, d
planned com
ory or certifi
you could a
the elements
e you gone
agement pla
plement cri
UB504A
Management
stration
ement
nance)
on
erformance o
develop and
mmunications
ication requi
answer the fo
s of a crisis
about deve
ant?
isis manage
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
d implement
s response f
irements ap
ollowing que
managemen
eloping, rep
ement plans
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
a crisis man
for use in th
pply to this u
estions fully.
nt plan?
porting on a
s
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
nagement pl
he event of c
unit at the tim
and present
36
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
lan to
crisis.
me of
ing a
66
364
Question
Critical athis unitTo gain
following
E
n 134c:
aspects for tRPL for th
g.
Evidence of
developin
implemen
What step
plan?
assessmen
is unit, you
the followin
ng, reporting
nting and eva
ps did you ta
nt and evide
u will need
ng is essen
on and pres
aluating a cr
ake to implem
ence requir
to show ev
ntial:
senting a cri
risis manage
ment and ev
red to demo
vidence that
isis manage
ement plan
valuate a cr
onstrate com
t you have
ment plan
isis manage
mpetency in
and can do
36
ement
n
o the
67
365
Unit 135
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto work w
plans in
with a dis
this unit a
QuestionIf you are
Question
Question
5: BSBCON6
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
within the bu
order for an
sruptive eve
at the time o
ns:e competent
n 135a:
n 135b:
601B - Deve
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
usiness cont
n organisatio
ent. No licens
of endorsem
t in this unit,
For your o
the critica
develop an
What are t
elop and ma
etails/BSBCO
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
tinuity frame
on to manag
sing, legislat
ent.
you could a
organization
al business
nd implemen
the essentia
aintain busi
ON601B
Management
stration
ement
nance)
on
erformance o
ework to dev
ge risk and
tive, regulat
answer the fo
n, how does
functions?
nt a busines
al features of
iness contin
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
velop and im
ensure bus
ory or certifi
ollowing que
the busine
Describe th
ss continuity
f a business
nuity plans
PrescrElect
No
No
No
No
No
No
Yes
No
No
skills and kno
mplement bu
siness resilie
ication requi
estions fully.
ss continuity
he process
plan.
continuity p
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
o Y
o N
owledge req
usiness cont
ence when f
irements ap
y interrelate
you followe
plan?
36
ssiblective
No
No
No
No
No
No
No
Yes
No
quired
tinuity
faced
ply to
e with
ed to
68
366
Question
Critical athis unitTo gain R
following
E
n 135c:
aspects for tRPL for this
g.
Evidence of
knowledg
interrelate
developm
appropria
continuity
effective m
to busines
What are
developme
assessme
assessmen
unit, you wil
the followin
ge of the org
es with the c
ment and im
ate links to
y and recove
managemen
ss continuity
the skills
ent activities
ent?
nt and evide
ll need to sh
ng is essen
ganisation's
critical busine
mplementati
emergency
ery strategies
nt of the com
y risk and vu
needed to
s relating to
ence requir
how evidence
ntial:
overall bus
ess function
on of a b
y response,
s
mmunication
ulnerability a
manage th
business co
red to demo
e that you ha
siness conti
ns
business co
disaster re
and staff de
ssessment.
he communi
ontinuity risk
onstrate com
ave and can
inuity frame
ontinuity pla
ecovery pla
evelopment
ication and
and vulnera
mpetency in
n do the
work and h
an that inc
ans and det
activities re
36
staff
ability
n
how it
ludes
tailed
lating
69
367
Unit 136
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto organ
the use o
this unit a
QuestionIf you are
Question
Question
6: BSBINM50
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ise learning
of the system
at the time o
ns:e competent
n 136a:
n 136b:
01A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
to use an i
m. No licens
of endorsem
t in this unit,
Describe
staff within
How do yo
an informa
ge an inform
etails/BSBIN
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
information
sing, legislat
ent.
you could a
the informa
n your workp
ou identify th
ation or know
mation or k
NM501A
Management
stration
ement
nance)
on
erformance o
or knowledg
tive, regulato
answer the fo
tion or know
place.
he learning n
wledge mana
knowledge m
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ge managem
ory or certifi
ollowing que
wledge man
needs of rele
agement sys
managemen
PrescrElect
No
No
No
No
No
No
Yes
Yes
Yes
skills and kno
ment system
cation requi
estions fully.
nagement s
evant person
stem?
nt system
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
s N
owledge req
m and to ma
rements app
systems use
nnel in the u
37
ssiblective
No
No
No
No
No
No
No
No
No
quired
anage
ply to
ed by
use of
70
368
Question
Question
Critical athis unitTo gain R
following
E
n 136c:
n 136d:
aspects for tRPL for this
g.
Evidence of
analysis o
system/s
knowledg
How do y
within the
How do y
business a
assessmen
unit, you wil
the followin
of the streng
and evaluat
ge of relevan
you organise
organisation
ou determin
and operatio
nt and evide
ll need to sh
ng is essen
gths and wea
tion of suitab
nt legislation,
e and facilita
n?
ne the effec
onal plans?
ence requir
how evidence
ntial:
aknesses of
bility for a pa
, codes of pr
ate the lear
ctiveness of
red to demo
e that you ha
information
articular work
ractice and n
rning needs
the system
onstrate com
ave and can
or knowledg
k or organisa
national stan
of relevant
’s contributi
mpetency in
n do the
ge managem
ational conte
ndards.
37
t staff
on to
n
ment
ext
71
369
Unit 137
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto protec
establish
property
requirem
QuestionIf you are
QuestionQuestion
: BSBIPR50
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ct, secure an
hing and m
to ensure
ments apply t
ns:e competent
n 137a:n 137b:
01A - Manag
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
nd effectively
aintaining s
business
o this unit at
t in this unit,
What type
What are
establishe
ge intellectu
etails/BSBIP
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
y use intang
systems to
growth. No
t the time of
you could a
es of intellect
some of the
ed to manage
ual property
R501A
Management
stration
ement
nance)
on
erformance o
ible assets o
protect and
o licensing,
endorseme
answer the fo
tual property
e strategies,
e your own o
y to protect
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
of value to a
d exploit a
legislative,
ent.
ollowing que
y exisit within
, policies an
or others’ IP
t and grow
PrescrElect
No
No
No
No
No
No
Yes
Yes
Yes
skills and kno
an organisati
n organisat
, regulatory
estions fully.
n your organ
nd procedure
P?
business
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
s N
owledge req
ion. It focuse
tion's intelle
y or certific
nization?
es that you
37
ssiblective
No
No
No
No
No
No
No
No
No
quired
es on
ectual
cation
have
72
370
Question
Critical athis unitTo gain R
following
E
n 137c:
aspects for tRPL for this
g.
Evidence of
identificat
relevant le
establishm
and use o
identificat
How do yo
organisatio
assessmen
unit, you wil
the followin
tion of the ty
egislation pr
ment or revie
of own and o
tion of comm
ou go abou
on’s IP?
nt and evide
ll need to sh
ng is essen
ypes of intelle
rotecting the
ew of strateg
others' intelle
mercialisation
t identifying
ence requir
how evidence
ntial:
ectual prope
em
gies, policies
ectual prope
n potential o
the comme
red to demo
e that you ha
erty within th
s and proced
erty
of an organis
ercialization
onstrate com
ave and can
he organisati
dures for the
sation's intel
potential of
mpetency in
n do the
ion and the
e manageme
lectual prope
37
f your
n
ent
erty
73
371
Unit 138
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto manag
area. The
No licens
endorsem
QuestionIf you are
QuestionQuestion
: BSBRSK5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ge risks in a
e unit has b
sing, legislat
ment.
ns:e competent
n 138a:n 138b:
501A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
a range of co
been designe
tive, regulato
t in this unit,
What are t
Who have
managem
age risk
etails/BSBRS
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ontexts acro
ed to be con
ory or certifi
you could a
the essentia
e you work
ent plan?
SK501A
Management
stration
ement
nance)
on
erformance o
ss the organ
nsistent with
ication requi
answer the fo
al features of
ked with wh
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
nisation or fo
h AS/NZS 43
irements ap
ollowing que
f a risk mana
hen develop
PrescrElect
No
No
No
No
No
No
Yes
Yes
Yes
skills and kno
or a specific
360:2004 Ri
pply to this u
estions fully.
agement pla
ping and m
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
s N
owledge req
c business u
isk managem
unit at the tim
an?
monitoring a
37
ssiblective
No
No
No
No
No
No
No
No
No
quired
unit or
ment.
me of
a risk
74
372
Question
Critical athis unitTo gain R
following
E
n 138c:
aspects for tRPL for this
g.
