QR Codes Midwinter 2011
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Transcript of QR Codes Midwinter 2011
QR Code Connections
CU Boulder Norlin Library Pilot Fall 2010
Caroline Sinkinson, Research & Instruction Librarian
Jeff Wisniewski, Bridging the Other Digital Divide. Online 34, no. 5 (2010): 55-57.
9/10 18-29 year olds (Pew)9/10 CU students
Pew Internet and American Life Project, Mobile Access 2010, (Washington D.C.: Pew Internet & American Life Project, 2010), http://www.pewinternet.org/Reports/2010/Mobile-Access-2010.aspx?r=1
• Scope• Implementation• Observations• Lessons Learned
PERCEIVED STUDENT NEEDS
Way Finding
• 5 floors• Mezzanines• Service points (2nd floor)• Limited workstations
Technology
• New and updated technologies
• 20% (non-directional) question at the research desk
Librarian Contact
• User intimidation• User lack of awareness• User proximity
IMPLEMENTATION
OBSERVATIONS
Most Popular
Description Scans Map of Norlin stacks 41
Phone the Research Desk 18
Find study spaces 17
Chat with a librarian 15
Research Desk contact details 12
Map from stacks to circulation 12
Map of branch libraries 12
August
September
October
November
December
0 5 10 15 20 25 30 35 40
Scans by Month
User Education
Traditional QR Page Mobile QR Page
Andrew Walsh, QR Codes – using mobile phones to deliver library instruction and help at the point of need, Journal of Information Literacy 4, no. 1 (2010).
LESSONS LEARNED
• User education
• Equitable user access
• Institutional coordination
• Mobile device info seeking habits