1. QSEN: Not just fornursing school

2. What is QSEN? Quality and Safety Education in Nursing Initiative funded by the Robert Wood JohnsonFoundation to indoctrinate the fundamentals ofpatient safety and quality improvement into theprofessional practice of all nurses, starting withnursing schools Has been around since 2005 and continues togrow 3. How does it work (usually)? QSEN initiative has a most helpful website athttp://www.qsen.org Website contains a list of KSAs (knowledge, skills,attitudes) that all nurses should possess in regards toquality and safety Teaching strategies, faculty resources, andpresentations from conferences are freely availableon this webiste The idea is that nursing faculty will incorporate theseresources into their students clinical training 4. Why should I care? This is the way that our specialty (qualityimprovement and patient safety) is being taughtto the future generation of nurses The tools and resources coming out of theQSEN project are perfect for staff developmentand inservice training Since quality and safety can be boring parts oforientation, its helpful to have more tools tohelp get everybody on board 5. Competencies in Quality and Safety Based on the Institute for Medicine (IOM thefolks that wrote To Err is Human)competencies for nursing: Patient-centered care Teamwork and collaboration Evidence based practice Quality improvement Safety Informatics 6. Patient-centered care Definition: Recognize the patient or designeeas the source of control and full partner inproviding compassionate and coordinated carebased on respect for patients preferences,values, and needs Resources related to patient-centered care canbe found athttp://www.qsen.org/definition.php?id=1. 7. 2 tools for patient-centered care Clinical assessment tool is a checksheet ofwhat the nurse should assess at the beginningof the shift for each patient. This tool could bemodified to incorporate Joint Commissionstandards:http://www.qsen.org/teachingstrategy.php?id=72 Role playing in health literacy providesexercises on improving communication skills:http://www.qsen.org/teachingstrategy.php?id=81 8. Teamwork and collaboration Definition: Function effectively within nursingand inter-professional teams, fostering opencommunication, mutual respect, and shareddecision making to achieve quality patient care Resources related to teamwork andcollaboration can be found athttp://www.qsen.org/definition.php?id=2 9. 2 tools for teamwork/collaboration This exercise was designed to teach effectivenurse-physician communication:http://www.qsen.org/teachingstrategy.php?id=50 This case study provides a good example ofhow discussion can be used to guideparticipants towards the effective use ofcollaboration:http://www.qsen.org/teachingstrategy.php?id=56 10. Evidence-based practice Definition: Integrate best current evidence withclinical expertise and patient/family preferencesand values for delivery of optimal health care Resources related to evidence-based practicecan be found athttp://www.qsen.org/definition.php?id=3 11. 2 tools for evidence-based practice This clinical activity teaches the use ofintervention bundling:http://www.qsen.org/teachingstrategy.php?id=183 This activity addresses the clinical use ofevidence:http://www.qsen.org/teachingstrategy.php?id=55 12. Quality Improvement Definition: "Use data to monitor the outcomesof care processes and use improvementmethods to design and test changes tocontinuously improve the quality and safety ofhealth care systems Resources related to quality improvement canbe found athttp://www.qsen.org/definition.php?id=4 13. 2 tools for quality improvement This activity shows how flow charting can beused to improve clinical care:http://www.qsen.org/teachingstrategy.php?id=51 This powerpoint models key content forintroducing quality and safety:http://www.qsen.org/teachingstrategy.php?id=75 14. Safety Definition: "Minimizes risk of harm to patientsand providers through both systemeffectiveness and individual performance" Resources related to safety can be found athttp://www.qsen.org/definition.php?id=5 15. 2 tools for safety A resource on discussion of adverse events canbe found athttp://www.qsen.org/teachingstrategy.php?id=83 A resource for using fishbone analyses can befound athttp://www.qsen.org/teachingstrategy.php?id=171 16. Informatics Definition: "Use information and technology tocommunicate, manage knowledge, mitigateerror, and support decision making Resources related to informatics can be foundat http://www.qsen.org/definition.php?id=6 Instead of borrowing others resources,consider designing your own utilizing yourorganizations own EMR 17. Success stories of QSEN fororientation Community Memorial Health Systems inVentura, California:http://www.qsen.org/docs/2012_conference/QSEN_ Nurse residency program at CreightonUniversity Medical Center:http://www.qsen.org/docs/2012_conference/QSEN_ 18. Questions? Send an email toMatthew.ryan.sevier@gmail.com