Evidence of
risk mana
the risk co
for prioriti
details of
the risk m
knowledg
What legi
managem
assessmen
unit, you wil
the followin
agement pla
ontext, critic
sed risks
f monitoring
management
ge of relevan
slation, cod
ent of risk in
nt and evide
ll need to sh
ng is essen
n which incl
al success f
arrangemen
plan's effica
nt legislation,
des of prac
n your indust
ence requir
how evidence
ntial:
udes a deta
factors, iden
nts for risk
acy in treatin
, codes of pr
ctice and na
try?
red to demo
e that you ha
ailed stakeho
tified and an
managemen
ng risks
ractice and n
ational stan
onstrate com
ave and can
older analys
nalysed risks
nt plan and
national stan
dards affec
mpetency in
n do the
is, explanati
s, and treatm
an evaluati
ndards.
37
ct the
n
ion of
ments
on of
75
373
Unit 139
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
policy to
informati
no licens
the time
practice
QuestionIf you are
: BSBSUS5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op and impl
o suit chan
on, applicab
sing, legislat
of publicatio
impact upon
ns:e competent
501A - Deve
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
lement a wo
nged circum
ble legislativ
tive, regulato
on, relevant
n this unit.
t in this unit,
elop workpla
etails/BSBSU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
orkplace su
mstances. T
ve and occu
ory or certifi
national, sta
you could a
ace policy a
US501A
Management
stration
ement
nance)
on
erformance o
stainability p
This unit re
pational hea
ication requ
ate and territ
answer the fo
and proced
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
policy, inclu
equires the
alth and saf
irements ap
tory legislati
ollowing que
ures for su
PrescrElect
No
No
No
No
No
No
Yes
Yes
Yes
skills and kno
uding the mo
ability to
fety (OHS) g
pply holistica
on, regulatio
estions fully.
stainability
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
s N
owledge req
odification o
access ind
guidelines. W
ally to this u
ons and cod
37
y
ssiblective
No
No
No
No
No
No
No
No
No
quired
of the
dustry
While
unit at
des of
76
374
Question
QuestionQuestion
Critical athis unitTo gain R
following
E
n 139a:
n 139b:n 139c:
aspects for tRPL for this
g.
Evidence of
candidate
organisat
requireme
implemen
and revie
indicators
communic
developm
among st
developin
consumpt
using sof
current us
charts, flo
reviewing
against in
time.
What is
implement
workplace
How do yo
What mon
sustainabi
assessmen
unit, you wil
the followin
e's involvem
ional policy
ents
ntation strate
ewed showin
s
cating with
ment and im
akeholders
ng and mo
tion
ftware syste
sage and us
owcharts, gra
g and impro
ndustry bes
your invo
tation of org
e?
ou promote w
nitoring tech
lity policies?
nt and evide
ll need to sh
ng is essen
ent as a ke
y and that
egy, as part
ng a measu
stakehold
mplementatio
nitoring pol
ms for reco
sing word p
aphs and oth
oving policie
t practice a
olvement i
ganisational
workplace s
hniques do
?
ence requir
how evidence
ntial:
y person in
the develo
of the polic
rable impro
ers to dis
on, and con
icies for a
rding and fi
processing a
her visual da
es by identif
and attempti
in the pla
l policy rega
ustainability
you use to
red to demo
e that you ha
planning, d
oped policy
cy, that has
vement utili
scuss possi
ntributing to
nalysing da
ling docume
and other ba
ata and infor
fying improv
ing new ap
anning, de
arding susta
y to stakehold
identify the
onstrate com
ave and can
developing a
y complies
been devis
sing the ch
ible approa
o the resolu
ata on ente
entation for
asic softwar
rmation
vements an
pproaches c
evelopment
ainability in
ders?
e performan
mpetency in
n do the
and impleme
with legis
ed, impleme
osen bench
aches to p
ution of disp
erprise reso
measureme
re for interpr
nd benchma
continuously
37
and
your
ce of
n
enting
lative
ented
hmark
policy
putes
ource
ent of
reting
arking
over
77
375
Unit 140develop
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto manag
and mee
compete
at the tim
QuestionIf you are
QuestionQuestion
: BSBWORment
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ge own perf
eting prioritie
nce. No lice
me of endors
ns:e competent
n 140a:n 140b:
R501B - Man
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
formance an
es, analysing
ensing, legis
sement.
t in this unit,
What syste
How have
objectives
nage person
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
nd professio
g information
slative, regul
you could a
ems and pro
e you develo
and an acti
nal work pr
WOR501A
Management
stration
ement
nance)
on
erformance o
onal develop
n and using
latory or cer
answer the fo
ocesses do y
oped your o
on plan?
riorities and
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
pment. Partic
a range of
rtification req
ollowing que
you use to o
own persona
d profession
PrescrElect
No
No
No
No
No
No
Yes
Yes
Yes
skills and kno
cular empha
strategies to
quirements
estions fully.
organize and
al developm
nal
ribedive
PosElec
o N
o N
o N
o N
o N
o N
s N
s N
s N
owledge req
asis is on se
o develop fu
apply to this
d prioritise ta
ment, with c
37
ssiblective
No
No
No
No
No
No
No
No
No
quired
etting
urther
s unit
asks?
career
78
376
Question
Critical athis unitTo gain R
following
E
n 140c:
aspects for tRPL for this
g.
Evidence of
systems a
tasks, wh
personal
knowledg
What legis
developme
assessmen
unit, you wil
the followin
and process
ich show ho
developmen
ge of relevan
slation is rele
ent?
nt and evide
ll need to sh
ng is essen
ses (electron
ow work is m
nt plan, with
nt legislation.
evant for ma
ence requir
how evidence
ntial:
nic or paper
managed
career objec
.
anaging you
red to demo
e that you ha
r-based) use
ctives and a
ur own work
onstrate com
ave and can
ed to organ
an action pla
and profess
mpetency in
n do the
ise and prio
n
37
sional
n
oritise
79
377
Unit 141
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto develo
delivered
regulator
QuestionIf you are
Question
Question
Question
: BSBCUS5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
op strategies
d and maint
ry or certifica
ns:e competent
n 141a:
n 141b:
n 141c:
501A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
s to manage
tained to sta
ation require
t in this unit,
What plan
quality cus
How hav
problems t
What are s
age quality
etails/BSBCU
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
e organisatio
andards agr
ements apply
you could a
ns, policies
stomer servi
e you solv
that lead to
some effecti
customer s
US501A
Management
stration
ement
nance)
on
erformance o
onal systems
reed by the
y to this unit
answer the fo
and proce
ce?
ved comple
poor custom
ive techniqu
service
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
s that ensur
e organisatio
at the time o
ollowing que
edures have
ex custome
mer service?
es for solvin
PrescrElect
No
No
No
No
No
No
No
Yes
Yes
skills and kno
re products
on. No licen
of endorsem
estions fully.
e you deve
er complain
ng customer
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
s N
s N
owledge req
and service
nsing, legisla
ment.
eloped to de
nts and sy
complaints?
38
ssiblective
No
No
No
No
No
No
Yes
No
No
quired
es are
ative,
eliver
ystem
?
80
378
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
plans, pol
demonstr
problems
knowledg
assessmen
unit, you wil
the followin
licies or proc
rated techniq
that lead to
ge of techniq
nt and evide
ll need to sh
ng is essen
cedures for d
ques in solvi
poor custom
ues for solv
ence requir
how evidence
ntial:
delivering qu
ng complex
mer service
ing complain
red to demo
e that you ha
uality custom
customer co
nts.
onstrate com
ave and can
mer service
omplaints an
mpetency in
n do the
nd system
38
n
81
379
Unit 142
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
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BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto manag
and key
feedback
or certific
QuestionIf you are
Question
Question
: BSBMGT5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ge the perfor
performanc
k, provide th
cation requir
ns:e competent
n 142a:
n 142b:
502B - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
rmance of st
e indicators
he basis for
rements app
t in this unit,
How do yo
within you
Describe h
age people
etails/BSBMG
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
taff who repo
s and standa
performanc
ly to this uni
you could a
ou develop w
r organisatio
how you ass
performanc
GT502B
Management
stration
ement
nance)
on
erformance o
ort to them d
ards, couple
e managem
it at the time
answer the fo
work plans a
on?
sess the perf
ce
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
directly. Dev
ed with regu
ment. No lice
e of endorse
ollowing que
and allocate
formance of
PrescrElect
No
No
No
No
No
No
No
Yes
Yes
skills and kno
velopment of
ular and time
ensing, legis
ment.
estions fully.
work among
f individuals
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
s N
s N
owledge req
f key result a
ely coaching
slative, regul
gst personne
in their work
38
ssiblective
No
No
No
No
No
No
Yes
No
No
quired
areas
g and
latory
el
k.
82
380
Question
Question
Critical athis unitTo gain R
following
Evide
n 142c:
n 142d:
aspects for tRPL for this
g.
ence of the
document
performan
technique
knowledg
How do yo
your organ
After indiv
manage th
assessmen
unit, you wil
following i
ted perform
nce manage
es in providin
ge of relevan
ou provide fe
nisation?
iduals have
he follow-up
nt and evide
ll need to sh
s essential:
mance indic
ement system
ng feedback
nt awards an
eedback to s
been provid
process?
ence requir
how evidence
:
ators and
m from the w
k and coachin
d certified a
staff and how
ded with feed
red to demo
e that you ha
a critical d
workplace
ng for impro
agreements.
w is this doc
dback, what
onstrate com
ave and can
description
ovement in p
cumented wit
do you do t
mpetency in
n do the
and analys
performance
38
thin
to
n
sis of
83
381
Unit 143
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto set the
and revie
business
unit at th
QuestionIf you are
Question
Question
: BSBRKG5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
e operationa
ew these fra
s domain. No
e time of en
ns:e competent
n 143a:
n 143b:
502B - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
al framewor
ameworks a
o licensing,
dorsement.
t in this unit,
How have
system?
What are
to monitor
age and mo
etails/BSBRK
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ks for the c
and activities
legislative,
you could a
e you transla
the steps yo
r effectivenes
onitor busin
KG502B
Management
stration
ement
nance)
on
erformance o
reation, cap
s within a b
regulatory o
answer the fo
ated organiza
ou have take
ss?
ness or reco
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
pture and us
usiness or r
or certificatio
ollowing que
ational need
en to develo
ords system
PrescrElect
No
No
No
No
No
No
No
Yes
No
skills and kno
se of record
records syst
on requireme
estions fully.
ds into a bus
op business/
ms
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
s N
o N
owledge req
s and to mo
tem of a sp
ents apply to
siness or rec
/records sys
38
ssiblective
No
No
No
No
No
No
Yes
No
No
quired
onitor
pecific
o this
cords
stems
84
382
Question
Critical athis unitTo gain R
following
E
n 143c:
aspects for tRPL for this
g.
Evidence of
translating
developin
monitor a
knowledg
What polic
assessmen
unit, you wil
the followin
g organisatio
ng business
nd address
ge of relevan
cies, strategi
nt and evide
ll need to sh
ng is essen
onal needs i
or records s
system effec
nt organisatio
ies and proc
ence requir
how evidence
ntial:
into a busine
system spec
ctiveness
onal policies
cedures are
red to demo
e that you ha
ess or record
cifications an
s, strategies
relevant to t
onstrate com
ave and can
ds system
nd performa
and procedu
this work?
mpetency in
n do the
ance indicato
ures.
38
n
ors to
85
383
Unit 144
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto facilita
the deve
managem
requirem
QuestionIf you are
Questio
Questio
4: BSBWOR
NG URL:ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ate all aspec
lopment of t
ment of th
ments apply t
ns:e competent
n 144a:
n 144b:
R502B - Ens
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
ts of teamwo
team plans,
he organisa
o this unit at
t in this unit,
How do yo
track and f
What proc
encourage
sure team e
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
ork within th
leading and
ation. No
t the time of
you could a
ou establish
focussed on
cesses or po
e teamwork?
ffectivenes
WOR502A
Management
stration
ement
nance)
on
erformance o
e organisati
facilitating t
licensing,
endorseme
answer the fo
understand
n work outco
olicies are in
?
s
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
ion. It involve
teamwork an
legislative,
ent.
ollowing que
ding of the te
omes?
n place to ac
PrescrElect
No
No
No
No
No
No
No
Yes
Yes
skills and kno
es taking a l
nd actively e
regulatory
estions fully.
eam goals, k
ctively prom
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
s N
s N
owledge req
leadership ro
engaging wit
or certific
keep the tea
mote, suppor
38
ssiblective
No
No
No
No
No
No
Yes
No
No
quired
ole in
th the
cation
am on
rt and
86
384
QuestioQuestio
Critical athis unitTo gain R
following
Evide
n 144c:n 144d:
aspects for tRPL for this
g.
ence of the
range of
communic
methods
team, to e
knowledg
What strat
Why is it i
others?
assessmen
unit, you wil
following i
f technique
cations in th
for engaging
ensure team
ge of group b
tegies can y
mportant for
nt and evide
ll need to sh
s essential:
es that ca
e team and
g with stake
m is focussed
behaviour.
ou use to de
r your own p
ence requir
how evidence
:
an be use
resolve con
eholders and
d and on trac
evelop team
performance
red to demo
e that you ha
d to build
flict
d obtaining a
ck
cohesion?
e to serve as
onstrate com
ave and can
d work tea
advice from
s a role mod
mpetency in
n do the
ams, streng
outside the
38
del to
n
gthen
work
87
385
Unit 145
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desmember.
BSBATS
member
subject t
and jurisd
QuestionIf you are
QuestionQuestionQuestion
5: BSBATSIL
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
This unit,
SIL502B Wo
of an effec
o legislation
dictions.
ns:e competent
n 145a: n 145b:n 145c:
L501B - Mee
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
, when com
ork with the
ctive Board
n, rules, reg
t in this unit,
How do yo
What are t
What skills
et the roles
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs the di
mbined with
e manager,
organisation
ulations and
you could a
ou monitor tr
the legal req
s do you use
and respon
TSIL501B
Management
stration
ement
nance)
on
iverse roles
h BSBATS
is equivale
n. Some as
d/or codes o
answer the fo
rends and ch
quirements o
e to act on a
nsibilities o
CORE
No
t No
No
No
No
No
No
No
No
s and respo
IL508B Be
ent to SRX
spects of go
of practice re
ollowing que
hanges in yo
of your role a
and resolve c
of a Board m
PrescrElect
No
No
No
No
No
No
No
No
No
onsibilities o
a commu
XGOV001A
overnance a
elevant to d
estions fully.
our commun
as Board me
complaints?
member (2)
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
f being a B
nity leader
Participate
activities ma
different job
nity?
ember?
38
ssiblective
No
No
No
No
No
No
Yes
Yes
No
Board
and
as a
ay be
roles
88
386
Critical athis unitTo gain R
following
Evide
aspects for tRPL for this
g.
ence of the
Integrated
criteria; a
Performa
assessmen
unit, you wil
following i
d demonstra
nd
nce of all ro
nt and evide
ll need to sh
s essential:
ation of all el
les of a Boa
ence requir
how evidence
:
ements of c
rd member
red to demo
e that you ha
ompetency
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
38
n
89
387
Unit 146
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desworking t
Be a co
member
organisa
regulatio
QuestionIf you are
Question
Question
6: BSBATSIL
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
together effe
mmunity lea
(2), is equ
tion. Some
ns and/or co
ns:e competent
n 146a:
n 146b:
L502B - Wo
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
ectively on a
ader and BS
ivalent to S
aspects of
odes of prac
t in this unit,
What proc
Manager?
How do yo
ork with the
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs appoin
an on going b
SBATSIL50
SRXGOV001
f governanc
ctice relevant
you could a
cesses do yo
?
ou go about
manager
TSIL502B
Management
stration
ement
nance)
on
nting the M
basis. This u
1B Meet the
A Participa
ce activities
t to different
answer the fo
ou follow to a
defining the
CORE
No
t No
No
No
No
No
No
No
No
Manager, cla
unit, in comb
e roles and
ate as a me
s may be s
t job roles an
ollowing que
appoint and
e roles of Boa
PrescrElect
No
No
No
No
No
No
No
No
No
arifying resp
bination with
d responsibi
ember of an
subject to l
nd jurisdictio
estions fully.
review perfo
ard and Man
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
pective roles
h BSBATSIL
lities of a B
n effective B
egislation, r
ons.
ormance of y
nager?
39
ssiblective
No
No
No
No
No
No
Yes
Yes
No
s and
508B
Board
Board
rules,
your
90
388
Question
Critical athis unitTo gain R
following
Evide
n 146c:
aspects for tRPL for this
g.
ence of the
Integrated
criteria; a
Performa
What skills
with your M
assessmen
unit, you wil
following i
d demonstra
nd
nce of all ro
s do you em
Manager?
nt and evide
ll need to sh
s essential:
ation of all el
les of a Boa
mploy to ensu
ence requir
how evidence
:
ements of c
rd member
ure a produc
red to demo
e that you ha
ompetency
ctive working
onstrate com
ave and can
and their pe
g relationship
mpetency in
n do the
erformance
39
p
n
91
389
Unit 147
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desbetween
regulator
QuestionIf you are
QuestionQuestion
Question
: BSBATSIL
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
the organis
ry or certifica
ns:e competent
n 147a:n 147b:
n 147c:
L503B - Man
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
sation and t
ation require
t in this unit,
How do yo
What hav
organizatio
Which str
effective w
nage confli
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers manag
the commun
ements apply
you could a
ou identify po
ve been the
on?
rategies hav
were they?
ct
TSIL503B
Management
stration
ement
nance)
on
ging conflict
nity and wid
y to this unit
answer the fo
otential caus
e implication
ve you emp
CORE
No
t No
No
No
No
No
No
No
No
within the B
er commun
at the time o
ollowing que
ses of conflic
ns of some
ployed to re
PrescrElect
No
No
No
No
No
No
No
No
No
Board, the
ity. No licen
of endorsem
estions fully.
ct?
e conflict si
esolve the c
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
organisation
nsing, legisla
ment.
ituations in
conflict and
39
ssiblective
No
No
No
No
No
No
Yes
Yes
No
n and
ative,
your
how
92
390
Critical athis unitTo gain R
following
Evide
aspects for tRPL for this
g.
ence of the
Integrated
criteria; a
Diversity
Conflict re
Conflict is
assessmen
unit, you wil
following i
d demonstra
nd
may lead to
esolution sty
s managed p
nt and evide
ll need to sh
s essential:
ation of all el
conflict
yles may be
productively
ence requir
how evidence
:
ements of c
culturally bo
red to demo
e that you ha
ompetency
ound
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
39
n
93
391
Unit 148
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desmanagem
accounta
may be s
roles and
QuestionIf you are
Question
Question
: BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
ment within
ability to stat
subject to leg
d jurisdiction
ns:e competent
n 148a:
n 148b:
M505B - Co
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
the organ
utory author
gislation, rul
s.
t in this unit,
What fina
organizatio
What leg
finances?
ontrol organ
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers the es
nisation to
rities and fun
les, regulatio
you could a
ancial mana
on?
al and oth
nisation fina
TSIM505B
Management
stration
ement
nance)
on
tablishment
ensure Bo
nding bodies
ons and/or c
answer the fo
agement str
er requirem
ances
CORE
No
t No
No
No
No
No
No
No
No
and mainte
oard control
s. Some asp
codes of pra
ollowing que
ructure hav
ments influe
PrescrElect
No
No
No
No
No
No
No
No
No
enance of e
of finance
pects of gove
actice releva
estions fully.
ve you esta
ence your
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
effective fina
es and ext
ernance acti
nt to differen
ablished in
manageme
39
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ancial
ternal
ivities
nt job
your
nt of
94
392
Question
Critical athis unitTo gain R
following
E
n 148c:
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
The organ
What mon
assessmen
unit, you wil
the followin
d demonstra
nd
nisation's fin
nitoring and r
nt and evide
ll need to sh
ng is essen
ation of all el
nances are u
reporting str
ence requir
how evidence
ntial:
ements of c
understood a
ructures do y
red to demo
e that you ha
ompetency
and properly
you employ?
onstrate com
ave and can
and their pe
y managed
?
mpetency in
n do the
erformance
39
n
95
393
Unit 149
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Descommitm
governan
relevant
QuestionIf you are
QuestionQuestion
: BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
ment to fair a
nce activities
to different j
ns:e competent
n 149a:n 149b:
M506B - De
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit cove
and equitab
s may be su
ob roles and
t in this unit,
How do en
What polic
with respe
velop empl
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
ers the deve
ble staffing p
ubject to leg
d jurisdiction
you could a
nsure that w
cies have yo
ect to staffing
oyment ser
TSIM506B
Management
stration
ement
nance)
on
elopment pol
practices wi
gislation, rule
ns.
answer the fo
workplace rel
ou developed
g?
rvices
CORE
No
t No
No
No
No
No
No
No
No
licies for the
thin the org
es, regulatio
ollowing que
ations are m
d and/or imp
PrescrElect
No
No
No
No
No
No
No
No
No
e employmen
ganisation. S
ons and/or c
estions fully.
management
plemented a
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
nt of staff an
Some aspec
codes of pra
t harmonious
nd/or review
39
ssiblective
No
No
No
No
No
No
Yes
Yes
No
nd the
cts of
actice
sly?
wed
96
394
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
Workplac
assessmen
unit, you wil
the followin
d demonstra
nd
ce relations a
nt and evide
ll need to sh
ng is essen
ation of all el
are managed
ence requir
how evidence
ntial:
ements of c
d harmoniou
red to demo
e that you ha
ompetency
usly
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
39
n
97
395
Unit 150
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desimpleme
requirem
QuestionIf you are
QuestionQuestion
Critical athis unit
: BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Tnt a strate
ments apply t
ns:e competent
n 150a:n 150b:
aspects for t
M507B - Est
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit cove
gic planning
o this unit at
t in this unit,
How have
What are t
you worke
assessmen
tablish and
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
ers the plan
g cycle. No
t the time of
you could a
you establis
the critical e
ed with other
nt and evide
maintain a
TSIM507B
Management
stration
ement
nance)
on
ning proces
o licensing,
endorseme
answer the fo
shed and ma
lements of o
rs to develop
ence requir
a strategic p
CORE
No
t No
No
No
No
No
No
No
No
ss to assist B
, legislative
ent.
ollowing que
anaged a st
organization
p a plan?
red to demo
planning cy
PrescrElect
No
No
No
No
No
No
No
No
No
Board memb
e, regulatory
estions fully.
rategic plan
al planning,
onstrate com
cle
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
bers develop
y or certific
ning cycle?
and how ha
mpetency in
39
ssiblective
No
No
No
No
No
No
Yes
Yes
No
p and
cation
ave
n
98
396
To gain R
following
E
RPL for this
g.
Evidence of
Integrated
criteria, a
A strategi
unit, you wil
the followin
d demonstra
nd
ic planning c
ll need to sh
ng is essen
ation of all el
cycle is esta
how evidence
ntial:
ements of c
blished and
e that you ha
ompetency
maintained
ave and can
and their pe
n do the
erformance
3999
397
Unit 151
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Deincluding
activities
different
QuestionIf you are
Question
Question
: BSBATSIC
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
g bush meeti
may be su
job roles an
ns:e competent
n 151a:
n 151b:
C510B - Co
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
ings, which t
ubject to leg
d jurisdiction
t in this unit,
How have
meetings?
What skills
outcomes?
nduct a com
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
overs the p
the Board m
islation, rule
ns.
you could a
e you man
?
s do you use
?
mmunity me
TSIC510B
Management
stration
ement
nance)
on
planning an
may initiate o
es, regulatio
answer the fo
aged effect
e to plan and
eeting
CORE
No
t No
No
No
No
No
No
No
No
nd conductin
or facilitate. S
ons and/or c
ollowing que
tively a ran
d conduct m
PrescrElect
No
No
No
No
No
No
No
No
No
ng of comm
Some aspec
codes of pra
estions fully.
nge of form
meetings, and
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
munity meet
cts of govern
actice releva
mal and info
d report on t
40
ssiblective
No
No
No
No
No
No
Yes
Yes
No
tings,
nance
ant to
ormal
heir
00
398
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
Ad hoc m
assessmen
unit, you wil
the followin
d demonstra
nd
meetings are
nt and evide
ll need to sh
ng is essen
ation of all el
conducted e
ence requir
how evidence
ntial:
ements of c
effectively
red to demo
e that you ha
ompetency
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
40
n
01
399
Unit 152
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desof govern
relevant
QuestionIf you are
Question
Question
: BSBATSIL
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Tnance activit
to different j
ns:e competent
n 152a:
n 152b:
L508B - Be
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit cove
ties may be
ob roles and
t in this unit,
Describe h
organisatio
What are t
negotiate w
a communi
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
ers the leade
subject to le
d jurisdiction
you could a
how you ma
on’s commu
the leadersh
with others i
ity leader
TSIL508B
Management
stration
ement
nance)
on
ership role b
egislation, ru
ns.
answer the fo
aintain awar
unity.
hip skills that
in your orga
CORE
No
t No
No
No
No
No
No
No
No
by members
ules, regulati
ollowing que
reness abou
t you use to
nisation’s co
PrescrElect
No
No
No
No
No
No
No
No
No
of the Boar
ions and/or c
estions fully.
ut what is ha
lead, make
ommunity?
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
rd. Some as
codes of pra
appening in
decisions a
40
ssiblective
No
No
No
No
No
No
Yes
Yes
No
pects
actice
your
nd
02
400
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
Construct
assessmen
unit, you wil
the followin
d demonstra
nd
tive outcome
nt and evide
ll need to sh
ng is essen
ation of all el
es from the p
ence requir
how evidence
ntial:
ements of c
performance
red to demo
e that you ha
ompetency
e of a leader
onstrate com
ave and can
and their pe
rship role
mpetency in
n do the
erformance
40
n
03
401
Unit 153
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desculture, c
governan
relevant
QuestionIf you are
Question
Question
: BSBATSIL
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
contributing
nce activities
to different j
ns:e competent
n 153a:
n 153b:
L509B - Man
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
positively, w
s may be su
ob roles and
t in this unit,
How do y
cultural an
What skills
actively an
nage self as
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers present
working with
ubject to leg
d jurisdiction
you could a
you ensure
nd profession
s do you us
nd contribute
s a Board m
TSIL509B
Management
stration
ement
nance)
on
ting as a con
others and
gislation, rule
ns.
answer the fo
that you co
nal boundar
e to encour
e widely to y
member
CORE
No
t No
No
No
No
No
No
No
No
nfident mem
seeing the b
es, regulatio
ollowing que
onduct your
ies?
rage contribu
your organisa
PrescrElect
No
No
No
No
No
No
No
No
No
mber of the B
big picture.
ons and/or c
estions fully.
r Board role
ution from o
ation’s comm
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
Board, respe
Some aspec
codes of pra
e within rele
others, partic
munity?
40
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ecting
cts of
actice
evant
cipate
04
402
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria; a
Construct
assessmen
unit, you wil
the followin
d demonstra
nd
tive outcome
nt and evide
ll need to sh
ng is essen
ation of all el
es as a mem
ence requir
how evidence
ntial:
ements of c
mber of the B
red to demo
e that you ha
ompetency
Board
onstrate com
ave and can
and their pe
mpetency in
n do the
erformance
40
n
05
403
Unit 154
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desopportun
employm
regulatio
QuestionIf you are
Question
Question
4: BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
nities in cons
ment. Some
ns and/or co
ns:e competent
n 154a:
n 154b:
M511B - De
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
sultation wit
aspects of
odes of prac
t in this unit,
How have
and self-su
Outline an
business o
velop enter
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers the iden
h the comm
f governanc
ctice relevant
you could a
e you assiste
ufficient?
n occasion w
options and
rprise oppo
TSIM511B
Management
stration
ement
nance)
on
ntification, as
munity in ord
ce activities
t to different
answer the fo
ed your orga
where you de
implemente
ortunities
CORE
No
t No
No
No
No
No
No
No
No
ssessment a
der to increa
s may be s
t job roles an
ollowing que
anization to
eveloped a b
d a proposa
PrescrElect
No
No
No
No
No
No
No
No
No
and develop
ase self relia
subject to l
nd jurisdictio
estions fully.
become mo
business ide
al.
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
ment of bus
ance and ex
egislation, r
ons.
ore busines
ea, evaluated
40
ssiblective
No
No
No
No
No
No
Yes
Yes
No
iness
xpand
rules,
s-like
d
06
404
Critical athis unitTo gain R
following
E
aspects for tRPL for this
g.
Evidence of
Integrated
criteria, a
The organ
assessmen
unit, you wil
the followin
d demonstra
nd
nisation is as
nt and evide
ll need to sh
ng is essen
ation of all el
ssisted to be
ence requir
how evidence
ntial:
ements of c
ecome more
red to demo
e that you ha
ompetency
e business-li
onstrate com
ave and can
and their pe
ke and self s
mpetency in
n do the
erformance
sufficient
40
n
07
405
Unit 155
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desresource
effectivel
regulatio
QuestionIf you are
QuestionQuestion
Question
5: BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
es of the Bo
ly. Some a
ns and/or co
ns:e competent
n 155a:n 155b:
n 155c:
M512B - Ma
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit co
oard to ens
aspects of
odes of prac
t in this unit,
What are t
How have
strategies
When hav
outcomes?
anage Board
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers the ma
sure it is a
governance
ctice relevant
you could a
the compete
e you evalu
have you us
ve you imple
?
d competen
TSIM512B
Management
stration
ement
nance)
on
anagement o
ble to unde
e activities
t to different
answer the fo
encies neede
uated the c
sed to addre
emented the
ncies
CORE
No
t No
No
No
No
No
No
No
No
of the indivi
ertake the t
may be s
t job roles an
ollowing que
ed to manag
competency
ess any defic
ese strategi
PrescrElect
No
No
No
No
No
No
No
No
No
dual and gr
tasks neces
ubject to le
nd jurisdictio
estions fully.
ge your orga
y of your B
ciencies?
es and wha
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
roup compet
ssary to op
egislation, r
ons.
anization?
Board, and
at have bee
40
ssiblective
No
No
No
No
No
No
Yes
Yes
No
tency
perate
rules,
what
n the
08
406
Criticalthis unitTo gain
following
E
aspects fotRPL for th
g.
Evidence of
Integrated
criteria, a
Adequate
r assessme
is unit, you
the followin
d demonstra
nd
e competenc
ent and evi
u will need
ng is essen
ation of all
cy resources
idence requ
to show ev
ntial:
elements
s are access
uired to de
vidence that
of compete
ed to enable
emonstrate
t you have
ency and th
e the Board
competenc
and can do
heir perform
to do its wor
40
cy in
o the
mance
rk
09
407
Unit 156
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desthe ongo
aspects o
practice
QuestionIf you are
Question
Question
6: BSBATSIM
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
oing superv
of governan
relevant to d
ns:e competent
n 156a:
n 156b:
M513B - Ov
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
ision, asses
ce activities
different job
t in this unit,
How have
needs?
What are
considered
versee recru
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers oversee
ssment and
may be sub
roles and ju
you could a
e you select
e the polic
d managing
uitment and
TSIM513B
Management
stration
ement
nance)
on
eing the rec
support of
bject to legis
risdictions.
answer the fo
ted and man
cies, proced
and recruiti
d induction
CORE
No
t No
No
No
No
No
No
No
No
cruitment an
f staff, inclu
slation, rules
ollowing que
naged staff
dures and
ng staff?
of staff
PrescrElect
No
No
No
No
No
No
No
No
No
nd induction
uding volunt
s, regulations
estions fully.
to meet yo
legislation
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
of new staf
tary staff. S
s and/or cod
our organisa
that you
4
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ff and
Some
des of
tion’s
have
10
408
Question
Criticalthis unitTo gain
following
E
n 156c:
aspects fotRPL for th
g.
Evidence of
Integrated
criteria, a
Staff are
ensure st
How have
monitored
r assessme
is unit, you
the followin
d demonstra
nd
effectively
aff welfare
e you mana
its effective
ent and evi
u will need
ng is essen
ation of all
selected an
aged staff in
eness?
idence requ
to show ev
ntial:
elements
nd managed
nduction and
uired to de
vidence that
of compete
d to meet th
d/or exit and
emonstrate
t you have
ency and th
he organisat
d how have
competenc
and can do
heir perform
tion's needs
4
e you
cy in
o the
mance
s and
11
409
Unit 157
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desof situatio
establish
apply to t
QuestionIf you are
Question
QuestionQuestion
: BSBATSIW
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: T
ons, includin
hing relevant
this unit at th
ns:e competent
n 157a:
n 157b:n 157c:
W514B - Re
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit cov
ng the comm
t networks. N
he time of en
t in this unit,
How do y
profession
How do yo
How do yo
epresent yo
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
vers Board m
munity, gover
No licensing
ndorsement
you could a
you ensure
nally?
ou stay infor
ou report bac
ur organisa
TSIW514B
Management
stration
ement
nance)
on
members re
rnment and
g, legislative
.
answer the fo
that you re
med about t
ck to the Bo
ation
CORE
No
t No
No
No
No
No
No
No
No
epresenting
private sect
, regulatory
ollowing que
present you
the organiza
ard in any a
PrescrElect
No
No
No
No
No
No
No
No
No
their organis
or organisat
or certificat
estions fully.
ur organizat
ation?
areas of repr
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
sation in a r
tions and thr
tion requirem
ion ethically
resentation?
4
ssiblective
No
No
No
No
No
No
Yes
Yes
No
range
rough
ments
y and
12
410
Criticalthis unitTo gain
following
E
aspects fotRPL for th
g.
Evidence of
Integrated
criteria, a
The organ
r assessme
is unit, you
the followin
d demonstra
nd
nisation is fa
ent and evi
u will need
ng is essen
ation of all
aithfully repre
idence requ
to show ev
ntial:
elements
esented in th
uired to de
vidence that
of compete
he communi
emonstrate
t you have
ency and th
ity
competenc
and can do
heir perform
4
cy in
o the
mance
13
411
Unit 158
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Deapplicatio
activities
the time
QuestionIf you are
QuestionQuestion
: BSBATSIW
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
escription:ons and lob
. No licensi
of endorsem
ns:e competent
n 158a:n 158b:
W515B - Se
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
bbying to m
ng, legislativ
ment.
t in this unit,
How have
What are
developed
ecure fundin
etails/BSBAT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
covers the
maximise the
ve, regulato
you could a
you access
the proces
d in a collabo
ng
TSIW515B
Management
stration
ement
nance)
on
e process o
e organisatio
ry or certific
answer the fo
sed funding t
ses you fol
orative, time
CORE
No
t No
No
No
No
No
No
No
No
of locating
on's chance
cation requir
ollowing que
to support yo
low to ensu
ly and profe
PrescrElect
No
No
No
No
No
No
No
No
No
sources of
es of secur
rements app
estions fully.
our organiza
ure funding
essional way
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
o N
f funds, ma
ring funds fo
ply to this u
ation?
applications
y?
4
ssiblective
No
No
No
No
No
No
Yes
Yes
No
aking
or its
nit at
s are
14
412
Criticalthis unitTo gain
following
E
aspects fotRPL for th
g.
Evidence of
Integrated
criteria; a
Appropria
r assessme
is unit, you
the followin
d demonstra
nd
ate funding s
ent and evi
u will need
ng is essen
ation of all
sources are a
idence requ
to show ev
ntial:
elements
accessed to
uired to de
vidence that
of compete
o support the
emonstrate
t you have
ency and th
e organisatio
competenc
and can do
heir perform
on's program
4
cy in
o the
mance
m
15
413
Unit 159
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
includes
members
finances,
with the
regulator
QuestionIf you are
Question
: BSBFIM50
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to underta
planning a
s whose ro
, and review
financial ob
ry or certifica
ns:e competent
n 159a:
01A - Manag
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
ke financial
and implem
ole involves
wing and eva
bjectives of
ation require
t in this unit,
Describe y
ge budgets
etails/BSBFI
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
l managem
menting fina
aspects o
aluating effec
the work te
ements apply
you could a
your organis
and financ
M501A
Management
stration
ement
nance)
on
the perform
ent within a
ncial mana
of financial
ctiveness of
eam and the
y to this unit
answer the fo
sation’s finan
cial plans
CORE
No
t No
No
No
No
No
No
No
No
ance outco
a work tea
agement ap
operations,
f financial ma
e organisatio
at the time o
ollowing que
ncial plannin
PrescrElect
No
No
No
No
No
No
No
No
Yes
omes, skills
m in an or
pproaches, s
monitoring
anagement
on. No licen
of endorsem
estions fully.
ng and budge
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
and knowl
rganisation.
supporting
and contr
processes i
nsing, legisla
ment.
eting cycle.
4
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ledge
This
team
rolling
n line
ative,
16
414
Question
Question
Question
Question
Criticalthis unitTo gain
following
E
n 159b:
n 159c:
n 159d:
n 159e:
aspects fotRPL for th
g.
Evidence of
financial s
flow, petty
knowledg
purposes
Give some
prepare in
varied to m
Describe
costs and
overruns a
Describe
the effect
team.
How does
know that
r assessme
is unit, you
the followin
skills require
y cash, GST
ge of the r
.
e specific ex
n the event th
maintain fina
your team’s
d expenditu
and to contro
how your te
iveness of
s your enterp
they are effe
ent and evi
u will need
ng is essen
ed to work w
T, and profit a
record keep
xamples of c
hat initial pla
ancial object
s processes
ures to ide
ol costs.
eam collects
financial m
prise implem
ective?
idence requ
to show ev
ntial:
with and inte
and loss sta
ping require
contingency
ans, targets,
ives.
s for monito
entify cost
s, collates a
anagement
ment system
uired to de
vidence that
erpret budge
atements
ements for
plans that y
, budgets or
oring and re
variations a
and analyse
processes
ms changes,
emonstrate
t you have
ets, ageing s
the ATO a
you or your
r KPIs need
eporting inc
and expend
es informatio
within the
and how do
competenc
and can do
summaries,
and for aud
4
team
to be
come,
diture
on on
work
o you
cy in
o the
cash
diting
17
415
Unit 160
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
and learn
and pro
legislativ
QuestionIf you are
Question
: BSBLED5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to encourag
ning come to
mote learni
e, regulatory
ns:e competent
n 160a:
501A - Deve
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
ge and supp
ogether. Par
ing, and to
y or certifica
t in this unit,
Describe t
people in
opportunit
lop a workp
etails/BSBLE
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
port the dev
rticular emph
o monitor a
tion requirem
you could a
the process
your team
ies
place learni
ED501A
Management
stration
ement
nance)
on
the perform
velopment o
hasis is on th
and improve
ments apply
answer the fo
ses that you
m to particip
ing environ
CORE
No
t No
No
No
No
No
No
No
No
ance outco
of a learning
he developm
e learning
y to this unit
ollowing que
u use to ide
pation in in
ment
PrescrElect
No
No
No
No
No
No
No
No
Yes
omes, skills
g environme
ment of strat
performance
at the time o
estions fully.
ntify and pr
nternal or e
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
and knowl
ent in which
tegies to fac
e. No licen
of endorsem
rovide acces
external lea
4
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ledge
work
cilitate
nsing,
ment.
ss for
arning
18
416
Question
Question
Question
Criticalthis unitTo gain
following
E
n 160b:
n 160c:
n 160d:
aspects fotRPL for th
g.
Evidence of
methods f
feedback
models fo
options av
knowledg
What stra
workplace
their skills
How do yo
effectivene
Describe
report on t
r assessme
is unit, you
the followin
for reviewing
on those ne
or planning p
vailable for p
ge of relation
ategies do
e knowledge
and knowle
ou monitor o
ess and iden
your organ
training com
ent and evi
u will need
ng is essen
g performan
eeds
professional
professional
nship manag
you use t
, skills and
edge with oth
or assess in
ntify any app
isation’s sy
mpletions, sta
idence requ
to show ev
ntial:
nce developm
developmen
developme
ement requi
to help tea
attitudes, an
hers in the te
ndividual and
propriate add
ystems and
atus and com
uired to de
vidence that
ment needs
nt
nt
ired to achie
am member
nd encourag
eam?
d team learn
ditional work
procedures
mpetency
emonstrate
t you have
and techniq
eve a learnin
rs develop
ge them to s
ning to deter
k-based sup
s to record
competenc
and can do
ques for prov
ng environme
4
their
share
rmine
port?
and
cy in
o the
viding
ent.
19
417
Unit 161
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
effective
Managem
impleme
or certific
QuestionIf you are
Question
: BSBMGT5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to develop
workplace
ment at a
nted to facili
cation requir
ns:e competent
n 161a:
515A - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
and monitor
practices w
strategic lev
itate the org
rements app
t in this unit,
List the op
how each
age operati
etails/BSBMG
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
r implementa
within the
vel requires
anisation's o
ly to this uni
you could a
perational pla
is develope
onal plan
GT515A
Management
stration
ement
nance)
on
the perform
ation of the
organisation
s systems a
operational p
it at the time
answer the fo
ans that imp
d, interprete
CORE
No
t No
No
No
No
No
No
No
No
ance outco
operational
n's producti
and proced
plan. No lice
e of endorse
ollowing que
pact on you
ed and imple
PrescrElect
No
No
No
No
No
No
No
No
Yes
omes, skills
plan to prov
ivity and p
dures to be
ensing, legis
ment.
estions fully.
and your wo
emented by y
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
and knowl
vide efficien
rofitability p
e developed
slative, regul
ork team. Ex
you.
42
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ledge
t and
plans.
and
latory
xplain
20
418
Question
Question
Question
Question
Criticalthis unitTo gain
following
E
n 161b:
n 161c:
n 161d:
n 161e:
aspects fotRPL for th
g.
Evidence of
developm
monitored
knowledg
What phys
work team
What perf
budget an
and profit
status and
How do y
your area
conforman
Describe y
and record
r assessme
is unit, you
the followin
ment of an o
d
ge of models
sical resourc
m?
formance sy
d actual fina
performanc
d progress in
you identify
of respons
nces?
your organis
ding change
ent and evi
u will need
ng is essen
operational p
and method
ces or servic
ystems and
ancial inform
ce? How do
n achieving y
unsatisfacto
ibility and w
sation system
s in your wo
idence requ
to show ev
ntial:
plan with de
ds for operat
ces do you a
d/or process
mation to mo
o you use t
your targets?
ory performa
what actions
ms for initiat
orkplace.
uired to de
vidence that
etails of how
tional plans.
acquire for u
ses do you
nitor your te
them to ass
?
ance or disc
s do you tak
ting, docume
emonstrate
t you have
w it will be i
.
use in or by
use to an
eam’s produc
sess your te
crepancies w
ke to rectify
enting, appro
competenc
and can do
mplemented
42
y your
alyse
ctivity
eam’s
within
non-
oving
cy in
o the
d and
21
419
Unit 162
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desto lead a
the deve
strategie
regulator
QuestionIf you are
Question
QuestionQuestion
: BSBMGT5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Th
nd manage
lopment of s
s, and to m
ry or certifica
ns:e competent
n 162a:
n 162b:n 162c:
516B - Facil
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
his unit desc
continuous
systems and
manage opp
ation require
t in this unit,
What are
that you ha
How can y
Describe s
litate contin
etails/BSBMG
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pe
improvemen
d the analys
portunities fo
ements apply
you could a
some strate
ave used?
you monitor
some model
nuous impro
GT516A
Management
stration
ement
nance)
on
erformance o
nt systems a
sis of informa
or further im
y to this unit
answer the fo
egies and a
performance
s of continuo
ovement
CORE
No
t No
No
No
No
No
No
No
No
outcomes, s
and processe
ation to mon
mprovement
at the time o
ollowing que
pproaches t
e and custom
ous improve
PrescrElect
No
No
No
No
No
No
No
No
Yes
skills and kno
es. Particula
nitor and adj
ts. No licen
of endorsem
estions fully.
to improving
mer service?
ement.
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
owledge req
ar emphasis
just perform
nsing, legisla
ment.
g work outco
?
42
ssiblective
No
No
No
No
No
No
Yes
Yes
No
quired
is on
mance
ative,
omes
22
420
Criticalthis unitTo gain
following
E
aspects fotRPL for th
g.
Evidence of
examples
functionin
methods f
knowledg
r assessme
is unit, you
the followin
s of strategie
ng
for monitorin
ge of continu
ent and evi
u will need
ng is essen
es and appro
ng performa
ous improve
idence requ
to show ev
ntial:
oaches to im
nce and cus
ement mode
uired to de
vidence that
mprove work
stomer servic
els.
emonstrate
t you have
k outcomes
ce
competenc
and can do
or organisat
42
cy in
o the
tional
23
421
422
Unit 163
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
(OHS) p
legal req
unit at th
QuestionIf you are
Question
Question
: BSBOHS5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to establish
olicies, proc
uirements. N
e time of en
ns:e competent
n 163a:
n 163b:
509A - Ensu
/Training/De
unit can be
Qualificatio
e IV in Busin
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e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
h, maintain a
cedures and
No licensing
dorsement.
t in this unit,
What is yo
your organ
How have
associated
ure a safe w
etails/BSBOH
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
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ent
describes t
and evaluate
d programs
, legislative,
you could a
our role in e
nisation?
e you ident
d risks?
workplace
HS509A
Management
stration
ement
nance)
on
the perform
e the organ
in the releva
regulatory o
answer the fo
stablishing a
tified and c
CORE
No
t No
No
No
No
No
No
No
No
ance outco
isation's occ
ant work ar
or certificatio
ollowing que
and maintain
controlled w
PrescrElect
No
No
No
No
No
No
No
No
Yes
omes, skills
cupational h
rea in accor
on requirem
estions fully.
ning an OH&
workplace ha
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
and knowl
health and s
rdance with
ents apply to
&S system w
azards and
42
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ledge
safety
OHS
o this
within
their
25
423
Question
Criticalthis unitTo gain
following
E
n 163c:
aspects fotRPL for th
g.
Evidence of
detailed k
establishm
organisat
identificat
principles
business.
What proc
system is
r assessme
is unit, you
the followin
knowledge a
ment and m
ions' busine
tion of interv
s and practic
cess do yo
in place?
ent and evi
u will need
ng is essen
nd applicatio
maintenance
ss systems
vention point
ce of effecti
u follow to
idence requ
to show ev
ntial:
on of all rele
e of arrange
and practice
ts for expert
ve OHS ma
ensure a
uired to de
vidence that
evant OHS le
ements for
es
OHS advice
anagement
quality OH&
emonstrate
t you have
egislative fra
managing
e
in a small,
&S manage
competenc
and can do
ameworks
OHS within
medium or
42
ement
cy in
o the
n the
large
26
424
Unit 164complia
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
fulfillmen
consisten
certificati
QuestionIf you are
Question
Question
4: BSBCOM5nce require
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to develop
nt of complia
nt with AS
ion requirem
ns:e competent
n 164a:
n 164b:
503B - Deveements
/Training/De
unit can be
Qualificatio
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e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
p and mon
nce requirem
3806:2006
ments apply t
t in this unit,
Describe
complianc
What are t
elop proces
etails/BSBCO
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
itor the pro
ments within
Compliance
to this unit a
you could a
a process t
ce.
the complian
sses for the
OM503B
Management
stration
ement
nance)
on
the perform
ocesses for
n an organis
e programs.
at the time of
answer the fo
that you ha
nce requirem
e manageme
CORE
No
t No
No
No
No
No
No
No
No
ance outco
r managing
sation. This u
No licensin
f endorseme
ollowing que
ave develop
ments of you
ent of breac
PrescrElect
No
No
No
No
No
No
No
No
Yes
omes, skills
identified
unit has bee
ng, legislativ
ent.
estions fully.
ped to mana
ur organizatio
ches in
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
and knowl
breaches in
en designed
ve, regulato
age breach
on?
42
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ledge
n the
to be
ory or
es in
27
425
Question
Criticalthis unitTo gain
following
E
n 164c:
aspects fotRPL for th
g.
Evidence of
developm
knowledg
How do yo
r assessme
is unit, you
the followin
ment of proce
ge of complia
ou monitor c
ent and evi
u will need
ng is essen
esses for ma
ance require
compliance in
idence requ
to show ev
ntial:
anaging orga
ements appli
n your organ
uired to de
vidence that
anisational c
cable to the
nization?
emonstrate
t you have
compliance b
organisatio
competenc
and can do
breaches
n.
42
cy in
o the
28
426
Unit 165
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
requirem
QuestionIf you are
Question
QuestionQuestion
Question
5: BSBFRA5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to manage
ments apply t
ns:e competent
n 165a:
n 165b:
n 165c:
n 165d:
502B - Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
a franchise
o this unit at
t in this unit,
What doc
obligations
How to mo
What are
feedback a
Which leg
age a franch
etails/BSBFR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
e operation.
t the time of
you could a
cumentation
s?
onitor compl
some steps
and monitor
islation and
hise operati
RA502B
Management
stration
ement
nance)
on
the perform
No licensin
endorseme
answer the fo
do you k
iance and a
s you have
ing?
other standa
ion
CORE
No
t No
No
No
No
No
No
No
No
ance outco
ng, legislativ
ent.
ollowing que
keep of fra
ddress non-
taken to im
ards affect t
PrescrElect
No
No
No
No
No
No
No
No
Yes
omes, skills
ve, regulator
estions fully.
anchising a
-compliance
mprove oper
he operation
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
and knowl
ry or certific
agreements
?
rations base
n of a franch
42
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ledge
cation
and
ed on
hise?
29
427
Criticalthis unitTo gain
following
E
aspects fotRPL for th
g.
Evidence of
document
taking act
complianc
improving
knowledg
r assessme
is unit, you
the followin
ting franchis
tion to ensu
ce
g franchise o
ge of relevan
ent and evi
u will need
ng is essen
sing agreeme
re franchise
operations ba
nt legislation,
idence requ
to show ev
ntial:
ent, includin
ee complianc
ased on feed
, codes of pr
uired to de
vidence that
ng franchisee
ce with oblig
dback and m
ractice and n
emonstrate
t you have
e obligations
gations and
monitoring a
national stan
competenc
and can do
s
addressing
ctivities
ndards.
43
cy in
o the
non-
30
428
Unit 166
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
ongoing
Specific
licensing
endorsem
QuestionIf you are
Question
6: BSBHRM5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to design,
performanc
intervention
, legislative
ment.
ns:e competent
n 166a:
512A- Mana
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
implement
e feedback
associated
, regulatory
t in this unit,
Describe
strengths a
age perform
etails/BSBHR
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
and overse
strategies a
with underp
or certifica
you could a
some perfo
and weakne
mance mana
RM512A
Management
stration
ement
nance)
on
the perform
ee performa
as well as f
performance
ation require
answer the fo
ormance ma
esses.
agement sys
CORE
No
t No
No
No
No
No
No
No
No
ance outco
ance manag
formal perfo
e and/or mis
ements apply
ollowing que
anagement
stems
PrescrElect
No
No
No
No
No
No
No
No
Yes
omes, skills
gement syst
ormance fee
conduct is a
y to this un
estions fully.
systems an
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
and knowl
tems. It inc
edback meet
also included
nit at the tim
nd evaluate
43
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ledge
ludes
tings.
d. No
me of
their
31
429
Question
QuestionQuestion
Criticalthis unitTo gain
following
E
n 166b:
n 166c:n 166d:
aspects fotRPL for th
g.
Evidence of
demonstr
and their
demonstr
human re
ability to
managem
knowledg
policies a
How have
human res
What legis
What step
effective p
r assessme
is unit, you
the followin
rated eviden
relative stre
rated unders
esources stra
design, ga
ment system
ge of equa
nd legislatio
e you align
sources stra
slation affect
ps did you ta
performance
ent and evi
u will need
ng is essen
nce of how a
ngths and w
standing of h
ategy
ather suppo
al employme
on.
ned a perfo
tegy?
ts this work?
ake to desig
manageme
idence requ
to show ev
ntial:
a range of p
weaknesses
how a perfor
ort for, and
ent opportu
ormance ma
?
gn, gather su
ent system?
uired to de
vidence that
performance
rmance dev
d implement
unity, divers
anagement
upport for a
emonstrate
t you have
manageme
velopment sy
t an effect
sity and a
strategy w
nd impleme
competenc
and can do
ent systems
ystem aligns
ive perform
nti-discrimin
43
with a
nt an
cy in
o the
work
s with
mance
nation
32
430
Unit 167
TRAININhttp://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Derequired
involvem
as negot
or certific
QuestionIf you are
Question
: BSBWRK5
NG URL: ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription:to manage
ment. It includ
tiation, confl
cation requir
ns:e competent
n 167a:
510A - Man
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit
e industrial
des strategic
ict managem
rements app
t in this unit,
Describe t
key entitie
tribunals, t
age industr
etails/BSBW
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
describes t
relations m
c planning a
ment and dis
ly to this uni
you could a
the impact o
es in the Aus
trade unions
rial relation
WRK510A
Management
stration
ement
nance)
on
the perform
matters with
nd policy de
spute resolu
it at the time
answer the fo
of current in
stralian indu
s and employ
s
CORE
No
t No
No
No
No
No
No
No
No
ance outco
hin an orga
evelopment f
ution. No lice
e of endorse
ollowing que
ndustrial rela
ustrial relatio
yer bodies?
PrescrElect
No
No
No
No
No
No
No
No
Yes
omes, skills
anisation, w
for industrial
ensing, legis
ment.
estions fully.
ations issue
ons system,
ribedive
PosElec
o N
o N
o N
o N
o N
o N
o Y
o Y
s N
and knowl
with day to
l relations as
slative, regul
es with rega
including co
43
ssiblective
No
No
No
No
No
No
Yes
Yes
No
ledge
o day
s well
latory
ard to
ourts,
33
431
Question
Question
Question
Criticalthis unitTo gain
following
E
n 167b:
n 167c:
n 167d:
aspects fotRPL for th
g.
Evidence of
demonstr
document
performan
knowledg
Describe
strategies
Describe h
your organ
Describe
disputes?
r assessme
is unit, you
the followin
rated unders
ted strategie
nce of negot
ge of relevan
the steps y
and policies
how you imp
nisation?
strategies
ent and evi
u will need
ng is essen
standing of c
es and proce
tiation/conflic
nt legislation.
you have ta
s within your
plement indu
and proce
idence requ
to show ev
ntial:
contemporary
edures for de
ct resolution
.
aken in de
r organisatio
ustrial relatio
edures for
uired to de
vidence that
ry industrial i
ealing with g
n techniques
eveloping ind
on?
ons strategi
managing
emonstrate
t you have
issues and l
grievances a
s
dustrial rela
es/policies w
grievances
competenc
and can do
egislation
and disputes
43
ations
within
and
cy in
o the
s
34
432
Unit 168
TRAININ
http://trai
Qualifica
BSB4020
BSB4040
BSB4050
BSB4080
BSB4090
BSB4190
BSB5020
BSB5040
BSB5110
Unit Desrequiredprocessinthis unit a
QuestionIf you are
Question
: BSBITU40
NG URL:
ning.gov.au
ations this u
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Certificate
7 Diploma in
7 Diploma in
7 Diploma in
scription: Tto design anng software.at the time o
ns:e competent
n 168a:
01A - Desig
/Training/De
unit can be
Qualificatio
e IV in Busin
e IV in Small
e IV in Busin
e IV in Frontl
e IV in Gover
e IV in Busin
n Business
n Business A
n Manageme
This unit desnd develop b. No licensinof endorsem
t in this unit,
Describe
using adva
n and deve
etails/BSBIT
a part of:
on
ess
Business M
ness Admini
line Manage
rnance
ess (Govern
Administratio
ent
cribes the pbusiness docng, legislativeent.
you could a
some occa
anced softw
lop comple
U401A
Management
stration
ement
nance)
on
erformance cuments usie, regulatory
answer the fo
sions where
are function
ex text docu
CORE
No
t No
No
No
No
No
No
No
No
outcomes, sng complex
y or certificat
ollowing que
e you have
s
uments
PrescrElect
Yes
No
Yes
No
No
No
No
No
No
skills and kntechnical fe
tion requirem
estions fully.
e produced
ribedive
PosElec
s N
o N
s N
o Y
o Y
o N
o Y
o Y
o Y
nowledge eatures of woments apply
text docum
43
ssiblective
No
No
No
Yes
Yes
No
Yes
Yes
Yes
ordto
ments
35
433
Question
Criticalthis unitTo gain
following
Evidenc
p a
n 168b:
aspects fotRPL for th
g.
ce of the fo
roduction opplication o
Give exam
application
r assessme
is unit, you
ollowing is
of text docuof documen
mples of do
n of docume
ent and evi
u will need
s essential:
ments usinnt design pr
cuments tha
ent design pr
idence requ
to show ev
:
ng advancedrinciples.
at you have
rinciples.
uired to de
vidence that
d software
e developed
emonstrate
t you have
functions
d that show
competenc
and can do
43
your
cy in
o the
36
